• Meeting and greeting Patients and Consultants
• Supporting the day-to-day delivery of appointments
• Responding to and actioning the day-to-day general administrative, scheduling, and booking queries via phone, inbox and online booking system
• Utilizing custom software program to support the delivery of services
• Provide general office management support
• Working with the Customer Relationship Manager to respond to specific Customer requests
• Supporting additional service delivery tasks as required including, invoicing, file preparation, and other administrative tasks as required
• Engagement with Customers, Consultants and Colleagues to ensure outstanding service delivery

What you will be doing:

You will have the opportunity to showcase your customer services skill and create memorable moments for our guests from the heart. In this role, you will report to Assistant manager on duty on a daily basis and work within a creative and supportive team environment. Some of your key duties will include:

• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
• Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
• Operate switchboard and guest messaging effectively, handling all calls promptly and professionally.
• Assist reservations sales calls as required. Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.

Responsibilities

• Manage the international and domestic travel and accommodation requirements for employees
• Cater for office functions, meetings, board room bookings or conferences
• Ensure office supplies/sundries supplies are ordered and maintained
• Monitor / arrange office maintenance with building management as required
• Assist accounts team with filing, banking, distributing payment advices and inputting invoices into the shared services portal
• Reconciliation of vendor accounts monthly
• Distribute incoming mail / arrange any outgoing mail as required
• Monitor and be responsible for reception inbox daily
• Coordinate courier bookings - local and international
• Provide PA support where necessary to MD
• Other adhoc duties as required

Essential skills

• Proven experience in reconciling invoices
• Proven experience in managing travel bookings
• Intermediate Excel skills
• Customer service background
• Minimum of 2 years’ experience as a Receptionist

Desired but not essential skills

• Exposure to commodities or internal trade industry

Benefits of working at LDC:

• Work for a global, leading commodities company
• Discounted health insurance options available
• Access to salary sacrifice options with novated car leasing after probation period
• Access to Employee Assistance Programs

ARH Canberra

• Above award rates
• Close to public transport and free on-site parking
• Part-time and casual opportunities available

About Us

The Animal Referral Hospital (ARH) is a well-established group of specialist veterinary hospitals. We offer a wide range of specialist services and emergency and critical care through our facilities in NSW, ACT, VIC, QLD and SA. Services offered in our hospitals include internal medicine, surgery, oncology, ophthalmology, dermatology, animal behavior, exotics and avian, diagnostic imaging, emergency and critical care, and physiotherapy.

We are currently recruiting for Veterinary Receptionists to join our busy Customer Care team in our brand-new Canberra facility. There are permanent part-time and casual opportunities available. Shifts are allocated over a fortnightly roster cycle to cover the operating hours.

The role

This role is primarily responsible for providing excellent customer service, including:

• Being the first point of contact for our customers
• Answering and directing a high volume of calls on a switchboard
• Scheduling appointments
• Processing payments
• Administration support
• Supporting our team of Specialists, Veterinarians and Nurses
• Weekend and weeknight work

Essential attributes

The successful candidate will be someone who is:

• Committed to providing only the highest standard of care to our patients, customers and staff
• Resilient with the ability to remain calm during highs and lows
• Able and willing to work with a sense of urgency at times
• Able to prioritise and multi-task effectively
• Has an enthusiastic and positive approach to their work and the team
• Clean and well-groomed personal presentation
• Proficient in Microsoft Office – Word, Excel and Outlook

Desirable attributes

• Knowledge of RX Works
• Solid understanding of medical terminology
• Qualifications in Veterinary, Emergency or health-related discipline. 

This is an excellent opportunity for someone looking to join a bigger team, expand their skills and knowledge and work with a team of high-performing Veterinary specialists. Competitive hourly rate, staff discounts and rewards program available to the successful candidate.

Apply now via the link!

Our Global client is a highly regarded professional services firm based In Leederville.  We seek an experienced Corporate Receptionist to join Sodexo's small on-site corporate team on a full-time basis. 

This is a professional role, where you will be the first point of contact for both corporate clients and the internal team.  Your duties will include:

• managing visitors records and meeting rooms bookings
• AV support 
• placing catering orders
• meeting room setups
• controlling inventory ordering
• co-ordinating visitors passes and arranging passes for new employees
• other duties to support to the Facilities team when required

Who are we looking for?   

You will have previous experience in a busy, corporate environment dealing with clients professionally and confidently.  Your background may include experience as a corporate front of house receptionist in a professional services environment.

Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

 At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!     

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.   

What are you waiting for? Submit your application today and become part of the Sodexo family!    

Greencross Livingstone Road is currently seeking a friendly, customer-focused individual to join our team as a Part Time Receptionist. This is a fantastic opportunity for someone who is passionate about animals and enjoys delivering outstanding customer service!

What we are looking for in the new friendly face of our clinic:

• Must have prior reception or clinical experience within the Veterinary industry
• Enjoys chatting to clients and building great relationships with them and their pets
• Excellent time management and organisational skills
• Able to work unsupervised but also loves to be part of a team
• An enthusiastic approach to tasks with a ‘nothing's a problem!’ attitude
• The ability to multi-task and work under pressure in a fast-paced environment

Your responsibilities will include:

• Greeting clients and their pets with a warm and friendly demeanor
• Answering phone calls, scheduling appointments, and assisting with general inquiries
• Managing the reception area, ensuring a clean and welcoming environment
• Processing payments and handling billing inquiries
• Liaising with veterinary staff to ensure smooth operations
• Maintaining accurate client records and information
• Handling administrative tasks as assigned

How to Apply: 

If you are a dedicated individual with a passion for animals and customer care, we invite you to submit your resume below.

WHAT YOU WILL BE DOING:

• Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
• Be an advocate of ALL: Accor’s loyalty program to non members
• Checking guests in and out Maintaining accurate guest accounts
• Taking bookings, providing helpful information & entering reservations
• Answering guests queries in a timely and efficient manner.
• Addressing guest requests and handling guest complaints in a positive manner.
• Liaise with inter departments to assist guest and advise of room moves

• Meeting and greeting Patients and Consultants
• Supporting the day-to-day delivery of appointments
• Responding to and actioning the day-to-day general administrative, scheduling, and booking queries via phone, inbox and online booking system
• Utilizing custom software program to support the delivery of services
• Provide general office management support
• Working with the Customer Relationship Manager to respond to specific Customer requests
• Supporting additional service delivery tasks as required including, invoicing, file preparation, and other administrative tasks as required
• Engagement with Customers, Consultants and Colleagues to ensure outstanding service delivery

SGS is seeking a Corporate Receptionist for our office in Notting Hill.

The Receptionist serves as a crucial support system for the business, often being the initial point of interaction for all stakeholders at SGS Australia. The role demands exceptional administrative, organizational, and customer service skills. 

Responsibilities include, however not limited to:

• Handling and directing all incoming switchboard calls to the relevant team member
• Addressing all voicemail messages on reception phones
• Welcoming and assisting all corporate visitors
• Overseeing reception mailbox
• Manage site notifications
• Collect and processing incoming and outgoing mail and freight following procedure
• Updating and maintaining local and nationwide SGS phone/contact lists
• Issuing and create access (swipe) cards for SGS Staff, Visitors and Guests
• Perform administrative duties as required