We currently have an exciting opportunity for an experienced professional to join Oaks Melbourne on Collins Hotel as Night Guest Service Agent in a Full Time capacity.

Key Responsibilities include:

• Conduct guest arrivals and departures during the overnight shift
• Confidently provide personalised, proactive guest service
• Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards
• Maintain professional, open and honest communication to assist guests and make accurate bookings
• Ensure that all daily tasks are completed accurately and in a timely manner, including tasks such as for preparing daily reports, balancing transactions, and conducting security walks of the property.
• Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures
• Ensure guest queries and complaints are handled efficiently and effectively

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts.

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

What you Bring

• Strong Experience in Software Sales

• Strong Experience in Asset Management or/ Private Markets

• Good understanding of FIS products and services

• Requires expert negotiation and communication skills, both written and verbal

• Requires solid decision-making and problem solving skills

• Analytical skills are required to determine client business needs and requirements.

• Ability to remain calm under various levels of pressure.

• Ability to show established track record of involvement in industry trade groups preferred.

• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public.

• Travel is required.

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

• Plans and coordinates all aspects of  projects from initiation through delivery.
• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
• Identifies needed resources for projects, defines and assigns major project roles.
• Creates project charters to identify project scope, critical success factors, risks, etc.
• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.
• Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.
• Interacts with sales, systems engineering, product development, and other members of cross-functional teams.
• Oversees schedules and budgets to ensure goal attainment.
• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.
• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.
• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.
• May include managing the customization of base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.
• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.
• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
• May work at client sites from time to time requiring some travel.
• Other related duties assigned as needed.

What you bring:

• Bachelor’s degree in computer science, management information systems or business administration or the equivalent combination of education, training, or work experience. PMP (Project Management Professional) certification may be required.
• Extensive knowledge of project management standards, processes, procedures and guidelines
• Knowledge of the industry project management best practices, e.g., Project Management Body of Knowledge (PMBOK)
• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
• Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma
• Knowledge of financial services industry
• Knowledge of company’s products and services
• Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum
• Demonstrated skill in managing project budgets and timelines
• Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
• Excellent analysis, problem-solving, team, conflict management and time management skills
• Excellent verbal and written communication skills
• Ability to interact effectively with executive level clients
• Ability to set clear expectations, manage team performance and build high morale among team members
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

#LI-OY1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts.

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

What you Bring

• Strong Experience in Software Sales

• Strong Experience in Asset Management or/ Private Markets

• Good understanding of FIS products and services

• Requires expert negotiation and communication skills, both written and verbal

• Requires solid decision-making and problem solving skills

• Analytical skills are required to determine client business needs and requirements.

• Ability to remain calm under various levels of pressure.

• Ability to show established track record of involvement in industry trade groups preferred.

• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public.

• Travel is required.

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Strong leadership skills with a long-term proven track-record of achieving sales and revenue growth targets.

• Ability to demonstrate persistence, high-energy, proactive approach to overcome adversity, obstacles, solve problems, to ‘navigate forward’ in order to find solutions even thru adversity

• Hands-on operator within a team environment while also able to command the respect of the entire company through leadership, intelligence, hard work, presence, and empathy.

• Strong communication skills: able to bring back the ‘voice of the customer’ and engage thoughtfully with product teams and other strategic team members within FIS.

• Ability to craft, distill and deliver powerful messages that convey meaning and value to our team and our clients.

• Proven track record in identifying, negotiating, & execution to closure, specific to selling complex multi-million-dollar software and services to large diversified financial institutions.

• Ability to establish extensive in-depth understanding of the client’s strategy, and coordination of a high touch relationship between FIS executives and the Sr. C-Level Executives with specified territory.

• Strong knowledgeable of market developments, apprising sales teams of competitor activity, including competitive product usage, and proposals in progress throughout the account. 

