JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About the Role

The HSW Manager is responsible for driving the proactive implementation and continual improvement of Health, Safety and Wellbeing (HSW) culture, strategy, plan and performance across a region.

Striving to advance Team Global Express’s (TGE) business strategy through enabling a unified culture of safety, people, customer focus and operational excellence the role is responsible for providing practical HSW advice and support to our people and delivering initiatives that continually improve our HSW culture and performance in line with our ‘Genuine Care Culture’ strategic priority.

What you’ll do

• Manage and enhance HSW management system through governance activities, data analysis, and research.
• Provide technical input for HSW planning, risk management, and management reviews.
• Collaborate with management and employees to develop, monitor, and review the Business Health, Safety, and Wellbeing Management System and HSW Plan.
• Lead investigations of workplace incidents, near misses, and injuries, implementing preventive actions.
• Develop and document safe work procedures in consultation with management and employees.
• Communicate Health and Safety responsibilities and ensure effective training for required competencies.
• Identify and control hazards, including hazardous substances, dangerous goods, and plant, in line with legislative requirements.
• Conduct Health and Safety audits, arrange third-party audits, and communicate results, while maintaining and sharing statistical data within the organization.

What you’ll bring

An open mindset to continuously develop and strive for a career at Global Express along with a can-do attitude will set you apart.

• Previous experience working in a high risk and or transport/logistics environment.
• Minimum Tertiary qualifications (Diploma in Work, Health and Safety) or higher.
• 5 years’ experience in a HSW leadership role
• Prior experience participating in internal audits and reporting outcomes
• ICAM Investigation Training (or equivalent investigation methodology)
• Experience in relationship management of both internal clients and external stakeholders
• Excellent working knowledge and awareness of Work Health and Safety Legislation
• Proficient computer experience in MS Word, Excel, and Outlook or equivalent
• Ability to challenge, influence, change and improve current systems, procedures, and processes 
• Experience in undertaking inspections, risk assessments and develop safe work instructions
• A strong commitment to continuously apply and influence best practice standards
• Current Australian Drivers Licence.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

 Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

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At Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights. 

Come and join OTIS today and be part of the Forbes 2022 World's Best Employers!

About You

We are looking for a Project Manager based in Milton, Queensland, for our Queens Wharf Brisbane project. This is a 12-month fixed-term role and reports to the Operations Manager for New Equipment (NE) and Modernization (MOD).

In this role, you will be key in managing and administering Otis NE & Mod contracts according to Otis’s ‘Sales Installation Process’ (SIP).

As a Project Manager, your key responsibilities will include

• Manage and Administer Otis NE & Mod contracts according to the Otis’ ‘Sales Installation Process’ (SIP).

• Sets objectives and priorities, assigns and reviews tasks, performance, and staffing requirements, and maintains the resource plan.

• Maintains a high-performance team by recruiting, developing, and motivating field labor, setting appropriate standards of performance, and coaching the team.

• Ensures that Installation teams maintain approved site programs, attend site meetings, and exercise line authority over all allocated installation field labor.

• Develop and maintain strong relationships with customers, government inspectors, consultants, and within the Otis to understand business challenges and recommend innovative integrated business solutions.

• Ensures that reports, contract records, site diaries, accident reports, time sheets, and manpower charts are completed and submitted as required by Otis policies/procedures and state requirements.

• Proactively reports project risk and deliverable issues and participates in monthly project reviews with the branch and head office.

What you will need to be successful

• A tertiary qualification in Building or Engineering is preferred, and/or an Electrical or Mechanical Trade Certificate.

• Minimum five (5) years experience in project managing Lift installations.

• Engage frequently and effectively with various stakeholders within Sales, New Equipment, Contract Management, Builders, Consultants, and other project stakeholders.

• Excellent written and verbal communication skills.

• Effective planning and organizational skills.

• Be a self-starter who can work safely and efficiently in a dynamic environment.

• Able to work autonomously and in a team with minimal supervision.

• Have a commitment to excellence, innovation, and work ethics.

Do you know someone at OTIS?

If yes, let's get them to submit your interest as a Referral. Tell them about this role!

Key Benefits

• Robust compensation and benefits packages

• Be part of the Forbes 2023 World's Best Employers.

• Meaningful career opportunities for people to grow through excellent Learning programs.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Responsibilities / Tasks

The Co-ordinator requires strong collaborative skills and the ability to work globally with colleagues to discuss the team's service and parts offers and highlight key sales service benefits to customers who have recently invested in new GEA equipment. S/he will liaise and coordinate FSO activities between project and local service teams; creating and presenting service offers to customers. This requires a thorough knowledge of mechanical and/or process equipment.

Additionally this role involves full internal technical support for the sales teams as well as liaising with customer maintenance personnel. The position holder will have a focus on driving technical support offering to our customers and maintaining brand health through the various divisions.

S/he will understand the concepts of maintenance strategies and equipment criticality analyses from a service and parts requirement for complete processing lines.

The key management priorities and tasks for the role:

• Plan and prepare Recommended Spare Parts List for all Australian projects which require a FSO.

• Coordinate FSO activities closely with Divisions and Service and Sales Teams.

• Liaise with Divisions in preparation and planning of Recommended Spare Parts lists and Service Offers, including Service Level Agreements (SLA’s).

• Provide regular progress reports on servicing and preventative maintenance, updates on projects, feedback on observations from customer sites as well as ideas for companywide improvements.

• Provide regular customer feedback to the engineering, product development and innovation teams on product values.

• Identify business development and “add-on” sales opportunities as they relate to specific service sales.

• Building up and maintaining relationships with various internal and external stakeholders and building a network of contacts within the region of responsibility.

• Meet targets as set by management

Your Profile / Qualifications

• Customer Service Focus

• Excellent written and oral communication skills

• Strong collaboration skills (both locally and globally)

• Able to work in a team and autonomously

• Experienced with Microsoft Office applications

Did we spark your interest?
Then please click apply above to access our guided application process.

Location

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.  

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

As we continue our transformation and growth journey in the region, we are now looking to appoint a talented National Key Account Manager to join our team here in Victoria.

Reporting to the Director of Business Development, Australia, the focus of your role will be the development of long-term customer relationships with assigned customers, with the aim to sustainably improve share of wallet growth (measured by revenue, EBITA targets).

This will be achieved by implementing best in class account management standards and delivery of supply chain logistics solutions and services to customers.

This role has a strong focus on delivering value added solutions in addition to maintaining full warehouse utilisation and promoting Lineage as an Integrated Solution provider (including domestic transportation). The role acts as Voice of Customer in Lineage and is designed to link Customer requirements with Lineage service offerings. Close coordination with internal parties is key to success.

Key responsibilities include, but are not limited to:

• Being the Voice of Customer at Lineage

• Implementation and maintenance of account management standards including ADP’s, regular customer meeting cadence, KPI reporting, Continuous Improvement initiatives.

• Revenue and EBITA targets as agreed, including the focus on cross-selling / share of wallet growth.

• Improvements in NPS YoY

• Identification and implementation of ESG focused initiatives for assigned accounts.

• Accurate and timely use of Lineage CRM systems

• Develop self to meet both career and organisational goals, apply diverse skills and perspective to achieve common goals (through 1:1’s and development discussions)

• Follow practices and procedures regarding Food Standards Australia New Zealand (FSANZ), HACCP and Approved Arrangement guidelines whilst also ensuring Chain of Responsibility (CoR) compliance.

Key skills and experience should ideally include:

Essential

• Extensive experience in account management or a similar role (Supply Chain industry experience is preferable)

• Bachelor's degree in a relevant field

• Proficiency in CRM software and other relevant tools

Preferred

• Strong verbal and written communication skills

• Active listening and empathy abilities

• Strong analytical and problem-solving skills

• Strong IT skills (Microsoft Office, WMS, TMS)

• Metrics and reporting experience, linked to Continuous Improvement drive

Why Lineage?
 

Lineage is more than just a cold storage logistics business. We’re focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.

Location

At Cerebral Palsy Alliance, we value diversity, foster an inclusive culture and champion equitable opportunities. We strongly encourage applications from candidates with a diverse range of backgrounds and lived experiences including people with disability, Aboriginal & Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, and the LGBTQIA+ community.   

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

These duties are not meant to be all-inclusive and other duties may be assigned.

• Carry out inspections, servicing and repairs of equipment with a focus on elevating work platforms, telehandlers and lighting towers. May work with other types of equipment on occasion such as hydraulic hoses, small diesel engines, etc
• When attending to customer’s sites make every effort to repair machines on site limiting the need to transport the machines off site
• Be available to travel including overnight accommodation when requested
• Responsible for completing all appropriate paperwork and inspection forms required by JLG policy, ANZ Standards and customer and/or site requirements in a timely manner
• Responsible for notifying the Field Service Coordinator if repairs or services can’t be completed during visit and the reason why, where required providing information for the ability to provide the customer a quote
• Providing a superior level of customer service
• Liaising with technical support including the interpretation of manuals where required
• Conduct van audits and stock takes
• General administrative duties relevant to the role including entering accurate job notes
• Generating sales and service leads where possible and collaborating with the team
• Maintain personal retail labour utilization rates as per target
• As a Field Service Technician you are also required to carry out general duties from time to time as requested by management

MINIMUM QUALIFICATIONS:  

• Previous experience in a similar role – experience with mechanical, hydraulic and electrical advantageous
• Ability to effectively communicate both written and verbal
• Ability to establish rapport with internal and external customers
• Drivers licence
• Proficient Language, Literacy and Numeracy including the ability to write job notes, read safety information, machine manuals and street signs and understand basic numeracy such as time, parts numbers and quantities
• Ability to travel 25%

PREFERRED QUALIFICATIONS: 

• Trade qualification in elevating work platform technology, heavy vehicle, diesel, automotive, auto  electrical or related field
• Strong organizational skills with exceptional follow through and attention to detail.
• Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
• Ability to work in a fast-paced environment where requirements are constantly changing.
• Experience and proficiency with various web-based software applications that allow for transferrable skills to adequately use our Baseplan system and email
• Working at heights license