The Client

A1 Car Rentals in Cairns is a popular and busy car rental agency. They are looking to hire an experienced Car Rental Agency Manager to join their team in Cairns.





The Role

This is a full time position with annual salary is set at $70,000 plus superannuation.





The Responsibilities

Some tasks may include

Negotiate contracts for vehicle purchases, equipment, and fuel with suppliers to ensure cost-effectiveness and quality.

Build and maintain strong relationships with clients, understanding their rental needs and preferences, and ensuring their satisfaction with the services provided.

Offer expert advice to customers regarding vehicle selection, rental agreements, insurance options, and any obligations they have while renting a vehicle.

Address and resolve customer complaints promptly and efficiently to maintain high levels of customer satisfaction.

Oversee the reservations system, ensuring bookings are accurately recorded, and vehicle availability is managed effectively to meet customer demands.

Manage the acquisition of new vehicles for the rental fleet, ensuring a diverse selection to meet customer needs.

Oversee the maintenance, servicing, and repair of all vehicles to keep the fleet in optimal condition.



Plan and manage the scheduling of vehicle deliveries and returns, optimizing the use of the fleet and ensuring timely service to customers.

Ensure that vehicles are stored and maintained in conditions that preserve their quality and readiness for rental.

Arrange for the convenient collection and delivery of vehicles to and from customers or between rental locations.

Keep detailed records of all transactions, fleet maintenance, customer interactions, and financial operations to ensure accurate reporting and business analysis.

Compile regular reports on rental operations, including fleet utilization, revenue, customer feedback, and service efficiency.

Ensure all operations comply with relevant local, state, and federal regulations, including occupational health and safety standards. Implement safety protocols to protect employees and customers.

Hire, train, and manage staff, ensuring they are knowledgeable about the fleet, rental policies, and customer service excellence.

Work on marketing strategies to attract new customers, retain existing ones, and promote the rental agency through various channels, including online and offline advertising, promotions, and partnerships.





The Requirements:

A relevant Diploma or equivalent

At least 3 years of experience in the car rental or broader vehicle management industry, demonstrating a deep understanding of operational challenges and customer service excellence.

At least 3 years of experience in managing a team, including hiring, training, and performance management, to ensure high levels of employee engagement and productivity..

At least 3 years of proficiency in tracking vehicle availability, maintenance schedules, and customer bookings.

At least 3 years of experience in managing customer interactions, preferences, and feedback, enhancing customer satisfaction and loyalty.

Ability to manage budgets, control costs, and understand financial statements to ensure the profitability of the agency.

A track record of successfully managing customer interactions, resolving complaints, and improving customer satisfaction and loyalty.

Knowledge of marketing strategies and sales techniques specific to the car rental industry, including digital marketing, to drive business growth.

Excellent work ethic and ability to strive for goals.

The ability to work independently and as part of a team.

Able to pass a drug and alcohol test.

Verifiable work references

Australian drivers licence essential.

Senior Technical Officer - 6 month contract with Government Your new company
Our state government client has the vision of enhancing the safety of Queenslanders through modern, sustainable and evidence-based corrective services. They are looking for Senior Technical Officer for an initial 6 month contract (with possible extension).
Your new role
If you possess exceptional client service skills and have a passionate and dynamic approach to your role, then this role is for you.

In this role you will:

Provide operational support (on-site and remote) to sites as required in a primarily Microsoft environment
Configure/install/monitor/support/manage the ICT environments by high level technical expertise.
Provide a level of training to the desktop environment and applications to end users where required.
Develop and maintain ICT documentation including knowledgebase articles and work instructions.
Provide Tier 1/2 technical support and participate on the contact centre as a primary method of incident resolution.
Accurately triage and escalate incidents where required according to policies and procedures.
Prioritise and allocate tasks, meet deadlines and manage own workflows to ensure tasks are completed in a client focused manner within defined service levels.
Provide timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed service levels are maintained.
Develop, maintain and work within procedures for the maintenance of one or more technical domains.
Meet enterprise service levels by applying ITSM processes.

