Why Birdeye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 120,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com

The ideal candidate for the Onboarding Strategic Sales Manager role is a sales professional who is well-versed in a multitude of sales strategies, methodologies, and seller profiles.  This role will work alongside other enablement individuals and frontline managers to understand and strengthen the skill sets of our newest sellers through robust coaching programs.

Essential Duties And Responsibilities

• Be part of the team that manages, develops and administers the onboarding program for new sales reps (specifically “Flight School”) that effectively engages, teaches and encourages positive behavior from sales reps
• Create, plan, organize, and deliver engaging and effective coaching programs for ramping sales professionals 
• Own the performance of all new sales hires (including performance to ramping quota) for their first 12 weeks of tenure
• Work with cross-functional teams to align on initiatives, product updates, and business priorities and continuously update programs accordingly
• Identify performance gaps within the sales organization and design onboarding content to improve and influence results, working closely with sales leaders
• Engage cross-functional subject matter experts to share expertise in onboarding sessions as needed
• Manage the use of relevant learning and development tools and software
• Organize and deliver instructor-led training throughout ramping period to test capabilities on core sales skills
• Manage sales coaching tools, including updating coaching-related content and assisting with associated training 
• Track effectiveness of sales coaching by identifying core metrics and key performance indicators (KPIs) and measuring performance accordingly

• BA/BS degree required
• 4-8 years of selling experience, preferably in a quota-carrying role and with manager experience
• Sales training and mentoring experience a bonus
• Experience in the application of various sales methodologies
• Experience with CRM, learning management systems, and sales enablement tools (especially Salesloft and Salesforce)
• Proven success as a mentor/coach to sales professionals
• Extreme attention to detail and organizational skills
• Excellent oral and written communication skills
• Strong desire to work in a collaborative environment, as well as be a self-motivated teammate

• Join a renowned furniture brand founded in Norway over 50 years ago. Sophisticated and design conscious products on a global scale.  
• Drive growth & manage National Key Accounts (Regular interstate travel required). 
• Lead, mentor, and inspire your team, shaping high-performing and proactive team members. 
• Shape and execute strategic initiatives that drive significant business impact and build brand reputation across Australia.  
• Partner directly with the CEO and Global Senior Leadership team members to develop and execute on business objectives.  

 

About the Opportunity 

Reporting and partnering directly with the CEO, this role is all about strengthening our sales strategies, identifying new opportunities, proactively building relationships, leading and driving results nationally. The National Account Manager plays a pivotal role in our client’s business. You will be responsible for delivering on business objectives, shaping and executing sales strategies across a national portfolio of new and existing business and will use your financial and commercial acumen to manage budget and the PNL. You will be leading, and responsible for, the management of an important new account that the business has landed on a national scale.  

You will be seen as a trusted Brand Advocate to our customers, partners, retailers, prospective clients, and internal team members. Your role will involve understanding and passionately communicating the value of our products and our business unique aspects. With a sound understanding of sales techniques, an ability to formulate insights and problem solve, a proactive approach to work and a natural and inherent ability to connect and converse with a range of stakeholders, you and your team will continue to grow our client’s business.  

• Drive revenue growth within a designated portfolio of existing business. 
• Manage the department's budget and have accountability for the PNL.  
• Proactively seek and secure new independent or group accounts, strategically avoiding direct competition with existing account locations. 
• Identify and act on opportunities to achieve year-over-year sales growth. 
• Analyse competitors, trends and share business insights to foster meaningful outcomes for continuous improvement. 
• Provide education and training of internal staff on our products, procedures, selling techniques, and promotions. 
• Collaborate on staff incentive activities using the allocated annual budget to boost sales. 
• Proactively contribute to and monitor promotional strategies for your accounts, ensuring impactful initiatives.   
• Prepare and submit the monthly sales report to the managing director. 

