WOW Recruitment is looking for an experienced Customer Support Specialist for our client in Macquarie Park, specialising in Internet of Things (IoT) solutions and mobile communications. They collaborate with leading smart-living brands worldwide and top local Telco service providers to offer the best solutions to the market. You will be part of a talented team with an entrepreneurial mindset that challenges the status quo and works with valued partners across the globe.  $75k SuperOn-site location based in Macquarie ParkPrevious experience in Telco is preferred The Role: Manage tickets, escalations, and complex enquiries from customers.Develop and maintain high-quality training materials, process documents, knowledge based articles and troubleshooting guides.Assist in day-to-day operations of the customer service team ensuring agreed KPIs and standards are met.Build an inspiring and motivated team empowered to deliver exceptional customer outcomes on every interaction.Identify opportunities to improve the customer experience solutions/provide feedback.Liaise with offshore team based in the Philippines. About you: Telco or IT experience is highly regarded.L2 experience is ideal.Follow up on account enquiries via phone or email.Ability to break down complex technical and account information into easy to follow, non-technical information for customers.Exposure to working with onshore and offshore third-party service providers.Excellent phone manner and communication skills. Perks: Pathway for progression into a Team Leader position.Fantastic career progression opportunities.Work with a fun and collaborative team.Opportunity to join a rapidly growing start-up and help be a part of the overall success.Training provided to help you succeed in the role. This is a fantastic opportunity to join a leader in Telco solutions. Get in touch with Jamie and the WOW team by applying now! 

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WOW recruitment are seking a Customer Service Execeutive for our Medical Logistics Company based in Macquarie Park. The role is initially office based while training, and hybrid once trained with both morning and evening shifts available.What's in it for you?Open, fun office environmentHybrid / Work from home once trainedSocial events once per monthGrowing businessCareer development across departmentsSocial and supportive environmentFree gym membershipBirthday leaveYou will be;Answering a high volume of phone callsEnsuring accurate and timely data entry into the operating systemAssisting Coordinators/Allocators with queries and changes to jobsResponding to customer queries including pricing and quoting jobsChecking third-party logistics providers' status of deliveries as well as invoicesAssisting with checking drivers’ invoicesAssisting with the client invoicing processMaintaining relationships with carriers and customersProviding general administration and operational supportContributing to the improvement of policies and proceduresSkills required;Diploma preferredPermanent Resident of AustraliaMinimum 2 years’ experience in a customer service/call centre roleLogistics experience preferred but not requiredStrong verbal and written communication skillsAbility to build lasting rapport and relationships with key stakeholders (e.g. staff, peers, drivers, clients, hospitals/clinics)Ability to read and comprehend simple instructions, short correspondence and emailsAbility to juggle multiple tasks and effectively prioritise workloadGood attention to detailTaking ownership of tasks and following them through to completionAbility to work as a team player, pro-active, self-motivated and high sense of responsibilityAbility to work independently and under pressure in a fast-moving environmentThe ability to use Microsoft suite of products and operating systemIf this sounds like the right role for you, please contact [email protected] or call on 02 8320 0683  and ask for Caitlin!

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Job description Temp to perm opportunity in a super fun team! Best Manager in the payroll game Earn extra $$ they'll pay whatever you want! Client Details FutureYou have partnered with a small business in the recruitment of a new Senior Payroll Officer to join them initially on a temporary basis with extension to perm in the new year. They are in need of an additional pair of hands to help with the additional work load due to a recent merger. You will report to the Payroll Manager and joining a small team. This will go permanent in the new year once the rush is over. This is just a great opportunity for a skilled Senior Payroll Officer who is immediately available and looking for an immediately start role.  Description  End to end processing of a small payroll Supporting the project Suggestions for improvement, they love a new eye coming in. All statutory deductions such as PAYG, tax and superannuation. Working with the Payroll Manager to ensure team's workload is manageable and distributed evenly. Using Preceda Are you an immediately or almost immediately available Payroll Officer looking to step up or a Senior looking to add some new skills onto your resume?  Don't let temp put you off - you will have the best time working here and the Payroll Manager's banter is UNMATCHED! Learn, grow and up skill yourself. Profile Ideally immediately available or short term availability is preferred - 4 weeks notice would be acceptable but it is not preferred due to the nature of the project and the commencement date. Please ensure you have end to end payroll processing experience - there will be training but some essential core payroll knowledge is a must! Job Offer In return you will receive $45-70/hour super depending on your skill set - basically name your price!! They are based near Manly so public transport is really convenient however, plenty of free parking on-site!! I cannot express enough to you how great this Manager and team are! If you're keen to hear more 'apply online' please and i will give you a call - Mel Hasip

