Join a dynamic and innovative company committed to delivering cutting-edge solutions to our clients. Our client prides themselves on fostering a collaborative and inclusive work environment where creativity and technical expertise thrive. As they continue to expand, our client is seeking a skilled Technical Services Manager to lead our technical support team and ensure the seamless delivery of services to our clients. Position Overview: Seeing an experienced Technical Service Delivery Manager to oversee and manage the technical support operations. The ideal candidate will possess a strong technical background, excellent leadership skills, and a customer-centric approach. The Technical Services Manager will play a crucial role in ensuring the highest level of customer satisfaction through efficient and effective technical support. Responsibilities: Team Leadership: Lead and motivate a team of technical support professionals, fostering a collaborative and high-performance culture. Provide guidance, coaching, and mentorship to team members to enhance their technical skills and customer service capabilities. Service Delivery: Develop and implement strategies to ensure the timely and effective delivery of technical services to clients. Monitor service performance metrics and implement continuous improvement initiatives to enhance service quality. Client Communication: Act as the primary point of contact for clients regarding technical support issues. Collaborate with clients to understand their technical needs and expectations, ensuring a proactive approach to problem resolution. Technical Expertise: Stay current with industry trends and emerging technologies to provide strategic direction for the technical support team. Work closely with the product development team to provide valuable insights for product improvements and updates. Process Optimization: Streamline and optimize technical support processes to improve efficiency and reduce response times. Implement best practices to ensure consistent and high-quality service delivery. Qualifications: Bachelor's degree in a relevant technical field or equivalent work experience. Proven experience in a technical support role, with a minimum of 2 years in a leadership or managerial capacity. Strong knowledge of [industry-specific technologies or software]. Excellent leadership, communication, and interpersonal skills. Demonstrated ability to develop and implement process improvements. Customer-focused mindset with a commitment to delivering exceptional service. Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted. Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/sydney By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Company Our client is a unique proprietary trading firm with a people centric ethos in that they place a heavy emphasis on personal empowerment, development, health, and work-life balance which includes WFH options. The owners have fostered a culture of meritocracy, rewarding effort and hard work with bonus incentives that are paid on a biannual basis while providing an array of perks including fresh food in the office, regular social events and actively encourage healthy activities such as running and swimming. Role You will be responsible for developing and implementing delivery plans, defining project scope, establishing milestones, acceptance criteria and timelines for multiple initiatives, big and small, running concurrently. In addition, you will be required to identify and manage risks, provide contingency plans, and ensure the many teams under your purview, are meeting their respective deadlines. Naturally, communication is crucial in any delivery centric role thus, you will bring to bear superior interpersonal skills, acting as an information conduit for several technical teams across software engineering, infrastructure, DevOps, business side teams such as traders and administration and finally external clients including financial exchanges. Requirements: 5+ years’ experience as a Technical Project / Delivery Manager. A strong understanding of project management principles and Agile methodology. Ideally have a solid background in software engineering / architecture. Experience within a high performance, low latency dependant environment such as a trading firm or the financial markets arm of a big bank. Polished Communication and Interpersonal skills along with a can-do attitude. A history of good tenure in your career history (e.g., 4+ years average). Bachelor’s, master’s or PhD level degree in computer science or mathematics. This role would be suited for someone with a strong software engineering / development background who has progressed to a technical leadership position with a heavy project / delivery focus, within a trading firm or financial markets arm of a big bank. #Project Manager #Delivery Manager #Software Engineering #Development #Agile #SOLID Design #Trading Systems #Low Latency #Financial Markets #HFT #High Frequency Trading

You will be responsible for seeking out development opportunities for Accor within the Pacific and supporting the Vice President of Development Pacific & Chief Development Officer Pacific in securing the growth of our network.

You will have the ability to understand and navigate complex stakeholder environments within a global environment and the ability to think strategically, be highly flexible and able to respond effectively to change.

You will have a passion for hotel operations, strong personal integrity and be a confident and articulate communicator who is comfortable with negotiations, relationship building  and networking.

Job Summary Sydney Contract JN -012024-1955045 Jan 30, 2024 $1000 - $1200 pd Job Description Excellent opportunity for a Project Manager with a proven track record in IT infrastructure to join a well established and high performing team. Are you an experienced and results-driven Project Manager with a proven track record in standing up IT infrastructure? My client is seeking an experienced individual to join their team and take a lead on projects related to networks, data centres, audio-visual uplifts, and end-user computing. If you thrive in a fast-paced environment, possess excellent organisational and leadership skills, and have a strong background in IT infrastructure projects, we want to hear from you. About the role: Project Planning and Execution: Develop comprehensive project plans outlining timelines, milestones, and resource requirements. Execute and manage projects related to IT infrastructure, ensuring adherence to timelines and budgets. IT Infrastructure Expertise: Demonstrate a deep understanding of IT infrastructure components, including networks, data centres, audio-visual systems, and end-user computing. Provide guidance and expertise in the planning, design, and implementation of IT infrastructure projects. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success. Proactively address challenges and obstacles that may arise during the project lifecycle. Stakeholder Communication: Communicate project status, updates, and risks to stakeholders in a clear and concise manner. Collaborate with internal and external stakeholders to ensure alignment with project objectives. About you: Proven experience as a Project Manager in IT infrastructure projects. Strong knowledge of networking, data centre management, audio-visual systems, and end-user computing. Excellent communication and interpersonal skills with the ability to communicate to non technical stakeholders. Experience across multiple industries ** Please note due to the current high volume of applications, we will only be able to speak directly with those who have been shortlisted for the role.

