The Game Changers:
At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

At Australian Payments Plus (AP+), we're on a mission to revolutionise the payments industry and ensure the security of payments infrastructure across Australia. As the Chief Information Security Officer (CISO), you will play a critical role in safeguarding AP+ systems and data from cyber threats.

As the CISO, you will provide strategic and operational leadership for AP+'s information security program. You will develop and implement comprehensive security initiatives, policies, and procedures to protect our systems, networks, and data. You will be responsible for identifying and mitigating risks, managing security incidents, and ensuring compliance with relevant regulations and standards.

In addition, you will drive a culture of security awareness and promote best practices across the organisation. You will collaborate with cross-functional teams to integrate security into the development lifecycle and provide guidance on secure coding practices. You will also stay up to date with the latest industry trends and emerging threats to continuously enhance AP+'s security posture.

As the CISO your key responsibilities will be:

• Cyber Security Management
• Identity & Access Management
• Risk Management
• Security Architecture
• Testing, Compliance & Certifications
• Partner & Vendor Management
• People Leadership

In order to be considered for the CISO role you will need to demonstrate:

• Tertiary qualifications in Computer Science, Information Technology, or a related discipline.  And/or equivalent relevant knowledge and experience. 
• Professional security management certification such as CISM, CISSP or equivalent.
• Robust and proven experience leading and growing security functions in innovative, leading edge and fast paced environments.
• 10+ years’ experience in risk management and information security in a technical environment
• Experience leading, directing and developing technical staff in the execution of security program and project initiatives.
• Experience with contract and vendor negotiations and management including managed services.
• Experience with Cloud computing.
• Experience creating, testing and maintaining business continuity management and disaster recovery plans.
• Effective interpretation of security-related data allows CISOs to detect potential security threats.
• In-depth technical knowledge of cybersecurity tools and concepts, such as intrusion detection systems, firewalls, risk identifying tools and SIEM systems
• Strong understanding of information security, risk, privacy, and regulatory compliance
• Extensive knowledge of risk management techniques.
• Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams.
• Familiarity with relevant regulations and standards (e.g., PCI-DSS, ISO 27001).

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.
We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.

LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. We have assisted over 200,000 businesses across the UK, Australia and New Zealand, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards and a 5-star Employer of Choice by Australasian Lawyer in 2023.

The Opportunity

We are excited to be recruiting recent law graduates to join LegalVision as part of our July 2024 Graduate Program intake!

The intake will include full-time, permanent roles in the following practice areas:

• Franchising
• Immigration

There will be no rotations. When submitting your application, please indicate your preferred practice area/s.

Successful candidates must be available to commence full-time work in our Sydney office no later than Tuesday, 9 July 2024.

The LegalVision Graduate Program presents a unique opportunity to launch your legal career at Australia’s fastest-growing law firm. LegalVision was founded to improve access for every business to quality legal services, disrupt the traditional law firm model, and promote a culture of technological innovation in Australia and beyond. As a Graduate at LegalVision, you will play a critical role in bringing this mission to life. 

You will receive comprehensive formal and on-the-job training focused on technical legal knowledge, matter management, and client service to give you a strong understanding of the legal needs of Australian businesses, in order to provide pragmatic advice.

What You’ll Be Doing

Under the supervision of our Practice Leaders and Senior Lawyers, you’ll be communicating directly with clients and taking carriage of matters from your first few months! You’ll play a key role in helping clients to efficiently resolve their legal issues while providing an excellent client experience along the way.

Depending on your chosen Practice Area, the responsibilities of our graduate lawyers may include (among other things): 

• Franchising: Advising on all aspects of franchising law, including the preparation of franchising agreements, assisting and advising clients with initial franchise structuring and set-ups, negotiating grants, renewals and surrenders, assisting with franchise sales and buybacks, and advising clients on the management of their franchise network.
• Immigration: Assisting corporate clients and high-profile individuals in relation to employer-sponsored work visas, labour agreements, global talent visas, training visas and business innovation and investor visas.

The Ideal Candidate

• Qualified with strong academics: You are a recent law graduate with strong grades and are either already admitted as a Lawyer or will be admitted by the end of 2024.
• Wants to do things differently and isn’t the average law graduate: You have an entrepreneurial mindset and are keen to grow as a lawyer in an innovative, tech-driven NewLaw environment.
• Passionate about the client experience: You are focused on your clients and you’re dedicated to creating experiences that exceed client expectations.
• Personable, empathetic and resilient: You are friendly, warm and professional. You celebrate the ups and push through and learn from the downs.
• Cool and calm under pressure: You are an organised and efficient worker, and can effectively manage competing priorities.

The Perks

• Fast-paced environment with accelerated growth opportunities for high performers.
• Talented and energetic teammates across Australia, New Zealand and the UK.
• Unlock additional annual leave per year, plus paid birthday leave, volunteering leave, and parental leave.
• Annual budget to spend on external learning and development opportunities.
• Regular firm-wide socials, drinks and team lunches.
• Friendly and relaxed office environment in Surry Hills, super close to Central Station.

Apply Today!

If joining LegalVision as a Graduate Lawyer sounds like the perfect start to your legal career, we’d love to hear from you! Applications close at 11:59 pm AEST on Sunday, 5 May 2024. Applications must be accompanied by your final (or most recent if you haven't yet finished uni) academic transcript.

1. Please let us know which is your preferred practice area?
2. Tell us why you're excited to apply for a graduate role in this practice area!
   

Shortlisted candidates will be invited to participate in a phone screen, followed by an in-person interview at our Surry Hills office.

Good luck!

• Are you a technical whizz looking for a new challenge?
• Deliver exceptional customer service to troubleshoot our clients’ issues
• Be part of a supportive and nurturing team

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

About the team
Help is at the heart of everything we do at LEAP and no one knows that better than the friendly faces and voices of our invaluable team. Our entire team are passionate, driven, customer focussed consultants that strive to provide world class services to our clients, who thrive on improving the customer experience as well as driving internal efficiencies.

You will build your product knowledge by resolving product, software and related environmental issues as reported by our clients in a high-volume, transactional environment.

We are looking for two HelpDesk roles available to support our Family Law and Property teams.

What you'll do

• Provide excellent customer service whilst resolving LEAP product queries in an accurate and timely manner
• Answer general client software and hardware queries
• Action inbound and outbound calls as assigned to achieve daily KPIs
• Troubleshoot, diagnose, and resolve application issues
• Capture notes using standard notes template in CRM, including recording detailed information for all calls requiring further escalation
• Maintain LEAP software knowledge against the capability matrix

What you'll bring

• Technical expertise – you will have a strong technical background, confident in cmd command prompts, interpreting xml files,  and be capable of independently resolving client related tech issues within LEAP software
• A passion for providing excellent customer service and seeing problems through to resolution.
• Proven ability to manage high-volume, transactional calls.
• Competence in MS Office
• Building customer loyalty – you effectively meet customer needs, build productive customer relationships, and take responsibility for customer satisfaction and loyalty.
• Technical / professional knowledge and skills – you’ve achieved a good level of technical and professional skill, and understanding of relevant areas of law, and you keep up with current developments and trends in those areas of expertise.
• High impact communication – you can clearly and succinctly convey information and ideas to individuals and groups in a variety of situations. You communicate in a focused and compelling way.
• A proactive approach. You take prompt action to accomplish objectives, taking action to achieve goals beyond what is required.
• Managing work (includes time management) – effectively managing one’s time and resources to ensure that work is completed efficiently
• Demonstrated ability to learn new skills – you can assimilate and apply new job-related information in a timely manner.

What you’ll get

• Friendly, supportive, and driven culture
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Complimentary gym membership
• Fully stocked pantry
• Monthly massages
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Opportunity to participate in our Employee Share Plan

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value. A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation.To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com

Infosys Consulting - a real consultancy for real consultants.      

We have an opportunity available for Senior Consultant - Cyber Security - GRC to join the Infosys Consulting team. In this newly created role, you will provide subject matter expertise to our clients.

We are seeking a highly experienced Governance, Risk, and Compliance (GRC) to provide guidance and support for our ongoing cyber uplift program.

 As a senior Cyber Security GRC Consultant, you will work closely with the team of Cybersecurity Governance Risk and Compliance as well as the Cyber Program Director to support the maturation of the orgnaisation's cybersecurity GRC capabilities.

Key areas of responsibilities include:

• Ongoing cyber security standards development
• Support for transition to new enterprise GRC system (including risk management, control framework development, policy and standards management)
• Act as trusted adviser for AEMO Head of GRC to provide advisory support as well as execution capability and thought leadership for GRC uplift
• Support for ongoing implementation of cyber security reporting and metrics
• Providing ongoing guidance on Critical Infrastructure Legislation compliance strategy (SOCI)
• Act as an advocate for GRC maturation across the Digital stream through engagement and communication with stakeholders outside the Cybersecurity team.

Skills:

Analytical Skills: Ability to articulate complex analytical requirements and findings in common non-technical terms.

Collaborative and social: Must be able to communicate well with a wide variety of people.

Exceptional Communication skills.

Strong Problem-Solving Skills: See the world from unique viewpoints and provide lightbulb moments with clients.

Relationship Management and managing relationships with clients and internal stakeholders

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.

• Newly created position – A legal role designed to make an impact 
• Located on the fringe of the CBD, 5 minutes from Museum station - Full time permanent role 
• Advancement orientated ASX list technology company 
• Advancement opportunity - Join a team of senior and talented professionals that inspire and challenge you 

WHY JOIN OUR CLIENT?   

Our client is an Australian-based ASX listed communications and networking company with a vision to create secure, personalised remote connections for every user. It has received numerous industry awards for its technology, including being a worldwide winner of the Global Security Challenge. Headquartered in Sydney, our client has a presence globally including in Ireland, Japan, China, New Zealand, Thailand, Malaysia, the Philippines, Pakistan, UAE, Chile, USA and Europe. 

THE OPPORTUNITY 

Due to continued growth, we are now looking for a Senior Legal Counsel to join our client’s team. Reporting to the Executive (Legal and Compliance) this role is suited to senior lawyer looking to expand their career with aspirations to grow into a more senior internal role. The purpose of this new position is work with internal and external stakeholders to ensure achieves strong commercial outcomes and meets it’s legal and compliance requirements. The Senior Legal Counsel will work closely alongside COO, Risk, HR and CoSec functions and advise across all areas of the business to ensure it is proactively managing our legal risks and compliances effectively and manage any legal matters. 

Key aspects of the role include: 

• Drafting, negotiating, and reviewing commercial documents and contracts, or, where appropriate, arranging for external legal advice or review (including agreements with customers for sale of products and services, agency and broker agreements, leases, supplier and service provider agreements etc). 

Providing legal support and advice: 

• for establishment of new entities, alliances and joint ventures as required in Australia and internationally. 

