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ServiceNow

Staff Tech Support Engineer

Full-time

Sydney

Information Technology

10 months ago

What you get to do in this role:   The Support Engineer is part of a global organization entrusted as a technical resource to guide our cust..

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AtlamGroup

Support Services ManagerArcherfield, QLD

Full-time

Archerfield, Queensland

Customer Service

10 months ago

Position Partners is an innovative force supporting clientele across the mining, construction, and geospatial sectors by harnessing cutting-edge tech..

Position Partners is an innovative force supporting clientele across the mining, construction, and geospatial sectors by harnessing cutting-edge technology from across the globe. Boasting a team of over 350 professionals spread across Australia, Southeast Asia, and New Zealand, we are a thriving business committed to fostering exceptional career opportunities within an unparalleled company culture. About the Role: Position Partners is seeking a Support Services Manager to spearhead and optimize remote support services encompassing Operational Technology (OT). This role entails leading the support team’s development and executing service strategies to ensure our customers derive maximum benefit from OT platforms. Covering QLD, NSW, VIC, TAS, NZ, and South-East Asia, this position works closely with the West Australian team. Utilizing state-of-the-art technology to monitor fleet performance and high-precision machine guidance, the role requires an analytical and problem-solving mindset crucial for troubleshooting issues and aiding customers in achieving their objectives. This is a full-time permanent role based at our Archerfield Office. Key Responsibilities: – Provide effective leadership to the remote support teams facilitating customer support on their OT journeys. – Manage the supply of resources, parts, and equipment for planned and unplanned maintenance. – Coordinate and conduct scheduled meetings with customers. – Oversee communications and relations with the onsite Technical Services team, emphasizing support and preventive maintenance. – Maintain a detailed case management system for all active cases. – Manage all facets of predelivery processes and process RMA’s. – Gather, report, and communicate customer feedback on service, technology, and product delivery. About You: To excel in this role, you should possess: – Previous support experience, ideally supporting field service technicians directly or at a higher level. – Interest in developing a comprehensive business understanding and broad technical knowledge to enhance support provision. – Experience delivering technical training to field service technicians and customers. – Background in spatial science. – Site networking experience (WiFi, UHF, VHF, Network RTK). – Experience with high-precision machine guidance and fleet management systems. – Basic understanding of SQL/MySQL server databases. – Strong judgment and attention to detail with a focus on risk management and urgency. – A customer-centric approach. – Advanced project administration and leadership skills. Why Choose Us? At Position Partners, our team comprises individuals with diverse skill sets and expertise, where every idea and contribution receive recognition and appreciation. Irrespective of your role, joining us means having the chance to enact meaningful change, stay at the forefront of technological advancements, collaborate with passionate professionals, and chart a progressive career path. Recognizing the dynamic landscape of technology, we prioritize continuous learning and professional development for all team members. Our commitment to fostering work-life balance includes genuine flexibility, generous parental leave benefits for primary and secondary caregivers, wellness initiatives, and more. Diversity and inclusivity are fundamental values at Position Partners.…

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AtlamGroup

Participant Support Officer - Lismore

Full-time

Lismore, New South Wales

Customer Service

10 months ago

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Admi..

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Lismore. Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. You will be provided with 12 weeks of intensive training to equip you to undertake your new role. About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability. What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems. About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM) Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.

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AtlamGroup

Executive Support Assistant

Full-time

Brisbane, Queensland

Customer Service

10 months ago

About the company: Our client is looking for an experienced Executive Support Assistant to join them for a 3 month period. A great opportunity for a..

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ICTECHNOLOGY PTY LTD

Level 2 Helpdesk Support Engineer

Full-time

Chullora, New South Wales

Customer Service

10 months ago

ICTechnology is an MSP (Managed Service Provider), specialising in network management, technical support, security, digital marketing, and most import..

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AtlamGroup

Participant Support Officer - Port Macquarie

Full-time

Port Macquarie, New South Wales

Customer Service

10 months ago

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Admi..

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Administrative Support for the office in Port Macquarie. Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. You will be provided with 12 weeks of intensive training to equip you to undertake your new role. About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability. What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems. About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM) Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resume.Applications close Friday 20th October 2023.

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AtlamGroup

Participant Support Officer

Full-time

Dubbo, New South Wales

Customer Service

10 months ago

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Part..

Chandler Macleod recruitment agency are working with the National Disability Insurance Agency, who are a Federal Government Agency, to find a new Participant Support Officer for the office in Dubbo. Important information about your new roleFull time hours (37.5 hours/week)Hourly rate - $37.36This is an Australian Public Service Level 3 (APS3) Role12 month assignment with the possibility of extension About your new role The role is titled a “Participant Support Officer”. It is a team membership position and is responsible for setting priorities and managing workflow. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position will have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. You will be provided with 12 weeks of intensive training to equip you to undertake your new role. About your new company The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability. What you will do in your new roleProvide counter/reception support for the local office including participant enquiries in the self-help kiosks and online supportManaging the team shared email inbox, appointments and telephone enquiriesCoordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participantsUndertaking research and investigation activities and preparing associated reports and correspondenceSupporting planning teams by actioning planning tasks that do not require delegationUndertaking a range of data entry activities and ensuring follow up is completedReceiving and recording complaints and other feedback in the Agency Business systems. About youEnjoy dealing with clients face to face Experience in dealing with challenging conversations and behaviours.Ability to provide empathic serviceExperience in Microsoft Office computer based workAbility to use Client Records Management Systems (CRM) Mandatory Requirements:Working with Children and Vulnerable People CheckNDIS Worker Screening Check (WSC)National Police CheckPre-employment checks Please call Caitlin Lummis at Chandler Macleod on 02 6762 9000 for a copy of the Position Description and for further information. Or hit Apply Now to submit your resumeApplications close Friday 20th October 2023.

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AtlamGroup

Expression of Interest – Referendum Support Roles - Asquith

Full-time

Asquith, New South Wales

Information Technology

10 months ago

As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in peop..

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NBCUniversal

TechEx Technical Lead, ANZ

Full-time

Sydney

Information Technology

10 months ago

The TechEx team forms part of the IT Workplace Operations Team and the role will require a high-level customer focus, technical flexibility and agilit..

The TechEx team forms part of the IT Workplace Operations Team and the role will require a high-level customer focus, technical flexibility and agility. The role also requires flexibility around operational hours as well as supporting multiple locations in Southeast Asia and ANZ.

Provide 1st & 2nd line desk side support services to NBCUniversal International on all supported technologies including Windows & Mac hardware and various mobile technologies.
Identify and deliver Service Improvements aligned to the company’s goals by prioritizing technology initiatives and supporting the evaluation, deployment, and management of current and future technologies.
Good understanding of mobile technologies such as iPhone/iPad, Blackberry, Android & Windows Mobile running various OS levels.
Provide support to the infrastructure teams, where necessary, for remote hands and eyes to assist in the resolution of technical faults.
Work closely with all IT groups to resolve incidents / requests and ensure impact to customers is kept to a minimum.
Ensure adherence to all NBCU international policies, processes and procedures as well as support continual service improvement activity where appropriate.
Assist with product evaluation and the introduction of new technologies into operational support.

KEY RESPONSIBILITIES

Customer skills are equally as important as technical skills, combining both to ensure delivery of a world-class service. Effectively manage Incidents and Requests, ensuring customers are kept informed of progress and escalating where necessary.

Main Areas of Activity

Effectively resolve Workplace Technology Service Incidents and Requests keeping the customer always updated on progress and within SLAs guidelines.
Follow request management process and governance.
Take ownership of documentation regarding support issues and requests and ensure that this is accurate and maintained.
Ensure all relevant security & management tools are operational and exceptions are managed.
Meet all IT Asset Management process requirements in accordance with NBCU policy.
General maintenance of all IT equipment including PC’s, Macs, Mobile Devices, Printers, Photocopiers, VOIP telephones and other hardware and software as required.
Collaborate with International, US and local IT teams and Core NBCU business units as required.

Other Responsibilities

Ensure all relevant IT equipment is encrypted in alignment with NBCU Policy.
Undertake deployment refresh of IT equipment in alignment with the Asset Management NBCU International Policy.
Ensure seamless data transferred between devices.
Ensuring that any operational risks are reported and remediated in line with the agreed action plans.
Manage IT Consumables in accordance with the corporate guidelines.
Regular site visits to satellite offices to provide proactive IT support.