Job Summary Sydney CBD Permanent JN -012024-1955047 Jan 30, 2024 $120k - $160k Job Description Rare opportunity to secure a strategy role in a leading Financial Services Organisation with extensive learning and growth opportunities. Role and Responsibilities: Due to a strong pipeline of exciting new projects, we are looking to assist our client in finding an exceptional, internally focused Strategy consultant to operate across the business units to provide specialist consulting advice in the early and development stage of project initiatives. You will assist in engagements across a range of complex and diverse business matters to include new growth and value creation opportunities, and strategic reviews. The successful candidate will have strategy consulting experience from a band name, external consulting firm, or internal strategy practice in a Financial Institution. You will work across the business units on a broad range of strategic projects and have consistent exposure and opportunities to work with senior leadership. Ideally you will have financial services experience. You will be well versed in business case development and have exceptional relationship building skills with the ability to build credibility and influence to senior levels. Your finely tuned analytical skills - (financial analysis/modeling) will be strong and above all you will be a team player with a sense of fun, ambition to make an impact and a willingness to mentor and be mentored. Quals/Personal Attributes/Whats in it for the candidate: This is a fantastic opportunity to move from consulting into Business Unit Strategy. You will have access to senior stakeholders and have the opportunity to define your own career. You can expect a tangible work/life balance and a competitive salary package. For a chat about the market or to explore this opportunity or others please reach out to Vanda Jarrett.

Office Manager/EA role located on the Northern Beaches Your new company A rapidly expanding sustainable energy company located on the Northern Beaches is looking for a dynamic Office Manager/EA to lead their team during this exciting time. With its innovative structure and commitment to providing sustainable energy, this small but successful organisation is offering a varied, autonomous role that is key to the smooth running of the organisation. Your new role Supporting the CEO with travel, diary management and stakeholder communication Organising and attending meetings, taking notes and tracking actionable items Involvement in company IT projects and streamlining processes Leading the social committee and organising functions Resource planning for projects What you'll need to succeed Self-motivated, solutions-focussed approach Able to work independently Strong organisation skills and able to communicate effectively Strong understanding of MS Office Previous experience working in an entrepreneurial environment What you'll get in return Work with an inspirational group of people Develop your skills in a fast moving environment Fantastic Northern Beaches location Diverse range of responsibilities Competitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #2841250

Reporting to the Director of Sales & Marketing, you will be responsible for the development of the conference & events sales team and drive revenue strategies to achieve targets.

Your responsibilities will encompass the development of new business opportunities, requiring a proactive approach and initiative. This position involves a proactive element, making it an ideal fit for those who thrive on the excitement of seeking and hunting out new business opportunities. If you have a passion for business development and the dedication to manage a small team, this role is tailored-made for you!

