EstimateOne is an Australian-born SaaS platform and one of AFR’s 2022 Best Places to Work in Australia and NZ. Headquartered in Richmond, Melbourne, our ambition is to become the global industry standard procurement platform in the commercial construction industry. Our platform connects Builders, Subcontractors and Suppliers and supports better decision-making by all parties.

About the role

This is an exciting role for a Senior Business Analyst to join EstimateOne, which will see you bridge the gap between various stakeholders and the development team, ensuring that the software solutions delivered align with business goals and user needs. 

This team has a broad and deep remit spanning Subscription, Billing and Payments (SBP) enablement and commercialisation. The main project that the team is working on is building functionality to enable SBP, in particular, migrating to Chargebee as our subscription management platform as well as supporting enabling tooling such as GoCardless and Salesforce.

This Senior Business Analyst role will support the team's delivery by:

• Ensuring stakeholders are both heard and kept up to date about the team
• Capturing and communicating system requirements for the team
• Documenting and communicating system functionality for users 
• Facilitating stakeholder training, usage and handover through communication, training,  documentation and sign-off of system functionality.
• Supporting the team's delivery, ways of working and continuous improvement
• Working with a range of wider stakeholders including the CTO, Engineering Manager, Engineers, Product Manager, Chief Customer & Commercial Officer, General managers and Head of Functions (Finance, Design, Sales, etc). 

In addition, the role will take on some project management and coordination responsibilities taking a disciplined macro view of time, resource, budget, risk and issue management.

We're looking for smart people who are keen to hustle and collaborate - it's that simple. The ability to champion our values matters to us; we care about our team and you'll be joining a group of people who want each other to be happy and successful.

About You

• You’ve got a good track record in Business Analyst roles within a SaaS organisation (across subscriptions and billing is a bonus!)
• You are passionate about solving customer problems
• You have a strong desire to improve the team’s delivery
• You have a strong desire to help the business get value from our customers commensurate with the value we give to them
• You’re a clear and transparent communicator of progress and also needs
• You have strong Business Analysis knowledge and a willingness to uplift the team.
• You’re a systems thinker interested in improving the efficiency of internal team processes and tooling
• You’re willing to understand the customer and business problems and help determine pragmatic ways to solve them
• You want to be part of the all-important cash register for a high-growth business. You’re interested in the commercial engine of a business - how to efficiently and effectively take payments, manage subscriptions and support flexible billing.
• You like to roll your sleeves up and get your hands dirty wherever you can

What else?

• We are flexible about hours. You don't have to work full-time, although we'd love it if you did - part-time is an option for all of our roles.
• You'll need to be a great communicator and a fluent English speaker.
• You'll need to be legally eligible to work in Australia.
• Formal training/education is nice, but not a hard requirement (after all, our founder dropped out of university after six weeks...)

Perks

There’s more to working at EstimateOne than just creating game-changing technology for the construction industry. We know that to reach the lofty goals we set ourselves we need to look after our team, our shareholders and the industry we serve. These are just a few of the things we offer:

• Flexible working hours & the ability to work from home
• $5,000 each year to put towards your professional development
• 5 days of entrepreneurial leave per year, to work on your side projects and make them come to life
• Generous paid parental leave & volunteer leave
• $500 each year to create your perfect work from home set-up
• Business-wide activities each quarter (think escape rooms, pottery, cooking classes, lawn bowls, games afternoons)
• We also match not-for-profit donations 2:1 - to name a few!

EstimateOne is an equal-opportunity employer committed to providing a work environment that embraces and values diversity and inclusion. If you have any support or access requirements, let us know when you apply so we can support you. As a 2022 Circle Back Initiative Employer, we also commit to responding to every applicant.

#LI-Hybrid

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About The Role

Reporting to the Chief Product and Tech Officer, you will join a dynamic team partnering with Product and Technology (P&T), Sales & Marketing (S&M), Customer Success and Finance leaders. With regular exposure to the Senior Leadership Team, you will play a leading role in championing commercial decision making, providing analysis, insight and advice to drive business performance. You will also contribute to developing, implementing and maintaining financial reporting and risk management processes.

What You'll Do

As a Senior Commercial Analyst at ROLLER, you will be an integral part of our product team, specializing in product analytics. Your primary focus will be on extracting valuable insights from product data, conducting deep dives into user behavior, and collaborating with cross-functional teams to optimize our product offerings. Key responsibilities include;

• Data Analysis: Utilize your strong analytical skills to dissect product data, identify patterns, and extract meaningful insights to guide product development decisions.
• User Behavior Analysis: Analyze user interactions, adoption rates, and customer journeys to understand how users engage with our products and identify areas for improvement.
• Feature Impact Assessment: Assess the performance and impact of new product features and enhancements, providing recommendations for optimization.
• Product Performance Metrics: Define and track key product performance metrics, such as user retention, conversion rates, and user satisfaction, to drive continuous improvement.
• Investment Analysis: Evaluate the potential return on investment (ROI) for new product initiatives, helping prioritize development efforts and resource allocation.
• Influence Strategy; Challenge the appropriateness of expenditure and improve group prioritization of key projects.
• Payments Processing Analysis: Analyze payments processing data to optimize unit economics, enhance the user payment experience and mitigate risk.
• Pricing; Assist with pricing analysis and project management.
• Competitor Analysis: Monitor competitor products, features, and market trends to help position our products competitively.
• Cross-functional Collaboration: Collaborate closely with product managers, UX/UI designers, engineers, and other stakeholders to translate data insights into actionable product improvements.
• Reporting and Visualization: Create compelling reports and visualizations to communicate findings, trends, and recommendations to both technical and non-technical teams.

About You

• Bachelor's degree in Finance / Accounting, Business Analytics, Data Science, or a related field. 
• Expert analytical / modeling skills, with ability to analyze large quantities of complex information and summarize key takeouts 
• Proven experience in product analytics or a similar role within a SaaS or tech-focused company.
• Detail oriented with ability to prioritize tasks and meet timeframes while adjusting to changing priorities
• Gets involved in discussions outside the 'numbers', active contributor to strategy
• Proficiency in data analysis tools and strong understanding of data visualization techniques and tools (e.g., Tableau, Power BI).
• Excellent communication skills to convey complex data insights effectively.
• Passion for technology and a strong desire to contribute to product success.

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate) 
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Highly flexible work environment with an All Access pass to WeWork depending on your location
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our CFO
   You will get to meet with our CFO to learn more about the role & ROLLER whilst also talking through your experience in more detail
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you'll receive an offer to join!

Mediix Recruitment is currently seeking an experienced Exercise Physiologist to join a busy clinic in Bentleigh, VIC.

Our Client is a thriving allied health business located in the bayside area, dedicated exclusively to exercise physiology. Over the past two years, their clinic has welcomed over 500 clients through its doors. As a part of their continuous growth, they are seeking two motivated Accredited Exercise Physiologists to join their dynamic team.

Facility Overview:

Their 230-square meter complex boasts treatment rooms and a spacious gym facility. Focused on providing specialised exercise physiology services, they do not operate as a general gym but rather as a clinic catering to clients with chronic diseases and conditions. Their structured approach involves individual and group sessions, with program updates every 6-12 weeks.

Position Overview:

You will play a crucial role in a vibrant multidisciplinary team. The role includes managing a diverse caseload of approximately 50-60 clients, conducting NDIS sessions, group sessions, and EPC/Medicare 1:1 sessions. You will be supported by a team of experienced exercise physiologists and receive mentoring from a very supportive business owner, who has over 25 years of industry experience.

Caseload Breakdown:

10-15 NDIS sessions per week with $166.99 income per session.

1-2 group sessions/classes per week with 10-16 clients at $15-$22 per client.

5-10 EPC/Medicare 1:1 sessions per week at $129-$119 per session.

Salary Range:

AEPs earn between $2,500 - $3,500 GROSS per week. This translates to a minimum of $125,000 to $175,000 annually, or approximately $100,000 to $150,000 after rent is paid.

• Relevant tertiary qualification in Exercise Physiology
• Strong commitment to client outcomes and evidence-based practice
• Experience working within disability and aged care settings (highly desirable)
• Excellent communication and interpersonal skills
• Ability to work effectively within a multidisciplinary team

• Flexible roster allowing AEPs to choose their preferred hours. Standard working hours are 8am-4pm or 11am-7pm. Weekend options are also available upon request.
• Early finish on Fridays
• Generous package including an iPad, all necessary testing equipment, and initial weekly rent relief.
• Supportive and friendly management

If you are passionate about making a positive impact on individuals' lives and delivering high-quality care, we would love to hear from you.

Please submit your application below. For further information, please contact Anna at [email protected]

We are currently looking for a Data Centre Technician to join the facilities team which operates on a 24/7 basis.

Based in Macquarie Park, the purpose of this role is to support the Facility Management team with the day-to-day operations of the data centre by providing high quality & efficient technical maintenance and customer service.

The successful candidate will be required to work a 4 – 5 – 5 rotating shift roster with day shifts from 7am - 7pm and night shifts from 7pm - 7am.

Key Responsibilities include:

• Delivery of cabling needs, electrical and data, to customer racks and areas
• Attend to remote Hands Request
• Assist with the maintenance of all core electrical and mechanical systems
• Ensure that facility problems are identified and resolved in a timely manner
• Manual handling

From time to time, during shifts there may be travel between sites as required.

This is a new role as an Internal Sales Specialist for CNC Machinery. You'll be at the forefront of driving new business opportunities, engaging with warm leads, and contributing to our growth across the Eastern Seaboard. This is an office-based role and if you're mechanically minded, possess a background in machinery, and are ready to take on a role that combines initiative, follow-up, and a hunger for success, Macro is the place for you.

About the Company 

Embark on a dynamic career journey with MACRO™, a prominent welding and cutting supply specialist with over 45 years of industry excellence. Their innovative solutions are custom-engineered to drive business growth and revenue for their clients. Explore a diverse range of products and services, and be part of their commitment to continuous advancement in the welding and cutting landscape.

Responsibility:

• Proactively follow up on inbound warm leads, ensuring timely engagement and nurturing relationships.
• Focus your role on strategic cold calling, identifying and pursuing new business opportunities.
• Drive the acquisition of new business accounts and strategically expand Macro's presence on the Eastern Seaboard.
• Effectively manage and develop the Eastern States of Australia, identifying key prospects and opportunities.
• Leverage your mechanically minded background to understand client needs and provide tailored CNC machinery solutions.
• Utilize Hubspot to manage leads, track interactions, and streamline the business development process.
• Conduct thorough market analysis to identify trends, competitors, and potential areas for business growth.

Qualifications:

• Possess a strong background in machinery, demonstrating a solid understanding of CNC machinery.
• Experience in utilizing CRM systems, with a focus on efficient process management and lead tracking.
• Display a hunger for success, actively seeking and pursuing new business opportunities.
• Demonstrate a proactive approach to identifying and addressing business development opportunities.
• Exhibit strong follow-up skills to maintain engagement with leads and convert them into successful partnerships.
• Showcase an ability to adhere to and optimize business development processes for maximum efficiency.
• Effectively manage and prioritize activities within multiple territories to achieve strategic business objectives.
• If you're ready to take on a challenging and rewarding role in business development with Macro, apply now and be a key player in our expansion across the CNC machinery market. Join us and unleash your potential in a dynamic and thriving company.