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Recruitment 24/7

NDIS Support Coordinator

Full-time

Kenmore Hills, Queensland

Customer Service

10 months ago

Recruitment 24/7 has a vacancy for an 'NDIS Support Coordinator for a client based in Kenmore Hills. This position is Full-Time, Monday to Thursday ..

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AtlamGroup

Operational Support Officer

Full-time

Kilburn, South Australia

Customer Service

10 months ago

This is a full-time permanent position. Connecting people to deliver services to our community. At the City of PAE, we work Better Together to deliver..

This is a full-time permanent position. Connecting people to deliver services to our community. At the City of PAE, we work Better Together to deliver meaningful outcomes, we Grow & Improve our work every day, to ensure we Make a Difference for our community. Our organisational values underpin our constructive culture. We are supportive, we take on challenges, seize opportunities, build great relationships and we are proud of what we deliver for our community. We are connected! The City of PAE is committed to ensuring our employees represent the diversity of the community we serve. Diversity at the City of PAE means a workplace where individuals are recognised, respected, and engaged in ways that develop and harness everyone’s strengths. We provide excellent working conditions with job security, flexible working arrangements and support for professional development. This role provides a great opportunity for a talented and team-focused individual to take on a diverse role in a highly successful team. Are you an early starter, can you multi-task, Are you tired of blending into the crowd and have a passion for fashion that screams 'safety first'? If so, look no further, join our team as an operational superstar and rock high-vis clothing like never before! Key responsibilities of the position include: Undertakes a range of operational and administrative functions that enables the safe delivery of maintenance & projects in alignment with legislative compliance Responsible for ensuring safety products, equipment and essential stock are readily available for the delivery of all work programs Daily maintenance of an Inventory Control Data Base Warehouse Maintenance Conduct yearly and cyclic stocktake Provide waste management services for all depots The successful applicant will have: Experience in a Stores / Warehouse environment is essential Experience with stocktake and stock-level reconciliations is desirable Current Fork Lift license or the ability to obtain one is essential Current Front End Loader licence or ability to obtain one is essential More information can be found in the Position Description located below. This is a Level 3 position which has a current salary range of $83,342 - $89,629 (plus Super). Confidential enquiries can be directed to Sue Barry, Senior Operational Support Officer on 8405 6639. To apply, simply complete the application process by clicking the ‘Apply’ button and attach your cover letter and resume. Applications close 5pm on Sunday 21 January. The City of PAE values diversity and inclusion and we encourage Aboriginal & Torres Strait Islander peoples, women, people living with disability, young people, LGBTIQ people and people from culturally and linguistically diverse backgrounds to apply. We are committed to providing an accessible and inclusive workplace. We welcome a discussion around any workplace adjustments you may require. #bettertogether #growandimprove #makeadifference Benefits of Working at PAE Position Description -…

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AtlamGroup

Production Support Admin - Minto Frame and Truss

Full-time

Minto, New South Wales

Manufacturing / Production

10 months ago

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle product..

At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.In the Bunnings Frame & Truss centres, we continue our long history of servicing the needs of Australian trades. Our product ranges from electrical, plumbing, landscaping and building jobs, sourced and supplied sustainability from different parts of the world. This creates great opportunities for you to build your career with us.Bunnings Frame and Truss continues to grow across Australia and with this brings new opportunities to join our close-knit family. Our newly established Frame and Truss Manufacturing plant in Minto (NSW) is now in phase two and looking for a Production Admin Support Officer.About the role:We have an exciting opportunity as a as a Production Admin Support Officer. Based at our BRAND NEW Minto Frame and Truss site, you will perform general office duties and support the Manufacturing Operations team both locally and regionally whilst maintaining and promoting a safe work environment.Expectations include the iteration and optimisation of administration processes to support lowest quartile cost manufacturing whilst exceeding customers’ expectations.What's involved:Play an active role in assisting to resolve health and safety issues and accurately report hazards and other health and safety matters to their leadership teamReviewing outstanding orders against supplier outstanding order reports and closing off completed ordersAnalyse systems and processes to improve cost/service efficiencies within the department.Liase between customer experience, technical and production/despatch departments.Ensure all customers receive a high-quality experience by maintaining a high standard and professional phone manner when communicating with customers and internal stakeholders.Greet and announce all visitors to the site, providing appropriate assistance.Perform general office duties and basic requests for immediate supervisors.Who we’re looking for:Attention to detailDemonstrated ability to deliver performance while maintaining a strong focus on safety and cultureStrong decision-making capabilitiesInspire and encourage team members to deliver Best ServiceExcellent telephone mannerStrong interpersonal skills along with the ability to communicate with various stakeholders across the businessOpen to new and work within a continuously improving environmentWhat you will get from us:Training, Development, and opportunity of career growthDiscounts in Bunnings and partnering RetailersYearly Health Checks, Mental Health Support, Flu Vaccine and other Health incentivesWork-Boots Re-ImbursementFinancial advice, Share Plan options, Travel and Car Rental DiscountsYou’ll be part of a workplace where you’ll feel like you belong. There’s so much on offer when…

