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BOTHA, CHALEEN

Technical Sales Representative

Full-time

Thornton, New South Wales

Information Technology

9 months ago

Filter Technology AustraliaTHORNTON NSW 2322Technical Sales RepresentativeFull-TimeSalary: $80K - $90K yearlyWe are a leading Australian Designer & Ma..

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Atlam Group

Technical Services Officer

Full-time

Armidale, New South Wales

Information Technology

9 months ago

Technical Services Officer Full-time, permanent position Armidale NSW Are you a skilled problem-solving professional with expertise in administering M..

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Todd Barry

Community Support Worker - Nowra

Full-time

Nowra Dc, New South Wales

Customer Service

9 months ago

Unlock Your Potential at RSL LifeCare: 15% Wage Hike + 5.75% Increase! Exciting Aged Care Opportunities Await! Join us as a qualified Aged Care..

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MedHealth

Behaviour Support Practitioner

Full-time

North Lakes

Customer Service

10 months ago

Ability Action Australia is a growing company with a great culture, along with unlimited professional development and career advancement opportun..

Ability Action Australia is a growing company with a great culture, along with unlimited professional development and career advancement opportunities for aspiring clinicians.

We are now looking for Behaviour Support Practitioner's who have a minimum of 6-months experience in Behaviour Support, and who have been assessed as CORE (or above) suitability.

Responsibilities will include:

Assisting NDIS participants, along with their families and/or carers, to identify their needs through assessment and person-centred planning
Evaluating, developing and delivering evidence-based support plans within a complex support space
Developing meaningful goals and practical strategies utilising a positive behaviour support framework, and with a commitment to eliminate restrictive practices, in the home and community
Ensuring individual plans reflect our NDIS participants' goals, passions and strengths, as well as ensuring they get more out of life
Building the knowledge, capacity and strengths of those who support participants in their lives - family, carers, friends, etc
Acting as an advocate and role model for best practice
Working collaboratively within a multidisciplinary team

What's in it for you?

As you support many, we support you. We offer:

Benefits – Professional Development allowance, staff referral scheme, Fitness Passport… just to name a few
Flexibility & Work-life balance – Combine the convenience of working from home with the social interaction of working in the community plus the support of an office
Excellent remuneration – Industry leading salary + km reimbursement + laptop + smartphone + Performance with Purpose Reward and Recognition Program + salary packaging options
Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants

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FinClear

Desktop Support Engineer

Full-time

North Sydney

Customer Service

10 months ago

About the role:This is an excellent opportunity for a Desktop Support Engineer looking to:Add value leveraging their skills supporting & managing ..

About the role:

This is an excellent opportunity for a Desktop Support Engineer looking to:

Add value leveraging their skills supporting & managing a Windows environment
Expand their skills across MacOS, Linux, Databases, Networks and Tools
Be part of a growing close-knit team

At FinClear the Desktop Support Engineer key purpose is to collaborate with the greater infrastructure team to ensure our people are supported and able to leverage the relevant Hardware, Software Applications/ Systems and related Infrastructure to maximise their potential.

This role will see you work within a team of 14 that is part of a larger cross functional technology team of 60 and growing. Support across BAU and projects are two key areas of this position where you will initially add value supporting our people.

Your efforts will also help free up seniors to stand up other exciting projects that not only will fuel us for future success but also offer you exposure in other areas of infrastructure. This opportunity is ideal for someone skilled that enjoys supporting a Windows environment but wants to broaden their exposure to other parts of the world of infrastructure.

Key responsibilities include but are not limited to:

Being the focal point offering support and providing an amazing experience to our people
Provide onsite and remote support
Understanding issues and troubleshooting
Oversee the IT-related on & off-boarding of staff along with the preparation & maintenance of required hardware and application configuration
Create & manage user/device accounts
Provide technical support & rectification of technical issues
Assist with the support and management of landline, internet & mobile telecommunications
Ensure the performance of local area network (LAN) applications, Wi-Fi network & IT infrastructure are optimised across all sites
Ensure secure IT systems and infrastructure across all platforms and assets
Maintain accurate ICT documentation & inventory database
Provide support for meeting rooms with AV equipment
Work closely with all teams to enhance processes & implement new technologies
Provide advice and assistance relating to the Standard Operating Environment for end user computing devices systems
Install equipment & test software applications as required
Support the roll-out of new applications and solutions

