Senior Payroll Officer $90,000 - $95,000 Super Benefits | Sydney CBD Great flexibility/work life balance -Option to work FULLY REMOTE after training Process ANZ Payroll using ADP within a team of 3 reporting to Payroll Manager Looking for experienced payrollers to manage the end to end payroll for a global Financial Services business with great culture and work life balance. BENEFITS Flexible work arrangements - ability to work from home full time once trained Great culture, positive working environment, supportive close knit team Personal Development programmes Option to be involved in process improvements Health and Wellbeing benefits including Insurances for Dental, Healthcare, pets, Vision etc EAP Programme and charity days Option for additional leave THE ROLE End to end payroll ANZ processing - fortnightly and monthly Updating and maintaining of stay files and leave entitlements Managing PAYG, Super and Tax Knowledge of taxation rules - Statutory and Legal Interpreting various Awards and EBAs Responding to enquiries and managing the inbox THE PERSON End to end payroll experience ADP highly preferred but not essential Ability to work both independently and as part of a team, self starter Experience interpreting multiple Awards/EBAs High attention to detail and strong Excel skills Exceptional customer service - written and verbal If you have the skills required, please apply now, or contact Gina Morley at AccountAbility on 02 8296 5314 for further information #SCR-gina-morley

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Job Description The Company: My client is a large reputable business based in Western Sydney, who are an industry leader in their business streams. They have a down-to-earth yet high-performing finance team. Offering a strong culture of inclusion and career development. They're searching for an excellent payroll lead/supervisor for a key role in their payroll transformation as the business scales quickly over the next few years. The position offers variety in work and opportunities.  The Role:Reporting to the Financial controller, your key responsibilities will be: Leading a team of 2, overseeing and being involved in the payroll process for c. 700 employees fortnightly  Overseeing full functions of payroll including Payroll Tax, Superannuation payments, payroll reports, workers compensations and changes including awards/conditions, terminations Leading payroll implementations for new acquisitions  Provide advice to the business, on payroll and IR matters, you'll be required to stay abreast of legislative changes and act accordingly when necessary to ensure ongoing adherence to such changes. Lead, train, and mentor payroll staff, fostering a collaborative team environment The Candidate: Experienced senior payroll officer looking to take a step up, or an existing payroll lead/supervisor with strong systems experience Experience with multi-site payrolls Experience with projects & process improvements  Strong verbal and written communication Strong stakeholder management & problem solving skills  For more information about this role please call Schen Wijesekera (02 9775 5916), or hit 'Apply' and send through your details.

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EMPLOYEE BENEFITS:Flexible work arrangements; WFH, compressed work week or 9-day FortnightPaid parental leave.Salary packaging.Purchased leave.Private Health Care discounts.Wellbeing programs and discounts.Education assistance and personal career development.ABOUT THE ROLE:Ampcontrol has been named one of Australia’s Most Innovative Companies for 2023 by the Australian Financial Review (AFR) for its advanced Australian manufacturing of energy solutions. Our strategic plans for growth and expansion means 'People’ are and will be our most critical component. As a result, we are currently seeking a savvy Payroll Officer to join our finance department at Tomago.This role necessitates a high standard of personal demeanour, attention to detail, exceptional time management including professional communication standards and appearance.Specifically, you’ll be responsible for:Timely payment of correct wages to company employees and other company payment reconciliationsWorking with a close-knit team on implementing process improvements, simplifications and automation relating to the payroll teamAccurate entry and amendment of employee records into SyteLine (ERP System) and Attaché, including updating of salary rates and maintaining leave balancesStrong focus on Customer ServiceAdministrative duties such as; following up enquiries from managers and employees, Month-End / Year-End reconciliations and data entry/filing as requiredABOUT YOU:On a day to day basis, you will be dealing with people and must have the capacity to demonstrate tolerance, patience and understand the importance of accuracy.Previous payroll processing experience (desirable) (demonstrated understanding of payroll procedures and related documentation)Experience with payroll processing software (desirable), e.g. AttachéAccuracy and attention to detailForward thinker, who actively seeks opportunities and proposes solutionsComfortable with process improvementProficient using Microsoft Office applicationsHigh level of administrative and organisational skillsThink you know Ampcontrol? You may be surprised.Ampcontrol is challenging the future by solving the most complex problems in energy. We create energy solutions of scale using innovation partnerships, our smart people, and advanced Australian manufacturing. Our vision is to lead the global energy revolution and make net zero a reality. Every day, the world-first innovations from Ampcontrol help and support customers in all industries to decarbonise. With a proven track record of award-winning innovations and 55 years of developing custom energy solutions, we are trusted by customers worldwide to future-proof their business.Ampcontrol is transforming the world through collaboration to engineer complex electrical solutions. By partnering with universities and the brightest minds in energy, we develop cutting-edge technology for customers. We provide complete electrical solutions for energy, infrastructure, and resources industries, from ideation through to design, manufacturing, service, and repair. Our revolutionary innovations supply clean, drinkable water and stand-alone power to remote communities. We’re decarbonising mining, ensuring safer underground environments with Intrinsically Safe electric vehicles, and collaborating with industry partners to develop small-scale hydrogen storage solutions and electric-powered boats.Ready to challenge the future?Then apply now! If you are intrigued or excited by what you have read, we want to hear from…

