About the role: 

We are seeking a Community Case Manager to join our team and play a vital role in supporting elderly people in the community to live independently and with dignity in their own homes.

As a Community Case Manager, your primary responsibility will be to manage a portfolio of community-based elderly customers with Home Care Packages. You will assess their needs, develop personalised care plans, and manage budgets to ensure each customers' unique requirements are met. Your role will also involve signing up new customers and proactively managing existing ones whilst maintaining a person-centred approach. Collaboration and coordination with Nurses and Allied Health professionals will be crucial to delivering comprehensive care.

In this 12-month contract role, you will have the flexibility to manage your own schedule each week, whilst working autonomously from home and within the community. You will visit customers in their homes across the suburbs of Perth metro, including Subiaco, Ocean Reef, Lesmurdie, Beckenham and more.

About you:

• Previous experience in community-based case management is preferred.
• Experience with Home Care Packages is desirable.
• Current driver’s licence and a reliable vehicle with insurance.
• Strong communication skills, both verbal and written.
• Demonstrated empathy and compassion.
• Excellent problem-solving abilities and critical thinking skills.
• Good organisational and time management skills.
• Cultural competence and the ability to work with diverse populations.
• Advocacy skills to ensure clients' needs are met.
• Collaboration and teamwork skills to work effectively with interdisciplinary teams.

About KinCare:

We have a 30-year track record of supporting older Australians to live independently. We’re committed to improving the quality of life and health & well-being for our customers through tailored in-home care services.

It’s really the people here who make it a great place to work. When you come to work for us, you can be sure that you will be inspired and challenged every day. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career. As a family-orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.

If this sounds like the role and workplace for you, apply now!

For more information, visit www.kincare.com.au or contact our Talent team at [email protected].

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs. 

We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

Driven by the increasing demand for our services and a proven market need, we’ve recently expanded our Field Sales team and are now looking for talented, high calibre Sales Development Representatives to partner with and book for our high performing BDMs. This is a great opportunity for an experienced B2B or Outbound Sales person looking for unlimited earnings and high potential for career development.

Key Responsibilities

• Contacting leads generated by the marketing team, both outbound and inbound opportunities
• Calling prospects and reach key decision makers to explain our services with the intent of securing a meeting for our Business Development Managers (BDMs)
• Maintaining quality lead and client data within our CRM system
• Working closely with our field-based BDMs to ensure the best chance of a successful meeting
• Meeting and exceeding sales targets
• Ensuring a client focused, professional approach that ultimately leads to a great reputation for the business and referrals/ word of mouth

Requirements

• Proven experience in a high-volume phone or telesales role, or experience with B2B sales
• Confident in picking up the phone and calling warm leads (making 60-80 calls per day)
• Exceptional rapport building over the phone and a demonstrated resilience to be on the phone all day
• Eagerness to learn from your team, BDM and our executive group, all who will support you to perform at your best
• Ability to work in a fast-paced environment
• Strong work ethic and self-motivated, keen to develop your sales skills

Benefits

• $65,000 base + super + uncapped commission with huge earning potential! You will be discussing our innovative solution to small businesses, which is an untapped market
• Quarterly bonuses, awards, prizes and a yearly overseas holiday for our top sales performers
• Achievable commission structure (majority of the team hit bonus every quarter)
• Spacious office space in Perth with great amenities, close to public transport, cafes, gyms and retail
• Regular in-office and off-site social gatherings, and ongoing engagement activities to support professional development and team building.
• Employee referral programs, help us grow our business and be rewarded!
• Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities etc

Our Commitment

We believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply.

Apply now to join our team and contribute to the success of Australian small business!