The Tech Stack:

Windows, MacOS, Linux
Microsoft Office Application Suite – Word, Excel, PowerPoint, Teams
Microsoft Office 365 - SharePoint, OneDrive
Basic Network Configuration, Analysis and Management
PowerShell/Batch Scripts
Ivanti ITSM
Crowd Strike
Atlassian Jira & Confluence
Exposure to Oracle, Postgres, MS SQL Database
Audio/Video Conferencing Configuration, Analysis and Management
Multi-Function Device Configuration, Analysis and Management
AWS

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MedHealth

Behaviour Support Practitioner

Full-time

Townsville City

Customer Service

10 months ago

Ability Action Australia is a growing company with a great culture, along with unlimited professional development and career advancement opportun..

Ability Action Australia is a growing company with a great culture, along with unlimited professional development and career advancement opportunities for aspiring clinicians. We are looking to expand our multi-disciplinary team providing supports to NDIS participants living in/around the Townsville region. We are now looking for Behaviour Support Practitioner's who have a minimum of 6-months experience in Behaviour Support, and who have been assessed as CORE (or above) suitability.

Responsibilities will include:

Assisting NDIS participants, along with their families and/or carers, to identify their needs through assessment and person-centred planning
Evaluating, developing and delivering evidence-based support plans within a complex support space
Developing meaningful goals and practical strategies utilising a positive behaviour support framework, and with a commitment to eliminate restrictive practices, in the home and community
Ensuring individual plans reflect our NDIS participants' goals, passions and strengths, as well as ensuring they get more out of life
Building the knowledge, capacity and strengths of those who support participants in their lives - family, carers, friends, etc
Acting as an advocate and role model for best practice
Working collaboratively within a multidisciplinary team

What's in it for you?

As you support many, we support you. We offer:

Benefits – Professional Development allowance, staff referral scheme, Fitness Passport… just to name a few
Flexibility & Work-life balance – Combine the convenience of working from home with the social interaction of working in the community plus the support of an office
Excellent remuneration – Industry leading salary + km reimbursement + laptop + smartphone + Performance with Purpose Reward and Recognition Program + salary packaging options
Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants

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Tomra

Customer Support Manager - APAC

Full-time

Coburg North

Customer Service

10 months ago

This a very rare and exciting opportunity for someone to come in and build a new specialist function from the ground up. This person will be dynamic, ..

This a very rare and exciting opportunity for someone to come in and build a new specialist function from the ground up. This person will be dynamic, flexible, and work at pace to create a best-in-class customer support team supporting the APAC region.

The Customer Support Manager will recommend and implement best practices to ensure efficient and high-quality performance from our Customer Support teams. The manager oversees and supervises the customer care, technical support, service sales and service excellence & revenue centre, making sure the processes are optimized and efficient in addition to ensuring the team is working efficiently and effectively and supports the needs of each member on the team.

We are open to candidates from both Sydney and Melbourne locations, and the position can be based out of either office.

Key Responsibilities:

Implement, Manage and Sustain ‘Customer Care’ Portfolio / Processes (preferably based on ITIL V4) in APAC business region
Create and maintain a culture in the organization that can be characterized by customer first and a high sense of urgency
Manage teams of Customer Care centre (CCC), Technical Support Engineers (TSE) and Service Excellence across APAC to ensure ONE team and ONE approach across all APAC customers
Lead ‘Service Excellence’ portfolio in APAC and work with regional leaders to have universal approach
Work with strategic customers to establish critical goals/milestones of success and ensure that they are achieving them
Drive and follow up Operational Performance Management and continuous improvement for the responsible teams/areas: Quality – CSAT – Lead Time – Productivity – Predictability and Culture 
Establish and monitor data-driven approach to customer care
Streamline workflow of customer care team with best-in-class customer care procedures and systems
Taking a leading role supporting implementation of new systems and adoption of those by team members
Oversee response to diverse incoming customer and sales calls/requests regarding the delivery of services in conformance with policy, procedures, and service quality standards
Maintain back-office processes, ensure adherence, and strive for continuous improvement
Ensures that team offers appropriate needs-based service options and recognizes cross sell opportunities to increase customer satisfaction and enhance customer relationship

