Grow Talent, a leading information technology and services company, is seeking an experienced Program Manager to join our team. As a Program Manager, you will be responsible for overseeing the successful delivery of complex technology projects, ensuring they meet client requirements and business objectives. Join our innovative and collaborative work environment and make a significant impact in driving the success of our projects and clients.

Responsibilities:

• Manage and lead cross-functional teams to ensure successful project delivery, on-time and within budget
• Define and manage project scope, objectives, deliverables, and timelines
• Develop and maintain project plans, schedules, and budgets
• Monitor project progress, identify and address risks and issues, and provide timely updates to stakeholders
• Collaborate with clients, stakeholders, and team members to gather project requirements and ensure alignment with business objectives
• Provide leadership and guidance to project team members, fostering a collaborative and high-performing work environment
• Track project metrics and performance indicators, and implement necessary corrective actions
• Ensure effective and proactive communication with clients, stakeholders, and team members
• Conduct project reviews and lessons learned sessions to drive continuous improvement

• Minimum 8 years of experience in program or project management

• PMP certification or equivalent is highly preferred
• Proven track record of successfully delivering complex technology projects
• Strong understanding of project management methodologies, tools, and techniques
• Excellent leadership and management skills, with ability to motivate and inspire teams
• Exceptional communication and stakeholder management skills
• Ability to effectively manage multiple projects and priorities
• Experience in leading agile software development projects is a plus
• Strong problem-solving and decision-making abilities

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

Mediix Recruitment is currently seeking an experienced Exercise Physiologist to join thriving team of dedicated health professionals, providing exceptional care to the vibrant community in the Coffs Harbour region.

Our client is a leading healthcare organization with a strong presence in Northern NSW and Southern QLD, delivering comprehensive allied health services through our strategically located clinics. They are rapidly growing healthcare provider with a team of over 80 allied health professionals.

In this role, you will collaborate with experienced health professionals, work in a purpose-built rehab gym, and have the chance to make a meaningful impact on the growth of the organization in the Coffs area.

Key Responsibilities:

• Provide excellent customer service, tailoring exercise interventions to match client aspirations.

• Collaborate with a multidisciplinary team to deliver holistic rehabilitation and wellness services.

• Engage in business development activities to contribute to the growth of our organization.

• Treat a diverse range of patient conditions, including musculoskeletal rehab, chronic disease management, and disability.

• Conduct health and rehabilitation assessments, set goals, and prescribe exercise programs.

• Establish relationships with clients and allied health practitioners.

• Degree in Exercise Physiology.

• Accreditation as an Exercise Physiologist (ESSA Accredited).

• Strong interpersonal and communication skills.

• Competitive base salary with superannuation.

• Incentive scheme rewarding professional growth.

• Opportunities for clinical training and collaboration with various disciplines in the healthcare field.

If you are passionate about making a positive impact on individuals' lives and delivering high-quality care, we would love to hear from you.

Please submit your application below.

For further information, please contact Anna at [email protected]

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering the Newcastle area.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

Do you want to be part of something big?

We are on the search for 4 x Claims Specialists to start on 18 March 2024.

Honey launched in June 2021 with the largest Seed funding round in Australian history of $15.5 million led by RACQ, AGL, Mirvac, Metricon and many other industry leading Australian companies. Together with our strategic partners, we want to make it easy for more Australians to protect their most important assets – their homes.

This isn’t your average customer service role. We’re looking for individuals with a self-starter mentality who want to be part of building the Honey brand. You bring the passion, we’ll bring all the training and support you need to get started.

*Please note, this is a Sydney based role. Only candidates currently located in Sydney will be considered*

What we're offering:

This a fantastic opportunity for individuals looking for a new career as part and to be part of an organisation changing the insurance industry and customer experience for the better.

A day in your (potential) life as a Claims Consultant:

• Responding to new and existing home insurance claim enquiries through a variety of channels (phone, web, email, etc.). 
• Educating customers on the Honey products and services. 
• Supporting our customers through their claim process efficiently. 
• Working with claims supply chain to get customers back in their pre-loss position quickly and easily.
• Gathering feedback from customer conversations and sharing opportunities for process and system improvement with the broader Honey Product & Engineering teams.
• Responding to customer complaints as they arise, and working with colleagues to improve internal processes.

Our ideal candidates possess:

• A passion for delivering an outstanding customer experience.
• The ability to work on a rotating roster between the hours of 8am - 7pm Sydney time.
• Experience in a customer facing role (Claims and Contact Centre preferred, however not essential).
• The ability to connect with customers, ask probing questions and identify the right Honey solutions to suit their needs.
• Great written and verbal communication with a high level of confidence communicating with customers through various channels.

What we're offering:

• A market leading salary. We want to achieve success together!
• Hybrid Working (and we mean it)! Some of our team work from home for most of the week, whereas others enjoy the face-to-face interaction and come in more frequently. We are genuinely flexible and encourage our team to work in a way that suits them.
• Training & Development from structured onboarding to bring you up to speed on everything Honey, to development opportunities based on your career goals, we provide you with a platform to launch your career.
• Performance Based Incentives. Our incentives are based on delivering exceptional customer outcomes, 5 Star customer ratings here we come!

