Manufacturing Stores & Warehousing Melbourne Permanent / Full Time Australian Renewables & Energy Company An Exciting Company Growth Strategy Support us in Transitioning the World to a Clean Energy Future Pacific Energy is an Australian market leader in the provision of sustainable distributed energy. Our purpose is to transition the world to a clean energy future.   As Australia’s only end-to-end provider of all renewable energy technologies, with proven experience integrating solar, wind, battery energy storage and green hydrogen into new and existing systems, we deliver industry firsts that are leading the clean energy transition.   As Australia’s leading turnkey delivery partners for green hydrogen production and refuelling facilities, we have unmatched experience delivering end-to-end hydrogen ecosystems and specialised equipment.   This new position based in Melbourne will support our continued growth as we expand our national footprint.   The Role   Are you looking for a new role where you can be at the…

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PERSOLKELLY are in partnership with our client based in Erskine Park looking for an experienced Logistics Customer Service Specialist. Due to expansion, the team are now looking for an experienced Logistics Customer Service Specialist to report directly to the Customer Service Manager and be a vital addition to their clients, customers, and project teams. About the role The Logistics Customer Service Specialist role is primarily responsible to provide support in the sales and marketing functions of the company, to ensure that customers' needs are met in a timely, efficient, and effective manner. In this role you will need to be driven, accountable and advocating for our customers are essential. We pride ourselves on the service we offer our clientele and are looking to expand and strengthen our team. Your responsibilities include but aren't limited to: Providing phone-based customer support (30-50 calls per day) Data entry (order processing, credit & refund requests) Intelligently respond to customer…

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28th March, 2024 Who We Are:At Employal  Recruitment, we pride ourselves on fostering a culture of collaboration, growth, and excellence. As a boutique recruitment agency specialising in manufacturing and supply chain, we are dedicated to matching top talent with exceptional opportunities. Company Overview:Employal Recruitment is proud to collaborate with a global market leader in the confectionary industry, renowned for their diverse range of delightful treats enjoyed by consumers globally. Combining tradition with innovation, our client maintains commitment to excellence in both product quality and customer satisfaction.  About the Role:We are seeking a dynamic individual to join our team as a Logistics and Customer Service Manager. In this role, you will be responsible for overseeing the efficient operation of our logistics department at our North Sydney site, ensuring timely delivery of products to customers while maintaining high standards of service. As warehousing and transportation are outsourced, you will also be responsible for managing and maintaining vendor…

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$90,000 - $110,000 Super Hybrid - Flexible work arrangements with option to be based in Melbourne, Brisbane, Gold Coast, Geelong, or Sydney Great team environment & amazing company perks The Role You will deploy a wide range of logistics projects including facility relocations, system implementations and logistics continuous improvements. This role will be required to facilitate and manage change through strong relationship building, engagement of the key stakeholders and collaborating cross functionally to achieve the project objectives. Key Responsibilities Project management, governance and change management of logistics projects Influence and manage project team members not in your direct control to achieve a common goal and objective Apply a structured and transparent approach to project management underpinned by detailed project documentation Undertake Gap Analysis and process reviews to support change management and adoption Ability to travel both nationally and locally, and therefore be able to work flexible hours  Assist with financial business cases and project costs…

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Transportation Foreman Date:  Mar 23, 2024 Location:  Roma, QLD, AU, 4455 We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. Under general supervision, assists in directing and controlling personnel involved in transportation of materials, tools and other oil field related equipment. Coordinates all transportation shift schedules and adjustments with employees, conducts daily operations communications, communicates performance, and coordinates maintenance activities on equipment. Manages the daily equipment inspection process and initiates all requisitions for the purpose of vehicle repair. Responsible for ensuring duties are performed in a safe, efficient, and effective manner. Requires a high school diploma or equivalent, and a minimum of…