Financial and business management

Meet financial targets by owning the assigned budget
Develop and implement the business short-, medium- and long-term priorities in accordance with the business strategy, to achieve short- and long-term success

People management and communication

Manage performance, career, and succession plans for direct team
Develop a high performing & accountable team and facilitate team’s achievement of goals & objectives
Effectively communicates using TOMRA Values and leadership principles as the foundation
Fosters an environment of teamwork and collaboration and promotes a culture of feedback to ensure understanding

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AtlamGroup

Customer Support

Full-time

Thredbo, New South Wales

Customer Service

10 months ago

Customer Support Customer Service | Winter Closing date: 07/04/2024 Our Customer Support team are a fountain of knowledge with their fingers on the pu..

Customer Support Customer Service | Winter Closing date: 07/04/2024 Our Customer Support team are a fountain of knowledge with their fingers on the pulse when it comes to all things Thredbo. The Customer Support Team is dedicated to delivering exceptional customer service and are the gurus at selling lift, lesson and rental passes to our guests online and over the phone. This role is designed to provide our guests with outstanding customer service ensuring their Thredbo experience is unforgettable before they even get here. This role requires excellent communication skills and adaptability to the rapidly evolving nature of the Guest Services environment. You will demonstrate accurate resort knowledge and effectively upsell all aspects of the resort and the wider region. The key part of this role is to ensure the guest always remains your primary focus and all interactions are at an exceptional standard of customer service. Perks: Team member perks – 50% off bring a friend vouchers Free staff pass Discounted retail and seasonal rental packages Discounted snowsports and mountain biking lessons Access to our Thredbo Leisure Centre, tennis and golf course Discounted accommodation at Rydges, QT and more 20% - 50% off at our food and beverage venues $2 Tickets at Event Cinemas and Moonlight Cinemas If you’re up for an exciting opportunity to: Multi-task, working in a fast paced and rapidly evolving environment Effectively provide customer service with professional phone manner and great tone in emails Easily hold a discussion and ask questions to diagnose the customer’s issue … with your experience and skills in: Display excellent communication skills, both written and verbal Use Microsoft suite proficiently & show advanced computer skills Manage tasks and responsibilities autonomously Experience in tourism-based customer service or information desk Experience in a call centre environment Skills in the RTP operation System Previous resort experience Experience in the standard suite of Office software systems About our Team Thredbo isn’t just a job, it’s an experience. Whether you’re searching for a job or a career, Thredbo has it all. Ride and explore the mountain with an included staff pass, soak up Thredbo’s famous après atmosphere and be in the thick of some of Australia’s best on and off mountain events. Joining our team means you are a part of EVT, one of Australia and New Zealand’s leading experience companies. With access to a range of perks and discounts for you to enjoy at Thredbo and across EVT experiences. Your time at Thredbo could easily lead to a lifelong career with possible opportunities across our brand spanning Entertainment, Ventures and Travel. Join a team that is strongly committed to preserving, protecting, and prioritising our unique alpine environment. We take pride in our long list of environmental initiatives and embrace…

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Redox

Customer Support Officer - Laverton North, Victoria

Full-time

Laverton North, Victoria

Customer Service

10 months ago

The CompanyRedox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysi..

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AtlamGroup

Support Services ManagerArcherfield, QLD

Full-time

Archerfield, Queensland

Customer Service

10 months ago

Position Partners is an innovative force supporting clientele across the mining, construction, and geospatial sectors by harnessing cutting-edge tech..

