Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Billing Analyst in our Global Finance Team, working closely with the Head of Financial Operations, you will be the billing expert powering our global finance operations that serves Employment Hero’s millions of customers worldwide.

The ideal candidate is a high potential finance professional with a strong billing foundation, boasting 2+ years of experience in financial billing and reporting, ideally within a SaaS environment. You hold a Bachelor's degree (or equivalent professional experience) in Finance, Accounting, Business, or a related field and are proficient in platforms such as Zuora/NetSuite/Recurly and Microsoft Excel or Google Sheets, or any other similar tools.

As our Billing Analyst, you’ll be:

• End to end customer billing processes, including review and approval of usage reports and processing the monthly bill runs
• Managing adjustments to billing accounts and ad hoc billing requests
• Responding to and resolving customer billing issues
• Monthly billing reporting and analysis
• Billing system administration including customer accounts, product catalogue, subscriptions and workflows
• Investigating errors and revenue leakage reporting
• Ad hoc reporting
• Recommending process improvements

What will you bring 

• Bachelor's degree in Finance, Accounting, Business, or related field, or equivalent professional experience.
• 2+ years of experience in a billing role with significant exposure to SaaS billing systems
• Able to systematically work through billing scenarios
• Commercial mindset with the ability to work in a high-paced, dynamically changing environment where ruthless prioritisation is a necessity.
• This role is uniquely tailored for those who are intellectually curious, enjoy diving deep into complex problems, and thrive in both autonomous and team environments.
• Intermediate to advanced Excel skills
• Zuora experience preferable

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Global Gathering | GG23 Da Nang

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

Life at Employment Hero | Your best career move, ever]

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Shortlisted candidates will be notified via email to kickstart the interview process!

• 30 minutes with Talent Acqusition Specialist
• 60 minutes with Hiring Manager, Frank Killalea (Head of Financial Operations)
• 30 minutes with Hiring Team, Frank and Rob Paterson (CFO)

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

#LI-YC1

#anz

First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for an exceptional IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best MSP-specialised Service Desk professional in Australia. Why would such an amazing person consider coming to First Focus? What makes First Focus better than where you are today?

• We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train and develop
• We seek the best clients for our team to work with as well as the best people to support our clients
• We know that great Service Desk professionals value different things to field support (for example) - daily variety, great customer relationships and new challenges
• We find and retain the best. Best Service Desk, best Managers, best Project Engineers, best team!

Duties

• Providing remote service desk support to a variety of environments from 10 - 500 users, as a point of escalation and SME
• Supporting a combination of servers, desktops and applications within Microsoft Azure, AD and M365 environments
• Delivering the support of Azure, VMWare and Citrix cloud infrastructure
• Performing a wide variety of support across many technologies
• Occasional project team work to deploy solutions for customers
• Working with highly experienced solutions experts to maintain best practice environments

Advanced understanding of end user support and Active Directory

• Comprehensive knowledge of Windows Server, Azure and Exchange
• Genuine exposure across technical infrastructure from desktop to firewall, including LAN & WAN networking
• An understanding of ticketing systems and customer service principles

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Package including up to $90k, training and flexible arrangements
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply imbedded in our DNA - we offer up to 10 paid training days a year and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor program
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Option of a Tesla company car as part of your ongoing employment package (conditions apply)
• Regular social events and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

Who are we?

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in.

At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too.

Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

We're on a mission to double the lifespan of our pets, and we need you to help discover the way as the Associate Product Manager - Research in our Research and Development Team. 

Who is this for? Are you an adept strategist with a background in top-tier management consultancy or high growth start-up, looking to work in the business of science? If your expertise is complemented by a strong scientific foundation, potentially highlighted by a PhD, and you're driven to apply your skills within the pet wellness industry, this pivotal role is designed for you.  

As an Associate Product Manager - Research at Lyka, you will lead the charge in bridging cutting-edge science with strategic business initiatives to propel pet health and nutrition forward. Your role will be instrumental in navigating our mission towards doubling pets' lifespans through innovative nutritional solutions and sustainable practices. 

What you will do: 

Research strategy

Aid in developing our research strategy and pipeline to meet business goals, centring on our key thematic priorities: 

1. Safety & benefits demonstration: Demonstrating the safety and efficacy of our products  
2. Improving the general health and happiness of puppers 
3. Improving our products to deliver greater benefits to pets 
4. Developing new products and/or services based on research breakthroughs 

• Create research proposals: Craft proposals grounded in solid statistical and scientific principles in line with our business goals. This includes cost modelling and spearheading the studies' execution, while seamlessly collaborating with external stakeholders such as universities, industrial partners, and customers. 
• Manage active studies: Supervise active research projects, ensuring they progress effectively and align with our investigative objectives. 
• Analytical excellence: Engage in the analysis and synthesis of research results, transforming raw data into actionable insights and coherent findings. 
• Scholarly support: Assist in drafting papers that elucidate research outcomes and white papers that reinforce our perspectives and beliefs. 
• Grant applications: Identify, apply for, and win grants to support our research initiatives. 
• Collaboration: Partner seamlessly with key stakeholders: Dr. Matt, our co-founding vet to ensure that research initiatives align with product development; Data & Analytics to leverage insights and analyse studies; Customer Care for participant recruitment; and Marketing and Partnerships to showcase studies insight which demonstrate Lyka's value. 
• Research synthesis: Keep a keen eye on the latest advancements and studies outside of Lyka. Distil and integrate these findings into tangible insights, aiding in product development and work to underscore the value of a whole food diet in canine health and nutrition. 
• Puppers are your purpose: Embody and champion Lyka's values in your research endeavours and collaborations. 

Who you are: 

• Experienced: You have 2-3 years experience in a top-tier management consultancy, high growth start-up or similar. 
• Science Background: With an educational foundation in science, you have a keen understanding of the scientific method and its application in a business context. 
• Project management: Skilled in research management, adept at overseeing and prioritizing multiple studies concurrently. 
• Writing expertise: Possess outstanding written communication skills, ensuring clarity, precision, and effectiveness in conveying complex ideas and findings. 

• Analytical acumen: Capable of dissecting study outcomes and possess the statistical skills to create detailed research study designs. 
• Entrepreneurial spirit: You possess an entrepreneurial mindset with a strong sense of ownership and drive. 
• Bilingual in business and science: You have strong communication and interpersonal skills, with an ability to talk with both sides of the business. 

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!

• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.

• Work for a sustainability focused company – we care about the health of our dogs and our planet. We’re proud to be Australia’s only carbon-negative and plastic-negative pet company and we’re always looking at ways for us improve sustainability practices.
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.
• 12 weeks of paid parental leave for primary and secondary carers, along side 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.
• Flexible working: work from where you get your best work done. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne. Onsite days are required for the beginning.
• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!
  

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

We are seeking a Diesel Fitter to join our team in Queanbeyan. As a Mechanic, you will play a crucial role in maintaining and repairing hire equipment, ensuring maximum reliability and functionality. The ideal candidate will have a background in diagnosing and troubleshooting mechanical and electrical issues in machinery and trucks. Good eye-hand coordination, manual dexterity, and excellent problem-solving abilities are essential. Strong communication skills are also crucial for providing advice to customers.

Responsibilities:

• Inspect equipment, mechanical, and electrical components to accurately diagnose issues.
• Inspect vehicle computers and electronic systems to repair, maintain, and upgrade.
• Conduct routine maintenance work, such as replacing fluids and lubricating parts, to enhance vehicle functionality and longevity.
• Schedule future maintenance sessions and provide advice to operators on proper machine use.
• Repair or replace broken or dysfunctional parts, addressing issues like leaks.
• Provide accurate estimates (cost, time, effort) for repair or maintenance jobs.
• Keep detailed logs on work performed and identified issues.
• Maintain equipment and tools in good condition.

Requirements and Skills:

• Proven experience as a diesel mechanic / fitter.
• Excellent knowledge of mechanical, electrical, and electronic components of machines.
• Experience working on trucks, semi trailers, earth moving  machinery & attachments.
• Working knowledge of vehicle diagnostic systems and methods.
• Ability to handle various tools (e.g., pliers) and heavy equipment (e.g., lift).
• Willingness to observe all safety precautions for protection against accidents, dangerous fluids, chemicals, etc.
• Excellent physical condition.
• High school diploma is preferred; Certification from a vocational school or completion of apprenticeship is preferred.
• Heavy vehicle license (HR, HC preferred)
• Non-smoker/vaper (we have a 100% smoke free workplace)
• All types of welding, oxy ^ acetylene, TIG & MIG preferred. 

What's In it for you:

• Full-time opportunity
• Competitive Pay
• Great work environments

JOB DESCRIPTION

OVERALL, PURPOSE OF THE JOB

The role is responsible for responding to, and actioning, customer enquiries which could not be resolved via TGE First Call resolution process. The Freight Investigator role is located on the depot floor enabling the location of freight and resolution of escalations and enquiries. The role is required to respond to customers in line with agreed Service Level Agreements and work to prevent reoccurrence by working with internal stakeholders to identify the root cause of the issue. The role is also responsible for the accurate representation of freight in their care (correctly scanned, easily identifiable and retrievable).

PRIMARY DUTIES & RESPONSIBILITIES

Customer

 •Have a customer mindset to drive optimum customer service solutions

• Read customer situations accurately and anticipate their needs

• Provide timely, accurate and thorough information in response to customer queries and escalations through inbound and outbound customer contact

 •Positively and meaningfully contribute to the business goal to drive NPS

 •Create a safe environment and process freight in a manner that will avoid injury to yourself or others; and ensure that freight is kept in good condition and damages are minimized

•Contact customers to provide status updates on enquiries

Teamwork

•Foster a spirit of teamwork and co-operation within your team and between your team and other parts of the business

 •Work effectively with internal stakeholders to resolve customer queries and freight issues

•Work as part of a wider team and other departments in Operations to share knowledge and customer       insights

•As required, assist to upskill and cross-train team members

Accountability

•Ensure correct and accurate reporting and processing of freight

•Compliance with set KPIs with respect to responding to and actioning customer enquiries

•Maintain an accurate representation of the customer enquiry queue by updating and closing out customer enquiries when complete, ensuring that the status of the enquiry is represented accurately

•Constantly work to promote safe work practices and safe working environments

•Take full ownership of complaint or escalation through to completion, to achieve a timely and effective resolution Integrity

•Demonstrate honesty and integrity in all facets of your work

•Be respectful and courteous to all

REQUIRED SKILLS AND CAPABILITIES

Technical

•Sound operational knowledge in a parcel delivery business

•Sound PC skills including programs such as Excel, Salesforce, iTrak, iTrace

•Dangerous Goods Awareness training

•Knowledge of scanning processes

 Business

•The capacity to work in a busy, time sensitive environment

•Strong organizational skills

•Care in freight handling to ensure no damage occurs

•Capacity to accurately follow instructions

 Human Relations

•Sound interpersonal and communication skills, both written and verbal

•Capacity to build effective relationships with stakeholders

•Ability to priorities workloads

•Preparedness to handle all tasks in a conscientious manner

•Strong organizational skills and attention to detail

•Ability to resolve conflict and negotiate solutions to problems quickly

QUALIFICATIONS AND EXPERIENCE REQUIRED

• Clear understanding of network and logistics management
• Demonstrated experience working in a logistics environment.
•  Proven experience in depot operation

ESSENTIAL PERSONAL ATTRIBUTES

•Initiative and enthusiasm

•Strong team orientation

•Flexible and able to adapt to constant change

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Are you ready to join our team as a Business Insurance Sales Consultant? We're looking for a passionate and engaging professional to drive our business insurance sales and provide exceptional service to our customers.