Title:

Principal Electrical Engineer - HV

Lead Analyst, Data Analytics, APAC There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. ​ We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.   POSITION PURPOSE The Lead Analyst, Data Analytics, is an advanced subject matter expert in data analysis, business Intelligence, analytics, and consulting.  They will be a practitioner and thought leader, working closely with stakeholders in EMEA, APAC, and the Americas Institutional business to ensure the development and activation of impactful intelligence deliverables that align with evolving sales and marketing processes. The successful candidate should be curious, resourceful, and driven.  Through this role they will gain broad exposure to distribution at T. Rowe Price and will have the opportunity to creatively apply analytics to business problems.   ROLE SUMMARY Conducts highly complex analyses and evaluates data and reporting to deliver business insights to diverse stakeholder groups. Responsible for advanced data visualizations to assist business stakeholders. Continuously improves data analytics processes.   PRINCIPAL RESPONSIBILITIES Independently conducts advanced, complex statistical and quantitative analyses for assigned area. In partnership with business subject matter experts, leads development of advanced statistical modeling and quantitative analysis projects. Serves as a resource to less experienced team members in development of advanced methodologies and techniques. Validates and reviews results to ensure they address identified business needs. Reports results to senior leaders as needed. Prepares visualizations and delivers results to management and/or other leaders. In partnership with business subject matter experts, provides recommendations for addressing observed outcomes. Translates complex technical concepts and analyses to nontechnical audiences. Partners with cross-functional leadership to define the firm’s data-related requirements. Creates and manages the strategy and ensures data deliverables and processes drive business results for key segments of the firm. Oversees internal and external business partners in the execution of the plan. Drafts project plans, use cases, user stories, or business cases.   TYPICAL QUALIFICATIONS Bachelor’s degree or the equivalent combination of education and relevant experience AND 8+ years of total relevant work experience   PREFERRED (OR ESSENTIAL) QUALIFICATIONS Advanced degree with analytical or quantitative elements High aptitude with business intelligence tools, with preference to Tableau and Alteryx Consultative skill   Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.   T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