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AtlamGroup

APS3 Participant Support Officer - Warrnambool

Full-time

Warrnambool, Victoria

Customer Service

10 months ago

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strai..

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, people living with disability, and culturally and linguistic diverse candidates are always encouraged to apply. ***Mandatory: Australian Citizenship required to work within Federal Government*** ****Applications close byCOB Thursday 26th of October 2023.**** Our Federal Government client is seeking to engage an APS3 Participant Support Officer until the end of December 2024 in Warrnambool. It is highly desirable that the successful applicant understand or lived experience in the field of disability. About the Team National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the NDIS, ensuring accessible, nationally-consistent participant experiences. About the Role The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior NDIA positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders. Key skills required for role:Ability to work in a teamCommunication skillsCustomer service skillsAbility to manage conflict and difficult/sensitive conversations.Microsoft Suite skills (Excel, Word, Outlook, Teams)Ability to use initiative and work independentlyAbility to learn new systems and processes Desirable skills to have for the role:Experience with the NDIA or in the disability sectorExperience in a Front of House and/or administration based role Responsibilities may include but are not limited to: Managing and resolving participant matters by actioning planning tasks as per the NDIS Act.Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and NDIA online support.Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.Managing the team shared email inbox, appointments and telephone enquiries.Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.Undertaking research and investigation activities and preparing associated reports and correspondence.Undertaking a range of data entry activities and ensuring follow up is completed.Receiving and recording complaints and other feedback in the NDIA Business systems. What's on Offer?Position located in WarrnamboolAPS3 $37.36/ph superASAP start date, until end of December 2024Fulltime Standard Hours or work - Monday to Friday – 37.5 hours per week If you are interested in the role and you have the right experience for the position, please apply now following the link below.

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AtlamGroup

Sales Support Merchandise Traineeship (Emerald) Job ID: 30887 Nutrien Ag Solutions

Full-time

Emerald, Queensland

Sales / Marketing

10 months ago

Nutrien Water is a National Leader in the field of water management in Australia and part of Nutrien Ag Solutions. For over 35 years we have been pr..

Nutrien Water is a National Leader in the field of water management in Australia and part of Nutrien Ag Solutions. For over 35 years we have been providing a broad range of markets with innovative and sustainable water management solutions. The industries which benefit from our expertise include agriculture, turf, mining & drilling, water treatment, civil construction, plumbing trades, home improvement and DIY. We are well positioned for growth and currently offer a great opportunity for a Sales Professional to join our Nutrien Water Emerald, QLD team. About the role: Reporting to the Branch Manager you will be exposed to various areas of the business including but not limited to: Retail and trade Sales Answering customer enquires via phone calls, emails and instore Order allocation and picking/packing Stocktakes Invoicing Installing solar set- ups Warehouse/dispatch activities including customer deliveries Undertake a Certificate III in Business About You: To be successful, it is desirable if you can demonstrate: High quality customer service Experience and a passion for sales Ability to work in a team Demonstrate a keen interest in learning and building your expertise Ability to work effectively in a safety-focused environment Exposure to a warehouse/store duty environment (highly regarded) Understand irrigation systems for commercial/agricultural practices (highly regarded) A current Forklift licence (highly desirable). Apply today! If this sounds like the right opportunity for you, click on the APPLY button. This job will remain posted until filled. In accordance with Nutrien Ag Solutions’ policies, you may be required to undergo a pre-employment background and medical. All considered applicants will need to undergo a VEVO/visa check. At this time only candidates with an existing and future right to work in Australia will be considered. While we appreciate all applications we receive, only candidates under consideration will be contacted verbally. All other applicants will be advised of the outcome of their application via email at the conclusion of the recruitment process Please note that unsolicited CVs or profiles will not be accepted, and Nutrien Ag Solutions will not be held liable for any that are sent through. To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights. Career Hub Visit Career Hub to get career advice, complete Skill Assessments and access your free Job Seeker Toolkit. ?? » Find out more MEGT respectfully acknowledges the Traditional Custodians of the various lands and seas. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Click here to view more detail / apply for Sales Support Merchandise Traineeship (Emerald) Job ID: 30887 Nutrien Ag Solutions