• for obtaining relevant licences, permits and authorisations in Australia and internationally. 

• generally, across commercial matters, regulatory matters, internal policies and procedures. 

Assisting business (including sales and marketing, HR, operations and customer service, technology, finance and other business teams) with: 

• development of due diligence and contract management initiatives to ensure third-party vendors, suppliers, and partners meet compliance standards and do not pose undue risk to the business. 

• implementation and management of contract management systems to streamline contract workflows, track contract obligations, and manage risk 

• Assessment and mitigation of legal risks associated with supply chain management, vendor relationships, and outsourcing arrangements. 
• Managing litigation, disputes, claims, and regulatory investigations involving our client, including working with external counsel and representing our client in legal proceedings where relevant. 
• Managing and protecting our client intellectual property rights, including trademarks, copyrights, patents, and trade secrets. 
• Ensuring our client and relevant stakeholders are abreast of relevant laws and any applicable changes in the jurisdictions it operates within. 
• Advising on data privacy laws and regulations, developing privacy policies and procedures, and ensuring compliance with data protection requirements. 
• Assisting with the implementation of a robust compliance framework, including ongoing monitoring of compliance obligations. 
• Developing and maintaining Compliance Program in line with requirements of ASIC, ASX, telecommunications and other relevant regulators and in Australia and overseas.   
• Assist with internal policy reviews to ensure compliance with statutory and/or client requirements. 
• Reviewing promotional material produced by our client or any third party which promotes our client to ensure it complies with the promotional material legal requirements as set out by ASIC and legislation. 

WHAT YOU NEED TO SUCCEED 

We are looking for someone who thrives in a fast-paced growth environment. We are especially interested in candidates who possesses the ability to think commercially and are capable effectively managing stakeholders and competing priorities. If you are seeking a legal role which will shape the long-term success of a business, we want to hear from you. 

• Legal degree and holds a current legal practising certificate.   

• 7+ years of relevant legal experience. 
• Demonstrated success in successfully achieving exceptional legal outcomes for clients or organisations (where inhouse). 
• Effective written and verbal communicator and can create and deliver relevant content and presentations to internal and external stakeholders. 
• Natural drive with a self-starting attitude to consistently propel initiatives forward with determination and enthusiasm. 
• Manages professional relationships at all levels inside and outside the organisation, builds appropriate rapport, builds constructive and effective relationships to drive results. 
• Flexibility to adapt to changing priorities with the ability to prioritise work and focus on what is most important via effective stakeholder management. 
• A natural team player, and an active collaborator and contributor to the growing team to ensure we generate great innovative ideas together. 

 You can reach out to Celine Drogat at [email protected] if you have any questions about this role. Suitable candidates will be contacted for an initial phone call. 

PaidRight exists to restore trust between employers and employees when it comes to pay. We envision a world where employee payment compliance is a given and payroll data drives business optimisation.

We are a small, well funded company that services some of the biggest names in the country and are currently looking for people to join our exciting team.

What you will do: 

• Conduct high level reviews of industrial relations legislation and instruments, particularly modern awards and enterprise agreements 
• Ability to identify ambiguities in industrial instruments and translate to simple questions/understanding 
• Implement and maintain databases with relevant industrial relations regulatory changes, legal cases and court decisions
• Improve on processes and databases
• Create content for industrial relations updates for online distribution
• Host industrial relations introduction sessions for new employees 
• Collaborate across teams and assist understanding of industrial relation laws

• Bachelor of Law 
• 2 years experience 
• Proven ability to interpret and apply legislation
• Proactive and able to work independently as well as part of a team
• Excellent attention to detail 
• Excellent written and verbal communication skills

We are a young scale-up with plenty of space for career development. You will be given every opportunity to learn and grow in a fast paced, growing company. We like to be social by having team lunches, dinners and our quarterly strategy sessions usually involve great social and cultural events.

The Senior Network and Security Engineer will provide technical leadership and expertise to design and deliver customer solutions using the latest technologies in a hands-on project delivery role.

As a Senior Network and Security Engineer, you will:

• Bring your project delivery experience and passion for the latest technology
• Take ownership of your projects and work closely with key stakeholders
• Enjoy keeping up to date with the latest network and security technologies
• Thrive on being involved in a range of different projects concurrently and enjoy building strong relationships with key internal and external stakeholders

Accountabilities:

• Interpret client requirements through the hosting of design workshops
• Produce detailed design documentation and the deployment of network and security solutions
• Continuous learning for current and emerging technologies to support Logicalis product offerings through self-paced, instructor lead training and vendor certifications
• Work with and mentor junior staff

Essential Skills:

• Demonstrated experience in project delivery of complex Network and Security solutions
• Demonstrated experience working across SD-WAN, WAN, LAN and Wi-Fi solutions including Cisco, Aruba and Fortinet
• Demonstrated experience working with security solutions including NGFW, SASE across Cisco, Fortinet and Palo Alto
• Current vendor certifications which may include Cisco, Palo Alto, Fortinet and Aruba
• Strong communication, presentation and documentation skills with the ability to articulate to technical and non-technical audiences

Desirable Skills:

• Experience with or exposure to Public Cloud, NAC, SIEM
• Data Centre network design and deployment
• Network automation experience

As a valued member of ‘Logicalis Australia’ you will enjoy several benefits, such as;

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: Flexible model that allows for productive remote working and in person collaboration. #LI-Hybrid

*Do I need to meet all the requirements to apply?*

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity

About us

We are Logicalis, Architects of Change™. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities, chronic illnesses, or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to solution services, cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
The Security and Compliance Manager will have a “hands-on” role, governing the operations of the Security Operations Team, performing daily tasks and maintenance to security related systems, as necessary.  You will be responsible for coordinating and prioritizing activities for the Security Operations Team. This position will include membership in the Konica Minolta Global Security Council and would represent the APAC region.

• Establish and maintain the Security Operations governance framework, ensuring alignment with Company Objectives
• Lead team resources and provide oversight in the onboarding of technical solutions for managed clients.
• Establish internal project scope and design workflow solutions for our clients while ensuring client satisfaction throughout the entire process.
• Understand and improve IT Weapons Design and Build standards
• Participate in IT Weapons training and recommended certification paths
• Be an escalation point for the Service Desk and other Consulting teams at IT Weapons
• Perform system audits
• Analyze security data and reports
• Maintain managed security solutions (SIEM, AV, Firewalls, Anti-SPAM, Vulnerability Management tools)
• Perform security assessments
• Be available to assist team members 24/7 - on call based on rotating team schedule
• Be able to handle multiple assignments, manage priorities, and meet strict deadlines
• Have proven client-facing skills developed in a professional environment
• Have experience interacting with project stakeholders and vendors

Who are we looking for?

• D3+ years in networking and security related functions
• Experience with maintain security solutions.
• Experience with event analysis

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

What can KM offer you?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applications from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Every day at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

“Everyday they’re helping people, and I get to make sure nothing stands in their way.”

• Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable?
• Work for a culture that values its Employees
• Fulltime, hybrid

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE TEAM
Help is at the heart of everything we do at LEAP and no one knows that better than the friendly faces and voices of our invaluable Client Support Team.

Reporting to the Helpdesk Manager, you will build your product knowledge by resolving product, software and related environmental issues as reported by our clients in a high-volume, transactional environment.

Our entire team are passionate, driven, customer focused consultants that strive to provide world class services to our clients, who thrive on improving the customer experience as well as driving internal efficiencies

WHAT YOU’LL DO

• Provide excellent customer service whilst resolving LEAP product queries in an accurate and timely manner
• Answer general client software and hardware queries
• Action inbound and outbound calls as assigned to achieve daily KPIs
• Troubleshoot, diagnose and resolve application issues
• Capture notes using standard notes template in CRM, including recording detailed information for all calls requiring further escalation
• Maintain LEAP software knowledge against the capability matrix

WHAT YOU’LL BRING

• Qualifications (or progressing towards qualifications) in accounting or law
• A proven record and passion for providing excellent customer service (preferably within a professional services environment)
• Proven ability to manage high-volume, transactional calls
• Competent in MS Office
• Proven ability to problem-solve
• Demonstrated ability to learn new skills
• Experience within a help desk or call centre environment (desired, but not essential)

WHAT YOU NEED TO BE REALLY GOOD AT

• Applied learning – assimilating and applying new job-related information in a timely manner
• Communication – clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
• Managing work (includes time management) – effectively managing one’s time and resources to ensure that work is completed efficiently
• Building customer loyalty – effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
• Technical / professional knowledge and skills – having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise

As this is a permanent role it will only be open to candidates with Australian Permanent residency or Citizenship.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE at LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

Discover the human side of cutting edge LegalTech.

“People don’t just value my perspective, they trust it –and that’s powerful.”

• Collaborate for Success: Drive Ongoing Marketing and Sales Programs with Partners.
• Work for a culture that values its Employees
• Fulltime, Hybrid, Sydney Based

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE TEAM
Our Operations Teams are the subject matter experts keeping our business moving forward every day. Combining strategic thinking, administration excellence, proactive problem solving and more, you’ll work across every corner of the business – to uplift our capability, amplify our collective impact and revolutionise the way we work.

Reporting to the CEO, LEAP APAC – you will work directly with our partners to create and implement on-going marketing and sales programs.

WHAT YOU’LL DO

• Development and implementation of the yearly strategic partnership plan which may include advertising, conferences & events including in-house webinars and seminars, membership discount schemes, speaking opportunities and joint collateral.
• Transformation of old sponsorship strategy into a 'strategic partnership' plan with a deeper relationship with associations to penetrate membership base
• Establish new relationships and seek out new partnership opportunities to ensure coverage of high priority segments and new products as needed by the business.
• Hold key relationships with industry associations with overall objective of leveraging association membership base to achieve revenue objectives.
• Initiate on-going conversation and interaction between IT and associations foster relationships and increase brand favourability with high-level industry influencers.
• Negotiation of partnership agreements (both renewal and new) with industry associations to drive new and referral business, generate new leads and retain current customer.
• Strategise and implement conferences & events from creative, brief, to execution
• Ensure smooth execution of events (with the help of marketing assistant) which may include designing of booth space, logistics/courier
• Ensure all attending external conference are properly briefed via Fact Sheet ensuring IT attendees agree on business objectives
• Implement new and improved processes to aid assessment of partnership opportunities, measure ROI and record feedback with aim to avoid ambiguity and help structuralise decision making process
• Maintain positive relationships with industry associations in the legal, corporate and practice management industries
• Be the go-to person for all partnership related queries for internal stakeholders and external associations
• Provide recommendation, collate feedback, assess/consider all internal stakeholder comments for all partnership proposals before deciding to proceed or decline.
• Working closely with Content and Digital Manager to ensure coverage and generate interest/awareness from potential Clients for Partners.
• Ensuring partnership entitlements are fully utilised
• Build trusted relationships with new and existing clients, and certified LEAP Partner Network consultants
• Identify and resolve issues, complaints, and enquiries from team members, clients and LEAP Partner Network
• Manage LPN documentation, policies and procedures (internal and external team members) including assisting with the preparation of resource and training materials
• Monitor certified consultants’ pipeline and delivery of work to maintain certification
• Report figures to the CEO on a weekly basis
• Organise & implement required training, presentations and events
• Provide onsite and online training with the LEAP Partner Network covering all functionality in the LEAP software and processes, including Salesforce accuracy
• General Troubleshooting