What’s In It For You:

• $100-120,000 + Super
• Bonuses - Individual & Team - Monthly Basis
• 4 weeks training

We are a leading waste management facility based in Wetherill Park, NSW, currently seeking experienced and reliable Heavy Rigid (HR) Drivers to join our team. The ideal candidate will be responsible for the safe and efficient transportation of goods and materials to various local destinations, ensuring timely delivery and compliance with all road safety regulations.

Key Responsibilities:

• Operate a heavy rigid vehicle safely and efficiently.
• Load and unload goods and materials, ensuring secure and proper handling.
• Plan routes to meet delivery schedules and minimise delays.
• Maintain accurate records of deliveries, vehicle maintenance, and fuel consumption.
• Perform pre-trip and post-trip vehicle inspections to ensure the vehicle is in good working condition.
• Comply with all road safety rules and regulations, as well as company policies and procedures.
• Provide excellent customer service, including addressing customer inquiries and concerns.
• Report any vehicle defects, accidents, traffic violations, or damage to the vehicles.

Qualifications:

• Valid Heavy Rigid (HR) driver's license.
• Proven experience as an HR driver.
• Good driving record with no traffic violations.
• Knowledge of applicable truck driving rules and regulations.
• Ability to drive long hours and travel regularly.
• Excellent organisational and time management skills.
• Ability to lift heavy objects and handle physical workload.
• Good communication and interpersonal skills.

• Competitive remuneration
• Progressive and dynamic work environment
• Working with a business that rewards hard work and consistency

About V2:

V2 is a transformation consultancy that helps customers solve their most pressing technology problems in a manner that sets them up for future success. We have expertise across customer experience & design, data, software and cloud and are able to provide integrated end to end solutions. With a zero dependency approach, our aim is to empower our customers so that they have the right skills and processes to succeed.

About the role:

We are looking for a “Senior - Data”, who is highly technical and hands-on, who can support data strategy sessions with our customers, can contribute to architecture and solutions, cut code and ensure successful delivery of our engagements. You are both highly technical and a very personable people person, with strong credibility among your peers. You will have a broad technical understanding in Data, ideally across all of our Data capabilities: Data Strategy, Data Engineering, Data Science, ML & Generative AI.

What will your day look like:

• Advising our customers on their Data pain points.
• Supporting solution design sessions with our customers
• Hands-on implementation of data solutions
• Setting technical standards on the customer engagements
• Providing technical leadership to our customers and our internal teams
• Working with marketing producing external facing collateral and content such as reports and blogs
• An interest in public speaking and sharing internally and potentially at tech meetups.

Requirements:

• 5+ years of experience working in data
• High Level knowledge across Data Science, Data Engineering, Strategy, ML/AI, deep in as many as possible.
• Strong technical pedigree beyond data also, Cloud and Software experience is advantageous.
• Strong empathy and ability to build relationships with the broader teams
• Excellent communication and collaboration skills to work with cross-functional teams

Benefits:

• Competitive Salary package
• Pick your equipment
• Gifted Day Off (“VersionUp Day”)
• Generous parental leave
• Well funded start up $$$
• Annual Training budget
• Mentorship Program
• Clear promotion pathways
• Flexible working
• Meet-ups & socials
• 97% Rating on corporate social responsibility

Apply Now:

If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

About Us

Australian Healthcare Associates (AHA) is Australia's largest health and human services consultancy.  We partner with Commonwealth and State governments to improve health and social outcomes for Australians.  

AHA’s story is all about its people. We are a high-performing team of valued, talented, diverse individuals who pull together with the shared goal of consistently delivering great outcomes.  We invest in people and enjoy industry-leading conditions and low staff turnover.

The Role

AHA has a range of software solutions currently deployed which provide critical infrastructure and services across Australia. They range from application registration and document processing, to securely importing and analysing millions of lines of data each month. 

We are looking for a full-time Junior Full Stack Developer to join our team which provides bespoke software solutions for projects and clients.

As part of the team you'll:

• Contribute to the system design, including production of the system, program documentation as well as ongoing maintenance.
• Diagnose and document problems for a system or sub-system, apply known solutions, check process, and when necessary escalate to resolve.
• Proactively contribute to supporting documentation and provide advice for applications.
• Undertake complex testing activities to ensure software solutions meets agreed specifications.
• Perform ad-hoc duties as required.

You'll receive an attractive salary aligned to your skills and experience, and enjoy being apart of a close-knit, friendly team of professionals.

About You

• Undergraduate degree in Computer Science or a related discipline.
• Grad-3 years' experience.
• Proven experience in Programming and Applications Design and general IT experience.
• Excellent programming skills in: Angular (or similar), HTML, CSS and JavaScript, SQL, and C#.
• Ability to understand the essential needs of users and meet these in well-designed programs.
• Strong communication, organisation, and problem-solving skills.

If you have the required attitude, skills, and experience, we're keen to meet you.

To apply please upload your CV and a cover letter outlining how your key attributes align with our needs.

Applications close 5pm Friday 16 February 2024.

All questions can be directed to [email protected]

Please note: Due to the nature of the work, applicants must have Australian citizenship.

Agency applications will not be considered.

Further information about AHA is available at our website: www.ahaconsulting.com.au

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.

We are hiring an IT Administrator for a role based in Melbourne. You will work closely with the IT team to ensure the smooth operation of all IT-related activities.

