• Join an Award-Winning Superannuation Fund Provider 
• Utilise Your Experience Supporting Enterprise-Wide Records Management Programs 
• Permanent, Full-time 
• Sydney Located
• Hybrid Working - Blend of working from Sydney CBD Office and Home

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Manager, Records Management supports the ongoing enhancement and maintenance of effective controls over Rest’s electronic and physical records to ensure that they continue to be accurate, reliable, and accessible when needed, aligning to Rest’s legal, regulatory, and business requirements.

Key Accountabilities and Responsibilities: 

• Support the implementation and enhancement of policies, procedures standards, systems and controls that align with better practices, ensuring the effective management of electronic and physical records at Rest throughout the record lifecycle.
• Support the implementation and maintenance of a records retention and disposal schedule based on legislative and regulatory requirements, business needs and risk appetite.
• Perform monitoring and measurement activities over the effectiveness of Rest’s records management practices through regular audits, reviews, and evaluations.
• Support the enhancement and delivery of training and awareness programs for staff members on records management policies, procedures, and tools.
• Provide advice and guidance to staff members on records management matters.
• Administering and registering records, for example, ensuring appropriate processing of digital records into an EDRMS (Electronic Document and Records Management System).
• Partner with internal stakeholders, such as Information Security, Data, Compliance, Legal, Enterprise Security & Safeguarding, and other business teams as required to ensure alignment and synergies of records management controls with other internal frameworks, requirements, and obligations.
• Partner with external stakeholders, such as the Fund Administrator as required, to ensure appropriate management of Rest records in accordance established policies and standards

• Are you searching for an exciting new career opportunity to elevate you to the next step and beyond?
• Do you want to work for an organisation with a highly supportive culture?
• Are you looking for a team of individuals who have your back?
• Are you looking for an ongoing pathway of self-improvement and skill development?
• Do you have strong Retail and or Sales experience?
• Can you offer a consistent work approach with a “can do” attitude?
• Do you want to be part of a prominent global organisation?

If you answered 'yes' to these questions, please review the position requirements below and if this sounds like you and you meet these requirements we would like to hear from you.

We are currently offering an opportunity for 2 highly motivated and enthusiastic individuals to join the team as Area Sales Managers. The roles will be home office based positions covering Metro and Regional New South Wales. Due to the level of local and regional travel required, the role includes the use of a Tool of Trade vehicle. 

Position Responsibilities will include:

• Developing, maintaining and executing territory plans to achieve sales, profit targets, and the expansion of market share.
• Consistent planning and relationship management of a customer base
• Developing new business opportunities
• Presenting and promoting product releases in addition to promotional activities to build brand awareness.
• General feedback on market trends, activities and competitor information
• Review and completion of relevant reporting requirements in a timely manner.
• Providing accurate sales forecasts and developing initiatives to close gaps or optimize new opportunities
• Attendance at trade events, new store openings and scheduled training.        

We are looking for an Account Manager (or Sales Specialist, as we call internally) in our Professional (out of home) business in the Northern Suburbs of Sydney. You will spend majority of your time hunting for new accounts primarily in the Clubs & Leisure segments whilst also maintaining a territory of existing customer accounts in Hotels, Healthcare and Cafe’ segments. Brand tools at your disposal include Piazza D'oro, Espresso di Manfredi, L’OR, Pickwick and Moccona as well as other well-known brands to help you drive sales.

You will join an experienced and supportive team who can help you gain valuable experience in the coffee industry.  Your time will be focused on the road hunting for new customers and managing current customers and one day will be spent in the Kingsgrove office with your team, where you’ll get to complete admin work, and share wins and learnings from the week with your team members.

Do you thrive when networking, hunting, and maintaining relationships with many different accounts while travelling Sydney, and enjoy working in a great team? Then this might be the role for you!

In this role, you will take total ownership of your territory and:  

• Hunt to convert and grow new accounts across your dedicated segments in the Northern suburbs of Sydney.
• Manage an existing direct customer base of approx. 50 accounts.
• Drive incremental revenue and profit by identifying growth opportunities with existing customers.
• Work cohesively with varied stakeholders (internal and external) to ensure transparent communication and accountability! 
• Take ownership of account management, financial analysis, decision-making and identifying opportunities for new business development, knowing you have the support of a great team behind you
• Set your call cycle and be routine and process-focused with a degree of flexibility.  

Job Summary Sydney Contract JN -012024-1955131 Feb 01, 2024 $600 - $800 pd Job Description A fantastic opportunity for a communications professional to carry out end-to-end design and development of communications within Financial Services!! Morgan McKinley is excited to be collaborating with a renowned organisation within Financial services, specifically superannuation, to recruit a Communications Manager. This role presents a fantastic opportunity for a communications professional to carry out end-to-end design and development of communications and content for members, employers, advisers and licensees from planning through to delivery. As a key member of the communications team, the successful candidate will have: Demonstrated experience in financial services, with a strong understanding of licensee, adviser, employer and member audiences Exceptional written communications skills with the ability to simplify complex, technical information Excellent verbal communication and relationship management skills to negotiate the best outcome for the customer Self-motivated and capable of working autonomously Proven capability of innovative and creative thinking Prior Wealth Management / Superannuation experience is a necessity Benefits: Dynamic and high-performance work culture Hybrid work model for flexibility Competitive day rate Opportunity to convert to permanent Next Steps: If this sounds like you and you're interested in being considered for this unique opportunity, please apply asap - We will ideally submit shortlists in 24 hours.

