Are you a Marketing Consultant who enjoys implementing solutions that are meaningful? 

As one of our Marketing Consultants you will have the opportunity to work with a close-knit team, delivering on high profile enterprise-level Marketing projects and learn directly from a Salesforce Certified Technical Architect. Key to this role will be your ability to understand business needs and collaborate with stakeholders on implementations/solutions that best utilise their budget. 

This role will see you run Marketing workshops with a variety of clients, configure the Marketing Cloud and Account Engagement Platforms and present solutions/recommendations to our stakeholders. 

Epay, a subsidiary of Euronet Worldwide, is seeking a Sales Support professional to join our team. In this role, you will play a vital role in supporting our sales team and ensuring the smooth operation of our sales processes.

Responsibilities:

• Provide administrative support to the sales team, including handling inquiries, preparing sales materials, and coordinating meetings.
• Assist with order processing, including entering orders into the system, tracking shipments, and providing updates to retailers
• Collaborate with internal teams such as operations, finance, and customer service to ensure timely and accurate delivery of products and services
• Maintain CRM system by updating customer information and sales activities
• Prepare sales reports and presentations as required

The ideal candidate will have a strong attention to detail, excellent organisational skills, and a passion for providing exceptional support to the sales team. Proficiency in Microsoft Office suite and experience with CRM systems are highly preferred.

Requirements:

• Previous experience in a sales support role or similar administrative position
• Excellent written and verbal communication skills
• Strong attention to detail and ability to multitask
• Proficiency in Microsoft Office suite
• Experience with CRM systems is a plus
• Ability to work collaboratively with cross-functional teams

To be eligible to apply for this role you must be legally permitted to work permanently in Australia.

If you are a motivated and organised individual with a passion for supporting sales efforts, we would love to hear from you.

At epay Australia, we recognise our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture to deliver the best opportunities for our workforce. Benefit from hybrid work, birthday initiatives, paid parental leave and regular social events.

Reporting to the Director of Sales and Marketing, this is a pivotal role in the team, where a self-driven proactive approach is paramount.

You will:

• Drive sales to ensure revenue and conversion targets are achieved for C&E business including Residentials.
• Liaise with the entire operations team to ensure high quality, impeccable service and experience is provided.
• Provide quotations for conference and events proposal covering venue, function, menu and accommodation costs ensuring revenue is maximized.
• Lead the reactive sales team including the overall coordination of events and conferences.
• Host high value client site visits and develop future business pipeline from repeat clients.
• You will be motivated, organized and outgoing by nature with the drive to continually learn and progress your career.
• Strong attention to detail and drive to succeed.
• Extensive experience in hotel Conference sales with a strong commercial acumen.

Reporting to the Director of Sales and Marketing, this is a pivotal role in the team, where a self-driven proactive approach is paramount.

You will be:

• Developing, managing and optimizing marketing content (yearly marketing plans), for all channels, focusing on increasing online performance, driving visibility/traffic and sale conversion across multiple segments.
• Lead the creation and management of compelling content and storytelling that aligns with marketing goals, business strategy and brand standards, ensuring high engagement across all channels.
• Developing and managing social media content, promotions and food & beverage initiatives.
• Developing creative advertising, copywriting, hotel collateral, direct mail, photography and overall internal initiatives including collateral design.
• Prospecting and managing key partnerships.
• Responsible for internal and external communication including the management of media and PR agencies.

The Industry Marketing team is at the forefront of our company’s growth, helping the world to understand our unique value and its relevance by industry. We seek a passionate marketer who can define the best program of action to excite and mobilize Global Public Sector (GPS).  In this role, you will distill our platform and products into compelling value propositions that motivate audiences toward deeper engagement with ServiceNow. Your role in helping us to reimagine the future of work will require thought leadership, action-orientation, commitment to excellence and incredible teamwork. This individual contributor role reports to the Sr. Director, Industry Marketing.