• Proven experience as an IT Administrator or similar role.
• Strong knowledge of IT systems and infrastructure, including hardware, software, networks, and servers.
• Experience with Windows and Linux operating systems.
• Proficient in network administration, troubleshooting, and security.
• Ability to handle multiple tasks and prioritize effectively.
• Excellent problem-solving and communication skills.
• Knowledge of ITIL best practices is a plus.
• Relevant certifications, such as CompTIA A+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Administrator (CCNA), are preferred.

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

• Ongoing, full-time position
• Generous SCHCADS Award Salary on offer - SCHCADS Level 8.1 $120,331.12
• Convenient inner-city location
• Exciting new role

About the Organisation

Djirra is an Aboriginal Community Controlled Organisation with over 20 years’ experience accompanying Aboriginal and Torres Strait Islander women, and their children, on their individual journeys. We find solutions through Aboriginal and Torres Strait Islander women sharing their stories, journeys, and experiences. Djirra celebrates women’s strength and resilience. We are committed to a future without family violence.

We deliver holistic, culturally safe, specialist family violence support, legal services and case management, alongside cultural and wellbeing workshops, and programs. Our services have state-wide reach, touching every part of Victoria to meet the needs of Aboriginal and Torres Strait Islander women. Self-determination is the foundation of everything we do.

Djirra amplifies the voices of Aboriginal and Torres Strait Islander women. We advocate for system-wide change to improve access to justice, eliminate systemic violence, and strengthen women’s resilience.

We are an active member of the National Family Violence Prevention and Legal Services Forum, the peak body for Aboriginal and Torres Strait Islander people who are experiencing or at risk of family violence.

About the Role

Reporting to the Director, Strategy and working closely with the Office of the CEO, your primary objective is to develop and execute the entire strategic communications strategy which will include external communications (80%) and internal communications (20%). This is a strategic and hand-on opportunity.

You will manage the annual communications calendar and develop and oversee implementation of communications plans and content to ensure key messages are developed across both external and internal audiences. A key focus is external communications and you will source, write and publish positive stories in a variety of channels including social media and the website, as well pitching to the media to secure for this purpose-driven brand support for its key priorities set out in the Strategic Plan 2023 - 2028.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Applications will close midnight Sunday 11 February 2024, or as soon as a suitable applicant is found.

Please do not hesitate to contact Teresa Kyprianou, HR Advisor on [email protected] for a confidential discussion if you would like further information.

• A Working with Children Check Card
• A National Police Check
• A relevant tertiary qualification in Journalism, Communications or Public Relations, ideally at Masters level.

• Attractive salary packaging options (including meals and entertainment)
• Generous leave provisions apply and annual leave loading

• Employee Assistance Program with supportive, confidential counselling for personal and work concern
• Access to company vehicles for any work related travel
• Cultural awareness training in both formal and informal settings is provided
• Conveniently located in Collingwood near public transport and nearby to some great cafes, restaurants, and the Smith St shopping precinct

• Ongoing, full-time position
• Generous SCHCADS Award Salary on offer - SCHCADS Level 4.1 $82,045.60
• Convenient inner-city location
• Exciting new role

About the Organisation

Djirra is an Aboriginal Community Controlled Organisation with over 20 years’ experience accompanying Aboriginal and Torres Strait Islander women, and their children, on their individual journeys. We find solutions through Aboriginal and Torres Strait Islander women sharing their stories, journeys, and experiences. Djirra celebrates women’s strength and resilience. We are committed to a future without family violence.

We deliver holistic, culturally safe, specialist family violence support, legal services and case management, alongside cultural and wellbeing workshops, and programs. Our services have state-wide reach, touching every part of Victoria to meet the needs of Aboriginal and Torres Strait Islander women. Self-determination is the foundation of everything we do.

Djirra amplifies the voices of Aboriginal and Torres Strait Islander women. We advocate for system-wide change to improve access to justice, eliminate systemic violence, and strengthen women’s resilience.

We are an active member of the National Family Violence Prevention and Legal Services Forum, the peak body for Aboriginal and Torres Strait Islander people who are experiencing or at risk of family violence.

About the Role

Reporting to the Head of Strategic Communications, the role supports Djirra’s marketing and communications and engagement activities and projects, and monitors and reports on the effectiveness of communications.

Under the direction of the Head of Strategic Communications and working with the Communications and Engagement Coordinator, you will help implement media and communications activity, underpinning our efforts to effectively communicate Djirra priorities and build Djirra’s public profile, provide timely and accurate measurement and reporting of communications activities, undertake effective copywriting and provide administrative support.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Applications will close midnight Sunday 11 February 2024, or as soon as a suitable applicant is found.

Please do not hesitate to contact Teresa Kyprianou, HR Advisor on [email protected] for a confidential discussion if you would like further information.

• A Working with Children Check Card
• A National Police Check
• A degree in communications, public relations, journalism, or marketing would be highly regarded. Working history in this area is highly favourable.

• Attractive salary packaging options (including meals and entertainment)
• Generous leave provisions apply and annual leave loading

• Employee Assistance Program with supportive, confidential counselling for personal and work concern
• Cultural awareness training in both formal and informal settings is provided
• Conveniently located in Collingwood near public transport and nearby to some great cafes, restaurants, and the Smith St shopping precinct

• Join a for purpose organisation making an impact in our community
• Remuneration Package Negotiable $100k Base Salary + Super + Access to NFP Salary Packaging
• Hybrid Work - Morwell/Scoresby Office Locations

Company Overview

We are a purpose led organisation with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognise that investing in our workforce is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine to five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview

You will partner with local management to build strong rapport and ensure that their business requirements are met and that they are fully supported to achieve great outcomes for the recipients of Melba’s services. You will work across the full employee life cycle, workforce planning, wellbeing, IR and ER issues and you will be a key contributor to an excellent corporate culture. This exciting position will see you leading the HR support function in Melba's Gippsland region, with support from the wider Employee Experience team, including Industrial Relations, Health, Safety & Wellbeing, and Strategic Business Partnering Manager.

Responsibilities

• Operate as a Strategic partner to Operational and Corporate Support leadership teams to deliver effective workforce solutions across the full employee life cycle.
• Establish effective relationships with key stakeholders and coach leaders to build internal HR capability to manage staffing issues.
• Analyse Employee Experience data to inform solutions to complex people issues.
• Proactively plan for current and future workforce needs.
• Foster a high performance culture through the provision of effective case management and advice.
• Support Change Management initiatives across your client group
• Collaborate with Strategic Business Partnering Manager on complex staffing issues.
• Engage with the broader Employee Experience team on Melba wide projects and strategic HR initiatives

About You:

• Proven experience (2 + years) as a HR Business Partner
• Strong working knowledge of legislative frameworks and industrial awards
• A skilled communicator and people person who has a record of success in developing and optimising relationships with a wide range of stakeholders.
• Strategic and innovative thinker who can develop solutions to the business to solve problems
• A flexible and positive outlook.
• Tertiary qualifications in Human Resource management or similar, or equivalent experience
• Ability to travel to the Gippsland region and/or Morwell Office periodically to support business teams.

Why Join Us?

• Be part of a transformative journey to create an exceptional workplace experience.
• Join a collaborative culture that values innovation, creativity, fun, passion, and flexibility (check out our values on our website).
• Embrace flexiblity in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations and members of Culturally and Linguistically Diverse Communities to consider joining our community.

Practice Manager

Toowoomba, QLD

We are looking for a Practice Manager or Senior Vet Nurse who has team management, strong leadership and team building skills, to join and lead a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service. April 2024 start date.

Eastwood House is a beautiful heritage listed building, fully equipped with digital X-ray, ultrasound, 2 consult rooms, surgery and prep room. We are a small close-knit team of 2 Vets and 2 Vet Nurses offering gold standards of care to our local and loyal client base of the Toowoomba region.

This is a great opportunity to let your passion shine every day whilst being part of a strong and supportive brand. If you are looking for your next challenge, ready to play a pivotal role in the efficient operation of a locally loved clinic, ensuring a seamless experience for both our clients and our dedicated team of veterinary professionals, this is it!

Key Responsibilities:

1. Leadership and Team Management

   • Lead, mentor, and motivate a team of veterinary professionals and support staff
   • Foster a positive and collaborative team culture that emphasizes exceptional patient care and client satisfaction

2. Operational Excellence

   • Oversee the day-to-day operations of the clinic, including scheduling, inventory management, and facility maintenance
   • Ensure compliance with veterinary standards and regulations

3. Client Relations

   • Build and maintain strong relationships with clients, ensuring a positive experience and addressing any concerns promptly
   • Implement strategies to enhance client retention and satisfaction

4. Financial Management

   • Work closely with the regional management team to achieve financial targets and budgets
   • Monitor and manage clinic financial performance, including invoicing and accounts receivable

5. Marketing and Community Engagement

   • Collaborate with the marketing team to develop and implement promotional strategies to attract new clients
   • Engage with the local community to build awareness of the clinic's services

Greencross Vets Employee Benefits:

• We recognise the importance of work life balance and mental health welfare by providing 5 weeks annual leave (inclusive of 1-week study leave) and mental health first aid courses
• Free access to confidential Employee Assistance Program lifeWorks 24/7
• Permanent roles that provide flexibility to meet personal or family commitments
• Competitive salary and performance-based incentives
• Continuing education opportunities
• Employee discounts on veterinary services, products and pet insurance
• Opportunity to partake in charity events supported by the Petbarn Foundation

How to Apply:

If you are our motivated and experienced Practice Manager looking for an exciting opportunity to contribute to the success of Greencross Eastwood House please submit your resume and a cover letter outlining your relevant experience via the link below!

• You independently operate, monitor, and maintain Plant systems, in the control room and onsite
• You are responsible for the processes, collaboration, and optimisation within the HZI Commissioning Team
• You supervise and train the client's shift personnel and works performed by them or suppliers
• You update and maintain shift logs and maintenance regimes
• You ensure that works within your area of responsibility are executed according the contract and project time requirements
• You prepare and issue Permits to Work and system isolations for works within the shift
• You ensure full HSEQ compliance and incorporation of guidelines, and work closely with the HSE team
• You report any variations and issues to the Commissioning Manager

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Team Leader, Inbound Sales Enquiries

• Based in Macquarie Park, short walk from Metro Station
• 7 Additional leave days per year + NFP Salary Packaging + WFH options
• Collaborative, inclusive and professional team culture
• New Year, New Career or perhaps a new industry..

Catholic Healthcare is a leading Aged Care provider with over 5000 employees! We have an exciting and rewarding opportunity for an experienced, energetic and “hands on” Call Centre Team Leader to develop a growing inbound team to provide high quality phone based service. The purpose of your team is to support meeting growth projections and occupancy targets across our Aged Care Services Portfolio.

This inbound team receive calls from prospective customers and families approaching aged care for the first time and need guidance by a solution focussed and quality customer service approach. In this busy role you will lead, coach, educate & develop the team to deliver excellent customer, business and quality service outcomes whilst building on the team’s capabilities. You will establish protocols around best practice process and procedure, effective metrics and measures of success.  

