What you'll do:
- Design and deliver product experiences that not only meet the needs of our customers and internal users but also align with and drive business objectives.
- Balance customer experience, business impact, speed, and quality in your design approach.
- Leverage research findings, data insights, and user feedback to create actionable design solutions and experiments that enhance both user experience and business outcomes.
- Rapidly iterate on multiple design concepts and prototypes, knowing when to focus on high-fidelity details and when to utilise low-fidelity sketches or prototypes.
- Effectively communicate your conceptual ideas, design rationale, and decisions to stakeholders and team members.
- Facilitate co-design workshops with cross-functional teams to encourage collaborative problem-solving and innovation.
- Communicate user goals, tasks, needs, behaviours, and opportunities using visual artifacts such as service design maps, customer journey maps, user flows, wireframes, and more.
- Collaborate closely with product managers, fellow designers, engineers, business analysts and stakeholders throughout the design process to ensure the delivery of successful product experiences.
- Actively participate in design critiques, both giving and receiving feedback, to elevate the quality of design work within the team.
