Are you a seasoned Client Services Professional searching for the perfect blend of work and life?  Look no further!  We’re thrilled to offer an exciting hybrid role that has you working from our office one day a week and the rest of the week from the comfort of your home.

As our Client Services Professional, you’ll be at the forefront of ensuring our clients receive top-notch service.  Your expertise will contribute to maintaining our industry leading standards, all while enjoying the flexibility that fits seamlessly into your lifestyle.

Working closely with the Managing Director, you will be responsible for managing front office existing and potential client relationships in the areas of Marketing, Sales and Customer Service activity to continue to grow a Healthy, Profitable and Sustainable business.

The key focus of this role is to build and maintain strong relationships with clients through regular communication and to coordinate and support development and implementation of the marketing plan to reach “Ideal Customers”.

• You will provide the first point of contact for enquiries (phone calls, emails, ad campaigns and website) from potential clients about products and services
• Maintain and upgrade product and service offerings
• Maintain and upgrade the look, content and functionality of online tools: website, multiple social media platform outreach campaigns, email sequencing, newsletters, Facebook, Instagram, CRM sequencing.
• Maintain records of all existing and potential client communication on the company CRM (Hubspot)
• Coordinate course and workshop promotional activities
• Coordinate and monitor course and workshop schedules

   

Job Title

Job Description Summary

Job Description

The Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. 

About the role

• Provide general overall facility management services, including continuous monitoring of office/facility
• Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery
• Follow up with clients to ensure customer satisfaction
• Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action
• Coordinate with outside contractors for the service and repairs of equipment

About You

• A minimum of 1 year of work experience in an administrative, accounting or tenant services capacity
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications
• Previous customer service experience
• Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We are seeking the expertise of a marketing & administrative professional within our Office Leasing team based in our Perth CBD office. This is a great opportunity to take the next step in your career within a high-performing and collaborative team.

You will be responsible for a variety of tasks which include:

• Preparing, formatting and collating reports, marketing materials, submissions, and other documentation using InDesign.
• Managing internal and external enquiries and correspondence for the team.
• Assisting the marketing team with the coordination of marketing events and campaigns.
• Updating of internal databases.
• Reconciling and actioning invoices and expenses.
• Managing team travel economically, ensuring cost effective airfares and ground transport are arranged.

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

The Role

We're seeking applications from customer-centric individuals passionate about providing outstanding customer service and striving to achieve top-level sales results.  

If you have a keen interest in sales and want to establish yourself as a strong Outbound Sales master, this is the right role for you!

To ensure you will get our full support and training for the role, we will get you started in an office-based model and move to a hybrid model between our Bentley, WA, head office and home office.

In this role, you will interact with and support Bega Group customers, including Cafes, bakeries, hospitals, aged care, hotels, and local trades, to spread our unique products across Perth Metro.

Responsibilities 

• Drive increased distribution of Bega products throughout designated territory customers. 
• Achieve volume growth, sales & activity achievement goals within the designated territory.
• Identifying business opportunities and meeting distribution targets.
• Achieving daily outbound calls target through selling promotions & deals across our range.
• Partnering with state-based Territory Managers to drive growth in allocated regions.
• Building & maintaining trusting relationships with customers.

About you 

• Experience in Outbound sales is preferred but not essential. 
• Excellent communication skills.
• Basic computer literacy.
• Good time management and problem-solving skills.
• Ability to achieve daily and weekly targets & KPIs.
• Able to work independently.