Closing date: 11:59pm AEST 26 March 2024 Status: Permanent Full Time (35 hours per week) Salary: $101,400 to $111,569 per annum 11% superannuation  Make a genuine difference to your team, our staff and community through your technical IT knowledge. Join an innovative and creative team that delivers a strong customer support experience. Work life balance with a 9-day fortnight option and minimal after-hours work.  Randwick City Council is an innovative and progressive Council committed to serving our vibrant community on the eastern beaches of Sydney. Our Service Desk team, within the Information Management and Technology Services Department is seeking a Senior Technology Support Officer. Purpose: The Senior Technology Support Officer acts as a senior technical lead resource within Service Desk to provide high level technical support to other members of the team and to contribute to departmental wide projects and initiatives. They also undertake system administrative tasks and minor projects to ensure the security of Council's network,…

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OUR PURPOSE IS ‘TO PROTECT’ WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE Administration/Customer Support Officer 2x permanent full-time roles available (7.25 hr days) Office based roles in Singleton About the role: In this role, you will provide valuable and productive administration and customer service support to the Coal Services Health business unit. You will be respectful towards customers and have a strong understanding of privacy and confidentiality guidelines to be able to accurately respond to queries and report requests. Your typical day will include: First point of contact for customers and or clients Manage incoming calls via a call queue Address any incoming emails Administer and coordinate the delivery of medical assessments Maintaining accurate information and file management Providing general administrative support About you: Your education, experience and skills include: HSC or TAFE equivalent Cert III in Business Administration (desirable) Previous administration experience in a medical practice or scheduling and appointment allocation (desirable)…

Click here to view more detail / apply for Administration/Customer Support Officer

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.   We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states. Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong. What's on Offer? Competitive salary package bonus Work from home 2 days a week 6 Months Paid Parental Leave Paid Volunteer Leave as part of giving back to the local community.…

Click here to view more detail / apply for Resales Support Manager

FinXL I.T Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services. As the 'go-to' mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client portfolio, boasting some of the industry's leading: Telecommunication, Banking and Finance and Commercial Corporations, along with many State and Federal Government Departments.

We are seeking a Network & Systems Support Engineer to join our team full time, to work onsite in Melbourne CBD.

Salary will be between $80,000 and $100,00 per annum, depending on experience.

Responsibilities:
• Workload migrations
• Work with infrastructure architects, Application and Database Team on projects design
• Backup and restore of systems, Application Distribution, Data responsibility on Servers
• Analyse and process user issues and requests
• Provide solutions to technical requests and problems
• In charge for devices' end-to-end connectivity, auditing and device information
• Troubleshoot connectivity on network devices, firewall, servers, switches, routers, storage, copper, fibre, power and all the infrastructure devices in the data centre
• Documentation, physical equipment auditing and manage IT records and asset management and maintain inventory of work tools, equipment and devices

Technical skillset

You will have:
• Bachelor degree in IT preferred
• At least 2 years’ experience in a similar role
• P-Series experience
• Experience working on enterprise-sized clients’ critical services
• Relevant migration experience
• Excellent communication skills

FinXL I.T Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services. As the 'go-to' mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client portfolio, boasting some of the industry's leading: Telecommunication, Banking and Finance and Commercial Corporations, along with many State and Federal Government Departments.

We are seeking a Network & Systems Support Engineer to join our team full time, to work onsite in Sydney CBD.

Salary will be between $80,000 and $100,00 per annum, depending on experience.

Responsibilities:
• Workload migrations
• Work with infrastructure architects, Application and Database Team on projects design
• Backup and restore of systems, Application Distribution, Data responsibility on Servers
• Analyse and process user issues and requests
• Provide solutions to technical requests and problems
• In charge for devices' end-to-end connectivity, auditing and device information
• Troubleshoot connectivity on network devices, firewall, servers, switches, routers, storage, copper, fibre, power and all the infrastructure devices in the data centre
• Documentation, physical equipment auditing and manage IT records and asset management and maintain inventory of work tools, equipment and devices

Technical skillset

You will have:
• Bachelor degree in IT preferred
• At least 2 years’ experience in a similar role
• P-Series experience
• Experience working on enterprise-sized clients’ critical services
• Relevant migration experience
• Excellent communication skills

FinXL I.T Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services. As the 'go-to' mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client portfolio, boasting some of the industry's leading: Telecommunication, Banking and Finance and Commercial Corporations, along with many State and Federal Government Departments.