Position Partners is an innovative force supporting clientele across the mining, construction, and geospatial sectors by harnessing cutting-edge technology from across the globe. Boasting a team of over 350 professionals spread across Australia, Southeast Asia, and New Zealand, we are a thriving business committed to fostering exceptional career opportunities within an unparalleled company culture. About the Role: Position Partners is seeking a Support Services Manager to spearhead and optimize remote support services encompassing Operational Technology (OT). This role entails leading the support team’s development and executing service strategies to ensure our customers derive maximum benefit from OT platforms. Covering QLD, NSW, VIC, TAS, NZ, and South-East Asia, this position works closely with the West Australian team. Utilizing state-of-the-art technology to monitor fleet performance and high-precision machine guidance, the role requires an analytical and problem-solving mindset crucial for troubleshooting issues and aiding customers in achieving their objectives. This is a full-time permanent role based at our Archerfield Office. Key Responsibilities: – Provide effective leadership to the remote support teams facilitating customer support on their OT journeys. – Manage the supply of resources, parts, and equipment for planned and unplanned maintenance. – Coordinate and conduct scheduled meetings with customers. – Oversee communications and relations with the onsite Technical Services team, emphasizing support and preventive maintenance. – Maintain a detailed case management system for all active cases. – Manage all facets of predelivery processes and process RMA’s. – Gather, report, and communicate customer feedback on service, technology, and product delivery. About You: To excel in this role, you should possess: – Previous support experience, ideally supporting field service technicians directly or at a higher level. – Interest in developing a comprehensive business understanding and broad technical knowledge to enhance support provision. – Experience delivering technical training to field service technicians and customers. – Background in spatial science. – Site networking experience (WiFi, UHF, VHF, Network RTK). – Experience with high-precision machine guidance and fleet management systems. – Basic understanding of SQL/MySQL server databases. – Strong judgment and attention to detail with a focus on risk management and urgency. – A customer-centric approach. – Advanced project administration and leadership skills. Why Choose Us? At Position Partners, our team comprises individuals with diverse skill sets and expertise, where every idea and contribution receive recognition and appreciation. Irrespective of your role, joining us means having the chance to enact meaningful change, stay at the forefront of technological advancements, collaborate with passionate professionals, and chart a progressive career path. Recognizing the dynamic landscape of technology, we prioritize continuous learning and professional development for all team members. Our commitment to fostering work-life balance includes genuine flexibility, generous parental leave benefits for primary and secondary caregivers, wellness initiatives, and more. Diversity and inclusivity are fundamental values at Position Partners.…

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AtlamGroup

Participant Support Officer - Lismore

Full-time

Lismore, New South Wales

Customer Service

10 months ago

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Admi..

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Lismore. Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. You will be provided with 12 weeks of intensive training to equip you to undertake your new role. About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability. What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems. About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM) Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.

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AtlamGroup

Executive Support Assistant

Full-time

Brisbane, Queensland

Customer Service

10 months ago

About the company: Our client is looking for an experienced Executive Support Assistant to join them for a 3 month period. A great opportunity for a..

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AtlamGroup

Participant Support Officer - Port Macquarie

Full-time

Port Macquarie, New South Wales

Customer Service

10 months ago

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Admi..

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Port Macquarie. Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. You will be provided with 12 weeks of intensive training to equip you to undertake your new role. About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability. What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems. About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM) Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.Applications close Friday 20th October 2023.

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AtlamGroup

Participant Support Officer

Full-time

Dubbo, New South Wales

Customer Service

10 months ago

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Part..

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Participant Support Officer for the office in Dubbo. Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. You will be provided with 12 weeks of intensive training to equip you to undertake your new role. About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability. What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems. About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM) Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resumeApplications close Friday 20th October 2023.

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AtlamGroup

Support Officer Logistics

Full-time

Roseworthy, South Australia

Customer Service

10 months ago

Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that ..

Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.About the roleWe are looking for a Logistics Support Officer to join the growing team on a Permanent, Full-time basis. Ours is a branch that is growing, with big plans for our future! In readying ourselves for this growth, we are developing our team. If you have strong aspirations to succeed in this role right now, then we want to hear from you. Are you the person with passion and personality that’s ready to join us?As an Elders Support Officer Logistics, you will provide logistics and exceptional customer service support to the Branch Rural Products team and Elders customers. Apart from offering a complete delivery service for the Roseworthy branch, you will be a team player, ready to jump in and support branch operations where required. Supported by the Elders network, you will be provided with the tools necessary for you to grow in your career.ResponsibilitiesAs a Support Officer Logistics you will:Ensuring the upkeep and organisation of the warehouse, store, and yard.Handling the picking, packing, and coordination of customer orders for timely delivery.Safely managing the storage, handling, receiving, and dispatching of stock.Contributing to the secure storage of rural products, in accordance with Agsafe accreditation.Assisting with stocktaking and other rural products support activities as required.Performing rural product sales in branch.About youTo succeed at Elders, you will have; Are self-motivated, have strong teamwork skills, and demonstrate a keen attention to detail.Have demonstrated high-quality written and verbal communication and customer service skills, along with basic computer skills. Basic knowledge of general merchandise products (beneficial) and safe storage & handling practices. Possess a Drivers Licence (essential)Possess a Medium Rigid Truck Licence (preferred but not essential)Possess a Forklift Licence (desired)About EldersElders is proud to be the last Australian-listed major agribusiness. The most trusted agribusiness brand in Australia. We’re part of the landscape, part of the local communities, part of Australia’s history and we are entrenched in Australian agriculture.The brand is more than a company, more than a logo - it’s part of Australia. And, with an authentic drive to create a sustainable future for farming and the farmers of Australia, Elders is... for Australian agriculture.We are now looking for the next generation to be part…

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Recruitment 24/7

NDIS Support Coordinator

Full-time

Kenmore Hills, Queensland

Customer Service

10 months ago

Recruitment 24/7 has a vacancy for an 'NDIS Support Coordinator for a client based in Kenmore Hills. This position is Full-Time, Monday to Thursday ..

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Centorrino Technologies

eLearning Support Specialist and LMS Administrator

Full-time

Keilor North, Victoria

Customer Service

10 months ago

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!At Centorrino Technologies, we're not just another tech..

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AtlamGroup

APS3 Participant Support Officer - Warrnambool

Full-time

Warrnambool, Victoria

Customer Service

10 months ago

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strai..

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ***Mandatory: Australian Citizenship required to work within Federal Government*** ****Applications close byCOB Thursday 26th of October 2023.**** Our Federal Government client is seeking to engage an APS3 Participant Support Officer until the end of December 2024 in Warrnambool. It is highly desirable that the successful applicant understand or lived experience in the field of disability. About the Team National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences. About the Role The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Key skills required for role:Ability to work in a teamCommunication skillsCustomer service skillsAbility to manage conflict and difficult/sensitive conversations.Microsoft Suite skills (Excel, Word, Outlook, Teams)Ability to use initiative and work independentlyAbility to learn new systems and processes Desirable skills to have for the role:Experience with the NDIA or in the disability sectorExperience in a Front of House and/or administration based role Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systems. What's on Offer?Position located in WarrnamboolAPS3 $37.36/ph superASAP start date, until end of December 2024Fulltime Standard Hours or work - Monday to Friday – 37.5 hours per week If you are interested in the role and you have the right experience for the position, please apply now following the link below.

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AtlamGroup

Sales Support Merchandise Traineeship (Emerald) Job ID: 30887 Nutrien Ag Solutions

Full-time

Emerald, Queensland

Sales / Marketing

10 months ago

Nutrien Water is a National Leader in the field of water management in Australia and part of Nutrien Ag Solutions. For over 35 years we have been pr..

Nutrien Water is a National Leader in the field of water management in Australia and part of Nutrien Ag Solutions. For over 35 years we have been providing a broad range of markets with innovative and sustainable water management solutions. The industries which benefit from our expertise include agriculture, turf, mining & drilling, water treatment, civil construction, plumbing trades, home improvement and DIY. We are well positioned for growth and currently offer a great opportunity for a Sales Professional to join our Nutrien Water Emerald, QLD team. About the role: Reporting to the Branch Manager you will be exposed to various areas of the business including but not limited to: Retail and trade Sales Answering customer enquires via phone calls, emails and instore Order allocation and picking/packing Stocktakes Invoicing Installing solar set- ups Warehouse/dispatch activities including customer deliveries Undertake a Certificate III in Business About You: To be successful, it is desirable if you can demonstrate: High quality customer service Experience and a passion for sales Ability to work in a team Demonstrate a keen interest in learning and building your expertise Ability to work effectively in a safety-focused environment Exposure to a warehouse/store duty environment (highly regarded) Understand irrigation systems for commercial/agricultural practices (highly regarded) A current Forklift licence (highly desirable). Apply today! If this sounds like the right opportunity for you, click on the APPLY button. This job will remain posted until filled. In accordance with Nutrien Ag Solutions’ policies, you may be required to undergo a pre-employment background and medical. All considered applicants will need to undergo a VEVO/visa check. At this time only candidates with an existing and future right to work in Australia will be considered. While we appreciate all applications we receive, only candidates under consideration will be contacted verbally. All other applicants will be advised of the outcome of their application via email at the conclusion of the recruitment process Please note that unsolicited CVs or profiles will not be accepted, and Nutrien Ag Solutions will not be held liable for any that are sent through. To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights. Career Hub Visit Career Hub to get career advice, complete Skill Assessments and access your free Job Seeker Toolkit. ?? » Find out more MEGT respectfully acknowledges the Traditional Custodians of the various lands and seas. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Click here to view more detail / apply for Sales Support Merchandise Traineeship (Emerald) Job ID: 30887 Nutrien Ag Solutions