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Managing 3 locations across NSW – Ourimbah head office Negotiable salary plus car allowance, commensurate with experience and ability Ditch the big corporate chains – freedom and flexibility await!  Embark on a career transition from the corporate fast-food industry to a leadership role in area management with Heatherbrae’s Pies. As the Operations Manager of Customer Service, you’ll lead three teams in delivering premium quality meat pies and baked goods along NSW highways. Your efforts will shape the customer experience through professional customer service, local produce, high-quality ingredients, and a touch of warmth. In this role, you will visit each store weekly to support managers and collaborate with the head office team on customer service initiatives, witnessing your impact on business success. About You: You are not merely a manager but a true leader who sets the standard through personal example and engaging actively with your teams. You thrive in the dynamic industry pace, revelling in the hustle and energy. Your strength lies in your ability to connect with others, and you excel in coaching, mentoring, and improving customer experiences. You can manage operations seamlessly, even during busy peak times.  About the Company:Heatherbrae’s Pies is more than a workplace; it is a community of longstanding individuals who understand the significance of cultivating a happy and harmonious environment. While renowned for their exceptional pies, the company’s ethos extends beyond mere culinary excellence. Heatherbrae’s Pies is dedicated to crafting unforgettable customer experiences, delivering exceptional locally sourced bakery goods and coffee. Their recent customer initiative proudly boasts a 100% gluten-free bakery. If you possess a love for people, customer service, and operations management, we encourage you to apply. Contact Chelsea Walker at [email protected] to seize this exciting opportunity. Your journey towards professional and personal satisfaction begins here.

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The Role:
Based at our Beverage Can End Plant in Ballarat, you will be responsible for the operation, maintenance, and optimization of machinery involved in the production of can ends.

Salary: $90,000 + Super

Responsibilities:
• Can Endmaking Expertise: Utilize your specialized knowledge to set up, operate, and maintain the can endmaking machinery efficiently.
• Quality Control: Ensure the production of high-quality can ends by conducting regular quality checks and making necessary adjustments to the machinery.
• Troubleshooting: Identify and troubleshoot any issues that may arise during the production process, minimizing downtime and ensuring continuous operation.
• Preventive Maintenance: Perform routine maintenance tasks to keep machinery in optimal working condition, reducing the risk of breakdowns and extending equipment life.
• Collaboration: Work closely with other members of the production team to optimize overall plant efficiency and contribute to a positive working environment.
• Safety Compliance: Adhere to all safety protocols and guidelines, promoting a safe work environment for yourself and your colleagues.
• Training and Development: Provide training to junior staff members and assist in their skill development to enhance the overall team's capabilities.


Qualifications:
• Mechanical technical certification or diploma – license to work as a fitter.
• Minimum of 5 years of experience in can endmaking or a related field within a manufacturing environment.
• Proficient in operating and maintaining can endmaking machinery. Knowledge of troubleshooting techniques and preventive maintenance is essential.
• Strong analytical and problem-solving skills with the ability to diagnose and resolve issues quickly and effectively.
• Collaborative mindset with excellent communication skills to work effectively within a team.
• Prioritize and adhere to safety protocols and guidelines at all times.
• Ability to work in a fast-paced environment and adapt to changing priorities.

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Are you ready to join a great, values-based organisation where opportunities are endless, and the team is genuine and fun? Look no further! We are seeking an energetic and inspiring Head Squad Coach to join our team. 

Mingara One 

Mingara One is the gold standard of health and wellness, boasting a state-of-the-art aquatic centre, gym and cafe. Mingara One Aquatics offers a warm, inclusive environment catering for all ages and athletic abilities. Our friendly team of coaches and instructors inspire our community to move better, feel better and live life greatly!

The Role 

We are seeking a passionate and motivated Head Squad Coach to oversee the programming and delivery of quality swim programs.  From beginners to athletes, our Head Squad Coach works alongside our Squad Coaches and Learn to Swim Instructors motivating and encouraging swimmers to achieve their maximum potential. 

The successful applicant will be an excellent communicator with both swimmers and families, have well developed coaching and collaboration skills. As the Head Squad Coach, you will:

- Program and facilitate Squad sessions; ensuring each swimmer is offered a memorable experience through your coaching and instruction.
- Work collaboratively with the Learn to Swim team to identify talent and support the transition to squads.
- Build connections with swimmers, their parents to ensure feedback is provided, needs are met and expectations are exceeded.
- Contribute to invitational training and competition for athletes and coaches when required.
- Represent Mingara Aquatics Swim Club at swim meets and industry related events.
- Ensure the safe delivery of squad sessions through the supervision, risk identification and complying with Work Health and Safety regulations.

