Your New Role

We are seeking a skilled and experienced Capacity and Availability Coordinator to support JP2060 Ph4, a multi-year Defence program to deliver and sustain an enterprise Health Knowledge Management System. This capability will enable better clinical decision making for the ADF.

The ideal candidate will be responsible for managing and optimising the capacity of our workloads within Defence infrastructure (AWS), ensuring high availability, and implementing strategies to enhance system performance.

Duties include: 

• Develop and implement capacity planning strategies for HKM System and resources (AWS), ensuring optimal performance and cost-effectiveness.
• Monitor resource utilisation and proactively plan for capacity upgrades to meet growing demands.
• Work with the customer to understand, anticipate and influence future demand for services (Demand Management) and feeding the demand pipeline information into capacity planning models to enable sufficient capacity
• Collaborate with development and operations teams to identify and address performance bottlenecks.
• Implement performance tuning strategies to optimise the efficiency of system resources.
• Maintain high availability solutions for critical systems and applications.
• Conduct regular assessments and audits to identify and mitigate potential points of failure.
• Follow the automate first approach to automate the deployment and scaling of resources
• Implement automation scripts and workflows to streamline repetitive tasks.
• Maintain monitoring tools to track system performance and availability.
• Optimise alerts and notifications to quickly respond to potential issues and outages.
• Adhere security best practices and ensure compliance with industry standards.
• Collaborate with the security team to address vulnerabilities and mitigate security risks.
• Involvement in the deployment of applications into multiple on premise and disconnected environments
• Create/Maintain operational documentation

This role does require the successful applicant to be an Australian Citizen and hold NV-1 security clearance and be eligible to obtain an NV-2 security clearance.

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

In this role, you will be essential to the daily management of CDC data centers, overseeing site logistics, physical security, general maintenance, facility presentation, and administrative tasks.

You will work closely with the CDC team to deliver a superior customer experience and uphold secure, uninterrupted facility operations. This role involves overseeing a range of administrative tasks and providing hands-on support to ensure the continuous operation and maintenance of our CDC data centres.

• Ensure all facilities maintenance activities adhere to approved workplans, maintaining building compliance.
• Supervise the presentation and upkeep of facilities, overseeing caretakers and contracted staff.
• Manage logistics within the facilities, collaborating with the Operations team to enforce security protocols and standards.
• Conduct inspections for repairs or renovations of facility structures, coordinating access for clients, guests, contractors, and suppliers.
• Administer activities such as parking allocation, waste disposal, and building security, ensuring adherence to emergency and health and safety regulations and CDC policy.
• Promote and enforce safe work practices, supervise staff as directed by management, and represent the company professionally.
• Lead and participate in team meetings and committees, model CDC’s DNA and Leadership Fundamentals, provide cultural and operational leadership, mentor junior staff, and perform other duties as assigned.

About you: 

This role involves efficiently managing daily and scheduled site activities, ensuring client support, safety, logistics, security, and facility presentation. The ideal candidate will adhere to protocols, identify risks, and maintain smooth facilities operations.

• Demonstrated experience in Property Management, Facilities Management, Office Management or Security Management is highly desirable.
• Excellent organisational and administrative skills.
• Experience in scheduling or coordination of meetings or bookings.
• Confidently use a computer along with the ability to use Microsoft Office programs.
  

Essential:

• Australian citizenship and ability to obtain, an NV1 Security Clearance
  

How to Apply:

If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.