 

What you will need to succeed 

Most importantly to our client, you are someone that thrives in a SME environment and is keen to contribute to a smaller team dynamic. You are a team player, happy to be hands on across a wide range of tasks, want to build a business and grow close connections with the team around you.  

As a people leader, you bring high energy and a commitment to deliver outstanding results. You are a strategic thinker who is adept at aligning business strategy to deliver operational excellence. 

• A minimum of 7+ years in business development, account management or a similar position. Years of experience are just a guide, if you are interested, please apply.  
• Excellent communication skills, the ability to negotiate and manage commercial agreements, and past experience with both new and existing account management.  
• Proven track record of successfully implementing and managing a budget and PNL is essential. Financial acumen is required.  
• Proficiency in CRM software and Microsoft Office suite. 
• Self-motivated with a results-driven mindset. 
• Strong analytical Mindset with ability to draw Sales reports. 
• Willingness to travel for meetings, retailer visits and industry events (essential – please do not apply if you are unable to regularly travel interstate) 
• Strong problem-solving skills and a customer-focused approach. 
• Hold an Australian Driver’s license. 

 

Please note, an annual international trip to the company’s headquarters in Norway may be required.  

 

Interested? Apply now! 

If this seems like the perfect role for you, please apply via LinkedIn and provide a resume and cover letter (optional but preferred). You can email Georgia should you have any questions via [email protected]. 

On behalf of our client, we are looking for a Customer Service Manager.

The role will be responsible for overseeing the administration of the company’s operations, supporting with establishing, and building a new and growing venture in a new market.

The daily duties and responsibilities include:
• Provide strategic planning and management for company’s operations, including staffing, facilities, IT and internal processes/ operational procedures
• Provide high level operation support to develop and maintain the organisation’s resources, including staff, administration and finance.
• Spearhead the successful launch within Australian market and developing and implementing growth strategies.
• Improve and develop financial efficiencies, control costs and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
• Provide financial reports and to Senior executives
• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
• Attract top talent to build the Australian team in country in line with job roles and responsibilities
• Develop and lead the Team, ensure adequate upskilling, training and development is rolled out to support our new team and set our team up for success
• Successfully build, coach and develop team members in line with culture and values.
• Manage functions including sales, customer success, and development, to ensure a best in class customer experience including creating formal procedures aligned with business strategy and planning
• Identifies areas of opportunity within the Australian market, building client base and securing market share.
• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
• Strong client relationships with a strong understanding for what makes a product a success for clients.
• Solid track record of working is a very fast paced environment
• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders;
• Experience in an agile development, startup software, or new product environment
• Experience in SaaS product platform
• Experience in building operational procedures, brand awareness, and building teams for success in new markets.

Salary: $100,000.00 – $130,000.00 per year

Full time role

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On behalf of our client, we are looking for an ICT Sales Representative.

The role will be responsible for developing and converts sales opportunities into sales of computer hardware, software and ICT services.

The daily duties and responsibilities include:
• Quotes and negotiates prices and credit terms, and completes contracts and records orders
• Arranges delivery of goods, installation of equipment and the provision of services
• Reports to sales management on sales made and the marketability of ICT goods and services
• Follows up with clients to ensure satisfaction with ICT goods and services purchased, arranges modifications and resolves any problems arising
• Prepares sales reports, and maintains and submits records of business expenses incurred.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• Skills and knowledge in business IT infrastructure, hardware and software
• Strong interpersonal skills and provide good customer service skills
• Have a proven problem-solving skill and a can-do attitude.
• Computer and database management
• Good communication (verbal and written(skills)
• Influencing/selling skills.

Salary - Salary being offered is commensurate with qualifications and experience and is between $75,000 - $100,000 per annum.

Full time role

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On behalf of our client, we are looking for a Corporate Service Manager.

The role will be responsible for overseeing our Client’s operations, supporting with establishing, and building new and growing venture in a new market.