WHAT YOU’LL BRING

• Exposure to Legal Sector either from a financial or file management perspective
• Experience in Bookkeeping and/ or accounting
• Demonstrated organisational and time management skills as well as the ability to meet deadlines.
• Excellent communication skills and an ability to listen, understand and recommend solutions within the scope of the software and Partner Network role
• Ability to present training sessions and deliver business plans to a variety of audiences.
• Demonstrated ability to work under pressure, and be flexible and adaptable in a changing environment.
• Ability to work both autonomously and within a team environment
• Self-motivated to innovate within the job and look for new opportunities both within the team and with the Partner Network
• Proven ability to manage internal and external teams to drive business outcomes

WHAT YOU NEED TO BE REALL GOOD AT

• Building trust – interacting with others in a way that gives them confidence in one’s intentions and those of the organisation
• Gaining commitment – Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved
• Facilitating change – Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace
• Continuous improvement – Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions
• Planning and organising – establishing courses of action for self and others to ensure that work is completed efficiently

JOB STYLE (THIS ROLE WILL SUIT PEOPLE WHO ENJOY THE FOLLOWING ACTIVITIES/RESPONSIBILITIES)

• Challenging work – working on difficult or demanding tasks requiring substantial effort and commitment
• Task variety – working on several different tasks or projects, doing different activities day to day, working on a variety of projects with diverse demands
• High involvement member – working in a participative, empowered environment
• Continuous learning – increasing knowledge and skill when circumstances call for additional learning
• Relationship building – developing and maintain ongoing working relationships with others requiring interaction and mutual support

As this is a permanent role it will only be open to candidates with Australian Permanent residency or Citizenship.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE at LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

Discover the human side of cutting edge LegalTech.

The Quality Assurance Consultant is involved in the provision of high quality, factually accurate and timely medico-legal reports.

Key responsibilities include, but are not limited to:

• Review of medico-legal reports in line with quality framework and relevant regulations and legislation
• Building sustainable relationships, connections and trust with customers and experts through open and interactive communication
• Work collaboratively with team members to ensure prioritisation of workflow
• Provide feedback and training for medical experts on medico-legal report writing
• Resolve emerging problems & handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, customer record interactions and escalation

About Us

The Missing Link have been operating in Australia for over 26 years with offices in both Sydney and Melbourne. With over 180+ staff, you will be joining a highly successful team which is set to grow.

Our core offerings include cyber security, hardware and software, resiliency, cloud, communications, infrastructure, consulting services and managed services.

Our Security division is one of the fastest growing Cyber Security businesses in Australia and is split into three service areas:

• Red Team (Security Consulting & Penetration Testing)

• Blue Team (Security Architecture & Engineering)

• Security Operations Centre (SOC)

We're recognised as industry leaders and accredited to the highest levels in the design, delivery, and support of the latest technologies. We partner with market-leading global and local vendors to deliver world-class business outcomes through IT transformation. Today, The Missing Link is one of the most awarded IT companies in Australia.

We have a number of focus areas and specialisation within the SOC, these are:

• Defender: SOC Engineers who are responsible for the proactive management, maintenance and incidents involving security solution software and infrastructure

• Hunter: SOC Analysts who conduct regular hunts through telemetry from various security solutions looking for IOCs and BIOCs

• Watcher: SOC Analysts who triage and investigate alerts from various security solutions but primarily from EDR and SIEM

• Responder: SOC Analysts who lead or contribute to the progression and resolution of Incident Response scenarios
  

The Role

The Missing Link Security Operations Centre provides 24x7 Managed Detection & Response (MDR) support to our clients across a variety of sectors. Day-to-day you will be responsible for the monitoring and triaging of alerts from market-leading MDR technologies, collaborating with our SOC Engineers, Red Team and our clients to develop, test and tune use cases through Purple Teaming exercises.

You will also be proactively supporting our clients and the Senior Security Analysts in responding to security incidents, through log and malware analysis, OSINT and researching the latest zero-day vulnerabilities.

We believe in investing in and developing our people through a variety of training and education programs. When you first come on board, you’ll be given a structured training and development plan that is tailored to you and your previous experiences. This will include a combination of industry qualifications as well as vendor-specific certifications specific to your role.

Essential:

• 1+ years of experience working with systems, networking and security technologies either in an Managed Service Provider, or equivalent role.

• Hands-on security knowledge of Windows/Linux/Unix platforms

• Hands-on experience with one or more SIEM/EDR/VM systems and can demonstrate end to end knowledge of the TDIR Methodology

• In-depth knowledge of the MITRE ATT&CK Framework

• A demonstrated knowledge of IT security controls, OSI Model and TCP IP Stack

Desirable:

• You are naturally curious and a self-starter. Tell us about how you build Cyber Labs and Ranges in your own time, or your latest research project.

• You listen to and follow podcasts and bloggers like Darknet Diaries, Recorded Future, @IT_SecGuru or @TheHackerNews. Tell us what r/ threads you’re currently tracking.