Primary Details Time Type: Full time Worker Type: Employee Category Manager - 12 Month Fixed-Term Contract The opportunity Join a dynamic, high-performing team Flexible (Within Australia) 12 Month Fixed-Term Contract Your new role This Is an exciting opportunity for an experienced Category Manager looking for a new challenge that provides exposure to end to end procurement activity across customer facing categories within QBE AUSPAC Claims. As a Category Manager, you will report into the Head of Claims Procurement with the goal of becoming a trusted commercial business partner that enables QBE to obtain and sustain the most value through our supply models and relationships within the Property ad Motor categories. You will be responsible for end-to-end Procurement activities across these categories, working collaboratively with knowledgeable stakeholders to ensure supply chain models are fit for purpose, deliver an outstanding customer experience and commercial value, whilst supporting the business with best practice supplier relationship management. About you You are a well-versed Procurement Category Manager with at least 5 years' experience in the Procurement space or relevant experience in consulting within the Financial Services environment. You have strong analytical and negotiation skills, the ability to manage stakeholder relationships with senior leaders across various levels of the organisation, as well as being a critical thinker. In addition to this, you are a self-starter with great problem solving skills. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits QBE is an employer of choice amongst Australian insurers, offering a great range of benefits which enable you to bring your best self to work; including competitive salaries and bonus structures, hybrid working for the flexibility of working from home and the office, super matching and generous leave allowances. In addition to this, we also offer flexible parental leave for both parents and additional support services for our diverse community of employees. We've won many awards highlighting our strong culture and values, reinforcing our family and community focus. Apply now APPLY NOW and let's make it happen! Applications close: {Thursday 22nd February}, 11.55pm AEST/AEDT Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 21/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

The Australia Country Product Manager, VP reports to APAC Head of Product Management SVP. The Australia Country Product Manager is responsible for the development, implementation, enhancement and support of State Street’s asset servicing product, services, delivery channels from conceptual stages through research, development, marketing, training, sales programs, financial metrics, and the entire product life cycle in support of the products strategic goals and objectives.  The primary asset services products in scope are Accounting, Fund Administration and Regulatory Reporting offered out of Australia.   This role works with business and corporate partners to manage new product development and management in close coordination with global delivery and technology.   Why this role is important to us You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.   What you will be responsible for As Australia Country Product Manager, you will Understand the Australian market, competitive forces and client direction to make related product recommendations that ensure competitive positioning and grow market share, including the opportunity to introduce new adjacent offerings Stay current on regulatory changes in Australia to drive product updates and solutioning as appropriate and facilitate client communication Serve as State Street’s advocate in industry forums, showcase State Street’s thought leadership, drive and execute appropriate advocacy activities (i.e., Office Hours, Bulletins, etc.) Representing State Street in regulatory forums and working groups. Impact analysis of regulatory changes in Australia both through the client lens and State Street lens Maintain pulse on related service delivery results to drive product improvement Create forums internally and with clients to encourage idea sharing, innovation, collaboration and solutioning Collaborate and support commercialisation activities with Coverage, Relationship Management, Sales and Segment on new business opportunities to increase win ratio and gain market intelligence for ongoing product advancement Generation of comprehensive business cases for investment consideration, monitor approved cases for ROI attainment and ensure execution and delivery of approved cases Ensure effective product project portfolio governance to Maintain knowledge of all projects impacting the in-scope asset servicing products in Australia to consistently influence design decisions toward enterprise value Lead analysis and design efforts, translating requirements for development to ensure capability delivered is fit for purpose Ensure any market specific nuances is captured whilst delivering solution that is in line with global standards Impact execution from requirements gathering to production deployment including the operating model alignment with Global Delivery strategy Produce relevant Go-To-Market materials for internal and external consumption Work in close collaboration with other product leads in region/global in providing a holistic solution to clients   What we value These skills will help you succeed in this role: Global thinker and experience a plus Strong strategic view, with ability to quickly assess complex problems, prioritize key issues, and focus on relevant facts Proven ability to detect emerging trends, and encourage and make recommendations for creative change Ability to achieve results with the persistence and patience necessary to work effectively with a wide range of internal and external constituents Experience working with operational teams to create scale while maintaining a strong control environment Possess excellent communications skills within an organization and with clients Strong analytical, interpersonal, written, and oral presentations skills

Job Summary Sydney Contract JN -012024-1953521 Jan 08, 2024 $800 - $1000 pd Job Description An opportunity for a Cyber security Project Manager to lead and execute multiple projects in a large financial services organisation This is an exciting opportunity for a Project Manager with strong background in project management and cyber security projects in a wellknown financial services organisation. 6 month contract with a potential to extend Location - Sydney or Melbourne - hybrid Responsibilities: Project Planning and Execution Risk Management Stakeholder Communication Documentation Resource Management Compliance and Standards Collaborate with stakeholders across the organization to gather requirements, provide technical guidance, and effectively communicate the progress and status of projects. Requirements: Experience in cyber security Project Management in financial services Knowledge of cyber security frameworks like NIST, Essential 8 and ISO27001 Strong understanding of project management methodologies and tools Exceptional communication and stakeholder management skills If this sounds like a role aligned with your interests and experience, please apply ASAP!

Job Summary Sydney Permanent JN -122023-1952133 Jan 09, 2024 $160k - $180k Job Description Exciting opportunity to join an organisation who offers rewarding work, and real work-life balance. This bank is known globally for its company culture, internal career progression, international presence, and competitive salaries. About the role The credit risk modeling manager will solely be responsible for building, implementing and maintaining the bank's model to assist in the valuations to optimize the risk and reward of properties for mortgages. There will be stakeholder engagement in a flat structured environment. Build, validate, implement and re-build credit risk models (IFRS9 wholesale models) Translate complex technical concepts to commercial insights and valuable business outcomes Assessing the impact of models and leading projects to develop or enhance the models What They Have to Offer Career progression from within Work-life balance/Hybrid working 2 days in the office Exceptional bonuses Great company culture Working alongside/ closely with senior leaders within a flat structure model What You Will Bring To The Role Solid experience in building models (not monitoring) Excellent technical skills in SAS, R, Python or similar Experience in credit risk modelling including direct experience developing or leading the development risk grading models, IFRS9 models and/or stress testing models Building models and performing analysis to generate insights for the Bank's credit portfolios Valuations exposure

Job Summary Sydney Contract JN -012024-1954330 Jan 19, 2024 $800 - $1000 pd Job Description Morgan McKinley is excited to be partnering with a well-known organisation within the Tertiary Education space to recruit a Relationship Management/Engagement Manager!! Morgan McKinley is excited to be working with a leading institution in the higher education space, committed to academic excellence and innovation. We are currently seeking a dynamic and detail-oriented Relationship Management/ Engagement Manager to join the team. This role will play a crucial part in facilitating communication and collaboration between the schools and faculties, and external legal advisers to ensure a comprehensive historic review process. As a key member of the team, the successful candidate will be required to; Engage and collaborate with the schools and faculties to help them understand the need for data and documentation and what specifically is required Understand the requirements and work with the faculties and schools to contextualise and then gather required information, data and documentation, ensuring all available data is collated, understanding what is provided and being able to provide insights at review stage. Acting as the liaison between external advisers and the schools and faculties, facilitating the answering of queries, collection of additional information and scheduling of meetings as required We are looking for a self-starter who possesses: Proven experience within the tertiary education sector Excellent communication and interpersonal skills Strong organisational and problem-solving abilities A HR/Industrial Relations/Enterprise agreements background Knowledge of legal processes and documentation Experience in relationship management/ engagement within a complex project involving large volumes of stakeholders Benefits: Dynamic and high-performance work culture Hybrid work model for flexibility Competitive day rate Next Steps: If this sounds like you and you're interested in being considered for this unique opportunity, please apply asap - We will ideally submit shortlists in 24 hours.

Job Summary Sydney CBD Permanent JN -012024-1954458 Jan 22, 2024 Competitive Job Description A leading in-force specialist insurer, is seeking a Senior Manager - Risk to join their dynamic line 2 team. In this critical role, you'll play a pivotal role in designing and implementing Are you an agile risk leader passionate about driving continuous improvement in the life insurance industry? A leading in-force specialist insurer, is seeking a Senior Manager - Risk to join their dynamic line 2 team. In this critical role, you'll play a pivotal role in designing, implementing, and overseeing the Risk Management Framework (RMF), ensuring effective risk management for their client. Why join? Shape the future of risk management: Drive continuous improvement and uplift the capability of risk management across the organisation. Collaborate with senior stakeholders: Provide risk leadership, guidance, and advice to the first line business and work closely with the Chief Risk Officer and Head of Risk. Agile environment: Embrace the agile ways of working for faster, more efficient outcomes. Make a real difference: Contribute to the well-being of customers by ensuring their policies are in safe and trusted hands. What you'll do: Oversee the implementation, operation, and ongoing monitoring of the RMF for financial, investment, and insurance risks. Provide guidance to Finance & Actuarial and Investment Management on embedding risk management. Review and challenge business-led initiatives from a risk perspective, offering advice and recommendations. Perform second line of defence targeted assurance reviews and designing controls Foster a risk-aware culture throughout the organisation. Act as the second line risk support to the Chief Finance Office, Chief Investment Officer, and Appointed Actuary. You're the perfect fit if you have: Broad-based Risk experience in financial, investment, and insurance risk, with familiarity in life insurance preferred Demonstrated experience having worked with actuarial teams or finance teams providing risk advice around IFRS/SOX Proven track record in risk management at a senior manager level in a financial services environment. Excellent knowledge and experience with risk management frameworks and systems from a second line of defence perspective. Strong communication and collaboration skills to build effective relationships with senior stakeholders. The ability to constructively challenge, consult, and advise while maintaining respect and credibility. Experience working in an agile environment is a plus. Ready to make a significant impact? Apply today!

Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply! You may be a perfect fit for this role or other open roles. Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity Department The team is part of Moody's Global Relationship Management Group and is responsible for managing commercial relationships with customers. These customers include Financial Institutions, Corporates, Project & infrastructure and Sub-Sovereigns. The team also oversees all classes of structured finance transactions. The Role A highly motivated and professional Relationship Manager is sought to join Moody's Commercial team in Sydney. This position involves managing relationships with Moody's portfolio of customers in Australia and New Zealand, in alignment with our best-in-class service standards and tailored value propositions. Additionally, the Commercial group communicates the value of Moody's ratings, oversees the development and launch of ratings-based products, articulates pricing strategy, and manages all contractual terms with Issuers. This customer-facing role calls for an experienced Relationship Manager and proficient communicator, who is motivated to assist our customers with our array of rating products and related services. Previous experience in new business development is a plus. Responsibilities: Proactively manage a portfolio of accounts within Corporate Finance and Project & Infrastructure Finance sectors. Identify and execute new business opportunities within the assigned sectors. Maintain a deep understanding of debt capital markets and monitor trends. Independently manage all aspects of business relationships with customer accounts and intermediaries, with moderate supervision. Deliver proactive customer service and a tailored value proposition. Implement a structured customer calling program for the assigned portfolio. Participate in ad-hoc internal projects as required. Moderate travel is expected. Capabilities: Solid understanding of financial instruments, key characteristics, and dynamics of capital and credit markets is required. Ability to interpret financial statements to identify financing needs and understand the financial strategy of each account. Capable of independently preparing and conducting virtual, telephone, and in-person meetings with customers at all levels. Possess problem-solving skills with the ability to diagnose issues and develop solutions. Strong negotiation and influencing skills. Excellent time management skills, capable of handling multiple projects and meeting tight deadlines. Outstanding communication skills. A team player with high levels of integrity, dedication and drive. Qualifications: Minimum requirement of a Bachelor's degree, preferably in a related field such as accounting, business, economics, or finance. At least 4 years of experience in relationship management or another related customer-facing position, preferably within the financial services industry. Prior work experience in Corporate Banking or Debt Capital Markets is advantageous. Strong proficiency in MS Office, including PowerPoint and Excel, is necessary. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams.