The ideal applicant will have exceptional organisation, communication and interpersonal skills, the ability to have high level financial conversations with prospective clients and a commercial/operational mindset. Additionally, you will have;

• Recent demonstrated experience in a similar contact centre Team Leader position
• Experience in a position where complex levels of advice have been offered
• Demonstrated skills in coaching & leading a phone based team to meet KPIs & service levels
• Ability to build and maintain relationships with key stakeholders
• Excellent time management, prioritisation and administration including computer skills
• An understanding of residential aged care and retirement living fee arrangements and LLLB related legislation would be highly regarded. However, if you are confident in your ability to learn quickly and become the “go to” person we are happy to provide training
• Ability to touch type verbatim notes whilst talking on the phone
• Able to provide evidence of Covid Immunisations

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

Business Analyst – Finance (12mth Contract with view to permanent)

• Based in Macquarie Park, short walk from Metro Station
• 7 Additional leave days per year + Salary Packaging + WFH options
• Collaborative, inclusive and professional team culture

New Year, New Career or perhaps industry!? Catholic Healthcare is a leading Aged Care provider experiencing substantial growth. We have a new opportunity for an experienced Business Analyst within our Finance Department.

Reporting to the Senior Business Analyst (Finance) and initially working on a project, this position will be a 12mth contract with a view to convert to a permanent position.

You will be responsible for reviewing, analysing, and understanding financial business processes, translating financial business needs, and identifying areas for improvement in addition to analysing invoices and reports to provide supporting information to government grant applications in the initial 4mths (approx.) and responding to related enquiries.

Your previous experience and ability to develop financial modelling and projection, analyse data from multiple reports/sources and systems and respond to adhoc business requests will assist your success.

The ideal applicant will have excellent communication and interpersonal skills with the ability to work collaboratively and effectively, in addition to;

• Tertiary qualifications in Business, Finance or equivalent
• Min 2 years exp in a Financial - BA, Analyst, Mgmt. Accountant, or equivalent position
• Demonstrated experience reviewing, analysing, translating and documenting financial requirements
• Strong analytical and problem-solving skills with a curious mindset
• Knowledge of financial modelling and analysis techniques
• Experience with data analysis and data visualization tools
• Domain knowledge in the relevant industry (e.g., Aged Care Finance) advantage
• Proficiency in using business analysis tools and software e.g. Power BI, Advance Excel

• Must be able to provide evidence or Covid19 Immunisations

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges, and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

This role will be providing key packaging services to one of our largest customers. As part of a broader team, you will be responding to contracted and project requests.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do

At the moment, as an Applications Packager you will be focused on:

• Software packaging and repackaging. This will cover from discovery through to deployment support
• Package based on BAU tickets as well as project
• Participate in project planning sessions and project delivery
• Prepare documentation for use by Operational staff
• Analyse and rectify packaging problems
• Leverage enterprise grade tools, processes, and frameworks to deliver high quality services and outcomes to Datacom customers in accordance with SLAs
• Ensure outstanding levels of customer satisfaction by demonstrating timely, professional, and attentive responses to customers and colleagues

• Operate in, and contribute to the winning culture of a high performing team
• Identify service improvements, efficiencies and/or cost reductions for Datacom customers
• Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/release).
• Provide guidance and mentoring to lessor experienced Datacom staff to ensure overall competence and growth in the company continually improves
• Take responsibility and accountability for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

You will have 5 years’ IT industry experience, preferably within an IT managed service provider, with approximately 3 years’ experience in a similar Application Packaging role. You will have exceptional knowledge of packaging tools, InstallShield, PACE etc. You will possess exceptional knowledge of Windows 10, 11 and MacOS operating systems. You will have knowledgeable skills in endpoint management platforms, System Centre Configuration Manager, Intune, VMware Workspace ONE and Jamf.

You will bring exceptional troubleshooting, customer service, communication, and prioritisation skills; and will be comfortable and able to work autonomously with minimal supervision. You will be comfortable with rapid change and be available to travel to Datacom, customer sites and conferences when required.

Customer Satisfaction

Ensure outstanding levels of customer satisfaction by demonstrating the following

• Timely responses to customer queries
• Professional verbal and written communication
• Attendance to, and active participation in internal/customer meetings
• Follow-up on assigned action items assigned during meetings

Team Engagement

Ability to operate in a team environment by demonstrating the following:

• Be an effective ambassador for Datacom behaving in ways consistent with the Company Values
• Develop effective working relationships with other members of the team to ensure the best team outcome
• Consult directly with team members, client or other third parties to obtain required information or decisions
• Demonstrate initiative-taking ownership of identified issues as well as effective communications for suggested resolution efforts
• Perform work after-hours where required for project and/or support engagements.
• Share relevant knowledge, experience, and ideas with team members with the aim of building team competence and culture
• Provide constructive feedback to improve team and corporate capability
• Initiative-taking open and honest communication at all levels and remains accountable for personal performance
• Support other members of the wider Intelligent Workspace group wherever possible

Project Delivery

Commitment to exceptional project delivery by demonstrating:

• Compliance with Datacom Delivery Methodologies
• Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation
• Successful and responsive project delivery within schedule and budget estimates
• Assigned project activities are completed un-supervised or under guidance of the Project Manager if assigned
• Close collaboration with customers to ensure delivery of project outcomes
• Identify improvements/project opportunities within new accounts and/or contribute to the Service Improvement register for existing clients
• Accurate and efficient delivery of project tasks minimising re-work
• Accurate and timely contribution to project reporting
• Accurate and timely completion of time sheeting for daily activities
• Up-to-Date utilisation forecasts based on assigned work are maintained
• Assisting pre-sales with scoping of project engagements in customer environments
• Managing workloads to allow warm handover to BAU when required for project engagements

 Training and Development

Commitment to continuous personal development by demonstrating:

• Development, maintenance, and execution of initiatives in alignment with a personal development plan
• Attain and/or maintain relevant industry or professional certification(s)
• Provide constructive feedback on the development needs of the team

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

We are currently seeking an experienced and motivated Social Care Coordinator to join our team at Tongala Memorial, in Tongala VIC. This position is on a permanent Full-time basis. We're looking for someone who has excellent communication skills, is highly organised, and has a knack for problem-solving.