About the Role: Grade Level (for internal use): 13 The Role: Director - Market Outreach Relationship Manager, Pacific Region The Team: You will be joining a diverse, professional, and well-regarded team called Market Outreach which is part of the Commercial organization at S&P Global Ratings. Our team culture is inclusive and flexible, with expectations of high performance, innovation, and accountability. The team is accountable for strengthening S&P Global Ratings investor franchise and gaining investor advocacy. The Market Outreach team has a variety of background experience in capital markets, including top asset managers and investment banks, creating a rich base of resource and knowledge. The Impact: You will plan and execute the analytical outreach activities serving needs of senior fixed income investors in Australia and New Zealand with an aim of strengthening S&P Global Ratings' franchise with them and generate their advocacy. You will also share market insights gained in the investor interactions with the analytical team to help them plan their activities and research. What you stand to Gain: You will get to establish relationships with senior fixed income investors in Australia and New Zealand and understand their needs and market dynamics. You will get to craft/inform business solutions for the regional market in collaboration with Commercial teams of S&P Global Ratings as well as with other S&P Global divisions in the region. You will also develop a keen understanding of entity and sector fundamentals while working alongside analytical team to deliver outreach and hear market views. Given the needs of the role, you will have the opportunity to hone your influencing and communications skills. The role will also have some regional and global responsibilities providing you a global vantage point. Responsibilities: Accountable for the development and execution on an outreach strategy for an identified portfolio of investors and key influencers with the aim of winning investor advocacy. Provides tangible actionable feedback to the commercial team around innovation, product development and engagement opportunities from market interactions. Represents the 'first line' of engagement with the market in relation to analytical, research and criteria matters and facilitates effective interaction between the market and the analytical teams. Interacts, on an ongoing basis, with the analytical, country and commercial teams to ensure the effectiveness of the role and the co-ordination of activity such as meetings with investors. Gathers and curates investor feedback and needs to inform analytical team's outreach and research pipeline. In collaboration with analytical team, develops an outreach program targeted to achieve maximum impact with identified key investors and other stakeholders (one-to-one meetings, Roundtables, small events, etc.) Acts upon market intelligence received as appropriate such as tracking commercial opportunity, feeding back criteria comments or facilitating analytical education etc. and elevates strategic matters for consideration of senior management. Contributes to the achievement of an annual and three-year market outreach plan both individually and for the group. Collaborates across various functions within S&P Global Ratings and across S&P Global divisions by sharing relevant insights gained and opportunities sighted. Makes recommendations as to the ongoing development of the stakeholder portfolio for which they are responsible including additions/removals from the portfolio etc. Provide local planning support to Marketing Events team (who do not have a representative in the Pacific region) for in-person events in the region. Enhance the reputation of S&P Global Ratings and S&P Global through ensuring professional proactive engagement with the market which will beneficially impact our external stakeholders' view of the value we add to the global ratings market. What We're Looking For: Has strong knowledge of the fixed income market in the Pacific region as well as an understanding of various prevalent asset classes and the factors driving their issuance and pricing. Good knowledge of Asia-Pacific cross-border fixed income market will be a plus. An understanding of S&P Global Ratings business and products. Strong interpersonal and communication skills and the ability to connect and communicate with all (commercial and analytical, as appropriate) levels internally within an organization as well as externally at a senior level. Can manage workload across multiple projects simultaneously and be able to work independently. Understanding of regulatory requirements and ability to adapt to global environment. Has working knowledge of relevant analytical criteria including ratings, green evaluations, ESG etc. Familiarity with CRM tools. Excellent English language skills to facilitate more effective market interaction. #LI-KM1 #LI-EY1 About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/ratings What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: https://www.spglobal.com/en/careers/our-culture/ Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 296399 Posted On: 2024-01-30 Location: Sydney, New South Wales, Australia

Role and Responsibilities: Due to a strong pipeline of exciting new projects, we are looking to assist our client in finding an exceptional, internally focused Strategy consultant to operate across the business units to provide specialist consulting advice in the early and development stage of project initiatives. You will assist in engagements across a range of complex and diverse business matters to include new growth and value creation opportunities, and strategic reviews. The successful candidate will have strategy consulting experience from a band name, external consulting firm, or internal strategy practice in a Financial Institution. You will work across the business units on a broad range of strategic projects and have consistent exposure and opportunities to work with senior leadership. Ideally you will have financial services experience. You will be well versed in business case development and have exceptional relationship building skills with the ability to build credibility and influence to senior levels. Your finely tuned analytical skills - (financial analysis/modeling) will be strong and above all you will be a team player with a sense of fun, ambition to make an impact and a willingness to mentor and be mentored. Quals/Personal Attributes/Whats in it for the candidate: This is a fantastic opportunity to move from consulting into Business Unit Strategy. You will have access to senior stakeholders and have the opportunity to define your own career. You can expect a tangible work/life balance and a competitive salary package. For a chat about the market or to explore this opportunity or others please reach out to Vanda Jarrett.

We are seeking a Senior Change Manager to lead pivotal organizational changes within our Business Transformation team. You will be responsible for leading and managing change initiatives, ensuring successful adoption of new processes, systems, and technologies. This is an excellent opportunity to leverage your PROSCI certification and experience, coupled with a strategic mindset to navigate complex transformations to leave a lasting mark on our organization.

What you do

• Strategize and Lead: Develop and execute comprehensive change management strategies. Be the driving force behind successful business transformation initiatives, offering strategic guidance to OFX senior leadership.
• Engage and Influence: Play a key role in stakeholder engagement, building robust relationships across various levels and functions. Your ability to ensure alignment and buy-in for change initiatives will be crucial.
• Expert Application of PROSCI Methodology: Utilize your expertise in PROSCI methodologies to evaluate change readiness, identify risks, and devise effective mitigation plans. You'll design and implement communication and training programs that ensure seamless change adoption.
• Communicate and Educate: Develop and deliver dynamic communication and training programs. Your role will be pivotal in keeping stakeholders informed and equipped for change.
• Measure and Enhance: Define and track key performance indicators to gauge the effectiveness of change initiatives. Your insights will drive continuous improvement.
• Build and Nurture Networks: Establish a supportive change agent network, fostering a culture of collaboration, open dialogue, and feedback.
• Innovate and Stay Ahead: Identify improvement opportunities in our change management processes and keep abreast of industry trends to enhance our organizational capabilities.