This role can be based in Sydney, Melbourne or Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in your application for this role, you must be an Australian Citizen with a current Government Baseline Security Clearance.

What you’ll do

As Service Configuration Manager you will:

• Act as subject matter expert for Service Configuration Management for our customers
• Manage effective and smooth delivery of our customer’s Configuration Management services
• Manage the relationship with the customers by being the primary contact for the CMDB
• Contribute to the achievement of the outcomes of the managed services contract
• Lead the Service Improvements for the Service Configuration Management Service
• Support the process to deliver an accurate CMDB
• Transition new customers to the Service Configuration Management Service.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll do

At the moment, as a Service Configuration Manager, you will be focused on:

•     Ensure that Configuration Management Plans, processes, and procedures are followed incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous Service Configuration Management services for organisations

•     Govern and validate all the updates to the Configuration Items (CI) within the CMDB for our customers. This includes checking for changes requiring updates, updating and creating CIs  within the CMDB and actioning Service Requests to update CIs in the CMDB

•     Provide accurate reporting for our customers

•     Manage and highlight exceptions within the CMDB

•     Provide quality customer service through adherence to Datacom’s Service Configuration Management service delivery methodology and processes

•     Bring experience in ITSM technologies and their capabilities

•       Interpret the data outputs from the Data Inventory technologies and provide accurate analysis and reporting, liaise with service management and customer teams to define, execute Service Configuration Management standards, processes, procedures, plans and controls to ensure appropriate asset and configuration information is recorded and maintained

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

This role will suit someone who is an experienced Service Configuration Manager and is looking for a career move to an organisation that is growing and where this capability is being built nationally across Australia. This role reports into the Service Operation  team.

You will need to be proactive, have the ability to work independently, be enthusiastic and also interested in being part of a large dynamic team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 5+ years in a similar role, as you will be viewed as  Service Configuration Manager contact for our Datacom Customers.

Your ability to work with other members of Managed Service Operations team – specifically the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model.  As part of the role, you will provide quality customer service in performing the CMDB tasks which include CI to CI and Service to CI relationship mapping.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Job Summary Sydney Contract JN -112023-1951661 Jan 18, 2024 Competitive Job Description We are partnering with one of Australia's most renowned brands as they embark on a multi-year transformational journey that will have an impact across the globe. As part of digital channels uplift, our client is developing more meaningful relationships with all their customers through providing stronger experiences and engagement via their own channels. This Project Manager role will support the implement of building blocks to support Digital Customer Connections, enhancing their digital experience across multiple channels in this almost greenfield digital transformation. You will be responsible for project managing the discovery and delivery of the digital customer connections, developing the MVP as well as providing support through the RFP process to find suitable solutions. Key Responsibilities: Projects utilising required project and risk management methodologies, tools, and scheduling (develop the project schedule, reporting, and related project management artefacts). People - Relationship management with all key stakeholders, providing clear direction and leadership to project management streams. Continuous Improvement - Ensure the implementation of change management initiatives in realising project goals. Finance - Manage the operational and capital expenditure of projects within areas of responsibility and delegated approval. Validate financial forecasts and provide on-going reconciliation of resources and other related project expenditures in conjunction with the Program Director/Program Manager. Develop and present project reports and contribute to the preparation of high quality and timely outputs for presentation to senior management and client organisations as required. Contribute to project community and leverage knowledge. - Stakeholder Management. - Communications management. Comply with Corporate and Divisional Service Standards. Comply with the Group management system standard and associated policies in the workplace. Skills: Strong project management skills, including the ability to prioritise work and meet deadlines. Strong planning, organisational, and leadership skills, including the ability to mobilise and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace, and execute with limited information and ambiguity. Excellent problem-solving and critical-thinking skills, including the ability to remove barriers and enable teams to complete their objectives. Strong verbal and written communication skills, including the ability to communicate at all levels with clarity and precision. Strong influencing and negotiation skills, including the ability to navigate in a highly matrixed organization effectively. Strong interpersonal skills, including the ability to make effective presentations, and proven ability to quickly earn the trust of sponsors and key stakeholders. Focused and versatile team player who is comfortable under pressure, ambiguity, frequent change, or unpredictability. - Sound business and technical acumen Experience: Tertiary qualifications or equivalent experience with significant time (4 -7years +) spent in a Project Management role with a "hands on" approach to all aspects of the project from start to finish. (demonstrated experience in establishing and delivering complex projects). Vendor management Business case development Delivering in a hybrid environment Proven experience managing a project team and demonstrated success on similar $$$ value projects. The ability to effectively manage subcontractors and multiple stakeholders with varying degrees of technical understanding. Experience in the implementation of project management principles, practices, techniques, and tools. Experience in risk analysis and profiling procedures. Experience in developing project budgets and projections and scheduling resources accordingly. Excellent written reporting skills - the ability to independently put together complex reporting documents relating to project budget, delivery etc. Vendor manager experience in a complex environment. Strong influencing and relationship management skills Excellent group facilitation, mediation, and conflict resolution skills. Strong ability to 'make things happen'. - High level of energy, enthusiasm, and commitment to deliver project. Excellent organisational skills, with the ability to prioritise tasks effectively and allocate resources appropriately. Excellent communication skills: strong team player with willingness to support other team members. Ability to deal with ambiguity and remain focussed. Demonstrated responsibility, highly organised with ability to own and work on multiple tasks. - Proactive, robust problem and issue solving skills. Personal drive & resilience under tight timelines.