What you'll need to succeed


The essential requirements for this role are:A driver's licence (C class) would be highly desirable



Participating in on-call arrangements may be a requirement of this position


The ability to be available as point of escalation where major service interruptions occur out of hours

What you'll get in return
You will enjoy a competitive hourly rate and an initial 6 month contract (with possible extensions).
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Eve Stone now.
If this job isn't quite right for you but you are looking for a new position, please contact Eve Stone on [email protected] for a confidential discussion on your career.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Council role Permanent roles for the right person 9 day fortnight About Our Client The Townsville City Council are seeking a Plant Operator to join their Waste Management Team on a 3 month assignment with the potential of a permanent position What You Will Be Doing As Disposal Support and Plant Operator, you will have the following duties: Conduct litter management at landfills and transfer stations. Supervise transfer station and recycling processes. Undertake manual handling duties Maintain hazardous waste collection sheds Operate landfill machinery and associated equipment Reject materials outside approved acceptance criteria. Determine correct tip charges for waste disposal. Demonstrate a commitment to a high standard of customer service Exercise responsibility for Workplace Health and Safety, Environmental Protection, EEO, Anti-discrimination, and privacy obligations. Operate weighbridges and associated technology to record transaction details accurately. What You Will Need Ability to pass a Police Check Telehandler Ticket (preferred) Front End Loader Ticket (LL) Compactor Ticket (LR)…

Click here to view more detail / apply for Disposal Support And Plant Operator - Magnetic Island

11th March, 2024 3rd Line IT Support Engineer, Witney, £40,000pa - £44,000pa plus bonus & benefits:   An exceptional opportunity has arisen for a 3rd Line IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support to this rapidly expanding business of over 100 employees across several Thames Valley locations, you will gain excellent experience across a range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT.   On a day-to-day basis, the successful 3rd Line IT Support Engineer will be responsible for providing 1st – 3rd Line Support and getting involved with a variety of project work. You will also act as an escalation point to the 1st and 2nd line helpdesk engineers.   This is a great hands-on opportunity for a 3rd Line IT Support Engineer to either take the next step in…

Click here to view more detail / apply for 3rd Line IT Support Engineer

Faculty of ScienceProvide electronics/electrical repair, design, and manufacturing services, technically orientated support to workshop clients and techniciansFull-time permanent opportunityBased at St Lucia CampusAbout UQAs part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:26 weeks paid parental leave or 14 weeks paid primary caregiver leave17% superannuation contributions17.5% annual leave loadingAccess to flexible working arrangements including hybrid working options, flexible start/finish…

Click here to view more detail / apply for Technical Officer (Electronics)

Company :Hastings Deering (Australia) LtdAbout the Role:Our Construction Industries team are looking for a passionate and experienced Customer Support Representative to join the team based in Mount Isa, Far North Queensland.Reporting to the Customer Support Manager - Regional, the primary focus of this role is to develop collaborative and trusted customer business relationships, in order to identify their key business drivers and opportunities to meet the parts and service sales targets.In this role, your key responsibilities will include:Manage the overall customer satisfaction for the assigned accounts and positively influence the customer’s equipment performance, maintenance and repair costs by understanding the customers’ businessDeploy marketing initiatives to demonstrate value, capability and quality of business solutions to ensure the overall parts and service budget are metDevelop and execute a coverage plan to ensure high quality Customer relations are maintainedCommunicate our value delivery and business initiatives through consistent and regular meetings with Key Customer influencersAssist with parts supply issues…

Click here to view more detail / apply for Customer Support Representative

Closes: 02 April 2024 Classification: Administrative Services Officer Class 5 Salary: $89,114 - $94,120 plus superannuation Position No: 36258 Directorate: Environment, Planning and Sustainable Development Advertised (Gazettal date): 12 March 2024 Contact Officer: Rosie Cooney on [email protected] or (02) 6205 0023 Details: The newly established Office of Nature Conservation (ONC) brings together policy, science, and data expertise to accelerate unified thinking and action to respond to the immense conservation challenges facing the ACT. The ONC focuses on an outcomes-based philosophy to guide and inform on-ground conservation efforts undertaken by ACT Parks and Conservation Service, volunteer environmental partners and the community. This position will assist and enable the branch leadership and ONC teams in ensuring smooth and well-functioning business processes and delivering our work efficiently and effectively. This position will work collaboratively with the ONC Program Support Officer (who is focused on operational matters and finance). The key duties and responsibilities of the Business Support Officer…

Click here to view more detail / apply for Business Support Officer | Full-time Permanent

MTX APAC is seeking a motivated Technical Lead to join our growing team. MTX APAC is a global cloud technology consulting firm that enables organisations to modernise through digital transformation. With data as the new currency, MTX APAC helps transform long-term strategy with outcomes in mind around happiness, health and economics.