We are seeking a Network & Systems Support Engineer to join our team full time, to work onsite in Sydney CBD.

Responsibilities:
• Workload migrations
• Work with infrastructure architects, Application and Database Team on projects design
• Backup and restore of systems, Application Distribution, Data responsibility on Servers
• Analyse and process user issues and requests
• Provide solutions to technical requests and problems
• In charge for devices' end-to-end connectivity, auditing and device information
• Troubleshoot connectivity on network devices, firewall, servers, switches, routers, storage, copper, fibre, power and all the infrastructure devices in the data centre
• Documentation, physical equipment auditing and manage IT records and asset management and maintain inventory of work tools, equipment and devices

Technical skillset

You will have:
• Bachelor degree in IT preferred
• At least 2 years’ experience in a similar role
• P-Series experience
• Experience working on enterprise-sized clients’ critical services
• Relevant migration experience
• Excellent communication skills

FinXL I.T Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services. As the 'go-to' mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client portfolio, boasting some of the industry's leading: Telecommunication, Banking and Finance and Commercial Corporations, along with many State and Federal Government Departments.

We are seeking a Network & Systems Support Engineer to join our team full time, to work onsite in Melbourne CBD.

Salary will be between $80,000 and $100,00 per annum, depending on experience.

Responsibilities:
• Workload migrations
• Work with infrastructure architects, Application and Database Team on projects design
• Backup and restore of systems, Application Distribution, Data responsibility on Servers
• Analyse and process user issues and requests
• Provide solutions to technical requests and problems
• In charge for devices' end-to-end connectivity, auditing and device information
• Troubleshoot connectivity on network devices, firewall, servers, switches, routers, storage, copper, fibre, power and all the infrastructure devices in the data centre
• Documentation, physical equipment auditing and manage IT records and asset management and maintain inventory of work tools, equipment and devices

Technical skillset

You will have:
• Bachelor degree in IT preferred
• At least 2 years’ experience in a similar role
• P-Series experience
• Experience working on enterprise-sized clients’ critical services
• Relevant migration experience
• Excellent communication skills

Full time opportunity
Immediate access to staff travels benefits
Unique opportunity located at our Tullamarine Airport Hangar

If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.

About our Engineering Team

The Jetstar Engineering Team are at the forefront of delivering operational excellence. They are responsible for ensuring the airworthiness and reliability of our fleet. Our team has the opportunity to work not only on Jetstar aircraft, but also support Qantas Group A320/1, B717 and A321 Freighter aircraft and Jetstar Branded Airlines (JBA’s) in Singapore and Japan.

The Opportunity

As the Technical Specialist (Structures), your core responsibility will be to manage Jetstar’s A320/1 Fleet Structures during C Checks, Operational AOG’s and Hangar visits, for scheduled work packs, ad-hoc work packs and defect rectification.

The primary function of the Technical Specialist role is to support the Duty Technical Manager in providing technical support to the AMO’s, monitoring and managing aircraft fleet health, providing a single point of contact to Maintenance Planning and Technical Service for ongoing campaigns & modifications and assisting in the recovery of disruptions during day of operations.

The Technical Specialist also works closely with our reliability team to identify and address recurring defects and to isolate rogue components which may be affecting fleet OTP in addition to working with Maintenance Planning and the MSC functions to ensure rectification activity is planned effectively across the line maintenance network.

