The Partner Sales and Delivery Enablement lead will work across both the Australian/New Zealand partner sales and delivery team to enable, train and support Freshworks partners in both the GTM motion and delivery enablement. They will be responsible for projects and programs from strategy to execution. This person will develop and deliver effective enablement programs, collaborate with stakeholders and deliver training to the Partners in the ANZ region. The ideal candidate will have a strong track record of success in  product and technical enablement, with experience in delivering training, developing content, and collaborating with both inside and outside teams. Additionally, the ideal candidate will have extremely strong delivery skills, both in-person and virtually, as well as the ability to think strategically and develop innovative solutions to improve partner sales and delivery performance. This individual will  have the business acumen to think both strategically and tactically to drive outcomes. They will build relationships with peers and influence future process improvements to deliver sales and implementation enablement programs more effectively..   

Key Responsibilities: 

• Develop and deliver engaging and informative sales training programs that align with the overall partner sales strategy and goals.

• Planning, coordinating, and deployment of the necessary training for partners and internal teams

• Regularly communicate with the ANZ sales and channel teams   to gather feedback, assess needs, and ensure the  partner  enablement program meets the evolving requirements of both channel partners and internal channel sales teams.

• Collaborate with Partner Enablement Team members in other regions to prioritize content needs in sales and delivery for ANZ partners. 

• Share best practices , use cases and  success stories with other Partner Enablement Team members. 

• Taking ownership of identifying partner needs, creating a sales curriculum and live sessions

• Take responsibility for ensuring 100% completion of training programs and on-time certifications for partners 

• Monitor and analyze the usage of sales enablement content and courseware

• Monitor and analyze partner delivery performance via dashboards and surveys

• Provide the necessary support during partner implementations requiring service and support.

As our Lead Electrical Engineer you’ll lead our efforts across global data centre projects, ensuring all phases—from planning through to operation—are executed to industry-leading standards. Collaborate closely with various teams including Engineering, Project Management, Facilities Management, and Sales/Marketing to deliver new and expansion projects efficiently and effectively. In addition to this you’ll manage all aspects of electrical design from initial business cases and feasibility studies to long-term facilities management and expansions.

Key areas of focus will include:

Design Leadership: Chair electrical design workshops, ensuring optimal solutions are explored and standards met. Lead the review and improvement of existing design standards and present actionable recommendations. 

Technical Oversight: Conduct key shop drawing reviews, load flow and discrimination studies, and earthing designs. Oversee construction site inspections, commissioning processes, and integrated systems testing. 

Project Management Assistance: development of feasibility studies, due diligence reports, and project scopes. Manage capital cost estimations, ROI analysis, and risk assessments. 

Facility Management: Support long-term facilities management with specialist knowledge in maintenance operations procedures (MOPs) and change advisory boards (CABs). 

Capacity Management: Design, create and maintain power flow and capacity calculations for NEXTDC data centres 

The Endava Google Cloud team is on a mission to assist companies in transforming how they deliver products to their customers. We seek an accomplished technologist to join our new multi-cloud Infrastructure and Delivery Unit, tasked with delivering Cloud Landing Zones and modernization projects for various key accounts and industry domains.

This presents a market-first opportunity to serve as a Lead Infrastructure Consultant and act as a multi-cloud subject matter expert to provide technical guidance on solutions design, governance, security, operations, and cost control best practices. Your proficiency and contributions will be pivotal in driving the ongoing expansion of our GCP capability within the Australian region.

We are currently accepting applications for this permanent position from candidates located in Sydney, Melbourne, Newcastle or Brisbane. We endorse a hybrid work model to promote a healthy work-life balance

Role Responsibilities:

• Work with customers to design and build cloud-based infrastructures and landing zones
• Assist with the creation of Infrastructure architectures and technical documentation
• Design and implement:
• Secure cloud foundational cloud implementations
• Automated provisioning of infrastructure and applications
• Cloud-ready applications architecture
• Deliver end-to-end cloud-based infrastructure management solutions
• Present Infrastructure modernization strategy to C-level executives
• Improvements to monitoring, logging and observability in Client environments
• Defining and implementing cloud infrastructure governance and building deployment standards
• Working cross-functionally with our delivery management team

The primary responsibilities will include but are not limited to:

• Design, develop, and maintain robust and scalable .Net applications.
• Develop and maintain APIs to support various business needs.
• Implement and enforce best practices in software development, including code reviews, testing, and documentation.
• Collaborate with cross-functional teams to understand requirements and deliver high-quality solutions.
• Integrate cloud services and components into existing applications.
• Troubleshoot and resolve complex technical issues.
• Stay updated with the latest industry trends and technologies to ensure our solutions remain cutting-edge.

Other duties and tasks will be assigned as required.

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Overview of the role

FIS APAC Solution Engineering Team is an established and growing practice with Developers, Architects, DevOps Engineers, and Cloud Engineers. FIS is looking for a Development Lead / Solution Engineering Manager to line manage the Developer team.

The role will report to the FIS APAC Solution Engineering Practice Manager. Work closely with Sales, Product Management, and Regional and Global development teams to ensure that our solutions are not only feasible but also scalable and align with our overall business goals. The role will suit an experienced Development Technical lead that is ready to take the next step to becoming a people manager with a regional remit. 

What you will be doing

• Manage a team of Solution Engineers, providing mentorship, guidance, and career development support.

• Lead the transformation of the development team from J2EE based framework to an Akka CQR/Event Sourcing based framework.

• Drive the adoption of best practices in solution engineering and ensure consistent delivery of high-quality solutions. Ensuring quality starts in the development cycle.

• Participate in strategic planning sessions to contribute insights and recommendations based on technical expertise.

• Works closely with the Solution Engineering Practice Manager to help define and implement group processes and way of working.

• Forecasts resource needs and identify and allocate technical resources to FIS product development and client projects.

• Maximizes both utilization and revenue of assigned teams’ billable time.

• Manages work efforts and performance of subordinates with responsibility for hiring, performance appraisals and remuneration reviews.

• Lead the design and presentation of technical solutions to Clients, ensuring alignment with their business objectives. Serves as subject matter expert and provides input into strategic direction of the group, product, and project direction.

• Partner with Regional development teams to ensure technical feasibility and to incorporate client feedback into product development.

• Partner with the Quality Assurance Practice Manager to embed test automation into the development lifecycle.

• Develop and maintain relationships with key stakeholders, both internally and externally.

• Collaborates with Solution Engineering leads across the globe including EMEA and the Americas.

• Ensures the team deliveries high quality code that meets security and risk standards and regulatory compliance.

• Identify training / coaching needs and elevate the average competency of the broader team.
• Other related duties assigned as needed.

What you bring

•  Project Management and consulting background for Large complex multiple projects

•  Leadership competency and good business acumen

•  Experience in Payments or Cards system implementation and professional services for corporates and/or banking and financial services is a plus

•  Executive stakeholders' management

• Knowledge of financial industry practices, regulations and operations is a plus.

• Experience with Java, EJB, J2EE, JMS, Hibernate, JSON, XML etc.

• Experience with TDD, developing unit, integration, and business tests. (i.e., Citrus, Cucumber etc.) .

• Skilled in project management, organization, communications, analytical and people skills.

Skilled in leading, supervising and managing effectively under pressure.

• Ability to be comfortable interacting with executive level clients and internal product and project management.

• Ability to delegate projects to qualified subordinates as appropriate.

• Ability to exhibit solid decision-making and problem-solving skills.

Other Technical Needs:

• Experience with AKKA, CQRS, Event Sourcing.

• Experience with cloud preferably AWS and Azure.

• Experience in DevOps CI/CD and Configuration management.

• Experience with containerization, Docker, and Kubernetes.

• Experienced with end-to-end systems development life cycles and standards.

• Experienced with Agile/SCRUM project delivery.

• Working Knowledge of JIRA or equivalent.

• Experience in REST and SOAP.

• Experience with databases technologies such as Oracle and PostgreSQL, preferably PostgreSQL.

• Experience with microservices frameworks such as Spring Boot.

What we offer

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits.

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are looking for an experienced and strategic Account Executive whose passion is
generating new business (new logo acquisition) for Freshworks. They should have a
consultative sales approach, a successful track record growing and on-boarding clients
with polished presentation skills. This person must demonstrate all the behaviors
associated with a high performance sales culture, specifically creating their own pipeline
of new business opportunities through proactive outbound prospecting to new accounts
and delivering results against a quota.

While supported by an experienced BDR team and extensive outbound marketing, this
person should be a self-starting acquisition seller, planning and actively seeking new
logos to bring into the Freshworks family.

The candidate should be a self-starter with a “GROWTH MINDSET” who has a willingness to
learn and adapt in any situation. They should be prepared to develop and execute
against a territory/account plan and consistently deliver on revenue targets and have a
strong can-do attitude in an agile and ever-changing environment as the company
moves into new markets and new technology segments. The ideal candidate will possess
both sales and technical expertise along with engagement skills from a CXO level to
technical and operations staff. The Account executive will be an exceptionally strong
analytical thinker who thrives in fast paced dynamic environments with good
communication and presentation skills.

Responsibilities:

● You’ll become the resident expert on the Freshworks platform for our customers
and will sell new customers on our cloud-based software

● Drive new logo acquisitions to meet or exceed revenue targets
● Demonstrating / selling value to key stakeholders within the accounts
● Build a plan to maximize revenue and customer satisfaction within your accounts
● Create & articulate compelling value conversations with C-Level stakeholders and
also work in alignment with inside stakeholders namely peer AEs, Customer
Success, Implementations, Billing, Support, deals teams etc.
● Close large, complex deals involving multiple executive level stakeholders
● Collaborate with and lead a larger cross functional team to close large complex
deals
● Demonstrated experience managing complex sales cycles and negotiating win-
win agreements based on value based selling
● Exceeding activity, pipeline and revenue goals on a quarterly basis
● Build strategies and execute on the plan in the assigned territory with the goal of
generating and maintaining 3x forward-quarter pipeline
● Analyze sales/metrics data from your accounts to help evolve your strategy
● Assist customers in identifying industry relevant use cases and educate customers
to make a strong impact on their business
● Develop long-term strategic relationships within key accounts