What you bring

• Minimum 10+ years of successful sales experience in the financial services industry

• The appetite to go deep in managing the relationship with some key top FIS APAC accounts 

• Extensive selling experience and proven track record of results, within the software and services sector

• Demonstrated achievement of progressively higher quota, diversity of business customer, and higher-level customer interface

• Well versed in sales effectiveness techniques and strategies

• Minimum Bachelor's degree, Advanced degree preferred

What we offer you

• Attractive benefits including private medical cover, dental cover, and travel insurance

• Training across core financial, sales and FIS solutions

• International travel

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About Zhejiang Dingli Machinery Co.,ltd:

Zhejiang Dingli Machinery Co.,ltd is a leading manufacturer of aerial work platforms in the global market. Established in 2005, Dingli specializes in the production of electric, diesel, and hybrid boom lifts ranging from 16 to 44 meters. With advanced R&D centers in MAGNI (Italy), MEC (USA), TEUPEN (Germany), and others, Dingli is at the forefront of innovation in the industry. The company is committed to providing high-quality products and services with independent intellectual property rights.

About the Job:

We are currently seeking a highly motivated Sales Manager to join our Australian team. The Sales Manager will be responsible for developing and implementing effective sales strategies, building relationships with potential clients, and achieving sales targets. With a focus on machinery sales, the ideal candidate should have a proven track record of exceeding targets and a strong background in the industry.

Responsibilities:

• Develop and implement sales strategies to achieve company sales objectives.
• Visit and meet customers in order to improve or establish relationships between customers and the company.
• Build and maintain strong relationships with new and existing customers.
• Conduct thorough market research to identify and capitalize on growth opportunities.
• Negotiate and finalize contracts with clients, ensuring favorable terms and conditions for both parties.
• Be responsible for the collection of the amount of sales.
• Monitor market trends and competitor activities to stay ahead of the competition.
• Provide regular reports on sales activities, market trends, and customer feedback to management.
• Support the company in the management of the relationship with the client and promotional activities.

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven sales experience in the machinery industry, preferably with knowledge of aerial work platforms.
• Strong communication and negotiation skills.
• Excellent business acumen and understanding of market trends.
• Ability to build and maintain strong customer relationships.
• Demonstrated track record of meeting or exceeding sales targets.
• Knowledge of equipment rental companies in Australia will be a definite advantage.
• Self-motivated with the ability to work independently.
• Willingness to travel as required.
• Fluency in English or Chinese is desired.

Equal Access to High-Quality Education Moves Our World Forward

Meet Cadmus!

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to impact our workforces, communities, and evolving world profoundly.

A Bold Plan For Global Impact

At Cadmus, we’re working hard to achieve an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

That’s why we need an ambitious Engineering Manager to join our team and help us deliver our signature high-quality experience for our users worldwide — ensuring our product features are reliable, performant and set up to scale, while building a world class software engineering organization. We want to do everything possible to ensure our users enjoy their experience and love our platform. With countless opportunities to make an impact, you’ll help us solve exciting challenges and deliver improved functionality to take Cadmus even further.

Responsibilities

• Leadership and Team Management: Hire, lead, mentor, and inspire a team of software engineers. Foster a collaborative and innovative team culture focused on achieving project goals and maintaining high standards of quality. Unblock team members on difficult development challenges, and build a learning mindset.
• Technical Strategy and Architecture: Develop and execute the technical strategy for our products and services. Drive the architectural decisions to ensure scalability, performance, and maintainability of applications. Stay abreast of industry trends and emerging technologies to inform decision-making. Build the necessary processes to ensure our products are compliant with required certifications.
• Project Planning and Execution: Collaborate with product managers and other stakeholders to define project scope, timelines, and deliverables. Oversee the execution of engineering projects, ensuring they align with strategic goals and are completed within budget and timelines. Continuously evaluate and enhance development processes to improve efficiency, quality, and speed of delivery. Implement best practices for coding, testing, and deployment
• Product Evangelization: Be the face of our engineering team in internal and external stakeholder conversations, driving alignment and showcasing our work and its value to one and all. Handle customer objections and doubts as needed, positioning us as THE definitive solution in the market.