Primary Details Time Type: Full time Worker Type: Employee Procurement Analyst - AUSPAC Indirect Procurement Location: Sydney, New South Wales Type: Permanent, Full-Time Applications close: Thursday 8th February At QBE, our purpose is to enable a more resilient future. We're an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage. We've been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty. Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance. The opportunity This is an exciting opportunity for a driven and ambitious individual with prior experience in a general Procurement role or a Financial/Commercial Analyst role looking to develop further within Procurement. This is a pivotal role as you will be owning and leading the activities to source, manipulate and interpret complex spend and data sets, supporting Category Managers with driving recommendations and decision making within the organisation. Reporting directly to the Category Manager of Professional Services, Key accountabilities for the role includes; Production of visually attractive and informative reports to support Category Managers with their various Procurement activities Collaborate with Indirect Procurement Category Managers to design, construct and maintain clear, accurate and detailed analytical spend reports and dashboards Support the Indirect Procurement team with the identification of category improvement opportunities and provide data insight to drive cost savings Support Category Managers with the preparation, interpretation, analysis and presentation of reports, pricing sheets and RFx (tender) proposal submissions as required Own and lead the discovery, collation, interpretation, and representation of complex spend and data sets to support Category Managers with driving recommendations and decision making Monitor trends in the marketplace and the business, analysing external and internal data to deliver insights to the Indirect Procurement team Support with the maintenance of key performance analytics to monitor procurement activities, ensuring and collaborating within the Indirect Procurement team and with required teams/stakeholders to ensure all are tracking to their targets Responsible for the governance and reporting activities relating to the upcoming 180-days contract expiry list within the Indirect Procurement team,working with Category Managers to ensure commercial outcomes Responsible for supporting and monitoring contract management and contract compliance activities within Indirect Procurement Assist with Procurement support and improvement activities and initiatives as deemed required by the Indirect Procurement leadership team to support the achievement of Indirect Procurement's objectives Your story so far You have experience with collating, analysing, manipulating and interpreting large volumes of complex spend and data sets from multiple sources. You adeptly transform this information into visually appealing, precise, and purposeful reports that provide actionable insights for the Indirect Procurement team. Prior experience in a comparable role such as Procurement Analyst, Financial Analyst, or Commercial Analyst is preferred. As a driven self-starter, you exhibit strong skills in problem-solving, time management, interpersonal relations, and project management with excellent attention to detail. You are able to work autonomously but also know when to seek for support at the right time with the ability to manage workload effectively in a fast-paced environment with competing priorities. You also have a continuous improvement mindset, and are someone who takes pride in their work with demonstrated ability to consistently complete tasks attentively and thoroughly, to the highest quality. Skills Sound Analytical and Financial/Commercial modelling skills. Must have prior experience with manipulation of large volumes of spend and data sets Experience with production of visually attractive and informative reports to support the Indirect Procurement team with the various Procurement activities Knowledge to design, construct and maintain clear, accurate and detailed analytical spend reports and dashboards Advanced Proficiency in Microsoft Excel Pivot tables, lookups, and macro programming Experience with PowerBi desirable Ability to Interpret financial data to recognise changing trends, patterns, and their meaning related to key performance indicators and thinking through solutions Excellent verbal and written communication skills Sound commercial acumen. Ability to identify and assess data and insights with the ability to extract and summarise key information for decision-making Relevant experience in service or financial -based organisations or other fast paced businesses Relevant tertiary/diploma qualifications in Economics, Finance, Data/Analytics or equivalent experience We are here to support you We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at Our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 2019-2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family Friendly Accredited since 2021 Join us. Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE takes a risk and compliance approach to COVID-19 vaccination and strongly encourages our employees to be vaccinated. Some roles require COVID-19 vaccination to perform the role. When relevant we will ask you to share your vaccination status as part of the application process. We won't be able to progress with applications where candidates choose not to disclose their status for roles that require vaccination in line with our risk and compliance approach. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] . Application Close Date: 07/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Technical Services Officer - Construction and Engineering Location: Open Nationally Type: Permanent, Full-Time The opportunity Technical Services Officer - Construction and Engineering - Provide technical support to a claims team, managing complex construction and engineering claims while ensuring exceptional customer service. Your new role The Technical Services Officer - Construction and Engineering within Casualty Claims will provide technical information, guidance and support to claims service teams, manage a portfolio of complex construction and engineering claims, deliver claims service to customers, assist with auditing of claims files, perform key review activities and reduce the number of claims. Your responsibilities will include: • Support the implementation of the claims strategy to enable delivery of overall business targets • Negotiate settlements of claims within authority levels • Assist with auditing and key review activities of claims files • Interpreting and actioning assessor, adjusting and expert reports, managing and instructing investigations and implementing findings in accordance with the overall strategy • Manage portfolio of complex construction and engineering claims effectively to achieve solid financial outcomes through effective decision making • Preparation for and attendance at settlement conferences, hearings, and other dispute resolution activities • Maintain current knowledge of insurance guidelines and policy changes and modifications • Compliance with all legislation, industry codes and company policies • Support the Service Manager and coordinate key review activities • Key technical referral point for claims queries from the Construction team • Deliver training • Engage with internal stakeholders (product, underwriting, sales) to support market facing activities, submissions for new business and develop customer value proposition • Provide feedback on policy wordings and endorsements About you • Relevant tertiary and/or industry qualifications in disciplines including engineering, construction, insurance and/or law • Minimum 5 years relevant experience in managing complex construction and engineering claims and/or in a similar role within the insurance industry • Deep knowledge of construction and engineering insurance products • Strong problem solving and analytical skills • Excellent negotiation and conflict resolution skills • Capacity for self-reflection • Capacity to give constructive feedback on claims performance to team members • Exceptional Written and verbal communication skills • A flexible attitude and a motivated, service-orientated approach that allows you to deliver superior results to your clients and deal with customers confidently and with empathy About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: • 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance • Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice • 18 weeks' gender-equal flexible leave for all new parents, including paid super • The ability to maximise retirement savings through voluntary super contributions and company matching • Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums • Additional leave and support through QBE's Family Domestic Violence First Responder Network • Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: • • 2021 LinkedIn Top Employer & HRD Employer of Choice • 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards • Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion • Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates • Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) • Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 22/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Manager, Customer Programs and Innovation Directly contribute to the success and performance of the QBE Brand Hybrid role - Newcastle or Parramatta Permanent, Full Time role Your new role We have an exciting opportunity for a Manager of Customer Programs and Innovation to lead the Managed Fund Claims Customer Solution stream. In this role you will be responsible for developing a suite of innovative customer solutions and strategic programs that deliver on improved outcomes for injured people, Employers and the business. This will include working collaboratively to identify, scope, develop and drive key initiatives and programs of work to enable an improved customer experience. This role will influence and collaborate with customers, partners, and leaders across the business in adopting a culture of improving customer outcomes by supporting employers in preventing and reducing the complexity of injury in the workplace. A day in the role may look a bit like this: Collaborate with business development and marketing teams to promote QBE Insurance solutions, solidifying industry leadership. Lead Risk and Innovation Specialists in managing Managed Fund Claims initiatives for customers. Develop and oversee financial budgets, working schedules, ROI assessments, and adoption metrics for program projects. Monitor project milestones to ensure timely progress, evaluating the effectiveness of injured worker recovery programs. Proactively seek innovative solutions to enhance injured worker outcomes and work closely with customers to understand project requirements. Oversee cross-functional projects, demonstrating an understanding of critical integration points. Communicate project direction, priorities, and status to all stakeholders. Act as a brand ambassador and subject matter expert for the company in new customer growth opportunities. Build strong partnerships with customers, intermediaries, and partners, including external service providers. Demonstrate teamwork and collaboration to address operational and service issues with internal and external stakeholders. About you Experience in a Project Management/Consulting environment Workers Compensation experience preferred but not essential Ability to conduct data analysis and provide suggestions for continuous improvement Relationship management/account management with both internal and external stakeholders Strong presentation skills and comfortable representing QBE in external environments About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 05/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee To develop and promote injury management strategies that are focused on early injury recovery and durable return to work Service Manager Hybrid, permanent role based in Parramatta Office 12 weeks equal paid parental leave (incl. super) Insurance and corporate discounts from day 1 The opportunity It's an exciting time to be joining QBE's Managed Fund Claims (Worker's Compensation). As a Service Manager, you will be responsible for providing direction , coaching, and coordination for a team of Case Managers and specialists. You will provide advice to the team on claims management, legislation, and quality, whilst leading the team in achieving individual and team performance targets. Your new role Supervise the quality management of all claims with the team Plan, manage and review team performance and customer satisfaction Identify training needs, assist in facilitating appropriate support and provide coaching/mentoring Ensure compliance with relevant legal, regulatory, industry and ethical standards About you Extensive experience in a workers' compensation claims role or"similar"role" Broad knowledge of workers compensation laws and compliance obligations with a core focus on legislative knowledge and work capacity decisions Demonstrated experience in supporting Case Manager coaching, decision making and technical claims management. Excellent people, communication, written, and networking skills. A person-centred approach to customer service and people management. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 09/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent, full time The opportunity As a Catastrophe Modelling Research Analyst, you will play a crucial role in enhancing our organization's understanding and management of risks associated with natural disasters. You will be responsible for researching, analysing, and modelling various catastrophe scenarios, providing valuable insights that will contribute to informed decision-making processes. Your new role In this role you will: Conduct catastrophe model validation for a range of external model vendors and internal models for peril regions around the globe for perils including: earthquake, flood, hurricane, cyclone, severe convective storm and bushfire perils Conduct climate change research and development projects and implementation in catastrophe modelling processes. Manage projects in a timely and efficient manner in collaboration with global teams and external service providers. Assist with catastrophe event response and other ad hoc tasks as required. Please note that for the successful candidate, this process will include a phone screen with our Talent Acquisition team, 2/3 interviews (either face to face or online via Teams) and background checks. About you Demonstrable experience in a similar role alongside a PhD, Master's or Bachelor's degree in a relevant field such as Mathematics, Statistics, Actuarial Science, Physical Geography, Meteorology, Flood Engineering or Atmospheric Sciences. Strong analytical and quantitative skills with a keen attention to detail. Excellent communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Proficiency in programming languages (such as Python or R), and GIS software skills Experience in the insurance, reinsurance, or risk management industry is a plus. Experience using catastrophe modelling software (e.g., RMS, AIR) is a plus but is not required. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 30/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Claims Officer - Accident and Health Location: Parramatta or Melbourne Type: Permanent Full-time The opportunity Our aspiration is to provide a world class claims service by seeking out the best way to help our customers during their time of financial need, whether it's sustaining an injury or falling ill making them unable to work. The start of this journey is to build Australia's most respected accident and health claims team and to do this we recognise that we must invest in our people. You will be providing delivery of superior claims service, determining proper policy coverage to conclude, investigate, and evaluate assigned cases. Your new role We are looking for a solutions focused individual, who pride themselves on providing an exceptional customer experience at every point of contact. Self-motivated individuals who maintain these levels of excellence through times of change and show resilience in the face of a challenge. About you Previous experience in accident and health or other classes of insurance is highly advantageous but not essential A strong focus on customer service with the ability to build rapport over the phone and handle varying customer expectations and demands A highly empathetic approach to dealing with customers, possessing the ability to be friendly yet professional Self-motivated with excellent organisational skills About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Customer Care Specialist Hybrid Role - 2 days in Office, 3 days from home Equal paid parental leave - with super! Insurance and retail discounts from Day 1 The opportunity Contribute to our customers' experience with QBE by delivery exceptional outcomes for all enquiries. Your new role QBE's Workers Compensation team is growing! 2024 is going to be an exciting year for QBE as we deliver high quality Workers compensation activities to our customers across 3 business divisions. Our Customer Care team is there to support all of our customers with any compliments or complaints they may have. With a solution focussed approach, our Customer Care team will actively aim to provide timely solutions and outcomes. More specifically the role will: Manage customer feedback including Customer Experience, Complaints and Service Recovery while ensuring responses provided in a timely manner at a high quality. Maintain high quality communication with customers in line with applicable industry, regulatory and internal SLA timeframes and requirements. Build and maintain relationships within QBE to deliver constructive and solutions focused feedback. Produce high quality reporting to ensure that customer feedback is communicated efficiently. About you With a background in customer service, you will bring an engaged and person-centred approach to your work. To be successful in this position, you will also bring: Previous experience in workers compensation or insurance background. Experience in a customer service or dispute resolution role. Experience in maintaining high quality reporting and administration. Ability to follow up, investigate and deliver outcomes effectively through your strong relationship building and collaborating skills. Ability to identify business problems and translate them into solutions to improve the customer experience. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 02/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Injury Management Specialist Location: Newcastle Type: Full Time, 12 month Fixed Term Contract The opportunity It's an exciting time to be joining QBE's Managed Fund Claims (Worker's Compensation). With solidified relationships and growth, our Treasury Managed Funds business is looking for an Injury Management Specialist to support our agencies and continue our high-quality service offering. Working on a diverse portfolio, our Injury Management Specialists provide crucial coaching and support to our Case Managers and Stakeholders. Your new role Provide proactive, expert injury management advice to claims staff and customers. Identify opportunities to review, develop and modify processes, procedures, standards, and guidelines in line with best practice. Comply with regulatory and legislative requirements relevant to medical and injury management intervention. Contribution to the preparation of training and policy material relating to injury, treatment, and medical management best practices. Support your team and wider business to uplift capability through means of training and coaching. About you Extensive experience in a workers' compensation claims role or"similar"role" Experience in Allied Health, Clinical, supervisory and/or workplace-based rehabilitation experience Tertiary qualifications in medical, health or a related area Broad knowledge of workers compensation laws and compliance obligations with a core focus on legislative knowledge and work capacity decisions Demonstrated experience in supporting Case Manager coaching, decision making and technical claims management. Excellent people, communication, written, and networking skills. A person-centred approach to customer service and people management. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 31/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee To partner with the business to enable capability programs, initiatives and strategies to bring them to life and support the uplift of people capability across our team. Capability Consultant Permanent, Hybrid role with 3 days working from home (Parramatta or Newcastle) 18 weeks equal paid parental leave (with super) Retail and Insurance Discounts from day 1 The opportunity Have a direct influence on the uplift and performance of our entire workers compensation business unit. Your new role It's an exciting time to be joining QBE's Workers Compensation unit. With steady growth and newly implemented performance standards across the industry, our Capability team play a critical role in ensuring that everyone in our business unit will be empowered through performance and development. As our new capability consultant, you will: Support the delivery and implementation of key capability programs and initiatives. Consult and collaborate with stakeholders internally and externally to identify, evaluate and deliver key projects. Collate and story tell key capability data as well as providing recommendations and feedback. Support the capability team via administration and coordination activities for BAU and project work. About you As a capability consultant, you will have the success of your peers and customers at the forefront of your mind as you provide crucial capability assessments. To be successful in this role, you will also have: Experience in workers compensation Administrative and coordination skills, with the ability to prioritise key tasks An effective collaborator who can work with a team and multiple stakeholder groups to achieve desired outcomes and common goals An excellent communicator both verbally and written, who can facilitate and present in meetings, workshops, and events and maintain a professional demeanor About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 09/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Flexible on location Type: Permanent, full time The opportunity We are currently on the lookout for an experienced Senior Underwriter specialised in Business Packages (BPK), Property, Liability and Farm insurance product to join the SME Underwriting Team. You will have the opportunity to use your insurance knowledge and underwriting skills while working collaboratively as part of a progressive national team. If you are passionate about delivering exceptional customer service, able to develop strong business relationships with our partners and thrive in a fast-paced changing environment then we would love to hear from you! Your new role This role will see you: Underwrite complex risks in accordance with defined limits of authority or class authority, organizational policy and underwriting standards Plan and implement a strategy to attract and retain high value customers and to improve poor performing policies Provision of underwriting advice, referral coaching and technical support to the team to assist in the development of individuals knowledge and excellent service to clients, combined with a profitable portfolio Monitor client and market requirements and client feedback by conducting client calls / visits Ensure all documentation is accurate and complies with organisation guidelines. Provide efficient and timely service & problem-solving solutions to brokers and clients. Develop and maintain good working relationships with all customers, intermediaries, and internal stakeholders Partner with Manager Partnerships team to proactively engage and work on a strategic plan to grow the business with targeted customer segments About you To be successful in this Underwriting role you will have.... Extensive experience as a Senior Underwriter Broad insurance industry knowledge with a focus on Packages, Property, Liability and Farm product experience preferred Established customer relationship management and communication skills Understanding of relevant Insurance market conditions Strong business acumen with the ability to analyse data and use for decision making Relevant problem solving and negotiation skills About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 10/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Flexible on location Type: Permanent Full-time The opportunity We have a great opportunity for an experienced Underwriter to join the SME Team. You will have the opportunity to use your insurance knowledge and underwriting skills, with particular focus on Business Packages, Farm, Liability, Motor and Property while working collaboratively as part of a progressive national team. If you are passionate about delivering exceptional customer service, able to develop strong business relationships with our international broker partners and thrive in a fast-paced changing environment then we would love to hear from you! Your new role This role will see you: Underwrite risks in accordance with defined limits of authority or class authority, organizational policy and underwriting standards Plan and implement a strategy to attract and retain high value customers and to improve poor performing policies Monitor client and market requirements and client feedback by conducting client calls and visits Ensure all documentation is accurate and complies with organisation guidelines. Provide efficient and timely service & problem-solving solutions to brokers and clients. Develop and maintain good working relationships with all customers, intermediaries, and internal stakeholders Partner with Manager Partnerships team to proactively engage and work on a strategic plan to grow the business with targeted customer segments About you To be successful in this Underwriting role you will have.... Extensive Underwriting experience within insurance Broad insurance industry experience and exposure to property, liability, farm and motor/ home products preferred Established customer/broker relationship management and communication skills Understanding of relevant Insurance market conditions Strong business acumen with the ability to analyse data and use for decision making Relevant problem solving and negotiation skills About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 10/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee The opportunity We have a permanent, full time opportunity for a Claims Officer within our Financial Lines claims team! This role is dedicated to ensuring the efficient and proficient handling of Financial Lines insurance claims, with a primary focus on delivering high-quality claims services to our valued stakeholders. Parramatta (1-2 days a week); otherwise flexible with candidate location Permanent, Full time Your new role Timely and accurate input, processing, authorisation and payment of claims. Timely determination of professional lines claims in accordance with company policies, industry standards and applicable legislation. Proper documentation of claims processing and outcomes. Managing claims using the appropriate external and internal specialists to achieve effective and efficient settlement outcomes. Manage complaints as per guidelines. Negotiation of claims settlements. A continuing improvement focus attitude towards implementation of new work practices and procedures, initiating and facilitating change and innovations. Ability to enhance and develop your own technical expertise and participate in professional development and training. Ensuring the delivery of the highest quality customer service and developing strong working relationships with all customers and service providers. Reporting in accordance with relevant company service standards and manuals. About you Professional/financial lines claims experience is preferred. Legal background and/or qualifications would be highly regarded Understanding of relevant industry legislation. Superior verbal and written communication skills and attention to detail alongside excellent analytical and technical skills Pro-active and energetic team player with the highest professional approach to all aspects of claims handling. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Job Summary Sydney CBD Permanent JN -122023-1952240 Jan 29, 2024 $180k - $220k Job Description This is an exciting opportunity for a Senior Risk & Compliance Manager to join a well-established international insurer and work on a transformation project with impact across the Group A leading international insurer, is seeking a Senior Manager - Risk in Change to join their dynamic line 1 team. In this critical role, you'll play a pivotal role in leading and delivering risk assessments, escalation and reporting relating to risk in change. Salary package up to $220k including Super Full-time permanent Sydney CBD Hybrid arrangement: a mix of work from the office and work from home About the Role Play a key role in the Group-wide transformation agenda as deep subject matter expert and senior trusted advisor for risk in change Identify regulatory, legislative and industry code obligations requirements for processes and controls intended to be delivered by the program, are considered throughout the project life cycle Engage and coordinate with the relevant IT Risk and Cyber teams to ensure required assessments for any new IT platforms, assets and or functionality are completed Montitor and report on key risk indicators and internal control performance to relevant internal stakeholder Advise on risk management matters faced by the division and in the development of processes to manage risk in line with risk appetite and the risk management framework About You: Tertiary qualifications 7+ years compliance experience within a complex financial services organisation Demonstrated experience in assessing risk and in developing and implementing plans to mitigate risk and leading and facilitating risk workshops (including for delivery and delivered risk assessments) Experience in privacy compliance and knowledge of Australian privacy laws Excellent verbal and written communication skills, capable of effectively communicating with audiences at all levels To be considered, candidates MUST hold Australian citizenship or permanent residency.