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Designation / Job title: ICT Security Specialist - 262112 \ Security Analyst

Number of Positions : 10

Primary or Mandatory skills:-
1. Sailpoint
2. Java

Good to have skills:-

1. Oracle
2. Ping
3. Azure

Detailed Job description:-

• Implementation of IAM security systems, including Sailpoint, Microsoft AD/Azure AD as related to IAM, MFA, Conditional Access and SSO etc. whether on-prem or in the cloud.
• Collaborate with existing and future managed service provider relationships and resources in the IAM/SAP security space.
• Build, test and rollout of enterprise Identity and Access Management solutions in association with internal and external resources.
• Ability to document use cases and work with agile teams to document user case studies.
• Provide technical Engineering and vision for customers’ application platforms.
• Ability to support evaluations of vendors solutions.
• Collaborate cross-functionally with other technology teams and security organizations.
• Participate in the definition of an enterprise IAM Engineering strategy, with a roadmap of key deliverables and timelines, and deliver consistently.
• Maintain up-to-date knowledge by researching new technologies and software products, participating in educational opportunities and conferences, and reading professional publications.
• Foundational knowledge of Identity Management technologies such as NetIQ, PingID, CA, Okta, AzureAD, SailPoint, RSA etc.

Karridale Group Pty Ltd is a leading services provider to the Australian Resources Industry specialising in major mine site fixed plant maintenance, structural, mechanical, and piping installations. Here at Karridale Group, Read More...

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Senior Solution Specialist

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.

As a Senior Solution Specialist, you will be responsible for selling our automated network penetration testing product, vPenTest from our Vonahi Security division to Managed Service Providers (MSPs) and Internal IT customers. You will manage and close new sales through forecasting, account resource allocation, account strategy, and planning. This is a technical sales position that involves basic knowledge and experience with IT sales.

You Will:
• Demonstrate PenTest solution to MSPs and Internal IT customers
• Manage and close new sales through forecasting, account resource allocation, account strategy, and planning.
• Manage the team of researchers/sales ops to maintain our CRM records and follow up on tasks.
• Help the technical team with building and managing RFP proposals when needed.
• On the customer success side of things, help with cross and up sell other Vonahi consulting services to partners and internal IT customers including helping them resubscribe to a new subscription once the current one expires.
• Diligently follow-up on all account management generated leads as assigned
• Constant learning to build and maintain product and industry knowledge
• Be adept at providing high-level product demonstrations and able to handle client inquiries
• Conduct business-oriented discussions with prospects about how our software will benefit their organization
• Provide accurate forecasting/pipeline information to management on a weekly basis
• Must be a team player who is a self-starter and can perform under pressure and with minimum supervision
• Consistently exceed monthly quotas
• Consistent communication with prospects via phone and email

You Have:
• 5+ year technical knowledge and/or experience in software sales
• General technical understanding of networks, systems and applications
• Personable, with convincing phone etiquette, high energy and enthusiasm
• Track record of meeting/exceeding sales targets in a telephone/webinar environment
• General knowledge of other industry compliance standards including GDPR, PCI, HIPAA, FINRA, NIST a plus
• A demonstrable ability to manage a sales process, including negotiating sales opportunities to closure, through a deep understanding of a prospective customer buying process
• Bachelor's degree preferred

Marketing Specialist position available in NSW, Qld & WA

At NEPEAN™ we are proud to be Australia’s leading privately owned engineering, mining services and industrial manufacturing organisation. We have unique capabilities to deliver high value, innovative and sustainable solutions for the world’s leading mining, construction, and transport companies.

