• Performs services and treatments pertaining to the Beauty/Spa Therapist classification; facial treatments, body treatments, body massages including aromatherapy massage, deep muscle massage, and any other Spa treatment offered.
• Recommends wellness-inducing lifestyle practices, as well as home care (retail) to guests following a thoughtful evaluation of their wellbeing based on Consultation Form and observations made during treatment.
• Acts responsibly at all times in relation to personal safety along with the safety of colleagues and guests of the spa.
• Builds rapport with guests, actively establishing genuine emotional connection to create a loyal clientele.
• Maintains and proactively updates own knowledge of all treatments, wellness journeys and any current promotions. 
• Acts as the In House Trainer for the Therapist team, assisting with product and procedures.
• Liaises with official partner brand trainers to ensure updated protocols are observed and product knowledge is up to date. 
• Assists with the recruitment, induction, training, and supervision of all Spa Therapists as per Sofitel Spa service standards and operational protocols.
• Creates list of operational tasks for the Therapist team to conduct during slow periods.
• Is aware of staff moral and councils where necessary, attempting to resolve grievances as quickly as possible. 
• Assists in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.
• Ensures product usage adheres to established treatment protocols, training Therapists to minimising wastage. 
• Conducts regular standard tests and room checks on Therapists, keeping records to assist in accurate rewards based on Spa Incentive Programme.
• Maintains an understanding of the functions of other departments and how these interlink with the spa. 

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

Our group is growing fast and we need a person who can lead business development for Data Services business for Visa’s Seller and Non-traditional clients in Australia, New Zealand, and the South Pacific. This role requires close collaboration with Data Science delivery team within Visa locally and regionally. The Director of Business Development will manage multiple clients and partners to expand data services business.  

Core responsibilities will include:

1. Create a growth strategy for the data services business.
2. Develop and execute strategic plans to achieve sales target and expand customer base.
3. Identify, negotiate and close business deals with potential clients.
4. Partner with functions across Visa (e.g., Data Science, Regional Centre’s of Excellence, Merchant Sales & Acquiring and Client Services) to collaboratively see opportunities.
5. Establish proficiency in Visa data services and communicate Visa value propositions for our clients.
6. Maintain a deep understanding of the industry trends, market activities and competitors.
7. Collaborate with data science SMEs to align solutions with client/ market needs.
8. Provide detailed update to the LT on revenue, sales target and client satisfaction.
9. Document processes, key findings which can be used for learning and development across the team.

Day -to-day responsibilities will include:

1. Develop compelling client proposals to meet sales targets including pricing and delivery resource model requirements.
2. Meet new and existing clients and partners to pitch data solutions.
3. Project manage client engagements including contracting and billing process.
4. Prepare project materials including data requirements and frameworks.
5. Deliver compelling client presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly.
6. Playback results and success of program to clients, leading to renewed contracts and program extensions.

About our team

The Data Services team at Visa Consulting & Analytics (VCA) plays a pivotal role within the Global Data Solutions organization. Comprised of dedicated data scientists, analysts, and engineers, we help major companies through analytic solutions. Our main objective is to build solutions that empower our clients leveraging one of the largest datasets in the world, VisaNet.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As 2IC, you will be leading the team throughout the daily operations of our busy airport hotel. This role allows the individual the ability to lead all aspects of the hotel business; Front Office, Reservations, Night Audit, Housekeeping, Engineering and Food & Beverage.

Working closely with the Hotel Manager this is a great opportunity to collaborate with a supporting leader in preparation for the next step in your career.

What You Will Be Doing:

• Leading the team alongside the Hotel Manager which will include assisting with AM and PM coverage
• Assisting the departments within the hotel when needed – kitchen, housekeeping, night audit, maintenance & front office operations
• Day to day you will be overseeing reception operations; from checking in guests to handling member queries as well as making sure all aspects of the hotel are flowing smoothly
• Back of house responsibilities include the of completing administrative tasks such as rosters, reporting etc.
• Supporting, nurturing and empowering our Heartists through the daily operations and their own hospitality journey
• Delivering on project implementation with ideas to improve the hotel, customers experience and the workplace culture
• Bring your own uniqueness to the role

The Finance team at Lendi Group comprises Financial Reporting, Financial Operations and Business Partnering professionals with a common mission to build the leading modern finance team. We go beyond spreadsheets and PowerPoint by leveraging best-in-class technology to deliver fact-based insights and decision support to influence business strategy.

As a Group Accountant, you will be part of the Financial Reporting Team to ensure accurate financial reporting, regulatory compliance, and process improvement initiatives. From completing the month-end close processes to delivering the statutory reporting obligations, you'll play a pivotal part in upholding financial integrity and supporting stakeholders across the business.

This is a full-time contract role for 12 months, where your expertise and contribution will make a lasting impact. 

What you will get to be part of:

• Work as a team to complete the group-wide month-end close process, conducting detailed P&L review across all our brands and performing variance analysis
• Perform bank reconciliations and balance sheet substantiation process
• Deliver statutory and regulatory reporting obligations and undertake tax compliance work
• Contribute to maintaining the integrity and financial control of our general ledger
• Partner with our financial operations and business partnering teams to support stakeholders as a cohesive finance function 
• Identify opportunities focused on process improvement, leveraging technology to improve reporting
• Assist with the preparation of consolidated financial statements and the annual audit
• Provide support on ad-hoc reporting or projects
• Be a role model of best practices in risk culture in all our processes

Located in Sydney or Melbourne, we are looking for a motivated and customer obsessed individual to join our Merchant team and deliver the best possible experience for Visa’s merchant partners. Responsible for all elements of merchant partnership growth and success, the successful candidate will take a leading role to deliver Visa’s merchant initiatives, including acceptance programs and enhancing merchant customer loyalty and engagement through wallets, co-branded cards and offers. You must be able to develop enduring, strategic relationships with partners and within Visa’s organisation.

Key responsibilities

• Work closely with account executives and sales specialists to deliver the optimal customer experience and deliver growth, trust and value-added service benefits to Visa’s strategic merchant partners and the Visa network.
• Deliver innovation discovery workshops for strategic merchants and undertake merchant portfolio optimisation initiatives.
• Understand the key business drivers of our partners to provide relevant support and guidance to help them navigate payment related opportunities and challenges.
• Merchant inbound sales execution, including proactive engagement, lead generation and nurturing activities like facilitating webinars, managing email campaigns and monitoring performance to drive value added services growth.
• Merchant co-brand program optimization, contract management and partner engagement.
• Develop initiatives, resources and leverage tools to contribute to the team’s delivery of scalable account management, customer success and sales.
• Establish and maintain positive and constructive relationships with merchant partners to understand their pain points and influence their preference for Visa by identifying and introducing appropriate Visa capabilities.
• Partner with peers in other functional areas (e.g., marketing, loyalty, analytics, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources.
• Demonstrate an understanding of key industry trends and interrogate data to produce insights and analyses to improve partner performance and drive understanding of partner issues
• Understand merchants issues and determine appropriate Visa products and solutions to prioritize and develop go-to-market sales approach

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The ANZ People and Culture Business Partner is a strategic HR role responsible for partnering with business leaders to drive people initiatives, enhance employee engagement, and support organisational growth. This role will focus on both salaried and hourly paid employees, ensuring a positive employee experience and alignment with company values.

Responsibilities

Business Partnership:

• Collaborate with ANZ business leaders to understand their needs, challenges, and goals.
• Provide strategic HR advice and solutions to drive business performance.
• Act as a trusted advisor to senior management on all people-related matters.

Employee Relations:

• Manage serious employee relations issues, including investigations, performance management, and conflict resolution. Delegate lower-level ER to HR Advisor
• Ensure compliance with employment laws and company policies.
• Own the annual driver survey process and use the results to promote a positive and inclusive workplace culture

Talent Acquisition and Retention:

• Partner with the Talent Acquisition Partner to attract and retain top talent.
• Develop workforce planning strategies to address skill gaps and succession planning.
• Support recruitment efforts for critical roles.

Performance Management:

• Coach managers on performance management processes.
• Drive performance improvement initiatives.
• Conduct performance reviews and goal-setting discussions.

Learning and Development:

• Identify training needs and collaborate with L&D team to design relevant programs.
• Support career development and growth opportunities for employees.
• Coach, mentor and guide HR Advisor and Talent Acquisition Partner to deliver excellent service

Compensation and Benefits:

• Work closely with Finance and Compensation teams to ensure competitive compensation and benefits programs.
• Provide guidance on salary reviews and bonus structures.
• Oversee the weekly payroll by assisting HR advisor with any anomalies or queries

Health and Safety:

• Collaborate with the WHS Manager to promote a safe work environment.
• Ensure compliance with WHS regulations and policies.

Due Diligence:

• Ensure Annual Modern Slavery statement is updated and continuous improvement initiatives are captured
• Work with HR Advisor to ensure annual WGEA data is provided accurately and on time
• Capture any employment law updates and advise management accordingly
• Assist WHS Manager and Quality Manager in collection and presentation of people data in relation to annual ISO audit

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world.

How will you help Xe become more successful?

The SME Client Manager – APAC will own the growth of the Digital (SME) book of Corporate customers across Australia & New Zealand. This role will be tasked with growing the existing business, supporting the transition towards more technology centric experience, and driving a high-performance culture in the digital team.

Our principles

• AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery

• RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility
• COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

What you'll do;

The ideal candidate will have experience managing a high performing inside sales function, an in-depth knowledge of the conversion funnel from first time website visit to trading customer, experience in CDD/KYC/KYB requirements and technology in the FX and international payments space, and the ability to leverage digital tools to drive revenue and profitability across a large portfolio of SME customers.  The role will report to the Head of Corporate APAC, but collaborate closely with the Growth function in the US, as well as leaders and individual contributors across the High Value Corporate Dealing and Sales functions, Compliance Operations, Payment Operations and Regulatory Compliance throughout APAC.

KPIs to own

-          Total Digital revenue

-          Conversion rate of new digital applications to traded customers

-          New in-year revenue from newly traded customers

-          % retention of digital book

KPIs to influence

-          Conversion of new web visitors to applications

-          Total APAC corporate new in-year revenue from newly traded customers

Who You are;

As SME Client Manager– APAC, your responsibilities will include:

• Digital Interaction Optimization: Utilize digital tools to analyse customer interactions across our digital platform. Identify areas for improvement and implement changes to enhance the user experience and drive revenue growth.
• Sales Transformation: Lead the transformation and modernization of the sales process, sales infrastructure, and client portfolio management to improve key metrics such as revenue per client, sales productivity, sales operating leverage, contribution profit, time-to-active, CAC/LTV, retention, and SoW growth.
• New Client Conversion – design and execute an inside sales strategy, working closely with Product and Growth teams, to maximize conversion of new inbound applications to trading customers. The focus will be ensuring appropriate cadences and touch points from the inside sales function from application through to first trade, and streamlining the requirements and methods of obtaining KYC/KYB to improve customer experience and time to verification.
• Digital customer service & portfolio growth – design and execute the appropriate service model to maximize the growth and retention of Digital customers. Implement strategies to grow the existing portfolio by up/cross-selling new platform capabilities, aligned with the product roadmap.
• High value customer segment – put in place appropriate processes and measures to identify digital customers to “graduate” to the high-value service model, and vice versa, working closely with the high value team and Head of Corporate to ensure our Dealing roles are only focused on the customers that need and deserve that level of service.
• Pricing Optimization – at a portfolio and individual customer level, optimize how we price our Digital book of customers to maximize retention, conversion and revenue growth over time.
• Customer-Centric Approach: Represent the voice of every corporate customer that uses our web platform and collaborate with Product, Technology, and Operations to influence the redesign of the customer journey and internal processes, with a focus on enhancing the end-to-end customer experience and maximizing revenue potential.
• Team Leadership: Develop and lead a high-performing sales and service team, driving adoption of sales enablement and modern sales tools, standardizing best practices, and fostering a culture of performance. This includes the digital transformation of existing sales and compliance processes and teams to align with new sales motions.
• Experience in FX or International payments is desirable.

Benefits

• 20 days annual leave increasing with each year of service (capped at 25 days
• Paid day off for your Birthday
• Discounted Euronet Employee Share Purchase Plan (ESPP)
• Plumm Mental Health and Wellbeing
• Competitive market-based salary
• Annual Discretionary Bonus
• Superannuation
• Healthcare

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce.  A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects. 

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone.  This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on [email protected] 

Sleek.com is on a mission to revolutionise how entrepreneurs operate their businesses. We want to give business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business.

We are a team of 400+ Sleekers from 18 countries, with offices in Australia

• An open and inclusive culture with an international team that believes in the values of S.L.E.E.K - Simplicity, Loyalty, Entrepreneurship, Excellence and Kindness
• Loads of opportunities to build things and break them without any issue - as long as we learn from it :)
• Grow with our team, grow your career in a fast-moving, always evolving industry
• $1,200 of allowance for health & wellness - health insurance, fitness membership, home office...
• Flexible work arrangements

NOTE: You must be eligible to work in Australia. Work & Holiday visa accepted. 

About Sleek

Sleek.com is on a mission to revolutionise how entrepreneurs operate their businesses. We want to give business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business.

We are a team of 400+ Sleekers from 18 countries, with offices in Australia

• An open and inclusive culture with an international team that believes in the values of S.L.E.E.K - Simplicity, Loyalty, Entrepreneurship, Excellence and Kindness
• Loads of opportunities to build things and break them without any issue - as long as we learn from it :)
• Grow with our team, grow your career in a fast-moving, always evolving industry
• $1,200 of allowance for health & wellness - health insurance, fitness membership, home office...
• Flexible work arrangements

NOTE: You must be eligible to work in Australia. Work & Holiday visa accepted. 

Are you passionate about helping individuals regain their mobility, improve their quality of life, and achieve optimal physical health?

We are seeking a dedicated and skilled Physiotherapist to join dynamic team at a leading physiotherapy clinic in Sydney's CBD.

This is a well-established physiotherapy clinic dedicated to providing personalised, high-quality care to clients with a focus on evidence-based practice and holistic treatment approaches.

Responsibilities:

• Conduct thorough assessments to identify clients' needs and develop customized treatment plans.
• Implement a variety of physiotherapy techniques and modalities to address musculoskeletal conditions, injuries, and mobility limitations.
• Provide hands-on therapy, therapeutic exercises, and education to promote optimal recovery and prevent future injuries.
• Collaborate with other healthcare professionals and support staff to ensure coordinated care and positive outcomes for clients.
• Maintain accurate and timely documentation of client assessments, progress, and treatment plans.

• Bachelor's or Master's degree in Physiotherapy
• Current registration with AHPRA
• Strong clinical skills with a solid understanding of musculoskeletal anatomy, physiology, and biomechanics.
• Excellent communication and interpersonal skills, with the ability to effectively engage with clients and collaborate within a multidisciplinary team.
• Commitment to ongoing professional development and evidence-based practice.

• Competitive salary commensurate with experience and qualifications.
• Opportunities for professional growth and advancement within a supportive team environment.
• Access to continuing education resources and mentorship opportunities.
• Comprehensive benefits package including health insurance and retirement savings plan.
• Work-life balance with flexible scheduling options.

At Mediix, we believe in the power of referrals. Recommend a qualified candidate and receive a bonus through our referral program.

If you are interested in this role and would like more information, please don't hesitate to contact Anna [email protected]

If this role isn't quiet suitable for you, please get in touch as I am working on a number of other roles that might be of interest.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

The role will sit within the Payments and Schemes Operations team providing support to the Schemes and Applications Team.

As the successful candidate for this role, you have a proven track record of being organised in a fast-paced environment by providing administrative support and managing governance committee meetings. You will also bring high energy and be self-driven to support like minded people within the team.

We offer you a challenging role within a great team in a dynamic organisation where you will have significant opportunities to influence and make a difference. This role will be perfect for someone who is willing to take the next step from an executive assistant role into a role within an Operations team that is fast moving and dynamic.

Do you want to play an important role in a very progressive and dynamic team with a high pace of action and a lot of fun? - then this is definitely for you!.

Responsibilities of the role will cover the following key areas:

• Support, coordinate and manage committee members to complete assigned actions within agreed timeframes.
• Provide support to internal stakeholders including preparation of agenda, meeting materials and minutes of meeting.
• Distribute meeting materials to agreed internal and external stakeholders.
• Coordinate and schedule committee meetings, communicating with members to track attendance.
• Ensure effective guidance and support to the organisation in maintaining existing scheme rules.
• Provide support to internal working groups.
• Maintain the upkeep of external member facing portals.
• Assist in publishing documents to external member facing portals.
• Being a point of contact for committee members.
• Organising catering for meetings.
• Setting up meeting rooms to include testing meeting room technology.
• Providing complete admin support to the Scheme Management Team.

The skills & knowledge you need to have:

• At least 3 years working in the payments industry with a responsibility for committee management or similar.
• Experience in coordination and organising internal stakeholders to enable collaboration and efficient communication
• Skilled in using Microsoft Office Suite and Adobe Acrobat
• In-depth understanding of governance committees and member structure organisations.
• Proven capabilities to manage multiple priorities and deliver on those priorities within the agreed timelines. 
• Detail-oriented and highly organised.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.

What’s next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.

This highly valued role is integral to the success of our National Strategic Advisory team and is a fantastic opportunity to utilise your knowledge in property, strong administration skills and high attention to detail. This is a great opportunity for a driven Property or Economics degree graduate looking to kickstart their career in a dynamic team. 

Some of your key responsibilities will include:

• Coordinating and preparing reports, marketing materials, submissions and presentations.
• Client liaison, including booking meetings and following up on client requirements. 
• Collating fee forecasts and managing debtors.
• Actioning invoices and expenses.
• Organising for domestic team travel and accommodation. 
• Updating the CRM Database.

AECOM has an exciting opportunity for a Senior / Principal Transmission Lines Engineer to join our Transmission & Distribution team in Sydney.

Our energy business across Australia and New Zealand is fast responding to, and rapidly transitioning to a low carbon and renewable energy future. We are seeing unprecedent investment in utility scale renewable energy projects and decarbonisation opportunities across our client base.

The Senior / Principal Electrical Engineer will be responsible to work with and across a strong Transmission and Distribution Team and to provide the appropriate technical support, business development and deliver quality project outcomes on time and on-budget delivery.

This position requires you to be responsible for the development of the transmission line design, specifications, and interface with other disciplines on design issues across all project aspects.

You will be given the unique opportunity to work with our key clients who are about to embark on an ambitious major transmission works program of a scale not seen in the Australian electricity sector in many decades.