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story. Mandatory Skills: Must have hands on experience in Microsoft Finance functional modules like General ledger, Fixed assets, Accounts payable, Indirect sourcing and etc. Able to troubleshoot the tickets request raised by the users. Able to fix the problem / provide a solution and support the month end closure by the business. He/She will coordinate with the offshore team and provide the update. Should have strong analytical and problem solving skill. Duties and Responsibilities: Be a single point contact for customer for providing support. Resolve tickets raised in the system related to Microsoft F&O product. Provide month end support. Work with offshore team and provide required information to them to resolve tickets raised. Provide status on the project to the client leadership and Cognizant leadership team. Capture requirements and build functional design documents, Configure the system, provide training to the business users. Support development team by providing functional inputs, testing the development etc. Salary Range: >$100,000 Next Steps: If you would like to express interest in role, please click on the APPLY button now. We thank you for taking interest in this opportunity with us. For a complete list of opportunities with Cognizant visit http://www.cognizant.com/careers Cognizant is committed to providing Equal Employment Opportunities. Successful candidate will be required to undergo a background check. Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Jan 25 2024 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

? Join the Future of Finance! Exciting Opportunity at Cutting-Edge Crypto Market Making Firm! ? Are you passionate about the dynamic world of cryptocurrencies? Are you a seasoned leader with a track record of managing high-performing software engineering teams? Look no further! We are working with a leading market making firm operating exclusively in the thrilling realm of crypto, and we're on the lookout for a talented Development Manager to lead their globally distributed development team (15+). Location: Sydney, HK, USA, Remote, Global About Us: Our client is a  pioneers in the crypto market making space, utilizing advanced algorithms and cutting-edge technologies to provide liquidity and optimize trading strategies. With a commitment to innovation and a team of exceptional individuals, we are reshaping the future of finance. Role Overview: As a Development Manager, you will play a crucial role in steering our talented software engineering team towards new heights. Your primary focus will be on overseeing the development of high-performance trading algorithms and systems. The role is mostly hands-off, allowing you to leverage your leadership and architecture skills to guide a diverse team of engineers spread across the globe. Responsibilities: Lead, mentor, and inspire a globally distributed team of software engineers. Collaborate with cross-functional teams to define and execute the technical roadmap. Foster a culture of innovation, quality, and collaboration within the development team. Oversee the design and implementation of trading algorithms and systems in Python, C++, and Rust. Architecture and performance related inputs for software development Work closely with stakeholders to understand business requirements and translate them into technical solutions. Qualifications: Proven experience in managing globally distributed software engineering teams. Strong background in Python, C++, and Rust programming languages. Deep understanding of algorithmic trading and market making in financial markets (ideally the crypto space), Excellent communication and leadership skills. Ability to thrive in a fast-paced, dynamic environment. Perks and Benefits: Competitive salary and performance-based bonuses. Remote work opportunities with a globally distributed team. Exposure to the forefront of crypto market making and financial technology. Professional development opportunities and continuous learning.   Join our client on this thrilling journey into the future of finance! ?? #CryptoInnovators #MarketMakingLeaders #Rust #Crypto #C++