Our client, is seeking an experienced IT Manager to lead and oversee their IT department. As the IT Manager, you will be responsible for developing and implementing IT strategies and initiatives, managing IT operations, and ensuring the overall efficiency and effectiveness of the company's technology infrastructure.

Our client provides a dynamic and collaborative work environment where your ideas and contributions will be valued. We offer competitive compensation and benefits package, as well as opportunities for professional growth and development.

Your responsibilities will include:

• Developing and implementing IT strategies and initiatives aligned with the company's goals
• Managing IT operations, including infrastructure, hardware, software, and network systems
• Overseeing IT projects and ensuring their successful completion within budget and timeline
• Managing and supervising IT staff, including hiring, training, and performance evaluations
• Ensuring the security and integrity of the company's data and information systems
• Collaborating with other departments to identify and address IT needs and requirements
• Monitoring industry trends and emerging technologies to recommend and implement improvements

• Proven experience as an IT Manager or a similar leadership role
• In-depth knowledge of IT systems, infrastructure, and software
• Strong leadership and managerial skills
• Excellent problem-solving and decision-making abilities
• Strong communication and interpersonal skills
• Ability to work well under pressure and prioritize tasks effectively
• Experience in budgeting and resource management
• Industry certifications, such as ITIL or PMP, are preferred

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in. At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too. Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

Lyka is growing and is looking for an exceptional Sales Operations Analyst that will be responsible for helping set up systems and processes for the Partnerships Team, our GTM launch for our Vet Partners Program and troubleshooting issues as we scale rapidly with a small team.

Who you are

You will create quality, efficiency and velocity for our Partnership team by building thoughful processes and automations using our CRM and supporting tech stack. This is a fantastic opportunity to make an immediate impact and hit the ground running by helping with our GTM launch for our Vet Program. As a valued contributor of our team, you will have experience delivering projects through thoughtful analysis, while having a positive impact on the health of dogs and the planet!

What you will do

• Manage our CRM (HubSpot), ensuring proper data hygiene and adherence, while collaborating with internal teams to drive new automations, processes and integrations
• Work with Lyka Pack Members to identify system gaps, errors and shortcomings while developing and owning the plan for remediation
• Project manage large scale program launches, like our upcoming Vet Program, as well as system changes and process improvements by working with multiple departments and stakeholders to ensure project deliverables are clearly communicated
• Act as a trusted partner to our sales team by assisting with the development of sales plans and strategies, offering comprehensive operational and analytical support
• Identify and drive key projects across Lyka/Partnerships, ensuring the overall roadmap is aligned with overall internal infrastructure
• Create sales and channel dashboards incorporating performance metrics to showcase insights and communicate strategic recommendations (ex. analyse a particular strategy campaign, commission payment analysis)
• Live and work in accordance with Lyka’s values and principles in the workplace

• 3+ years of ever-increasing responsibility in Sales Operations, Enablement, Strategy, BizOps, or Analytics role within a B2B (ideally SaaS) company or in a top tier strategy consultancy environment
• Experience managing a CRM, preferably HubSpot
• An analytical and inquiring mind with the ability to communicate data into relevant insight
• Organised and concise: able to document and consolidate complicated issues into a clear, obtainable solutions
• Sales Enablement experience with onboarding, product training, sales resources, and internal content for teams
• Advanced excel skills, particularly managing a large macro-run process

Some ‘nice to have’s: (additional skills and experiences that are not necessary but would be an awesome addition)

• Previous experience with a GTM launch for a new product
• Experience working within a high-growth sales team environment
• Fluency in Tableau and/or SQL

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!   
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.    
• Work for a sustainability focused company – we are an official B.Corp while also being Australia’s only non-negative and plastic-negative pet company. We’re always looking at ways for us to improve our sustainability practices to ensure we care for the health of our dogs, ourselves and our planet.  
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.   
• 12 weeks of paid parental leave for primary and secondary carers, a longside 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.    
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.   
• Flexible hybrid working: we aim to be in the office 3 days a week to get our best work done with our colleagues and furry friends. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.  

• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!   

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Who is Fergus:

Our intuitive cloud-based job management software is helping tradespeople across the globe manage their business in a smarter, more efficient way. From site visits through to scheduling, quoting, invoicing, and much more - Fergus arranges all tasks in one place and gives our customers the insight they need to grow their business.

Founded in 2014 as the brainchild of Dan Pollard, a veteran NZ Plumber, who spent many years deep in the trenches. Eventually burning out and going bust, Dan realised that a trades business needs proper systems in place to keep it running … without running its owner into the ground.

Fast-forward to today, we’re a Series B ($15m) global B2B SaaS business with rapidly scaling offices in New Zealand (HQ), Australia and the UK.

The opportunity:

With a main focus on the Australian market the Marketing Manager alongside the Country Manager will drive growth in Australia and NZ. The broad task is to understand the Australian and NZ "Tradie" (in particular Plumbers and Electrician's) and enable them to run their businesses more profitably and efficiently. The key objective is to drive trialists and accounts, through localised multichannel marketing campaigns. 