As a Business Insurance Sales Consultant, you will:

• Follow up warm leads from potential clients who have registered on our website, and in time, progress to handling inbound enquiries.
• Utilize your training and knowledge of BizCover's business insurance products to help customers find the right coverage for their specific needs.
• Maintain excellent communication skills to ensure a positive experience for everyone who engages with BizCover, whether they become a customer or not.
• Drive sales and meet key performance indicators (KPIs) to contribute to our ongoing success.
• Adhere to all legislative and quality assurance requirements to ensure compliance and customer satisfaction.

• Prior experience in sales, preferably in a phone-based environment, although not essential.
• Knowledge of commercial insurance or other insurance products would be advantageous, but not required.
• Excellent communication skills with the ability to build and maintain rapport with customers.
• A passion for customer service and a commitment to delivering top-notch experiences on every call.
• A positive attitude and willingness to learn and grow within our dynamic team.

• *Work from home opportunity (if not based in Sydney)
• *If based in Sydney, flexible working opportunity (combination of home and office)
• $55,000 base + uncapped Commission, our consultants regularly earn between $100k and $125k per year
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023.

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Do you want to join the team at one of Australia's leading online fashion retailers?

Due to rapid growth we are looking for individuals to join our Returns team based in Rosebery.

About the role

This role is a permanent full-time position, working 5 days a week (Monday to Friday).

Candidates must be flexible to work between the hours of 7am to 7pm. 

This position is a great entry level position into warehouse management with numerous progression opportunities available for suitable candidates. 

Think this could be you? Apply below!

Meet The Team: CLICK HERE

Your day-to-day

• Processing returns on loop 
• Opening, folding and retagging returned items with precision

• Quality control (QC) of items during returns 
• Manually issuing store credits 
• Registering stock back into the warehouse 
• Receiving returns deliveries daily - this includes boxes and sacks of weights 20kgs (average) and occasionally palettes of weights up to 45kg
• Communicating with couriers & drivers during drop offs
• Assisting the wider warehouse team where needed during sale periods 
• Progression to communicating with customers via email regarding orders

• Eligible for ongoing permanent work with no visa restrictions
• Must be fluent in reading & writing English
• Strong organisational skills, ability to multi-task, show initiative & think quickly
• Ability to keep up in a fast paced working environment & ability to meet deadlines
• High level of accuracy & attention to detail
• Excellent communication skills
• Energetic & self motivated 
• Comprehensive computer skills
• Positive, can do attitude
• Interested in online fashion & the fashion industry
• Ability to work independently

• Generous monthly clothing allowance + ongoing discounts 
• Amazing career progression opportunities available 
• New office with state of the art features, Rosebery location
• Onsite gym, team sports, stocked kitchen
• EAP service provided
• Fun & supportive team culture

At Cars24 we don't just accept difference we celebrate it and support it for the benefit of our employees and customers!

Love cars? Love delighting customers? Join our amazing team that will transform the way cars are bought and sold in Australia!

As the Retail Sales Representative, your biggest job will be to delight and amaze our customers when they are visiting site to test drive, or when you are delivering or picking up their car. You will be supported by an enthusiastic, energetic team of people who are also customer-first, and you will receive all the necessary training you need to succeed in this role. We are looking for people with a genuine passion for customer service first and foremost - coupled with a positive outlook, and proactive “can-do” attitude. You will need a valid driver’s license for this role and be prepared to undergo a police and background check and clearance.

Responsibilities:

• Be the “face” of Cars24 to our customers when customers book a test drive at site
• Go above and beyond to delight and amaze our customers, with a warm attitude, exceptional communication skills and a highly professional demeanor - so much so that they would want to tell their friends all about their experience with Cars24
• Be able to build trust with your customers by being timely, reliable and communicative - no problem is too hard for you.
• Liaise closely with the customer operations team to ensure the right cars are ready for inspection, and delivered on the right delivery vehicle and route, to the right person on file, with the right specifications
• Liaise closely with the customer operations team on administrative tasks and ensure all paperwork required at the point of handover is completed smoothly, with minimal hassle
• Be willing to learn how to assess a car for delivery or pick-up; we will provide training and operating protocols to guide you
• Help shape and support the development of customer-facing processes in our new business - we’re writing the playbook as we go
• Customer satisfaction metrics will be your performance indicator
• Conduct test drives with customers, and be a great listener, ask the right questions and close the sale.

What you should have:

• A hunger for success
• You are flexible and are willing to work after hours and weekends, based on a rotating roster.
• A customer champion outlook - you take seriously the role of being the voice of the customer within the organisation and nothing less than 100% satisfaction is good enough for you.
• You’re a solid team player working within a big organisation, who is revving to do something different and be a part of a team that will change how cars are bought and sold in Australia
• You’re aware of the highs and lows of start-up life, and are willing to be part of our journey and take on tasks that we might need your help with
• Self-starter, autonomous - you proactively own your space and can act with minimal instruction. The tenacity and commitment to take us from start-up to scale-up.
• A creative problem-solver, able to work outside of expectations and processes across the organisation to generate solutions for our customers.
• Car knowledge (nice to have) - you know the ins and outs of most makes and models (can pair a phone with a car’s infotainment system / take a customer through the ‘quirky’ features of a European car)
• You need to have a valid full driver’s license for this role
• Have the ability to close a customer and see the sale through from enquiry to delivery.

What we offer in return:

• Excellent pay + commissions
• Performance based bonuses
• Career Progression
• Monthly phone Allowance plus more
• Annual wellness allowance
• Generous commission structure plus over supply of leads!
  
  Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
  Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a “can-do” attitude

Who we are, what we do and why

We are Dext - the world's leading provider of accounting & bookkeeping automation software. Our products improve the efficiency and financial data workflow processes of accountants, bookkeepers, and businesses globally. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process for all, to make accounting more effortless. 

The Account Executive will play a crucial role in expanding our partnerships with new business entities. The purpose of this role is to drive the growth of our partner network by identifying  potential partners. The role involves working closely with the Marketing team to generate revenue for the new business team  by converting qualified leads and Demos. An AE will be expected to work with the Head of Account Management to align partnership strategies with overall business objectives.

