We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

We work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise the aspiration to become a Global GovTech Champion.

We are looking for a Senior Talent Acquisition Partner. This is a fulltime permanent opportunity.

This role will see you support & collaborate with the business and various stakeholders to deliver end-to-end recruitment services. Your influencing skills will see you engage with hiring managers, you will provide a robust integrated service from job brief to candidate placement.

Working with and reporting to the Global Head of Talent Acquisition in the UK this role will work in a team comprising of team members in Melbourne and India.

• Excellent written and verbal communication skills along with the ability to work across different geographies.
• Background in agency or internal recruitment in IT and corporate roles.
• Strong influencing skills with good business acumen to drive best outcomes for the organisation.
• Experience working in a fast-paced environment with experience in recruitment across multiple streams and various complexity levels.
• Expertise with proactively sourcing for niche/hard to fill roles utilising various sourcing tools.
• Experience in training/coaching team members as this role will have either one or two direct reports.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Want to learn more about this senior leadership opportunity with us, click on the apply now button and we will be in touch

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

An exciting opportunity exists for a guest obsessed hospitality professional to join the Club Sofitel team. As a Club Sofitel Attendant you are responsible for providing a sense of welcome and luxury service for all Club Sofitel guests by being the key contact to assist them during their stay. Your manner will be polished and professional and you will be responsible for providing both food and beverage and front office services to Club Sofitel guests.

To be successful in this sought after position, you will have excellent attention to detail, effective communication skills, proven experience within a quality establishment, and above all else, pride yourself on your ability to exceed the guest expectations.

YOUR KEY RESPONSIBILITIES WILL BE:

• Maintaining a thorough knowledge of all hotel facilities and promotions
• Attending to guest’s requests quickly and efficiently, constantly striving to provide total customer satisfaction
• Preparing and serving food & beverages
• Monitoring the Responsible Service of Alcohol and ensuring compliance with Victorian legislation
• Maintaining food & beverage stock and inventory control based on current and future occupancy
• Completing check in and check out procedures and adhering to hotel standards
• Updating guest profiles, maintaining guest accounts and relevant information during their visit, ensuring charges are posted to the correct account
• Communicating with a diverse range of people in a professional manner

•    Oversee the hotel's website, ensuring it is user-friendly, visually appealing, and up-to-date- both hotel brand web and ALL.com
•    Optimize website content for search engines (SEO) to improve organic rankings.
•    Manage and grow the hotel's presence on various social media platforms (e.g., Facebook, Instagram & LinkedIn).
•    Plan and execute online advertising campaigns (e.g., Google Ads, META Ads) to target potential guests and maximize ROI.
•    Monitor and adjust ad spend and targeting based on performance metrics.
•    Implement email marketing campaigns to nurture leads and encourage repeat bookings.
•    Create compelling newsletters and promotions.
•    Create and curate content (blogs, articles, videos, etc.) to engage and inform potential guests.
•    Use web analytics tools (e.g., Google Analytics) to track and analyse website and campaign performance.
•    Generate regular reports and insights to make data-driven decisions.
•    Actively seek out and secure group bookings and events such as sporting team, groups, entertainment and business events- Proactive Sales.
•    Coordinate with event planners and clients to ensure successful execution.
•    Actively seek out corporate entertainment, family gatherings, office events, weddings and key calendar events. 
•    Maintain accurate records of sales activities, contracts, and client communications.