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Jobs in Australia   »   Jobs in Norwood   »   Sales / Marketing Job   »   Community and Disability Rostering Coordinator
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Community and Disability Rostering Coordinator

Michelle Le

Michelle Le company logo
Who we are Plena Healthcare is a national allied health provider to the Aged Care, Community and Disability industry, with over 20 years' experience. Our physiotherapists, occupational therapists, podiatrists, speech pathologists and dietitians are passionate about the care they provide to the clients who are at the centre of everything we do. Every day, we work together united by a common purpose; to provide quality care so people can live healthier,?happier?and more independent lives. With mobile therapists based around Australia, Plena Healthcare therapists provide a pivotal difference to aged care facilities and the community with an outlook focussed on collaboration, motivation,?passion?and inspiration. The Opportunity As a Community and Disability Rostering Coordinator , you will be responsible for providing rostering support to consumers who still live in the community and the clinical staff that support them. All rosters and administrative functions are coordinated within this role, offering a front-of-house access point despite being a national mobile health company, without face-to-face administrative services. You will be responsible for:

Organising, Maintaining and Optimising clinical schedules for up to 12 mobile allied health clinicians within Plena Healthcare.
Arranging initial assessments with new consumers, confirming consumer details, funding, and initial service dates.
Processing ongoing service requests to provide consistent allied health services to our consumers based on clinical recommendations.
Actioning general enquiries, cancellation or reschedule requests via a shared phoneline system, alongside all Community and Disability Rostering team members.
Handling incoming and outgoing service enquiries via email communication with consumers, case managers and 3 rd party clinical supports.
Maintaining communication with clinicians and engaging in discussions for schedule improvements, alterations, and other requirements.
Analysing clinician availability and offering workforce resourcing commentary for National Modality Management, and Residential Age Care Teams.

To be successful in this role you will have:

Excellent attention to detail.
Excellent customer service skills.
Well development ability to effectively prioritise tasks.
Demonstrated ability to meet deadlines for multiple tasks.
Previous experience in a similar role within rostering and/or administration.
Knowledge of Allied Health would be advantageous.

Additionally, you will require

NDIS workers screening
National Police clearance
Right to work evidence

Plena Perks: When joining our Plena Healthcare Community, you will also unlock a multitude of Plena Perks.

Salary Sacrificing options such as novated car leasing.
Plena Health Kick, $150 allowance towards a healthier you (enjoy gym memberships, sneakers, massages and more on us!)
$1000 Refer a friend bonus - Sharing is caring!

How to apply To apply select the 'apply' button below and you will be redirected to our website to commence your application. Please note: Candidates may be shortlisted and interviewed prior to closing date, apply today! "We are a 2022 Circle Back Initiative Employer - we commit to respond to every applicant". We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people. Please click here to apply.
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