With expertise in the government and public sector, MTX APAC provides proprietary designs and innovative concept accelerators around a multitude of programs, including strategic blueprinting, licensing and permitting, inspections, grants management, case management, and program management. We are a Salesforce Summit partner with specialist expertise in Sales, Service and Experience Cloud, Health Cloud, Public Sector Solutions (PSS), Tableau, Mulesoft, Marketing Cloud, etc.

Our most important asset is our MTX APAC team. The entire team is passionate about providing growth opportunities to all, including equal access, service to our communities, and women's initiatives.

Responsibilities:
Lead MTX Salesforce implementations, providing both oversight and hands-on contributions to the design, development, and integration
Participate in the development of conceptual and logical architecture
Design, develop and maintain a technical solution to support client’s business requirements and follows best practices
Perform code reviews for development team members to ensure proper coding standards
Troubleshooting issues as they arise during the project lifecycle
Identify technical risks on your projects and help implement a mitigation plan
Think creatively to balance the demands of client needs with technical best practices

What You Will Bring:
5+ years of experience of Salesforce implementation experience
Firm understanding of web application design and analysis, design patterns, and object-oriented design
Strong leadership skills, including the ability to facilitate team and client meetings effectively and to deliver constructive feedback
Experience in multiple web technologies including: XML, HTML, CSS, AJAX / JavaScript, Web Services/SOAP, SQL
Strong written and verbal communication skills to effectively interact with clients
Experience with project automation technology: Jenkins, automated unit testing, Maven
Ability to travel, as needed

What we offer:
Flexibility of remote work, enabling you to operate from the sanctuary of your home.
Exclusive corporate discounts for Gold Standard Health Insurance provided by our trusted Health Partner.
Benefit from our Employee Assistance Program
Invest in your growth with paid training and development opportunities, including online courses and certifications.
Engage in monthly All Hands company meetings featuring open discussions with our Leadership Team, encouraging transparency and collaboration.
Thrive in a fast-paced setting alongside seasoned industry leaders, seizing opportunities for professional advancement.
MTX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, or any other characteristic protected by law.

Do you possess IT support experience? Does problem-solving and landing on solutions make you happy? We're looking to expand our team! Due to continued growth in our business, we are seeking an experienced IT Customer Support Officer to join our team at our brand-new support office! This is an important hands-on role in our business and offers a great opportunity for a dedicated individual to make a difference daily.
Key Responsibilities
Troubleshoot software and hardware problems and provide resolutions
Provide IT systems and hardware support to retailers and office staff
Log support case tickets ensuring appropriate priority is assigned
Follow up support requests and provide consistent updates to retailers and staff
Assist in the initial setup of devices including laptops, mobile phones, tablets, and other IT assets
Install and update the appropriate software for office staff
Provide Microsoft 365 support inclusive of user account creation
Conduct system training sessions with retailers and office staff
Ensure effective use of applications and IT equipment
Desired
Relevant educational qualification in IT or computer science is required
It is essential to possess at least 12 months of work experience in a similar role, with a thorough understanding of IT systems and hardware
Experience working with Microsoft Office 365 is essential
Experience working in a similar role within the retail sector would be highly regarded
Excellent customer service and communication skills
Advanced Microsoft Excel skills
Must be a problem solver who can interpret information presented in a variety of ways and provide solutions
Patience is important as you will be providing support to stakeholders with differing levels of IT understanding and experience
The ability to work independently using initiative and also as part of a team with guidance and direction
Benefits & Perks
Generous staff discounts
Continual support and training
Flexible and very positive work environment
Situated in a convenient location in a brand new custom-designed support office!
Close to public transport
Ample on-site vehicle parking
This role provides the successful candidate with an opportunity to drive positive outcomes daily! You will be a key member of our team and provided with the guidance and support to thrive. If you believe you possess the desired skills, experience, and passion to join our team please apply now. Only shortlisted applicants will be contacted. All applications are strictly confidential.

