POSITION DESCRIPTION
JOB TITLE: Head Chef
JOB TYPE: Full Time
REPORTS TO: Director/Group Head Chef
LOCATION: Maha Restaurant, 21 Bond Street, Melbourne, 3000
ROLE:
The Head Chef will oversee and manage the daily operations of the kitchen. They will effectively manage all staff under their supervision ensuring each level has clear guidance and instruction on what is expected of them and understands how to achieve these targets. As part of this the Head Chef will guide, oversee, and actively train all staff in their team to perform their roles and drive growth and development. The Head Chef will be ultimately responsible for all ordering procedures ensuring that produce is of suitable quality, price, and quantity to fit the needs of the venue and adhere to the budget. The Head Chef will achieve the food cost targets of the venue and where possible negotiate the best prices for products from suppliers. The Head Chef will monitor and manage staff costs through effective rostering, adhering to break times and maximising productivity. Minimising wastage will be a key part of the Head Chef’s role. They will ensure that all sections of the kitchen are using produce efficiently and install practices and systems to achieve this and control costs. The hygiene, food safety, and sanitisation of the kitchen will be correctly managed by the Head Chef to always ensure compliance and the highest standards. All relevant paperwork must be managed by the Head Chef making sure that those responsible within in the team are completing required documents in good time and correctly. The Head Chef will liaise with and communicate effectively with the front of house team to ensure that guests are receiving exceptional experiences that exceed expectation. The Head Chef will create innovative and creative dishes that match the style and food culture of the venue.

MAIN DUTIES/RESPONSIBILITIES:
• Oversee and direct all day-to-day operations of the kitchen
• Lead the training, development, and growth of all staff in all areas of the kitchen setting targets and monitoring performance
• Educate and pass on knowledge to staff on the fundamentals of cooking and excellent plate presentation
• Empower kitchen team to make decisions, develop, take on responsibility and meet clearly defined goals and objectives
• Ensure all preparation is done according to well defined recipes demonstrating consistency and meeting quality standards
• Constantly looks for ways to improve all aspects of kitchen operations
• Constantly strives to improve and refine plating and the quality of dishes produced in the kitchen
• Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management
• Have detailed understanding of every role within the kitchen to cover sections or select appropriate replacements in the absence of staff and delegate effectively
• Utilizes interpersonal and communication skills to guide, lead, and influence kitchen staff
• Make sound financial and business decisions to achieve budget targets and ensure kitchen team are doing the same
• Provide and support service behaviours that are above and beyond for customer satisfaction and retention
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
• Continuously review staffing levels and rostering to ensure guest service, operational needs and financial objectives are met
• Actively involved in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation
• Recognise and source superior quality produce considering flavour, provenance, sustainability, and cost by maintaining strong relationships with suppliers
• Ensure compliance with food handling, hygiene, and sanitation standards
• Maintain accurate records in accordance with all food safety requirements
• Ensure all equipment in the kitchen is properly maintained and in working order in accordance with local Health department
• Ensure kitchen team demonstrate exemplary standards of grooming, hygiene, and sanitation and ensure employees maintain all food handling and sanitation certifications
• Develop and maintain a high standard of procedure of purchasing, receiving, preparation, production and presentation of food
• Maintain food storage standards in the kitchen
• Interact with front of house to obtain feedback on food quality, presentation, and service levels,
• Maintain a good relationship between back and front of house to ensure a healthy working environment and the best dining experience for guests
• Actively responds to and handles guest problems and complaints
• Follows and enforces all applicable safety procedures specified for all kitchen staff
• Analyse, understand, and discuss all daily, weekly, and monthly food cost reports with key F&B team members to find ways of improving results
• Able to perform additional duties as requested by management when required.
• Ensure disciplinary procedures and documentation are completed according to management guidelines set by the restaurant
• Play a lead role in the recruitment of new employees in the kitchen

PERFORMANCE GOALS:

• Continuously action and uphold the employers mission statement and core values
• Adhere to and uphold all company policies and procedures
• Integrate with team members and work collaboratively to achieve restaurant goals
• Communicate effectively and appropriately with all colleagues
• Maintain high levels of personal presentation, hygiene, and grooming
• Observe high levels of punctuality
• Demonstrate a consistent attitude and look to encourage and motivate colleagues
• Achieve the budgeted food cost targets set by the Group Head Chef
• Achieve the budgeted wage cost targets set by the Group Head Chef
• Install and drive a culture of learning, training, growth, and development in the kitchen
• Monitor stock levels, orders, pricing, and wastage to effectively control costs
• Demonstrate honesty, integrity, and lead by example
• Create and develop new menu items in accordance with timeframes set by the Director/Group Head Chef

Excellent benefits including salary packaging
Ongoing training and development opportunities
Friendly and supportive team environment
Permanent, Full time position (38hours per week)

About the Role The Anatomical Pathology Department is seeking a highly motivated Laboratory Assistant for our Department. You will rotate within all sections of the department assisting with various tasks as outlined in the position description. The classifications for this position is IV18 ($54,845 per annum). Summary of Duties (Please refer to Position Description for comprehensive list) Office/Clerical area of Anatomical Pathology Department

Participating in handling of all the department's incoming and outgoing mail
Assisting in organization and retrieval of material for research and development projects authorized by the Director of Anatomical Pathology
Assisting in the organization of material for the department's regular clinic-pathology meetings
Assisting in handling of telephone enquiries in accordance with the documented 'Telephone Protocol'

Main Anatomical Pathology Laboratory

Specimen setup
Tissue Block Filing
Slide Filing
Preparation of laboratory reagents
Data entry of patient details
Tissue/Slide processing machine changes

Your Contribution We are searching for a suitably experienced Laboratory Technician with the following:

Good understanding of routine histopathology laboratory practice
Proficient in Microsoft suite of programs
Good attention to detail
Demonstrated ability to work as part of a team
Good communication and interpersonal skills
Excellent time management skills
The ability to work with minimum supervision
Current National criminal history check

What we Offer

A focus on wellbeing initiatives, with regular events and programs
Confidential, solutions-focused employee counselling
A healthy work/life balance encouraged. Full time employment comes with a monthly Accrued Day Off
Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
Salary Packaging - Increase your take home pay!
In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks
Discounts and Promotions always available through our Foundation
Regular opportunities for professional development to assist you to reach your career goals
Culture of continuous improvement

About the Department of Anatomical Pathology Our laboratory is committed to providing the most comprehensive range of diagnostic services available, it is N.A.T.A. and R.C.P.A. accredited. The consultants are specialists in a wide range of histological, molecular and cytopathological investigations. They are supported by medical scientists and technicians with considerable experience in all areas of anatomical pathology. Working at St Vincent's St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence. Application Please attach your resume and cover letter to your application. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve. Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM. SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more. Please click here to apply.