The daily duties and responsibilities include:
• Provide strategic planning and management for operations, including staffing, facilities, IT and internal processes/ operational procedures
• Spearhead the successful launch of our client’s business within market and developing and implementing growth strategies.
• Improve and develop financial efficiencies, control costs, and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
• Successfully build, coach, and develop team members in line with our client’s culture and values.
• Manage functions including sales, customer success, and development, to ensure a best-in-class customer experience including creating formal procedures aligned with business strategy and planning
• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting, and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.
• Overseeing and driving the regional operations in line with the global operation strategy and company objectives
• Strategically planning on local office expansion in terms of headcount, organization and capacity planning
• Working with the Operation team in managing global production activity, assessment capacity, headcount planning, putting forward new incentives, etc.
• Defining with Management and the local team leaders and teams with clear roles and responsibilities, and managing expectations
• Conducting regular performance review, appraisals & salary review with the local team leaders and teams
• Developing, providing avenues for support, coach, motivation and reward to respective team leaders and teams
• Guiding the development of skills and competencies of team members including identifying training and development needs

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
• Strong client relationships with a strong understanding for what makes a product a success for clients.
• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders.
• Experience in building operational procedures, brand awareness, and building teams for success in new markets
• Good understanding of business operations and decision-making processes
• Analytical and performance-driven mindset
• Critical thinking and decision making
• Effective time manager and multi-tasker able to effectively prioritize in a fast-paced environment - Innovative problem solver
• Team Player / ability to collaborate with others & work in a team-oriented environment
• Ability to work well in an international and multicultural environment

Salary - Salary being offered is commensurate with qualifications and experience and is between $95,000 – $150,000

On behalf of our client, we are looking for a Sales and Marketing Manager.

The role will be responsible for the effective execution of all marketing initiatives and ensuring overall brand objectives are met.

The daily duties and responsibilities include:
• Manage the full sales cycle for your allocated region
• Work to individual and team targets, as well as focused KPI’s
• Demonstrate ability to communicate, present and influence credibly and effectively at all levels of an organisation
• Produce accurate forecasts for sales of products and services monthly
• Unlock new users of company products and workflow
• Balance attraction of new customers and partner with retention and growth of existing customers and partners
• Be omni-present across all verticals with a focus on key markets including film, TV, Live, Fixed Install and more
• Working with our direct partner network to increase our company’s presence in the region
• Organise demos and technical pre-sales and post-sales activity using the Technical Solutions team
• Work with the EMEA Sales Admin to process quotes, orders, invoicing and delivery of goods to customers
• Work with the VP Sales EMEA to plan, resolve issues and ensure good communication across the team
• Work with the marketing team to generate interest and knowledge of the brand across Australia & NZ
• Strong knowledge of direct sales and reselling networks in previous sales roles
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Design and implement a strategic business development plan that expands the company's customer base and ensures it’s strong presence in managed regions.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5 plus years in direct, complex, solution led selling
• Experience of lead generation
• Experience of working with decision makers and closing deals
• Clear achievement of ambitious targets and growth
• Willingness to travel extensively
• Commercially minded, with a proven track record of sales growth
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation
• Strong presentation skills
• Outstanding influencing skills
• Strong negotiation skills

Salary - Salary being offered is commensurate with qualifications and experience and is between $90,000-$120,000

Are you a dynamic and experienced professional in port logistics? We're seeking a highly skilled Port Logistics Manager to lead our clients’ operations and drive efficiency in a bustling port environment in Bunbury. Reporting into the Regional Manager, this key role is responsible for the management and safe execution of the terminal logistics and operations.Responsibilities include:Drive a culture of continuous improvement, implementing best practices and innovative technologies to enhance efficiency and reduce costsLead a talented team of logistics professionals, fostering a collaborative and results-driven work culture to achieve operational excellenceBuild and maintain strong relationships with shipping partners, government agencies, and other stakeholders to ensure smooth collaboration and effective communicationUtilise data analytics to make informed decisions, improving processes, and mitigating risksProvide support to the Regional ManagerTo be considered for this permanent role you will bring a background in shipping, cargo logistics and supply chain within a port operations environment. You will have demonstrated experience in business improvement and bring strong negotiation skills. A proven ability to drive high performing teams and deliver successful outcomes is key.Tertiary qualification or relevant tertiary qualification in logistics or similar and/or Business Management qualification is desirable. Essential requirements:To be eligible for this permanent role, applicants must reside in or be willing to relocate to Bunbury and provide proof of Australian citizenship or permanent residency.    The successful applicant must have a current WA driver’s license, be able to obtain and maintain a Maritime Security Access Card and undergo a pre-employment medical assessment including drug and alcohol testing.If you are a forward-thinking and results-oriented individual with a proven track record in port logistics management, we want to hear from you! At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA community.You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion

Click here to view more detail / apply for Port Logistics Manager

Are you a dynamic and results-driven individual with a passion for sales and digital marketing in the hospitality industry? We are seeking a highly motivated Cluster Sales and Digital Marketing Executive to join our team and drive revenue growth for our portfolio of hotels. If you have a proven track record in sales, digital marketing, and a deep understanding of the hotel industry, we want to hear from you!

Keys duties include, but are not limited to the following:

• Provide quotations for accommodation and event proposals covering across all market segments (groups, corporate, wholesale and events) ensuring revenue is maximised
• Plan and execute web, SEO/SEM, email, social media and other marketing activities on behalf of the hotels
• Develop website copy and regular content updates on all.accor.com and microsites
• Assist in the creation and distribution of marketing materials including brochures, flyers and sales kits
• Assist the Cluster Director of Commercial with specified projects relating to Sales, Marketing, Communication, PR & Events
• Utilise all hotel applications to their potential including ANAIS CRM and Opera PMS while ensuring accuracy in data entry and record keeping

 

Wanted: Fire-Breathing Sales Warlord Who Has The Courage To Set Records and Reach New Heights

Dear Sales Warlord,

If you’ve been searching through countless lifeless job listings on Seek…

Almost slipping into a deep coma from the “We’re looking for a highly experienced and motivated sales professional... blah blah blah” job adverts...

And If you've been looking for THAT opportunity to upgrade your skill set and align yourself with the fastest growing digital agency in Australia…(soon to be the planet).

Then this will be the most important job listing you ever read.

Here’s why...

We’re looking for a sharp, hungry and switched-on sales warlord to join our team.

So what do we mean by a sales warlord?

A motivated, competitive go-getter, who is ready to scorch the earth with their superhuman sales ability.

Someone who is constantly hungry for more.

Someone who is looking for a role where they can truly realise their potential...

And be rewarded with uncapped commissions.

We like to think of it as…

If Zig Zigler, Brian Tracey And Sabri Suby Had A Baby...

You must be someone who looks at sales as a vehicle to provide you with the life you always dreamed about…

While selling something that people actually want...and more importantly, delivers real transformational results to your customers.

Sales must be something you take seriously. Like deadly serious….

We’re talkin’ something you take so seriously, that if it was an Olympic sport you would take home gold for your country.

Objections bounce off you like bullets to batman *pew *pew.

And you’ll run through walls to get to a decision (whether a no or a yes)

There is no lead you won’t follow up on. No prospect that can hide from your unrelenting follow up game. You are….

The Sales Warlord That Keeps Calling, Emailing, Leaving Voicemails...And Following Up Until You Get An Answer!

And you’ve heard it all before….

• I need to think about
• Send me out some more info
• I need to speak to my business partner, wife, husband, accountant, snow white and the seven dwarves. *rolls eyes*.
• I need to run it by the board.
• I need to meditate on it with my Sharman on the next full moon while burning white sage.

Look, you and I both know this list goes, on, and on, and on…(and we’ll teach you how to handle em’ all.)

Whether you’re following up on a proposal or pitching 3 different people in 3 different countries on a Zoom call...There is no sales situation you can’t “close”.

Because in sales, there are two groups of people: Whiners and Winners.

Whiners believe that life is a playground.

They are surprised when they experience rejection or adversity.

They are surprised when a hot prospect ghosts them and stops picking up their calls.

Winners are different.

They succeed in sales because they possess a battleground mentality.

A true sales warlord not only expects adversity, they welcome it.

Okay, okay… enough of that.

Now, a little about us…

We are a full-service digital marketing agency that is growing FAST!

For the last three years, we’ve been ranked as the fastest-growing digital agency…

And the 17th fastest growing company (across all industries) in the country by The Australian Financial Review…

And now we’re on a crusade to take over the world muahahahahaha!

Jokes. Not in an evil way.

But heck, who are we kidding...you've seen our ads all over your newsfeed.

Maybe you’ve even taken a sneaky peak at our careers page.

*wink*

Our business consists of…

85 Of The Wildest, Most Passionate Bunch Of Lunatic Marketers You’ve Ever Worked With...

And this is just one of the reasons we’ve been named as one of the BEST PLACES TO WORK in Australia & New Zealand by AFR and one of the Top 100 Coolest Companies in Australia by Anthill Magazine

We’ve also been named the 9th most innovative media company in Australia by the AFR.

Look, the list goes on and on…because we’ve seriously won more awards than you can shake a stick at…

But enough about us, what about you...

This is what we’re looking for…

1. Self-motivated, confident, energetic and creative.
2. Excellent communication skills.
3. Proven sales success.
4. We don't hire backgrounds, we hire top producers.
5. Experience in digital marketing, SEM, SEO, PPC, high ticket sales or advertising sales is a HUGE plus but not essential.

But Before You Get ALL Excited…I’ll Stop You There...

Because this role won't be easy.

We’re a fast-paced agency who demands nothing but the very best.

We generate tens of thousands of inbound leads every single month. All fueled by ads. Lots and lots of ads.

You will never have to make a cold call.

You will wake up every day to a calendar that's jam-packed with people waiting in line to speak with you.

Yup. Qualified appointments. Coming to you.

There is no cap on earnings and regular bonuses and incentives for superstars.

But we take hustling and working the phones to a whole new level.

It's quite a workload.

And, as such...

We need a super sharp and hungry sales warlord to join our team of top producers.

Maybe you’ve been stagnating at a company with no growth prospects and want to be surrounded by a team of hungry winners.

Maybe you’ve been running your own startup and are sick of being a ‘lone wolf’ and want to be a part of a killer team.

Okay, now...

Here's What To Do Next...

Please take the time to write a Cover Letter that tells us about YOU.

Not some wishy-washy cover letter like…

“I’m 28-year-old Virgo from South Yarra - who enjoys Kanye West, Almond Lattes and Billions”...

No.

We want the details.

The juice.

The nitty-gritty.

Specifically why you think you would be the perfect fit for this role.

If you can’t take the time to do this.

Please don’t waste our time or yours by applying.

Best of luck.

What we're looking for:

• Self-motivated, confident, energetic and creative.
• Excellent communication skills.
• Proven sales success.
• We don't hire backgrounds, we hire top producers.
• Experience in digital marketing, SEM, SEO, PPC, high ticket sales or advertising sales is a HUGE plus but not essential.

The juicy part:

• Salary + UNCAPPED commission structure - we want the best talent and reward as such.
• Endless leads!!!
• Extensive training and full support - we take training very seriously and will provide you with the industry's very best training, giving you the knowledge and confidence needed for greatness.
• Amazing growth prospects and upward mobility in our fast-paced agency.
• INSANE events - You name it and we've probably done it.
• Company trips away - such as glamping, Bali & Thailand.
• Extra leave on your birthday - because you deserve it.
• Two days work from home - because sometimes you just want to wear your comfy pants and slippers.
• Jawdropping headquarters in South Yarra (just off Chapel St.) is close to cafes and public transport.

