About this opportunity:

Reporting to the New Product Development Manager, this exciting opportunity will see you focusing on the setup and co-ordinating product introductions into production sites, managing timelines, artwork approvals and information flow between internal key stake holders, customers, and suppliers. The role requires the compiling of costing  for a range of FMCG products using an existing costing template for Finance and operations before submitting to Sales team for customer negotiations.

New products will range from complex projects using new technologies and platforms, development of new brands, range extensions and relaunches of existing products. Pact Contract Manufacturing range of FMCG products manufactured include personal care, homecare, industrial and aerosols over multiple manufacturing sites and packaging formats.

Your key responsibilities will be to:

• Co-ordinate New Product introduction and change management.
•  Ensuring adherence to timelines for new product opportunities.
• Identify any business or supply risk for projects, ensuring project DIFOT 
• Read and interpret customer briefs.
• Work towards customer cost targets and identify/communicate compromises to meet expected costs or timings.
• Determine project packaging requirements and source materials from new and existing suppliers.
• Identify and implement material cost saving opportunities.
• Liaise with internal and external suppliers & customers regarding new product launches, packaging design, timings, and packaging specifications.
• Generate new product costings by liaising with key personnel to determine labour and material cost and identify any additional expenditure required for launch, present finalised costing to Business Commercial Manager and Site Manager for analysis and approval.
• Liaise with customers on all relevant details required for new product implementation.
• Identify and co-ordinate product run in and run outs.
• Responsible for scheduling and running Project meetings with internal stakeholders and communicating to relevant departments on project critical path and dates.
• Setup of new materials, BOM’s, and pricing in internal SAP system as well as continual system maintenance.
• Partake in problem solving with respect to packaging or efficiency and where appropriate lead resolution with internal and external stakeholders.
• Assisting with the setup of internal documentation and product specifications for Quality department.
• Work with the operations team to ensure first run targets are achieved.
• Strictly following OHS requirements and safety procedures.
• Contribute to the achievements of the department and company’s commercial & quality objectives.

Your skills and experience

To be successful in this role, you’ll bring:

• Attention to detail and experience in delivering to brief
•  Experience working in a dynamic environment.
• Experience working to tight timelines.
• Strong SAP and Excel skills.
• Ability to work autonomously.
• Strong communication skills.
• Ability to develop and continually improve processes.
• Experience in packaging or contract manufacturing sector.

We are looking for an experienced and strategic Account Executive whose passion is
generating new business (new logo acquisition) for Freshworks. They should have a
consultative sales approach, a successful track record growing and on-boarding clients
with polished presentation skills. This person must demonstrate all the behaviors
associated with a high performance sales culture, specifically creating their own pipeline
of new business opportunities through proactive outbound prospecting to new accounts
and delivering results against a quota.

While supported by an experienced BDR team and extensive outbound marketing, this
person should be a self-starting acquisition seller, planning and actively seeking new
logos to bring into the Freshworks family.

The candidate should be a self-starter with a “GROWTH MINDSET” who has a willingness to
learn and adapt in any situation. They should be prepared to develop and execute
against a territory/account plan and consistently deliver on revenue targets and have a
strong can-do attitude in an agile and ever-changing environment as the company
moves into new markets and new technology segments. The ideal candidate will possess
both sales and technical expertise along with engagement skills from a CXO level to
technical and operations staff. The Account executive will be an exceptionally strong
analytical thinker who thrives in fast paced dynamic environments with good
communication and presentation skills.

Responsibilities:

● You’ll become the resident expert on the Freshworks platform for our customers
and will sell new customers on our cloud-based software

● Drive new logo acquisitions to meet or exceed revenue targets
● Demonstrating / selling value to key stakeholders within the accounts
● Build a plan to maximize revenue and customer satisfaction within your accounts
● Create & articulate compelling value conversations with C-Level stakeholders and
also work in alignment with inside stakeholders namely peer AEs, Customer
Success, Implementations, Billing, Support, deals teams etc.
● Close large, complex deals involving multiple executive level stakeholders
● Collaborate with and lead a larger cross functional team to close large complex
deals
● Demonstrated experience managing complex sales cycles and negotiating win-
win agreements based on value based selling
● Exceeding activity, pipeline and revenue goals on a quarterly basis
● Build strategies and execute on the plan in the assigned territory with the goal of
generating and maintaining 3x forward-quarter pipeline
● Analyze sales/metrics data from your accounts to help evolve your strategy
● Assist customers in identifying industry relevant use cases and educate customers
to make a strong impact on their business
● Develop long-term strategic relationships within key accounts

What you get to do in this role: 

Be a core part of a new team we are building in Amsterdam. The role of the Senior UX Design Strategist – Impact  is part of ServiceNow Impact, our newest product. ServiceNow Impact personalizes customers' digital transformation journey on the Now Platform and accelerates customers’ time-to-value.

As part of the global customer success organization, this role will help customers realize the most value from their ServiceNow implementations through a focus on user experience. They will work with customers who implemented or plan to implement any of ServiceNow’s workflow products to transform how work gets done, with a focus on the needs and abilities of the customers’ end users.

Responsibilities:

You will act as the ServiceNow subject matter expert and bring UX best practices and strategies to help customers achieve their goals. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

Discovery activities may include conducting user research activities such as card sorts, tree tests, and usability tests, or applying your design expertise to an expert review of a solution. The right candidate also is comfortable working with Figma to design interface prototypes to guide the implementation of a configured solution.

• Assessing the usability of an implemented solution through usability testing techniques and expert reviews.
• Recommending platform-specific solutions in collaboration with Impact colleagues
• Crafting design prototypes using Figma to articulate a user experience vision to customer stakeholders.
• Articulating design concepts and solutions to technical and non-technical stakeholders
• Thought leadership - ability to lead, influence & mobilize multiple internal collaborators (including top executives) and priorities in a dynamic environment
• Plan, facilitate, and co-deliver design thinking led workshops with customers (participants range from end users to C-level) to define product implementation requirements
• Develop and maintain strong working relationships with other teams
• Mentor resources and peer review work

Hi. We’re OFX, a global provider of online, international payments, cards and expense management services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Purpose of your role

OFX's engineering team has a wealth of experience in finance and tech companies, from startups to global names. We obsess over understanding our user needs and the related financial fundamentals. As a Senior Software Engineer, you will be joining a team that ship reliable code fast and use the latest frameworks and technologies to deliver an A+ experience.

We are open to fully remote candidates within Australia or New Zealand. 

What you do

• Translate application requirements, story boards and use cases into functional applications
• Design, build, test and maintain efficient, reusable, and reliable code
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Help maintain code quality, organization, and automization
• Enhance usability of our applications (UX / UI)