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Sindorf Marsh

Technical service consultant - Laundry Systems

Full-time

Acacia Ridge, Queensland

Information Technology

11 months ago

Due to ongoing growth, Andrew Barton Laundry Systems are now looking for a Technical Service Consultant for their QLD Head Office Based at the warehou..

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AtlamGroup

Individual Support Trainee Learn More Apply Now

Full-time

Wagga Wagga, New South Wales

Customer Service

11 months ago

Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn! We are workin..

Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn! We are working with a locally owned and operated business that is on the hunt for a high-quality candidate Trainee to... Job Description Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn! We are working with a locally owned and operated business that is on the hunt for a high-quality candidate Trainee to join the team. Gain hands-on experience alongside fully qualified Support Workers while you earn your Certificate III in Individual Support. This is a NDIS based business that believes in quality outcomes for its clients. They bring together skills, health, fitness, creativity and leisure to create a lifestyle-based service individually tailored to people of all abilities. The main parts of your role will be Assist individuals with personal care tasks, including personal care, dressing, and grooming. Support individuals in maintaining a clean and safe living environment. Provide companionship and engage in social activities with clients. Help individuals with meal preparation and nutritional support. Observe and report any changes in clients' physical or mental conditions to the appropriate personnel. Applicants will ideally meet the following criteria: Genuine passion for working with people and a commitment to making a positive impact in their lives. Excellent communication and interpersonal skills. Empathy, patience and the ability to show compassion and positivity. Ability to work effectively both independently and as part of a team. Strong organisational skills and attention to detail. This is a full-time role working Monday-Friday whilst studying a Certificate III in Individual Support When you work for Squad we make sure all the employment stuff is done right! Right pay, right course, right workplace, right safety equipment, right support and advice! All you have to do is show up and do your best – Squad will do the rest! So, if you are a down to earth, easy-going type of person that wants to work for a business that offers fantastic workplace culture and genuinely cares for their team then.

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AtlamGroup

Technical Service Engineer, Pumps-Cyclones-Valves (Australia – Eastern Region)

Full-time

Brisbane, Queensland

Information Technology

11 months ago

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how ..

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It’s a big responsibility, and we have committed to do it. As a leader in the cement and mining industries, we have taken on the responsibility of developing sustainable solutions. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions cement plant by 2030. Your curiosity know-how and innovative mindset will take us from idea to action. Together, we enable our customers to produce the materials needed for a better future.We are seeking a highly motivated and knowledgeable individual to join our team as a Technical Service Engineer for our Eastern Region, based on the East Coast of Australia.As the key site-based contact for our Customers, the Technical Service Engineer role is critical to provide regular value-adding site visits. You will be responsible for overseeing the product line of KREBS Pumps, Cyclones, Valves, Hose & Rubber (PCV) performance in the field as well as targeting competitor installed base to replace & offering technical solutions with our Teams. This is an excellent opportunity to showcase your expertise in service solutions and drive the success of our products in the region.Job ScopeCustomer focused service support for all Pumps, Cyclones, Valve, Hose & Rubber products in the region - routinely monitoring & offering improved performance solutions to Customers. In-depth knowledge of rebuilds, oversee site installation & routine maintenance of PCV equipment.Targeting competitor installed base, gathering process-data & working with technical teams to offer our products showcasing improved performance, lower total ownership costs, better availability & service support.Technical solutions sales through identifying site issues & troubleshooting - willingness to drive business development and build relationships for repeat business.Maintain site based installation list & monitor performances.Collaborate with the regional sales teams to effectively promote and market our products/services to relevant customers in the region.Work closely with Sales Area Managers, Regional/Global Product Line Management, Capital Sales, and Inside Sales to develop winning proposals.Provide comprehensive training and guidance to customers, sales representatives, and site support.Travel to customer sites and engineering firms to troubleshoot, consult on system design, support start-ups, and ensure proper aftermarket support, including warranty/quality issue resolution.Report won/lost opportunities and customer feedback, including market intelligence, competition activities, and suggestions for product design and improvement based on specific customer pain points.Collaborate to support the successful launch of new products/services in the region.Assist with mining sales opportunities in region.What you bring:Experience in Supporting delivery of technical sales briefings for customer and company representativesExpererience gathering input to customer technical specifications and estimates the costs, resources, time, and technical requirements of modifying, configuring, and installing the product…