Reporting to the Base & Intermediate Maintenance Manager, broader responsibilities for this role will include:

Act as AMO primary focal point for internal and external stakeholders on all items relating to Structures related activity
Use best endeavours to ensure that the Aircraft Structural repairs are delivered to match requirements set by Jetstar management
Take on ownership of complex technical requirements to ensure efficient return to service of aircraft
Assist structures technicians with damage mapping
Provide reporting and repair recommendations in conjunction with structures technicians
Support Jetstar AMO maintenance activity, including AOG recoveries to reduce ground time and improve aircraft availability
Assist and provide information to Commodities and Contracts Manager for use in the development of business strategies
Focus on sustainable future and cost reduction strategies.
Develop understanding of stock holdings on structures LRU’s, and consumable and expendables
Make recommendations for min/max stock holdings.
This is a unique opportunity working closely with our base maintenance team where you will also play a pivotal role working closely with our frontline Engineers. We are seeking an individual with experience in, and a passion for Structural aircraft maintenance.

To be successful in this opportunity, you will possess the following skills & experience:

Exposure to Structures Aircraft Maintenance – essential
Exposure to Airbus SRM - Essential
Ability to communicate & negotiate effectively with internal and external stakeholders.
Ability to compile complex technical reports to provide Aircraft OEMs with required information to make decisions on pathway to airworthiness.
Competent in sheet metal work terminology and reporting requirements.
Process driven, with experience in constructing new processes to deliver business goals.
Highly motivated with a learning mindset
Able to build effective working relationships.
Proficiency in the use of the Microsoft suite of software solutions
Experience working with Airbus fleet desirable.
What’s in it for you

Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Access to a range of salary packaging and leave benefits.

As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations and airlines.
Structured programs and resources to support your health and wellbeing and development.
Talk to us about how we can make this role work flexibly for you such that you can achieve your potential.

About Jetstar

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320, Airbus A321 and Boeing 787-8. Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often.

Inclusion and Diversity

Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application.

Who are we?

Livewire Markets and Market Index are leading providers of financial data and analysis, empowering investors with comprehensive insights into market trends and company performance. We pride ourselves on delivering accurate, up-to-date information to our users, and facilitating informed decision-making in the world of finance.

What’s the role?

We are seeking a versatile individual to join our team as a Support Specialist. This role requires a proactive and detail-oriented individual who can effectively manage various tasks across data entry, ASX workbook maintenance, and email correspondence. The ideal candidate will possess strong organisational skills and the ability to prioritise tasks in a fast-paced environment.

What will you be doing?:

Communications 

• Respond to inbound emails, ensuring timely and personalised replies
• Provide detailed and informative responses, demonstrating industry and Market Index knowledge

Data management

• Ensure that company data is accurate and up to date.
• Update live data to ensure the information provided to users is accurate and up to date.
• Manage user account renewals and closures

What background are we looking for:

• Excellent written communication skills
• Strong attention to detail and accuracy
• Ability to multitask and prioritise tasks effectively
• Familiarity with financial markets and terminology preferred
• Previous experience in customer support or data entry roles is an advantage

Why Join Us:

• Opportunity to work with a dynamic team in a fast-growing industry
• Flexible remote work arrangement
• Exposure to financial markets and valuable learning opportunities
• Competitive compensation package

If you're a proactive individual with a passion for providing exceptional support and contributing to the success of a leading financial data provider, we want to hear from you! More important than anything is your interest in learning so if you have that in spades, get in touch!

We are looking for an experienced Customer Experience Support Manager to join our Customer Experience team at ABI Interiors on a full-time basis. You will work to support and mentor the Front and Back of House Customer Experience teams, assisting the Head of Department on projects or tasks, including implementing new policies and procedures.What you will be doing: Manage the development and well-being of our Back of House Customer Experience and Front of House Customer Experience teams (10-15 people), including hiring, rostering, and coaching. Develop and implement training and onboarding of new Customer Experience staff across all markets. Provide frontline support during peak periods and staffing shortages. Support the team with Caseload management and escalated inquiries. Continuously improve team data capture, reporting, and process efficiencies. Collaborate with internal and external stakeholders to optimise the ABI Customer Experience. Manage and assist with implementing and optimising software development and procedural change. Prioritise stakeholder engagement and User Acceptance…