• 3-5 years of professional experience in B2B event and field marketing management.
• Experience working on joint marketing programs with sales teams, partner teams and external organisations.
• Successful track record of developing and executing lead generating field marketing programs.
• Strong project management skills. Extremely organised and able to multitask.
• Background in Marketing Automation and CRM experience (Hubspot or similar)

We foster an inclusive environment celebrating diversity and enabling everyone to flourish. Our commitment ensures equitable consideration for all applicants, irrespective of ethnicity, religion, sexual orientation, gender identity, family status, national origin, veteran status, neurodiversity, or disability.

Eku Energy, a leading global energy storage company, is seeking a results-driven and strategic Business Development Manager to join their expanding team. As a Business Development Manager at Eku Energy, you will play an instrumental role in driving the growth and development of the company's customer base. This is an exciting opportunity to work in a dynamic and innovative environment, shaping the future of the energy storage industry.

Responsibilities

• Identify and develop new business opportunities through market research and analysis
• Build and maintain strong relationships with key stakeholders, including utility companies, developers, and government agencies
• Lead the development and execution of strategic business development plans
• Create and deliver compelling presentations and proposals to prospective clients
• Negotiate and close deals, ensuring customer satisfaction and profitability
• Collaborate with internal teams to assess project feasibility and provide input on project development
• Track and report on market trends, competitor activities, and customer feedback
• Attend industry events, conferences, and trade shows to enhance the company's visibility and network
• Stay up-to-date with industry developments and emerging technologies in the energy storage sector

• Bachelor's degree in Business, Engineering, or a related field
• Minimum 5 years of experience in business development, sales, or a similar role within the energy industry
• Proven track record of success in achieving sales targets and driving business growth
• Strong network and relationships within the energy industry, particularly with utility companies and developers
• Excellent communication and presentation skills, with the ability to influence and negotiate effectively
• Strategic mindset and ability to identify and capitalize on market opportunities
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment
• Strong analytical and problem-solving skills
• Willingness to travel as required

At Eku Energy, we’re passionate about driving the clean energy transition, helping drive the decarbonisation of energy systems around the world. A career at Eku Energy means you’ll have the opportunity to develop and utilise new skills, working together in a high-trust team and fast-changing sector to help deliver innovative energy storage projects that will positively impact the lives of people and economies.

If you would like to build a rewarding career, where you can work flexibly in an inclusive and supportive culture that enables you to thrive and focus on what matters, then Eku Energy is for you.

We offer:

Competitive salaries

Supportive work life balance with flexible work schedules

25 days holiday plus all statutory leave and public holidays

Health and Wellbeing benefits

Employee recognition and bonus programs

Support of professional development and reimbursement of membership dues

Relocation assistance for individuals and families

Paid time off to volunteer

Regular team events

Who is Fergus:

Our intuitive cloud-based job management software is helping tradespeople across the globe manage their business in a smarter, more efficient way. From site visits through to scheduling, quoting, invoicing, and much more - Fergus arranges all tasks in one place and gives our customers the insight they need to grow their business.

Founded in 2014 as the brainchild of Dan Pollard, a veteran NZ Plumber, who spent many years deep in the trenches. Eventually burning out and going bust, Dan realised that a trades business needs proper systems in place to keep it running … without running its owner into the ground.

Fast-forward to today, we’re a Series B ($15m) global B2B SaaS business with rapidly scaling offices in New Zealand (HQ), Australia and the UK.

The opportunity:

Leading all aspects of our GTM (sales, marketing, partnerships and customer) you will position Fergus as the leading SaaS job management company in Australia and retain New Zealand's prime status. The main goal of the Country Manager is to drive growth and adoption of Fergus in Australia and NZ.

What you’ll be doing:

• Oversee Marketing and Brand Strategies to promote and scale
• Ensure our support and customer relationships remain world class 
• Lead, coach and continue to develop our high-performing ANZ GTM team
• Meet and exceed budgets in partnership with ANZ Director of Sales, CFO and CEO. 
• Be the key promoter and face of Fergus in Australia and NZ 
• Work collaboratively with the global team to ensure best practice and consistency in processes. 
• Continually assess progress: sales, partners, customer and marketing successes.  Prepare data reports regarding budgets, sales growth or declines, new business leads and regulatory compliance 
• Grow our local partners across Associations, Wholesalers and Suppliers

Want to know more about working at Fergus? Check out what our people say here.

• Experience taking high-growth business to market and managing budgets > $20 m 

• Regional expertise – must possess a deep understanding of Australia's local laws and regulations 
• Demonstrated expertise in using research to develop brand strategies and implement them to promote company products and services 
• Expertise within a senior management position within e-commerce or SaaS data solutions 
• Strong experience with budget management 
• Proven track record of getting projects off the ground; strong network of partners and solution providers 

Grow Talent, a leading information technology and services company, is seeking an experienced Program Manager to join our team. As a Program Manager, you will be responsible for overseeing the successful delivery of complex technology projects, ensuring they meet client requirements and business objectives. Join our innovative and collaborative work environment and make a significant impact in driving the success of our projects and clients.