Summary of role requirements:
Looking for candidates available to work:
Monday: Morning, Afternoon
Tuesday: Morning, Afternoon
Wednesday: Morning, Afternoon
Thursday: Morning, Afternoon
Friday: Morning, Afternoon
1 year of relevant work experience required for this role
Work visa can be provided for this role
Expected salary: $70,000 - $80,000 per year

Closing date: 11:59pm AEST 26 March 2024 Status: Permanent Full Time (35 hours per week) Salary: $101,400 to $111,569 per annum 11% superannuation  Make a genuine difference to your team, our staff and community through your technical IT knowledge. Join an innovative and creative team that delivers a strong customer support experience. Work life balance with a 9-day fortnight option and minimal after-hours work.  Randwick City Council is an innovative and progressive Council committed to serving our vibrant community on the eastern beaches of Sydney. Our Service Desk team, within the Information Management and Technology Services Department is seeking a Senior Technology Support Officer. Purpose: The Senior Technology Support Officer acts as a senior technical lead resource within Service Desk to provide high level technical support to other members of the team and to contribute to departmental wide projects and initiatives. They also undertake system administrative tasks and minor projects to ensure the security of Council's network,…

Click here to view more detail / apply for Senior Technology Support Officer

OUR PURPOSE IS ‘TO PROTECT’ WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE Administration/Customer Support Officer 2x permanent full-time roles available (7.25 hr days) Office based roles in Singleton About the role: In this role, you will provide valuable and productive administration and customer service support to the Coal Services Health business unit. You will be respectful towards customers and have a strong understanding of privacy and confidentiality guidelines to be able to accurately respond to queries and report requests. Your typical day will include: First point of contact for customers and or clients Manage incoming calls via a call queue Address any incoming emails Administer and coordinate the delivery of medical assessments Maintaining accurate information and file management Providing general administrative support About you: Your education, experience and skills include: HSC or TAFE equivalent Cert III in Business Administration (desirable) Previous administration experience in a medical practice or scheduling and appointment allocation (desirable)…

Click here to view more detail / apply for Administration/Customer Support Officer

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.   We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states. Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong. What's on Offer? Competitive salary package bonus Work from home 2 days a week 6 Months Paid Parental Leave Paid Volunteer Leave as part of giving back to the local community.…

Click here to view more detail / apply for Resales Support Manager

FinXL I.T Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services. As the 'go-to' mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client portfolio, boasting some of the industry's leading: Telecommunication, Banking and Finance and Commercial Corporations, along with many State and Federal Government Departments.

We are seeking a Network & Systems Support Engineer to join our team full time, to work onsite in Melbourne CBD.

Salary will be between $80,000 and $100,00 per annum, depending on experience.

Responsibilities:
• Workload migrations
• Work with infrastructure architects, Application and Database Team on projects design
• Backup and restore of systems, Application Distribution, Data responsibility on Servers
• Analyse and process user issues and requests
• Provide solutions to technical requests and problems
• In charge for devices' end-to-end connectivity, auditing and device information
• Troubleshoot connectivity on network devices, firewall, servers, switches, routers, storage, copper, fibre, power and all the infrastructure devices in the data centre
• Documentation, physical equipment auditing and manage IT records and asset management and maintain inventory of work tools, equipment and devices

Technical skillset

You will have:
• Bachelor degree in IT preferred
• At least 2 years’ experience in a similar role
• P-Series experience
• Experience working on enterprise-sized clients’ critical services
• Relevant migration experience
• Excellent communication skills

FinXL I.T Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services. As the 'go-to' mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client portfolio, boasting some of the industry's leading: Telecommunication, Banking and Finance and Commercial Corporations, along with many State and Federal Government Departments.

We are seeking a Network & Systems Support Engineer to join our team full time, to work onsite in Sydney CBD.

Salary will be between $80,000 and $100,00 per annum, depending on experience.

Responsibilities:
• Workload migrations
• Work with infrastructure architects, Application and Database Team on projects design
• Backup and restore of systems, Application Distribution, Data responsibility on Servers
• Analyse and process user issues and requests
• Provide solutions to technical requests and problems
• In charge for devices' end-to-end connectivity, auditing and device information
• Troubleshoot connectivity on network devices, firewall, servers, switches, routers, storage, copper, fibre, power and all the infrastructure devices in the data centre
• Documentation, physical equipment auditing and manage IT records and asset management and maintain inventory of work tools, equipment and devices

Technical skillset

You will have:
• Bachelor degree in IT preferred
• At least 2 years’ experience in a similar role
• P-Series experience
• Experience working on enterprise-sized clients’ critical services
• Relevant migration experience
• Excellent communication skills

FinXL I.T Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services. As the 'go-to' mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client portfolio, boasting some of the industry's leading: Telecommunication, Banking and Finance and Commercial Corporations, along with many State and Federal Government Departments.