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Due to growth in both our domestic and international ventures, we are currently looking for a Helpdesk & Desktop Support Officer to join our team in Brisbane. We are looking for a suitably qualified and self-motivated applicant who demonstrates a strong, personal commitment to safety. You will also possess an enthusiasm for IT and can demonstrate the ability to successfully resolve IT issues through technical knowledge, effective communication and efficient management of a demanding and busy workload. Reporting to the IT Manager, your day-to-day responsibilities for this role will include: Providing helpdesk and desktop technical support to ensure smooth running of systems and network service access. Investigating faults and issues, reporting status to key stakeholders. Logging support requests in the IT Helpdesk Service Desk, ensuring requests are responded to and followed up in a specified and timely manner. Ensuring high levels of customer service is provided when dealing with face-to-face and remote issues. Providing clear…

Click here to view more detail / apply for Desktop Support Officer

Our client, a Leader within the Manufacturing industry, is looking for energetic and passionate Customer Service professionals to join their team based in Campbelltown. Reporting to the Team Leader Customer Service, you will be responsible for ensuring positive and successful interactions with customers and act as a Brand Ambassador for the business. These roles are permanent, full time and is a great opportunity to join a family values based organisation with a friendly and supportive culture. The hours are a rotating roster between 7am and 6pm and there is onsite parking available onsite. Duties will include but are not limited to: Handle a range of customer service oriented tasks including; placement of phone orders, delivery enquiries and product related enquiries Provide accurate information to customers about product information, in a confident manner Manage and update customer details at every opportunity Take ownership of customer escalation and/or investigation and see through to resolution Perform troubleshooting with…

Click here to view more detail / apply for Customer Support Specialist

HR Partners by Randstad has an opportunity for a Learning and Development Support Office to join our client site in Townsville. This role is a temporary role with an immediate start Monday-Friday paying $46.41 per hour. ... HR Partners by Randstad has an opportunity for a Learning and Development Support Office to join our client site in Townsville. This role is a temporary role with an immediate start Monday-Friday paying $46.41 per hour. ... HR Partners is a recognised leader in HR recruitment. We are proud to be one of Australia's largest specialist recruitment brands and have a wealth of experience, connectivity in the HR community and leading edge technology. It is this unique combination that puts us at the forefront of HR recruitment. HR Partners is a recognised leader in HR recruitment. We are proud to be one of Australia's largest specialist recruitment brands and have a wealth of experience, connectivity in the HR…

Click here to view more detail / apply for Learning and Development Support Officer

About the company: Join the largest government authority in Northern Australia!  Our client has a great opportunity for a Learning and Development Support Officer to join a busy team on a short term assignment until 10th May 2024 with possibility of an extension. About the role:Providing excellent customer service to both internal and external stakeholdersPerform all necessary administrative functions to support learning and development solutions Service requests including general correspondence and schedulingScheduling and recording of participants, maintenance of training program and personnel filesBooking training for staff and uploading certificates.  About you:You will have previous customer service experienceYou will have strong communication skills - both written and verbal You will have well-developed time management, prioritising, organising and decision making skillsYou will have demonstrated ability to quickly learn and work with various systems such as LMSYou will be a team player, but also able to work autonomously Benefits:ASAP start (pending checks)Temporary assignment until 10th May 2024 with possibility of extensionTownsville, QLD location$46.41…

Click here to view more detail / apply for Learning & Development Support Officer