We move at a lightning pace! Only successful candidates will be contacted. If you haven't been invited via email to complete an interview kit within 5 business days after submitting your application, unfortunately you haven't been successful this time around!

Related keywords: sales, high ticket closer, inbound sales, sales rep, sales professional, advertising sales, digital marketing, digital agency sales,

Service Sales Administrator role now available! Your new company I am currently recruiting for a full-time, permanent Service Sales Administrator role for a European leading company specialising in cutting edge technology within analytical instrumentation and laboratory equipment for private and public sectors. This company is seeking an ambitious, bubbly, and detail-oriented candidate with strong communication skills. This position is a great opportunity for someone who is seeking ongoing product training and career advancement. Parking on-site and WFH flexibility is also provided. Your new role

Service Sales convert quotes to orders
Ensure retention of service contract business
Maintain the service budget
Contract Administration
Interpretation of the contract inclusions
Keeping track of all activity within our CRM
Regular compliance check and follow-up
Data entry, maintenance, and clean-up activities

What you'll need to succeed

Professional phone manner with excellent written and verbal communication skills
Efficient processing experience with a high level of accuracy
Science degree or equivalent (preferred but not essential)
Knowledge of CRM and MS Office, including Word and Excel is required
Self-motivated, energetic, and passionate

What you'll get in return

Great company culture and support
Opportunities for career progression
Extensive product training provided
Competitive entry level salary
Monthly commission and KPI compensation

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or alternatively, email me directly to [email protected] and I will be in touch. PLEASE NOTE, YOU MUST BE AN AUSTRALIAN CITIZEN OR A PERMANENT RESIDENT TO APPLY FOR THIS POSITION! If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.

Position Summary

The Senior Planning Manager is responsible for delivering a best-in-class planning product by blending the science of our planning tools with your media craft experience to drive the day-to-day connection planning across paid and non-paid channels ensuring required deliverables are achieved. 

Be part of a passionate, collaborative and high energy team, working closely with Strategy, Integrated Planning, Trading and Performance teams to ensure we’re delivering upon client business outcomes.

 

Job Responsibilities


Leads and develops all Creative Connections Recommendations and Connections Plans in collaboration with the trading and performance teams ensuring they deliver on the briefed business outcomes.
Incorporation of UM proprietary planning tools, such as Growth Accelerator, into the planning recommendations. 
Manages and leads planning outputs across all channels; working with strategy, trading and special business units. 
Supports the Planning Director and Group Director by managing day to day workflow;
Ensures team WIPs (Planning/Trading) are scheduled and actions allocated responsibilities post WIP.
Drives a collaborative approach with all UM departments including BUs to develop best in class media solutions. 
Ensures a strong relationship with all media partners to remain across key/upcoming opportunities and trends;
Builds strong relationships with media and performance leads
Participates in agency and group Planning initiatives ensuring best practice.
Supports Planning Director in major client planning projects across client alignment – e.g. Screens Optimisation.
Oversees financial process alongside the Senior Trading Manager to ensure monthly invoicing is in-line with the plan.
Leads Planning recommendations (in collaboration with Senior Trading Managers) for day-to-day campaign optimisations to ensure delivery against business outcomes


 

Desired Skills & Experience


5+ years experience working across media planning and execution of all channels (offline skew) with experience in team management and strong understanding of the Australian media landscape.
Someone who remains up to date with all Australian and global market trends and has an educated point of view of the impact it has on their client’s business and/or approach to the planning craft
Effective communication and collaboration with the Client team to ensure recommendations are in-line with client expectations and deliver on briefed outcomes.
Has a clear demonstration of problem solving skills and comes solutions ready. 
Competent skills in creating best practice and market leading implementation planning responses, working in conjunction with the Planning Director. 
Ensuring that our clients are delivered future focused recommendations that take into consideration projected market trends.
Lives and breathes the Planning craft and has an inherit nature to continue learning and development within the craft
Exceptional presentation skills with more senior clients, media partners and internal UM and Mediabrands stakeholders. 
Has a positive portrayal of the Planning craft internally to build presence of the discipline. 
Develops strong relationships with clients (specifically the media and performance leads)Has had exposure to Google Analytics or DMP’s in current or former roles


 

Salary range between $95,000 & $105,000 including Superannuation.

Working across one of the most innovative and exciting clients in Australia, with iconic campaigns spanning branding and performance marketing, this role is the opportunity to improve systems and operations to build better workflow for the Optus team.
This client is leading the way with their 1st party data approach, working with sophisticated technology solutions to provide best-in-market advertising solutions.
As Media Campaign Reporting Manager, you are responsible for identifying areas of automation within the teams reporting requirements and assist the teams in creating a concise brief on what is required for automated templates or solutions.
You will work with the Partnerships and client leads on client facing reporting requirements and assist in delivering and identifying ways to streamline manual inputs for greater efficiencies and uniformity across the client group.

Key Responsibilities
• Support training requirements and areas of automation for internal systems and tools to ensure efficiency and best practice within UM teams around tools and reporting.
• Lead a positive and motivating work environment while mentoring team members to produce best practice skills through training and automation solutions.
• Ensure reporting templates produced, where appropriate, are streamlined for ease of sharing across other teams to improve and consolidate reporting methods across the agency.
• Produce and deliver Optus monthly analytics report requirements for all media activity including MROI and DOMO across both consumer and SMB business.
• Provide monthly budget reconciliation and expenditure reports, as well as quarterly spend profile overviews.
• Monthly checks on invoice loading, ensuring accuracy of data and teams are adopting the agencies best practice guidelines across both offline and online.
• Work closely with Orion to deliver accurate reports and summaries to clients and internal teams.
• Become a UM expert in implementing a system to share knowledge and skills of producing best practice reporting templates and solutions.

Who you are
• Previous experience working within the media industry to understand how changes may impact on the way teams need to operate is highly desirable
• Solid understanding of the full media landscape, across both offline and online channels
• Strong reasoning and analytical skills
• Effective communication to detail
• Exceptional numerical and problem-solving skills
• Efficient time prioritisation and task management skills
• Ability to manage multiple projects and various team expectations and deliverables.
• Team player with strong personal skills, working with variety of team.
• Superb technical and expert knowledge in tools and systems.

What's in it for you?
• Opportunity to grow your skillset and branch into different areas e.g., Media planning, data and analytics and growth through systems and the reporting team
• Minimal client contact in your day to day
• Align with a global media powerhouse
• Birthday Leave
• UM offers up to 16 weeks Paid Parental leave for the Primary Carer and up to 8 weeks for the Secondary Carer.
• Annual Leave Reward Days
• International Remote Working policy
• Sydney office redesign & perks
• Inclusive and collaborative company culture
• Hybrid Working
• Wellness initiatives – gym, meditation sessions, EAP
• Culture initiatives – clubs, social drinks, regular events, ping pong/pool tables
• Local/global mobility
• Ongoing L&D opportunities

Be part of the future everyone is searching for. Apply to join the UM Australia team today.

Salary ranging from $70,000-80,000 inclusive of superannuation.

UM Australia is an equal opportunity employer and is committed to building a diverse and inclusive workplace. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business. Our people are our difference, and we are always looking for amazing talent to join our team.

About this Role:

The Missing Link is looking for an enthusiastic Sales Operations Executive to join our supportive team in Sydney. You will be provided with ongoing support, training and development to thrive and succeed in the role. As Sales Operations Executive you will be part of a team that supports the broader sales team (Account Managers and Business Development Managers) to provide exceptional service to our customers.

Primary duties are sales support functions including customer service, quoting and administration, licensing renewals, ensuring prompt and efficient procurement of goods and services, and maintaining strong relationships with clients and suppliers.