Responsibilities:

• Manage and lead cross-functional teams to ensure successful project delivery, on-time and within budget
• Define and manage project scope, objectives, deliverables, and timelines
• Develop and maintain project plans, schedules, and budgets
• Monitor project progress, identify and address risks and issues, and provide timely updates to stakeholders
• Collaborate with clients, stakeholders, and team members to gather project requirements and ensure alignment with business objectives
• Provide leadership and guidance to project team members, fostering a collaborative and high-performing work environment
• Track project metrics and performance indicators, and implement necessary corrective actions
• Ensure effective and proactive communication with clients, stakeholders, and team members
• Conduct project reviews and lessons learned sessions to drive continuous improvement

• Minimum 8 years of experience in program or project management

• PMP certification or equivalent is highly preferred
• Proven track record of successfully delivering complex technology projects
• Strong understanding of project management methodologies, tools, and techniques
• Excellent leadership and management skills, with ability to motivate and inspire teams
• Exceptional communication and stakeholder management skills
• Ability to effectively manage multiple projects and priorities
• Experience in leading agile software development projects is a plus
• Strong problem-solving and decision-making abilities

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

As a member of the Executive Committee, and alongside other capable executives, you will be leading, guiding and inspiring our operations team to elevate the guest experience by anticipating and exceeding expectations, ensuring that every interaction reflects the luxury and sophistication associated with the Sofitel brand.

Reporting to the General Manager, our Hotel Manager will be an exceptional leader, an entrepreneur and luxury connoisseur who has the ability to find the ’yes’ in every situation. You will be guest and quality obsessed and have a genuine passion for the industry wanting to make your mark at Sofitel Sydney Darling Harbour.

Job Summary Sydney CBD Permanent JN -122023-1952240 Jan 29, 2024 $180k - $220k Job Description This is an exciting opportunity for a Senior Risk & Compliance Manager to join a well-established international insurer and work on a transformation project with impact across the Group A leading international insurer, is seeking a Senior Manager - Risk in Change to join their dynamic line 1 team. In this critical role, you'll play a pivotal role in leading and delivering risk assessments, escalation and reporting relating to risk in change. Salary package up to $220k including Super Full-time permanent Sydney CBD Hybrid arrangement: a mix of work from the office and work from home About the Role Play a key role in the Group-wide transformation agenda as deep subject matter expert and senior trusted advisor for risk in change Identify regulatory, legislative and industry code obligations requirements for processes and controls intended to be delivered by the program, are considered throughout the project life cycle Engage and coordinate with the relevant IT Risk and Cyber teams to ensure required assessments for any new IT platforms, assets and or functionality are completed Montitor and report on key risk indicators and internal control performance to relevant internal stakeholder Advise on risk management matters faced by the division and in the development of processes to manage risk in line with risk appetite and the risk management framework About You: Tertiary qualifications 7+ years compliance experience within a complex financial services organisation Demonstrated experience in assessing risk and in developing and implementing plans to mitigate risk and leading and facilitating risk workshops (including for delivery and delivered risk assessments) Experience in privacy compliance and knowledge of Australian privacy laws Excellent verbal and written communication skills, capable of effectively communicating with audiences at all levels To be considered, candidates MUST hold Australian citizenship or permanent residency.

Reejig is seeking a dynamic and experienced Senior Manager for Community Development to join our Brand, Community, and Campaigns Marketing Team. This role is pivotal in driving our B2B marketing efforts, focusing on engaging and expanding our community of HR and business leaders. With a strong background in various marketing and sales channels, the ideal candidate will understand how these elements synergize to create impactful strategies.

This is a fully remote role that can be based anywhere in Australia (preferably Sydney). 

Skills required:

Proven proficiency in:

• Field marketing
• Community and customer marketing
• Digital Marketing Expertise
• Marketing Analytics
• SEO and SEM Knowledge
• Content Management Systems (CMS)
• Hubspot (or other CRM) 
• Event Planning Tools
• Strong Project Management 
• Canva
• Basic Proficiency in Generative AI and AI Prompting
   
• Strategic Thinking
• Goal-oriented
• Effective Communication
• Networking Abilities
• Adaptability
• Creative Problem-Solving
• Empathy
• Time Management
• Attention to Detail

This is a great opportunity to build your career in the field of facilities management. As a key member of the facilities management team, you will foster key relationships with tenants, service providers, and clients whilst also making recommendations to improve the building’s overall performance, risk profiles, presentation, and condition.

This varied role will see you working closely with our Facilities Management team across different business segments, to learn the requirements of how to efficiently manage the day-to-day operations of key commercial / retail sites across Sydney CBD.

