Total 12,367 Others/Any level Customer Service job vacancies

BDMS Community Services is hiring support staff for its participants based in Palmerston

Disability Support Worker

Requirements: Certificate III in disability support

Working with children (OCHRE card)

CPR and First-Aid training

NDIS worker screening check

Police check Full driving License

Participant Profile (Male) The participant is 19 years old male who sustained with a T12 spinal cord injury secondary to acute chronic cord compression. He has ASD (Autism Spectrum Disorder) and ADHD (Attentional deficit Hyperactivity Disorder). He has longstanding anxiety in relation to going to new places, meeting with new people, and trying new things. Experience with behavioral support and ASD and ADHD is preferred. A person needs to be a cheerful personality, and the additional skill of handling bowel care (administering Enema), training will be provided. Participants can easily get agitated and swear, cracking jokes toward staff. Team member need not get offended and needs to have patience. This is a family home with few family members and pets (dogs and cats). This participant needs leg stretching exercises and massage so that will involve in the job description. (Training will be provided).

Role: Centre Cook
Location: Flemington, Melbourne, Vic
Centre: Goodstart Flemington
Salary Range: Centre Cook - $36.00 p/h
Employment Type: Full-time Permanent

We offer quality early learning programs, as well as accredited Kindergarten and Preschool programs across Australia. We are looking for like-minded professionals who are committed to making a difference in children’s lives across the state of Victoria.

• Delight little customers with big appetites – provide delicious meals and influence the nutritional outcomes of Australian children
• Competitive pay – at least 5% above award
• Get 50% discount off your childcare gap fees

Are you looking for a chance to bring your culinary skills to a place where you’ll make a real difference, and be valued for what you do every day?

We’re Goodstart! – a not-for-profit with a vision for Australia’s children to have the best possible start in life.

At Goodstart, we’re all about laying the foundation for better lives through amazing early learning experiences, and we know that we can’t do that without great people like you!
From our centre directors to teachers and centre teams, we work together to make a real difference for children in those crucial early years.

Safety, health and wellbeing are more than just words to us, they are a personal commitment and a promise we make to our children, our families and each other every day.


In this role, you will:
• Support the health and wellbeing of children through planning and preparing nutritious food
• Ensure the safety of children by preparing meals to account for special dietary requirements and allergies
• Use your creativity and organisational skills to plan the menu and order food supplies in consultation with the Centre Director
• Maintain high standards of food safety by ensuring all storage, handling and preparation of food and drinks is hygienic

You’ll need:
o Certificate III in Commercial Cookery or higher and experience cooking within a childcare setting
o Current VIC Working with Children Check and First Aid qualification
o Maintain a safe environment for children, families and team members

What Goodstart can offer you:
?? We pay highly competitive wages, at least 5% above the national award rates
???????? 50% discount off your childcare gap fees and 4 weeks paid parental leave – increasing to 6 weeks from December 2023
?? Professional development - we offer a range of opportunities to grow your skills and your career
??????? Wellbeing focus - our wellbeing program will ensure you get the support you need, when you need it most
?? Additional leave - you’ll have the option to purchase extra leave for even greater work-life balance
?? Retail discounts - you’ll save money on insurance, travel and technology
?? Uniform allowance and employee referral program
?? Security and stability - as Australia’s largest provider of early learning and care and a not-for-profit social enterprise, we exist purely to improve the lives of Australia’s children and their families

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

Supporting our people and protecting our children
We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.
Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.

We are a 75 bed dementia friendly facility located in Glen Innes, 1 hour drive north from the NSW northern tableland town of Armidale. Roseneath is privately owned and operated by a Board of Directors who represent our shareholders. We have a team of supportive, registered staff who, along with our nursing assistants deliver first class care to our Respite and Permanent residents. We welcome diversity and encourage independent thinking. Whilst working with the Aged Care Standards, we provide not only excellent care but offer a way of life for our residents that is second to none. We have excellent relationships with our local doctors and allied health professionals and employ a full time Physiotherapist.

About the role
It is essential you have current certification with the Australian Health Practitioner Regulation Agency
Reporting to our Care Manager and our Facility Services Manager, as a Registered Nurse you will be required to:
Complete comprehensive, individual assessments and care plans for new & current residents
Provide Leadership and supervision to Nursing Assistants and Enrolled Nurses
Have sound knowledge and procedural responsibility in medication management, wound assessment
Work a range of day, evening and night shifts on a 14 day roster
You will be required to obtain an NDIS Worker Screening Check & National Police Check

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• Guaranteed hours and shifts in Wollert 3750 - Perm Part Time 
• Extensive paid training. Paid km’s. Phone allowance and other discounts 

 

When was the last time you made a difference in someone's life?