Job Summary Sydney CBD Permanent JN -012024-1954468 Jan 22, 2024 $120k - $160k Job Description Champion data privacy. Advocate for responsible usage. Lead our privacy & governance charge and shape a responsible future. We're looking for an experienced Data Governance Manager to join a Data Management team and champion data privacy as a core foundation of our client's data strategy. You'll play a critical role in ensuring responsible data usage across the organisation, from establishing robust governance frameworks to collaborating with senior stakeholders on mitigating data risks. Key Responsibilities: Data Privacy Expertise: Lead the development and implementation of comprehensive data privacy policies and procedures to safeguard individual rights and comply with evolving regulations like GDPR and CCPA. Conduct data privacy impact assessments and manage data breach response protocols. Collaborate with IT and security teams to ensure strong data security controls are in place. Data Governance Management: Support adherence to data governance principles, policies, and procedures to ensure data accuracy, quality, and consistency. Contribute to the development and maintenance of a robust data governance framework aligned with the organisation's strategic objectives. Partner with business units to understand data needs and implement data governance practices that enable responsible data sharing and utilisation. Stakeholder Engagement and Communication: Build strong relationships with senior stakeholders across the enterprise to advocate for data privacy and governance as core values. Communicate effectively with data councils and leadership teams to ensure clear understanding of data risks and mitigation strategies. Develop and deliver training programs to improve data literacy and compliance across the organization. Skills and Qualifications: Minimum 5 years of experience in data governance and/or data privacy roles. Proven track record of developing and implementing data privacy policies and procedures. Deep understanding of relevant data privacy regulations (e.g., GDPR, CCPA). Strong analytical and problem-solving skills with expertise in data analysis and modelling. Excellent communication, presentation, and interpersonal skills. Ability to build trust and influence at all levels of the organization. Previous financial services experience highly regarded. Knowledge of BCBS 239 or CPG 235 is a significant advantage. Why Join Us? Be part of a team building a data-driven culture that values integrity and responsible data practices. Make a real impact in shaping the organization's approach to data privacy and governance. Work with cutting-edge technologies and collaborate with passionate and talented individuals. Enjoy a supportive work environment with excellent benefits and professional development opportunities. Note: Only candidates who are currently in Australia and have full working rights can be considered Recruitment Consultant: Leon Young

• Have accountability for the ServiceNow roadmap at Rest
• Hybrid working - blend of work from home and in the office

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The ServiceNow Platform Manager will lead our ServiceNow platform team. The primary purpose of the role is to provide strategic direction and oversight for the effective implementation and utilisation of the ServiceNow platform across Rest.

Your role involves ensuring that the platform aligns with business objectives, operates securely and efficiently, and continually evolves to meet changing needs. You will act as the primary point of contact for all platform-related matters, balancing between delivering organisational value, operational excellence, and managing overall people, platform, and vendor costs.

Key Accountabilities and Responsibilities:

• Develop and maintain a comprehensive platform roadmap that aligns with business goals and technology trends.
• Establish and embed an optimal Operating Model for the ServiceNow platform and associated teams.
• Prioritise and manage the ServiceNow development in alignment with strategic business priorities.
• Ownership of the backlog, which includes managing and prioritising the list of work items, features, and bug fixes to be completed by the development team.
• Oversee budget and resource allocation for the platform, ensuring optimal investment and efficiency.
• Monitor overall platform health, including performance, security, and user satisfaction, and report key metrics to management.
• Establish and enforce policies for platform usage and security.
• Identify and lead the adoption of new features and capabilities that provide competitive advantage.
• Develop and maintain relationships with key internal and external stakeholders, including ServiceNow and vendor partners.

Primary Details Time Type: Full time Worker Type: Employee Senior Manager, Risk Culture The opportunity Join a dynamic, high-performing team Sydney, Melbourne, Brisbane Permanent, Full-Time Your new role The Senior Manager, Risk Culture plays a pivotal role in helping to deliver direction and coordination of QBE's risk culture. As part of the Risk team, you will be responsible for supporting the strategic development and leading implementation of the approach to understanding, evaluating and improving risk culture in AUSPAC. This includes working with, and influencing senior stakeholders within AUSPAC to help identify and deliver risk culture insights enabling and supporting AUSPAC leadership teams to make meaningful change within their functions. This role will require regular engagement with line one and line two risk colleagues to lead risk culture initiatives across the enterprise. The role provides strategic guidance, thought leadership and better practice in relation to risk culture. The role Is central to translating the governance and frameworks of risk culture into practical application for reporting, delivery of insights and execution of initiatives to strengthen the risk culture in AUSPAC. Additional Responsibilities: Implement and maintain an approach to framing risk culture for AUSPAC, including evaluation and strategic initiatives to strengthen the risk culture Lead and identify the delivery of risk culture insights enabling leadership teams to make meaningful change within their functions Influence senior stakeholders in taking of specific and thematic actions to create a demonstrable improvement in risk culture (deep dive analysis) Actively support, and lead as required, projects associated with internal and external reviews of risk culture (APRA reviews) Recommend, implement and support initiatives that help the longer-term effectiveness of understanding and improving risk culture, integrated with overall culture programs of work where appropriate Provide practical, constructive feedback to Group across the management and approach to risk culture frameworks, evaluation and initiatives Educate and raise awareness across the business on risk culture through innovative and better practice initiatives Maintain a thorough understanding of regulatory requirements as they relate to risk culture About you Your background will include people leadership capabilities, strong interpersonal skills in establishing relationships with senior stakeholders, as well as effective time management to meet deadlines. In addition, you will have strong influencing skills, a passion for implementing and maintaining initiatives that drive change within risk culture, the ability to form insights, with at least 8 years' experience in a People and Culture, HR Business Partner or Management Consultant role, within the financial services or insurance industry. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits QBE is an employer of choice amongst Australian insurers, offering a great range of benefits which enable you to bring your best self to work; including competitive salaries and bonus structures, hybrid working for the flexibility of working from home and the office, super matching and generous leave allowances. In addition to this, we also offer flexible parental leave for both parents and additional support services for our diverse community of employees. We've won many awards highlighting our strong culture and values, reinforcing our family and community focus. Apply now APPLY NOW and let's make it happen! Applications close: {Wednesday 14th February}, 11.55pm AEST/AEDT Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 13/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Your Career

The Major Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. 

Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• As a Major Account Manager, you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Travel as necessary within your territory, and to company-wide meetings.

Job Summary Sydney Contract JN -012024-1954959 Jan 31, 2024 Competitive Job Description Our client is a household brand name in Australia and is undertaking a large payroll/time and attendance transformation over the next 3 years. Our client is a household brand name in Australia and is undertaking a large payroll/time and attendance transformation over the next 3 years. We are seeking to seeking a Senior Project Manager to manage this complex delivery. You will have a minimum of 10 years experience as a project manger with at least 7 of those delivering people systems. Key Responsibilities Projects utilising required project and risk management methodologies, tools, and scheduling (develop the project schedule, reporting, and related project management artefacts). Delivery 3 streams from the business side, remediation, IT and award interpretation. People - Relationship management with all key stakeholders, providing clear direction and leadership to project management streams. Continuous Improvement - Ensure the implementation of change management initiatives in realising project goals. Finance - Manage the operational and capital expenditure of projects within areas of responsibility and delegated approval. Validate financial forecasts and provide on-going reconciliation of resources and other related project expenditures in conjunction with the Program Director/Program Manager. Develop and present project reports and contribute to the preparation of high quality and timely outputs for presentation to senior management and client organisations as required. Contribute to project community and leverage knowledge. - Stakeholder Management. - Communications management. Comply with Corporate and Divisional Service Standards. Comply with the Group management system standard and associated policies in the workplace. Skills: Strong project management skills, including the ability to prioritise work and meet deadlines. Strong planning, organisational, and leadership skills, including the ability to mobilise and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace, and execute with limited information and ambiguity. Excellent problem-solving and critical-thinking skills, including the ability to remove barriers and enable teams to complete their objectives. Strong verbal and written communication skills, including the ability to communicate at all levels with clarity and precision. Strong influencing and negotiation skills, including the ability to navigate in a highly matrixed organization effectively. Strong interpersonal skills, including the ability to make effective presentations, and proven ability to quickly earn the trust of sponsors and key stakeholders. Focused and versatile team player who is comfortable under pressure, ambiguity, frequent change, or unpredictability. - Sound business and technical acumen Experience: Tertiary qualifications or equivalent experience with significant time (4 -7years +) spent in a Project Management role with a "hands on" approach to all aspects of the project from start to finish. (demonstrated experience in establishing and delivering complex projects). Vendor management Business case development Delivering in a hybrid environment Proven experience managing a project team and demonstrated success on similar $$$ value projects. The ability to effectively manage subcontractors and multiple stakeholders with varying degrees of technical understanding. Experience in the implementation of project management principles, practices, techniques, and tools. Experience in risk analysis and profiling procedures. Experience in developing project budgets and projections and scheduling resources accordingly. Excellent written reporting skills - the ability to independently put together complex reporting documents relating to project budget, delivery etc. Vendor manager experience in a complex environment. Strong influencing and relationship management skills Excellent group facilitation, mediation, and conflict resolution skills. Strong ability to 'make things happen'. - High level of energy, enthusiasm, and commitment to deliver project. Excellent organisational skills, with the ability to prioritise tasks effectively and allocate resources appropriately. Excellent communication skills: strong team player with willingness to support other team members. Ability to deal with ambiguity and remain focussed. Demonstrated responsibility, highly organised with ability to own and work on multiple tasks. - Proactive, robust problem and issue solving skills. Personal drive & resilience under tight timelines.

ANZ IT Manager | ERP Experience | Southern Sydney Your new company An exciting newly created opportunity is available for an IT Manager with a global manufacturer of water quality solutions for residential, industrial, municipal and commercial settings. This is a permanent position, located in Southern Sydney. The company offers a modern on-site working environment and allows you to work from home one day per week. Your new role The responsibilities of this role include; IT Business Partner to the ANZ business leadership. Develop a local IT strategy aligned with business strategy and global IT strategy. Ownership of the local systems such as the ERP. Coordination of al IT services such as infrastructure, enterprise information management etc. Organising and leading projects alongside managing a small applications team. Manage local IT budget and customer relationships Identify improvement and actively participate in the implementation of technical solutions What you'll need to succeed Previous experience developing a local IT strategy aligned with the business strategy and global IT strategy Experience building relationships and working with internal customers to ensure solutions are technically sound, issues are identified and resolved, and projects are delivered within budget and on time Been responsible for effective preparation, installation, configuration, operation, and maintenance of site IT hardware, software, and related infrastructure Led development, maintenance and support of local ERPs and other local business systems-SAP experience is a bonus. Experience assessing business process requirements and flow of the business work to identify possible application solution improvements Experience Managing a local IT budget and vendor relationships Worked with other global and regional IT team members to create, measure, and report progress toward established key performance metrics What you'll get in return Opportunities for career growth and advancement One day per week, working from home Salary package up to $200k + super What you need to do now If you're interested in the job, click "apply now" to forward an up-to-date copy of your CV to [email protected] or call me on +61290488951 . If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #2822355

Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture.

About this opportunity

With a long history of delivering sustainable and innovative packaging solutions to some of the most well-known brands, the Pact Packaging closures and specialties division is looking for an energetic Account Manager. You will develop sales opportunities for packaging closures and specialties products through engagement of existing and new customers and manage customers at state and national level. This is a great opportunity to take your experience to the next level as you specialise in your category.