Time for a Change

New Year, New Career.

We currently looking for dedicated security professionals within the Security Industry to fill a number casual positions with part and full time hours available at our premium venues across Brisbane & Ipswich areas.

Are U looking? We want You!.

We have great clients and venues in and around Brisbane, Gold Coast, Fortitude Valley and Ipswich areas.

We are currently interested in motivated individuals that:
have current QLD Security and Crowd Controller’s License;
hold current RSA and First Aid Certificate;
can effectively work in a team and are trustworthy and reliable;
have good verbal and written communication skills;
are well presented and have excellent customer service skills; and
are able to understand/apply problem solving & conflict resolution techniques to situations.

Have all the skills but no experience? Not a problem, Tru Security provide extensive and regular training with our guards in, conflict resolution, de-escalation techniques and restraint techniques to ensure the safety of staff, patrons, and yourself.

Apply NOW!

Patient Accounts Administrator - Health Fund Billing and Collections Ongoing, Full Time position (Mon-Fri) Cabrini Hawthorn East Corporate Services office (office 3 days per week, 2 days from home after training completed) Salary range $60,000-$69,000 Cabrini benefits:

Tax savings - as a private, non-profit hospital we offer up to $15,900 salary packaging tax free plus $2,650 meal & entertainment card benefits
Attractive salary plus 12% superannuation as well as 17.5% annual leave loading
Enjoyable workplace culture in a mission-based, values driven healthcare organisation
Opportunities for professional development
Close to public transport with Myki discount on offer

How you will make an impact As a Patient Accounts Administrator, you will work as part of an experienced and dedicated team who are responsible for billing and debtor follow up from Health Funds, TAC and Workcover claims for services provided at Cabrini. Key responsibilities of the role include:

Raising claims/accounts (Billing) in accordance with the relevant contracts
Ensure legislation requirements are met and all relevant documentation is completed
Follow up of unpaid claims, debt management
Following up unprocessed claims, resubmissions and attending to audit cases
Ensuring clear lines of communication between the Patient Accounts Department and other Cabrini departments
Ensuring a high standard of care is provided to all stakeholders

About you The successful candidate will be someone who enjoys a fast paced, busy role with opportunity to develop processes. You will also have the following:

Previous experience in a Private Health care, medical environment, or health insurance industry
Previous experience and confidence in billing inpatient claims
Have experience in using WebPas and Eclipse, other health fund and third-party portals
High attention to detail
A high level of effectiveness in a team-based environment and an ability to work autonomously
Knowledge of medical terminology
A professional attitude with excellent verbal and written communication skills

To view the full position description click here Enquiries to: Assistant Manager, Patient Accounts - Roopa Anand - 9508 1222 Does this sound like your new role? Bring your skills and enthusiasm to Cabrini and help optimise the patient experience and health outcomes for our community. You will have opportunities to learn new skills and give back to your community. * No agencies please, we are only taking direct applicants

Working for Cabrini
Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne's southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, we have been providing quality, compassionate care to our community for 75 years.
There is something special about Cabrini. Wherever we work, we are compassionate, connected people transforming lives together. Our highly skilled staff and specialists incorporate clinical research, innovative models of care, and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers and provide healthcare in rural communities and in underdeveloped countries.
Our size, reputation, and growth strategy ensure genuine opportunities for our people to learn, grow and realise their potential.
Cabrini is an equitable and inclusive employer and is committed to providing a safe environment for children and vulnerable people.
Our values: Compassion - Integrity - Courage - Respect
MANDATORY FOR ALL NEW STAFF TO CABRINI
Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for Influenza and COVID-19 (including boosters), plus a Working with Children Check (WWCC) may also be requested. Please click here to apply.

HOSPITALITY POSITIONS

Hospitality positions for a busy Café/Restaurant at Vento Cafe Bar Restaurant, Wallan,
Victoria - 3756. We are seeking the services of numerous hospitality people to join our team.
It is a very popular and busy restaurant serving Aussie, Italian & Multi cuisine including
Breakfast, Lunch & Dinner from early morning to late evening including weekends. The right
candidate will be trained in house as we are looking for someone to continue with us on long
term employment.
Hospitality Positions as follows:
Chef & Sous Chef
Salary is as per the award and in line with the experience for successful applicant
Minimum Salary - $70,000 p. a + Superannuation
Minimum Hours – 38 hours per week as per roaster
Minimum Requirements as follows:
Qualifications required will be Certificate III/IV in Hospitality
At least 2 years of work experience in prep and cook in fine dining preferred.
Must have knowledge of Kitchen Equipment’s, Tools and Knives.
Have knowledge of Multi cuisines to cook with various ingredients
Dedication to be part of a team to achieve the highest standards of food production and service
Be able to work as per roster during week and weekends
Roaster to vary during breakfast, lunch and dinner
Be organised, creative, willing to learn and also assist in leading a team
Have a sound understanding of food, safety, hygiene and WHS practices
Have a positive attitude
Punctual, honest, Reliable, Team player and be creative into new dishes
To apply, please email your detailed resume by no later than 05 th April 2024 at email: [email protected]