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Are you interested in how Global Logistics works? PATH4 Graduates are specialised Graduate Recruiters to the Global Logistics Industry. We have partnered ourselves with the top performing Freight Forwarders to build and implement Graduate roles and programs. After a successful 10 years as a Graduate recruiter, we are still firmly committed to building a strong talent pool within the industry to strengthen the Logistics community. Graduate Opportunity We are very excited about the newest opportunity that is now open to all Business Graduates! Our client has built their reputation on outstanding customer service and market leading solutions. With consistent plans for improvement and growth, their internal environment is streamlined and efficient. The successful Graduate will also come on board the PATH4 Graduate Program and will have access to industry events, site tours, training sessions and the wider graduate community in Logistics including our prestigious GRADUATE OF THE YEAR AWARD! You must be keen on a…

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The Company A professional and growing Freight Forwarder providing customised supply chain solutions to their portfolio of clients. People are at the heart of their business and this is evident in their client relationships as well as their loyal internal teams. The current role on offer is within their National Pricing team, this lead role will involve the below as well as train, mentor and develop the key individuals within this national team. Duties & Responsibilities Assist with producing quotations for existing clients as well as new business opportunities Be the liaison point for overseas agents and provide pricing on all services as requested Provide timely updates on any quote requests with internal and external parties such as customer service personnel, overseas agents, and sales executives Be involved in tenders, complex pricing models and project shipments Weekly reporting of quote statistics / success rates for management Ensure profitability of each file is maintained in accordance…

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Your new company Join an exciting organisation as their Logistics Officer, becoming a key member of their operations team based in Sydney. Permanent role, opportunity for an immediate start. Your new role In your new role as Logistics Officer, you'll bring your previous experience in import/export logistics to contribute to day-to-day operations. Your key responsibilities will include:

Coordination of end-to-end fulfilment operations, collaborating with third-party logistics providers, coordinating local and domestic shipments, ensuring on time delivery.
Management of inventory movements both internal and external, ensuring data integrity within the ERP system and overall stock accuracy.
Completion of all relevant paperwork, supporting the logistics manager to ensure all paperwork is completed accurately, arranging necessary licenses and customs clearance.
Working with key internal stakeholders across multiple business units (including sales, production, R&D) to ensure deadlines are met and goods are delivered on time to customers.

What you'll need to succeed

Previous experience in a similar role in logistics/freight/transport, ideally within a controlled goods environment, with relevant qualifications highly regarded.
Demonstrated understanding of end-to-end logistics covering import, export, and road freight, with experience working with freight forwarders highly regarded.
Strong systems skills, with ERP systems experience, and full competency in MS Office.
Excellent verbal and written communication skills, a demonstrated ability to work in a fast-paced environment, and flexibility to work variable hours when required.

What you'll get in return You'll join a great business in a role that offers exceptional opportunity for career progression, serving as 2IC to the Logistics Manager, and earning a salary of $75-85K + super. What you need to do now If you're interested in this role, forward an up-to-date copy of your CV to [email protected], or call 0487 637 201. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.

PERSOLKELLY are in partnership with our client based in Erskine Park looking for an experienced Logistics Customer Service Specialist. Due to expansion, the team are now looking for an experienced Logistics Customer Service Specialist to report directly to the Customer Service Manager and be a vital addition to their clients, customers, and project teams. About the role The Logistics Customer Service Specialist role is primarily responsible to provide support in the sales and marketing functions of the company, to ensure that customers' needs are met in a timely, efficient, and effective manner. In this role you will need to be driven, accountable and advocating for our customers are essential. We pride ourselves on the service we offer our clientele and are looking to expand and strengthen our team. Your responsibilities include but aren't limited to: Providing phone-based customer support (30-50 calls per day) Data entry (order processing, credit & refund requests) Intelligently respond to customer…

