This role is an exciting opportunity for an enthusiastic and focused Product Coordinator. The broad scope of the business provides dynamic products and offers insight into many industries. As a key member of the IT Projects team, contribute to new initiatives and manage the life cycle of products within the epay platform. Become the product coordinator ensuring business processes are followed and work with an offshore team that support this role. Suiting a detail orientated individual with strong problem-solving skills, shape the role through a period of organisational growth and change. Career growth pathways within the organisation including project management, product owner or brand and supplier management. This person will meet and exceed all company and individual goals in line with the Company’s policies, procedures and values.

The role involves a range of duties, including but not limited to the following:

*         Work with the internal teams as well as external brands and suppliers to manage products on the epay network. This would involve managing the products from its source, its business rules, up to the retailer where the product is made available for sale or processing.

*         Coordinate with an offshore support team to configure content and products in the staging environment.

*         Coordinate migration of content and products to production environment with an offshore IT operations team.

*         Review the setup of products in the both staging and production environments. This includes manages the testing life cycle on epay customer facing platforms and interfaces.

*       Review card data formatting.

*         Owner of tools such as checklists and process documents to ensure requirements are captured, tracked, and maintained.

*         Coordinate product related tasks with European and US Ops team daily and manage bi-weekly calls.

*         Assist and troubleshoot transactional and product issues, working with relevant teams to resolve them.

*       Manage the rollout calendar schedule.

*       Initiate process improvements where possible.

*         Tertiary education with a minimum 2 years’ experience in a similar role.

*         Strong problem-solving skills and strong inclination for process engineering/improvement.

*         Technical understanding and experience working with integrated transaction platforms.

*         Proven ability to drive relationships with key internal and external stakeholders, and to liaise cross-functionally and across borders.

*         Excellent attention to detail.

*         Excellent English verbal and writing skills.

*         Team player and works well under pressure.

*         Self-motivated and ability to work independently.

Additional Preferred Qualities:

*         Experience working with offshore teams

*         Good affinity for IT

*         Ability to quickly understand the business, procedures and acquire knowledge.

*         Intermediate excel skills.

*         Background in a related industry (Retail and Financial industries an advantage)

At epay Australia, we recognise our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture to deliver the best opportunities for our workforce. You can expect benefits from birthday initiatives, paid parental leave, recognition approaches, and a lot more.

What you'll do:

• Design and deliver product experiences that not only meet the needs of our customers and internal users but also align with and drive business objectives.
• Balance customer experience, business impact, speed, and quality in your design approach.
• Leverage research findings, data insights, and user feedback to create actionable design solutions and experiments that enhance both user experience and business outcomes.
• Rapidly iterate on multiple design concepts and prototypes, knowing when to focus on high-fidelity details and when to utilise low-fidelity sketches or prototypes.
• Effectively communicate your conceptual ideas, design rationale, and decisions to stakeholders and team members.
• Facilitate co-design workshops with cross-functional teams to encourage collaborative problem-solving and innovation.
• Communicate user goals, tasks, needs, behaviours, and opportunities using visual artifacts such as service design maps, customer journey maps, user flows, wireframes, and more.
• Collaborate closely with product managers, fellow designers, engineers, business analysts and stakeholders throughout the design process to ensure the delivery of successful product experiences.
• Actively participate in design critiques, both giving and receiving feedback, to elevate the quality of design work within the team. 

We are currently seeking an experienced and energetic Building Manager to join our Company, for a long-term.

To be successful in this role you will be an outstanding communicator and administrator who enjoys the balance of office administration with the activity of site and contractor supervision, project management and issue resolution. You also have the following attributes:

• Emotionally mature person with a positive attitude, responsive to the client's needs and able to effectively manage different personalities.
• Professional presentation, self-motivated, resilient, and efficient
• Works well as a leader and a member of a team
• Capability of following quality management procedures and company policies

Terrific opportunity to join a high performing team and work within a collaborative, and professional environment to unleash your potential!

Major responsibilities will include:

• Successful management of contractors, consultants, and coordination
• Extensive liaison with Owners, Residents, Strata Managers and Committee Members
• Proactive implementation of preventative maintenance programs
• Undertaking reactive repairs including logging, acting, and responding
• Scheduling and arranging statutory certification and inspections of common property.
• Compiling detailed progress reports and maintaining comprehensive records & database
• Act on behalf of the Client in relation to WHS and environmental requirements such as contractor induction, reviewing contractors Safe Work Method Statements and other duties that may be required to ensure the site is a safe place to work and live.

We are looking for a professional cleaner to join our amazing team for the long term and be responsible for cleaning the common areas of residential sites, such as lobbies, lifts, recreational facilities, carpark, and waste management which includes moving bins to council collection area and bins and garbage rooms sanitation.  

We provide our services throughout CBD, Eastern Suburbs and North Sydney (close to train stations).

A great opportunity to join a high performing team and work within a collaborative, positive and professional environment to unleash your potential!

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Distributing and securing all resident keys, security devices and parcels or dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Shifts Available:

• Saturday and Sunday from 11pm to 7am

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Distributing and securing all resident keys, security devices and parcels or dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Shifts Available:

• Saturday and Sunday from 11pm to 7am + additional shifts on weekdays when available.