About Us

The Ghan is one of Australia’s iconic train journeys, travelling through the heart of the Australian outback from Adelaide to Darwin. The Ghan stops twice per week in Darwin during our peak period, as such we have a team of people at the Darwin terminal ready to service the train when it arrives in our spirited outback town.

About the Role

Based at Darwin Terminal, the Service Operator Team Leader is responsible for ensuring the cleanliness of guest cabins, lounge and restaurant carriages on-train and public areas off-train. The role will provide support to the Service Operations team through coaching and training initiatives and work in partnership with the Terminal Manager. This is a guest facing role.

The key responsibilities include:

• Conduct daily briefings with the staff to keep them abreast of day-to-day requirements such as train turn-arounds, deep cleaning and areas requiring special attention
• Supervise the work environment as the teamwork in line with the desired instruction and systems that are in place
• Prepare cleaning schedules for the return of all carriage cabins, lounge and restaurant carriages from rolling stock operations, ensuring the team operating rhythm is planned and organised
• Monitor the quality of linen and record and report any identified issues for supplier resolution
• Report maintenance faults, damage to furniture and fittings in all areas of the train carriages and the terminal
• Experience with computers and reporting is also required.

What do we offer?

General discounts on Journey Beyond travel and experiences 

Study Assistance Policy 

Employee Referral Policy 

Private Health discounts 

Discounts on Journey Beyond merchandise 

About You

You will have proven experience leading a small team in Housekeeping/Logistics or similar, with strong communication and organisational skills.

Apply today!

Help create a home away from home     

Are you a hospitality all-rounder and a great communicator with a passion for people and service? 

Looking to start a rewarding career in the Mining sector? Sodexo has an exciting opportunities for cleaners and Housekeepers.  This is the perfect opportunity to build your remote site experience with the opportunity to rotate through various duties.

As part of our Service Attendant remote site teams, you will contribute to the day-to-day operations of a mine site by providing excellent customer service to improve the quality of life of guests at their home away from home.

Who are we looking for?  

The is a full-time role based at ERA Village in Jabiru NT consists of 14 days on, 7 days off, 9.5 hours accommodation and meals provided whilst on site, all candidates must either live local or you can BIBO from Darwin.

You will be working in our housekeeping/domestic cleaning team however you may be asked to work in other areas including but not limited to mine site cleaning, kitchen hand, and dining room attendants. Your duties will involve detailed cleaning, dusting, sweeping, mopping, and cleaning of rooms, ensuites, kitchens and toilet blocks. You will conduct all duties using appropriate cleaning methods, following cleaning policies and procedures and be able to complete them with in allocated timeframes. Previous experience in remote site work is not essential, if you have a passion for customer service and a great attitude, we would love to hear from you!

To be successful, you’ll need:   

·         Able to undergo a pre-employment medical, including drug & alcohol testing and police check  

·         Flexibility and willingness to work a variety of shifts and rosters.

·         Previous experience in the hospitality or industrial cleaning industry in one of the above-mentioned areas preferable in a remote environment, resort or mining camp

·         Strong safety awareness and exposure/understanding of handling and storing chemicals

·         A great attitude – enjoy going to work each swing!

·         A strong commitment to high standards of customer service and integrity

·         Current Driver's Licences is essential

 Why choose Sodexo?  

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.  

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.    

 At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.  

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!   

How to apply?  

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.   

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.  

What are you waiting for? Submit your application today and become part of the Sodexo family!  

About us

Darwin Harbour Cruises operates the three-tier catamaran Charles Darwin, boasting a Sun Deck that’s perfect for watching the spectacular setting sun or enjoying the fresh sea breeze. We pride ourselves in showing our guests what true Territory hospitality is all about!

Darwin Harbour Cruises is part of Journey Beyond, a national tourism business focused on bringing Australia’s unique and iconic experiences to life.

About the role

We are seeking an MED 2 or MED 3-qualified Engineer with aspirations to become a Vessel Master, to join us in a permanent position. Initially joining in a part-time capacity, we will support this individual to complete their Master <24m qualification throughout the 2024 year, to set you up for a full-time, permanent Vessel Master position with Darwin Harbour Cruises.

During our season which runs from February to December, this role will be based at Stokes Hill Wharf on a rotating roster. During the off-season, this role can enjoy time off or be considered to gain further experience at one of our other Journey Beyond businesses across Australia.

Reporting to the Vessel Master, this position assists in the maintenance and upkeep of the Charles Darwin vessel, including:

• Performing routine vessel maintenance and repairs to ensure continuous and reliable operation
• Conducting inspections, troubleshooting issues, and diagnosing any problems that may arise in vessel mechanical, electrical, and hydraulic systems
• Assisting in major repairs and overhauls, collaborating with contractors and suppliers as necessary
• Playing an active role in implementing preventative maintenance programs to maximise vessel performance and minimise downtime
• Maintaining accurate records of maintenance activities through a digital asset management system, including logs, reports and documentation of all work performed
• Ensuring compliance with relevant regulations, standards and procedures governing marine maintenance and safety, in addition to adherence with Company SOPs and operational procedures
• Working as part of a team, the Engineer also supports with hospitality duties to support the front of house team where required.

