Administration/Customer Support Officer

OUR PURPOSE IS ‘TO PROTECT’ WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE Administration/Customer Support Officer 2x permanent full-time roles available (7.25 hr days) Office based roles in Singleton About the role: In this role, you will provide valuable and productive administration and customer service support to the Coal Services Health business unit. You will be respectful towards customers and have a strong understanding of privacy and confidentiality guidelines to be able to accurately respond to queries and report requests. Your typical day will include: First point of contact for customers and or clients Manage incoming calls via a call queue Address any incoming emails Administer and coordinate the delivery of medical assessments Maintaining accurate information and file management Providing general administrative support About you: Your education, experience and skills include: HSC or TAFE equivalent Cert III in Business Administration (desirable) Previous administration experience in a medical practice or scheduling and appointment allocation (desirable)…

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