We are seeking a Network & Systems Support Engineer to join our team full time, to work onsite in Sydney CBD.

Responsibilities:
• Workload migrations
• Work with infrastructure architects, Application and Database Team on projects design
• Backup and restore of systems, Application Distribution, Data responsibility on Servers
• Analyse and process user issues and requests
• Provide solutions to technical requests and problems
• In charge for devices' end-to-end connectivity, auditing and device information
• Troubleshoot connectivity on network devices, firewall, servers, switches, routers, storage, copper, fibre, power and all the infrastructure devices in the data centre
• Documentation, physical equipment auditing and manage IT records and asset management and maintain inventory of work tools, equipment and devices

Technical skillset

You will have:
• Bachelor degree in IT preferred
• At least 2 years’ experience in a similar role
• P-Series experience
• Experience working on enterprise-sized clients’ critical services
• Relevant migration experience
• Excellent communication skills

FinXL I.T Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services. As the 'go-to' mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client portfolio, boasting some of the industry's leading: Telecommunication, Banking and Finance and Commercial Corporations, along with many State and Federal Government Departments.

We are seeking a Network & Systems Support Engineer to join our team full time, to work onsite in Melbourne CBD.

Salary will be between $80,000 and $100,00 per annum, depending on experience.

Responsibilities:
• Workload migrations
• Work with infrastructure architects, Application and Database Team on projects design
• Backup and restore of systems, Application Distribution, Data responsibility on Servers
• Analyse and process user issues and requests
• Provide solutions to technical requests and problems
• In charge for devices' end-to-end connectivity, auditing and device information
• Troubleshoot connectivity on network devices, firewall, servers, switches, routers, storage, copper, fibre, power and all the infrastructure devices in the data centre
• Documentation, physical equipment auditing and manage IT records and asset management and maintain inventory of work tools, equipment and devices

Technical skillset

You will have:
• Bachelor degree in IT preferred
• At least 2 years’ experience in a similar role
• P-Series experience
• Experience working on enterprise-sized clients’ critical services
• Relevant migration experience
• Excellent communication skills

Full time opportunity
Immediate access to staff travels benefits
Unique opportunity located at our Tullamarine Airport Hangar

If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.

About our Engineering Team

The Jetstar Engineering Team are at the forefront of delivering operational excellence. They are responsible for ensuring the airworthiness and reliability of our fleet. Our team has the opportunity to work not only on Jetstar aircraft, but also support Qantas Group A320/1, B717 and A321 Freighter aircraft and Jetstar Branded Airlines (JBA’s) in Singapore and Japan.

The Opportunity

As the Technical Specialist (Structures), your core responsibility will be to manage Jetstar’s A320/1 Fleet Structures during C Checks, Operational AOG’s and Hangar visits, for scheduled work packs, ad-hoc work packs and defect rectification.

The primary function of the Technical Specialist role is to support the Duty Technical Manager in providing technical support to the AMO’s, monitoring and managing aircraft fleet health, providing a single point of contact to Maintenance Planning and Technical Service for ongoing campaigns & modifications and assisting in the recovery of disruptions during day of operations.

The Technical Specialist also works closely with our reliability team to identify and address recurring defects and to isolate rogue components which may be affecting fleet OTP in addition to working with Maintenance Planning and the MSC functions to ensure rectification activity is planned effectively across the line maintenance network.

Reporting to the Base & Intermediate Maintenance Manager, broader responsibilities for this role will include:

Act as AMO primary focal point for internal and external stakeholders on all items relating to Structures related activity
Use best endeavours to ensure that the Aircraft Structural repairs are delivered to match requirements set by Jetstar management
Take on ownership of complex technical requirements to ensure efficient return to service of aircraft
Assist structures technicians with damage mapping
Provide reporting and repair recommendations in conjunction with structures technicians
Support Jetstar AMO maintenance activity, including AOG recoveries to reduce ground time and improve aircraft availability
Assist and provide information to Commodities and Contracts Manager for use in the development of business strategies
Focus on sustainable future and cost reduction strategies.
Develop understanding of stock holdings on structures LRU’s, and consumable and expendables
Make recommendations for min/max stock holdings.
This is a unique opportunity working closely with our base maintenance team where you will also play a pivotal role working closely with our frontline Engineers. We are seeking an individual with experience in, and a passion for Structural aircraft maintenance.