As Account Manager, you will be known for your excellent communication and presentation skills and will bring experience in sustainable growth success. As a part of a solid team of likeminded professionals who have our customers and solution provision at the heart of everything we do, you will be able to develop lasting relationships, be flexible and strategic and are seeking the next step in your career This role is based at Minto,working with customers in NSW,

Specifically you will:

• Ensure that our customers are supported actively and with ongoing relationships in mind
• Conduct regular review meetings
• Identify and deliver on new opportunities and product sales strategies for processed foods
• Prepare and present reporting and analysis on business activity, performance against targets and market industry opportunities
• Support preparation and submission of proposals that deliver a competitive and valuable service offering for customers and our business
• Represent the customers "voice" within the business and ensure their excellent experience throughout PACT
• Identify sales training needs and participate in sales training programs as required
• Liaise with Quality Assurance and production for the external issue of specifications for customer approval

Your skills and experience

 With experience in sales management and astute commercial acumen, you will also bring:

• Resilience with a strong desire to achieve, operational excellence and delivery of agreed growth objectives
• Strategic and collaborative approach that embeds and harnesses commitment to customer value and service excellence
• Entrepreneurial mindset, technical aptitude and understanding of manufacturing processes is highly beneficial
• Enthusiasm and solutions provision in your Account Management
• Demonstrated commitment and belief of Safety in the workplace and working “Toward Zero Harm”

BloombergNEF (BNEF) is the leading strategic research provider of the energy transition, covering global commodity markets and the disruptive technologies driving the transition to a low-carbon economy. Our expert coverage assesses pathways for the power, transport, industry, buildings and agriculture sectors to adapt to the energy transition. Our analysis, models, and world's most comprehensive databases help CEOs, financial executives, commodity trading, corporate strategy and policy professionals navigate change and generate opportunities. What's the role? Assist with both account management and prospecting for sales opportunities a a team member of BNEF's Commercial Team here based in Sydney. We are looking for individuals who are driven, self-motivated and thrive to work as a team player in a highly collaborative environment. You will be working with a wide range of world-leading clients and helping them with the transition to a low-carbon economy. The job will provide you with opportunity for on the job training as well as overseas training and travel opportunities. We'll trust you to: Assist team members to prospect new business opportunities across Government, Investors, Banks and Corporations, and provide continue support for the full sales cycle Act as an initial point of contact for incoming sales leads Assist your colleagues by helping to book meetings and calls. Responsible for renewal, upsell and the delivery of customer services for existing accounts Respond to client requests promptly and thoroughly Help to maintain accurate customer and sales information in our internal systems Assist in the preparation of major commercial activities, such as content presentations to senior audiences Coordinate and manage the logistics of client events Help with event organisations, partnership and logistics. You'll need to have: Bachelor's degree and a minimum of 2 years' experience in a sales related role Energy and self-motivation to work in a fast paced and collaborative team; a key to being successful in the role A passion for learning and an interest in energy transition & sustainability related content Client facing experience and the ability to build strong relationships in a sales environment Strong communication and presentation skills in English Proven ability to manage several tasks at the same time, with a rigorous attention to detail Demonstrated continuous career growth within an organisation Appetite to learn and appetite to have impact If this sounds like you: Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to explore about us here: https://about.bnef.com/ Why Bloomberg? We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential. Learn more about our office and benefits: Sydney | www.bloomberg.com/australia Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

• To perform the role of the Senior Cost Manager or Associate Director, taking responsibility for end-to-end service delivery in the healthcare sector (public and private).
• To ensure that client objectives are met through the delivery of an effective cost management service from pre-contract to handover.
• Take responsibility for end-to-end service delivery on new and exciting, major healthcare projects and state significant programmes.
• Estimating and cost planning to include producing and presenting cost plans.
• Using our bespoke tools and apps, powered by The Hive, you will optimise cost performance at every stage of projects.
• Work collaboratively with leading design teams, sector specialists and tier one main contractors to manage the design to budget.
• Use our Benchmarking app to analyse and test budgets using a reliable pool of national data.
• Use CostX and our cost planning app to improve collaboration with designers and highlight changes between design stages.
• Inform our clients of future cost trends by harnessing the analytical capabilities of our Market Rates App which captures, analyses and stores live national data at a component level.
• Advise clients on procurement and contract strategies.
• Deliver the procurement strategy producing a tender analysis and prepare a final tender recommendation report.
• Experience of taking an effective lead on Two-Stage Tender agreements with strong negotiation and organisational skills
• Deal effectively with post contract cost variances, the change control process and valuations utilising our Cost Control App.
• Present monthly post contract cost control reports to the client.
• Inputting into value engineering.
• Negotiation and agreeing final accounts.
• Where appropriate, leading junior members of the cost management team, ensuring that they deliver on their project accountabilities.