 What you get to do in this role:

• Define ServiceNow’s value proposition for Global Public Sector, its Solutions and included set of products, globally; create the narratives for the key buying centers
• Help to fuel the growth of Global Public Sector by contributing to scale marketing and selling motions: optimize motions for Public Sector target personas, aligned to mission areas and solutions, sales maturity, market maturity and solution-market fit
• Provide input to compelling content across a variety of asset types (research, white papers, presentations, customer stories, e-books, etc.) and communication platforms ( .com, social, blogs, webinars, email, events, community and more)
• Partner with product management to articulate value propositions and amplify release-related deliverables; ensure alignment between product-level and industry-level messaging and taxonomy; ensure relevance of messaging to industry audiences
• Identify, validate and develop cross-organizational use cases for our products and solutions
• Provide field go-to-market enablement content based upon that team’s strategies for effective selling and value-based selling principles.  Relationships include linkages to Partner, Analyst and Client Advocacy teams
• Help drive scale efficiencies across ServiceNow: run communities of practice, participate in planning and interlock meetings, make process improvements, and generally mature the marketing functions upon which you have influence
• Collaborate with linked global marketing teams to create end-to-end marketing programs that drive scale and value, and which are designed with localization in mind (linked teams include campaigns and pipeline demand generation, regional and account-based marketing, public relations, internal communications and brand)
• Act as a spokesperson for ServiceNow solutions to internal and external audiences, including sales kickoff, sales training, executive briefing center, Knowledge, events, webinars, industry conferences, and analyst briefings
• Help support key conferences and regional events - including speaker selection, content reviews, and messaging support
• Help develop and deliver sales training content to improve funnel and sales performance

Are you ready to join our team as a Business Insurance Sales Consultant? We're looking for a passionate and engaging professional to drive our business insurance sales and provide exceptional service to our customers.

As a Business Insurance Sales Consultant, you will:

• Follow up warm leads from potential clients who have registered on our website, and in time, progress to handling inbound enquiries.
• Utilize your training and knowledge of BizCover's business insurance products to help customers find the right coverage for their specific needs.
• Maintain excellent communication skills to ensure a positive experience for everyone who engages with BizCover, whether they become a customer or not.
• Drive sales and meet key performance indicators (KPIs) to contribute to our ongoing success.
• Adhere to all legislative and quality assurance requirements to ensure compliance and customer satisfaction.

• Prior experience in sales, preferably in a phone-based environment, although not essential.
• Knowledge of commercial insurance or other insurance products would be advantageous, but not required.
• Excellent communication skills with the ability to build and maintain rapport with customers.
• A passion for customer service and a commitment to delivering top-notch experiences on every call.
• A positive attitude and willingness to learn and grow within our dynamic team.

• *Work from home opportunity (if not based in Sydney)
• *If based in Sydney, flexible working opportunity (combination of home and office)
• $55,000 base + uncapped Commission, our consultants regularly earn between $100k and $125k per year
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

Our Inbound Customer Sales Representatives are the first point of contact with prospective customers and existing members who want to purchase, enquire about or amend their NRMA Roadside Assistance membership.     

Your primary focus will be to ask effective questions to identify customer needs and offer appropriate solutions that will add value to our members' lifestyles. You will seek to engage customers in conversation and create a memorable experience by connecting with members through positive energy, empathy and a passion to help others.        

Our contact centre is considered a great talent pool for our wider business, and an excellent start for those looking to expand their career with NRMA.   

Your roster     

We are hiring for our 18th March 2024 intake. We are recruiting full-time employees to work 35 hours per week. You will work between 8am-8pm, on a rotating roster, Monday to Sunday.

What You’ll Bring  

• Ability to thrive in a fast-paced, high volume call centre environment
• High level of resilience and the ability to persevere through challenges with a 'can do" attitude
• Ability to remain calm and focused when under pressure whilst always demonstrating empathy and understanding to our customers  
• Comfortable working autonomously in a remote, work from home set up whilst being a part of a Sales team within a rostered contact centre     
• Effective listening and communication skills to be able to determine the customer’s needs  
• Initiative to be able to support the customer with product suggestions to address their needs   
• Confidence in working with KPIs and targets in our customer needs-based inbound sales environment   
• Strong computer literacy skills including being able to navigate multiple product and customer systems with proven accuracy and attention to detail   
• Excellent team working skills where support and respect for your colleagues is valued

If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today!

Shortlisted applicants will be invited to complete a chat-based interview (an online assessment which will ask you to respond to interview style questions based around your previous work experience and skills). Successful candidates will then be invited to attend an information session to learn more about the role and what it is like to work with us here at The NRMA.  

If you are shortlisted and require any adjustments during the recruitment process, please contact our recruiter when invited to an information session. 

What’s in it for you?

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including but not limited to:   

• Sales commission with the potential to earn an extra 36% on top of your annual base salary, paid monthly!  
• Shift loading for working weekends and public holidays  
• Free Roadside Assistance - for 2 vehicles covered under our Complete Care (valued at $410)   
• 5 weeks annual leave   
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements  
• "ME” day - one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year.     
• Discounts on NRMA Insurance 
   

Know you Belong

At NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve. 

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer