The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 350+ team currently across 9 locations and time zones.

The Role:

The markets don't stand still and neither do we!

Quick facts about the team:

• We are an evolving P&C team, we have grown from 1 to 11 in 5 years directly reflective of Pepperstone's global growth.
• We like to work with great P&C technology and data to drive business outcomes.
• We are about collaborative impact, progress and curiosity- let's explore and #GetITDone(our work should be interesting, fun, and also get results, right?)

This role is the newest addition to our in-house People & Culture (P&C) Talent team, which will see you own hiring, use innovative means to find and engage with candidates, all while making a significant impact by finding top talent for our IT teams- Engineering, Data, Product, Program Management etc. With a primary focus on APAC region, you will work closely with hiring managers and colleagues to identify, attract, and hire top IT professionals for Pepperstone and contribute to Pepperstone's global Talent Strategy where possible.

Joining our Global People & Culture team, you will be reporting to our Global TA Manager who values and supports your personal growth, is passionate about team engagement that is true to our values. We have a learning team culture and encourage each other in everything that we do. You will have space to work with autonomy while influencing new initiatives in the talent acquisition space.

This is a permanent role working hybrid from our swish office on 727 Collins Street, Melbourne. We are open to candidates interested in either a full-time or part-time role (0.8 FTE or a similar arrangement).

Key responsibilities include, but are not limited to:

• Partnering with key IT stakeholders and hiring teams to support end-to-end hiring for their teams through proactive sourcing and other channels.
• Building and maintaining a robust talent pipeline for current and future IT projects, actively utilizing numerous channels to enhance the diversity of applicant pools.
• Enhancing Pepperstone as a leading Fintech brand by actively participating in both offline and online forums.
• Providing valuable insights and guidance to hiring managers on best practices of hiring with diversity and inclusivity in mind.
• Ensuring our candidate experience is professional, kind, and efficient at all times, leaving a positive impression on potential candidates, regardless of the hiring outcome.
• Ensuring the recruitment strategy remains competitive and aligned with industry standards by staying informed on market trends, competitors, and industry developments.
• Collaborating with P&C advisors and partners to ensure a seamless and exceptional onboarding experience for our future Pepperstonians.

About You:

• Previous experience as a recruiter specializing in IT hiring in a results driven environment.
• Experienced in taking ownership of processes and improving them - we are enthusiastic about continuous enhancements throughout the TA function.
• Ability to work on multiple roles at a time while fostering effective communication with stakeholders to drive results.
• Passionate about creating a great candidate experience and providing an outstanding onboarding process.
• Ability to be available across time zones on an ad hoc basis where required to support our TA specialist in EMEA.
• Aptitude for working with technology- we use Workable, BambooHR, Google suite, slack with some more in pipeline.
• Current and appropriate working rights in Australia.

Why you will enjoy working with us:

• Competitive salary structure with annual bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working- 2 days from office
• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

More about Pepperstone

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

#Li-Hybrid

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What We Offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About the Role

We are looking for fun, outgoing, and dedicated individuals to join our team of customer service consultants. Located at our Melbourne Airport Contact Centre, where every interaction is an opportunity to connect with our customers. In this role, you will be responsible for handling inbound customer interactions via phone, email, and chat.

We are currently seeking to fill multiple positions on both a full-time and part-time basis. While this ad primarily targets part-time positions, we encourage applicants interested in full-time roles to apply as well.

Training will be provided to ensure your success and confidence in the role.

What You’ll Do

• Address all customer queries promptly and professionally.
• Handle each customer interaction with empathy and resilience, adapting to diverse needs and situations.
• Holding a conversation while managing multiple tasks is crucial in this fast-paced role.
• Educate customers on how to use our self-service platforms effectively.
• Utilise our CRM systems to accurately capture customer data and service requests.

What You’ll Bring

You're a skillful communicator with a knack for adapting your style to different customer personalities and situations. Teamwork is second nature to you, and customer service is your north star. Comfortable with technology, you're adept at solving problems on-the-fly and can effortlessly multi-task across various systems. Most importantly, confidence in navigating technology is non-negotiable for you, especially in CRM systems and Microsoft Office Suite.

Successful applicants will be invited to complete an online assessment, a crucial step in our selection process. This assessment is your chance to showcase your skills and abilities, it's a great opportunity to demonstrate your potential and align your talents with the task featured in the role.

An Inclusive Workplace, Works for Everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our Recruitment Process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other Things to Note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Our purpose

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

In April 2024, we're welcoming a new Government client to our Service Desk domain and are seeking a dedicated Knowledge Specialist to complement our team!

This role entails overseeing the knowledge base for a designated functional area within Datacom. Responsibilities include crafting and refining content related to Datacom services, such as manuals, help systems, online tutorials, installation guides, and quick reference materials, utilizing various software tools and system components. Additionally, the Knowledge Specialist will play a pivotal role in advancing our Knowledge Management framework, spearheading projects, and ensuring the organization's information needs are promptly and effectively addressed.

Preferred location: Victoria

Please note that Australian Citizenship is required and willingness to obtain a baseline clearance (ability for future Negative Vetting 1 clearance is required).

What you’ll bring:

• Understanding of Knowledge Management frameworks, concepts and methodology
• Understanding of Contact Centre Operations
• Experience in creating Knowledge Framework and documentation
• Strong stakeholder relationship management (written and verbal)
• Experience in service desk knowledge management including Service Now and ITIL

What you’ll do:

• Data retrieve, analytics and reporting
• Delivery of stakeholder, client and contractual obligations
• Delivery of compliance across governance requirements
• Create and own the customer experience frameworks
• Analyse contract data to identify cost saving initiatives
• Liaising and networking with Datacom Partners for knowledge
• Support day to day team of Knowledge Specialists

Why join us?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

If you would like to know more and this sounds like you. Please apply online today!

What will a day in this role look like:

• Planning and implementation of ecological investigations, including: 
  • Baseline ecological surveys
  • Regional ecosystem verification assessments 
  • Bio-condition assessments
  • Targeted flora and fauna surveys
  • Fauna Habitat Assessments
  • Offset suitability surveys 
• Data analysis, mapping and impact assessment
• Undertaking fieldwork across Victoria and interstate
• Preparation and review of technical reporting, including investigation reports, constraints assessments, species management plans, offset strategies and environmental impact statements.
• Management of ecology projects and client relationships
• Preparing proposals
• Mentoring junior staff
• Business development
• Developing and maintaining technical networks
• Participating in technical leadership initiatives across the environment team

What will a day in this role look like:

• Field-based ecology survey work, including vegetation mapping, ecological monitoring, targeted threatened flora and fauna survey and Vegetation Quality Assessments (VQA).
• Leading projects across a wide range of ecological disciplines and clients
• Ecological impact assessment and offsetting for a range of projects and scale
• Supporting internal clients with delivering the ecological requirements within multi-disciplinary tenders and projects
• Working independently, or with other ecologists and professionals, in the planning, delivery and management of ecology surveys; analysis and evaluation of results, impact assessments, and the design and implementation of successful mitigation strategies
• Assisting with managing the technical and financial performance of ecological and Environmental Impact Assessment projects.

Step away from the traditional support role and get involved in unique business activities working within our market leading Tenant Advisory team.

Based in the Melbourne CBD office this sought after role presents you with a fantastic opportunity to utilise and further enhance your strong administration and interpersonal skills.  Supporting the Victorian based Tenant Advisory team, you will actively collaborate with our teams nationally on a variety of initiatives to accelerate and celebrate the success of our teams and clients alike.

Some of your key responsibilities will include:

• Provide secretarial and administrative support to the Head of Tenant Advisory and several senior operatives within the team
• Diary & email management - ensure appropriate times are provided for meetings and work in progress, monitor email messages, maintain National Director’s to-do list and prioritise/action accordingly
• Assist in the production of marketing materials – submissions, marketing briefs, client case studies, bi-monthly updates, quarterly newsletters, social media tiles etc.
• Maintain accurate records of business plans, budgets and financial reports in confidential manner
• Coordinate travel and accommodation bookings where necessary and recovery of expenses from clients where appropriate
• Working with Agent’s to co-ordinate the collations of reports, submissions and other documentation.
• Coordinating and participating in team meetings.
• Update company database, including listing information, and uploading to website as required or requested by operators to ensure that client and property information is accurate.

This is a newly created opportunity to join our Group Life & Retirement business unit as a Governance Coordinator. Your primary focus will be assisting in documenting, developing, and delivering operational frameworks and business process across the team. You will be a self-starter who is motivated to work with various stakeholders to create consistency and efficiencies, supporting the teams’ strategic commitments.

In this role you will: 

• Support and contribute to the development of a Partner insurance administration review framework, producing necessary reports and tracking of agreed management actions between TAL and our partners.
• Create a catalogue and document agreed processes and principles and implement relevant frameworks that clarify and strengthen our operating model. 
• Support and contribute to the development of a centralised process/framework and tools to manage annual attestations, Partner insurer questionaries and other Partner contractual requirements.
• Coordinate with relevant stakeholders across TAL and or facilitate where appropriate, training/information sessions on existing or newly developed initiatives.
• Contribute to the development, implementation, and maintenance of our operational risk control registers together with our Line 1 Risk team.
• Support the coordination of end-to-end Partner business reviews, setting up meetings, document minutes, actions and required reports.
• Maintain the internal intranet page for the Risk & Governance team, ensuring all information is current, up to date and manage user access.
• Provide necessary administration support to the Governance & Reporting Manager, Head of Governance & Risk and the Governance and Risk leadership team.

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

As a Business Development Manager in Energy360, you will be at the forefront of this renewable energy revolution and will be responsible for generating high value sales outcomes for biogas and biomethane solutions for Energy360 customers to decarbonise their energy needs behind the meter.

In this role, you will be at the forefront of the agricultural, wastewater treatment and landfill gas sectors by owning all stages of the sales funnel, building a strong pipeline of qualified opportunities and ultimately delivering quality sales to exceed targets. Working closely with various internal stakeholders, you will be responsible for securing high value deals by driving and managing the financial and technical solution development, proposal development and customer interface of the sales process.  We're changing the planet for the better, one project at a time!

What you’ll be doing:

• Developing a detailed understanding of customer needs to articulate the value proposition and profitable technical and commercial solutions as well as present proposals of a high standard in accordance with business rules.

• Developing and actively managing a pipeline of business sales opportunities to achieve quarterly and annual sales targets in terms of revenue and gross margin. 

• Effectively tracking and communicating with management the status of sales opportunities and client activity leveraging CRM tools and other regular reporting. 

• Working with Legal and Top-Level staff as required to refine contract terms and conditions on a deal-by-deal basis. 

• Keeping abreast of industry developments and identifying new opportunities and threats which may arise over time. 

What you’ll bring:

• Experience in solution selling with deal values in excess of $1,000,000 per transaction in similar sales roles, ideally within the energy sector or other large B2B solutions-oriented organization

• Demonstrated experience in solution selling in a sales role, as well as an understanding of the energy market and energy solution space especially in flares, biogas delivery systems, boilers and energy efficiency.

• A hunter mentality with demonstrated success in developing and executing sales plans and record of achieving sales quotas in a B2B environment.

• Demonstrated ability to prepare and deliver engaging presentations for clients, and experience working with CRM solutions to report and track pipeline progress.

• Excellent professional communication skills with Senior Executives of commercial or industrial companies, coupled with strong writing skills, and immediate or advanced Microsoft Office skills.

• Self-motivated, achievement oriented, well disciplined, task focused with a strong sense of timeliness.

#LI-AM1, #LI-Hybrid

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

• Melbourne CBD based role - close to transport
• Small business environment that provides you with autonomy, great work relationships, development and broad job variety
• Credit Analyst position with ample opportunity to continue progressing and developing in your career

About Us

Victorian Mortgage Group is a family-owned and managed business. For over 75 years we have given hope to borrowers who have been turned away by the major lenders. By providing a flexible approach to the assessment of our client's finances, we have supported countless families with opportunities to secure their future.