The role - what you'll do:

• Convert leads into new Dext customers (inbound sales)
• Develop & master consultative selling techniques
• A drive to meet and exceed targets
• Create a great first impression & provide a world class service
• Self-sufficient, independent and highly motivated
• Source new leads through different channels (LinkedIn, networking, events, referrals, etc) (outbound sales)
• Adhering to process to achieve sales operation excellence 

Goals & Objectives

• Meet the targeted revenue goal each month.
• Achieve the designated number of calls monthly.
• Reach the specified email quota per month.
• Attain the set number of self-generated demos monthly.

What you will be part of - our values, culture and behaviours:

We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:

Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.

Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do.

Be Together - We are one team. There is no such thing as individual success without team success.

Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us, and inform the way in which we communicate, collaborate and support each other. They are:

Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous!

About you - what we are looking for:

Below are our ideal requirements, but we hire on potential, not just on experience, and we know that some people are less likely to apply for a role if they don’t meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. You can read more about our Diversity & Inclusion commitments here

• 2+ years of sales experience, with a history of exceeding targets 
• Proven creative problem solving approach and strong analytical skills
• Strong communication skills via phone and email 
• Proven capability of demonstrating software

Essentials

• Applies knowledge of SaaS / tech to day-to-day role
• Application of qualification and discovery techniques
• Speaks with confidence when trying to ‘get-past-the-gatekeeper’
• Experience working a wider range of stakeholders and you can tailor your communication style accordingly
• Love selling, and owning your numbers 

Desirable

• Knowledge of Salesforce CRM and other softwares (Calendly, Salesloft, etc).

What we will give you - the perks:

• Inclusive and friendly culture
• Competitive salary + Superannuation
• An additional 3 days of annual leave, per year
• Paid Birthday Day Off
• Flexible working (Hybrid) with CBD office
• Health & Wellbeing Allowance
• Private Health Insurance Contribution
• Access to L&D training platforms i.e. LinkedIn Learning
• Regular social team events

Mediix Recruitment is currently seeking an experienced Exercise Physiologist to join thriving team of dedicated health professionals, providing exceptional care to the vibrant community in the Coffs Harbour region.

Our client is a leading healthcare organization with a strong presence in Northern NSW and Southern QLD, delivering comprehensive allied health services through our strategically located clinics. They are rapidly growing healthcare provider with a team of over 80 allied health professionals.

In this role, you will collaborate with experienced health professionals, work in a purpose-built rehab gym, and have the chance to make a meaningful impact on the growth of the organization in the Coffs area.

Key Responsibilities:

• Provide excellent customer service, tailoring exercise interventions to match client aspirations.

• Collaborate with a multidisciplinary team to deliver holistic rehabilitation and wellness services.

• Engage in business development activities to contribute to the growth of our organization.

• Treat a diverse range of patient conditions, including musculoskeletal rehab, chronic disease management, and disability.

• Conduct health and rehabilitation assessments, set goals, and prescribe exercise programs.

• Establish relationships with clients and allied health practitioners.

• Degree in Exercise Physiology.

• Accreditation as an Exercise Physiologist (ESSA Accredited).

• Strong interpersonal and communication skills.

• Competitive base salary with superannuation.

• Incentive scheme rewarding professional growth.

• Opportunities for clinical training and collaboration with various disciplines in the healthcare field.

If you are passionate about making a positive impact on individuals' lives and delivering high-quality care, we would love to hear from you.

Please submit your application below.

For further information, please contact Anna at [email protected]

Are you a skilled Pelvic Health Physiotherapist looking for an exciting opportunity to join a leading clinic in Sydney? Look no further! We are currently seeking a dedicated and experienced Pelvic Health Physiotherapist to join a busy team on the lower north shore.

You will work at a renowned facility dedicated to providing specialized care for pelvic health conditions. With a commitment to excellence and a patient-centered approach. Our Client offers comprehensive services to support individuals experiencing pelvic floor dysfunction, pelvic pain, incontinence, and related issues.

As a Pelvic Health Physiotherapist you will have the opportunity to make a significant impact on the lives of patients. Your responsibilities will include:

• Conducting thorough assessments and evaluations of patients with pelvic health concerns.

• Developing and implementing individualized treatment plans to address pelvic floor dysfunction, pelvic pain, and related conditions.

• Providing hands-on therapy, exercise prescription, and education to empower patients in managing their symptoms and improving their quality of life.

• Collaborating closely with other healthcare professionals, including pelvic health specialists, gynecologists, and urologists, to ensure coordinated and holistic care delivery.

• Maintaining accurate and detailed documentation of patient assessments, progress, and outcomes.

• Bachelor's degree or higher in Physiotherapy.

• Minimum of 6 months of experience in pelvic health physiotherapy.

• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).

• Certification or advanced training in pelvic health physiotherapy is highly desirable.

• Strong communication and interpersonal skills, with the ability to establish rapport and build trust with patients.

• Commitment to ongoing professional development and evidence-based practice.

• Competitive salary package with opportunities for performance-based incentives.

• Supportive and collaborative work environment with a multidisciplinary team.

• Access to continuing education and professional development opportunities.

• Flexible scheduling options to support work-life balance.

• Opportunity to work with a diverse patient population and contribute to improving pelvic health outcomes in the community.

If you are passionate about pelvic health physiotherapy and eager to join a dynamic team dedicated to making a difference, we would love to hear from you! For more information please email Anna at [email protected]

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

Expression of Interest: Air Traffic Control Instructor

Our Benefits

• ThalesFlex – Hybrid work environment
• Fitness Passport Discount – Access to a network of Gyms across AUS as cheap as $14.95 P/W
• Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
• Modernised Paid Parental Leave
• Veterans Leave
• Novated Lease options
• Family support through our partnership with Parents at Work
• Personal & professional training development opportunities
• Sonder – Wellbeing & Support Partner

Our Team

From take-off to landing, Thales offers the most complete range of solutions to provide dynamic Air Traffic Services to support today's growing domestic and international travel requirements. Utilising this knowledge and experience Thales Australia will deliver a harmonised Civil/Military Air Traffic Management System (OneSKY) in Australia to Airservices Australia and Defence. 