About you

The ideal candidate will have an eye for detail and take pride in your work. You are a team player, while also able to work autonomously using your initiative and demonstrated problem solving skills. You will have a proactive and solutions focused approach with a ‘can-do’ attitude to achieve the best outcome for business operations.

To be successful in this role you will have:

• An AMSA-issued MED 3 minimum (MED 2 advantageous)
• Experience as a Marine Engineer preferably in the marine tourism industry
• A valid First Aid & CPR certificate, or willingness to obtain
• A valid RSA certificate, or willingness to obtain

What We Offer

Aside from an attractive salary, your Master qualification paid for and days off for study, you'll also enjoy:

• Generous 75% discount on Journey Beyond travel and experiences
• Opportunities to grow your experience across our other 13 brands nationally
• Generous discounts with key suppliers such as Qantas Club & Appelles products
• Exclusive private health partnership with Medibank
• Access to leading Employee Assistance Program (EAP) providers

To apply, please submit your Resume along with a Cover Letter telling us a little bit more about you.

Applications close 5:00pm Monday 19 February, however applications will be reviewed and progressed as they are received - so don't wait, apply now!

Are you ready to get your hands dirty and join our team of problem solvers?   

If you’re the go-to person, with the know-how to keep facilities running like clockwork, we have an opportunity for Utility - Grounds /Handy Person for the Village and Facilities Management Services at ERA Jabiru Township. This is a full-time, 2 weeks in and one week off roster working 9.5hours per shift.  

Who are we looking for?   

Reporting to the Maintenance Manager, your main responsibilities will be to deliver various Utility and Grounds services as part of a team. You must also be willing to provide a broad range of assistance to other services provided by Sodexo.  You will be required to attend to the maintenance of grounds areas, unloading and loading equipment, and general manual labour etc.

The role is based in the town and external ranger mine facilities eg FIFO camp, housing, Mess etc. You will be required to learn and abide by the ERA (Rio Tinto) safety procedures - this is good stepping stone for those looking to enter the mining industry.    

To be successful in this role you will have:

• Previous grounds and general maintenance experience in a remote site, mine camp, school, or large grounds area
• Able to follow instructions and ensure effective time management in the contractual service deliver
• Previous experience working with power tools, ride on mowers, chemical handling
• Previous experience working with safe usage of related chemicals, fertilisers, poisons and pesticides, as well as strong safety awareness and safe work ethic
• Able to build and maintain relationships with stakeholders
• Current Open Driver License

Why choose Sodexo?     

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our hospitality all-rounders play a key role in keeping our sites functioning and well-maintained for village residents' safety, comfort, and well-being. We are committed to providing opportunities for service attendants who are as passionate about excellent service as we are.

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many training, upskilling and development opportunities and an outstanding benefits and recognition program!    

How to apply?     

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.     

What are you waiting for? Submit your application today and become part of the Sodexo family!   

Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Darwin on a Permanent full-time basis.

This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and make outgoing calls to customers to promote our products and services.

Core responsibilities in the role include:

• Keeping the customer at the centre of your thinking by taking responsibility and ownership for customer satisfaction, loyalty and responding to customer queries related to their bookings in an effective manner.
• Proactively making outbound calls to our existing customers to promote our products and services
• Demonstrate experience in customer service, including the ability to display empathy and active listening skills. Provide a high level of customer service and act as the first point of contact for customer enquiries via phone and email.
• A high degree of attention to detail and accuracy while scheduling appointments for residential customers
• Converting incoming enquiries into sales opportunities using excellent verbal and written communication skills, including interpersonal skills
• Ability to work to deadlines, KPI's and meet sales targets while working as a team and independently.
• Ability to multi-task and attend to ad-hoc jobs as and when they arise
• Documentation of all relevant information on the CRM to provide clear instruction for field technicians.
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

The ideal candidate will possess:

• Experience working in call centre or internal sales environments (essential)
• Demonstrated experience in phone sales and converting enquiries into sales
• Capable of working with multiple web-based data-bases and email programs. Experience in Microsoft suite is desirable.
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multitasking.
• Proven problem-solving skills.
• Ability to work in a team environment to support fellow colleagues.
• Professional, reliable and punctual.
• Accurately enter data into systems.

What is on offer:

• Competitive salary, plus generous bonus/commissions structure to reward individual and team performance.
• A friendly, supportive environment where you can enjoy going to work each day.
• Access to staff benefits and discount program with major retailers and stores.
• Comprehensive training via company’s in-house programs.
• Access to ample on-site car parking.

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

If you’re the superstar we’re looking for, and you’re looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Employee Testimonials -

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.” 

Phillip Winkle