Duties and responsibilities will include:

• Responsible for the preparation, assessment and submission of consumer and business loan applications
• Developing strong relationships with internal and external stakeholders (sales, credit, brokers)
• Completing due diligence whilst assessing the loan application and adhering to policies and procedures
• Comply with all legislative requirements including, NCCP, Privacy Act and AML/CTF
• Internal reporting and other administrative duties

In order to be considered for this role you will have the following key attributes, skills and strengths:

• Consumer and business lending practices and principles secured by residential mortgages
• Minimum of five years previous experience as a credit analyst in Finance/Banking/Mortgage markets
• Ability to analyse and interpret complex company and trust financials and structures
• Knowledge and understanding of mortgage terminology
• Outstanding customer service, relationship building and team collaboration skills
• Strong analytical, problem-solving and time management skills whilst having an eye for attention to detail
• Highly motivated, self-driven and able to work autonomously as well as in a team
• Having previously held a delegated lending authority will be favourably considered
• Tertiary studies in finance, business or accounting will be highly desirable

What’s in it for you:

• Market competitive salary based on experience
• Melbourne CBD location
• Training and support from a highly experienced team
• Opportunity to join a fast-paced, growing Home Loan originator where you take pride in completing tasks with precision and accuracy
• Working in a fun team
• Great culture/family business
• Diverse and growing broker market opportunities
• Further career development prospects

Please Note: You must be an Australian Permanent Resident or a Citizen to apply for this role.

About us

GXE is the end-to-end platform for Investment Funds, Family Offices and Syndicates.

GXE’s mission is to provide digital infrastructure and services for Trustee Services, Custody and Fund Administration.  We provide investors, asset and fund managers with the tools they need to succeed and enable them to focus on their portfolios and investors whilst GXE takes care of everything else.

GXE empowers investors, fund managers and family offices with real-time visibility, efficient workflows, licensing, information security, and more.

A licensed financial services company, GXE holds Australian Financial Services Licence 460870 issued by the Australian Securities and Investments Commission. GXE welcomes clients across sectors, including corporate, credit, family offices, pension and superannuation, private equity, property, and venture capital. 

We are an early-stage startup, and we offer an opportunity to join the team to help shape GXE’s future.

Who we are looking for

We are looking for a high-performing Senior Software Engineer with a strong proficiency in building modern C# .NET Core/.NET 8 (5+ years) web applications, including front-end skills (Razor, VueJs), using cloud services (Amazon), is self-directed, an effective communicator, and takes ownership and responsibility for their work to ensure successful business and client outcomes. If you are confident in building web products all by yourself, if you like having a lot of responsibility and owning the development of products end-to-end, and if you like startups and have already worked on one or likely will someday, you’ll enjoy working on GXE.

You will contribute to developing the GXE SaaS platform and supporting infrastructure by writing new features, gathering requirements, fixing bugs and contributing to the technical roadmap. As a small yet agile team, you will have opportunities to contribute across the entire technical stack, from development improvements to production infrastructure.

The team

You will be reporting to our CTO, Andrew Armstrong, and will be joined by new team members in a small team.

Andrew previously co-founded and was CTO of OmnyStudio.com (acquired by Triton Digital in 2019), an audio management platform used by large media companies.

You will

• Execute Software Development responsibilities
• Design and develop scalable software solutions that meet the requirements of stakeholders. This includes understanding user needs, architecting software systems, writing code, and implementing features to a high-quality standard.
• Test your code to ensure that it functions correctly and meets quality standards.  This includes writing unit tests, integration testing, thorough reviews, and debugging issues that arise during the development process and in production.
• Maintain and enhance existing software systems. This involves fixing bugs, implementing feature enhancements, and optimising performance to ensure that the software continues to meet users' needs.
• Follow best practices and coding standards to ensure the quality, maintainability, security, and scalability of the software you develop. This includes writing clean, correct, modular code, documenting your work, and adhering to relevant coding guidelines.
• Provide technical platform support to clients and internal users, troubleshoot issues, validate technical concerns, and address client feedback to ensure a positive client and user experience.
• Stay up-to-date with emerging technologies, tools, and trends in the field of software development.  This includes attending conferences, participating in training programs, and self-learning to improve your skills and knowledge continually.
• Be a leader and Client advocate.
• Engage with Clients and Stakeholders where required
• Contribute to Team Success

What success looks like

In the first week, you can meet the wider team, dive into our technical stack, and ship changes to production.

In the first month…

You will immerse yourself in understanding GXE's vision, strategy, platform, and client base, alongside getting acquainted with the team. You will delve into the technical stack, development environment, and platform documentation to grasp the technical aspects fully. You'll become familiar with the technical stack by contributing changes to various parts of the platform. Participating in code reviews will help you understand the team's coding standards, best practices, and architectural approach. You'll also gain insights into current projects and priorities by attending meetings, reviewing documentation, and shadowing team members. Additionally, you will meet with your manager to establish short-term and long-term goals aligning with the team's objectives and GXE's overarching priorities.

In the first three months…

You will escalate your involvement by taking charge of small to medium-sized features or projects, engaging in every phase from product definition and design to implementation, deployment, and documentation. You'll showcase your leadership by presenting these projects to the team. Collaboration with stakeholders and clients will be key to gathering requirements and ensuring that technical solutions align with business goals. You'll actively participate in GXE's quarterly planning, contributing to the documentation process through various means, such as writing tickets, updating technical documentation, and preparing design documents. Additionally, you'll seek and incorporate feedback from peers, managers, and stakeholders to identify and act on areas for improvement, furthering your professional development.

In the following months…

You will progress to owning medium to large features and projects, overseeing the entire process from requirements gathering to successful delivery. This period will also see you contributing to the long-term technical roadmap, highlighting your growing influence on the strategic development direction. You'll have opportunities to engage with the entire technical stack, which includes making development improvements and enhancing production infrastructure. This broadened scope of work will allow you to impact the organisation's immediate and future technical landscape significantly.

You have

• Strong proficiency in writing modern C# .NET Core / .NET 8 (5+ years) web applications
• Comfortable with front-end development (Razor, Vue.js/TypeScript)
• Proficient with GitHub, CI/CD, unit testing, PostgreSQL, and delivering well-tested code
• Experience integrating with cloud platforms (Amazon / Azure / Google)
• Self-directed and proactive, with a strong sense of ownership and a commitment to delivering successful outcomes at a fast pace with attention to detail
• Effective communication, time management and collaboration skills with the ability to work well in a team environment and on your own
• Proven track record of delivering high-quality software products in a fast-paced environment
• A deep practical understanding of software development and awareness of industry trends

Nice to have

• Hold a Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Domain knowledge within financial services (particularly in family offices, private equity, property development, and venture capital) is beneficial.
• Experience building in the financial services space
• Experience building and operating microservices applications

The benefits 

At GXE, we are proud to provide an environment that encourages and celebrates innovation, collaboration and success. We are dedicated to creating an inclusive workplace that values and respects each employee’s unique talents and perspectives.

We are committed to providing our employees with the necessary resources to excel. We offer competitive salaries, comprehensive benefit packages, and opportunities for professional development and career growth.

At GXE, each employee is an integral part of our success. We strive to create a work environment that promotes respect, trust and collaboration. We recognise that each employee has unique talents, experiences and perspectives that contribute to the success of our company. We will not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.

We are always looking for talented and motivated individuals to join our team. If you are looking for an opportunity to grow professionally and personally, GXE is the perfect place. 

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges, and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

This role will be providing key packaging services to one of our largest customers. As part of a broader team, you will be responding to contracted and project requests.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as an Applications Packager you will be focused on:

• Software packaging and repackaging. This will cover from discovery through to deployment support
• Package based on BAU tickets as well as project
• Participate in project planning sessions and project delivery
• Prepare documentation for use by Operational staff
• Analyse and rectify packaging problems
• Leverage enterprise grade tools, processes, and frameworks to deliver high quality services and outcomes to Datacom customers in accordance with SLAs
• Ensure outstanding levels of customer satisfaction by demonstrating timely, professional, and attentive responses to customers and colleagues

• Operate in, and contribute to the winning culture of a high performing team
• Identify service improvements, efficiencies and/or cost reductions for Datacom customers
• Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/release).
• Provide guidance and mentoring to lessor experienced Datacom staff to ensure overall competence and growth in the company continually improves
• Take responsibility and accountability for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

You will have 5 years’ IT industry experience, preferably within an IT managed service provider, with approximately 3 years’ experience in a similar Application Packaging role. You will have exceptional knowledge of packaging tools, InstallShield, PACE etc. You will possess exceptional knowledge of Windows 10, 11 and MacOS operating systems. You will have knowledgeable skills in endpoint management platforms, System Centre Configuration Manager, Intune, VMware Workspace ONE and Jamf.