Our Benefits

Job Security – live and breathe your passion in this full-time role.
Creative Freedom – this is an opportunity to imprint your coaching skills and share your vision taking our programs to greater heights.
Personal Advancement – sharpen your skills and thinking with up to $1500 in scholarship funding every year.
Wellness Package – Free gym and pool membership, free espresso coffee and discounted food.
Competitive Remuneration - this role attracts a salary of $70,000 - $75,000.

Essential Requirements 

- Swimming Australia Advanced Coach Qualification or equivalent (minimum requirement).
- Learn to Swim Qualifications and a willingness to teach if needed.
- Current First Aid and CPR certificate
- Valid NSW working with children check (willingness to obtain).
- Planning and organisation skills to deliver coaching programs.
- Knowledge of rules, regulations and guidelines advocated by key industry bodies governing swimming.
- Knowledge and ability to demonstrate correct swimming technique.
- Previous experience as a coach. 
- Australian Work Rights.

If this sounds like you, and you are ready to join a great organisation who truly values its people and the local community, then we want to hear from you!


The fine print

At Mingara Leisure Group we provide a great, safe, community for our team. We value Workplace Gender Equality and equal opportunities for all.

Who we are Plena Healthcare is a national allied health provider to the Aged Care, Community and Disability industry, with over 20 years' experience. Our physiotherapists, occupational therapists, podiatrists, speech pathologists and dietitians are passionate about the care they provide to the clients who are at the centre of everything we do. Every day, we work together united by a common purpose; to provide quality care so people can live healthier,?happier?and more independent lives. With mobile therapists based around Australia, Plena Healthcare therapists provide a pivotal difference to aged care facilities and the community with an outlook focussed on collaboration, motivation,?passion?and inspiration. The Opportunity As a Community and Disability Rostering Coordinator , you will be responsible for providing rostering support to consumers who still live in the community and the clinical staff that support them. All rosters and administrative functions are coordinated within this role, offering a front-of-house access point despite being a national mobile health company, without face-to-face administrative services. You will be responsible for:

Organising, Maintaining and Optimising clinical schedules for up to 12 mobile allied health clinicians within Plena Healthcare.
Arranging initial assessments with new consumers, confirming consumer details, funding, and initial service dates.
Processing ongoing service requests to provide consistent allied health services to our consumers based on clinical recommendations.
Actioning general enquiries, cancellation or reschedule requests via a shared phoneline system, alongside all Community and Disability Rostering team members.
Handling incoming and outgoing service enquiries via email communication with consumers, case managers and 3 rd party clinical supports.
Maintaining communication with clinicians and engaging in discussions for schedule improvements, alterations, and other requirements.
Analysing clinician availability and offering workforce resourcing commentary for National Modality Management, and Residential Age Care Teams.

To be successful in this role you will have:

Excellent attention to detail.
Excellent customer service skills.
Well development ability to effectively prioritise tasks.
Demonstrated ability to meet deadlines for multiple tasks.
Previous experience in a similar role within rostering and/or administration.
Knowledge of Allied Health would be advantageous.

Additionally, you will require

NDIS workers screening
National Police clearance
Right to work evidence

Plena Perks: When joining our Plena Healthcare Community, you will also unlock a multitude of Plena Perks.

Salary Sacrificing options such as novated car leasing.
Plena Health Kick, $150 allowance towards a healthier you (enjoy gym memberships, sneakers, massages and more on us!)
$1000 Refer a friend bonus - Sharing is caring!

How to apply To apply select the 'apply' button below and you will be redirected to our website to commence your application. Please note: Candidates may be shortlisted and interviewed prior to closing date, apply today! "We are a 2022 Circle Back Initiative Employer - we commit to respond to every applicant". We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people. Please click here to apply.