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Sindorf Marsh

Technical service consultant - Laundry Systems

Full-time

Acacia Ridge, Queensland

Information Technology

10 months ago

Due to ongoing growth, Andrew Barton Laundry Systems are now looking for a Technical Service Consultant for their QLD Head Office Based at the warehou..

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AtlamGroup

Individual Support Trainee Learn More Apply Now

Full-time

Wagga Wagga, New South Wales

Customer Service

10 months ago

Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn! We are workin..

Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn! We are working with a locally owned and operated business that is on the hunt for a high-quality candidate Trainee to... Job Description Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn! We are working with a locally owned and operated business that is on the hunt for a high-quality candidate Trainee to join the team. Gain hands-on experience alongside fully qualified Support Workers while you earn your Certificate III in Individual Support. This is a NDIS based business that believes in quality outcomes for its clients. They bring together skills, health, fitness, creativity and leisure to create a lifestyle-based service individually tailored to people of all abilities. The main parts of your role will be Assist individuals with personal care tasks, including personal care, dressing, and grooming. Support individuals in maintaining a clean and safe living environment. Provide companionship and engage in social activities with clients. Help individuals with meal preparation and nutritional support. Observe and report any changes in clients' physical or mental conditions to the appropriate personnel. Applicants will ideally meet the following criteria: Genuine passion for working with people and a commitment to making a positive impact in their lives. Excellent communication and interpersonal skills. Empathy, patience and the ability to show compassion and positivity. Ability to work effectively both independently and as part of a team. Strong organisational skills and attention to detail. This is a full-time role working Monday-Friday whilst studying a Certificate III in Individual Support When you work for Squad we make sure all the employment stuff is done right! Right pay, right course, right workplace, right safety equipment, right support and advice! All you have to do is show up and do your best – Squad will do the rest! So, if you are a down to earth, easy-going type of person that wants to work for a business that offers fantastic workplace culture and genuinely cares for their team then.

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AtlamGroup

Technical Service Engineer, Pumps-Cyclones-Valves (Australia – Eastern Region)

Full-time

Brisbane, Queensland

Information Technology

11 months ago

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how ..

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It’s a big responsibility, and we have committed to do it. As a leader in the cement and mining industries, we have taken on the responsibility of developing sustainable solutions. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions cement plant by 2030. Your curiosity know-how and innovative mindset will take us from idea to action. Together, we enable our customers to produce the materials needed for a better future.We are seeking a highly motivated and knowledgeable individual to join our team as a Technical Service Engineer for our Eastern Region, based on the East Coast of Australia.As the key site-based contact for our Customers, the Technical Service Engineer role is critical to provide regular value-adding site visits. You will be responsible for overseeing the product line of KREBS Pumps, Cyclones, Valves, Hose & Rubber (PCV) performance in the field as well as targeting competitor installed base to replace & offering technical solutions with our Teams. This is an excellent opportunity to showcase your expertise in service solutions and drive the success of our products in the region.Job ScopeCustomer focused service support for all Pumps, Cyclones, Valve, Hose & Rubber products in the region - routinely monitoring & offering improved performance solutions to Customers. In-depth knowledge of rebuilds, oversee site installation & routine maintenance of PCV equipment.Targeting competitor installed base, gathering process-data & working with technical teams to offer our products showcasing improved performance, lower total ownership costs, better availability & service support.Technical solutions sales through identifying site issues & troubleshooting - willingness to drive business development and build relationships for repeat business.Maintain site based installation list & monitor performances.Collaborate with the regional sales teams to effectively promote and market our products/services to relevant customers in the region.Work closely with Sales Area Managers, Regional/Global Product Line Management, Capital Sales, and Inside Sales to develop winning proposals.Provide comprehensive training and guidance to customers, sales representatives, and site support.Travel to customer sites and engineering firms to troubleshoot, consult on system design, support start-ups, and ensure proper aftermarket support, including warranty/quality issue resolution.Report won/lost opportunities and customer feedback, including market intelligence, competition activities, and suggestions for product design and improvement based on specific customer pain points.Collaborate to support the successful launch of new products/services in the region.Assist with mining sales opportunities in region.What you bring:Experience in Supporting delivery of technical sales briefings for customer and company representativesExpererience gathering input to customer technical specifications and estimates the costs, resources, time, and technical requirements of modifying, configuring, and installing the product…