This will enable a new level of safety and efficiency, while also reducing delays for the travelling public and providing opportunities to improve environmental outcomes. OneSKY will transform Australia’s sky and we are proud to be partners in its delivery.

Your Role

We are conducting an Expression of Interest for Air Traffic Control Instructors to work within the OneSKY operational training team, providing specialist operational training analysis, curriculum design, training product development and training delivery for the OneSKY program.

Core duties include:

• Conducting assessments on future required training (i.e. Training Needs Analysis)
• Developing the course curriculum and training materials (including practical simulation exercises) to satisfy the outcome of these assessments
• Delivering ATC systems training (including pseudo-pilot functions)
• Managing exercise environments
• Conducting training evaluations and reviews
• Providing ATC systems training advice to the OneSKY program
• Working to budget, quality and schedule requirements

Your Experience:

On day one in this role, we'll expect you to bring the following skills, experience and behaviours:

• Designing and developing practical air traffic control simulation exercises for use in a formal training environment
• Designing, developing and delivering training courses
• Providing workplace training and assessment (or similar) and ideally hold a Cert IV in Training and Assessment (or higher)
• Operating ATC simulator platforms with significant knowledge in the data, hardware and software performance requirements and hold a Diploma of Aviation - Air Traffic Control with operational ATC rating/endorsement experience within Tower/Approach and/or Approach/Enroute Control
• Australian Citizenship to be eligible for security clearance.
• Flexibility for some domestic travel
• Valid Drivers License

#LN-HN!

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more on how we are supporting our employees, you can view our policies and initiatives here: https://work180.com/en-AU/for-women/employer/thales.

Wellbeing matters at Thales, and where possible we encourage flexible working.

About Twine

We're a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups, Twine is the go-to platform for mission-critical projects. Twine's experts get to participate in generating quality datasets at an unprecedented scale. With over half a million registered freelancers and a growing roster of 35,000+ companies, we've become the comprehensive solution for freelancing.

Our Mission

At Twine, we recognise that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and diversity. That's where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they're businesses or individual freelancers, to thrive in their creative endeavours.

About the Role

We are seeking a Product Designer for a investing service company. In this role, you will collaborate with product managers to design new products, solve customer problems, and optimize product outcomes. You will also take charge of the design process from initial sketching to delivering final designs.

As the Product Designer, you will be responsible for digital product design, digital experience problem-solving, end-to-end design ownership, customer research and UX testing, collaboration with engineering, brand translation, and overseeing UX design library.

• Demonstrated experience in digital (mobile and web) design, preferably within financial services and investing
• Cultivation of curiosity for customer understanding and human-centered design
• Passion for innovating user experience design and staying aware of best practices in UX
• Experience in formulating and conducting customer research and UX testing
• Ability to manage multiple product initiatives at various stages of the product development lifecycle
• Self-motivated and autonomous in a fast-paced environment

CARS24 is a global used vehicle e-commerce platform with over US$1billion in sales. The company originates in India, where it is the largest player in used vehicles, 10X the size of the next competitor. Cars24 have raised over US$200mm in funding at a billion-dollar valuation. Australia, along with Dubai, Saudi Arabia, and Thailand are priority markets for 2021.

Can you imagine a truly Amazon-like experience where you can search, purchase, get financing and arrange delivery fully online. The car shows up at your doorstep to either love or return at no cost. Every car passes a 300 point inspection report and comes with a 6 month warranty. We own our cars, which allows us to guarantee quality. Our #1 goal is to deliver exceptional customer experience. Let’s make buying cars a truly joyous and painless experience.

About the role:

As a Customer Operations Specialist, you will be part of a team that ensures that our customers receive a smooth, consistent and exceptional customer experience. In this role, you will support the logistics and local teams in getting vehicles ready for delivery by fulfilling registration processes and by ensuring all items that need to be delivered with the vehicle are on board and ready to go from documents to keys to logbooks. You will be expected to bring your A-game every day and be an energetic and enthusiastic member of the team, comfortable at juggling multiple tasks on tight deadlines. As the last set of eyes over a vehicle before it’s loaded for delivery to its new owner, you will have an eye for detail and share the high standards of the business. The right mindset and cultural fit are critical in our consumer obsessed, dynamic, entrepreneurial, data driven, collaborative start-up, with a huge ambition to transform automotive retailing in Australia

What you’ll be doing:

• Owning relationships with local Transport offices to ensure speedy registration turn-around on cars
• Owning all customer documentation that needs to go to the customer physically on the day of delivery
• Ensuring the right car is dispatched on the right delivery vehicle, on the right routes, with the right documents and customer delight packages
• Liaising closely with our customer service delivery teams to ensure they are able to execute their customer-facing tasks (e.g., paperwork, car delivery and pick-up etc.)

What you need:

• Customer first mindset
• Detail orientated - Being the person who sees the missing piece of the puzzle where others can’t
• Positive and enthusiastic team player - Teamwork makes the dreamwork
• Excellent communication skills to enable you to get the job done
• Problem solver, likes a challenge
• Experience of operating in highly customer centric businesses
• Experience of working in a high volume, fast paced and dynamic environment
• Experience of monitoring and managing multiple KPI’s
• Previous experience working in automotive registrations is preferred
• Hold a current unrestricted drivers license
• All applicants must be prepared to undergo a police and background check.

What we offer in return:

• Competitive pay: full-time salary
• Monthly Phone Allowance
• Career Progression
• Performance based bonuses
• Ground-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy cars
• Amazing people & network. You are not alone - we keep standards high for anyone who joins us here. Be a part of a fun, energetic team with a "can-do" attitude

About Loam:

At Loam, we have the earth in our hands. As a team of scientists, farmers, and entrepreneurs, we are on a mission to revolutionize agriculture and address climate change. Through our cutting-edge microbial technology, we are enhancing soil health, boosting crop yields, and sequestering carbon to create a sustainable future for farming. We are committed to empowering farmers and promoting regenerative practices that benefit both the environment and their bottom line.

As a fast-growing agricultural startup, Loam offers a dynamic and collaborative work environment where innovation and passion thrive. We embrace diversity and believe that our collective expertise and shared commitment can make a significant impact on the global agricultural landscape.

Join us on this exciting journey as we transform agriculture and build a sustainable future together.

About the Role:

Loam Bio is seeking a Financial Planning & Analysis (FP&A) Manager to join our finance team. Reporting directly to the VP of Finance, the FP&A Manager will lead the financial forecasting and analysis activities, providing insights to drive strategic business decisions and supporting the company's continued growth.

Responsibilities:

• Manage the financial planning, budgeting, and forecasting processes.
• Develop and maintain complex financial models to support accurate and timely reporting and forecasting.
• Analyze financial data, identify trends and patterns, and interpret key financial metrics.
• Prepare and present financial reports, highlighting key findings and actionable recommendations to senior management.
• Collaborate with cross-functional teams to gather necessary data and insights for forecasting and analysis.
• Provide guidance and support to business leaders in developing financial strategies and driving performance improvements.
• Monitor and evaluate business performance against financial targets, identifying areas of improvement and recommending appropriate actions.
• Assist in the preparation of financial presentations for board meetings, investor communications, and other high-level discussions.
• Stay informed about industry trends, economic developments, and best practices in FP&A to continuously enhance forecasting accuracy and analysis techniques.
• Supervise and develop a team of financial analysts, providing coaching and mentoring to support their growth and development.

• Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA or relevant advanced degree is a plus.
• 5+ years of experience in financial planning and analysis, preferably in a managerial role.
• Strong proficiency in financial modeling, data analysis, and advanced Excel skills.
• Extensive knowledge of financial concepts, metrics, and accounting principles.
• Proven track record in developing accurate financial forecasts and insightful analysis.
• Excellent analytical and problem-solving skills, with attention to detail.
• Strong communication and presentation abilities, capable of effectively conveying complex financial information to non-financial stakeholders.
• Experience with financial planning software or ERP systems (e.g., Oracle, SAP) is a plus.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Strong business acumen and the ability to translate financial insights into actionable recommendations.
• Leadership and team management skills, with a track record of developing and mentoring junior team members.

• ​Fast-growing start-up with many opportunities for capacity building and career development
• Work alongside leading scientists and innovators in an international organisation
• Enjoy an inclusive and supportive culture
• Competitive salary and sales incentive based on experience
• Company vehicle and on all road costs provided

Why you should join us:

We're tackling some of the most challenging issues of our time, and we're doing it with a team that's passionate about making a difference. If you're looking for a role where you can use your skills to contribute to a mission that matters, we'd love to hear from you.

Loam Bio is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic.

Description

Warehouse Storeperson – SA – Albert Park

About the Role

We are seeking an experienced hands-on warehouse storeperson for our South Australia Warehouse. This role will be working independently in a shared warehouse space reporting to our VIC & SA warehouse and logistics manager. The ideal candidate will be responsible for the successful receipt, organisation, tracking, picking, packing and delivery of our products, ensuring the premium experience of our customers and the safety of our staff and our stock.

The warehouse storeperson will be instrumental in liaise with customers and contractors who are picking up deliveries as well as working with the Eco Outdoor Sales, Fulfilment, Warehousing and Imports teams as required.

The ideal candidate will be enthusiastic, outgoing, have a can-do attitude and be willing to participate as an active member of a small team. You should be comfortable speaking with colleagues and customers on the phone or in person, be physically able, numerate and have an aptitude to use an inventory system.

Key Responsibilities:

• Picking and packing orders for delivery (including using heavy machinery ie forklifts), including packaging and labelling correctly
• Receiving stock, including sorting and organising deliveries for smart storage for easy future dispatch and prevention of damage
• Managing the flow of stock through our WMS and ERP system Netsuite to ensure records are always accurate and up to date
• Operate at all times to Occupational Health and Safety guidelines, including ensuring workspace is free of debris, removing safety hazards from aisles and wearing appropriate safety gear
• Organising walling and flooring samples, ensuring stock levels are adequate, tracking sample orders and packing for dispatch

Skills and Experience

• Numerate with strong organisational skills
• Comfortable using computers and computer systems
• Physically able
• A valid forklift licence (essential)
• Punctual and reliable
• High level of attention to detail with the ability to monitor stock quality and packing procedures
• Excellent communication skills with a clear calm manner, comfortable talking on the phone
• Able to work on independently as well as collaboratively with colleagues in sales and beyond
• Ability to follow health and safety procedures and regulations as dictated by OHS legislation and Eco Outdoor
• Friendly, outgoing and motivated
• Customer oriented with a friendly manner
• Motivated to learn and develop in a collaborative environment
• Reliable, punctual, and willing to put your hand up to assist your team where necessary
• Ability to work autonomously 
• Meticulous and efficient work ethic, with a high level of attention to detail

Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our benefits package includes:

• Company-sponsored events and activities
• Enhanced parental leave
• Employee assistance program
• Employee discounts
• Free snacks and drinks in the office

About the Company

We are a leading supplier of architectural surfaces and outdoor furniture across Australia, New Zealand and California (employing around 130 people), dedicated to providing remarkable products and exceptional service to our customers in the Architecture and Design industries. We are passionate about investing in our people and providing them with the resources and support they need to grow and succeed.

Our core values of Best Idea Wins, Play as a Team, Be Curious, Get Fired Up, and Take Pride are deeply ingrained in our culture. We believe that by fostering these values, we can achieve outstanding results for Eco Outdoor and drive a positive employee experience.

Last year was our most successful year yet off the back of sustained growth in all markets which is expected to continue, so the future is bright for the business.

How to Apply

If you would like more information before you apply, check out our website: www.eco-outdoor.com or check us out on LinkedIn, or Instagram.

Recruitment agencies - No thanks. We've got this one covered!

Please note we require full permanent working rights for this position.

Mediix Recruitment is currently seeking a compassionate and motivated Physiotherapist to join a well-established healthcare organisation in Coffs Harbour.

About the Company:

Our client is a leading provider of community-based healthcare services, offering a range of programs and services to support individuals in their homes and within the community and at the clinic. They are committed to delivering high-quality care and empowering individuals to achieve their optimal level of independence and well-being.

Your Responsibilities:

• Conduct comprehensive assessments and develop individualised treatment plans for clients.
• Provide evidence-based physiotherapy interventions including therapeutic exercises, manual therapy, and education.
• Deliver care and rehabilitation services within the client's homes and community settings.
• Collaborate with multidisciplinary teams to ensure coordinated and holistic care.
• Monitor and evaluate client progress, adjusting treatment plans as necessary.

• Bachelor's degree in Physiotherapy or equivalent qualification.
• Current registration with the relevant professional body.
• Prior experience in a community-based or home care setting is preferred.
• Strong interpersonal and communication skills.
• Ability to work autonomously and as part of a team.
• Valid driver's license and access to a reliable vehicle.

• Full-time, part-time and casual opportunities with competitive pay based on experience.
• Comprehensive Professional Development and supervision program.
• Access a graduate training program for new grads.
• Vehicle allowance, mobile phone, laptop, and a work-from-home kit.
• Free on-site parking and access to an on-site gym.

Apply now or contact Anna for more information at [email protected]

Join growing team in Grafton as a Physiotherapist or Occupational Therapist. Become part of a dynamic, friendly and supportive multi-disciplinary team, enjoy professional development, and work with a diverse range of clients.

About the company:

This is a fast growing team of over 80 allied health professionals dedicated to serving the North Coast of NSW and South East QLD, providing services in residential aged care, home visits, workplace health, and operating six clinics and gyms.

Your Responsibilities:

• Conduct group exercise sessions and falls prevention classes.
• Assess residents' needs in accordance with aged care standards and ANACC.
• Intervene and document post-fall incidents.
• Deliver ANACC Pain management programs, including 1 on 1 treatment, 1 on 1 exercise intervention, and group exercise interventions.
• Implement and enhance rehabilitation exercise programs.
• Collaborate with a team of allied health professionals and medical practitioners for effective treatment plans.
• Provide manual handling training competencies.

• A degree in Physiotherapy or Occupational Therapy.
• Ideally, have prior experience in residential aged care.
• Build strong rapport with clients and team members.
• Excellent communication skills.
• Hold a valid police check or NDIS worker screening check.
• Possess a valid driver's license.

• Full-time, part-time, locum, and casual opportunities with competitive pay based on experience.
• Receive ample support and opportunities for development and career progression.
• Access a graduate training program for new grads.

Don't miss this chance to be part of a vibrant team! Apply now or contact Anna for more information at [email protected]

Aussie mobile brokers work remotely and flexibly, servicing customers in a way that suits both parties. Typically, that’s virtual either by video chat or phone, but can also mean face-to-face catchups in mutually convenient locations.

As an Aussie mortgage broker, you’ll:

• have the backing of Australia’s #1 brokerage*

• benefit from pre-qualified customer leads booked into your diary

• receive loan processing support so you can focus on customer service and income growth instead of paperwork

• Enjoy a competitive commission structure, with upfront and trail commissions paid on every loan you settle

• be able to work remotely and nominate your own operating hours

About the role:

Opportunity for an experienced Administrative Assistant to provide support to Chief People Officer and Chief Digital Transformation Officer. You will provide the high level executive support preparing correspondence, reports and presentations, dealing with highly confidential information, diary management, expense management, coordinating travel, event management, organising and providing support at management meetings as well as liaising with other key internal and external stakeholders. We are in growth and there is always something to do, you will be constantly delivering with the support of a high performing team who collaborate, support each other and have fun whilst doing it. You will have the opportunity to work on additional ad hoc projects

We are seeking to appoint an Application Support Lead to be located in our VIC, NSW or QLD office. This is a newly created role and will support our Manager, IT Operations by managing and monitoring the Australian Engineering and Design application platform. You will focus on Engineering and Design applications, cloud technologies and security, ensure integrity of all systems, integrations, and security of data.

• Install, configure, maintain, and support AutoCAD suite of products, 12D Synergy / Modelling, TuFlow modelling, BlueBeam and QGIS with the ability to package the applications using Intune or SCCM.
• Provide technical support and troubleshoot problems with existing applications.
• Recommend improvements to existing applications and prepare proposals for new software development projects.
• Perform quality assurance testing on new applications to ensure they meet industry standards for functionality and usability.

Job Title: Production & Logistics Planner

Department: EDI/Logistic Dept

Role Reports To: Director – EDI/Logistics

Job Summary:

Coordinates with the Global Routing Team regarding the scheduling of work, distribution controls, and the direction of manufacturing capacity utilization to ensure optimal levels of customer service. Supports the technical aspects of the available workload distribution tools via collaboration and analysis with Operations.

Confirms the accuracy of the electronic data interchange relationship between customers (publisher, wholesaler, and retailers) and ICG for drop ship, offset printing, global connect partners, and distribution for ICG’s AU Operations. Performs critical functions relative to the proper assignment of carriers for outbound, inbound, and international transportation based on customer, publisher, and/or ICG routing guides. Works directly with Operations to provide support and enhancement of existing workflows/ SOPs.

Essential Duties:

• Creates, manages, and maintains site specific configuration(s), through systems analysis and programming, in coordination with the Production and Logistics Planning team.
• Provides secondary support for non-AU sites, Global Connect Partners, Offset Printers, etc. regarding creation and /or configuration/programming of jobs with a specified rules base on site’s needs.
• Provides daily oversight of scheduled jobs in the AU site to ensure consistent and accurate workflow while balancing TAT regarding customer’s expectations.
• Performs a variety of analytical logistics support tasks across sub-systems and equipment specific to the Manufacturing and Distribution areas.
• Supports and coordinates new product releases for book types, trim sizes, product launches, new carrier’s etc. which may directly impact the router, downstream systems, and/or available equipment.
• Communicates customer orders and statuses to the Production Management Team to provide accurate information to ensure daily and weekly goals are achieved.
• Reviews volume and labor goals weekly with the Production Management Team and the Production Planning Team to execute and exceed established goals.
• Reports interface errors and mapping errors for all EDI format-based ordering tools and EDIFACT profiles including purchase orders, functional acknowledgments, purchase order acknowledgments, advanced shipping notices, and invoices.
• Analyzes carriers’ invoices to maintain LSI freight cost including working with the Customer, CSR, Vendors, or Carriers on billing errors, discounts, and freight terms.
• Generates and maintains all routing instructions, carrier information, and tracing data upon review of transportation analyses of carrier costs for truckload carrier, less than truckload carrier, and small parcel carriers.
• Manages carrier performance daily to ensure pick up, delivery, claims and tracing are completed as scheduled and current for the benefit of customer, Operations, and carrier compliance.
• Serves as point of contact with both internal and external clients.

Other Duties

• All other duties as assigned

Knowledge, Skills, and Abilities

• Knowledge of Advanced Production Scheduling systems.
• Knowledge of Oracle Ordering, Inventory, and Distribution applications.
• Knowledge of Manufacturing and Production systems, preferably relating to Digital Printing/Publishing.
• Knowledge of relational database structures.
• Knowledge of SQL query writing.
• Strong skills related to working with a Global Team: Organization, Analytics, Critical Thinking, Problem Solving, and strong technical comprehension and communication.
• Strong mathematical skills.
• Ability to follow a data map and technical process to analyze and/or specify an integrated solution between systems.
• Ability to maintain a professional composure in difficult situations.
• Must be able to work flexible hours as workflow necessitates.
• Basic computing skills to include proficiency working with MS Office products (Outlook, Word, Excel, etc.)
• Ability to develop and maintain constructive and cooperative working relationships with others.
• Ability to maintain consistent, punctual, and regular attendance.
• Ability to communicate in a courteous and respectful manner via all platforms.
• Ability to meet and maintain performance objectives (standards).
• Ability to maintain full time work schedule during normal company operating hours.

Basic/Minimum Qualifications

Education and Experience

• College Level Education or equivalent year for year experience in Business Administration, Production Management, or related field.
• 5 years’ experience in Manufacturing Planning/Scheduling.
• 5 years’ experience in a Logistical Management /Distribution environment.
• 3-5 years of SQL experience required.
• 3-5 years Project Management experience.
• 3 years of Technical Writing.

Essential Physical Demands

• Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work.
• Ability to remain focused for extended periods of time.
• Ability to operate computer equipment, including keyboard and monitor, phone equipment and any other necessary office equipment.
• Ability to travel as required.

Client Service Representative (AUS)

Sales & Client Relations

Role Reports To:  Supervisor, Client Relations

Job Summary: 

Coordinates customer relationships and supports the Sales Team and Publishers to ensure timely setup of print-on-demand publications and provide advice on all other Ingram services, including IngramSpark to achieve sales growth targets for the business.

Essential Duties:

• Acts as the main print of contact for all Client Service calls and e-mails.
• Processes all publisher queries efficiently and accurately.
• Coordinates receipt and internal processing of title materials from customers to Pre-Media and acts as liaison to communicate issues between Ingram and publishers.
• Ensures that production proof copies are generated, based on customer specifications and are submitted to publisher for approval.
• Assist customer and Sales Rep with EDI Implementation.
• Ensures the timely integration of new content ingestion.
• Implements targeted promotions, aimed at generating additional content ingestion and/or drive volume via presentation of special offerings to existing clients.
• Responsibility for producing and coordinating reporting for customers.
• Maintain up to date and accurate knowledge on the full range of Ingram services, to be able to advise publishers appropriately.
• Maintenance of systems including CMS, CSS etc. to ensure publisher requirements are recorded and actioned accurately.
• Works with internal Ingram teams, both in the UK and US, as necessary, to meet the needs of publisher.
• Proactive signposting of new publishers to and/or migration of existing accounts to Ingram Spark as appropriate or directed by management.

• Increases sales volume via clarification of special offerings to existing clients.
• Assists with Digital Support and eBook customer inquiries.
• Support the Marketing team with marketing campaigns.
• Assist and deliver customer communications.

Other Duties:

• Occasional, essential travel visiting key customers with Sales reps; assisting in review meetings and client training on systems where appropriate.
• Any other duties as may be reasonably required from time to time.
• To be responsible for your own Health and Safety and be aware of factors affecting your colleagues in order to maintain a safe environment.  To report any accidents, potential hazards to your Line Manager immediately.

Knowledge, Skills and Abilities:

Experience: Minimum 1 year client service and account liaison experience preferred.

Education: College / entry level diploma / degree

Key Skills:

• Customer-focused approach as a key member of a small team and to lead by example.
• Attention to detail.
• Administrative skills.
• Ability to prioritise workload and work on own initiative.
• Aptitude for database systems, experience with web browsers, fully conversant with Microsoft Office packages.
• Good levels of literacy and numeracy.
• Problem-solving and solutions-focused.
• Positive and constructive approach to working with others.
• Flexibility is critical – must be able to adapt to frequent change with little or no negative impact to productivity.
• More important than qualifications, is the ability to demonstrate a flexible and positive work attitude, gained in a similar fast-paced work environment.

Essential Physical Demands

• Ability to work flexible hours.
• Standard office environment and mainly sedentary work.
• Ability to travel if required.