 

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in Wollert 3750.  

 

Your day will include;

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and access to lifestyle activities
• Personal care inc getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guarantee hours close to home as a permanent part time employee.
• Your well-being is our priority. You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

 

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today. 

 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

 

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we require a National Police Check, functional assessment and evidence of covid vaccination.

 

What you get to do in this role:

The role of the Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

• You will oversee the engagement and outcomes for customers in your portfolio
• Ensure customers are technically healthy and on the most recent version of our product
• Leverage existing Success Plays to assist customers, but also assist new Success Plays
• Work with customers to create new use case/success stories
• Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
• Guide other ServiceNow teams to address customer issues
• Oversee projects identified by leaders
• Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem

SGS is seeking a Corporate Receptionist for our office in Notting Hill.

The Receptionist serves as a crucial support system for the business, often being the initial point of interaction for all stakeholders at SGS Australia. The role demands exceptional administrative, organizational, and customer service skills. 

Responsibilities include, however not limited to:

• Handling and directing all incoming switchboard calls to the relevant team member
• Addressing all voicemail messages on reception phones
• Welcoming and assisting all corporate visitors
• Overseeing reception mailbox
• Manage site notifications
• Collect and processing incoming and outgoing mail and freight following procedure
• Updating and maintaining local and nationwide SGS phone/contact lists
• Issuing and create access (swipe) cards for SGS Staff, Visitors and Guests
• Perform administrative duties as required

Overall Purpose of the Role

Xodus is currently under-going a multi-year internal Operation System transformation, one that future proofs the organisation, aligns with our strategic vision, enhances our digital and data analytics capability and delivers companywide system efficiencies. As Xodus’ business expands and the world becomes more digitally connected, we will ensure our business operating system (XBOS) has the agility and resilience to meet our company’s needs.

In Q1 2024, Xodus be rolling out a new XBOS to the global business. The new system will enable core business functions such as Human Resources, Finances, Business Development and Customer Relationship Management, contracts management, opportunity / proposal / project management, and enterprise intelligence. The delivery and subsequent support and feature enhancement phases of the project require a motivated application support analyst to support the roll-out, maintenance and feature enhancements of the integrated systems.

Key Responsibilities

The role will report into the XBOS Product Owner as they will take decision-making accountability for the business operating system. The Application Support Analyst will work closely with IT & Cyber Security and Digital & Data to ensure compliance with infrastructure, governance and security requirements of the digital technology within the XBOS ecosystem. Supporting resources and services such as Data Science, Solution Architecture including Security, Software Development, Collaboration Architecture, etc will come from IT & Cybersecurity and Digital & Data teams.

Primary Duties

• Provide front-line support for tickets raised relating to the business operating system
• Responding to requests and incidents reported by users, aiming to resolve issues in line with agreed service levels providing advice and guidance to application end users.
• Monitoring application logs and error messages, escalating issues where appropriate.
• Executing small projects to make improvements and provide support for larger projects as required.
• Managing application configuration, user accounts and application support documentation.
• Work with the XBOS Product Owner to design and implement changes
• Produce reports and dashboards from business data for end users based on a variety of business needs
• Work with vendors of 3rd party applications within the XBOS ecosystem to coordinate updates, changes and bug fixes
• Work with IT and the Integration Architect(s) to implement updates to the XBOS solution
• Assist in documenting the evolution of the business operating system
• Assist with data ETL for business operating systems, including sensitive HR data
• Understand personal data protection principles and work in accordance with data privacy principles of the company

Supplemental Duties

• Embody our three core values of Trust, Responsibility and Excellence.
• Build strong collaborative relationships with the internal infrastructure and support teams.
• Ability to conduct a root cause analysis to determine the cause of an issue within a complex system.
• Understand integration methods between web based applications and integration middleware.

Skills, Behaviours & Experience

• 2+ years of application support experience.
• Proactive personality – able to work autonomously and as a team player with good prioritisation skills.
• Strong communicator – able to document clearly and share information with others.
• Strong database development and maintenance skills in SQL
• Experience in working with SharePoint (favourable)

Supplementary Job Requirements

Candidates must be eligible to work in Australia.

• Market competitive salary.
• Flexible & hybrid working.
• Life Insurance and Salary Continuance Insurance.
• Paid Parental Leave scheme.
• Growing business with career development opportunities.
• Mentoring from experienced leaders.
• Participate in in-house and external training programs.
• Employee Assistance Program
• Great office amenities in new CBD office near Elizabeth Quay Station.