In addition, you will;

• Assist and oversee the maintenance and operation of building services
• Provide maintenance advice ensuring clients’ quality and safety targets are met
• Assist and ensure all planned preventative maintenance programmes are clearly documented, maintained, and completed on time.
• Assist and oversee project-based work including fit-outs and refurbishments
• Assist the team with the day-to-day administrative components and responsibilities, such as work orders, audit reports, budget management, client reporting, risk management, permits, reactive works as examples.

? Join the Future of Finance! Exciting Opportunity at Cutting-Edge Crypto Market Making Firm! ? Are you passionate about the dynamic world of cryptocurrencies? Are you a seasoned leader with a track record of managing high-performing software engineering teams? Look no further! We are working with a leading market making firm operating exclusively in the thrilling realm of crypto, and we're on the lookout for a talented Development Manager to lead their globally distributed development team (15+). Location: Sydney, HK, USA, Remote, Global About Us: Our client is a  pioneers in the crypto market making space, utilizing advanced algorithms and cutting-edge technologies to provide liquidity and optimize trading strategies. With a commitment to innovation and a team of exceptional individuals, we are reshaping the future of finance. Role Overview: As a Development Manager, you will play a crucial role in steering our talented software engineering team towards new heights. Your primary focus will be on overseeing the development of high-performance trading algorithms and systems. The role is mostly hands-off, allowing you to leverage your leadership and architecture skills to guide a diverse team of engineers spread across the globe. Responsibilities: Lead, mentor, and inspire a globally distributed team of software engineers. Collaborate with cross-functional teams to define and execute the technical roadmap. Foster a culture of innovation, quality, and collaboration within the development team. Oversee the design and implementation of trading algorithms and systems in Python, C++, and Rust. Architecture and performance related inputs for software development Work closely with stakeholders to understand business requirements and translate them into technical solutions. Qualifications: Proven experience in managing globally distributed software engineering teams. Strong background in Python, C++, and Rust programming languages. Deep understanding of algorithmic trading and market making in financial markets (ideally the crypto space), Excellent communication and leadership skills. Ability to thrive in a fast-paced, dynamic environment. Perks and Benefits: Competitive salary and performance-based bonuses. Remote work opportunities with a globally distributed team. Exposure to the forefront of crypto market making and financial technology. Professional development opportunities and continuous learning.   Join our client on this thrilling journey into the future of finance! ?? #CryptoInnovators #MarketMakingLeaders #Rust #Crypto #C++

Job Description This role forms part of the national financial reporting team, supporting the business and our clients in the application of accounting standards and other financial reporting regulatory requirements. You will work closely with Partners, Managers and other staff members from multiple parts of the business, leading 2-3 financial reporting specialist topic areas and helping to work through complex technical accounting issues, review financial statements for disclosure compliance, develop and provide training to teams on new developments and common issues as well as develop publications for internal and external consumption. This role can be located in Melbourne or Sydney Your opportunity Provide formal consultations on the application of accounting standards/regulations to specific transactionsCoach engagement teams and DPP team members through technical issues, including reviewing junior team members work and provide feedbackBecome a subject matter expert on specific technical accounting topics though involvement in specific technical accounting subject matter focus groups (e.g. business combinations, financial instruments, impairment, sustainability reporting)Draft technical accounting papers for discussion by the Asia Pacific or Global SME group relating to transactions where there is limited technical guidanceUndertake pre-issuance reviews each reporting period – review of financial statements for compliance with disclosure and accounting requirements relating to material itemsDevelop training or tools based on business and client needs How are you Extraordinary? Advanced experience with the application of International Financial reporting standards and/or Australian Accounting Standards (business combinations, impairment, sustainability and/or financial instruments would be advantageous)Advanced research, analytical and problem-solving skills - capability to analyse and interpret complex information and provide solutions/options with detailed reasoning of risksExceptional professional judgment skills, encompass a high level of expertise, critical thinking, and sound decision-making capabilitiesNaturally inquisitive and driven by opportunities for continuous learning and technical developmentFriendly, professional attitude, pro-active, self-starter with a collaborative team player approach Qualifications Tertiary qualificationsChartered Accountant or equivalent Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth. Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below.