- Develop in-depth fundamental knowledge of a sector or industry, as well as broad base knowledge of financial markets - Identify pricing inefficiencies and collaborate with traders to monetize predictions - Identify new sources of data and transform unstructured data sets into signals - Own the information space you work within (i.e. large-cap tech) by monitoring trends in the marketplace - Employ holistic approach to predicting distribution of outcomes and making volatility predictions   Qualification: Undergraduate and/or postgraduate degree from a top school in economics/finance/commerce or STEM Excellent academic track record 4+ years equity analyst/portfolio manager experience at an investment bank, independent research provider, asset manager, or proprietary trading firm Fluency in written and spoken Chinese Motivation to function independently in a fast-paced and dynamic environment  Exemplary written and oral communication skills

Dear Wizard Of Web Development,

If you’ve been searching through countless lifeless job listings on Seek…

Almost slipping into a deep coma from the “We’re looking for a highly experienced 2IC web developer... blah blah blah” job adverts...

And you’re looking for an exciting opportunity to join the fastest growing digital agency in the country…(yes, we’ve got the awards to prove it)

Then this will be the most important job listing you ever read.

Here’s why...

My name is Sabri Suby and I am looking for a sharp and switched on 2IC developer to join our team.

But not any old developer, no. I’m looking for a ‘wizard’.

So what do I mean by a wizard?

It’s someone who loves the incredibly satisfying feeling of slicing up designs to pixel perfection..and then pushing those little bad boys live.

Someone who gets great satisfaction from seeing the designs they hand coded… go on to change someone's life (seriously).

I like to think of it as…

Gandalf With A Sprinkle Of Neo From The Matrix

You must be someone who looks at code like Neo from the matrix, something you can bend with your will.

Like something you take so seriously, that if coding was an Olympic sport you would take home the gold for Australia...

We’re looking for a 2IC developer who can smash out pixel-perfect designs, weekly.