• You have exposure to Vulnerability Assessments or Penetration Testing professionally or through your own personal research. If you’ve started a CEH or OSCP certification, even better!

• Show us how you automate using PowerShell and Python. • You have COMPLETED, not started, certifications such as CompTIA Network+ and Security+ as well as core networking such as Cisco CCNA or CCNP.

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Free breakfast, drinks and monthly lunches

About Us

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

The Role

The Missing Link is looking for an experienced and talented Security Engineer to join The Missing Link Security Engineering Team. The Security Engineer will have vast knowledge within the IT Security industry which includes at least five years hands-on experience as well as knowledge of a range of security products, technologies, and solution offerings.

Ideally you will have in depth CyberArk experience, have a strong security background and passionate to join our security practice taking part and leading security engineering projects.

This is an excellent opportunity to job a fast growing company within the cyber security space and to receive ongoing training, coaching and support to help you develop your career.

Responsibilities

The following (but not limited to) Security Engineer duties are expected to be carried out by the successful candidate:

• Develop and document Detailed Level Design for various security products, pre-dominantly around PAM projects
• Run design workshops
• Implement security products for our clients
• Regularly perform security checks and troubleshooting
• Identify problems in a timely manner
• Implement new processes with the goal to optimize company's security system
• Stay up to date with latest security technology and trends
• Perform regular audits and provide reports
• On-going certification training and renewal as required by the business

The ideal candidate will have extensive CyberArk as well as security networking experience:

• 5+ years experience working with CyberArk PAS (On-prem or Privileged Cloud)
• 5+ years experience with CyberArk Application Access Manager
• Knowledge of PAM administration (Defining Access Control, Policies/Platforms, User provisioning and entitlements, Managing Applications Credentials, and User Access Policy Management, Application Access Manager components).
• CyberArk CDE
• CyberArk CPC
• Problem-solving, critical thinking and time management abilities
• Outstanding written and communication skills including experience with an executive audience
• Defence force experience is desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Free breakfast, drinks and monthly lunches

·     ASX 300 listed financial services organisation

·     Flexible & hybrid working arrangements

·     Sydney or Melbourne location

Do you want to:

·       work in an organisation where 98% of all team members believe that their manager genuinely cares about their well- being and feels valued?

·       understand the strategic direction of your organisation and how your effort contributes to success?

·       work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?

·       work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?

·       be recognised and rewarded for your performance?

·       work for an organisation where ‘C-A-R-E’ are their values?

·       have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?

If so, then FleetPartners might be the place for you.

FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management.  We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

The Security Manager is responsible for overseeing and coordinating security operations within FleetPartners. Your primary goal is to create a secure and resilient operational and technical environment through the development and implementation of security strategies, policies, and procedures to safeguard our customers, assets, employees, and visitors against potential threats.

You will possess a strong understanding of a wide range of security products and services, including but not limited to Endpoint Protection, Threat Intelligence, Vulnerability Management, SIEM and SOAR. You will work with key stakeholders in the business from areas such as Operations, Sales & Marketing to ensure all key aspects of Security Operations have been considered. Your insights and expertise will be instrumental in shaping our security strategy.

You will manage the security team and will report into the Head of Cloud & Infrastructure.

What you’ll be doing:

• Work with CIO and Head of Cloud & Infrastructure on developing, maintaining and executing the cyber security strategy
• Collaborate with technology team on security within design, development and deployment of new systems, applications, networks & technology
• Continuously work with departments in the organization to reduce risk. From technical controls and procedures to policies
• Monitor, coordinate and conduct investigations into security incidents
• Work closely with MSSP/Vendor partners
• Managing all internal and external security compliance engagement activities
• Convey cyber security concepts to technical and non-technical colleagues
• Conducting Pen-test, vulnerability tests and identifying and addressing any weaknesses
• Monitoring information systems and responding to any cyber-security incidents
• Ensure security patches are up to date for all environments including end-user devices.
• Automating security controls, data and processes
• Developing policy around third-party risk with vendors and suppliers
• Working with NFR to identify and manage data privacy risks as well as internal and external compliance
• Maintaining up-to-date knowledge on cyber-security technologies and standards
• Facilitate training employees to understand and follow security standards.
• Retaining and building on our ISO27001 certification
• Maintaining and building on Essential 8 rating

• Experience leading and managing a cyber security team
• Relevant industry, technology, and process knowledge expertise
• Adept at building internal and external relationships
• Excellent knowledge of security protocols and procedures
• Experience in reporting and emergency response planning
• In-depth knowledge of incident management processes, including identification, containment, eradication, recovery, and lessons learned
• Works well independently and strong coordination and leadership skills
• Excellent communication and interpersonal skills
• Relevant tertiary qualifications and security certifications will highly regarded

• 7 additional days of annual leave per year.
• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• Rewards programme, including a range of discounts from a variety of retailers
• an extensive range of other employee benefits.

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

We are seeking a dynamic Legal Counsel to work with the General Counsel and provide legal support to Koala as it leans into its audacious mission and purpose. The role will be diverse and encompass aspects of legal, governance, company secretarial, risk and compliance.

Would suit a 3-5 year commercial lawyer excited to support this innovative disruptor company aiming to do social good. 

You will be involved across the business, leading transformation programs.

What key responsibilities does this role have @ Koala?