AGRIBUSINESS MANAGER HORSHAM LOCATION FULL-TIME PERMANENT POSITION Join one of Australia's most trusted community focussed banks as an agribusiness manager. Use your existing knowledge of agribusiness to manage and grow a portfolio of clients and service their lending needs and other banking requirements.
The Benefits:

Fully maintained vehicle with reasonable personal usage allowed
Flexible / hybrid working environment
Generous leave entitlements, including 12 weeks paid parental leave
Leave purchasing options
Great bank lending discounts


What you'll need to succeed:

Minimum of two years experience in client facing agribusiness role
Experience writing complex credit submissions
Tertiary education in commerce or related field highly desirable
A passion for agriculture and agribusiness
Valid Australian Driver's License


How to apply
Please apply using the links below or email your application directly to [email protected]. For a confidential discussion regarding the role, please contact Simon Bonneau on 0436 365 425.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

4-year full time position, Monday to Friday (38hrs per week)
Large construction builds to domestic builds
Great team environment

Skillinvest has an opportunity for a committed and motivated candidate to undertake a full time Carpentry Apprenticeship with local company based in Horsham. Our apprentice will receive ongoing mentoring whilst learning on-the-job and undertaking a 'Certificate III in Carpentry'. Duties

Construct formwork into which concrete is poured
Set out an outline of the building on the ground of the site, using string and pegs
Build wall frameworks (timber or metal) and roofs
Read plans and specifications to determine the dimensions, materials required and installation
Install metal and timber windows, sashes and doors
Cut materials with hand and power tools, and assemble, nail, cut or shape parts
Install door handles, locks, hardware, flooring underlay, insulating material and other fixtures
Maintain and sharpen tools

Requirements

Good at working with their hands and enjoy practical work
Able to cope with the physical demands of the job
Good at mathematics
Good sense of balance and ability to work at heights
Willingness to commit to work and study
Pre apprenticeship or relevant industry experience (highly regarded)
Current driver's licence and reliable transport (desirable)

To be eligible to receive an Apprenticeship or Traineeship and the government funding, candidates must be a citizen or permanent resident of Australia. New Zealand citizens must have resided in Australia for over 6 months to be eligible. For more information contact Daryl Eastwell on 0407 364 654 for a confidential discussion. Applications close by Tuesday 26th March 2024. Please note, only shortlisted candidates will be contacted directly.

TO APPLY: Written applications including a resume and cover letter to be submitted by clicking apply now.

Skillinvest is an equal opportunity employer Please click here to apply.

Permanent full time role
Excellent benefits including salary packaging
Fitzroy location
Friendly and supportive team environment

About the Role The Prosthesis and Inventory Coordinator facilitates inventory management within Surgical Services including supplies, equipment, and implants to support patient care. The incumbent will independently manage prostheses, inventory and equipment to provide an efficient, accurate and complete supply chain service to the hospital as directed by the Procurement and Logistics Manager and ensure rebate codes and consumanble data is accurate on the Patient administration system. The role also covers the backfill of theatre reception for ADOs/ Sick leave and Annual leave. Classifications for this position HS2 - HS20 ($66,768 - $70,106 per annum). Your Contribution

Experience in accounting/purchasing/stores/nursing would provide an advantage
Working knowledge of procurement ordering systems
Knowledge of prosthesis and the companies involved in their supply and manufacture
Computer literacy-essential
Understanding of inventory follow-up functions
Excellent customer service skills
Self directed and motivated with the ability to plan, prioritise and work to deadlines
Current NDIS Worker Screening Check, or willing to obtain

What we Offer

A focus on wellbeing initiatives, with regular events and programs
Confidential, solutions-focused employee counselling
A healthy work/life balance encouraged.
Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
Salary Packaging - Increase your take home pay!
In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks
Discounts and Promotions always available through our Foundation
Regular opportunities for professional development to assist you to reach your career goals
Culture of continuous improvement

St Vincent's Operating Suite St Vincent's Operating Suite houses 12 theatres, 12 anaesthetic rooms and a Post Anaesthetic Care Area. We undertake over 12,000 procedures per year in a vast range of highly specialised and complex specialities over a 24 hour period, 7 days per week. Working at St Vincent's St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence. Application Please attach your resume and cover letter to your application. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve. Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM. SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.


Please click here to apply.

About us

Large retail, wholesale and production meat business with lots of opportunities for advancement and promotion.

Located in Albury/Wodonga approximately half way between Melbourne and Sydney.

Large regional population with great lifestyle, excellent schools and amazing sporting and recreational opportunities.

Qualifications & experience

Qualified Butcher or a minimum of 5 years retail or wholesale butchery experience.
Must be able to demonstrate your ability.

Tasks & responsibilities

General butcher tasks
Cutting and trimming
Accurate portion cutting
Boning lamb legs, lamb shoulders, turkeys and chickens
Band saw operation
Lifting up to 30kg
Early Starts
Monday to Friday - No weekend work.

Excellent benefits including salary packaging, 5 weeks leave and ADOs
Friendly and dynamic team
Permanent, Full Time

About the Role You will lead the organisational health and safety management system, safety culture and consultation. You will provide advice and technical support for health and safety matters across the diverse work areas at St Vincent's Hospital Melbourne. This will include

Participating in the organisation's continuous improvement program
Leading safety risk management activities
Leading incident investigations, including report and recommendations to prevent recurrence, for serious incidents
Mentoring and coaching WHS team members, managers and HSRs

Classifications for this position will range from HS4 - HS29 ($83,657 - $90,376 per annum) plus over award based on experience. Your Contribution

Tertiary qualification in Health & Safety or related field
Demonstrated understanding and comprehensive knowledge of relevant legislation, regulations, codes and standards
Demonstrated ability to manage multiple complex projects at the one time
High level report writing skills
Ability and flexibility to work with a range of stakeholders and teams
Current National criminal history check, or willing to obtain

What we Offer

A focus on wellbeing initiatives, with regular events and programs
Confidential, solutions-focused employee counselling
A healthy work/life balance encouraged. Full time employment comes with a monthly Accrued Day Off (additional day off per month!)
Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
Salary Packaging - Increase your take home pay!
Main office is In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks
Discounts and Promotions always available through our Foundation
Regular opportunities for professional development
Culture of continuous improvement

About the Health Safety and Wellbeing Team We are an enthusiastic, multidisciplinary team with specialist consultants for WHS management system, patient manual handling, aggression prevention, wellbeing, injury management, emergency management and respiratory protection. Whilst team members have specialty fields they all work together to enhance the safety and wellbeing of those who work at and visit St Vincent's Hospital Melbourne. Working at St Vincent's St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence. Application Please attach your resume and cover letter to your application. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve. Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM. SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more. Please click here to apply.

A member of the Global HSE Team and reporting directly report to the Manager HSE Systems, this role is responsible for leading the delivery of BlueScope’s HSE reporting, data assurance, communications and associated activities and provides meaningful and targeted data and information reports and disclosure to internal and external stakeholders.

Responsibilities include:

• Coordinating and developing internal and external HSE reports including Dashboards, QBR, Sustainability Reports, BSL results and  Worldsteel
• Coordinating HSEC and ELT meeting agendas and paper submissions
• Managing HSE data verification and assurance. Ensuring relevance of information, driving continuous improvement, as well as the awareness of any potential deficiencies
• Managing the 2L Group HSE Awards Programs and any external HSE submissions (e.g. Worldsteel). Support 1L Business Units HSE for alignment and consistency
• Integrating and aligning H&S,  Environmental and Process Safety data verification and assurance processes with Sustainability Governance Framework
• Ownership of HSE Reporting standards and associated tools; ensuring they are maintained and reviewed with stakeholder for continuous improvement
• Providing subject matter expertise to the business in the area of HSE reporting including having a deep interest and understanding of global HSE reporting standards, emerging practices, innovations and processes

 

This role can be based in our Melbourne CBD, Wollongong or Brisbane office with occasional domestic and international travel.

Who is mod.io?

mod.io is the world’s most trusted platform for the creation and discovery of fully cross-platform User-Generated Content (UGC) and mods in video games. 



Many of the industries most innovative and successful games have UGC at their core. We’re talking about Counter-Strike, DotA, and PUBG. These games have become house-hold names and that same innovation is what drives us.

 We are a fast-growing, early-stage startup, backed by leading video game venture capital firms including LEGO Ventures, Tencent, and Makers Fund.

Our mission is to connect game studios and publishers with their communities by harnessing the power of UGC. And we’re doing it; our platform is embedded in over 150 games, including some of the biggest and best games in the world. Games like Deep Rock Galactic, Snowrunner, and Dying Light 2, and we support over six-and-a-half-million monthly users.



What is the role?

We are looking for an experienced PHP engineer to join our team. You will be responsible for developing and supporting the mod.io REST API.

Your responsibilities include:

• Understanding the technical requirements of game developers, mod creators, payment providers and stores.
• Helping define the solution architecture.
• Working alongside our frontend, API and integration development teams to understand, define and develop our REST API to fit their needs.
• Designing the APIs to ensure content remains synced and design a system that games can hook into for updates.
• Testing and implementing your APIs.
• Ensuring the APIs are scalable and secure - your API will be used by thousands of concurrent players all around the world.
• Keeping your house clean, your code may be open sourced on Github and must be well documented for our community to fork and adapt as they need.

Why work at mod.io?

We’re very ambitious in what we want to achieve as a company, and we work closely together to achieve our goals.

• We’re transparent and honest, and our focus is on getting things done in the most efficient way possible - if something is slowing us down, we want to know about it and fix it.
• We’re a small team with 30 people globally. This means there are always opportunities both to shape your role and also how we do things.
• We offer maximum flexibility - This role is based in Melbourne, you can work from home (WFH) or enjoy all the perks of our brand new office in Prahran.
• We provide a competitive salary and equity in the company
• We value the career development of our people; we look to hire within when opportunities arise, and provide mentorship and support for all our team.
• We’re very proud that we have a safe, transparent working environment where everyone is welcome, and we encourage people from all backgrounds to apply for jobs with us.

What are we looking for in candidates?


We are looking for humble, enthusiastic, self-starters who take ownership over what they create and will help us shape and improve the company. Even if you don’t match the qualifications exactly, if you’re confident you can do the job, or can grow into the role, please throw your hat in the ring.

For this role, we need someone who is passionate about developing and maintaining high traffic web services, with great problem solving skills and an eye for detail.

We are looking for an experienced Senior PHP Engineer with:

• 5+ years PHP experience working with Laravel.
• Experience with NoSQL key-stores such as Redis & relational databases (MariaDB, MySQL).
• Experience with data modelling for high throughput database activity and a strong understanding of which workloads and data access patterns are scalable and what datastore the data should reside in.
• An ability to write clean, robust and reusable code, as well as mentor and review the code of other backend engineers
• A strong understanding of RESTful API’s.
• Familiarity with Amazon Web Services’ such as S3, Lambda, SNS, SES, SQS, EC2, RDS.
• The ability to take a concept from design to a functional, usable release.
• Confidence in your ability to lead a project from start to finish with little oversight from senior team members.
• An excitement to dig in and experiment, with real attention to detail.
• A hunger to own your code, improve your craft, and create a kick ass experience for millions of gamers along the way.

It would be awesome if you also have:

• A passion for video games and an understanding of the unique challenges UGC presents us and similar businesses like Youtube and Steam.
• Familiarity with Frontend development
• Familiarity with Vue.js
• Experience with Swagger/OpenAPI

How do I apply?

This is a full time role. You can work remotely or from our office in Prahran, which is near Melbourne in Victoria, Australia.

