Customer Banking Specialist - Castletown

About The Role This role is a key component to the success of our branches. As a Customer Banking Specialist, you will be responsible for the highest delivery of an excellent customer experience and seamless service to our existing and new customers through our face to face, phone and digital channels. Full training is provided. Key Responsibilities Create a good impression as the first point of contact for our customers Develop effective ways to promote & sell our products and service offerings to new and existing customers Build relationships with your customers, handle enquiries and process applications on the numerous products we offer all while having meaningful conversations with the customer As well as having excellent & effective problem solving, negotiation and communication skills, you will also need to: Have proven experience in uncovering customer needs in a customer service environment Have worked in an environment where you have had to achieve set KPI’s Be…

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