OUR PURPOSE IS ‘TO PROTECT’ WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE Electrical Technician/Technical Officer Full-time permanent role based in Mackay | Day shift Monday – Friday 5 weeks annual leave, 15 days sick/carers leave Coal Industry Long Service Leave Are you an Electrical trades person who would like a Monday to Friday role, no weekend work and no on call roster?  Do you also want the benefits of having 5 weeks annual leave, 15 days sick/carers leave, parental leave and Coal Industry Long Service Leave (8 years /13 weeks)? Then we want to hear from you! About the role: We are seeking an Electrician to join our Regulation and Compliance team based in Mackay, on a Monday to Friday roster with reasonable overtime available. Reporting through to the Service Coordinator, you will work closely with the team to carry out service work in line with quality-controlled processes and procedures. Key responsibilities include:…

Click here to view more detail / apply for Electrical Technician/Technical Officer

OUR PURPOSE IS ‘TO PROTECT’ WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE Electrical Technician/Technical Officer Full-time permanent role based in Mackay | Day shift Monday – Friday 5 weeks annual leave, 15 days sick/carers leave Coal Industry Long Service Leave Are you an Electrical trades person who would like a Monday to Friday role, no weekend work and no on call roster?  Do you also want the benefits of having 5 weeks annual leave, 15 days sick/carers leave, parental leave and Coal Industry Long Service Leave (8 years /13 weeks)? Then we want to hear from you! About the role: We are seeking an Electrician to join our Regulation and Compliance team based in Mackay, on a Monday to Friday roster with reasonable overtime available. Reporting through to the Service Coordinator, you will work closely with the team to carry out service work in line with quality-controlled processes and procedures. Key responsibilities include:…

Click here to view more detail / apply for Electrical Technician/Technical Officer

Clough is seeking experienced Technical Procurement (including Senior level) to join the Bidding Energy & Resources Team in Brisbane! In this role you will effectively be responsible for driving our bid phase procurement processes and ensure technical excellence and delivering the basis for successful proposals within budget and timeline constraints.As an experienced Technical Procurement professional, you will be responsible for coordinating and planning the procurement process during the proposal phase of a broad range of Energy and Resources  projects.The role will involve developing a comprehensive Make or Buy Strategy and ensuring seamless cross-coordination among the various functions involved in the RfQ (Request for Quotation) process.Your goal is to achieve technically and economically robust outputs for our tenders and proposals.Who we areWe are a pioneering project delivery company. We harness our people’s innovative thinking through engineering and construction solutions that deliver a sustainable future today.We deliver high performing assets for the energy, resources and infrastructure industries…

Click here to view more detail / apply for Technical Procurement

Hospital Leadership Support Officer - Mackay Apply now Job no: 500235 Work type: Permanent Location: Mackay Categories: Administration About the role Mater Private Hospital Mackay is currently seeking a Hospital Leadership Support Officer to join their team on a permanent full-time basis. The Hospital Leadership Support Officer provides a proficient level of confidential secretarial and administrative support to designated Hospital Leaders to facilitate the delivery of operational goals, outcomes and service delivery models that particularly focuses on patient-centred care and a positive consumer experience.  Mater Private Hospital Mackay has been providing excellence in clinical and pastoral care to the people of Mackay and surrounds since 1927. Located on the northern bank of the Pioneer River since 2003, our Hospital is a modern 105-bed facility featuring five operating theatres, a fully equipped day surgery unit, and a wide range of specialist clinical services.   Salary range: $35.45 - $39.62 per hour (MCAS3) plus superannuation and access to…

Click here to view more detail / apply for Hospital Leadership Support Officer - Mackay

• Work for a growing global company committed to ongoing development • Convenient Brisbane CBD based role | Easily accessible by public transport • Permanent full-time position working Monday to Friday About the position An opportunity has arisen for a Business Support Officer to join our close-knit team, working from our Brisbane City office. In this role, you will provide the business with high quality business administration support and secretarial services. You will work within our Finance & IT team and provide administrative support to key stakeholders including our Executive, Engineering, and East Coast operations teams. Core accountabilities include: - Provide secretarial services and support (answering phone calls, maintain office equipment and facilities, handle mail, organise meetings, etc.) - Raise purchase orders (POs) - Data entry in Pronto system - Corporate travel account administration and general bookings for staff - Maintenance of visitor and staff access cards and register - Monthly credit card reconciliation -…

Click here to view more detail / apply for Business Support Officer

The Viva Energy Technical Team works closely with Sales and Marketing within the business to provide technical advice, and deliver value added services for our fuels and lubricants customers. These services aim to uncover cost saving opportunities, reduce downtime, increase reliability and deliver new technologies and solutions to our customer base. The Commercial Product Support Engineering Graduate would have the opportunity to develop valuable skills and knowledge in the following areas: 

•  Provide technical support and solutions to our fuels and lubricants customers in the oil & gas and mining sectors, as well as with industrial, paper, power and manufacturing customers
• Resolve lubrication and equipment issues and help ensure optimisation of customer reliability programs
• Be at the forefront of new technologies and deliver best practice in lubrication solutions 
• Support the team in providing a range of online, office and field based technical support that is backed by Shell Global Solutions experts
• Learn from a team with over 463 years of cumulative fuels and lubricant experience 

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As a Desktop Support Team Lead, you will be responsible leading a team of end user services engineers within the IT Outsourcing group to ensure best practice support methodology is practiced, technical experience leveraged and customer outcomes are delivered driving high levels of customer satisfaction. The Desktop Support Team Lead is expected to manage the day-to-day customer related operations of the Onsite End User Services Support group.

This role is based in Adelaide. Due to customer requirements we will require either Australian Citizenship to be eligible, no visa sponsorships for this position.

What you’ll do

At the moment, as Desktop Support Team Lead you will be focused on:

• Being the single point of contact for all EUS related issues and escalations for all stakeholders
• Ensure all escalations are addressed with effective communication back to the relevant stakeholder and associated parties
• emerging relevant technologies and the possible application of these technologies to the client base and Datacom.
• Assist in Problem Management when required delegating as appropriate.
• Support the Service Delivery community in Continual Service Improvement Initiatives
• Manage call management system queues to ensure tickets are assigned and
• Mentor and coach staff members on customer related issues Promote a positive culture within the team
• Ensure operational performance of the team delivers a high level of customer satisfaction.
• Demonstrate a strong managerial and leadership style.
• Ensure staff are clear on expectations and performance requirements.
• Ensure the Operations Manager (EUS) is aware of noncompliance issues and performance anomalies.
• Ensure all staffs adherence to the breached call reporting policy
• Track and record expenses for EUS team staff members
• Ensure staff enter timesheets in line with Datacom process

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audio-visual equipment BYOD and mobility
• Active Directory, Microsoft Exchange, SCCM, End-Point Imaging, and experience in SOE creation and maintenance
• Desktop and software applications i.e. Operating Systems (Windows 7 through 10 and), Microsoft Office 2007 through 365, Antivirus software and systems

Nice to have:

• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

 

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As a Desktop Support Team Lead, you will be responsible leading a team of end user services engineers within the IT Outsourcing group to ensure best practice support methodology is practiced, technical experience leveraged and customer outcomes are delivered driving high levels of customer satisfaction. The Desktop Support Team Lead is expected to manage the day-to-day customer related operations of the Onsite End User Services Support group.

This role is based in Perth. Due to customer requirements we will require either Australian Citizenship to be eligible, no visa sponsorships for this position.

What you’ll do

At the moment, as Desktop Support Team Lead you will be focused on:

• Being the single point of contact for all EUS related issues and escalations for all stakeholders
• Ensure all escalations are addressed with effective communication back to the relevant stakeholder and associated parties
• emerging relevant technologies and the possible application of these technologies to the client base and Datacom.
• Assist in Problem Management when required delegating as appropriate.
• Support the Service Delivery community in Continual Service Improvement Initiatives
• Manage call management system queues to ensure tickets are assigned and
• Mentor and coach staff members on customer related issues Promote a positive culture within the team
• Ensure operational performance of the team delivers a high level of customer satisfaction.
• Demonstrate a strong managerial and leadership style.
• Ensure staff are clear on expectations and performance requirements.
• Ensure the Operations Manager (EUS) is aware of noncompliance issues and performance anomalies.
• Ensure all staffs adherence to the breached call reporting policy
• Track and record expenses for EUS team staff members
• Ensure staff enter timesheets in line with Datacom process