You will bring exceptional troubleshooting, customer service, communication, and prioritisation skills; and will be comfortable and able to work autonomously with minimal supervision. You will be comfortable with rapid change and be available to travel to Datacom, customer sites and conferences when required.

Customer Satisfaction

Ensure outstanding levels of customer satisfaction by demonstrating the following

• Timely responses to customer queries
• Professional verbal and written communication
• Attendance to, and active participation in internal/customer meetings
• Follow-up on assigned action items assigned during meetings

Team Engagement

Ability to operate in a team environment by demonstrating the following:

• Be an effective ambassador for Datacom behaving in ways consistent with the Company Values
• Develop effective working relationships with other members of the team to ensure the best team outcome
• Consult directly with team members, client or other third parties to obtain required information or decisions
• Demonstrate initiative-taking ownership of identified issues as well as effective communications for suggested resolution efforts
• Perform work after-hours where required for project and/or support engagements.
• Share relevant knowledge, experience, and ideas with team members with the aim of building team competence and culture
• Provide constructive feedback to improve team and corporate capability
• Initiative-taking open and honest communication at all levels and remains accountable for personal performance
• Support other members of the wider Intelligent Workspace group wherever possible

Project Delivery

Commitment to exceptional project delivery by demonstrating:

• Compliance with Datacom Delivery Methodologies
• Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation
• Successful and responsive project delivery within schedule and budget estimates
• Assigned project activities are completed un-supervised or under guidance of the Project Manager if assigned
• Close collaboration with customers to ensure delivery of project outcomes
• Identify improvements/project opportunities within new accounts and/or contribute to the Service Improvement register for existing clients
• Accurate and efficient delivery of project tasks minimising re-work
• Accurate and timely contribution to project reporting
• Accurate and timely completion of time sheeting for daily activities
• Up-to-Date utilisation forecasts based on assigned work are maintained
• Assisting pre-sales with scoping of project engagements in customer environments
• Managing workloads to allow warm handover to BAU when required for project engagements

 Training and Development

Commitment to continuous personal development by demonstrating:

• Development, maintenance, and execution of initiatives in alignment with a personal development plan
• Attain and/or maintain relevant industry or professional certification(s)
• Provide constructive feedback on the development needs of the team

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

About Twine

We're a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups, Twine is the go-to platform for mission-critical projects. Twine's experts get to participate in generating quality datasets at an unprecedented scale. With over half a million registered freelancers and a growing roster of 35,000+ companies, we've become the comprehensive solution for freelancing.

Our Mission

At Twine, we recognise that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and diversity. That's where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they're businesses or individual freelancers, to thrive in their creative endeavours.

About the Role

We are seeking a Senior Data Engineer - 3 Month FTC for a leading education institute. You will be working with dimensional modeling, data warehousing concepts, and Azure Data Services.

• Extensive experience in data modeling and testing
• Knowledge of dimensional modeling, data warehousing concepts
• Familiarity with relational databases and SQL querying
• In-depth knowledge of Azure data services like Azure SQL Database, Azure Synapse Analytics, Azure Data Lake Storage
• Proficiency in SQL Spark, Python, SQL Server
• Understanding of Azure security best practices and compliance requirements
• Experience in designing and developing data models within Azure Cloud and Synapse
• Ability to translate business requirements into technical data models

Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes 

• Offering customers a high level of service, through styling advice, product knowledge and store experience 
• Analysing selling information and working with the store manager, maximise the sales performance of your department 
• Leading a team of sales assistants to achieve excellent standards of service 
• Supporting recruitment and ensure induction and training to new starters is carried out 
• Assisting the store manager to identify future talents and putting together development plans to support their progression 
• Overseeing store operations  
• Being a COS brand ambassador and providing the best experience for our customers. 
• Stepping into the role of Store Manager in their absence