To be successful in this opportunity, you will possess the following skills & experience:

Exposure to Structures Aircraft Maintenance – essential
Exposure to Airbus SRM - Essential
Ability to communicate & negotiate effectively with internal and external stakeholders.
Ability to compile complex technical reports to provide Aircraft OEMs with required information to make decisions on pathway to airworthiness.
Competent in sheet metal work terminology and reporting requirements.
Process driven, with experience in constructing new processes to deliver business goals.
Highly motivated with a learning mindset
Able to build effective working relationships.
Proficiency in the use of the Microsoft suite of software solutions
Experience working with Airbus fleet desirable.
What’s in it for you

Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Access to a range of salary packaging and leave benefits.

As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations and airlines.
Structured programs and resources to support your health and wellbeing and development.
Talk to us about how we can make this role work flexibly for you such that you can achieve your potential.

About Jetstar

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320, Airbus A321 and Boeing 787-8. Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often.

Inclusion and Diversity

Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application.

Who are we?

Livewire Markets and Market Index are leading providers of financial data and analysis, empowering investors with comprehensive insights into market trends and company performance. We pride ourselves on delivering accurate, up-to-date information to our users, and facilitating informed decision-making in the world of finance.

What’s the role?

We are seeking a versatile individual to join our team as a Support Specialist. This role requires a proactive and detail-oriented individual who can effectively manage various tasks across data entry, ASX workbook maintenance, and email correspondence. The ideal candidate will possess strong organisational skills and the ability to prioritise tasks in a fast-paced environment.

What will you be doing?:

Communications 

• Respond to inbound emails, ensuring timely and personalised replies
• Provide detailed and informative responses, demonstrating industry and Market Index knowledge

Data management

• Ensure that company data is accurate and up to date.
• Update live data to ensure the information provided to users is accurate and up to date.
• Manage user account renewals and closures

What background are we looking for:

• Excellent written communication skills
• Strong attention to detail and accuracy
• Ability to multitask and prioritise tasks effectively
• Familiarity with financial markets and terminology preferred
• Previous experience in customer support or data entry roles is an advantage

Why Join Us:

• Opportunity to work with a dynamic team in a fast-growing industry
• Flexible remote work arrangement
• Exposure to financial markets and valuable learning opportunities
• Competitive compensation package

If you're a proactive individual with a passion for providing exceptional support and contributing to the success of a leading financial data provider, we want to hear from you! More important than anything is your interest in learning so if you have that in spades, get in touch!

We are looking for an experienced Customer Experience Support Manager to join our Customer Experience team at ABI Interiors on a full-time basis. You will work to support and mentor the Front and Back of House Customer Experience teams, assisting the Head of Department on projects or tasks, including implementing new policies and procedures.What you will be doing: Manage the development and well-being of our Back of House Customer Experience and Front of House Customer Experience teams (10-15 people), including hiring, rostering, and coaching. Develop and implement training and onboarding of new Customer Experience staff across all markets. Provide frontline support during peak periods and staffing shortages. Support the team with Caseload management and escalated inquiries. Continuously improve team data capture, reporting, and process efficiencies. Collaborate with internal and external stakeholders to optimise the ABI Customer Experience. Manage and assist with implementing and optimising software development and procedural change. Prioritise stakeholder engagement and User Acceptance…

Click here to view more detail / apply for Customer Experience Support Manager

Due to growth in both our domestic and international ventures, we are currently looking for a Helpdesk & Desktop Support Officer to join our team in Brisbane. We are looking for a suitably qualified and self-motivated applicant who demonstrates a strong, personal commitment to safety. You will also possess an enthusiasm for IT and can demonstrate the ability to successfully resolve IT issues through technical knowledge, effective communication and efficient management of a demanding and busy workload. Reporting to the IT Manager, your day-to-day responsibilities for this role will include: Providing helpdesk and desktop technical support to ensure smooth running of systems and network service access. Investigating faults and issues, reporting status to key stakeholders. Logging support requests in the IT Helpdesk Service Desk, ensuring requests are responded to and followed up in a specified and timely manner. Ensuring high levels of customer service is provided when dealing with face-to-face and remote issues. Providing clear…

