We’re looking for a Product Compliance & Risk Manager to join our growing Product Compliance & Risk team in APAC and to help out the Pacific team specifically. This role is hands-on, a unique opportunity to have an impact on Wise’s mission and help save millions more people money.  

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Your mission is to work with our product teams to launch new products and grow our presence in AU/NZ through a deep understanding of the regulatory requirements and Regulators’ expectations around them. 

This is a first line Product Compliance & Risk role, embedded in the APAC Product Squad. 

You, together with the team in Pacific, will be responsible for:  

Creating and improving our amazing products in a compliant way: 

• Deeply understand regulatory needs, translate this into solutions and work together with the Product Teams to build compliant new products and services  in a customer oriented way; 

• Perform regulatory analysis of new products and services, and ensure that related controls are implemented consistently prior to launch; and

• Enable product teams to adopt a risk-based approach in developing products, processes, and controls.

Regulatory risk and remediation:  

• By understanding both the Wise product deeply enough and the local regulatory expectations - support Product and other teams on how to interpret regulatory requirements, and improve processes and our product to avoid regulatory breaches and/or incidents; and

• In collaboration with second line Compliance and Risk teams, identify and align on the main regulatory issues and risks in AU/NZ. Present this in a very clear and understandable way to the wider teams, to work with them on defining the solutions and how this should be executed. 

This role will give you the opportunity to: 

• Grow your hands-on Fintech knowledge at full speed; 

• Build best-in-class products: The role is a unique opportunity to build state-of-the-art products that are compliant for our customers and regulators; and

• Work together with all our amazing teams both locally and globally.

• Fantastic Opportunity to Contribute to the Delivery of WHS Initiatives and Programs
• 2 Year Fixed Term Contract 
• Sydney Located 
• Hybrid Working - Blend of Sydney CBD Head Office and Home

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

Contribute to the delivery of initiatives and programs that supports Rest’s strategic direction on physical and psychological wellbeing, health and safety.

Key Accountabilities /Responsibilities 

• Contribute toward the delivery of initiatives and programs to support and improve the physical and mental health and wellbeing of our people.
• Maintain compliance with relevant Acts, Regulations and codes.
• Engaging and collaborating with people leader to meet legal obligations and ensure compliance.
• Management of the wellbeing, health and safety management framework, including implementing procedures and programs which support Rest’s strategic objectives.
• Provides operational support for coordinating and conducting health and wellbeing audits, risk assessments and incident investigations.
• Provide advice and guidance to Leaders and people on health, safety and wellbeing matters and the interpretation of related Rest policies and procedures.
• Consult and communicate with all levels of employees.
• Collate, analyse, interpret, evaluate and present data regarding health and wellbeing activities for reporting and decision-making purposes.
• Monitor the effectiveness of wellbeing, health and safety framework and implement strategies to continuously improve the quality and effectiveness..
• Promote a health and wellbeing culture and advocate to embed wellbeing, health and safety principles in individual and organisational performance indicators.
• Stay updated with legislative changes and communicate required updates
• Develop WHS reports for senior management.

We’re looking for a Product Compliance & Risk Manager to play a central role in the expansion of our Assets product in Australia.  With Assets, we’re changing how people think about holding money. Our customers can choose to hold their money as “cash”, or hold it as an investment in money market funds, a type of low risk fund that offers a return in line with the applicable interest rate.  This role is a unique opportunity to have a direct impact on the way people hold money. 

Your Mission

Wise has launched the Assets product, a new type of investment account, in the UK, Europe and Singapore. Assets enables customers to invest their funds with Wise in various asset classes, including money market funds, while maintaining the immediate access and spending capabilities of a checking account. This product allows customers to earn returns aligned with central bank interest rates, while preserving instant access to their invested funds.

You will help grow the Assets product in Australia. In your role, you’ll ensure that Wise is fully compliant with the regulatory requirements to offer investment products to its customers in Australia. You will also be expected to identify key risks related to Assets product and ensure these are mitigated effectively. 

You will contribute to the growth of the Assets product in Australia. In this role, you’ll ensure that Wise complies with all regulatory requirements for offering investment products to customers in Australia. Additionally, you will identify key risks associated with the Assets product and ensure effective mitigation strategies are in place.

This is a first line Product & Risk Compliance role, embedded in the Product team. 

You will be responsible for: 

Launching and improving the Assets product in Australia in a compliant way:

• Work with product teams throughout the product lifecycle, from design and user testing to launch and post-launch monitoring.

• Serve as the primary contact for any regulatory questions or implications regarding the Wise Assets Australia product.

• Conduct and document thorough regulatory analyses of new products and services, ensuring that appropriate controls are in place before launch.

• Enable product teams to adopt a risk-based approach in developing products, processes, and controls.

• Identify opportunities to enhance our product proposition and competitiveness by thoroughly analysing relevant regulations and challenging existing interpretations and market practices.

Managing and Mitigating Regulatory Risks: 

• Identify regulatory risks and ensure effective mitigation for Wise’s investment product in Australia.

• Conduct pre-launch and ongoing regulatory risk assessments, providing valuable advice to product managers on current and upcoming regulations, gaps, and risks.

• Work with Compliance and Product teams to ensure that remediation plans are agreed upon and executed promptly.

• Collaborate with colleagues in the second-line compliance oversight team to keep product teams informed of new and upcoming regulations.

• In collaboration with second line Compliance and Risk teams, identify and align on the main regulatory issues and risks in Australia. Present this in a very clear and understandable way to the wider teams, to work with them on defining the solutions and how this should be executed. 

We're seeking a standout Sales Manager to lead our Sales Agents team. In this role, you'll cultivate an environment focused on customers, teamwork, and achieving exceptional results. If you're the right fit, you'll be taking our team's performance to new heights and ensuring excellence in everything we do.

Duties & Responsibility

As the Sales Team Manager, your primary responsibilities will include:

• Orchestrating optimal sales performance by fostering a customer-focused, high-energy atmosphere within the team.
• Conducting impactful one-on-one sessions with Sales Agents, offering personalised coaching and development plans to enhance their performance.
• Inspiring and engaging the team through effective team meetings, buzz sessions, and incentives to consistently achieve outstanding results.
• Managing the completion and timely updating of weekly and monthly trackers, dashboards, and performance reports, taking full accountability for team results.
• Staying up to date with insurance products, processes, industry best practices, and competitor activity.
• Upholding a positive, supportive, and engaging leadership style when communicating changes, updates, or launching new initiatives.
• Making a substantial contribution to the team's success and the company's overall objectives.
• Embodying the core values of the company: Customer Focused, Results Driven, and Team Spirited.

About the Opportunity

We are keen to get an awesome new team member onboard to work as a full time Territory Sales Manager!

Our client is an FMCG leader and provider of world class brands that can be found across the globe, used by more than 8 billion people. Working Monday - Friday (38 hours per week) across the Greater Melbourne area, you will be responsible for increasing sales to drive our client's market share and category performance through store ownership using opportunity-based selling, to achieve (and not limited to) the below: 

• Driving On-shelf-Availability by identifying and rectifying storage, stock handling and out of stock challenges
• Negotiation of both Homesite and promotional activity to drive product visibility and sales
• Selling in core & NPD products whilst maximising upcoming and current promotional activity
• Driving sales results by developing strong store relationships
• New line pre-sell and building of range distribution
• Implementation of product layouts
• Reporting and providing feedback on key field insights and activity

The Candidate

At Clemenger Field Marketing, we pride ourselves on a fantastic team culture. We are looking for someone with a super positive, ‘can do’ attitude. They value great teamwork, can build strong relationships with people, and seeks to do their best work each day. They are not afraid to ask for help when things get challenging as well as reach out to encourage those around them.

This role is on a 6 month contract with the possibility of extension.

Key selection criteria:

• Relevant experience in Sales based role in Retail, FMCG and Merchandising, highly favourable in Independent Grocery
• Strong communication and negotiation skills
• Excellent time management skills and a positive attitude
• Able to work autonomously
• Valid driver licence and reliable car

Benefits

• An attractive total salary package including superannuation and car allowance, is on offer (pro rata for the 6 month contract)
• Autonomous role with comprehensive training and in field support
• Company provided iPad to work via apps to report on your tasks and plan your call cycle
• The chance to work with a market leader in the FMCG category

If you’re ready to join a high performing team in the retail environment then apply now! Please note only shortlisted candidates will be contacted.

APPLY NOW!

The Account Management organisation is looking for a customer-facing leader to manage a team of Strategic Account Managers within the AU Account Management team. This manager will lead a team focused on the retention and growth of Square’s mid-market sellers, and will serve as a senior contact for the sellers managed within their team’s portfolio.  

You will support and continue to build a data-driven and motivated team whose efforts will continue Square's journey up-market across all verticals. You will directly manage a team of Strategic Account Managers while directing the overall revenue and logo retention of your team’s portfolio. You will provide 1:1 coaching and performance management for Square’s senior Account Managers. You will help develop processes and insights to grow the team today and influence program design for the future. You will identify and help build ongoing training programs, as well as influence the tooling Account Managers need for success. You will also manage impactful cross-functional projects for the greater company.

In addition to lengthy experience as a high-performing individual contributor solutioning within the mid-market or enterprise segment, you will have recent experience coaching and developing talent. You will also have experience leading projects, driving revenue growth, and advocating internally for customers. Stand-out candidates find their energy from coaching talent and generally feel comfortable operating in the unknown.

You Will:

• Lead a distributed team of up to 8 Account Managers

• Consistently achieve positive revenue outcomes while maintaining a high return on investment

• Provide 1:1 coaching and performance management to your team members

• Serve as an escalation point for customer challenges

• Engage with product teams to serve as the customer voice for upmarket sellers, with past success working with executive internal stakeholders 

• Create operational efficiencies through stream-lined repeatable processes

• Foster cross-functional collaboration through beta programs, co-marketing, product insights and more