If you fit the criteria and the job description sounds exciting, then please click the application button and provide:

• Your CV
• A cover letter outlining how you meet the criteria

If you don’t think you’re right for this role, but you’d love a role at mod.io, please fill in our Expression of Interest form.

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Role & Team Overview
The Senior Data Engineer role combines technical expertise with leadership responsibilities. This position involves leading a cross-functional agile delivery team within the Corporate Data Engineering team, ensuring alignment with current work practices, and driving innovation. Additionally, the role contributes to the design, build, and support of the Enterprise Data Platform.

What you’ll be doing

• Advise, guide, and coach team members.

• Provide technical advice and thought and innovation leadership that will inform data product design and business strategy and improve ways of working.

• Collaborate with Data Engineers and Architects to design and implement large-scale analytics platforms, supporting the business in deploying effective data solutions.

• Develop strong relationships with business stakeholders, including the business owner, to understand AGL’s strategy and be a trusted advisor and technology partner.

• Technical Asset Ownership, Performance, and Security Management.

About you

• Proficient in Azure DevOps (VSTS) for CI/CD provisioning, GitHub for source control, and Terraform for infrastructure provisioning.

• Sound industry experience or similar role, with experience in data engineering leadership or leading data delivery teams.

• Experience leading agile delivery teams and designing/building data platforms.

• Strong SQL, data analysis, and ETL/ELT skills.

• Experience with Azure/Microsoft cloud data platforms and exposure to Azure SQL, Azure Synapse, Databricks, Data Lake, Power BI, and Analysis Services.

• Exposure to programming languages like Python and Scala is desirable.

• Ability to develop stakeholder relationships and explain technical concepts to non-technical audiences.

• Passion for leveraging new technologies to enable strategic outcomes and solve complex business problems.

We’d love to see your application, submitted by: Friday, March 22nd, 2024.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Information Technology - Internet-Based

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About the role

Take charge of our customer service team, where you'll make a real difference every day. You’ll be at the heart of our operation, ensuring customers get top-notch service, guiding your team through challenges, and finding new ways to get better at what we do. Your hands-on approach will keep our service strong and our customers happy.

What you’ll do

• Direct the team with a focus on achieving excellence and performance. Define clear goals, uphold established standards, and ensure the team consistently meets and exceeds expectations.
• Address and manage escalated customer concerns with a priority on timely and efficient resolutions, always keeping customer satisfaction as a primary metric.
• Analyse our current processes, identifying areas for enhancement to boost both team efficiency and customer satisfaction levels.
• Supervise the ongoing training of team members in digital tools and best practices in customer service. Recognise training needs, devise educational initiatives, and confirm that team members possess the essential skills for their roles.
• Systematically evaluate the quality of service provided by team members, offering constructive feedback, and coaching to support their professional advancement.

What you’ll bring

You are focused on customers and have the know-how to navigate the nuances of centre operations. Details matter to you, especially when it ensures the best service. You spot training opportunities easily and love helping teams reach their full potential. You believe in teamwork, face challenges head-on, and make decisions that count.

• Demonstrated leadership in contact centre environments with a proven ability to enhance team performance.
• Commitment to prioritising customer needs, consistently striving for their utmost satisfaction.
• Proficient in leveraging CRM tools, notably Salesforce and other industry-standard software, to optimise service delivery.
• Articulate in communication, both written and verbal, with a specialised focus on contact centre interactions.
• Possess robust problem-solving skills, maintaining precision and composure in high-pressure contact centre scenarios.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

Our Benefits

• Annual Bonus Payments & Private Health Insurance
• Flexible Work Arrangement Options
• Competitive Parental Leave
• Reserve & Community Service Leave
• Gym Membership discount
• Healthcare / Medical Insurance
• Career Development Opportunities
• Employee Share Purchase Plans
• Free Parking
• And much more!

Our Team

Thales AMS (Airspace Mobility Solutions) is providing leading edge airspace control and security solutions for the commercial and defence sectors, as well as digital solutions for Unmanned Traffic Management (UTM) and Digital Aviation.

AMS represents revenues of over 500 million Euros worldwide and is the global market leader in the Air Traffic Management space, and one of the most credible players in the new UTM space.

We control 11% of the global airspace with our technologies and we continue to strive to be at the forefront of the air traffic management space.

This position may be suitable to a current Lead who is looking to expand their scope or for someone

.

Your Role

As the Cybersecurity Lead within the Air Mobility Solutions (AMS) division, you will play a critical role within the engineering competence centre. Managing a small team, you will play an integral part in defining and executing the Cyber engineering strategy.

The ideal candidate will still be ‘hands on’ as this role will be a split of 70% hands on operational to 30% team management.

Some Key elements of this position:

• Collaborate closely with the Head of Discipline BL and the APAC Engineering Manager to define and execute the Cyber engineering vision and strategy, aligning it with the specific region context and objectives.
• Contribute to the formalization and communication of the discipline processes, practices and tools, ensuring they meet international standards.
• Responsible for the adoption of new technologies linked to our business (DevSecOps,..).
• Monitor and assess how cyber current practices and tools contribute to projects and products to ensure they meet established objectives and milestones
• Ensure that cyber engineering practices follow local and international regulation and standards and advise on the development of optimal trade-off to deliver a compliant and design to cost solutions. 
• Work to promote and enhance people training and upskilling to build a strong and sustainable discipline.

On day one, you will ideally bring:

• Expert knowledgeable in multiple levels of cybersecurity practices and substantial knowledge of Cybersecurity
• Familiarity with Cyber risks analysis and Cyber Crisis Management within multiple domains (defence, government, civil)
• Ability to provide cybersecurity advice and guidance on complex projects to ensure that the security architecture is defined based on a risk analysis
• Passion to engage and develop your team through the use of collaborative work and challenging approaches
• Ability to capitalise on the laws, norms and standards in order to help define an efficient cybersecurity strategy for the organisation
• Relevant degree, ideally graduated with a Master of Engineering or Computer Science or you have significant experience in team management
• Australian Citizenship

#HN-LN1

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more on how we are supporting our employees, you can view our policies and initiatives here: https://work180.com/en-AU/for-women/employer/thales.

Wellbeing matters at Thales, and where possible we encourage flexible working.

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Performance Manager, a full time position is now available for a Dispute Resolution Specialist to join the team based in our Melbourne, Docklands head office.

The primary purpose of this role is to support the achievement of Customer Operations key objectives through best practice complaint management to deliver sustainable resolutions to complex and escalated complaints received within the Dispute Resolution Team with a key focus on telco.

This role will require you to work directly with customers and stakeholders to resolve complex and varied complaints and issues (including working directly with external parties such as Ombudsman bodies for Energy &/or Telecommunications and distributors).

Within this role you will also be required to proactively analyse complaint trends and root cause drivers to bring the voice of customer to life with the aim of identifying and delivering initiatives to improve business efficiency, enhance customer experience, reduce customer pain points and complaint cost to serve.

                  

Key accountabilities of this role:

• Timely and accurate resolution of Ombudsman complaints requiring investigation or internal escalated complaints. This is achieved through case management ownership, accountability for timely and high-quality investigation, negotiation and putting forward sustainable solutions. 

• Build and maintain strong working relationships with your Scheme counterparts by being the point of contact for your cases, ensuring the provision of full, detailed and quality investigation responses in agreed format, calling through to conciliators prior to case submissions to talk through the outcome of the investigation, the proposed resolution, and any further information requirements within SLAs.

• Ensuring that investigations are compliant with the Ombudsman’s expectations and regulations and guidelines set out by either the Essential Services Commission, the Australian Energy Regulator for Energy or the Australian Communications and Media Authority for Telecommunications. All upgrades should be assessed for areas of improvement and compliance and challenged or fed back to the relevant business where appropriate.

• Monitoring of ageing and upgrades to ensure work is being completed within defined SLAs, along with proactive intervention and escalation of cases that threaten to fall outside SLA to ensure that customer issues are resolved as quickly as possible.

• Proactively engage and collaborate with key stakeholders to understand their business objectives; provide regular performance updates to and solicit regular feedback on performance.

• Where required, provide subject matter expertise and input into AGL process forums, projects, user acceptance testing processes pertaining to your process area/s of expertise, or formally represent the Dispute Resolution team in process and system review forums as nominated with delegated decision-making authority in these forums on behalf of the Dispute Resolution Team.

• Prompt escalation of distributor / wholesaler related issues and potential systemic issues to relevant functional areas. Ensuring risks and issues are flagged in the risk and issues registers.

• Management of operational change resulting from system, regulatory and process updates and notifications

Qualifications, key skills and experience required:

• Previous industry experience in Telco and complaints will be highly sought after

• High level of customer service and complaint management experience

• Ability to influence and negotiate outcomes Comprehensive written communication skills

• Ability to provide key insights, and use data as the basis to tell a story

• Accuracy and attention to detail, with high verbal communication skills

• Ability to work autonomously with minimal supervision

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated Resume and Cover Letter by the closing date of: midnight Monday 18th March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Finance and Accounting

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Vendor and Strategic Initiatives Manager, a newly  created position has become available on a full time basis for a Vendor Specialist to join the team in our Docklands head office.

The primary purpose of this role is to undertake analysis to seek, develop, and help implement Vendor onboarding and offboarding for the Contact Centres. They will also work with internal and external stakeholders to facilitate service provider support and related initiatives.

You will work closely with various teams and the wider Customer Service team to put a strong contractual governance for Vendors and holding them accountable including ensuring that they are delivering their KPIs/SLAs. You will work closely with Procurement and Legal for RFP process and assist your manager with legal and commercial negotiations and ensure the close coordination and ensuring the achievement of expected outcomes.

Key accountabilities of this role:

• Engage with existing Vendors, internal and external stakeholders in establishing Contractual Governance including holding vendors accountable for their contractual obligations and promises made during the RFP Stage

• Ensuring all change requests are up to date and formally documented with vendors

• Assessing the performance of vendors in line with agreed KPIs/SLAs

• Supporting leadership in running and analysis of RFPs, comparing BAFOs and creating business case to finalise the RFP recommendations

• Assisting with Negotiating contracts with suppliers

• Ensuring vendor compliance with AGL's policies and standards

• Managing vendor billing and disbursements

• Onboarding and Offboarding of Vendors including coordination with procurement, legal and business teams

• Analyse and undertaking in-depth investigations to help define business problems by gathering technical and non-technical information.

• Conduct research and analysis to identify market best practices, evaluate potential impacts and shape these opportunities to execution with the aim to contribute to the long-term value of the business including finding opportunities to incorporate those in vendor contracts.

• Perform an end-to-end impact analysis of pre-change implementation and perform post implementation reviews of vendor onboarding and offboarding.

• Contributing to the development of a framework to enable the effective implementation of change within the Contact Centres and across business as required both onshore and offshore

• Use a range of systems and databases to gather information and provide valuable insights.

Qualifications, key skills and experience required:

• Expertise in vendor management, particularly in the telecommunications or energy sector.

• Skilled in analysing processes, identifying root causes, and driving solutions.

• Ability to provide key insights, and use data as the basis to tell a story

• Strong Negotiation skills.

• Written and verbal communication: The ability to prepare and present on initiatives.  

• Problem solving skills and ability to define a problem and come up with potential solutions

• Critical thinking – Will need to provide solutions inline with business strategy.

• Strong organizational skills- Will need to be able to manage multiple initiatives and documentation of discussions.

• Ability to plan at a strategic and operational level.

• Ability to collate and present meaningful reports at a strategic management level and at an operational level.

• Proficient in Microsoft office Tools.

• Coordination Skills to ensure timely execution of various actions with internal and external stakeholders.

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated resume by the closing date of: midnight Thursday 21st March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Business and Organization Analysis Management

Registered Nurse Grade 2 Year 8

BE THE DIFFERENCE

At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The Opportunity

We have an opportunity available for a Business Performance and Reporting Analyst to join our AIA Financial Services team. Reporting to the Senior Manager Operations, you will collaborate to provide business reporting and operational support to our business. This opportunity will suit an experienced Analyst who is currently working within a Financial Advice team or broader financial services industry.
 

 To do this successfully you will:

• Build and produce reports and dashboards using Alteryx and PowerBI to measure and report on AIA Financial Services business performance, identify trends, including insightful commentary as required
• Research, analyse, design and develop business specifications to achieve agreed business data and reporting deliverables
• Develop robust SQL and other data-driven code, data integration, automated processes and delivery solution
• Discover, validate, and interrogate new data sources to ensure accuracy and effective controls
• Manage workload to ensure deadlines are met and display superior time management skills in to handle contending priorities
• Raise and implement continued process improvements
   

Successful applications will demonstrate:

• Experience working within Data and Visualisation, preferably within a Financial Advice practice or similar
• Undergraduate qualification in Data Science or related field
• Validated experience in data visualisation
• A sophisticated understanding and use of Alteryx, Excel, Power BI and Tableau
• A willingness to work to challenging timeframes with an emphasis on delivering high quality outcomes
• A high level of initiative and self-motivation
• The ability to collaborate within a team environment
• Experience utilising analytical skills to drive business improvement and solutions
• An inquisitive mind and passion about deriving insights from data
   

Why choose AIA:

We’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Access additional leave days a year to recharge
• Work with supportive and inclusive managers
• Flexible working arrangements
   

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.  Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year. 
 

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link prior to COB on Wednesday, 20 March 2024.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

Working between our South Melbourne Head Office and our operational centre in Dandenong South, you'll deliver top-notch sales admin service to ANZ wholesale customers. You'll coordinate accounts, manage cold leads, and ensure smooth operations for the Independents team. If you're process-driven, detail-oriented, and ready to make an impact, this is your chance to help drive business growth and elevate customer experience. This role is a 12 month maternity leave contract, with the potential to go permanent within other teams.

Your Day to Day

• Manage National Sales Agent Network communications.
• Provide solutions-focused service to nominated accounts.
• Coordinate POS materials and campaign launches.
• Maintain positive customer relationships.
• Contribute to key business projects.
• Release and prioritise sales orders for dispatch.
• Monitor inventory levels and report to sales team.
• Provide comprehensive reporting to sales leaders.

Your Skills

• Excellent organisation and time management.
• Ability to thrive in a fast-paced environment.
• Strong relationship-building skills.
• Proficiency in cloud-based ERPs and CRMs.
• Keen eye for detail and accuracy.
• Exceptional written and verbal communication.
• Problem-solving skills under pressure.
• Previous sales admin experience.
• Understanding of wholesale consumer goods.
• Proficiency in NetSuite and Google Suite.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Reporting to the Credit Affordability and Integrity Manager, internal movement has created full time positions in our Melbourne, Docklands head office for 2 Credit Functional Analysts to join the team.

This role sits within the Credit Affordability and Integrity team whose responsibilities include, (but are not limited to), ownership of the following core functions:

• Internal and external audits

• Compliance uplift

• Response to external regulator/government notices or information requests

• Investigation, resolution, and minimization of wrongful disconnections

• Complaint reduction

• Incident management

• Mandatory government energy efficiency schemes

The Credit Affordability and Integrity team within the Credit & Affordability business unit has functional and strategic responsibility for ensuring AGL’s consumer credit management processes are compliant with relevant internal, regulatory, and legislative frameworks whilst balancing the need to keep overdue accounts to a reasonably low level, prevent bad debts, whilst contributing to the enrichment of our customer's experience with AGL..

What you’ll be doing:

Operational Excellence:

• Analyse incidents and trends to identify improvement opportunities.

• Reduce wrongful disconnections through credit control analysis.

• Provide expert support for inquiries and complaints.

• Improve consumer debt performance.

• Drive debt performance initiatives.

• Contribute to Credit & Affordability targets.

• Innovate credit processes and manage system changes.

Compliance & Risk Management:

• Ensure compliance of credit management processes.

• Reduce Wrongful Disconnections and compliance breaches.

• Deliver timely regulatory performance reporting.

• Respond to compliance notices and audits promptly.

• Collaborate with Credit operations to address performance incidents.

• Minimize customer complaints.

• Gather insights for debt recovery and compliance improvements.

Continuous Improvement:

• Resolve process issues for collection effectiveness and compliance.

• Monitor and correct system process performance.

• Manage change activities and ensure compliance.

• Anticipate and address risks during planning.

• Implement industry best practices for improvement.

• Identify and implement cost-effective process improvements.

Customer, People & Relationships:

• Uphold AGL Values and foster diversity.

• Prioritize health, safety, and environmental standards.

• Build effective business relationships.

• Enhance team engagement.

• Manage frontline issues and improvements.

• Improve Credit complaints and customer experience metrics.

Qualifications, key skills and experience required:

• Proficient in regulatory guidelines and the energy industry.

• Expertise in credit management and collections, particularly in the energy sector.

• Skilled in analysing processes, identifying root causes, and driving solutions.

• Ability to provide key insights, and use data as the basis to tell a story

• Strong analytical and reporting abilities with keen attention to detail.

• Excellent written and verbal communication skills.

• Proven experience as a business/operational analyst in similar industries.

• Accuracy and attention to detail, with high verbal communication skills

• Demonstrated success in delivering operational changes.

• Familiarity with process management and understanding of business drivers, especially in utilities.

• Experience in project and/or change management.

What is in it for you:

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.

• Hybrid working environment where you have the flexibility to work from home 2 days a week

• A positive work environment where we support each other

• Access to an additional week of recharge leave per year

• Discounts off Gym Memberships, Health Insurance, and other wellness

• Access to onsite facilities, bike rack, change rooms and onsite café

• Access 20 weeks of paid parental leave for the primary carer

*Benefits may change over time and vary based on location. 

Note: You must have unlimited, full working rights in Australia to Apply

Please ensure all applications are submitted with an updated Resume by the closing date of: midnight Monday 18th March 2024

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Credit

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

Role & Team Overview

We have an exciting Business Analyst role in our Operations and Corporate Technology space. You will be responsible for working within the Ops Architecture & Delivery team to deliver value to Australia’s largest energy provider. You will contribute to ‘keeping the lights on’ and be a part of a dynamic team, with a flexible working environment, as we implement technologies transition for Australia’s energy future.  

 

The role ensures the development of business solutions, process mapping, requirements gathering, operational support guides and project and architecture assistance to enable project/s to be successful. 

What you’ll be doing

• Requirements gathering, business and Service Support Guide development, process mapping & documenting processes.

• Participate in the delivery of various approved business solutions. 

• Ensure business solutions are fit for purpose and align to technology standards/guidelines.

• Assist the transition of business solutions into production.

• Data analysis to identify improvement opportunities and prepare & present dashboards & reports.

About you

• Demonstrated experience working within teams and delivery functions. 

• Demonstrated analytical, problem solving and investigatory skills. 

• Requirements gathering, process mapping and good documentation skills. 

• Interpersonal and stakeholder management skills and the ability to work within constraints.   

• Experience with Power BI and other Reporting platforms would be advantageous. 

We’d love to see your application, submitted by: Monday March 18th, 2024.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Business and Organization Analysis Management

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the role: 

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Marketing

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us!

• Join a large Australian owned iconic FMCG brand based in Docklands

• Flexible hybrid environment

• Great career opportunities

About the role

We currently are looking for a Senior Procurement Specialist responsible for supporting the planning, development and execution of procurement and contract management activities within Bega Group’s Supply Chain Logistics function. The role will include supporting strategic sustainable sourcing, procurement planning and risk mitigation, commercial and contractual management of suppliers, cost control / containment initiatives, and contractual governance, documentation and reporting in relation to agreements with relevant suppliers, 3PL & 4PL providers, distributors and franchisees.

Other responsibilities

• Identify, mitigate and escalate procurement risks

• Market engagement with potential and current suppliers, including documentation preparation and evaluation

• Negotiate contracts in collaboration with key technical and legal resources within the broader Bega team

• Gain exposure to cutting-edge procurement practices and contribute to continuous improvement initiatives

• Help drive commercial value by ensuring supply continuity and a focus on continuous improvement.

About you

• Excellent negotiation skills, particularly in areas of pre-contract negotiations

• Solid experience with procurement planning, execution and contract management

• Ideally a background in FMCG, Logistics or similar but not essential

• Excellent communication and relationship building skills

• Relevant tertiary qualifications.

The Bega Story

Bega Group is home to many trusted and iconic food and beverage brands. Whether it’s VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day at Bega. Being recently named in the Top 10 Strongest Australian Brands of 2022, our vision is to become The Great Australian Food Company!

Our growth story of becoming a successful ASX listed company with an annual turnover in excess of $2 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At Bega, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company!

Life at Bega

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we’re committed to fostering a supportive and agile work environment for our team.

• Join a dedicated, forward-thinking and innovative culture

• Grow with us, through opportunities for career development and progression

• Contribute by giving back to your community through charities we partner with

• Access to mental and physical health programs through our wellbeing portal and programs

• Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Our Docklands office is the hub for our corporate functions within the Bega Group. Freshly renovated and looking brand new, you’ll enjoy lots of natural light and great facilities to take advantage of, including a fully stocked fridge loaded with a range of Bega products! We are right next door to Marvel stadium and some of Melbourne’s best restaurants, cafes and bars.

Applications

At Bega, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Bega.

We will accept applications from all people with the right to live and work in Australia.

Are you an experienced Fund Administrator with a keen eye for detail who is wanting to further develop their skills within a dynamic team? 

As a Senior Fund Administrator at FNZ you will play a pivotal role within our teams, providing support to Fund Administrators and management over the day-to-day operations.

As a subject matter expert, you will support the team through providing advice on processes and procedures to ensures a high quality of service is maintained.

This is a 6 Month Fixed-Term opportunity.

The responsibilities will include:  

• Assists leadership team to deliver the service culture required to achieve organisational outcomes. 

• Assists with the day-to-day management of the team including resource planning and work allocation to meet agreed service levels. 

• Proactively works to ensure effective working relationships within the team and with those whom the team interacts with. 

• Assists with people management processes such as performance improvement plans.

• Performs quality reviews in line with established framework

• Works with individual team members to provide feedback and coaching on work items

• First point of escalation for feedback/escalations and assistance in the team

• Undertake any other projects/ tasks as may reasonably be required to facilitate the smooth operation of the team.

What are we ideally looking for in a successful candidate? 

• Minimum 5 years fund administration experience.

• Time management and the ability to prioritise.

• Experience in performing quality reviews and providing training and feedback to individuals

• A high level of accuracy and attention to detail.

• The ability to solve problems and to autonomously investigate issues and potential solutions.

• Excellent computer literacy, particularly regarding the Microsoft Office suites.

• Excellent communication skills, both written and verbal.

• Able handle high volume workloads and perform in demanding situations from time to time.

• The ability to adapt to change –as a result of both legislation and Company changes.

• A willingness to perform above and beyond the call of duty

What is in it for you?

• A hybrid 3+2 model combining working from the office and from home.

• A competitive salary and excellent benefits, including full comprehensive health insurance, Life insurance, additional annual leave days after your first 12 months, sick days, and more.

• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies.

• We provide global career opportunities for our employees at any of our offices in the UK, Czech Republic, Australia, New Zealand, China and more.

If this role appeals to you, please apply by the 5th of April 2024.

*Please note we shortlist as we receive applications. We encourage early applications as we may withdraw advertising at any time. 

For more information, please reach out to us! 

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.