Over the last 40 years, hard work, technical credibility, and a willingness to tackle very difficult projects have earned NEPEAN an enviable reputation. Today our organisation employs over 1400 people across six continents and distributes products to more than 65 countries. We service our customers through multiple businesses in our portfolio: NEPEAN Conveyors, PROK, Gurtec, Roxon, NEPEAN Longwall, NEPEAN Power, NEPEAN Engineering & Innovation, Weldlok, Galintel and Galserv

Main Responsibilities:

• Working with the various business units, own the social media strategy and execution including planning, content creation and paid advertising campaigns
• Manage and administer all digital channels – social media, website
• Assist with the management and coordination of various marketing campaigns
• Set up performance metrics, track and review all social media marketing campaigns to ensure delivery of ROI
• Create relevant and engaging content including blogs, news articles, case studies, infographics and video content for use across various marketing channels
• Manage the University engagement plan for PROK focusing on the East Coast of Australia
• Plan and execute targeted campaigns that drive graduate applications and brand awareness
• Set up campaign performance metrics


Skills:

• Exceptional communication and interpersonal skills
• The ability to strategically evaluate and solve complex problems
• Strong attention to detail
• Persistence and Tenacity
• Adaptability and Flexibility
• Work personality strongly aligns with NEPEAN’s DNA

Qualifications:

• Bachelors Degree in Marketing, Communications or associated field

If you are a Marketing Specialist looking for your next long-term career move, please get in touch by clicking APPLY NOW.

Salary range: $80,000 - $100,000 per year (depending on experience)

Marketing at GoTo
Being direct and relatable makes work and life easier for everyone. From storytelling and content to influencer relations and user lifecycle campaigns, the Marketing team at GoTo sets the stage for how we interact with customers, prospects and employees. When you become a part of this team, you will directly be impacting the business, revenue, and image of GoTo. Come discover with us.
Your Day to Day
As a Sr. Demand Gen Specialist you would be working on:
Demand Gen Planning --- You will develop and execute quarterly marketing plans focused on delivering MQL and Pipeline targets for our Remote Solutions portfolio in North America
Budget Management --- You will confidently and effectively manage quarterly budgets to achieve quarterly marketing goals
Testing --- You will work with internal and external stakeholders to setup quarterly testing plans in a fast-paced, agile environment for continuous improvement of marketing metrics
Optimization --- You will analyze data to monitor the success of programs, optimize activities, and identify areas of opportunity using a data-driven approach.
What We’re Looking For
As a Sr. Demand Gen Specialist, your background will look like:
· 5+ years of experience in a similar role working on a team focused on growing awareness and demand for SMB and Enterprise-level products
· Proven success managing and executing multi-channel demand generation campaigns
· Deep understanding of B2B marketing funnel and lead progression from lead to MQL, MQL to Opportunity, and Opportunity to Pipeline
· Strong organizational skills with the ability to manage competing priorities
· Familiarity with a range of martech and analytics tools (our stack includes Salesforce, Marketo, Terminus, Integrate, DemandBase, Google Analytics)

ABOUT SOUTH32  South32 is a globally diversified mining and metals company. Our purpose is to make a difference by developing natural resources, improving people’s lives now and for Read More...

Click here to view more detail / apply for Specialist Technology (Process Engineer)

Location:

Department of Intensive Care, Lifespan, Medical & Critical Care Services

Mackay Hospital and Health Service


Remuneration:

Remuneration value up to $514,452 p.a. comprising salary between $9,360.20 p.f. - $9,924.00 p.f. (L25-L27) or remuneration value up to $470,780 p.a. comprising salary between $7,827.20 p.f. - $9,091.70 p.f. (L18-L24); employer superannuation contribution (up to 12.75%), annual leave loading (17.5%), attraction and retention incentive allowance, professional development allowance, professional development leave 3.6 weeks p.a., professional indemnity cover, plus overtime and on-call allowances.

About the Mackay Region

Mackay Hospital and Health Service Mackay is a vibrant regional centre in tropical North Queensland, servicing a population of over 180,000. The Mackay Isaac Whitsunday Region has a thriving economy that includes a diverse range of tourism, agriculture, industry, mining, education and health industries.

Mackay provides relaxed and comfortable rural and coastal living opportunities, only an hour flight from Brisbane and a short distance to the Whitsunday Islands and the Great Barrier Reef. The tropical climate is ideal for outdoor living with beautiful beaches and a spectacular natural environment nearby. Families are well serviced by a choice of high-quality schools and a wide range of sporting clubs with excellent facilities.

Your role

• Provide expert clinical services for the Intensive Care Unit within the Clinical Services Capability Framework for the facility, and within the Scope of Clinical Practice formally granted to the Staff Specialist from time to time.

• Provide patient centred care respectful of patient wishes and informed by best practice standards and current evidence.

• Provide expert consultancy/advisory services as required to both internal and external agencies relevant to the health industry.

• Collaborate respectfully with other medical specialists, trainees, nursing, allied health, administration and support staff.

• Actively seek and undertake professional development opportunities to maintain and develop clinical skills, knowledge and experience.

• Implement and undertake teaching and educational initiatives and responsibilities within the Intensive Care Unit and as required elsewhere in the hospital, including providing support to critical care trainees preparing for post-graduate examinations.

• Provide expert leadership to clinical and service improvement activities and initiate, encourage and participate in research, evaluation and evidence-based treatment and care aimed at achieving demonstrable improvements in service outcomes, within the ethical guidelines of National Health & Medical Research Council (NH&MRC).

• Actively participate in patient safety activities, clinical incident reviews and complaints management and actively pursue evidence-based practice within the Intensive Care Unit.

• Actively participate in and provide leadership to research and departmental audit projects, including support of trainee research projects.

• Maintain current knowledge regarding the provision of safe and high-quality health care, including the concepts of Human Factors and Patient Safety, and to promote these within the Hospital and Health Service.

• Actively participate in and maintain membership in a range of organisational committees.

• Facilitate and encourage innovation and change by adopting contemporary approaches to clinical service delivery creating a high-level performance culture within the service.

• Participate in regular performance reviews, including commitment to reflective practice and maintenance of relevant professional development plan.

• Maintain currency of annual and other mandatory competencies.

• Provide ethical and patient-focussed decision making in the achievement of clinical and organisation goals.

• Contribute to maintenance and growth of a respectful workplace culture that encourages and supports escalation of concerns.

• Other duties as directed by the Clinical Director of the Intensive Care Unit.

Enquiries: Dr Stephen Luke, (07) 4885 5456

Job Ad Reference: MK530539

Application Details: https://smartjobs.qld.gov.au/jobs/QLD-MK530539

Closing Date: 07-01-2024

RecycleSmart Pty Ltd’s Power Pickup is an on-demand collection service that collects tricky recyclables from your doorstep and ensures they get properly recycled. So far, we have diverted over 470,000 kgs from landfill, with a community of 40,000+ engaged Recycle Heroes!

We now have an opportunity for a passionate and driven marketing specialist to join our team in a full-time capacity.

The position is a hybrid role, offering the flexibility of mixing work from home and working from our Sydney CBD based office.

Responsibilities:
? Develop and execute growth marketing strategies, which includes the creation and implementation of marketing campaigns, experimenting with new channels, testing different tactics to drive user acquisition and engagement.
? Analyse data to improve website and campaign performance (customer acquisition cost, conversion rate)
? Staying up to date with market and industry trends.
? Measuring and reporting on success of campaigns
? Work closely with our Content Manager
? Collaborate cross-functionally with the team: support the sales team to drive conversion for businesses and councils, work closely with operations and tech teams to ensure seamless campaigns and customer experience.

Selection Criteria
• Bachelor degree or higher qualification
• At least 5 years’ relevant experience in lieu of formal qualification
• Excellent communication and presentation skills
• Experience in planning and leading initiatives
• Working knowledge of market research, surveys and data analytics

Salary
$70,000 + Superannuation

Location:

Department of Orthopaedics, Bundaberg Hospital

Remuneration:

You will receive a competitive remuneration package value up to $461,256 p.a., comprising salary between $176,802 - $258,910 p.a., (f/t) (L13–L27) or salary between $84.71 - $124.05 p.h. (p/t) (L13-L27), motor vehicle allowance, professional development allowance, professional development leave 3.6 weeks p.a., professional indemnity cover and private practice arrangements. Overtime and on-call allowances will be negotiated with the successful applicant upon appointment. Superannuation (up to 12.75%) and annual leave loading (17.5%) will be applied additionally to the total remuneration value. (Permanent Full Time, 80 hours p.f or Permanent Part Time Positions, hours negotiable) (Applications will remain current for 12 months). Job Ad Reference: H2311WB529718.

• The Staff Specialist provides specialist orthopaedics services in the Orthopaedics Department, Bundaberg Hospital, focusing on the Lower Limb/Foot Ankle specialty.

• The role of the Staff Specialist is to provide high quality clinical and non-clinical services to directly or indirectly benefit the patients/clients of the Wide Bay Hospital and Health Service. This includes research as well as teaching the health professionals of the future.

Enquiries: Dr Peter Darcy, (07) 4150 2369

Job Ad Reference: H2311WB529718

Application Details: https://smartjobs.qld.gov.au/jobs/QLD-H2311WB529718

Closing Date: Tuesday, 2nd January 2024

Enel Green Power, within the Enel Group, develops and operates renewable energy plants worldwide. We manage more than 1,200 power plants on five continents. We’re present with assets in operation or under construction in around 21 countries and manage development activities in a further five countries.

Enel Green Power entered the Australian market in 2017 with the construction of one of Australia’s largest solar plants, Bungala Solar Farm located in South Australia. Our Australian operations now include three solar plants with a consolidated capacity of around 310 megawatts (MW). We have a significant pipeline of further wind and solar projects under development across Australia.
The Procurement Specialist is responsible for the supply of products & services essential for company’s operations. Reporting to the Head of Procurement (Australia), this position will lead & assist on a variety of long-term & medium-to-high value complex contracts related to the development, execution, construction & operation of power generation assets for various renewable technologies. This position will ensure all goods & services are procured to provide maximum value in terms of quality, price & schedule, whilst minimizing risks. The Buyer/Procurement Specialist will coordinate multiple sourcing efforts with high levels of technical, financial & legal aspects, managing input from internal subject-matter experts to provide effective sourcing efforts & provide leadership through the tendering, negotiation, contracting & execution stages.

Key duties and responsibilities include but are not limited to:
• Carry out procurement (Direct and Indirect) for all purchase services & sourcing commodity lead for business functions
• Collaborate with Requesting Units to understand the requirements & implement best procurement & contracting strategies
• Negotiate best price points via market intelligence & competitor analysis with the objective of meeting customer expectations on quality & timelines within stipulated budgets
• Execute applicable/approved sourcing strategies & drive supplier negotiations to meet quality, fulfilment & productivity requirements of the business, including -identification of suitable/appropriate suppliers & articulation of service requirements
• Experience in contracts structure, contract negotiations & Audit Closure of related commodities
• Perform risk management regarding supply contracts & agreements
• Supplier Management & on-time payments to vendors for maintaining service continuity
• Develop successful working partnerships with Finance & other business units to understand their procurement needs
• Execute Procurement Annual Plans
• Manage vendor qualification process, maintaining & improving vendor market-knowledge & updating vendors’ database

Skills, Qualifications, and Experience
• At least 3 years working in a similar role (engineering and/or power generation operation and maintenance)
• Relevant qualifications in Electrical Engineering or equivalent.
• Successful experience in leading activities in different business cycles and dynamics
• Working experience with integrations and working in a multi-culture environment;
• Comfortable with figures and in collecting, analyzing and interpreting data;
• Experienced and confident negotiator and communicator at all organization levels and with suppliers;
• Good judgment in resolving issues; proactively seek solutions to upcoming issues and offer insights and ideas;
• Ability to interact with major EPC companies, contractors & suppliers in Australia;
• Strong communication and group process skills, ability to build confidence with local business managers in their ability to understand their needs and execute value-added Procurement Management activities;
• Good level of proficiency with the most common digital productivity tools (e.g. Microsoft Office package), a previous knowledge of SAP and similar software used within the procurement/supply chain will be a plus.

Your benefits at Enel Green Power Australia will include competitive remuneration package and small and dynamic working team and innovative and challenging multidisciplinary projects.

Job number #16517

About Us:
Entertainment Partners is a global organization that has been a trusted production partner to the entertainment industry for over 45 years, helping clients create and produce great shows, choose the best production location, forecast, manage and track expenses, and pay crew and talent. As a global leader in entertainment payroll, production finance and production management solutions, EP delivers integrated, digital solutions to support every phase of production. EP brings together background casting and digital production technology with the Casting Portal, the leading SaaS-based platform that has transformed the way background actors are found, hired, managed and paid, and the iconic and legendary Central Casting.


Job Summary:
The Studio Payroll Success Manager (SPSM) provides superior external client service by taking personal ownership and accountability for the success of EP’s clients at the production level focused interactions with the production and payroll accountants. The SSM is accountable for educating these key client personas on cases related to show level queries either directly or escalated through studios, the use of EP’s Accounting, Start and Timecard products, associated payroll workflows and access permissions. Will build and manage an EP payroll team dedicated to the processing of the payroll on large studio jobs. Effectively researches the key show personnel to understand their training and onboarding needs. Maintains product familiarity and learns new functionality to ensure all users are proficient/efficient and maximizing the efficiency between production and EP personnel.


Key Duties and Responsibilities:
- Build and manage the capacity of the payroll team to ensure the timely turnaround of weekly production payrolls and to ensure the accuracy of pays and reporting.
- Be prepared to run payrolls together with the team to ensure that deadlines will be met.
- Improve EP’s ability to ensure Production and Payroll Accountants are successful users of our products and users (increase retention through proficiency and adoption of products and services, etc.). Research and review Prod. Acct. history to inform adoption and training plan.
- Perform Needs Assessment leveraging information from sales process, AM knowledge sharing, client interviews and research to gain an in-depth knowledge of users’ key business needs, internal operations and insight to areas of key client value.
- Enhance client relationships through extensive knowledge of the capabilities of each of the key roles
and individuals at the production level
- Engage with client AM team and Accountants to develop and maintain a thorough understanding of the
client's workflow and business process and ensure Accountant success and satisfaction with EP’s
product and services.
- Establish and execute a Production Success Plan that identifies key areas of need and associated solutions. Focusing your and EP business efforts toward clients that are most able to decide or influence their organization toward building and/or maintaining ongoing relationship with EP.
- Provide superior in-depth application support for all current and future EP Products related to key personas (primarily Production and Payroll accountants)
- Collaborate with clients, guiding them through software program issues and providing navigation
assistance for any area of the company
- Provide Onsite support that includes potential travel outside of state.
- Review show payroll setup before released to client to ensure set-up success and accuracy
- Educate on product releases
- Track and remediate SLAs missed
- Delivery of product feedback back to product teams
- Track all client interactions and correspondence in Salesforce (i.e. meetings, calls, trainings, requests), provide reporting such as Call Logs and other client reports
- Proactively monitor and manage client satisfaction and service delivery by anticipating potential service problems, respond as needed after TSAT, CSAT and NPS responses are received, reviewing Support cases and show health
- Escalate production issues as needed, ensuring that all involved parties are informed of an issue’s current status/resolution
- Attend as needed account team meetings designed to review the "state of the client" and provide updates as needed as to the status of production-specific adoption efforts and open cases
- Assist leadership in creating and delivering operational plans based on best practices and process efficiencies
- Perform post-show analysis including review of Production Accountants who fail to continue with EP’s products. Create Develop outreach plan.
- Contribute to team’s growth and development, by serving as a mentor and support resource to others on the team in support of the client
- Share best practices
- Create Knowledge Base articles and documentation
- Ensure processes are updated as processes evolve
- Support management with various team and department projects
- Maintain market expertise and act as Accountant advocate within EP
- Other duties as assigned


Qualifications:
- Bachelor's Degree preferred or industry/job experience equivalent
- Minimum 10 years prior relevant experience, in client service, account management, or client relationship preferred
- Entertainment industry experience preferred, specifically entertainment Production experience
- Experience working with and training enterprise software solutions such as Cost Accounting, Budgeting, Scheduling or a related field
- Knowledge of customer service and account management principles and processes with a particular focus on the Entertainment sector
- A successful track record as a Client Success Management, Enterprise Software Trainer, Senior Support Technician or Account Manager
- Knowledge of general business and management principles including planning, resource allocation, human resources procedures, leadership techniques and operations.
- Ability to demonstrate professional demeanor under various circumstances
- Ability to develop lasting professional relationships with clients
- Creative client focused problem-solving skills with high degree of diplomacy
- Motivated, goal oriented and persistent
- Strong written and verbal communication skills with client facing acumen
- Ability to collaborate and work with team and other departments effectively
- Ability to project plan and operationalize efficiencies
- Ability to influence multiple audiences
- Analytical, decision making, critical thinking
- Technical competence (understand software, hardware, networks, etc.)
- Proficient in Microsoft Word, Excel, Outlook, Salesforce
- In-depth knowledge of the Entertainment industry


Work Conditions:
- Hybrid work
- Must be willing to relocate
- Conditions are normal for an office environment

Careers 06/12/2023 N0000 Permanent - Full Time 06/12/2023 N00027 Permanent - Full Read More...

Click here to view more detail / apply for Work Health and Safety Specialist