Primary Details Time Type: Full time Worker Type: Employee Senior Compliance Manager (Projects), Technical Compliance The opportunity Join a high-performing, dynamic team Sydney, New South Wales Permanent, Full-Time Applications Close - Tuesday 13th February Your new role The role of a Senior Compliance Manager (Projects), Technical Compliance at QBE AUSPAC is a crucial and multifaceted position within the company's compliance team. As a senior member of the Technical Compliance team, this role is responsible for working alongside the GM of Technical Compliance, and the Head of Technical Compliance in developing, leading and driving the implementation of AUSPAC's Compliance Risk Management Framework within the business. The role will act as a key compliance adviser on modernisation projects and initiatives, and will play a lead role in strengthening AUSPAC's compliance risk culture. Additional Responsibilities: Work closely with the Head of Technical Compliance to lead and inspire the business to achieve compliance by design by incorporating best practice compliance risk management controls into business processes Partner with the business to advise on and provide direction in the management of compliance risk in the modernisation projects and initiatives Collaborate with the GM of Technical Compliance to contribute in the development of the Technical Compliance team's strategic direction, vision, roadmap, and priorities Ensure effective communication and dissemination of the compliance strategy, policies, and processes to relevant stakeholders Review and enhance the compliance risk management framework, policies, and related procedures, serving as a guide for the business in managing compliance Influence key stakeholders to ensure that compliance risk is effectively managed during business changes Provide input into the Compliance and Regulatory reports and updates for AUSPAC and Group board and committees Assist in the maintenance of the obligations register, including periodically uploading, reviewing and improving the drafting of obligations Actively coach and develop junior team members About you Your story as a Senior Compliance Manager should reflect the following key qualities and experiences: You will demonstrate strong people leadership capabilities. You have a track record of successfully leading and developing teams, fostering a culture of collaboration, and motivating your team members to excel in their roles. Your leadership ensures that the compliance monitoring function operates effectively and efficiently You possess exceptional interpersonal skills, enabling you to establish and maintain relationships with senior stakeholders within the organization. You excel at communication and collaboration, which is essential in conveying the importance of compliance and obtaining buy-in from key decision-makers. Meeting deadlines is a critical aspect of your work. Your effective time management skills ensure that compliance monitoring activities are carried out promptly and reports are delivered on time. This ability to manage time and resources efficiently is key to your success in the role. Your ability to influence is a defining trait. You have a knack for persuading and guiding business units towards compliance by design. Your insights and recommendations have a significant impact on the organization's approach to compliance and risk management. Your deep regulatory understanding is a cornerstone of your success. You possess a comprehensive knowledge of the regulatory landscape in the financial services and insurance industry. This expertise allows you to navigate complex regulations and provide valuable insights to the organization. You will be able to demonstrate experience in designing, implementing and overseeing compliance frameworks within the financial services industry and strong experience in providing compliance advice to the business at a senior level. Advanced knowledge in monitoring compliance and governance across a broad range of insurance operations, as well as knowledge of the products and concepts relating to the financial services industry including privacy requirements About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and we encourage each other to enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits QBE is an employer of choice amongst Australian insurers, offering a great range of benefits which enable you to bring your best self to work; including competitive salaries and bonus structures, hybrid working for the flexibility of working from home and the office, super matching and generous leave allowances. In addition to this, we also offer flexible parental leave for both parents and additional support services for our diverse community of employees. We've won many awards highlighting our strong culture and values, reinforcing our family and community focus. Apply now APPLY NOW and let's make it happen! Applications clo Application Close Date: 12/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Full-time Permanent Opportunity The opportunity Reporting to the General Manager, Organisational Development and Employee Experience (ODEX), your primary role will be to lead the culture agenda for AUSPAC, driving enterprise culture priorities, as well as enabling AUSPAC's modernisation agenda. This will be achieved through designing and delivering the culture agenda for AUSPAC in concert with the Global and AUSPAC Modernisation Teams. Your new role Inline with the People Strategy design and deploy culture solutions across home market and AUSPAC. Design and lead activities that provide deeper insights into current and future state culture and provide recommendations for change accordingly. Support the AUSPAC Modernisation Team in driving culture change to support successful delivery of Modernisation plans and outcomes. Scale, lead and embed our cultural norms into our way of working across Home Market Design and deliver innovative programs and initiatives to support and inspire both leaders and employees across Home Market Partner with broader ODEX and People Teams to ensure culture plans are integrated and mutually reinforcing. Partner with the Communications Team to ensure communication messages drive and reinforce culture outcomes. Lead activities to effectively measure culture change over time. Identify and plan investment from Modernisation budget to deliver against annual Plan. About you To be successful as the Senior Manager, Culture you will ideally have the following: Ability to design, lead and deliver employee experience and culture enabling programs and initiatives Strong project management skills Relationship building, management and influencing skills Track record of translating global HR ambitions into locally relevant outcomes Prior experience in leading culture programs and initiatives Best practice employee experience and culture approaches About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 12/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Join a dynamic and innovative company committed to delivering cutting-edge solutions to our clients. Our client prides themselves on fostering a collaborative and inclusive work environment where creativity and technical expertise thrive. As they continue to expand, our client is seeking a skilled Technical Services Manager to lead our technical support team and ensure the seamless delivery of services to our clients. Position Overview: Seeing an experienced Technical Service Delivery Manager to oversee and manage the technical support operations. The ideal candidate will possess a strong technical background, excellent leadership skills, and a customer-centric approach. The Technical Services Manager will play a crucial role in ensuring the highest level of customer satisfaction through efficient and effective technical support. Responsibilities: Team Leadership: Lead and motivate a team of technical support professionals, fostering a collaborative and high-performance culture. Provide guidance, coaching, and mentorship to team members to enhance their technical skills and customer service capabilities. Service Delivery: Develop and implement strategies to ensure the timely and effective delivery of technical services to clients. Monitor service performance metrics and implement continuous improvement initiatives to enhance service quality. Client Communication: Act as the primary point of contact for clients regarding technical support issues. Collaborate with clients to understand their technical needs and expectations, ensuring a proactive approach to problem resolution. Technical Expertise: Stay current with industry trends and emerging technologies to provide strategic direction for the technical support team. Work closely with the product development team to provide valuable insights for product improvements and updates. Process Optimization: Streamline and optimize technical support processes to improve efficiency and reduce response times. Implement best practices to ensure consistent and high-quality service delivery. Qualifications: Bachelor's degree in a relevant technical field or equivalent work experience. Proven experience in a technical support role, with a minimum of 2 years in a leadership or managerial capacity. Strong knowledge of [industry-specific technologies or software]. Excellent leadership, communication, and interpersonal skills. Demonstrated ability to develop and implement process improvements. Customer-focused mindset with a commitment to delivering exceptional service. Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted. Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/sydney By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.