Global Leading Manufacturing OrganisationImmediate start available- Dee Why LocationDynamic Business EnvironmentWe're looking for an experienced Safety Advisor to join our team at an exciting time as we re-define safety processes and practices in our Manufacturing plant and our Commercial operation to see us into the future. Based at our Manufacturing Plant at Dee Why, this position will play a key role as we further develop best practice Safety & Injury Management and support the execution of safety programs and return to work planning.STEM IT programDevelop your STEM career with us and lead by example.  STEM IT?is Prysmian’s new five-year?Professional Development Program?customized for?Professionals?who are interested in developing their career in?STEM?roles and eager to make a real impact in the?Energy Transition?and?Digitalization of our Communities.?We aim to hire Professionals who are passionate about Science, Technology, Engineering and Math who will have the opportunity to unleash their potential on amazing engineering projects.? You’ll join a team in your Country of employment and your role will directly contribute to the?local organization’s results. Plus, you’ll have the opportunity to be part of a?global network!? Some of the benefits of being a part of this program are-  Opportunities for personal growth and contribute to your local organization’s results. Training of Prysmian Group Academy- Tailored training path Opportunity to be part of global community. Buddy Program during your first year Career development opportunities and Mentorship programs, based on performance.  Sense of belonging. Who we arePrysmian Group is the largest global cable manufacturer, with over 100 years of experience and knowledge of making cables. With a strong focus on our three core values, Drive, Trust & Simplicity, we are committed to creating a diverse and inclusive workforce and encourage all suitably qualified applicants to apply.We work to be the sustainable link to the future. For more than 140 years, our company has been leading the industry of high-technology cables & systems for energy and telecommunications. Spanning 50 countries (in North America, Europe, MEAT, LATAM, APAC), 104 plants, 25 research and development centres, and with about 30,000 employees, we’ve a strategic footprint that allows us to service emerging markets and communities across the globe with ease. Our business model is diversified by portfolio and geographical area. Today we drive the energy transition and worldwide digitalization.What you’ll be doingKey ResponsibilitiesPartner closely with key stakeholders to understand Prysmian’s HSE requirements and strive to maintain a continuously safe, healthy and sustainable workplace.Develop and shape the Site Safety Culture across all functions and Team MembersDrive risk assessment processes with relevant stakeholders and team members.Support the Plant Manager and Operations Managers to execute and deliver health and safety programs including local and global EHS requirements and audits.Liaise with state and federal agencies to ensure all improvement notices, orders, etc. are escalated, managed, and closed out in an effective and timely…

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TMD Technical Support Officer 1531 | Construction & Maintenance Central | Charlton Depot Closing date: 10/01/2024 NEW YEAR, NEW CAREER ARE YOU AN ENTHUSIASTIC AND MOTIVATED TRAFFIC MANAGEMENT DESIGN TECHNICAL SUPPORT PROFESSIONAL LOOKING FOR YOUR NEXT CHALLENGE? About You Do you have a strong knowledge of Traffic Management Plans and Traffic Guidance Schemes and want a career revolving around Maintenance Activities and Capital Construction Projects? Then the Construction & Maintenance team is for you! Design and document Traffic Management Plans and Traffic Guidance Schemes for various construction and maintenance projects and assist with implementation of these as required. Get out of the office by attending regular site visits to verify details and attend meetings for the planning of works. About the position The Traffic Management Design (TMD) Technical Support Officer will develop, implement and review Traffic Management Plans and Traffic Guidance Schemes for Maintenance Activities and Capital Construction Projects for the Construction and Maintenance Central Branch. The annual salary range for this position is $84,383.41 - $87,970.19 gross per annum, plus 17.5% annual leave loading and up to 12.65% superannuation. Enjoy work/life balance with a nine (9) day fortnight and access to banked leave. Professional development and learning opportunities. Salary sacrifice. Active social club – TRC Employee’s Association.  Access to the Fitness Passport Program - providing access to a wide range of local health, fitness, and leisure facilities with one affordable membership. Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families. A range of progressive health and wellbeing services. Work in a safety-conscious organisation - home safe every day! The Team The Construction & Maintenance Central (CMC) Team undertake capital and operational works to maintain and improve safety, serviceability and efficiency of the region’s road network and integrated transport system. Team CMC are committed to creating an atmosphere where employees thrive. We value teamwork and a friendly environment; we also emphasise professionalism, accountability, and respect. How to be successful in this position Qualification(s), training and/or experience, specific to the role: Possession of Traffic Management Design (QLD) qualification with relevant industry experience. Possession of a WH&S Competency Card for CPCCWHS1001 – Prepare to work safely in the construction industry. Possession of a current unrestricted “C” Class Driver’s Licence How to apply To apply, please submit two documents: A document addressing the 'Success Criteria' in the in two pages or less; and Your current Resume. The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position. Please note to have your application considered, ensure that you have followed the instructions outlined above. Visit our website www.tr.qld.gov.au/jobs for information on how…

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Qualified and Experienced Butcher
Excellent customer service skills
Machinery & equipment routine maintenance
Assists with inventory
Ensures and provides prompt team member service
Performs duties to comply with Health Regulations, cleans and sanitisers area daily.