• Partnering closely with business teams to provide legal advice and support across a range of areas, including supply chain, consumer law, corporate governance, compliance and marketing. 
• Supporting the development of frameworks and procedures to build and support Koala’s values based culture.
• Identifying legal risk in transactions and advising on appropriate mitigations. 
• Assisting in the development and implementation of strategies to streamline business processes, both internally and externally.
• Supporting the interface between external counsel and the business.
• Assisting the Company Secretary to meet the obligations, duties and responsibilities under the Corporations Act and manage company secretarial documentation.
• Providing legal project management and managing commercial disputes.
• Compiling, preparing and delivering training on legal and compliance issues.
• Playing a key role in designing and bringing new ideas and initiatives to fruition!! 

Ideal background…

• Legal qualification in Australia.
• Min 3 years’ experience in a fast paced in-house legal environment, ideally with an e-commerce background. Candidates from a commercial law firm interested in making the move inhouse will also be considered.
• Great communicator with the ability to get to the heart of a matter quickly. 
• Good commercial and contract drafting skills and experience in negotiating and reviewing agreements.
• Can work both autonomously, in a team environment and across remote settings. 
• An eye for detail and urge to maintain high standards. 
• Driven by solving problems to deliver solutions on time and in pragmatic, (fun and) creative ways.
• Possess a continuous improvement mindset: bring your previous experience to improve things at Koala & for our customers.
• Powerpoint presentations extraordinaire - bring your creatives to the fore.
• Knowledge of G-Suite is also highly desired. 

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.

* Recruiters, sending you love and light, but we got this and won’t be accepting unsolicited CVs.

• A unique career-defining opportunity to join and lead one of Melbourne’s most established, innovative and award-winning AU/NZ agencies
• Drive integrated earned-first communications including social and content
• Innovate and define our PR Agency of the Future strategy across corporate and consumer comms
• Collaborate on the Trans-Tasman Leadership Team working with the most talked about local and global brands
• Join a culture that embraces growth and diversity and with ambition that is Limited by Nothing

LOCATION: Melbourne

We are uniquely Thrive helping our people, brands and community to do just that.  We use the power of communications to help our people, partners and community to grow and be successful.

Born and bred in Melbourne, and with offices across AU & NZ, Thrive is a public relations industry powerhouse and for the first time in the company’s 23-year history, we are recruiting externally for a Business Director to lead our Melbourne team.

This is not your everyday opportunity. This is a chance to work directly with Thrive’s Executive and learn why we are Mumbrella PR Agency of the Year and B&T PR Agency of the Year 2022 and how we came to be awarded the Dan Wieden Titanium Grand Prix at the 2023 Cannes Lions International Festival of Creativity, which celebrates game-changing creativity, for our work with The Monkeys for Tuvalu, ‘The First Digital Nation’.

This role is a career-defining opportunity to lead our Melbourne location as 2IC to the Executive Director, Melbourne. You will be supported by 25+ consultants as you lead client and team growth and retention while driving new business with the support of national specialist squads.  You will partner with our local and global corporate and consumer clients to devise their communications strategies while leaning into national resources to deliver creative and digital integration impacting our clients’ business goals.

The Role

We are seeking a highly skilled and motivated integrated comms Business Director who is well connected in Victoria with business connections and with the media and who can create new opportunities that take our agency to new heights. The ideal candidate will have a proven track record of success in the PR industry, across both corporate and consumer PR and have solid social media and creative content experience. The person must demonstrate strategic thinking, business acumen and have strong leadership skills with proven capability to grow a client portfolio.

This role will help drive operational process excellence, ensuring key stages of projects are executed efficiently and within budget, with a strong commercial mindset, managing financial forecasting, profitability and team resourcing.

• Work across a diverse and high-profile  corporate and consumer client portfolio
• Develop and implement strategic plans to drive business growth and achieve financial
• Manage and develop client relationships to deliver client growth
• Identify new market opportunities and trends to stay ahead in the local PR landscape
• Play an active role in lead generation and business development efforts and the conversion of clients
• Devise and oversee the implementation of first-class strategies with their senior reports for clients
• Provide effective leadership to a talented team of PR and social professionals, fostering a collaborative and innovative work environment.
• Mentor and develop team members, encouraging continuous learning and professional growth
• Oversight of the Melbourne office administration function.

About You

• Australian visa holder - will consider visa sponsorship for a stellar candidate
• Tertiary qualified 12+ years of agency experience in the PR industry
• Proven experience in a senior leadership role within a PR agency delivering integrated earned-first campaigns for global brands
• Strong business acumen and strategic thinking
• Excellent communication, collaboration and interpersonal skills
• Demonstrated success in client relationship management and business development
• Ability to inspire and lead a team to achieve exceptional results
• Delivery of best practice multichannel storytelling with exceptional writing skills
• Experience in B2B and B2C storytelling
• Experience delivering in a fast-paced environment and displaying logical thinking, forward planning, and the ability to manage up and down
• An established network of relationships with media, influencers, suppliers and key stakeholders
• Excellent presentation skills
• Team time management and budget experience
• Technology skills (MAC & Google Drive savvy)
• Media measurement/evaluation skills

This is Thrive.

Culture is everything. It's a reason why we have a 100% return rate by working parents, have had consistent leadership for more than two decades, and continue to welcome Thrive 'boomerangs' back to the agency. Our team is made up of in-house media, creative and digital specialists who work across five locations in Melbourne, Sydney, Brisbane, Gold Coast and Auckland delivering strategic communications services for brands.

Thrive values work-life integration including hybrid flexible working (currently Mondays and Fridays work-from-home) and delivers many benefits from wellbeing days and initiatives through to early knock-off Fridays. Thrive fosters & supports a work environment that is inclusive as well as diverse, where people can, and are encouraged to, be themselves. Every idea and perspective is welcomed and valued so that our service offering reflects our approach to Diversity, Equity & Inclusion both internally and externally.

Ready to make waves with us locally and globally?

Visit us here for more information - www.thrivepr.com.au.

If you value accountability, curiosity, integrity, collaboration and are passionate about what you do then our values are aligned. Please apply via LinkedIn or email a cover letter and resume to: [email protected].

All contact with Thrive will be treated confidentially. Only shortlisted candidates will be contacted.

If you love working across a variety of indoor and outdoor spaces – especially in a nature-filled poolside environment, this could be the job for you. In this role you’ll be keeping lobbies and public facilities in a clean and neat condition.

Your tasks include: window cleaning, vacuuming, mopping, dusting, cleaning bathrooms, polishing furniture, pressure cleaning paths, driveways and outdoor furniture.

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step.

The role is 5 days a week, the hours that you will be required to work are between 5am and 10pm, on a rotating roster across 7 days. The shifts are 5am - 1pm, 8am - 4pm and 2pm - 10pm.

The successful candidate will have a keen eye for detail, great organisational and time management skills, as this role requires you to work to a detailed job list and calendar to ensure that nothing is missed or overlooked. You will enjoy working both indoors and outdoors and pride yourself on your ability to juggle multiple tasks and stakeholders.

• Previous public area cleaning experience in a luxury 5 star hotel/resort environment
• The ability and confidence to work unsupervised
• Availability to work a rotating roster including weekends and public holidays
• Knowledge and understanding of chemical handling
• Ability to communicate with guests and staff in a helpful and respectful manner
• Experience with driving resort buggies and a current NSW drivers licence
• Flexibility to work various shifts including early mornings, weekends and public holidays

• Restaurant, Accommodation and Spa treatment discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely, on time and wherever they are needed in the world.

We are currently 1,100 people headquartered in the UK with global offices in the US, EU, JAPAC and South Africa.  Clinigen has grown rapidly since it began in 2010 and is positioned well for an exciting future of continued expansion. To sustain our growth, we have an exciting Senior Legal Counsel opportunity, you can be situated in either our Sydney or Singapore locations as part of our highly successful global team.

Job Profile

As our newly appointed Senior Legal Counsel you will provide high quality and timely legal advice across all business areas with a focus on Clinigen products and services. Responsible for the JAPAC region, based in our Sydney or Singapore office, you will be working with our other offices in New Zealand, Hong Kong, Malaysia, Korea, China and Japan.  

Key Responsibilities:

• Facilitate overall corporate objectives and support strategy while ensuring compliance with applicable law and regulations.
• To act with the highest integrity at all times and in line with the Company handbook, Clinigen’s values and culture, to provide a best in class service.
• Set appropriate priorities with clients and deliver results within agreed timelines.
• Review, draft and negotiate a wide variety of commercial agreements, including but not limited to manufacturing and supply agreements and distribution agreements.
• Oversee compliance and manage risk including disputes and litigation proceedings on a cross-border basis.
• Assisting in driving key global projects.
• Working closely with business stakeholders to identify business opportunities.
• Provide commercial, regulatory, privacy and advertising advice.
• Provide advice in relation to the company’s interactions with HCPs, HCOs and patient advocacy groups/organisations.
• Support of Clinigen products and licensed products, and advice in relation to company’s relationships with third party distributors.

·         Qualified lawyer.

·         Private practice training and post-qualification experience with leading law firm.

·         Experience of in-house legal department ideally in the pharma/biotech sector.

·         Min 5 years PQE with demonstratable experience of providing legal advice in a highly-regulated environment.

·         Self-motivated, well organised, proactive and pragmatic.

·         Excellent communication skills and a team player.

·         Logical minded with an eye for detail.

·         Capacity for periodic travel in the JAPAC region is a requirement of this role.

·         Annual salary review

·         Discretionary company bonus scheme.

·         Ongoing support of your professional development

·         Recognition scheme & employee of the year awards.

Interested? we would love to hear from you, please apply today for immediate consideration.

Are you an experienced legal professional with demonstrated experience working across multiple facets of in-house legal requirements and keen to support a fast-growing business as their first in-house Legal Specialist? 

The Perks: 

• Work flexibility & hybrid working

About OMG: 

• Our #1 belief and goal is that if employees are happy and over the moon - the culture is amazing and together we can achieve incredible results!  
• Massive focus on hiring good human beings - we believe the rest can be learned and developed through our training initiatives 
• Huge focus on employee development, engagement & growth opportunities  
• Hybrid-working - enjoy the great office vibe and the benefit of working from home 
• Largest independent agency in Australia - tripled revenue year in last 3 years 
• We are in significant growth mode, looking for our future leaders as we scale globally- currently 140+ employees in Sydney and Melbourne, 40 in the Philippines, as well as USA expansion ongoing. This was 30 employees 3 years ago! 
• R&D investment, forefront of digital marketing, innovation 
• Our values are- We ‘Share evidence, not opinion’, ‘Find solutions, not problems’, ‘Make customers love you’, ‘Own it and get it done’ 
• We live Diversity, Equity & Inclusion as our people including our Leadership Team are of many cultural backgrounds and represent a positive gender mix. In fact we have people from all walks of life and diverse backgrounds including LGBTQ, disability and socio-economic backgrounds. 

OMG is an equal opportunity employer, so by working for us, you’ll be part of an organization that supports diversity and inclusion.