We are looking for an experienced and strategic Account Executive whose passion is
generating new business (new logo acquisition) for Freshworks. They should have a
consultative sales approach, a successful track record growing and on-boarding clients
with polished presentation skills. This person must demonstrate all the behaviors
associated with a high performance sales culture, specifically creating their own pipeline
of new business opportunities through proactive outbound prospecting to new accounts
and delivering results against a quota.

While supported by an experienced BDR team and extensive outbound marketing, this
person should be a self-starting acquisition seller, planning and actively seeking new
logos to bring into the Freshworks family.

The candidate should be a self-starter with a “GROWTH MINDSET” who has a willingness to
learn and adapt in any situation. They should be prepared to develop and execute
against a territory/account plan and consistently deliver on revenue targets and have a
strong can-do attitude in an agile and ever-changing environment as the company
moves into new markets and new technology segments. The ideal candidate will possess
both sales and technical expertise along with engagement skills from a CXO level to
technical and operations staff. The Account executive will be an exceptionally strong
analytical thinker who thrives in fast paced dynamic environments with good
communication and presentation skills.

Responsibilities:

● You’ll become the resident expert on the Freshworks platform for our customers
and will sell new customers on our cloud-based software

● Drive new logo acquisitions to meet or exceed revenue targets
● Demonstrating / selling value to key stakeholders within the accounts
● Build a plan to maximize revenue and customer satisfaction within your accounts
● Create & articulate compelling value conversations with C-Level stakeholders and
also work in alignment with inside stakeholders namely peer AEs, Customer
Success, Implementations, Billing, Support, deals teams etc.
● Close large, complex deals involving multiple executive level stakeholders
● Collaborate with and lead a larger cross functional team to close large complex
deals
● Demonstrated experience managing complex sales cycles and negotiating win-
win agreements based on value based selling
● Exceeding activity, pipeline and revenue goals on a quarterly basis
● Build strategies and execute on the plan in the assigned territory with the goal of
generating and maintaining 3x forward-quarter pipeline
● Analyze sales/metrics data from your accounts to help evolve your strategy
● Assist customers in identifying industry relevant use cases and educate customers
to make a strong impact on their business
● Develop long-term strategic relationships within key accounts

As the Broker Recruitment Manager, you are responsible for expanding our Lendi Group broker channels by recruiting top-tier talent into the Aussie and Lendi brands. You will lead the charge in sourcing, screening, and recruiting applicants, leveraging recruitment strategies to identify, attract and convert highly skilled professionals and ambitious individuals interested in pursuing a career/business as a Mortgage Broker.

Driving the Aussie Retail and Mobile broker channels in NSW/ACT, your role will play a crucial part in fostering sustainable growth and achieving headcount targets. You will articulate the Lendi Group Broker Value Proposition and ensure an exceptional candidate experience. 

Join us for an exciting full-time contract opportunity for 12 months, with a strong opportunity of extending into a permanent position. 

What you'll do:

• Lead the full recruitment cycle, including contacting enquiries, nurturing leads, and converting prospects into qualified candidates.
• Utilise a variety of channels, including Linked In, Job Boards and Social Media platforms to source potential candidates. Screen applicants to assess their qualifications, experience, and fit for the role/opportunity.
• Maintain an active pipeline of candidates, tracking progress and engagement to ensure timely follow-up and conversion.
• Conduct market mapping exercises to identify key players and potential candidates within the mortgage industry, including passive job seekers and top performers from competitors.
• Ensure a positive candidate experience by promptly responding to all enquiries within 24 hours and maintaining ongoing communication within agreed service level agreements (SLAs). Provide timely updates and feedback to candidates throughout the recruitment process, ensuring transparency and professionalism at every stage.
• Develop and implement conversion strategies to convert leads into qualified candidates, leveraging persuasive communication skills and industry knowledge to overcome objections and secure commitments.
• Organize and participate in recruitment events in collaboration with the state-based sales teams to showcase the opportunities available within Lendi Group and attract potential candidates.
• Work closely with sales teams to understand on-the-ground feedback to feed into recruitment strategies. Provide regular updates on recruitment progress and collaborate on candidate selection.
• Provide regular reports and analysis on recruitment activities, including key metrics, conversion rates, and effectiveness of strategies, to inform decision-making and drive continuous improvement.

Our client’s success is our success. And you make it happen! 

Payment systems are complex, regulated and everchanging. We are an established market leading brand who are focused on driving client growth. We’re at the forefront of innovation punching above our weight. We’re enabling the future for our clients through innovative technology like the New Payments Platform (NPP) and open banking.    
We are an unlisted public company and one of five licensed banks in Australia with full direct connectivity and production capability across all domestic payment systems. Whilst the major banks leverage this capability for their consumer and business clients, our B2B model focuses on enabling other banks, fintech’s and corporates to deliver innovative and competitive payment and digital solutions to their clients and customers. 

We are looking for a Operational Risk and Compliance Lead to support the development, implementation, and change management to embed Cuscal's operational risk management and compliance frameworks to ensure compliance with APRA CPS 230 requirements.     

The Operational Risk and Compliance Lead will provide risk and compliance expertise and oversight, ensuring solutions are sustainable and efficient to maintain. Reporting to the Head of Operational Risk and Compliance, the Operational Risk and Compliance Lead will be the primary contact to ensure correct design and embedment of risk policies and procedures and a key conduit to the operational risk and compliance team. 

The key responsibilities of the role are: 

• Provide subject matter expertise and insights on day-to-day risk and compliance design and implement deliverables and contribute to the project’s success    

• Act as a primary contact between the CPS230 project teams and Line 2 to deliver on risk and compliance milestones within timeframes   

• Lead the appropriate design, documentation and implementation of risk and compliance policies, methodologies, taxonomies, risk and control libraries, procedures, templates and tools   

• Ensure risk management policies, procedures and practices are integrated across different framework components such as risk assessment, control management, incident and issues management, ongoing monitoring and assurance, and reporting. 

• Actively participate in, and contribute risk and compliance expertise to, consultation and education sessions with stakeholders  

• Prepare risk and compliance artefacts as required, including consultation materials on risk and compliance better practices, policy setting, methodology and approach. 

• Review and challenge project deliverables to ensure satisfactory quality and compliance with risk and compliance framework requirements.   

• Support business units in their understanding, identification, and management of operational risks.   

• Engage with other Risk and Compliance team members throughout the project to seek input and achieve alignment in risk and compliance framework requirements.  

• Conduct change management activities including business impact assessments, consultation, communication and awareness sessions, and training with the project team and internal stakeholders. 

• Facilitate the mapping of risks, business operations and controls Assist in the assessment, influencing and monitoring of risk culture.  

About You 
To be successful in this position you will have the following skills and experience: 

• 7+ years of experience in operational risk management within the finance and banking industry  

• Solid understanding of relevant industry codes, standards, regulatory obligations, and APRA prudential requirements, particularly CPS230, and CPS 220, 231 & 232.  

• Risk management experience in business resilience, vendor management and Business continuity management.  

• Operational experience in a Banking or Payment Services environment is preferred.  

• Prior experience with developing and/or implementing risk and compliance frameworks   

• Experience in delivering risk transformation changes and initiatives  

• Proficient in executing change management activities 

What’s it like to work here? 

As well as good pay and a great culture, we back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of financial, lifestyle, health & wellbeing benefits. 

 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
   
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

Reejig is seeking an innovative and entrepreneurial Senior/Lead Product Manager to join our remote team in Sydney. In this role, you'll collaborate closely with our founders, align product vision with strategic goals, and ensure our products meet customer needs through data-driven insights and innovative solutions. Your entrepreneurial spirit and collaborative mindset will help drive our product's success.

Key Responsibilities:

• Collaborate with Founders: Work closely with Reejig's founders to understand and execute the product vision, ensuring alignment with our strategic goals.
• Customer Empathy: Demonstrate a deep understanding and empathy for customer problems, ensuring our products are tailored to meet their needs and create incredible user experiences.
• Data-Driven Decisions: Utilize data to test and measure the product's performance, continuously iterating and improving based on insights.
• Cross-Team Collaboration: Collaborate effectively with various teams within Reejig, fostering a culture of cooperation and shared success.
• Innovative Solutions: Work alongside AI and flex workers, integrating cutting-edge technology with our workforce strategy to deliver innovative solutions.
• Category Creation: Be comfortable in category creation, where we are building something very new in the market.
• Growth and Development: Embrace the opportunity to grow with the role as the business expands, taking on new challenges and responsibilities.
• Entrepreneurial Spirit: Bring a builder's mindset and entrepreneurial spirit to the role, constantly seeking new ways to improve and innovate.