Responsibilities:

• Collaborate with the sales team to understand their requirements and provide them with the necessary support
• Handle client inquiries, resolve issues, and provide exceptional customer service to support the sales process
• Assist in the preparation of quotations, proposals, presentations, and contracts for the Sales Team
• Coordinate with internal departments, such as marketing, finance, and operations, to gather relevant information for sales materials
• Maintain and update client databases, sales reports, and other relevant documentation
• Receive and process client orders and internal orders
• Track orders through to delivery
• Ensure adequate levels are kept of stocked items and ensure items are correctly accounted for
• Ensure work area, stock room and loading dock are kept tidy and WHS compliant

• 1-2 years’ experience in sales support, executive administration, procurement, purchasing or a similar role.
• Excellent communication, negotiation, interpersonal skills, and the ability to collaborate effectively.
• Proficiency in using relevant software applications, such as Microsoft Office.
• Strong attention to detail and organisational skills to manage multiple deadlines simultaneously.
• Ability to build and maintain strong relationships with internal and external stakeholders.
• Defence force experience desirable.

Great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link:

• Hybrid / flexible working arrangements
• Supportive and collaborative environment
• Training / mentoring programs
• Regular fun social events
• Free breakfast, drinks and monthly lunches
• Great bonus structure

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely, on time and wherever they are needed in the world.

We are currently 1,100 people headquartered in the UK with global offices in the US, EU, JAPAC and South Africa.  Clinigen has grown rapidly since it began in 2010 and is positioned well for an exciting future of continued expansion. To sustain our growth, we have an exciting opportunity for a motivated, driven and ambitious Specialist Sales Representative to be part of our highly successful global team.

The Role:

As our newly appointed Specialist Sales Representative you will have responsibility to actively manage the sales territory, key customer relationships and activities, support marketing activities, identify customer trends and opportunities, to achieve/ exceed territory sales targets. 

The role will focus primarily on designated specialties (ie: Rheumatology) in the sales territory, with a corresponding secondary aligned pharmacy channel focus to support the sales of the product.  There will also be a split focus later for Pediatrics to support another product at launch, on the specific territory.

Key Accountabilities:

• Meet/Exceed Sales Territory Targets
• Strategic Territory Planning and Management
• Data Analytics, Budget Control, Forecasting and Reporting
• Customer Relationship Management
• Team Collaboration
• Knowledge and Compliance
• Administration

Key Responsibilities Include:

• Meet/exceed sales and growth targets and deliver budgeted revenue.
• Engage with HCP’S, Clinical Nurses, and Nurse practitioners in Key Hospitals through face-to-face appointments, Department and MDT meetings to provide disease and product education/awareness.
• Attend industry conferences of relevant therapeutic areas to expand knowledge and communicate key findings to the greater team.
• Develop annual strategic territory action plan and strategy for assigned products, revised quarterly.
• Identify and engage with KOL’s to achieve advocacy.
• Secondary focus on pharmacy channel and support to ensure sales success.
• Follow through on customer commitments and requests promptly.
• Meet or exceed agreed reach and frequency targets with key HCPs.
• Monitor key financial areas including the recording of monthly sales and expenditure.
• Maintain knowledge and understanding of therapy area to transfer into reasonable strategies and support future activities.
• Use strong technical knowledge and sales skills to build confidence in our brand.
• Contribute to strong cross functional relationships, specifically; Finance, Customer Service, Regulatory, Quality, Medical and Distribution to support the execution of set objectives.

• Sales Experience in Rheumatology / Dermatology or Pediatrics highly favorable
• Tertiary qualification in science, health or business fields
• Completion of Medicines Australia Continuing Education Program
• Demonstrated local experience as a Hospital Specialist Representative/Key Account Manager with specialty medicines focus.
• Demonstrated stakeholder engagement and relationship building skills
• A proven record in business planning with demonstratable sales success
• Highly organised with an ability to self-motivate and work autonomously.
• Current driver’s license and reliable vehicle

Interested? we would love to hear from you, please apply today for immediate consideration.