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AtlamGroup

RoadTek - Certificate III Business Traineeship – Project Support Trainee

Full-time

Warwick, Queensland

Business Management / Project / Planning

11 months ago

Certificate III Business Traineeship – Project Support Trainee PROGRAMMED is seeking an enthusiastic individual based in Warwick QLD that has a desi..

Certificate III Business Traineeship – Project Support Trainee PROGRAMMED is seeking an enthusiastic individual based in Warwick QLD that has a desire to work in Project Management in the Civil Construction Industry. This position is a fulltime Traineeship working towards obtaining a Certificate III Qualification whilst gaining on the job transferable skills. The Traineeship is within a busy fast paced environment, so if you possess the ‘Can Do’ attitude, have a strong work ethic, demonstrated experience working with computers using Microsoft applications we encourage you to apply. As a trainee, you will join the project administration team within RoadTek and provide support to the office personnel. We are seeking applicants that have a high level of interest in administration, data entry, customer service and good attention to detail. The traineeship is hosted with RoadTek whom provide excellent mentoring, training and encourages teamwork and innovation within their business. RoadTek is a commercial government business within the Department of Transport and Main Roads (TMR) who deliver a diverse range of projects that make up the state's extensive road and bridge network. Duties may include but not limited to: Assist in Project Management Support (Data entry) Customer service which will include answering the phone, greeting visitors and delivery drivers General administration duties which will include filing, archiving, photocopying, collect and send mail, maintaining stationary stock for printers/copiers Using various computer programs, including Excel Spreadsheets and Word Documents An overview, on processes such as travel, expenditure vouchers and balancing corporate card transactions Goods Receipting: (SAP/Purchase Orders, paying invoices) Payroll: (SAP/doing own timesheets and General overview of the SAP Applications) Note: There may be a small about of manual handing when archiving and filing We are seeking applicants to have the following qualities: Excellent Customer service skills both written and oral Demonstrate experience in multi-tasking Work independently or in a team Demonstrated experience working on computers and/or customer service Flexible and willing to adapt to business needs Ability to maintain confidentiality Experience in data entry with attention to detail Experience in Excel, Word, Outlook and data entry desirable OHS White construction card or ability to obtain one prior to position commencing Initiative and motivation is essential in this position Driver’s license and reliable transport desirable Location: The position is in Warwick QLD therefore you will need to reside in Warwick or proximity. Prior to any offer of employment, a pre-employment medical examination ‘Fit for Work’ is required to determine fitness for work (including passing a drug and alcohol screen). Who we are As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to. At Programmed, we are committed to…

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Recruitment 24/7

NDIS Support Coordinator

Full-time

Kenmore Hills, Queensland

Customer Service

11 months ago

Recruitment 24/7 has a vacancy for an 'NDIS Support Coordinator for a client based in Kenmore Hills. This position is Full-Time, Monday to Thursday ..

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Recruitment 24/7

NDIS Support Coordinator

Full-time

Kenmore Hills, Queensland

Customer Service

11 months ago

Recruitment 24/7 has a vacancy for an 'NDIS Support Coordinator for a client based in Kenmore Hills. This position is Full-Time, Monday to Thursday ..

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