Lodge new insurance claims for our customers and intermediaries Determine coverage through exploratory questioning, policy interpretation and using judgement and analysis to make informed decisions Elevate the customer experience through setting clear expectations of the claim process and effectively communicating how the claim will be managed Negotiate and obtain collection of customer excess including appropriate education of payment options Accountable for financial outcomes impacting claims costs through application of correct policy limits, applicable laws and leveraging preferred suppliers/repair methods Respond to and manage customer, supplier and repairer and third-party enquiries on existing claims via customer channel of choice with a focus on cost management and progressing and finalising the claim Respond to and manage claim activities; customer, supplier and repairer correspondence and complaints within agreed timeframes and obligations Ensure information provided to the customer is clear, complete and accurate based on sound knowledge and understanding of claim policies, processes and their intent Ensure claim review is completed on each claim touch; liaise with suppliers and repairers to ensure timely replacement and/or repair experience for our customers and claim is progressed efficiently, actively contributing to overall reduction of customer life of claim and effective financial management Identify opportunities to improve processes and systems and participate in their testing, in order to contribute to the overall efficiency and cost effectiveness of the Claims function Accountable for decision making within policy guidelines and delegations of authority to deliver best outcome for the customer and the organisation Appropriate and professional workplace behaviours, assist other team members and willingly undertake other key responsibilities and activities to contribute to overall portfolio health Demonstrate responsibility for own personal development and professional learning goals and actively participate in performance review process in conjunction with direct Leader

Lodge new insurance claims for our customers and intermediaries Determine coverage through exploratory questioning, policy interpretation and using judgement and analysis to make informed decisions Elevate the customer experience through setting clear expectations of the claim process and effectively communicating how the claim will be managed Negotiate and obtain collection of customer excess including appropriate education of payment options Accountable for financial outcomes impacting claims costs through application of correct policy limits, applicable laws and leveraging preferred suppliers/repair methods Respond to and manage customer, supplier and repairer and third-party enquiries on existing claims via customer channel of choice with a focus on cost management and progressing and finalising the claim Respond to and manage claim activities; customer, supplier and repairer correspondence and complaints within agreed timeframes and obligations Ensure information provided to the customer is clear, complete and accurate based on sound knowledge and understanding of claim policies, processes and their intent Ensure claim review is completed on each claim touch; liaise with suppliers and repairers to ensure timely replacement and/or repair experience for our customers and claim is progressed efficiently, actively contributing to overall reduction of customer life of claim and effective financial management Identify opportunities to improve processes and systems and participate in their testing, in order to contribute to the overall efficiency and cost effectiveness of the Claims function Accountable for decision making within policy guidelines and delegations of authority to deliver best outcome for the customer and the organisation Appropriate and professional workplace behaviours, assist other team members and willingly undertake other key responsibilities and activities to contribute to overall portfolio health Demonstrate responsibility for own personal development and professional learning goals and actively participate in performance review process in conjunction with direct Leader

Adherence to all the regulatory bodies in AustraliaAchievement of agreed performance targets set by the businessMaintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Delivery of agreed service agreements with internal customers and where applicable external customersDetermining priorities of workEnsure compliance with internal policies and procedures, external regulations and information security standardsAccountability for own performance

Adherence to all the regulatory bodies in AustraliaAchievement of agreed performance targets set by the businessMaintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Delivery of agreed service agreements with internal customers and where applicable external customersDetermining priorities of workEnsure compliance with internal policies and procedures, external regulations and information security standardsAccountability for own performance

About us: 

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

The Associate Service Technician 24/7 position is a vital role that significantly contributes to the continuity and efficiency of our DC Operations teams. The Associate Service Technician role is designed to uphold the highest standards of operational excellence and to ensure the continued customer satisfaction and data centre uptime we are known for. This role encompasses supporting customers, maintenance and monitoring activities, and is a key role in CDC’s career pathways initiative with investment in learning and development opportunities, as we empower our teams for future growth.

Other responsibilities include:

•  Support and engage with Customers, Service Technicians and contractors undertaking support activities and overseeing maintenance works
• Monitor critical infrastructure to ensure continuity of services and no disruption to client’s or business operations,
• Utilise electronic monitoring systems to proactively oversee and monitor site conditions
• Respond to customer requests and critical events swiftly,
• Ensure personnel are performing activities safely and in accordance with CDC’s processes and procedures.
• Provide timely reporting of events, and support restoration to normal operations.

Benefits, Training and Offerings: 

Our training program provides tailored content through our CDC Academy, specifically designed for individuals starting out in this role. You'll learn hands-on by shadowing and working alongside our experienced Service Technicians, gaining essential knowledge to develop your skillset. This role is pivotal in ensuring the reliability of our data centres, offering an excellent avenue for those looking to launch their career in the Data Centre industry.

About you: 

This is a great opportunity for someone who might not necessarily have a trade qualification, but has an interest in growing and developing a career within a rapidly growing technology company.

• Previous working exposure within IT, telecommunications, trade, industrial facilities, or other technical environments
• Exposure to working with diverse teams, including internal stakeholders, SMEs and external service providers.
• Ability to identify risks and provide effective and innovative solutions.

Essential:

Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.

How to Apply:

If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.

Closing Date: 11.55pm, Monday the 11th of March 2024

Combining execution and strategy, Our Strategy and Business Operations (BizOps) team work on high impact and high priority projects across Open. This requires an extremely high performing generalist capable of taking complex, multi-dimensional problems, coming up with solutions and executing them across the business.

About Open
Say hello to insurance that works wonders. At Open, we're on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world's least digitally mature industries - for years it's remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

Our team thrive on solving problems to revolutionise insurance and have a ‘no excusesʼ attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and letʼs build the future of insurance together.

About The Role
We created the BizOps team at Open to assist in defining and driving, operational and organisational improvements across Open. It operates like an internal consulting group that works on a range of critical projects and issues and sees them through to implementation.

What you'll be doing:

• Optimise and create bulletproof processes across all areas of Open
• Helping answer strategic questions such as our operating model, new products and markets
• Performing analysis on our operations, and driving insight to help us optimise various parts of our business
• Owning projects that will enable us to expand operationally into new international markets

Requirements

• Bachelor degree or higher
• Problem solving skills - you're able to see complex problems, break them down and solve them in a logical and analytical way
• Clear communication skills - you're able to clearly articulate your thoughts to stakeholders at all levels
• Transparent - you challenge respectfully, share insights freely and own your mistakes‍
• Passionate - you've got high energy to build a leading insurance company
• Resilient - you can stay collected and remain effective at all times
• Focused - you can keep your eyes on the prize, even when there are a million competing priorities
• A high achiever - you've always been able to generate success

You'll be expected to work autonomously and with teams. You will be expected to get things done, and be able to point to your impact.

You'll have some (but not necessarily all) of the experiences described here:
You have ~1-2 years of experience at a top-tier management consulting firm, engineering firm, law firm or investment bank with a proven bias to execution

~1-2 years of experience in a similar Business Operations role at a high growth startup


Why Open?
It's an exciting time to join Open Technology Services AU and be part of a tech company going through a hyper-growth phase. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn't exactly match the job description. We're looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

Embrace a role that aligns with the school calendar — this is a term-time opportunity!

Become the frontline ambassador connecting our business with customers and contribute to our mission of enriching the lives of student's with dyslexia through assistive technology.

As a Sales Associate, you'll play a pivotal role in actively engaging customers from nation-wide schools by delivering exceptional customer service - all with your sparkling personality and from the comfort of your desk.

You'll collaborate closely with your manager and be instrumental in unearthing and reaching out to potential sales leads, forging connections, and scheduling captivating introduction demonstrations / webinars. You'll respond to customer inquiries relying on your superb product information. You'll accomplish all this by showcasing your amazing CRM expertise!

If you're a motivated and results-driven individual with stellar communication skills, we invite you to be part of our award-winning team and join us in creating a lasting, positive impact on students' lives through our transformative assistive technology.

INDSP

• Previous consultative sales experience (customer service or sales experience)
• Exceptional communication and interpersonal skills
• CRM experience is preferred but not essential
• Working knowledge of Office 365
• Strong organisation skills
• Fluency with English (written and spoken)
• Commitment to going the extra mile to give customers the quality service they deserve
• Robust administrative capabilities coupled with a sharp numerical acumen
• Detail-oriented mindset, consistently delivering high-quality and accurate work
• The knack for building rapport and sustaining enduring client relationships
• The ability to autonomously handle tasks while thriving in a collaborative team environment
• While previous experience in Education or Special Education sales is advantageous, it's not a deal-breaker

• $27.50 per hour + superannuation
• Annual increase
• This role will suit a parent wishing to work from 9am to 3pm
• The successful applicant will have NSW school holidays off (approximately 12 weeks each year)
• Working for a global company who really make change happen!

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

We're on a mission to double the lifespan of our pets, and we need you to help discover the way as the Associate Product Manager - Research in our Research and Development Team. 

Who is this for? Are you an adept strategist with a background in top-tier management consultancy or high growth start-up, looking to work in the business of science? If your expertise is complemented by a strong scientific foundation, potentially highlighted by a PhD, and you're driven to apply your skills within the pet wellness industry, this pivotal role is designed for you.  

As an Associate Product Manager - Research at Lyka, you will lead the charge in bridging cutting-edge science with strategic business initiatives to propel pet health and nutrition forward. Your role will be instrumental in navigating our mission towards doubling pets' lifespans through innovative nutritional solutions and sustainable practices. 

What you will do: 

Research strategy

Aid in developing our research strategy and pipeline to meet business goals, centring on our key thematic priorities: 

1. Safety & benefits demonstration: Demonstrating the safety and efficacy of our products  
2. Improving the general health and happiness of puppers 
3. Improving our products to deliver greater benefits to pets 
4. Developing new products and/or services based on research breakthroughs 

• Create research proposals: Craft proposals grounded in solid statistical and scientific principles in line with our business goals. This includes cost modelling and spearheading the studies' execution, while seamlessly collaborating with external stakeholders such as universities, industrial partners, and customers. 
• Manage active studies: Supervise active research projects, ensuring they progress effectively and align with our investigative objectives. 
• Analytical excellence: Engage in the analysis and synthesis of research results, transforming raw data into actionable insights and coherent findings. 
• Scholarly support: Assist in drafting papers that elucidate research outcomes and white papers that reinforce our perspectives and beliefs. 
• Grant applications: Identify, apply for, and win grants to support our research initiatives. 
• Collaboration: Partner seamlessly with key stakeholders: Dr. Matt, our co-founding vet to ensure that research initiatives align with product development; Data & Analytics to leverage insights and analyse studies; Customer Care for participant recruitment; and Marketing and Partnerships to showcase studies insight which demonstrate Lyka's value. 
• Research synthesis: Keep a keen eye on the latest advancements and studies outside of Lyka. Distil and integrate these findings into tangible insights, aiding in product development and work to underscore the value of a whole food diet in canine health and nutrition. 
• Puppers are your purpose: Embody and champion Lyka's values in your research endeavours and collaborations. 

Who you are: 

• Experienced: You have 2-3 years experience in a top-tier management consultancy, high growth start-up or similar. 
• Science Background: With an educational foundation in science, you have a keen understanding of the scientific method and its application in a business context. 
• Project management: Skilled in research management, adept at overseeing and prioritizing multiple studies concurrently. 
• Writing expertise: Possess outstanding written communication skills, ensuring clarity, precision, and effectiveness in conveying complex ideas and findings. 

• Analytical acumen: Capable of dissecting study outcomes and possess the statistical skills to create detailed research study designs. 
• Entrepreneurial spirit: You possess an entrepreneurial mindset with a strong sense of ownership and drive. 
• Bilingual in business and science: You have strong communication and interpersonal skills, with an ability to talk with both sides of the business. 

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!

• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.

• Work for a sustainability focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• 12 weeks of paid parental leave for primary and secondary carers, along side 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required for the beginning.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

Lyka is expanding, and we're in search of a stellar Senior Information Technology Associate to champion our pack's day-to-day IT needs at Lyka's Sydney HQ, while contributing to the development of an efficient internal IT infrastructure.

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!

• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.

• Work for a sustainability focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• 12 weeks of paid parental leave for primary and secondary carers, along side 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required for the beginning.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

About Us

The Missing Link have been operating in Australia for over 26 years with offices in both Sydney and Melbourne. With over 180+ staff, you will be joining a highly successful team which is set to grow.

Our core offerings include cyber security, hardware and software, resiliency, cloud, communications, infrastructure, consulting services and managed services.

Our Security division is one of the fastest growing Cyber Security businesses in Australia and is split into three service areas:

• Red Team (Security Consulting & Penetration Testing)

• Blue Team (Security Architecture & Engineering)

• Security Operations Centre (SOC)

We're recognised as industry leaders and accredited to the highest levels in the design, delivery, and support of the latest technologies. We partner with market-leading global and local vendors to deliver world-class business outcomes through IT transformation. Today, The Missing Link is one of the most awarded IT companies in Australia.

We have a number of focus areas and specialisation within the SOC, these are:

• Defender: SOC Engineers who are responsible for the proactive management, maintenance and incidents involving security solution software and infrastructure

• Hunter: SOC Analysts who conduct regular hunts through telemetry from various security solutions looking for IOCs and BIOCs

• Watcher: SOC Analysts who triage and investigate alerts from various security solutions but primarily from EDR and SIEM

• Responder: SOC Analysts who lead or contribute to the progression and resolution of Incident Response scenarios
  

The Role

The Missing Link Security Operations Centre provides 24x7 Managed Detection & Response (MDR) support to our clients across a variety of sectors. Day-to-day you will be responsible for the monitoring and triaging of alerts from market-leading MDR technologies, collaborating with our SOC Engineers, Red Team and our clients to develop, test and tune use cases through Purple Teaming exercises.

You will also be proactively supporting our clients and the Senior Security Analysts in responding to security incidents, through log and malware analysis, OSINT and researching the latest zero-day vulnerabilities.

We believe in investing in and developing our people through a variety of training and education programs. When you first come on board, you’ll be given a structured training and development plan that is tailored to you and your previous experiences. This will include a combination of industry qualifications as well as vendor-specific certifications specific to your role.

Essential:

• 1+ years of experience working with systems, networking and security technologies either in an Managed Service Provider, or equivalent role.

• Hands-on security knowledge of Windows/Linux/Unix platforms

• Hands-on experience with one or more SIEM/EDR/VM systems and can demonstrate end to end knowledge of the TDIR Methodology

• In-depth knowledge of the MITRE ATT&CK Framework

• A demonstrated knowledge of IT security controls, OSI Model and TCP IP Stack

Desirable:

• You are naturally curious and a self-starter. Tell us about how you build Cyber Labs and Ranges in your own time, or your latest research project.

• You listen to and follow podcasts and bloggers like Darknet Diaries, Recorded Future, @IT_SecGuru or @TheHackerNews. Tell us what r/ threads you’re currently tracking.

• You have exposure to Vulnerability Assessments or Penetration Testing professionally or through your own personal research. If you’ve started a CEH or OSCP certification, even better!

• Show us how you automate using PowerShell and Python. • You have COMPLETED, not started, certifications such as CompTIA Network+ and Security+ as well as core networking such as Cisco CCNA or CCNP.

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Free breakfast, drinks and monthly lunches

The Low Down

Honey is Australia’s first smart home insurance for the modern-day homeowner, renter or landlord, on a mission to eliminate the majority of avoidable accidents that happen in the home. We do this through a re-imagined approach to home insurance that lets customers easily sign-up with the right level of cover by using satellite and third party data, and then provide customers with smart home technology to help protect their homes.

We took Australia by storm when it launched in June 2021 with the largest Seed funding round in Australian history of $15.5 million led by RACQ, AGL, Mirvac, Metricon and many other industry leading Australian companies. And we are growing fast.

We are looking for a Partnerships Associate to work alongside the VP of Partnerships and the Partnerships team. You’ll be responsible for supporting the Partnerships team with various growth and optimisation activities for key strategic partnerships (think the biggest names in financial services, energy, builders) to enable the continued success of Honey.

Key Aspects of the Role 

• Supporting with the optimisation of existing strategic partnerships and their respective customer experiences
• Reviewing sales data and assisting with the creation of strategies to improve the go-to-market approach in partner distribution channels.
• Engaging multiple stakeholders (internal and external) to manage their tactical and transactional requirements and any partner platform improvements, focussing on the client experience.
• Work closely with the Partnerships team to organise and attend strategic partner events, sponsorships, awards etc. 
• Provide regular updates and report on actual performance to plan and activity to improve conversion in partner channels (i.e. - optimisation).

Our Ideal Candidate

Relationship management and customer service skills are a priority. This means the ideal applicant will possess the following qualities:

• Has a friendly and personable demeanour, making interactions enjoyable and effortless.
• Shows empathy and understands the value of prioritising customer needs.
• Consistently maintains a professional attitude.
• Displays exceptional communication skills, both written and verbal, and possesses a natural inclination to connect with people instead of relying solely on emails.
• Demonstrates a proactive approach by taking initiative. and is proactive with stakeholder management and partner engagement.

What we're offering:

• A market leading salary. We want to achieve success together!
• Hybrid Working (and we mean it)! Some of our team work from home for a majority of the week, others enjoy the face-to-face interaction and come in more frequently. We are genuinely flexible and encourage our team to work in a way that suits them.
• Training & Development from structured onboarding to bring you up to speed on everything Honey, to development opportunities based on your career goals, we provide you with a platform to launch your career.
• Performance Based Incentives. Our incentives are based on delivering exceptional customer outcomes, 5 Star customer ratings here we come!

At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you’ll enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. You’ll be part of a growing global technology company that encourages teamwork and innovation, and where friendships are forged with colleagues all over the world. At March Networks, we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other.

Opportunity:

Working out of our office based in Sydney, the Sales and Business Development Associate will focus on developing new business and ensuring growth of new accounts to achieve sales quota. The Sales and Business Development Associate has a significant revenue impact on the company and will have a sales quota. The Sales and Business Development Associate will use the resources given to meet corporate sales objectives and maintain customer satisfaction. It will be important for the successful candidate to execute on the company's end user pull-through strategy in each of our target vertical markets by applying solutions selling techniques for their end user customers.  Working with end users to successfully sell March Networks solutions should account for 70% of the Sales and Business Development Associate’s time.

The Sales and Business Development Associate will often act autonomously due to time zone differences in the ANZ region; therefore, good business acumen is imperative in this role.

Duties and Responsibilities:

·       Have direct contact and relationships with key end-customer accounts in the territory to convince the decision-makers and influencers that March Networks is the provider of choice

·       Demonstrate products to prospects and customers as part of the sales process

·       Recruit new Certified Solution Providers (CSP) as needed

·       Structure and manage relationships with new system integrators, strategic partners and end users

·       Set short term and long term sales strategies

·       Maintain and analyze list of regular prospect and customer calls in Salesforce CRM

·       Work closely with local Sales Engineer to design needed customer solutions and create demand for solutions with customers and partners technical staff, IT, and networking, and cybersecurity teams

·       Maintain prospect and customer records to help in preparing sales forecasts, market analysis and assessing competitor activity

·       Submit weekly (or as and when required by your manager) reports pertaining to sales activity, potential sale opportunities and market trends

·       Submit monthly commit forecasts

·       Give constructive and quantitative information to help in maintaining product manuals, sales manuals and pricing schedules.

·       Provide information to customers regarding products and applications

·       Maintain knowledge of industry trends through trade publications and relation information

·       Participate and assist with trade shows, conventions, customer functions and industry wide affairs as needed

·       Maintain knowledge of the March Networks product line and competitive product lines

·       Work and cooperate with all sales, customer service, technical and management personnel

·       Continually assess the ROI of all sales activities

Qualifications:

·       Bachelor’s Degree

·       5+ years’ experience in BDR, Inside Sales or Customer Service role

·       Technically adept with desire to learn consultative skills

·       Experience selling and providing solutions for numerous business and technical clients

·       Experience with end user sales

·       Excellent written and verbal communication, listening, and negotiation skills

·       Ability to articulate complex technical information to customers

·       Demonstrated presentation skills

·       Goal oriented, with a proven history of meeting or exceeding sales goals

Assets:

·       Experience in Retail, Financial and Commercial Industrial sales

March Networks is an equal opportunity employer and supports a diverse workforce.

To Apply:
Please click on the link https://apply.workable.com/march-networks/j/45BB801A04/apply to submit your application. 

As a Research analyst, you will have an opportunity to study and build expertise across all FMCG / Corporate industries that range from daily household necessities, latest developments in consumer electronics, beauty and personal care, food, drinks and retail banking services. As you continue to build your expertise in various consumer trends research, you will have an opportunity to select your areas of industry expertise, project or people management and work with respective heads of industries and wider global teams to further research agenda, excel in Passport analytics tools such as Industry Forecast Model, strengthen client relationship, and provide country/regional/global strategic analysis through Passport content and PR work. Our global coverage generates endless trends available for an analyst to leverage in building expertise and a personal brand.

What does the position offer?

• The opportunity to work on dynamic industries and across the larger team vertical

• Engage with major players in FMCG industries and beyond

• Opportunity to build a personal brand in fast-moving, active industries

• Possibility to select own career path in commercial, project or people management areas.

• Bachelor’s Degree in Economics, Marketing / Business or Engineering.

• At least 1-2 years of research experience on industries or products

• The ability to work independently and under pressure to tight deadlines

• Strong numeracy essential, with an ability to interpret, analyse and present statistics in an interesting way

• Good report writing skills

• Excellent command of both written and spoken English

• A confident manner and strong communication skills, both oral and written

We are excited to have launched a new leadership development role within all of our corporate stores at 7-Eleven!

Do you have as much energy as a 7-Eleven Coffee? And as cool as a Slurpee? Well then, it's time for you to freshen up your career towards leadership at 7-Eleven! 

As we continue to expand, we are searching for individuals who aspire to grow alongside us here at 7-Eleven. In line with this, we have created the Associate Store Leader position, which offers valuable development opportunities in becoming a future retail leader in the following locations:

• Wangara

• Wanneroo South

• Alkimos

• Yanchep

• Ridgewood

• Brabham

Who are you?   

We are seeking individuals with a strong aptitude for learning and on-the-job leadership skills. As a personable individual with effective communication, you'll thrive in our environment, supporting various tasks in-store, contributing to its success. Having prior experience in retail, and customer service will be advantageous for this role. 

As a brand ambassador of 7-Eleven, you will embody our values and demonstrate a positive and curious approach to work, actively seeking knowledge and experiences. We will provide you with the tools and resources through comprehensive structured training modules, however, you will also be someone who can self-motivate to learn independently. 

What can we offer you? 

• Permanent position offering $27.48 per hour  plus penalties and Superannuation.
• Paid full-time training (including Food Safety Supervisor Certificate), conducted both instore & online  
• Ongoing support and career development, including genuine career pathways to Store Leader and support office roles  
• Free access to a holistic wellbeing platform supporting you mentally, physically & personally 

• Free Coffee, Slurpee and first access to exclusive products  

Between our fresh sandwiches, tasty pies, and delicious smoothies, a role at 7-Eleven could be just what you need to fuel up your career journey.  

To submit your interest, please click APPLY select APPLY MANUALLY to create a Workday profile.  

NO cover letter needed.  

What's next?  

• Applications will be reviewed by our Talent Attraction team  

• Shortlisted candidates will be invited to complete our online video introduction to tell us what your resume can’t. This is the fun part of the process, so be yourself and answer the questions as creatively as you would like  
• Next, be invited to complete a face-to-face interview and a chance for you to see what life is like in one of our stores  
• If you are successful in securing the role you will be required to complete a police check as part of the process 

At 7-Eleven our people are at the heart of everything we do. The rich diversity that every individual brings makes the ordinary moments extraordinary for everyone.

We are committed to creating a workplace that fosters inclusion and celebrates diversity, where every single 7-Eleven team member feels heard, valued, and respected no matter who you are or what diverse characteristics reflect your unique identity.

To find out more about our current opportunities follow us on LinkedIn or view our careers page.

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