Click here to view more detail / apply for Logistics Customer Service Officer

14th March, 2024 The opportunity sees you working within a large and growing industry that is seeing rapid growth. Perfect role for a proactive and switched-on customer service officer ready to join a dynamic team in overseeing various duties across Customer Service, Logistics, and the Customer Care space. Collaborating with a diverse team with varied experience levels all collaborating on the same vision - customer satisfaction. The culture of the team is fantastic! Everybody is engaged and works towards the growth of the company whilst maintaining a family atmosphere where regular lunches and team events are the norm. With a genuine opportunity to learn new skills and progress with the company as it grows, this role is perfect for someone looking for personal and professional development. If you are ready to build lasting relationships while working in a great team, this role is for you. The Role: Providing customer service support to new and existing…

Click here to view more detail / apply for Customer Service & Logistics Officer | Market Leading Brand | Up to $75K

You are applying for the position of Warehouse and Logistics Manager for company Delta Agribusiness. Please fill in your details below to submit an application for this position. This position is located in: Dubbo Warehouse Manager - Dubbo Fast Growing Progressive Agribusiness Exciting opportunity for career growth Competitive Salary Pack About Us Delta Agribusiness are a leading force in independent rural input and advisory services in Regional Australia. With strategic footprint across Western Australia, Victoria, New South Wales, South Australia and Queensland, we are a dynamic and diverse agribusiness which takes pride in being a significant employer of choice in regional communities. Delta Ag is owned and managed by the people that work within the business. At Delta Agribusiness we partner with farmers to make the right decisions. In a highly competitive marketplace, it is integrity of our people that make the difference. we are committed to being innovative and making smart decisions to add…

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Are you a dynamic and experienced professional in port logistics? We're seeking a highly skilled Port Logistics Manager to lead our clients’ operations and drive efficiency in a bustling port environment in Bunbury. Reporting into the Regional Manager, this key role is responsible for the management and safe execution of the terminal logistics and operations.Responsibilities include:Drive a culture of continuous improvement, implementing best practices and innovative technologies to enhance efficiency and reduce costsLead a talented team of logistics professionals, fostering a collaborative and results-driven work culture to achieve operational excellenceBuild and maintain strong relationships with shipping partners, government agencies, and other stakeholders to ensure smooth collaboration and effective communicationUtilise data analytics to make informed decisions, improving processes, and mitigating risksProvide support to the Regional ManagerTo be considered for this permanent role you will bring a background in shipping, cargo logistics and supply chain within a port operations environment. You will have demonstrated experience in business improvement and bring strong negotiation skills. A proven ability to drive high performing teams and deliver successful outcomes is key.Tertiary qualification or relevant tertiary qualification in logistics or similar and/or Business Management qualification is desirable. Essential requirements:To be eligible for this permanent role, applicants must reside in or be willing to relocate to Bunbury and provide proof of Australian citizenship or permanent residency.    The successful applicant must have a current WA driver’s license, be able to obtain and maintain a Maritime Security Access Card and undergo a pre-employment medical assessment including drug and alcohol testing.If you are a forward-thinking and results-oriented individual with a proven track record in port logistics management, we want to hear from you! At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA community.You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion

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PURPOSE OF JOB: The Internal Import/Export Customer Service will act as a liaison, provide product/services information and resolve any emerging problems that clients might face with accuracy and efficiency for product being imported and exported. The target is to ensure excellent service standards and maintain high customer satisfaction by responding to Local & Export customers' enquiries and be a conduit for technical assistance within one to two business days. JOB RESULT AREAS: 1. Ensure ALL Export Orders collated and sent to the WH for packing within 12/24hrs or receipt 2. Create and administer ALL Export Documentation (Express - AIR/OCEAN) (SLI's for WH, Logistics, Trade Compliance) 3. Demonstrate urgency by answering Local & Export customer inquiries in an efficient and productive manner to ensure responses within 1 to 2 business days. 4. Provide "first time" answers to ALL customer inquiries. 5. Strive for continuous improvement through problem identification and resolution. 6. Customer and Distributor satisfaction 7. Maintenance and follow up on distributor agreements. 8. Attend incoming/outgoing mail and office supplies purchases PRINCIPAL ACTIVITIES/DUTIES: Take reasonable care of own health and safety and other persons who may be affected by their acts and omissions as required under OH&S legislation. 1. Order Management on ALL export orders 2. Create and administer ALL Export Documentation (SLI's for WH, Logistics, Trade Compliance) 3. Process and respond to customer enquiries, deductions, requirements, complaints, and other needs in a professional and courteous manner IE: shipping errors, entry errors, traffic issues (logistics) 4. Provide Customer Service Support by troubleshooting advice to all end users and distributors who request it on Graco products and standard applications. 5. Creation of Customer BO reports for NZ Sales Team 6. Assist in the management and procurement of products by liasing with production and planning (US Based) 7. Prepare quotations in response to inquiries for pricing and product availability. 8. Make promise date commitments to customers as required and follow through to ensure that commitments are either met or the customer receives as much advance notice as possible. If backorder delivery cannot be met then search and offer an alternative/substitute within the technical scope. 9. Coordinate all communications relative to routine quotes, including price information, sales leads, and delivery time to 10. Directly communicate with end users, distributors, (EXPORT) sales, via phone, Partner Portal (Internally developed system). 11. Build a reference library containing technical data to expedite the resolution of customer enquiries. 12. Develop and maintain good customer relations to consolidate Graco's market leadership. 13. Document and manage equipment sales leads and ensure they are delegated to the relevant GAU sales manager for follow up. 14. Engage in a continuing program of learning in order to: a) Improve and broaden knowledge of products, applications, technology, sales and prices, etc. b) Acquire knowledge of competitive product line, product information, catalogues, advertising, pricing, etc. c) Acquire knowledge of customer organization, purchasing, distribution, merchandising, and promotion programs. 15. Coach and mentor Distributors in the "Graco" equipment, parts and literature order process. 16. Manage ALL EXPORT customer service filing - ie - orders, records enquiries and build and improve on current processes. 17. Assist in management and procurement by liasing with production and planning (US Based) 18. Communicate distributor special requests to shipping. 19. Perform any other responsibilities as directed by supervisor. 20. May support Sales personnel for major Trade shows if required. 21. Maintain invoice files and extract freight invoices for payment POSITION REQUIREMENTS: Essential:

Ability to problem solve using internal tools developed to assist our network
Flexible work attitude
PC knowledge and Data entry skills.
Good command of English.
Excellent communication, presentation and interpersonal skills.
Assertive telephone skills
Good Knowledge of Microsoft Office software ( Word/Excel/PowerPoint)
Good communication skills and professional and friendly attitude
Minimum 2 years' experience in a similar position
Team player and ability to work in a small office environment

Desirable:

2-3 in a Customer Service Call Centre
Distribution experience
Graco product knowledge
Related industry experience
Oracle Order Entry


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

The ICT Business Analyst’s role

P&S Logistics Pty Ltd is one of the leading providers of local and nationwide vehicle transport and freight services, working alongside leading Australian carriers. With over 5 years’ experience and expanding rapidly, we understand the importance of quality service. We love putting people first and enjoy assisting customers with their enquiries in a fast-paced environment. Join our amazing team of individuals.

The Opportunity

Due to business expansion, we are seeking an ICT Business Analyst to join the Business head office responsible for enhancing P&S Logistics solutions and capabilities by analysing and improving or building new technology systems. We are looking for a dynamic individual who is efficient and have an exceptional ability to manage various stakeholders, from both technical and non-technical backgrounds.

This role is a full-time, ongoing role based at our 8-10 Thomas Street Yarraville VIC.
Salary: $90000 including super.

The role

You will be responsible for overseeing the business systems and processes relevant to our online sales, quoting, booking, customer service, payment and allocation systems for vehicle transport. You will also manage a team of IT developers in our offshore centre, provide them with design specifications for modification of existing systems and developing new systems to build inhouse systems to support the business processes.

You will also have an understanding and/or skill to analyse big data that is generated through Google Analytics and provide recommendations on relevant systems and processes to generate new leads and conversion of leads or potential/commercial value identification.
Previous experience managing overseas web development teams in India, Pakistan or Sri Lanka will be desired.

Responsibilities

• Work with P&S Logistics management team, offshore and onshore staff, to analyse and identify system, business process and procedure
gaps and work practices
• Implement software systems to optimizing existing business practices to reducing inefficiencies.
• Develop and maintain ERP functionality & capability matrix for all logistics operations
• Develop projects plans, cost management, and resourcing to develop and execute key projects for P&S logistics.
• Work closely with offshore technical teams to ensure requirements and dependencies are accurately mapped and agreed
• Creating clear system specifications to the system developers, include specifying the data structures, the user interfaces and business
processes.
• Utilizing the data analytics capabilities and data modelling techniques to create clear system specifications for design a development of
system software
• Assist in UAT processes including the development of testing criteria and working with onshore staff to ensure the correct delivery of the
user stories and compliance prior to release to the live environment.
• Develop training document and SOP’s for onshore customer service staff on new systems or updated systems.
• Facilitate collaboration and teamwork within various teams in the P&S Logistics function
• Act as key project manager and the SME to assist in all data and system projects, advising and guiding the decision makaing for P&S
logistics management team.
• Demonstrated ability to provide leadership and mentoring to analysts in the team.

Requirements - capabilities and competencies

• Have at least 5 years of work experience as an ICT Business Analyst and Bachelor qualification in IT, software development or a relevant
information technology field
• Proven experience in leading technical design and execution of impact, enterprise-wide, strategic ICT programs or initiatives
• Experience in ICT Digital Services, Data Architectures and Cloud, and Google Analytics.
• Strong understanding of contemporary ICT trends
• Excellent stakeholder management skills
• Exceptional communication and interpersonal skills
• Strong analytical, problem solving and quantitative skills.
• Advanced Microsoft Excel and database skills including experience with advance formulas, pivot tables and relational databases. Macros
knowledge will be highly valued.
• Experience in Microsoft Power BI, particularly Power BI reporting &/or building dashboards.
• Works autonomously and checks-in as decisions are made. Takes on whatever role is necessary to achieve business objectives.

Desired

• Previous experience managing overseas web development teams in India, Pakistan or Sri Lanka will be desired.
• Overseas travel may be required

Expand your logistics skill-set and grow your career with an industry powerhouse in bulk commodities Your new Company Operating for over three decades, this well-established 3PL business has a new opportunity for a highly motivated junior logistics professional to join their team as a Logistics Coordinator. Based in West Melbourne, this company prides themselves on providing seamless, bulk supply chain solutions to their ever-growing client base. Your new role Daily tasks in the Logistics Coordinator role will include:

Accurate data entry
General warehousing duties, including forklift driving
Receiving and processing of invoices
Stock control and reconciliation
Customer liaison around freight and inventory
Transport bookings and raising consignment notes
Involvement in regular group meetings directed by senior management

What you'll need to succeed

A good knowledge of the transport industry
A current FL licence
Strong computer literacy
The ability to recognise operational improvements within the business
A strong team approach to your work
Flexibility when responding to change
Strong understanding of inventory control
Data entry experience in a freight forwarding capacity

What you'll get in return In addition to working for a family business with a strong presence in the industry, you'll receive:

$65,000 - $70,000 + Super
Opportunity to participate in regular training programs
Career growth with a strong average tenure within the business
Long-term, permanent opportunity

What you need to do now If you're interested in this role, please forward an up-to-date copy of your CV to [email protected] or call 8616 8430 now. If this role isn't quite right for you and would like to hear more about other opportunities in the Supply Chain and Logistics space, please reach out for a confidential discussion about your career. Share this role with your network and become eligible for a $200 E-gift card through our Hays 'Refer a Friend' Program. Please click here to apply.