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Recruitment 24/7

NDIS Support Coordinator

Full-time

Kenmore Hills, Queensland

Customer Service

11 months ago

Recruitment 24/7 has a vacancy for an 'NDIS Support Coordinator for a client based in Kenmore Hills. This position is Full-Time, Monday to Thursday ..

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NETYOURJOB AUSTRALIA PTY LTD

Accountant (Technical Accountant)

Full-time

Sydney, New South Wales

Others

11 months ago

Vacancy Listing Dates 21/12/2023 to 18/01/2024Please Quote Reference Number 94468- Immediate start available- Competitive remuneration package availab..

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GoTech Solutions Pty Ltd

IT/Technical Consultant

Full-time

Sydney, New South Wales

Others

11 months ago

Duties and Responsibilities: Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage and wo..

Duties and Responsibilities:

Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle
Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
Prepare and install solutions by determining and designing system specifications, standards and programming
Improve operations by conducting systems analysis; recommending changes in policies and procedures
Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Protect operations by keeping information confidential
Provide information by collecting, analyzing and summarizing development and service issues
Accomplish engineering and organization mission by completing related results as needed
Support and develop software engineer/ programmer by providing advice, coaching and educational opportunities
Work collaboratively with others to achieve goals

Experience and Qualifications:

Bachelor's degree in appropriate field of study
5+ years of experience as a software engineer/ programmer
Fluent with functional, imperative and object-oriented languages; knowledge of Java, Scala, or Clojure, or JavaScript would be especially useful
Either strong OOP or Functional Programing and modeling skills
4+ years professional experience in professional web development
Fluent in JavaScript and PHP
Experience coding, testing and documenting Drupal themes – including all front end functionality and templates – and modules – using contributed modules and developing custom modules as needed

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GoTech Solutions Pty Ltd

Application Support Analyst

Full-time

Sydney, New South Wales

Information Technology

11 months ago

Key Responsibilities:Actively update, maintain, and monitor all aspects of application to provide uninterrupted support.Good working knowledge in RP2...

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Recruitment 24/7

NDIS Support Coordinator

Full-time

Kenmore Hills, Queensland

Customer Service

11 months ago

Recruitment 24/7 has a vacancy for an 'NDIS Support Coordinator for a client based in Kenmore Hills. This position is Full-Time, Monday to Thursday ..

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SocialbleTech

Salesforce Technical Lead

Full-time

Macquarie Park, New South Wales

Information Technology

11 months ago

Goodman Fielder As a Salesforce Technical Lead you will provide technical expertise and solutions for the business requirements with a focus on the ..

Goodman Fielder As a Salesforce Technical Lead you will provide technical expertise and solutions for the business requirements with a focus on the forward view of system capability tying in with business vision for CRM applications. This role is responsible for the day-to-day support and implementation to the CRM Strategy and Roadmap. You will lead a small team of developers and functional specialists in delivering the scheduled workload. This will support requirements gathering, basic configuration, user testing, documenting and gating of all solution designs to help ensure the delivery of robust and scalable solutions across the Wilmar ANZ CRM platform. Benefits With operations sites spanning across Australia, working as part of a highly driven team at Goodman Fielder, you can expect the opportunity to build your own home-grown career across functions, locations and brands. This role will challenge and develop you professionally and personally. Task & Responsibilities Support and contribute to the CRM Strategy and Roadmap and ensure continuous alignment with key business requirements and prioritization Initiation of discussions across business units to inform robust collaboration of ideas and solutions Build strong networks internally and externally that provide Wilmar ANZ with valid benchmarks for our CRM approach and tools Work closely with-IT Strategy and Architecture, Business Partners, Business CRM teams Qualification & Experience Minimum 10 years’ experience in Salesforce Proven development and architecture background in Salesforce Proven experience in working closely with other IT systems- ERP, Middleware Proven experience with working with wider development team Ability to achieve successful outcomes through collaborative and co-operative means Previous team lead experience Excellent communication skill verbal and in writing Sound Presentation Skills Facilitation Skills and Training program management Ability to engage, motivate and influence colleagues with clear communication Confident to lead discussions at all levels Able to present strong commercial and strategy led decision solution proposals and utilise positive influencing skills to reach decisions About Company At Goodman Fielder our purpose is to make everyday food better for everyone. We own a host of iconic brands that generations of Australians have grown up with and put in their supermarket trolleys every week.

At Goodman Fielder we aspire to be the leading integrated food business in the Region. We are a team that believes that anything is possible. A team that understands our business and focuses on the right things that make the biggest difference and one that considers our end-to-end value chain when making decisions to optimize our business. We drive change as an opportunity for us to innovate and transform our business and to achieve beyond what we think is possible. Salary: $90000-200000 Job Publish: 15-12-2023 Job Expire: 14-01-2024 Please click to View more detail / apply .

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ServiceNow

Customer Support Representative

Full-time

Sydney

Customer Service

11 months ago

What you get to do in this role: Logging calls and incidents on the IT Service Desk and maintaining details of software / hardware problems detected...

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AtlamGroup

ICT Service & Support Officer

Full-time

Brisbane, Queensland

Customer Service

11 months ago

???? Exciting Opportunity in ICT Service & Support! ???? Position: ICT Service & Support Officer (6-month Secondment Backfill) Location: Tarong Power ..

???? Exciting Opportunity in ICT Service & Support! ???? Position: ICT Service & Support Officer (6-month Secondment Backfill) Location: Tarong Power Station (Nanango, QLD) or Brisbane (Corporate Office) Join our client, a major player in the utilities sector, and contribute to the success of their ICT team. We are currently seeking a highly skilled and motivated ICT Service & Support Officer for a critical 6-month opportunity to ensure a seamless transition for our Service Desk Team and the business. Position Purpose: As an integral part of our client's ICT team, you will provide first and second-line support, ensuring a high degree of availability, quality, and responsiveness. Responsibilities include incident and service request resolution, knowledge base updates, and effective communication with stakeholders. You'll also play a key role in supporting project delivery and may be required to travel to various sites. Qualifications: Certificate IV/Diploma in IT (General/Networking/Support) ITIL Foundation Certificate (desirable) Industry certifications beneficial Experience and Knowledge: Minimum two years in Support/Desktop administration Excellent interpersonal and communication skills Advanced analytical and problem-solving abilities Project team experience with on-time and on-budget delivery In-depth knowledge of various technologies and processes Required Technical Expertise: Desktops & Laptops Mobile phones & Tablets Printers (multi-function & tag) Microsoft Systems Centre Configuration Manager Microsoft Office, Windows desktop operating systems Citrix published applications & receiver management Android OS, Apple iOS Desirable Technical Expertise: Microsoft Windows Server, Active Directory, DNS, DHCP & Group Policy Switching, routing, and wireless network deployments Security systems & swipe points (WinDSX) CCTV Systems (Milestone) Citrix XenApp & XenDesktop farms & remote access systems Telephony systems (Cisco IP phones & Call manager) Facilities management of Air-conditioning, UPS, and power management Responsibilities and Outcomes: Provide first and second-level IT support Application of best-practice ITIL processes Manage workload queue and escalate work tickets as needed Identify incident trends and escalate to Problem Coordinator Creation and maintenance of technical documentation and user guides Support 3rd parties using our systems, including remote access Supervise work on IT systems following relevant safety protocols Maintain asset register for IT desktop equipment & mobile phones Manage user accounts and apply file system permissions in Active Directory Participate in minor works or projects following our client's ICT Project Management Methodology Accurately account for project work versus business-as-usual work in the timesheeting system Produce quality documentation and reports as required Occasional travel to other sites may be required Participate in an after-hours on-call roster Any other tasks as assigned by the Information Resources and Service Desk Manager Don't miss this opportunity to be part of a dynamic team at the forefront of the utilities sector. Apply now to contribute to the success of our client! Please apply by upload your current resume in Microsoft Word format only (.doc or…

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