Click here to view more detail / apply for Desktop Support Officer

Our client, a Leader within the Manufacturing industry, is looking for energetic and passionate Customer Service professionals to join their team based in Campbelltown. Reporting to the Team Leader Customer Service, you will be responsible for ensuring positive and successful interactions with customers and act as a Brand Ambassador for the business. These roles are permanent, full time and is a great opportunity to join a family values based organisation with a friendly and supportive culture. The hours are a rotating roster between 7am and 6pm and there is onsite parking available onsite. Duties will include but are not limited to: Handle a range of customer service oriented tasks including; placement of phone orders, delivery enquiries and product related enquiries Provide accurate information to customers about product information, in a confident manner Manage and update customer details at every opportunity Take ownership of customer escalation and/or investigation and see through to resolution Perform troubleshooting with…

Click here to view more detail / apply for Customer Support Specialist

HR Partners by Randstad has an opportunity for a Learning and Development Support Office to join our client site in Townsville. This role is a temporary role with an immediate start Monday-Friday paying $46.41 per hour. ... HR Partners by Randstad has an opportunity for a Learning and Development Support Office to join our client site in Townsville. This role is a temporary role with an immediate start Monday-Friday paying $46.41 per hour. ... HR Partners is a recognised leader in HR recruitment. We are proud to be one of Australia's largest specialist recruitment brands and have a wealth of experience, connectivity in the HR community and leading edge technology. It is this unique combination that puts us at the forefront of HR recruitment. HR Partners is a recognised leader in HR recruitment. We are proud to be one of Australia's largest specialist recruitment brands and have a wealth of experience, connectivity in the HR…

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About the company: Join the largest government authority in Northern Australia!  Our client has a great opportunity for a Learning and Development Support Officer to join a busy team on a short term assignment until 10th May 2024 with possibility of an extension. About the role:Providing excellent customer service to both internal and external stakeholdersPerform all necessary administrative functions to support learning and development solutions Service requests including general correspondence and schedulingScheduling and recording of participants, maintenance of training program and personnel filesBooking training for staff and uploading certificates.  About you:You will have previous customer service experienceYou will have strong communication skills - both written and verbal You will have well-developed time management, prioritising, organising and decision making skillsYou will have demonstrated ability to quickly learn and work with various systems such as LMSYou will be a team player, but also able to work autonomously Benefits:ASAP start (pending checks)Temporary assignment until 10th May 2024 with possibility of extensionTownsville, QLD location$46.41…

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OUR PURPOSE IS ‘TO PROTECT’ WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE Electrical Technician/Technical Officer Full-time permanent role based in Mackay | Day shift Monday – Friday 5 weeks annual leave, 15 days sick/carers leave Coal Industry Long Service Leave Are you an Electrical trades person who would like a Monday to Friday role, no weekend work and no on call roster?  Do you also want the benefits of having 5 weeks annual leave, 15 days sick/carers leave, parental leave and Coal Industry Long Service Leave (8 years /13 weeks)? Then we want to hear from you! About the role: We are seeking an Electrician to join our Regulation and Compliance team based in Mackay, on a Monday to Friday roster with reasonable overtime available. Reporting through to the Service Coordinator, you will work closely with the team to carry out service work in line with quality-controlled processes and procedures. Key responsibilities include:…

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OUR PURPOSE IS ‘TO PROTECT’ WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE Electrical Technician/Technical Officer Full-time permanent role based in Mackay | Day shift Monday – Friday 5 weeks annual leave, 15 days sick/carers leave Coal Industry Long Service Leave Are you an Electrical trades person who would like a Monday to Friday role, no weekend work and no on call roster?  Do you also want the benefits of having 5 weeks annual leave, 15 days sick/carers leave, parental leave and Coal Industry Long Service Leave (8 years /13 weeks)? Then we want to hear from you! About the role: We are seeking an Electrician to join our Regulation and Compliance team based in Mackay, on a Monday to Friday roster with reasonable overtime available. Reporting through to the Service Coordinator, you will work closely with the team to carry out service work in line with quality-controlled processes and procedures. Key responsibilities include:…

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