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audio-visual equipment BYOD and mobility
• Active Directory, Microsoft Exchange, SCCM, End-Point Imaging, and experience in SOE creation and maintenance
• Desktop and software applications i.e. Operating Systems (Windows 7 through 10 and), Microsoft Office 2007 through 365, Antivirus software and systems

Nice to have:

• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

 

Sales Support Advisor Apply now Job no: 495601 Work type: Salary Location: Western Australia Categories: Corporate/Shared Services About the Role Due to continued growth, we have an exciting opportunity for a Sales Support Advisor to join our supportive team based at the Perth City Office. Use your experience and expertise to manage the sales process from quote, build, delivery, through to customer acceptance stages. Responsibilities: Prepare official quotations for the supply of new equipment, projects and capital parts. Manage the end to end of customer order to delivery process for the supply of equipment and capital parts. Support, with our Technical leads, delivery of key site based projects Manage budget performance and variations of all builds including invoicing and processing. Deliver post build reviews, including review of standard jobs and performance. Lead the Tender Specification Review process with internal stakeholders. Work in collaboration with the responsible Sales Executive to provide equipment build status updates to…

Click here to view more detail / apply for Sales Support Advisor

An opportunity exists for a talented and enthusiastic Clinical Nurse to join the Aged Care Team at Meekatharra Hospital – Midwest.

Position Profile: Plan, develop, implement and coordinate residential aged care and community care services and activities for the Murchison Multi-purpose Service (MPS). Ensure customers are provided with appropriate services that enable them to maintain optimal function in their homes, in both the community and residential care. Provide clinical nursing services to the MPS.

Area Profile: The WA Country Health Service (WACHS) Midwest health region of Western Australia covers more than 470,000 square kilometres, nearly one fifth of the State, with its population concentrated along the coast. The region is located in the northern middle section of Western Australia and incorporates three health districts - Gascoyne, Geraldton, Midwest and Murchison, is recognised for its unique natural environment and is a culturally diverse region with Aboriginal people representing 13% of the overall population.

Want to know more about this role? We encourage you to contact Peter McGinty on 0419 418 129.

Selection Criteria: Please see the attached Job Description Form (available online at www.jobs.health.wa.gov.au).

Application Instructions: Applicants are requested to apply online (www.jobs.health.wa.gov.au).

Company Description

Greenstaff Australia HomeCare provides in-home tailored support and care to NDIS and private clients. As part of the Greenstaff Medical family, we employ highly experienced, skilled, and empathetic nurses and support workers across Melbourne. Our mission is to take the worry out of arranging personal and complex care for our clients.

 

Role Description

This is a full-time on-site role for a Disability and NDIS Support Worker located in and around the Melbourne Area. Support Workers provide personalized and flexible care and support to clients in their homes. Support Workers will carry a caseload of clients to provide individualized support that promote independence and choice for the client.

 

Qualifications


Experience as a Support Worker, ideally 2 years working experience.
Excellent Interpersonal Skills
Experience working with NDIS clients and knowledge of NDIS framework..
Knowledge of Safeguarding principles and practices
Excellent communication skills, both verbal and written
Technical Support skills to assist clients with personal devices.
Certificate III or IV in Disability or Aged Care
2 x Covid plus 1 booster and Annual Influenza vaccines.
Working with Children Check
Current First Aid and CPR
Current Australian Driver's license and access to a reliable vehicle incl. comprehensive insurance


 

Why Choose Greenstaff HomeCare?

We offer a diverse, supportive and collaborative work environment, going above and beyond the industry standard to provide:


Competitive pay above Award classification
Weekly payroll for your convenience
Utilization of a dynamic Mobile App
On-the-job advice support, and mentoring
Opportunities for growth and career development
Apply Now