To perform day-to-day tasks, being able to demonstrate a thorough understanding of our customer’s expectations and execute them with an appropriate sense of urgency, attitude, commitment, and professionalism. You are required to be our customer’s ‘go-to’ person for all their freight forwarding needs.

In addition to this, to perform tasks as requested, assisting in general customer service duties both internally and externally while applying the company standards and processes.

Responsible for all aspects of the job to the Customer Service Representative.

KEY RESPOSIBILITIES:

• Communication: As a Customer Service Representative, you will proactively communicate with customers, and you will commit to demonstrating the great care we have for all our customers.
• Relationship: You will establish meaningful, personal, and professional relationships with our customers.
• Information: You will take ownership of understanding and complying with Expeditor's internal process by providing timely, complete, and accurate information.

As an LCL co-ordinator you will be responsible to co-ordinate the delivery of LCL shipments in accordance with customer delivery instructions utilizing Expeditors approved transport providers whilst avoiding/minimising storage and detention charges. You will have the autonomy to provide exceptional customer service both internally and externally while applying the company standards and processes to effectively handle smooth deliveries, ensuring we are compliant with company, and government regulations, at all times.

KEY RESPONSIBILITIES:

• Customer Service: You will be responsible for communicating effectively with customers and service providers to ensure a compliant and complete shipment process in a timely manner whilst documenting customer needs for future use and striving for excellence. 
• Operational Excellence: You will take ownership of understanding and complying with Expeditors internal process standards, to complete timely, accurate and compliant deliveries, customer billings and system updates.
• Service Provider Relationships: As an LCL coordinator you will build strong partnerships with Service Providers including shipping lines, transport companies, and freight yards to ensure you client is serviced to a high level.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Store Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

Are you a creative and strategic communicator with a passion for making a social impact? EACH is seeking a dynamic individual to join our organisation as External Communications Manager and help build our national profile as we embark on an exciting journey of growth and innovation under our new EACH Strategy.

In this role, you will have the opportunity to connect, engage, and influence key audiences, including customers, governments, and sector organizations. Through innovative social media and media activities, you will showcase our impact and support improved community health literacy and knowledge of our services.

We are looking for someone who can source great stories and expert clinical commentary from across our footprint in Victoria, NSW, QLD, and ACT, demonstrating our commitment to excellence. By utilizing data and insights, you will expand our social media reach and engagement, with a particular focus on LinkedIn. Additionally, you will play a pivotal role in significantly growing EACH's news media presence.

As the External Communications Manager, you will also:

• Develop promotional and marketing materials that support new business and partnerships
• Establish regular, direct external stakeholder communications that are engaging and add value
• Lead a small External Communications team, managing a spectrum of work and projects, including events, digital content, and design

Collaboration is at the heart of our success, and you will work closely with your directorate peers in Advocacy, Internal Communications, and Customer Experience to consistently deliver outstanding cross-channel content that engages and delights our audiences, ultimately helping us achieve our business goals.

To view a copy of the full Position Description, click here.

Are you a highly skilled and experienced HR professional looking for a new challenge? If you are passionate about driving high performance, building effective relationships, and delivering strategic HR outcomes, this role is for you.

As the Lead - Human Resources Business Partner at EACH, you will be responsible for implementing strategic and operational HR advisory services, ensuring accountability for people initiatives.

Your leadership skills will be put to the test as you provide professional development and leadership to the HR Business Partner team, building their people management capability. You will also ensure the provision of high-quality HR advice, fostering a culture of best practice, continuous improvement, and the delivery of strategic objectives across EACH.

Collaboration is at the heart of our team, and you will work closely with others to provide high-quality service to our customers.

To view a copy of the full Position Description, click here.

Join EACH as a Data and Business Analyst to make a meaningful impact on our organization's growth and success!

We are seeking a talented individual who can effectively collaborate with service delivery teams and stakeholders to gather and document business requirements for new initiatives and system enhancements. As a key member of our team, you will play a crucial role in identifying opportunities for process improvement and increased efficiency in the delivery of services.

In this dynamic role, you will:

• Conduct interviews, workshops, and reviews of existing documentation to understand business processes
• Create detailed and clear business requirement documents (BRDs) and functional specifications
• Work closely with project teams to design effective and efficient solutions and validate that implemented solution to meet business requirements

You will also be responsible for developing data models and defining data requirements for reporting and analytics. You will have the opportunity to build interactive reports and dashboards, utilizing tools such as Power BI. Your expertise in data analysis will be crucial as you analyse data to produce reports that measure performance against KPIs, highlighting insights, trends, and potential risks. Additionally, you will prepare data extracts according to detailed specifications and perform extensive data validation and quality assurance analysis.

As a Data and Business Analyst, you will stay updated on industry trends, best practices, and new technologies relevant to data/business analysis. You will actively contribute to team meetings, workshops, and daily standups to discuss projects, issues, and ideas. Your ability to assist in the development of change management plans and support the implementation of changes will be highly valued.

To view a copy of the full Position Description, click here.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great