Our Commitment to Diversity & Inclusion

Xodus is committed to promoting a diverse and inclusive culture whereby everyone has a strong sense of belonging and can be themselves at work. We believe diversity drives innovation and we continually work to grow our network of people to give us the chance to be the best company that we can. We promote the freedom to work flexibly by empowering people with the autonomy to choose where and when to work and providing them with the technology to be connected to colleagues.

Our Commitment to Wellbeing

Xodus is committed to providing a healthy working environment and strives to continuously improve the quality of working life of our employees, their families and others who work closing with us. We do this through the integration of wellbeing throughout all business activities, to create a working environment and culture that is compatible to the wellbeing of all our colleagues.

The application should include a cover letter outlining what skills you would bring to this role, along with your CV and confirmation of right to work in Australia. Applications close on the 18th December 2023.

About Civica:

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

Civica is currently recruiting talented individuals to join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.

Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Fines can be scary or confusing for some customers and this critically important role provides you with the opportunity to make a positive difference in a customer’s day. We absolutely love the feedback we get from our customers telling us how our team have helped support them!  

• Start Date: Monday 29th January 2024.
• Rotating Roster Monday to Friday 8:00am – 6:30pm- No weekend, public holiday or night shifts.
• Commence training and working in our Melbourne CBD offices conveniently located next to Flagstaff station and then Work from Home after successful completion of training and having reached base performance standards.
• Hybrid Work Environment – Come and enjoy our newly renovated office space with your workmates and/or spend up to 90% of your time working from home. Whatever the right balance is for YOU.
• Permanent, Full-time role offering a starting salary of $67,379 (Including Super).
• Guaranteed generous salary increases for the next 3 years.
• Terrific benefits including up to 15 weeks of paid parental leave.
• Skilled and friendly support network including Team Leaders and subject matter experts.
• We grow our own! Fantastic opportunity for future career development in either operations or software development.

 What we are looking for:

• A passion for providing outstanding customer service.
• Comfortable navigating computer systems or programs.
• Can understand and follow a documented process.
• Strong interpersonal and communication skills.
• Self-motivated and driven to achieve goals.
• Team focused and flexible.

 These roles will be filled quickly. Don’t miss out, apply today!

Datacom is offering pathways and opportunities for Aboriginal and Torres Strait Islander people at any life stage to build and launch a successful career in the technology industry.

Build a future proof career in Tech with transferable, in demand skills. This pathway offers dedicated training, a supportive environment and access to the tools and resources you’ll need to excel as your experience and expertise grow!

About the Opportunity

As a beginner Tech Assistant, you’ll be part of a wider team that work directly with Datacom’s clients. No experience is required, we'll provide comprehensive training so that you can help solve technical issues as they arise over phone, email or an alert system. This role requires working in a time sensitive environment, with the option to escalate for additional support where necessary.

Your training will include an introduction to ITIL. A globally used Service Management Framework that will help you identify, troubleshoot and resolve incidents.

What does success look like?

• A great attitude and willingness to learn
• A team player
• A problem solver
• Understanding customer service
• Attention to detail
• Driven and motivated
• Interest in learning and diversifying skillset

Due to the nature of Datacom’s clientele, as part of the onboarding process we will a Datacom sponsored Baseline Security Clearance.

What we're looking for

While exposure to Technology (either through self-learning or formal qualification) would be ideal, it isn’t required. We're looking for people ready to build their skills, adapt and learn. We can show you the ropes, so long as you’re willing to put in the effort.

Flexibility & Hours

This opportunity is full time with a target start date from March/April 2024.

The operational hours in Tech Assistant vary from Monday to Sunday (8.00am – 6.00pm) we also have afterhours roles which require availability Mon-Sun (6:00pm – 8:00am)

This role is 100% based onsite. We have a stunning new office in Docklands. Situated at Two Melbourne Quarter, you’ll have easy access to public transport, shops, and cafes.

The future is bright!

The scope of Datacom's expertise is broad. We have teams in Cloud, Cyber and Networks, Software, Design, Project management and Consulting (to name a few!) So, while you can build a solid career in Tech Support there are plenty of pathways you can specialize in, once you build a core skillset.

About Datacom

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

We have over 6,500 people across our global offices and generate an annual revenue of over AU $1.48 billion annually. This makes us one of Australasia's largest professional IT services companies. We are committed to hiring, developing and promoting diverse talent.

Requirements

• AU Citizenship only
• Available full time
• Start Date approx. March – April