Job Description Our Audit teams provide value to our clients by delivering specialised quality audit and assurance services. High-quality, independent financial statement audits are essential to maintaining investor confidence. Our audit professionals are committed to the public interest, challenging assumptions, and unlocking valuable insights based on a solid understanding of an organisation’s business and industry. Your OpportunityJoin a new, growing team where you will have the opportunity to work on large, publicly listed clients and household names within the financial services spaceLeverage a deep understanding of the financial services industry and work collaboratively with the engagement team to design, develop, and perform audit procedures to obtain sufficient appropriate cumulative audit evidence to support the audit opinion in accordance with professional standards, applicable legal and regulatory requirementsBe accountable for leading and managing engagements and all aspects of audit delivery, client service, and business developmentBe responsible for executing assurance-related engagementsProvide inspirational and engaging leadership to grow and develop our talent Form strong relationships with our prestigious audit clients and play a key role in the delivery of quality assurance and reportingBenefit from career-building experiences through your work on some of the largest audit clientsCareer journey offering considerable scope to grow through our structured future leadership programLook forward to capitalising on interesting career opportunities on offer through our Global network of offices How are you Extraordinary?You enjoy working in the details, with a proactive attitude towards accuracy and deadlinesYou are passionate about the importance of fantastic communication to share ideas, inspire, and create change. You are able to digest, distill, and communicate complex concepts in both written and verbal formsYou are a people person with a love of sharing your audit insight and tailoring your communication appropriately for subject matter experts and clients who want to learn more. Your Experience At KPMG, we believe diversity of thought, background, and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and our communities. To be considered for this opportunity, your qualifications, skills & experience could include:Deep Financial Services experienceUS-SOX accreditation is desirableBring a proven track record of high performance and successHave gained strong IFRS skillsExceptional problem-solving and analytical skillsHighly developed written and verbal communication skillsDemonstrated team leadership abilitiesQualifications We are looking for applicants that have relevant tertiary qualifications including a CA or CPA or equivalent, or ability to obtain a CA or CPA. Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change, and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options, and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below.

Job Description Finance Hub is KPMG's outsourced bookkeeping, payroll, and outsourced finance function; designed for businesses of all sizes. Finance Hub is a cloud-technology-based solution that offers a range of services to support, supplement, and enhance our client’s finance function and financial operations; delivered by a dedicated KPMG finance officer and engagement team. Your Opportunity With continued growth, we are looking to recruit suitably experienced bookkeepers to join our national network of finance officers and delivery teams.  Open to candidates in Melbourne, Perth, and Sydney region. As an Assistant Manager in our FinHub space, you will have accountability for supporting numerous clients with: End-to-end AP including processing invoices, uploading vendor payments to banking files, remittance advice, and responding to vendor queriesMaintain Inboxes - AP invoice submissions and queries from Suppliers and ClientsPreparation of Business Activity Statements (BAS) and installment Activity Statements (IAS).Payroll processing including expense reimbursement managementReviewing and assessing the work of junior staff Preparation and lodgement of periodic superannuation and payroll tax reporting and paymentsPeriodic bank reconciliationsCredit card reconciliationsAssisting in preparing financial information/reports for accountants, on a monthly and quarterly basis.Assist in the preparation of General Ledger reconciliationsAssist clients transition to automated cloud software systems. As you grow, develop, and learn within this role, you will have the opportunity to assist our clients with:Preparation of monthly financial reports covering balance sheet, profit and loss, and cash flow statementsPlay a business partnering role to the client’s management teamManaging the general ledger including overseeing the monthly balance sheet, banking, and inter-company reconciliationsCompletion of the monthly accruals, journals, fixed assets, and depreciation schedulesAssisting with budgeting, forecasting, and cash flow managementTraining and mentoring staff How are you extraordinary? This role is suited to a highly detail-oriented person who thrives on a challenge.We use applications such as Xero, MYOB, Excel, Fathom, Castaway, Spotlight, Approvalmax, Ezzybills ADP, and Deputy.  Although not essential, awareness and experience of these applications would be an advantage, but not an inhibitor for the right applicant. Your Experience At KPMG, we believe diversity of thought, background, and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and our communities. To be considered for this opportunity, your qualifications, skills & experience could include:Strong attention to detail, to ensure the accuracy of informationExcellent time management skillsStrong reconciliation skillsProficient use of technology including MS Outlook and be proficient in MS Office Suite (word excel etc)Australian Citizen or valid Right to WorkAbility to prioritise, organise, and complete work within established deadlines and to maintain a consistent level of professionalism;A can-do attitude and ability to multi-task and thrive in a changing environment requiring flexibility and adjustment.Willingness to learn;Ability to work effectively in a busy team environment as well as work independently;Problem-solving abilities;Self-motivated, autonomous, reliable and trustworthy;Additional Information KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change, and enable growth.  Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options, and more. Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the  Talent Support Team. At KPMG every career is different, and we look forward to seeing how you grow with us. For further information, and to apply, please visit our website via the “Apply” button below.

Sofitel Brisbane Central is seeking a dynamic leader with a passion for culinary excellence and a track record of success in the luxury hospitality industry. As an Assistant Outlets Manager, you will lead a diverse team of hospitality professionals to create unforgettable experiences for our guests in our award-winning restaurant, Suzette, our elegant lobby bar, Cuvee and our In-Room Dining services.

What you will be doing:

• Assist in leading, mentoring and training the operations team members in all outlets – Suzette, Cuvee lounge bar, In-Room Dining and Mini Bar
• Supervise and delegate duties, ensuring brand standards are maintained
• Liaise with kitchen to ensure the highest standard of food quality and visual presentation
• Collaborate with other hotel departments to strategise on new product and service offerings
• Promote a strong ‘Heartist’ culture and a team focused on creating unforgettable guest experiences.