Who we are:
Respect is a rapidly growing, not for profit, progressive, and purpose-driven aged care provider that operates across Tasmania, Victoria and NSW. Respect is known for the great care we provide to our residents and the supportive and respectful working environment for our employees.

As Social Care Coordinator, you'll be responsible for overseeing the day-to-day operational matters of the social care program at their facility. The Social Care Coordinator works in conjunction with the General Manager to provide and direct social care programs which are responsive, enriching and reflective of resident needs and requirements.

Essential:

• Certificate IV Qualification in Leisure and Lifestyle or similar discipline.
• Current National Police Certificate (or ability to acquire).
• Current Drivers License.
• Proficient computer systems and information management skills.
• First Aid Certificate.
• Excellent communication and interpersonal skills.
• A genuine interest for working in aged care.
• Well-developed customer service skills.
• The ability to lead and organise the social care team and volunteers.
• An ability to communicate with a diverse range of people.

Desirable:

• Experience in the provision of complimentary therapies and recreational services.
• Demonstrated experience in dementia care.
• Experience in residential aged care.
• Knowledge of and access to community groups and community support agencies.
• The successful candidate will ideally hold a Certificate IV in leisure and lifestyle or similar discipline.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• Long-term employment in a recession-proof sector.
• A healthy and positive workplace culture.
• Learning, development, and growth opportunities.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As a talented Copywriter you'll be contributing to the development of on-brand campaigns, writing compelling copy for diverse channels such as paid social, banners, website, EDMs, social media, wholesale, and packaging. Actively research competitors, trends, and consumer insights, brainstorm campaign ideas, and uphold our brand's distinctive tone of voice. Proofread, edit, verify factual information, and manage copy proofs, feedback, and job tracking systems.

Be a key guardian of our brand's identity.

Your Day to Day

• Support senior team in developing on-brand campaigns
• Write copy for diverse channels
• Actively research competitors, trends, and insights
• Contribute to brainstorming sessions
• Collaborate with teams for post-campaign insights
• Proofread and edit copy
• Verify factual information and ensure claims align
• Manage copy proofs, feedback, and job tracking systems

Your Skills

• Understanding of copy's role in campaigns
• Experience in crafting copy for multi-channel campaigns
• Passion for diving deep into current topics and insights
• Exceptional pun, grammar, and punctuation skills
• Adaptability to take feedback and refine concepts
• Strong time management skills
• Proactive and willing to jump in wherever needed
• Friendly and collaborative personality

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome, and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic, and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

We are passionate, because our mission excites us. At CHANDON, we craft exceptional sparkling wines and experiences based on the celebration of communities. We care about making our wines the best. We are bold, because from day one we have been committed to finding new and unexpected opportunities, people and methods. 

At CHANDON, we stand for our values of diversity and inclusion, courage and collaboration within our cross-cultural community. We are proud to be part of the Sparkling Wine Maison of the LVMH Group, with wineries in Argentina, Brazil, California, Australia, China and India, the sun never sets on CHANDON. 

About the Role 

Reporting to the Hospitality Experience Manager, our Concierge will be responsible for delivering exceptional customer service and support to our visitors on-site.  

Duties within this role include:  

• Welcome and greet guests of Chandon, assisting with reservation, walk-ins and seating arrangements;  
• Managing reservations and floorplans using Sevenrooms system, ensuring seamless table turnover and handling special requests as required;  
• Managing the flow of guests, keeping them informed on wait times and offering personalized recommendation to assist with our unique areas, menu and tasting selections;  
• Preparing for and hosting VIP and high value guests, inclusive of identifying and enriching the experience for our valued Wine Club members; 
• Collaborating with the front of house and kitchen team to ensure smooth operations and awareness of current demand; and 
• Promoting specialist events, wine club membership and other initiative to enhance guest experience.  

Criteria 
To be part of our team, show us:  

• Experience in hospitality/hotels with a customer first mindset;  
• Excellent written and verbal skills to deliver our distinct brand tone and style;  
• Exceptional customer service skills; 
• Ability to multi-task with strong organisation skills and ability to collaborate with internal stakeholders; 
• Second language proficiency is advantageous.  

 
Domaine Chandon Australia is proud to celebrate our differences and communities. Our priority is to attract, support and retain individuals- irrespective of gender, age, religion and sexual orientation.  

Benefits & Application 

You will join a friendly, dedicated and professional team. We offer a competitive hourly rate in addition to discounted retail benefits, a comprehensive induction and training program and a Health and Wellbeing Subsidy.  
 

Candidates must have full working rights and be legally able to work in Australia. Please note this position is a casual position, with the successful applicant needing their own vehicle and license to get on-site (no close public transport available). 
 

Complete the application form at chandon.workable.com 

Casual positions available in Horsham.

About Melba

This year will be Melba’s 50th anniversary of providing exceptional, uncompromising, truly individualised services to people with disabilities. We are renowned for placing the 1,400 people we support in the centre of everything we do. We operate throughout Victoria and we’re still growing.

Our team comes in all shapes and sizes from all kinds of backgrounds with all kinds of experience. If you have passion, energy, are respectful and enjoy working with people, why not join Melba?