• Leadership Experience: Previous experience leading and managing software engineering teams. You have driven operational and engineering excellence improvements across teams, setting and maintaining standards for engineering teams. Strong hiring track record, where you have unearthed amazing developers and groomed them to be world class.
• Technical Expertise: 8+ years of professional experience in software development, where you have built things end-to-end. You have worked with rich front-end applications in React/Typescript, backend services in Elixir/Rust/Ruby/Go, with GraphQL and REST APIs. You understand the complete picture of building and deploying SaaS products on AWS Cloud and Google Cloud. You can work with SQL (like PostgreSQL) and NoSQL databases and fundamentally understand how the backend and frontend infrastructure/services connect and scale.
• Strong Judgement: Based on experience and knowledge of the state of the art in software development, you make pragmatic suggestions for improving tooling and abstractions. You are comfortable making judgment calls on tradeoffs and edge cases in the user experience on your own. You have built things from zero, and can enable your team to do the same.
• Communication Skills: You have advanced English communication skills, and are equally comfortable talking to with fellow developers and external customers. You communicate nuanced ideas clearly, whether explaining technical decisions in writing or brainstorming in real-time.

• Startup DNA: You’re flexible, comfortable with ambiguity, and have experience scaling systems to support rapid growth. You have been a one-person army when needed, or worked as a founding engineer. You enjoy collaborating cross-functionally to accomplish shared goals and care about learning, growing, and helping others do the same. You bring your passion and work ethic to the table every day, and constantly set the example for others. You are constantly looking to upskill yourself, and find ways to improve upon the status quo.

• A remote-friendly, flexible working culture; where you can work from any global location
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Equity for the right candidate

Inclusivity at Cadmus

At Cadmus, we hire great people from various backgrounds because it strengthens our company. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and enthusiasm for education, you will find a home at Cadmus.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate.
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
The operational hours for the Service Desk are Monday to Sunday 6:30am to 10:30pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.

Benefits

• Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We aim to have everyone ITIL certified in their second year!
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Someone who wants to be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.

In our successful candidates we are looking for:

• Self-starters who are motivated to kick-start their careers in technology
• Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
• Customer-centric superstars — we pride ourselves on delivering our best work to our customers
• Awesome problem-solvers who have fresh ideas and are willing to give anything a go.

Due to clearance requirements Australian working rights and ability to pass national police check is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world.

At Cadmus, we’re working hard in pursuit of an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

About the role

We need a superstar Product Manager to join our team and help us build delightful experiences for our users worldwide. With countless opportunities to make an impact, you'll help us solve product challenges and evolve the Cadmus platform further.

In this role you'll:

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Create buy-in for the product vision both internally and with key external partners
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering and design teams to deliver with quick time-to-market and optimal resources
• Take ownership of output quality, by running validation tests and writing up user documentation
• Drive product launches while working with cross-functional team members
• Ensure continuing success of products with analytics, support and evangelization

We’d LOVE to hear from you if you have:

• 3+ years of overall experience, with atleast 2 years of industry expertise in product management
• Proven track record of managing all aspects of successful products throughout its lifecycle
• Comfortable working effectively with cross functional teams working remotely, allied with excellent written and verbal communication skills
• Demonstrated skill at user research, generating insights from customer conversations and internal data, and translating them into problem statements and roadmaps.
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job
• Degree in Computer Science, Engineering or equivalent preferred

We'd REALLY LOVE to hear from you if you have:

• Startup DNA; you’re flexible, comfortable with ambiguity, and have experience hustling to support rapid growth
• Built products for international audiences
• Experience with the ed-tech sector
• Additional experience as a developer / product designer

• A remote-friendly, flexible working culture; where you can work from any global location
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Equity incentives; that way, we all share in the success of Cadmus
• Mentoring and succession planning for your career

Hiring Process

Apply online with your resume and answers to a few questions that we have for you. Our interview process is normally a hiring manager interview, a case study, a debrief conversation and a bar raiser round.

Inclusivity at Cadmus

At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know.

Responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.

This is a hands-on role, highly customer focused, and requires an individual who can lead by example in meeting and maintaining our team brand standards. In addition, you will:

• Oversee all guest arrivals and departures, ensuring room allocations and check in/out processes adhere to agreed procedures and standards.
• Manage and supervise tasks of staff to ensure that highest quality service is delivered and department standards are met.
• Provide loyalty incentives, whilst applying a creative lens that is ambitious & “out-of-the-box”
• Review and implement Procedures
• Communicate with Hotel Manager on all matters regarding guest services & hotel operations.
• Supervise shift handover procedures.
• Coordinate and communicate with other hotel departments as required regarding general administration and operations issues.
• Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.