That’s right, weekly. No more huge bloated projects that you have to stare at for months on end...until you can finally push them live.

You will constantly be working on a huge variety of new and exciting projects.

With an A-team of coding killers.

Shopify, Wordpress and good ol’ HTML.

And you won’t be joining some team of caged battery hen coders.

All forming some mass market production line of developers....

Where some huge faceless corporation fills you with enough Redbull to give you heart palpitations and makes you smash out lines of code until your fingers bleed.

Okay, okay...

Now, a little about us...

We are a full-service digital marketing agency that is growing FAST!

For the last two years, we’ve been ranked as the fastest-growing digital agency…

And the 17th fastest growing company in the country by The Australian Financial Review…

We’ve got clients in 49 different countries around the world.

And our business consists of…

90 Of The Wildest, Most Passionate Bunch Of Lunatic Marketers You’ve Ever Worked With...

And this is just one of the reasons we’ve been named in the Top 100 Coolest Companies in Australia 2016, 2017 and 2018 by Anthill Magazine….

And The Best Places To Work by The Australian Financial Review 2021, 2022 AND 2023.

Look, the list goes on and on…because we’ve seriously won more awards than you can shake a stick at…

Are there occasionally stressful moments? Sure — such is life.

Is every day peachy? Of course not — we’d be lying if we said it was.

But we do our best to make sure those are the exceptions.

We’re in one of the most competitive industries in the world.

An industry dominated by giants and frequent upstarts backed by hundreds of millions of dollars in VC money. We’ve taken zero. Where does our money come from? Our customers.

They buy what we’re selling and we treat them exceptionally well. Call us old fashioned.

But enough about us, what about you...

Are you…

• Passionate about the opportunity of joining the dev team of one the country's fastest growing companies?
• Dedicated to standing out from the crowd and delivering exceptional code?
• Tired of working hard with little fun or reward?
• Ready to take on an amazing role amongst an awesome team.
• Deadly serious about having the strongest gif game in the office?

But Before You Get ALL Excited…I’ll Stop You There...

Because this role won’t be easy.

We’re a fast-paced agency who demands nothing but the very best.

We push out hundreds of projects per year. All fueled by super clean, responsive...and most importantly high-converting designs.

It's quite a workload.

And, as such…

I need a super sharp and organised Wizard of web development at the helm.

Not only someone who knows how to code, but someone who can communicate limitations and opportunities within a project to a civilian (non coder).

Maybe you’ve been stagnating at a company with no growth prospects and want to be surrounded by a team of sharp devs.

Maybe you’re fresh out of uni and this is your first full-time job.

Maybe you are sick and tired of being a battery hen coder and drinking Kombucha… and want something a little more dynamic where you can see the measurable impact your work has on other people’s lives….

Whatever it is, you must share the belief that….

There Is Almost No Problem You Can’t Solve With Google, Stack Overflow, And A Rubber Duck...

No two days in this role will be the same.

However, our wizard of web development will be able to confidently:

• Be hands-on, with theme and plugin development for CMS (Wordpress and Shopify preferred, but let’s be real, CMS are all six of one half a dozen of the other).
• Command over HTML, CSS, PHP orand Javascript.
• Ability to Photoshop, Figma or other design tools to convert layered design files into HTML.
• Agency experience is a bonus, but an outstanding portfolio of projects is also great (both isare even better!).
• We use Git for version control - that shouldn’t be foreign to you.
• Excellent troubleshooting and problem-solving skills - a must for any developer.
• Communicate technical issues to Account Managers in plain English to educate and help resolve client problems.
• The fundamental requirement to this role is attention to detail - recognising that the little details make the difference, while still being able to see the big picture.
• Support the Head of Web Development with training and supporting the mid and junior members on the team.

Look, our ideal candidate will have an ‘I got this’ attitude...they will be solution-focused with a proven track record in punching out a wide variety of coding projects.

You will have to possess the ability to run through walls to get to a solution.

And won’t be the type of person who throws their hands in the air and gives up at the first sight of a challenge.

What will your everyday work look like? Will it be boring?

Well, let me just say this...

The List Of Random Requests And Strange Problems To Fix Will Keep Your Workday Varied And Far From Boring!

For example...

One day you might be slicing up code for a landing page…

And the next day you might be looking at a Shopify site and setting up a one-time upsell.

Then the following week you might be sharpening your gaze at some PHP, for a top secret internal project we’re working on in our crusade to take over the world (not in an evil way).

So...If you’ve been looking for your opportunity to get your foot in the door with a fast-growing company...

And want to join an A-team of coding killer and prove you have what it takes to succeed…

Then this job description has no doubt been like a breath of refreshingly crisp mountain air on a hot Melbourne summer's day…

Here’s What To Do Next...

Please take the time to write a Cover Letter that tells me about YOU.

Not some wishy-washy cover letter like…

“I’m a 26-year-old Sagitarius from Fitzroy - who enjoys vegan burritos, Kombucha and Daft Punk”...

No.

I want the details.

The juice.

The nitty-gritty.

Specifically why you think you would be the perfect fit for this role.

If you can’t take the time to do this.

Please don’t waste my time or yours by applying.

Best of luck.

Sabri

P.S. The fast-paced agency life is not for everyone. Only apply for this role if you thrive in a fast environment, are hungry to get your hands on piles of data and are ready to support our tribe to victory!

Please also provide a Cover Letter with your application. Applicants without one will not be considered.