About the role

You’ll be a guest in someone’s home and no two days will be the same. You’ll support people each day in the way they want or need to be supported. It’s not about doing things for people; it’s about providing just enough support at just the right time to help them do things. It’s their fabulous life after all.

What you’ll do

• Help with all aspects of daily living from getting up in the morning to going to bed at night
• You’ll promote personal choice and control for the person, empowering them along the way

• Helping people maintain their dignity while you assist with personal hygiene, showers, etc
• Assist with household duties such as cleaning, cooking, and washing
• Aid people to get to their chosen activities like social events, work, and appointments

You’ll have

• A passion for enabling and working with people from all walks of life
• Desire for meaningful work and comfortable providing people with daily living support
• Willingness to learn new skills, undertake ongoing training and be part of a team
• Service industry experience or mindset encouraged to apply eg tourism, hospitality, retail
• A current drivers’ license with P platers welcome. Be fully vaccinated against COVID-19

In Return We Offer You:

Employment, salary and benefits in accordance with Melba Support Services Incorporated Enterprise Agreement 2020-2023, classification Level 2.1 to 2.4 depending on experience.

Beyond the financial, you’ll also enjoy the support we provide every staff member to be their best. You’ll have access to ongoing professional development, employee assistance and a 24/7 support line.

If you are passionate about the disability sector don't miss this great opportunity to join an organisation that is human rights based, values driven, offers a family friendly work environment and makes a genuine difference to the lives of people in the local community.

Want to find out more?

If you’d like to find out more about working at Melba, please contact our People & Culture team.

Email: [email protected]
Phone: 03 5331 7924
Or visit: melbasupport.com.au/jobs

Melba Support Services is an equal opportunity employer. Only applicants with the right to work in Australia will be considered. All short-listed candidates will undergo security screening checks and a values alignment assessment.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

In this instrumental position, you'll help drive our creative department to new heights, collaborating closely with the Creative Director you'll ensure the seamless execution of projects. As the operational linchpin, you'll navigate the day-to-day intricacies of the studio, overseeing project timelines, resource allocation, and workflow optimisation.

This role is a unique blend of creativity, leadership, and meticulous project management, offering you the chance to help shape the visual identity of our brand while ensuring each project is delivered with precision, timeliness, and within budget. Join us in this dynamic opportunity to lead and inspire a creative team towards exceptional performance and the realisation of impactful visual stories.

Your Day to Day

• Oversee project coordination, keeping ongoing projects on schedule and within budget.
• Efficiently manage studio resources, including equipment, software, and materials.
• Support the creative team, fostering a positive and productive work environment.
• Manage and oversee the studio's budget, ensuring cost-effectiveness and profitability.
• Act as a liaison between the internal team and external agencies, facilitating effective communication.
• Ensure the quality of output meets company standards and client expectations.
• Plan and manage the studio's schedule, including project timelines, team availability, and deadlines.
• Assist in recruitment, providing training and orientation for new team members.
• Prepare regular reports on studio operations, including project status, budget usage, and team performance.
• Maintain a safe work environment by adhering to health and safety regulations and company policies.

Your Skills

• Degree in Business Management, Project Management, Graphic Design, Marketing, or related field.
• Minimum of 5 years' experience in a creative studio or agency environment, with at least 2 years in a management role.
• Proven track record of successfully managing creative projects from inception to completion.
• Proficiency in project management tools and software (e.g., Asana, Trello, or Microsoft Project).
• Strong leadership skills with experience in team management, motivation, and development.
• Excellent understanding of the creative process, including design, copywriting, and digital content production.
• Ability to work under pressure, managing multiple projects simultaneously in a fast-paced environment.
• Strong communication skills, both verbal and written, conveying project goals and timelines effectively.
• Experience in budget management and resource allocation.
• Keen eye for detail and commitment to delivering high-quality work.
• Knowledge of current trends in design, marketing, and advertising.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome, and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic, and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

This highly visible Senior Incident Manager role provides an exciting opportunity to join high performing, very experienced team of IT professionals. The team is focused on delivering value to our customers and enjoys a high level of autonomy.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Our IT Service Operations team are a passionate bunch, and we genuinely care about maximising the value and service we deliver to our clients. If you get a real kick out of positively impacting some of Australasia’s brightest organisations, read on!

Our offices are based in Canberra or Sydney, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

To be successful in this role, you will require Australian Citizenship due to customer requirements and existing Baseline or NV1 Clearances will be highly regarded.

What you’ll do

As a Senior Incident Manager, you will be responsible for ensuring that all Incidents are carefully managed. This includes collaboration and coordination across technical teams to ensure customer expectations are met, and information needs of decision makers are achieved. The role is outcome oriented and requires engagement with other process managers such as Event and Problem to ensure early identification and reduced likelihood of repeat incidents.

You will work closely with technical specialists across several technologies in a multi-vendor environment. Additionally, you will have responsibility for identification of improvement opportunities, including maintenance and improvement of Incident Management, policies, processes, and procedures, with a focus on continual service improvement.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

We are looking for someone who is proficient in leading efficient resolution of incidents using process to solve technical issues and develop a strong cross-functional team cooperation. You will need excellent interpersonal and stakeholder management skills, ITIL Foundation accreditation and a solid understanding of IT Service Management. You will have demonstratable experience as an Incident Manager in large and complex IT and business environments, preferably within managed services.

The following will be highly desirable:

• Extensive years of experience in the IT industry or bachelor's degree in IT
• Minimum ITIL v4 Foundation accreditation
• Current or recent experience in major incident management role
• Excellent communication & time management skills
• Meticulous attention to detail
• Ability to work well within a multi-geographical distributed and diverse team.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid