About The Role This role is a key component to the success of our branches. As a Customer Banking Specialist, you will be responsible for the highest delivery of an excellent customer experience and seamless service to our existing and new customers through our face to face, phone and digital channels. Full training is provided. Key Responsibilities Create a good impression as the first point of contact for our customers Develop effective ways to promote & sell our products and service offerings to new and existing customers Build relationships with your customers, handle enquiries and process applications on the numerous products we offer all while having meaningful conversations with the customer As well as having excellent & effective problem solving, negotiation and communication skills, you will also need to: Have proven experience in uncovering customer needs in a customer service environment Have worked in an environment where you have had to achieve set KPI’s Be…

Click here to view more detail / apply for Customer Banking Specialist - Castletown

About us:Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7300 people and fleet of over 4900 buses.As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve. The opportunity:Join us in the important role of Specialist - Wellbeing and Injury Mangement, where you will play a hands-on and integral part in implementing and administering Kinetic's health, wellbeing and injury management strategy for our people. You will collaborate on improvement of wellbeing and workers compensation claims, recovery at work, injury management and early intervention strategies in support of Kinetic's overall business plan and strategic direction.…

Click here to view more detail / apply for Specialist - Wellbeing and Injury Management

• Support Rest's Investments team with L&D programs
• Work with our Investments People team and Enterprise L&D team
• Leading industry fund - hybrid working belnding work from home and in office

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

As a member of the Rest People and Culture team, this role will collaborate and contribute to delivering our People Strategy through working with leaders and employees to build learning and development, talent, culture and capability at Rest.

The primary purpose of this role is to identify learning and capability needs, deliver learning and development programs to support those needs and support delivery of a range of engagement and culture related programs.

Key Accountabilities/Responsibilities

• Collaborate with leaders and employees to identify and analyse training needs, complete capability gap analysis and input these into the workforce strategy 
• Design, source and deliver learning and development programs, including training workshops and e-learning and actively monitor their effectiveness 
• Curate L&D content and campaigns aligned to business priorities
• Support the development of a preferred supplier program for L&D vendors and manage contracts
• Contribute to sharepoint management (where L&D content is housed)
• Support, contribution to and roll out key initiatives relating to organisational culture, DE&I, engagement and high impact programs of work

We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us! Strategic Procurement Manager - NPI Hallam, VIC, AU, 3803 Mar 14, 2024 THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY As the Strategic Procurement Manager –NPI you will play a pivotal role ensuring the strategic procurement function, continues to exceed within the APAC region. You will be a critical link between new projects and ensuring that…

Click here to view more detail / apply for Strategic Procurement Manager - NPI

We are unique Essential Energy is an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits. Take pride in having a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future.We are currently recruiting for a Procurement Officer. This role can be based anywhere within Essential Energy’s operational footprint with the flexibility to work from home in a hybrid environment.About the role The Procurement Officer is responsible for the effective and efficient coordination of support and advice to internal customers and suppliers in the operation of the Oracle Fusion Procure to Pay process. Specific responsibilities include:Act as Buyer for specific categories and support team members when needed.Assist internal customers with requisitions, purchase orders, receipting, and agreements.Provide support to suppliers using the Oracle Supplier Portal.Help users with catalogues and purchase order maintenance.Identify non-compliance areas and suggest improvements…

Click here to view more detail / apply for Procurement Officer

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster 

20 hours per week:

• Monday 9.15am – 1.15pm

• Tuesday 9.15am – 1.15pm

• Wednesday 9.15am – 1.15pm

• Thursday 9.15am – 1.15pm

• Friday 9.15am – 1.15pm

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us. 

See yourself in our team

As the Customer Banking Specialist in our Charlton Branch, you’ll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

• Support customers with enquiries, maintenance on accounts and process applications for credit products  

• Complete Financial Health Checks to assess customers’ financial needs and identify any changes  

• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options

• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

You will be joining one of our Multi-Channel Branches!  
 

What is a Multi-Channel Branch?
 

• Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.

• After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.

We’re interested in hearing from people who have

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality 

• Excellent communication skills & the ability to articulate financial terms in a clear way

• The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do 

• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions 

• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers 

With us, you’ll help customers make informed financial decisions to achieve their goals.

If this role matches your experience and career goals, apply today!

At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank

Advertising End Date: 18/03/2024

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster 

25 hours per week:

• Monday: 10.00am – 3.00pm

• Tuesday: 10.00am – 3.00pm

• Wednesday: 10.00am – 3.00pm

• Thursday: 10.00am – 3.00pm

• Friday: 10.00am – 3.00pm

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us. 

See yourself in our team

As the Customer Banking Specialist in our Benalla Branch, you’ll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

• Support customers with enquiries, maintenance on accounts and process applications for credit products  

• Complete Financial Health Checks to assess customers’ financial needs and identify any changes  

• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options

• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

PLEASE NOTE: The successful applicant for this role, will join our relief team. In addition to supporting the Benalla Branch, you will also support the Mansfield and Euroa Branches. TRAVEL WILL BE REQUIRED FOR THIS ROLE.

We’re interested in hearing from people who have

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality 

• Excellent communication skills & the ability to articulate financial terms in a clear way

• The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do 

• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions 

• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

With us, you’ll help customers make informed financial decisions to achieve their goals.

If this role matches your experience and career goals, apply today!

At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.

Advertising End Date: 18/03/2024

Government Contract Organisation | Hybrid Working Model
Procurement and Commercial Services Lead position is available to commence immediately!

Your new company An exciting full-time permanent Procurement and Commercial Services Lead position is available working for a well-known government employer.
Located in the picturesque Wellington Shire, this position will see you support the procurement compliance framework from annual procurement activity plans, compliance reporting, management systems, registers, policies, procedures and practices.

Reporting to the Accounting Manager, you will be responsible for the following;

Monitor and maintain a contract management system, register and compliance tools to ensure that contract managers over-see contractors and suppliers to deliver services in accordance with contractual, statutory and regulatory rules.
Develop strong partnerships with suppliers, procurement agents, government departments, peak bodies and with other industry organisations.
Provide support to financial delegates in the day-to-day operation of the procurement framework.
Supervise and coordinate the activities of Finance Officer Accounts Payable to conduct the accounts payable activities that are necessary to pay suppliers.
Other additional duties as directed by management


What you'll need to succeed

An appropriate tertiary qualification or experience in procurement and purchasing related roles
Demonstrated experience in supervision or team leadership is highly desirable
Strong attention to detail and ability to effectively manage and meet deadlines
Demonstrated experience in end-to-end procurement activities
Tender and contract documentation preparation skills
Analytical skills for use in tender evaluation, selection and contract management
Demonstrated experience in establishing and operating contracts and governance management systems
Ability to work under limited direction, including experience in planning, prioritising and organising work for self and others to achieve goals and deadlines



What you'll get in return You will be rewarded with an excellent annual salary between $82,000 - $95,000 + super, depending on experience. Along with an organisation with modern tools and technology to support the needs of your job, there will be a team of hardworking, ambitious, like-minded individuals working beside you! What you need to do now If you're interested in the role, click 'apply now' or for more information about this role or other job opportunities as a Procurement and Commercial Services Lead, contact Brianna Phipps at Hays on 5623 8073 or [email protected]

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.

Specialist Copper Logistics | Olympic Dam Date:  12 Mar 2024 Job Posting End Date:  Job Country:  Australia Job State/Province:  South Australia Job Location/Region:  Roxby Downs     About BHP  At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success. Come and be a part of this success. About the Role This is an exciting opportunity to join our Surface Logistics Team as a Copper Specialist. You will play a pivotal role uplifting the transport and optimisation of our Copper Cathode to Adelaide in preparation for packing and exporting activities. This role also includes a large quality control component…

Click here to view more detail / apply for Specialist Copper Logistics | Olympic Dam

Government Contract Organisation | Hybrid Working Model
Procurement and Commercial Services Lead position is available to commence immediately!

Your new company An exciting full-time permanent Procurement and Commercial Services Lead position is available working for a well-known government employer.
Located in the picturesque Wellington Shire, this position will see you support the procurement compliance framework from annual procurement activity plans, compliance reporting, management systems, registers, policies, procedures and practices.

Reporting to the Accounting Manager, you will be responsible for the following;

Monitor and maintain a contract management system, register and compliance tools to ensure that contract managers over-see contractors and suppliers to deliver services in accordance with contractual, statutory and regulatory rules.
Develop strong partnerships with suppliers, procurement agents, government departments, peak bodies and with other industry organisations.
Provide support to financial delegates in the day-to-day operation of the procurement framework.
Supervise and coordinate the activities of Finance Officer Accounts Payable to conduct the accounts payable activities that are necessary to pay suppliers.
Other additional duties as directed by management


What you'll need to succeed

An appropriate tertiary qualification or experience in procurement and purchasing related roles
Demonstrated experience in supervision or team leadership is highly desirable
Strong attention to detail and ability to effectively manage and meet deadlines
Demonstrated experience in end-to-end procurement activities
Tender and contract documentation preparation skills
Analytical skills for use in tender evaluation, selection and contract management
Demonstrated experience in establishing and operating contracts and governance management systems
Ability to work under limited direction, including experience in planning, prioritising and organising work for self and others to achieve goals and deadlines



What you'll get in return You will be rewarded with an excellent annual salary between $82,000 - $95,000 + super, depending on experience. Along with an organisation with modern tools and technology to support the needs of your job, there will be a team of hardworking, ambitious, like-minded individuals working beside you! What you need to do now If you're interested in the role, click 'apply now' or for more information about this role or other job opportunities as a Procurement and Commercial Services Lead, contact Brianna Phipps at Hays on 5623 8073 or [email protected]

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.

Full time opportunity
Immediate access to staff travels benefits
Unique opportunity located at our Tullamarine Airport Hangar

If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.

About our Engineering Team

The Jetstar Engineering Team are at the forefront of delivering operational excellence. They are responsible for ensuring the airworthiness and reliability of our fleet. Our team has the opportunity to work not only on Jetstar aircraft, but also support Qantas Group A320/1, B717 and A321 Freighter aircraft and Jetstar Branded Airlines (JBA’s) in Singapore and Japan.

The Opportunity

As the Technical Specialist (Structures), your core responsibility will be to manage Jetstar’s A320/1 Fleet Structures during C Checks, Operational AOG’s and Hangar visits, for scheduled work packs, ad-hoc work packs and defect rectification.

The primary function of the Technical Specialist role is to support the Duty Technical Manager in providing technical support to the AMO’s, monitoring and managing aircraft fleet health, providing a single point of contact to Maintenance Planning and Technical Service for ongoing campaigns & modifications and assisting in the recovery of disruptions during day of operations.

The Technical Specialist also works closely with our reliability team to identify and address recurring defects and to isolate rogue components which may be affecting fleet OTP in addition to working with Maintenance Planning and the MSC functions to ensure rectification activity is planned effectively across the line maintenance network.

Reporting to the Base & Intermediate Maintenance Manager, broader responsibilities for this role will include:

Act as AMO primary focal point for internal and external stakeholders on all items relating to Structures related activity
Use best endeavours to ensure that the Aircraft Structural repairs are delivered to match requirements set by Jetstar management
Take on ownership of complex technical requirements to ensure efficient return to service of aircraft
Assist structures technicians with damage mapping
Provide reporting and repair recommendations in conjunction with structures technicians
Support Jetstar AMO maintenance activity, including AOG recoveries to reduce ground time and improve aircraft availability
Assist and provide information to Commodities and Contracts Manager for use in the development of business strategies
Focus on sustainable future and cost reduction strategies.
Develop understanding of stock holdings on structures LRU’s, and consumable and expendables
Make recommendations for min/max stock holdings.
This is a unique opportunity working closely with our base maintenance team where you will also play a pivotal role working closely with our frontline Engineers. We are seeking an individual with experience in, and a passion for Structural aircraft maintenance.

To be successful in this opportunity, you will possess the following skills & experience:

Exposure to Structures Aircraft Maintenance – essential
Exposure to Airbus SRM - Essential
Ability to communicate & negotiate effectively with internal and external stakeholders.
Ability to compile complex technical reports to provide Aircraft OEMs with required information to make decisions on pathway to airworthiness.
Competent in sheet metal work terminology and reporting requirements.
Process driven, with experience in constructing new processes to deliver business goals.
Highly motivated with a learning mindset
Able to build effective working relationships.
Proficiency in the use of the Microsoft suite of software solutions
Experience working with Airbus fleet desirable.
What’s in it for you

Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Access to a range of salary packaging and leave benefits.

As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations and airlines.
Structured programs and resources to support your health and wellbeing and development.
Talk to us about how we can make this role work flexibly for you such that you can achieve your potential.

About Jetstar

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320, Airbus A321 and Boeing 787-8. Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often.

Inclusion and Diversity

Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application.

Job description Work remotely from anywhere in Australia - Permanent Opportunity! Work as an SAP Procurement Business Consultant with a leading Consulting firm for an exciting project. Responsibilities and Skills required include: Good understanding of procurement processes in strategic sourcing, operational procurement, category management, supplier management, etc. A good knowledge of the SAP solution portfolio for Procurement Management Experience in at least one of the SAP solutions for Procurement Management (SRM, MM, Ariba, Fieldglass, …) SAP trainings or certifications are an advantage. Customer oriented, result driven & focused on delivering quality. Complete ownership of tickets right from assignment until closure (Analyze, Identify, Coordinate, Fix, Test, UAT, Approval, Deploy). Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication and interpersonal skills for effective collaboration with clients and internal teams. Prior Consulting experience an advantage. To be considered for the role click the 'apply' button or for more information about this and other…

Click here to view more detail / apply for SAP Procurement Business Consultant

Are you a proven Procurement or Category Professional - who can deliver $M's in Cost Savings & Benefits through your working history? PERSOLKELLY has partnered with a leading oil/lubrications manufacturer in Northern NSW in the hunt for their next senior manager to take their business into 2024 with corporate succession planning and global procurement nous. If you are passionate about category management, global supply chain strategies and LEAN processes we want to hear from you! About the Role This key leadership position oversees all procurement and supply chain processes while liaising with the broader team of over thirty staff across NSW & VIC. Reporting to the Procurement Head AISEA and working closely with the SLT, this pivotal role will play a central part in refining and developing the strategic framework for all procurement functions. Focus Areas of responsibility for this position will include: Developing highly productive working relationships internally that promote a culture of continuous…

Click here to view more detail / apply for National Procurement Manager / Executive - $180k

Are you a proven Procurement or Category Professional - who can deliver $M's in Cost Savings & Benefits through your working history?
PERSOLKELLY has partnered with a leading oil/lubrications manufacturer in Northern NSW in the hunt for their next senior manager to take their business into 2024 with corporate succession planning and global procurement nous. If you are passionate about category management, global supply chain strategies and LEAN processes we want to hear from you!

About the Role This key leadership position oversees all procurement and supply chain processes while liaising with the broader team of over thirty staff across NSW & VIC. Reporting to the Procurement Head AISEA and working closely with the SLT, this pivotal role will play a central part in refining and developing the strategic framework for all procurement functions.

Focus Areas of responsibility for this position will include:

Developing highly productive working relationships internally that promote a culture of continuous improvement and driving efficiencies.
Embed a culture of strategic cost management and cost leadership across all offices within the organisation.
Lead the strategy and execution and act as the key escalation point for reducing risk and accelerating delivery.
Oversee broader governance, assurance, learning and continuous improvement.
Develop external relationships with key stakeholders to promote efficiencies.
Develop and prioritise organisational plans, policy, change management and risk management activities.



About you To be successful in this role you should be a visionary leader that has clearly demonstrated experience in the strategic leadership of a substantial corporation, ideally within the oil/lubrication or petrochemical industries. More specifically you should have knowledge of EPC contract management, strong commercial prowess and knowledge of procurement regulations, policies and probity. You will be an agent of positive change who has experience of operating within a hybrid in-house and outsourced model. While tertiary and professional qualifications will be well regarded, this will be superseded by relevant Procurement experience.
*this position can offer relocation for the right candidate
** the position can also be based in either Newcastle, Moorebank NSW or Sunshine VIC offices while flex WFH days are supported too If you feel you are a senior procurement candidate who can deliver the expectations and create a efficient succession plan into 2025 and onwards for this Global business, please call Tamara Holmes today on 88422000. All applications will be handled with the strictest of confidence.

Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights. Please click here to apply.

Reporting to the Hastings Macleay Clinical Director of Medicine, the Staff Specialist will provide contemporary, comprehensive specialist services, assist in the education role of Kempsey District Hospital and provide clinical care to patients within the Hastings Macleay Clinical Network.

Kempsey District Hospital is a 81 bed, level three facility with a level four 24-hour Emergency Department and a range of specialist services including, high dependency, general medicine, surgical day procedures, drug and alcohol, mental health, renal dialysis, rehabilitation, obstetrics and a maternity unit that births approximately 250 per annum. Additional services include physiotherapy, dietetics, social work, occupational therapy and Aboriginal health. Diagnostic services include onsite pathology, CT scans, ultrasound and general x-ray.

Kempsey, situated between Port Macquarie and Coffs Harbour, on the Macleay Valley River is surrounded by national parks and just a short drive from the pristine beaches of the Macleay Valley Coast. With a population of around 28000, there a several public and private schools, sporting and recreation facilities and shopping precincts.


To find out more and apply please visit the link below:
https://jobs.health.nsw.gov.au/mnclhd-int/jobs/staff-specialist-general-medicine-physician-apply-via-ecredential-244158

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role

• Enhance digital engagement though visual social media content.
• Full Time Permanent role | Melbourne | Hybrid role.
• Discounts on energy, telcos and solar plans | Access additional leave!

Internally referred to as the Digital Channels Creative Specialist, you will support the delivery of innovative and industry-leading digital content across AGL’s owned and earned channels to build and enhance AGL’s brand in line with our corporate strategy. In addition, you will be responsible for delivering digital, graphic design, animation, and video content - with a primary focus on AGL’s corporate social media channels, LinkedIn and X.

What you’ll be doing

Reporting to the Senior Manager, Digital Channels you will:

• Support our strategic goals, including telling the AGL story, and deliver compelling visual digital content that lifts our user experience, both internally and externally.
• Use animation, videography, photography, and graphic design to create innovative and engaging content which elevates our social media content.
• Manage the production of digital content from planning to production and execution.
• Support photography and videography of key communications for major external events, such as financial results, AGM, and major corporate announcements.
• Support the Digital Channels Specialist with guidance on UI design for our corporate website and intranet.
• Support the graphic design elements of digital collateral as and when required.
• Ensure all work is aligned with AGL’s brand guidelines.

About you

What you’ll bring to the table

• Experience in a digital content role, either in-house or within an agency working with a high-profile brand.
• Proven graphic design experience, including basic animation.
• Extensive experience using the Adobe Creative Suite.
• Strong understanding of UI and accessible design principles.
• Proficient photography, and video production for a digital environment.
• Understanding of best practice trends and innovation in digital content.
• Ability to collaborate and influence within a matrixed team and work with all levels of leadership.
• Ability to manage and prioritise multiple projects with strong attention to detail and accuracy.
• You are proactive, self-motivated, and a forward thinker, with a willingness to be bold in story-telling.

Please note that this role requires occasional travel to various AGL sites across Australia, including NSW, South Australia and within Victoria.

We’d love to see your application by Sunday 24 March 2024.
As part of your application, please include a link on your CV to your portfolio which showcases your experience.

Please note - unsolicited resumes from agencies will not be accepted by AGL.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Access 20 weeks of paid parental leave for the primary carer.
• Access to an additional week of recharge leave per year.
• Play an active role in our diversity & inclusion initiatives.
• Novated leasing and Electric Vehicle subscriptions.
• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on location.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Digital Marketing

Advertisement - Marketing Specialist

We’re looking to grow our Marketing team at Envirosuite to help us drive growth. Envirosuite is a growing, Australian founded, environmental intelligence company that is bringing exciting technology to the world.

We need a Marketing Specialist to help us accelerate our business across the world.

Haven’t heard of Envirosuite? Let us tell you some cool things about us:
We’re a growing Australian Stock Exchange listed company
Our purpose is to bring environmental intelligence to help industries and communities to thrive
Our EVS Omnis suite helps various sectors solve emissions challenges across air, noise, odour (yep, somebody has to do it) helping to interpret complex data in easy-to-use and impressive looking software
We’re the leader in Aviation noise management working with the likes of Heathrow, Toronto, LAX and Sydney – airports you’ve probably travelled through
We’re also working on some interesting projects like the X-59 supersonic with NASA, yes, that NASA!

At Envirosuite you’ll have the ability to make an impact in a growing, global environmental intelligence company.

Our guiding principles and values are: We’re driven by purpose | We move as one | We believe customers are the reason | We earn the trust | We challenge the now

Envirosuite is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Envirosuite is considered based on merit, qualifications, competence and talent. We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

About the role:

Reporting to the Head of Growth Marketing, the Marketing Specialist role is the perfect opportunity for a tenacious person looking to progress in their Marketing career with a company and team that is improving the way industries, communities and the environment co-exist harmoniously.
Roles and Responsibilities

Market Research: Commission and undertake market research to identify market opportunities for new and existing Envirosuite offerings.
Competitor Analysis & Research: Keep track of industry trends and competitors' marketing strategies to identify opportunities and stay ahead in the market.
Cross-functional Collaboration: Ability to work within a dynamic team of professionals who thrive on results and optimization.
Training and Technologies: Stay updated with the latest marketing trends, tools, and technologies, and continuously seek opportunities for innovation and improvement.
Analytics and Reporting: Collaborate with marketing agencies to report and analyse using tools like Google Analytics, and provide insights to guide future marketing decisions.
Reporting: Prepare regular reports and presentations to communicate the effectiveness of digital marketing efforts to marketing team and internal stakeholders.
Email Marketing: Work alongside the Marketing Operations Manager to set up programs through marketing automation to nurture leads, retain existing customers, and drive further conversions.
Digital Marketing: Assist in developing and executing a digital marketing strategy in line with overall global marketing plan.
Content Creation: Develop engaging and relevant content for various marketing channels, including websites, blogs, social media, and email campaigns.
SEO Optimisation: Work alongside marketing agencies to improve website visibility in search engine results through on-page and off-page SEO techniques.
Paid Advertising Management: Plan, implement, and optimise paid advertising campaigns on platforms like Google Ads and LinkedIn Ads, to drive brand awareness, within budget constraints.
Social Media Management: Manage and grow the company's social media presence by creating content, scheduling posts, and engaging with the audience to build brand awareness and customer engagement.
Other duties assigned to you from time to time, such as translations, events support, etc.

Qualifications / Experience / Knowledge

Bachelor's degree in Marketing, Communications, or equivalent experience.
Proven experience in marketing roles, preferably in a similar industry or sector.
Strong understanding of marketing principles and techniques.
Excellent written and verbal communication skills.
Proficiency in digital marketing tools and platforms.
Analytical skills to interpret marketing data and metrics.
Ability to work effectively in a team environment.


Salary: $74,000 - $78,000 incl super

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Performance Manager, a full time position is now available for a Dispute Resolution Specialist to join the team based in our Melbourne, Docklands head office.

The primary purpose of this role is to support the achievement of Customer Operations key objectives through best practice complaint management to deliver sustainable resolutions to complex and escalated complaints received within the Dispute Resolution Team with a key focus on telco.

This role will require you to work directly with customers and stakeholders to resolve complex and varied complaints and issues (including working directly with external parties such as Ombudsman bodies for Energy &/or Telecommunications and distributors).

Within this role you will also be required to proactively analyse complaint trends and root cause drivers to bring the voice of customer to life with the aim of identifying and delivering initiatives to improve business efficiency, enhance customer experience, reduce customer pain points and complaint cost to serve.

                  

Key accountabilities of this role:

• Timely and accurate resolution of Ombudsman complaints requiring investigation or internal escalated complaints. This is achieved through case management ownership, accountability for timely and high-quality investigation, negotiation and putting forward sustainable solutions. 

• Build and maintain strong working relationships with your Scheme counterparts by being the point of contact for your cases, ensuring the provision of full, detailed and quality investigation responses in agreed format, calling through to conciliators prior to case submissions to talk through the outcome of the investigation, the proposed resolution, and any further information requirements within SLAs.

• Ensuring that investigations are compliant with the Ombudsman’s expectations and regulations and guidelines set out by either the Essential Services Commission, the Australian Energy Regulator for Energy or the Australian Communications and Media Authority for Telecommunications. All upgrades should be assessed for areas of improvement and compliance and challenged or fed back to the relevant business where appropriate.

• Monitoring of ageing and upgrades to ensure work is being completed within defined SLAs, along with proactive intervention and escalation of cases that threaten to fall outside SLA to ensure that customer issues are resolved as quickly as possible.

• Proactively engage and collaborate with key stakeholders to understand their business objectives; provide regular performance updates to and solicit regular feedback on performance.

• Where required, provide subject matter expertise and input into AGL process forums, projects, user acceptance testing processes pertaining to your process area/s of expertise, or formally represent the Dispute Resolution team in process and system review forums as nominated with delegated decision-making authority in these forums on behalf of the Dispute Resolution Team.

• Prompt escalation of distributor / wholesaler related issues and potential systemic issues to relevant functional areas. Ensuring risks and issues are flagged in the risk and issues registers.

• Management of operational change resulting from system, regulatory and process updates and notifications

Qualifications, key skills and experience required:

• Previous industry experience in Telco and complaints will be highly sought after

• High level of customer service and complaint management experience

• Ability to influence and negotiate outcomes Comprehensive written communication skills

• Ability to provide key insights, and use data as the basis to tell a story

• Accuracy and attention to detail, with high verbal communication skills

• Ability to work autonomously with minimal supervision

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated Resume and Cover Letter by the closing date of: midnight Monday 18th March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Finance and Accounting

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Vendor and Strategic Initiatives Manager, a newly  created position has become available on a full time basis for a Vendor Specialist to join the team in our Docklands head office.

The primary purpose of this role is to undertake analysis to seek, develop, and help implement Vendor onboarding and offboarding for the Contact Centres. They will also work with internal and external stakeholders to facilitate service provider support and related initiatives.

You will work closely with various teams and the wider Customer Service team to put a strong contractual governance for Vendors and holding them accountable including ensuring that they are delivering their KPIs/SLAs. You will work closely with Procurement and Legal for RFP process and assist your manager with legal and commercial negotiations and ensure the close coordination and ensuring the achievement of expected outcomes.

Key accountabilities of this role:

• Engage with existing Vendors, internal and external stakeholders in establishing Contractual Governance including holding vendors accountable for their contractual obligations and promises made during the RFP Stage

• Ensuring all change requests are up to date and formally documented with vendors

• Assessing the performance of vendors in line with agreed KPIs/SLAs

• Supporting leadership in running and analysis of RFPs, comparing BAFOs and creating business case to finalise the RFP recommendations

• Assisting with Negotiating contracts with suppliers

• Ensuring vendor compliance with AGL's policies and standards

• Managing vendor billing and disbursements

• Onboarding and Offboarding of Vendors including coordination with procurement, legal and business teams

• Analyse and undertaking in-depth investigations to help define business problems by gathering technical and non-technical information.

• Conduct research and analysis to identify market best practices, evaluate potential impacts and shape these opportunities to execution with the aim to contribute to the long-term value of the business including finding opportunities to incorporate those in vendor contracts.

• Perform an end-to-end impact analysis of pre-change implementation and perform post implementation reviews of vendor onboarding and offboarding.

• Contributing to the development of a framework to enable the effective implementation of change within the Contact Centres and across business as required both onshore and offshore

• Use a range of systems and databases to gather information and provide valuable insights.

Qualifications, key skills and experience required:

• Expertise in vendor management, particularly in the telecommunications or energy sector.

• Skilled in analysing processes, identifying root causes, and driving solutions.

• Ability to provide key insights, and use data as the basis to tell a story

• Strong Negotiation skills.

• Written and verbal communication: The ability to prepare and present on initiatives.  

• Problem solving skills and ability to define a problem and come up with potential solutions

• Critical thinking – Will need to provide solutions inline with business strategy.

• Strong organizational skills- Will need to be able to manage multiple initiatives and documentation of discussions.

• Ability to plan at a strategic and operational level.

• Ability to collate and present meaningful reports at a strategic management level and at an operational level.

• Proficient in Microsoft office Tools.

• Coordination Skills to ensure timely execution of various actions with internal and external stakeholders.

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated resume by the closing date of: midnight Thursday 21st March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Business and Organization Analysis Management

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

• Join a large Australian owned iconic FMCG brand based in Docklands

• Flexible hybrid environment

• Great career opportunities

About the role

We currently are looking for a Senior Procurement Specialist responsible for supporting the planning, development and execution of procurement and contract management activities within Bega Group’s Supply Chain Logistics function. The role will include supporting strategic sustainable sourcing, procurement planning and risk mitigation, commercial and contractual management of suppliers, cost control / containment initiatives, and contractual governance, documentation and reporting in relation to agreements with relevant suppliers, 3PL & 4PL providers, distributors and franchisees.

Other responsibilities

• Identify, mitigate and escalate procurement risks

• Market engagement with potential and current suppliers, including documentation preparation and evaluation

• Negotiate contracts in collaboration with key technical and legal resources within the broader Bega team

• Gain exposure to cutting-edge procurement practices and contribute to continuous improvement initiatives

• Help drive commercial value by ensuring supply continuity and a focus on continuous improvement.

About you

• Excellent negotiation skills, particularly in areas of pre-contract negotiations

• Solid experience with procurement planning, execution and contract management

• Ideally a background in FMCG, Logistics or similar but not essential

• Excellent communication and relationship building skills

• Relevant tertiary qualifications.

The Bega Story

Bega Group is home to many trusted and iconic food and beverage brands. Whether it’s VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day at Bega. Being recently named in the Top 10 Strongest Australian Brands of 2022, our vision is to become The Great Australian Food Company!

Our growth story of becoming a successful ASX listed company with an annual turnover in excess of $2 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At Bega, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company!

Life at Bega

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we’re committed to fostering a supportive and agile work environment for our team.

• Join a dedicated, forward-thinking and innovative culture

• Grow with us, through opportunities for career development and progression

• Contribute by giving back to your community through charities we partner with

• Access to mental and physical health programs through our wellbeing portal and programs

• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Our Docklands office is the hub for our corporate functions within the Bega Group. Freshly renovated and looking brand new, you’ll enjoy lots of natural light and great facilities to take advantage of, including a fully stocked fridge loaded with a range of Bega products! We are right next door to Marvel stadium and some of Melbourne’s best restaurants, cafes and bars.

Applications

At Bega, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Bega.

We will accept applications from all people with the right to live and work in Australia.

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role

• Be part of a dynamic internal comms team | grow in the role.
• Newly created role | Hybrid work | Melbourne or Adelaide based.
• Full Time (or Part Time) Perm | Discounts on energy, telcos and solar plans.

A newly created Internal Communications / Content role has become available within our Communications team here at AGL.

You will play an important role in supporting employee communications for AGL’s operational business (Integrated Energy) as well as corporate functions such as Technology and Health, Safety and Wellbeing (HSE), ultimately enhancing employee engagement.

This is a full time or part time (4 days a week) position, based in either Melbourne or Adelaide (Torrens Island).

What you’ll be doing

Reporting to the Senior Manager, Corporate Communications you will:

• Act as a corporate ‘journalist’, identifying, researching and drafting engaging stories for a range of formats, including intranet stories, newsletters and social media.
• Develop engaging internal communication campaign assets to help connect employees to our strategic priorities, with crisp engaging copy and sharp graphic design.
• Develop copy and visual communication in support of thematic employee campaigns, aligning with AGL brand guide.
• Coordinate with communications and business partner stakeholders around scheduling of content.
• Develop engaging, nuanced written and visual communication materials for diverse audiences, including leader briefing packs, fact sheets and digital posters
• Use direct mail and other platforms to analyse and report on the effectiveness of content. Use this analysis to draw insights and inform future content.

About you

What you’ll bring to the table

• Proven experience in corporate communications, in an in-house or agency role.
• Experience developing and implementing internal communication plans, with sound stakeholder engagement skills.
• Outstanding written and verbal communications skills, coupled with excellent attention to detail.
• Experience developing content- graphic design for digital and non-digital environments.
• Experience with Adobe Creative Suite as well as superior Microsoft PowerPoint and Word skills.
• Ability to distil complex concepts into simple, accessible language.
• The ability to work autonomously and as part of a team and effectively manage time and prioritise workload.

We’d love to see your application by COB Monday 18 March 2024.

Please note - unsolicited resumes from agencies will not be accepted by AGL.

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work.
• Discounts on energy, telcos and solar plans.
• Participate in Energise - our reward & recognition program.
• Access 20 weeks of paid parental leave for the primary carer.
• Access to an additional week of recharge leave per year.
• Play an active role in our diversity & inclusion initiatives.
• Novated leasing and Electric Vehicle subscriptions.
• Access to study assistance, AGL’s share purchase plan and insurance deals.

*Benefits may change over time and vary based on role type and location.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Corporate Affairs

JOB DESCRIPTION

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

JOB DESCRIPTION

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

The Customer Experience Specialist is pivotal in focusing on first call resolution for our customers and advisors within each interaction. This experience will apply to all TAL product lines (Retail, Direct and Investments) and as you put yourself in the customer’s shoes, you will be the smiling face of TAL.

Key responsibilities include:  

• Servicing inbound calls for new and existing TAL & Asteron products within a timely manner.
• Educating our clients on the importance of their Life Insurance policies or investment products.
• Proactively manage relationships whilst monitoring service delivery and quality.
• Support team mates to collectively achieve desired customer outcomes.
• Respond to escalations and complaints - take responsibility to obtain a quick resolution. 

We are seeking a Customer Experience Specialist to assist in the continued strategic growth and development of the Cogent business through activities which support our customers to generate value and revenue growth while continuing to develop quality relationships.  This role is full time with hybrid working arrangements.

Tasks include but not limited to:

• Build and maintain strong working relationships with our stakeholders including maintaining account management plans for all key clients
• Work collaboratively with the operational team to ensure customer SLA's are being met and provide support to ensure customer satisfaction
• Coordinate the re-contracting of existing client to ensure ongoing success
• Meet the specified KPI's and achieve annual budgeted revenue targets

A full position description is available by emailing [email protected]