• You must have work samples that demonstrate your abilities.
• We build a lot of landing pages, websites, eCommerce sites, and some completely custom projects - someone interested in practically applying their skills to solve real business problems would be a great fit for this position.
• You must have experience with server management - setting up and migrating sites and managing DNS settings should be a comfortable setting for you.
• You should be comfortable using APIs, getting your hands dirty in databases, and SSH should not scare you (too much).
• Experience in a lead or senior role is a big plus!
• Bonus for experience with AWS or other cloud hosting services, Google Tag Manager, Google Analytics, JS debugging, Vue, Infusionsoft, ActiveCampaign, or other CRMs, or a good eye for design.
• This is a fast-paced environment. You don't need to be the fastest dev ever, but you do need to be ready for a challenge.

What we're offering:

• Extensive training and full support - we take training very seriously and will provide you with the industry's very best and training, giving you the knowledge and confidence needed for greatness.
• Generous salary - we want Australia's best talent and reward as such.
• Driven and vibrant team of the country's most switched on digital marketers and growth experts
• Amazing growth prospects and upward mobility, build an empire within our fine progressive company.
• INSANE events - You name it and we've probably done it.
• Company trips away - such as glamping, Bali & Thailand.
• Two days work from home - because sometimes you just want to wear your comfy pants and slippers.
• Jawdropping headquarters in South Yarra (just off Chapel St.) is close to cafes and public transport.

P.P.S. If this job description excited you even just a little bit. And you believe that you are indeed the web developer wizard that we are looking for...

Then please write and send your cover letter ASAP as we're currently interviewing for this position and I'm sure it will get filled fast.

Who knows. Maybe it will be a fit and maybe it won't.

And maybe, just maybe, this will turn out to be the best job you've ever had.

We move at a lightning pace! Only successful candidates will be contacted. If you haven't been invited via email to submit a Video Interview Kit with us 5 business days after submitting your application, unfortunately, you haven't been successful this time around!

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About role:

As a Bid Manager, you will be supporting our sales team and all Bid management activities for Local Government. You will also provide the sales team a range of administrative and coordination tasks so they are able to focus on customers and opportunities

 Key Responsibilities:

• Manage bid responses from initiation to submission
• Prepare response documents including coordinating input from stakeholders and completing non=functional sections of the responses.
• Create, manage and keep current relevant tender response documentation 
• Management of tender panels, tender communication, tender search tools and communication of potential opportunities to the sales business.
• Assist the Sales Director and Sales Team with maintaining Salesforce data.
• Assist the Sales Director and Sales team with pricing
• Continuously evolve the bid process and bid submissions
• Assist with Sales Operations including assistance with pricing, process and the booking of deals.

Desired Skills:

Our ideal applicant has prior experience working in IT Vendor environment and demonstrate personal ownership, accountability and is outcome focused. You have high attention to detail and can build strong relationships across the business.

Familiarity with IT vendor bid, and sales processes is highly regarded.

 

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

 Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

 Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

 Benefits

Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of

Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.

Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits.

Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognition and rewards.

Tenure Milestone Recognition: We value and recognise the years of service of our people.

Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

 Civica Accolades:

‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

Great Place to Work: We are dedicated to creating an outstanding employee experience.

Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

Australian Business Awards – Employer of choice.

Top rated employer – Glassdoor: Our average length of service is 9 years.

Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

• Your chance to join a market-leading, global organisation
• Work within a dynamic, supportive, and collaborative team environment
• Opportunities for growth and development

*** Do you have a spark - do you have passion - do you have great positive energy? ***

Rentokil Initial - Pest is currently in search of an experienced Customer Service Team Leader to join our fast-paced Sydney-based team. We are looking for someone with excellent communication skills, the ability to prioritise, and to stick to deadlines but most of all, someone who is passionate about providing the best level of service to our customers and enjoys leading a great team for a great company to meet objectives.

The key objectives of this role are to maintain and increase Rentokil's Initial sales and customer services, handle customer complaints and inquiries, and provide outstanding customer service. The role also sees someone providing leadership, training, and development to the customer services team and implementing continuous improvement initiatives. We are looking for someone who will lead by example.

Rentokil Pest has been offering Pest solutions to businesses for over 50 years. We operate in all states of Australia employing passionate people to manage, maintain, and service our extensive customer network.

What's in it for you:

• A market-related salary plus great benefits
• The chance to work for a multi-national business offering excellent growth and development opportunities
• An experienced, supportive, and collaborative team environment

The main duties for this role include:

• On-going training, development, and coaching of the team to support high performance and ensure team members have a thorough understanding of their roles and responsibilities
• Monitor individual and team performance to build customer service capability and high-performance customer service outcomes
• Receiving inbound calls and email inquiries from Commercial and Residential customers
• Develop and support a positive team culture of continuous improvement
• Ensure delivery of excellent customer service through fast and accurate processing of Customer queries and coordinating with other departments to resolve customer enquiries
• Managing customer escalations and liaising with internal departments to resolve complaints
• Report on a daily basis activity and results
• Providing administrative and account support including month-end processes

The ideal candidate will possess:

• Previous experience with customer service in a leadership role
• Essential Experience in working and/or running a call center
• The ability to build long-term internal and external relationships
• Exceptional written & verbal communication skills
• Attention to detail and problem solving
• Intermediate Microsoft Office skills
• Time Management and Organisational Skills

The successful candidate must be able to pass a Pre-employment medical, drug, and alcohol screen as well as reference checks.

If you are looking for an exciting role supporting a great team and the opportunity to advance your career with a global and reputable company, then this is the role for you! APPLY NOW!

Employee Testimonial -

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

"The team culture is inclusive, family-oriented and feels like a small business even though it is global"

Lisa Craker

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones