We are currently seeking an enthusiastic and driven Sales Executive to generate further business growth across the corporate, leisure and MICE markets at the Hotel Chadstone Melbourne MGallery. This role provides a unique opportunity to develop your skills and knowledge in the field of Hotel Sales & Marketing. It is ideally suited to a candidate who has studied Business and/or Marketing (or similar) and has some experience of the hotel industry.

Responsibilities include:

• Grow existing business and develop sales opportunities to develop new business. Identify and convert sales leads into new business opportunities.
• Sell all facets of the Hotel - including Rooms, Food & Beverage and Meeting & Events.
• Build and maintain relationships with new and existing clients
• Host and conduct familiarisations and site inspections for prospective and existing clients
• Maintain a high level of product and service knowledge to successfully explain and sell services and facilities to guests
• Maintain effective communication with the Director of Sales and Marketing, providing market intelligence on a regular basis and an understanding of competitor strengths, weaknesses and ongoing sales activities
• Assist, implement and monitor sales strategies across all market segments
• Participate and represent the hotel at key industry/trade events

Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, leading teams, and creating a meeting place in their communities.

• Grow a successful business: drive sales leveraging your business acumen, efficiency and problem solving skills

• Our store leaders act like owners. They run their store as though it belongs to them - from developing their team, managing daily operations, creating connections to owning the financial performance

• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams

• This role is a 'hands on' and develops your leadership experience, coaching skills, coffee passion and business acumen

• Our Managers delight and uplift customers through a human connection, engaging with customers and staff and leading by example

About You

• Previous experience in store leadership roles ideally within the retail or hospitality industries

• Exposure to managing store operations and driving financial success

• Previous exposure to rostering, P&L reports and budgets

• An ability to develop teams and evoke a positive and fun working environment 

Our Partner Promise & Benefits

• Fully paid training program with ongoing 1:1 mentoring and a tailored career pathway

• Participate in our Store Leaders Incentive/Bonus Program

• Receive free coffee, discounts on shift and at all of our Starbucks Australia stores

• Enjoy the security of a permanent role with good work-life balance, a rotating roster and flexibility

• Develop your leadership skills - opportunities to open new stores or become a management trainer

• Grow and develop your passion for coffee - become a coffee master!

• Weekend & Public Holiday allowances!

Join us

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Inspire with every cup. Explore our opportunities and learn more about becoming a partner. Apply now! 

Next steps will involve uploading your CV and filling in your details. Following this, you will receive an email from Sapia.ai inviting you to complete a written chat interview.

What you'll be doing

The key duties of this position include the following:

• Cleaning duties within the kitchen, food preparation areas and back of house.
• General pantry duties - maintaining cleanliness of pantry, fridges and freezers
• Ensure all operating equipment, crockery, cutlery & glassware is hygienically and safely stored.
• Operate dishwashing machine as per instruction manual
• Assist in the preparation of food as directed by the Executive Chef or supervisory team.
• Ensure all kitchens are kept clean and tidy according to current Health & Hygiene regulations.
• Ensure each outlet is supplied with sanitised clean and dry operational equipment.
• Count, sort and prepare operating equipment as required.
• Ensure garbage is collected and disposed of correctly from all kitchen and back of house areas each shift.
• Ensure correct handling of chemicals and equipment as per manufacturers instructions.
• Contribute to cost control through energy conservation and the careful use of water, cleaning materials and other appliances.

As a Porter / Concierge, no two days are the same. You will assist our guests with all aspects of their arrival and departure experience, and everything in between - luggage assistance, valet parking and responding to guest requests - whilst at the same time, creating stories that stay.

• Be the first point of contact and greet guests with a warm welcome every time
• Provide exceptional service to our guests in every interaction by anticipating their needs, responding to requests promptly, efficiently, and courteously
• Share your knowledge and passion for Melbourne with visitors to our city
• Be the "face" of our hotel
• Welcome our guests and make them feel special
• Assist guests with general enquiries and luggage requests
• Valet parking of cars 
• General Porter duties as required 

What we can offer you:

• A fun work environment where your job is simply to make people happy!
• A genuine sense of community… our team is one big family
• Share your love of Melbourne! Our guests want your insider-knowledge on what to experience when they visit our great city
• Develop invaluable skills that you can use in all walks of life – customer service, communication, time management, problem solving and resilience!
• If hospitality is your thing, the career opportunities are endless as part of Australia’s largest hospitality employer, Accor
• Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day

What we're looking for…

We are currently recruiting for a part-time Overnight Housekeeping Attendant to work 11pm to 7am.

We are looking for people who have the passion and willingness to actively contribute to the finished product and  enjoy preparing a hotel ready for our guests. 

• Have you worked in hotels before?
• Are you someone who enjoys cleaning and presenting a beautiful product ready for the arrival of our guests?
• Do you have a keen eye for detail and  want to ensure that every guest need is filled in an intuitive and genuine manner? 
• Do you take pride in ensuring that high standards of cleanliness and guest comfort are delivered?  

What you'll be doing:

As Reservations Manager, you will lead the Reservations team and play a critical role in creating the perfect stay for each and every one of our guests. You are a natural leader who thrives in a team environment and possess strong organisational and time management skills with an impeccable eye for detail.

Your responsibilities will include:

• Building effective business relationships with key clients and travel agents through the delivery of outstanding customer service, whether over the phone, email or face-to-face
• Ensuring the Reservations team use the hotel systems to process and input reservations in an accurate and efficient manner
• Maintaining a positive selling approach to maximise yield in both occupancy and rates, reporting directly to the Revenue Manager
• Possess strong organisational skills and ability to prioritise workflow and workload individually and across the team
• Producing and distributing rooming lists and confirmations as required and maintain regular communication with clients
• Undertake group reservation tasks such as actioning releases and loading rooming lists for multiple properties
• Nurture business relationships with key clients and travel agents to encourage loyalty
• Promote all hotel facilities, cross sell and upsell where appropriate
• Actively work with the front office team on how to sell the hotel, convert enquiries to reservations and be aware of all promotions
• Work with Sales & Marketing to promote packages and special offers

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs.

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

What we're looking for…

We are currently recruiting for part-time Room Attendants.

We are looking for people who have the passion and willingness to actively contribute to the finished product and enjoy preparing a hotel ready for our guests. 

• Have you worked in hotels before?
• Are you someone who enjoys cleaning and presenting a beautiful product ready for the arrival of our guests?
• Do you have a keen eye for detail and  want to ensure that every guest need is filled in an intuitive and genuine manner? 
• Do you take pride in ensuring that high standards of cleanliness and guest comfort are delivered?  

What you'll be doing

The key duties of this position include the following:

• Cleaning duties within the kitchen, food preparation areas and back of house.
• General pantry duties - maintaining cleanliness of pantry, fridges and freezers
• Ensure all operating equipment, crockery, cutlery & glassware is hygienically and safely stored.
• Operate dishwashing machine as per instruction manual
• Assist in the preparation of food as directed by the Executive Chef or supervisory team.
• Ensure all kitchens are kept clean and tidy according to current Health & Hygiene regulations.
• Ensure each outlet is supplied with sanitised clean and dry operational equipment.
• Count, sort and prepare operating equipment as required.
• Ensure garbage is collected and disposed of correctly from all kitchen and back of house areas each shift.
• Ensure correct handling of chemicals and equipment as per manufacturers instructions.
• Contribute to cost control through energy conservation and the careful use of water, cleaning materials and other appliances.

Based in the Melbourne East office, next to Chadstone shopping centre,  this role presents you with a fantastic opportunity to utilise, and further enhance, your strong administration skills and high attention to detail. You will be supporting an industry leading team working within a driven, dynamic and fast paced environment. 

• Working with Agent’s to co-ordinate the collations of reports, submissions and other documentation.
• Marketing campaigns: Prepare media schedules and budgets for campaigns based on the project’s objectives, and targets, seek relevant approvals, and then execute campaigns regularly reporting on its effectiveness and performance.
• Event management and coordination. 
• Update company database, including listing information, and uploading to website as required or requested by operators to ensure that client and property information is accurate.
• Managing online listings on both Colliers website and third-party websites.
• Reconcile and action invoices and expenses as necessary.

Due to current growth in our Industrial Capital Markets team, we are looking for an experienced Team Assistant to join our CBD office. 

This highly valued role is a fantastic opportunity to utilise your administration skills and high attention to detail. You’ll be supporting a driven, dynamic team within a fast paced and supportive environment. This is a great opportunity to further develop your skills and grow within a highly motivated and successful team.

Some of your key responsibilities will include:

• Working with Agent’s to co-ordinate the collations of reports, submissions and other documentation
• Assist in the production of marketing materials
• Update company database, including listing information, and uploading to website as required or requested by operators to ensure that client and property information is accurate
• Managing online listings on both Colliers International website and third-party websites
• Coordinating travel and accommodation bookings where necessary
• Reconciling and actioning invoices and expenses as necessary

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 
• Fold, hang, display and merchandise garments to maximise selling opportunities. 
• Actively process, stock and replenish garments on the sales floor and in the stock room. 
• Open, unpack and label merchandise with security tags. 
• Support customer purchases and returns in the register. 

Assistant Manager - Matthew Flinders Hotel

• Potential for Growth within the business
• Rotational Rosters - Mornings, Mids & Nights
• Amazing perks - check out our full benefits at the bottom of this ad

Located on Warrigal Road, sits a local institution. Serving thirsty and hungry locals for decades, The Matthew Flinders Hotel is an iconic establishment, located a stone’s throw away from from the Chadstone Shopping Precinct and just a short 12 minutes drive from Caufield's Monash University campus.

Everyone’s welcome, come as you are
Whoever you are, whatever your title, we’re all on the same level!

Sound good? Read on.

This is a brilliant opportunity to become an Assistant Manager at the Matthew Flinders Hotel.

What you’ll do:

• Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time
• Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests
• Bring your passion for good food and creating moments that matter for our guests
• Be creative - develop and grow the business through your own initiatives

Overview:
Join our team and help spread holiday cheer as a Promotional Activation Member for Nespresso's festive Christmas boutique activation! We’re looking for energetic and engaging individuals to assist in creating a memorable experience for shoppers by crafting and distributing delicious Christmas-themed recipes. This role is perfect for someone who loves interacting with people and enjoys the holiday season!

Key Responsibilities:

• Actively engage with shoppers to draw them into the boutique and share product information.
• Assist in promoting Nespresso products by creating a welcoming, festive atmosphere.
• Provide outstanding customer service while maintaining a positive attitude.
• Support with other ad hoc promotional activities as needed through the holiday season.

Requirements:

• Availabilities on the following dates:
  • 22nd November - 24th November
  • 29th November - 1st December
  • 6th December - 8th December
• Excellent communication and people skills.
• Outgoing personality and the ability to engage and interact with customers.
• Prior experience in customer service, promotions, or events is a plus.
• Ability to work independently and as part of a team.

Benefits:

• Be part of a vibrant and fun holiday promotion, working with Nespresso!
• Opportunity for additional ad hoc roles with Creative Activation throughout the season.
• Opportunity for ongoing work as a Nespresso Brand Ambassador

How to Apply:
If you’re ready to help us bring the festive spirit to life, we’d love to hear from you!

You are a qualified chef, renowned for delivering an exceptional culinary experiences. You will tell stories through food that will indulge the senses and leave lasting memories. You will be passionate and creative in your approach to consistently producing high quality dishes that delight our guests. Your flexibility in adapting to special requests will contribute to creating memorable dining experiences that will see guests returning time and time again.

What will you do

• Prepare and present food for breakfast, lunch and dinner for a la carte, room service, functions and buffet service
• Ensure that mis-en-place is complete in an efficient and timely manner
• Maintain food hygiene in accordance with legislative standards
• Follow recipes and brand standards 
• Maintain strict stock control procedures

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As a Casual Retail Customer Experience Associate, you'll be the welcoming face of our brand-new store! Your focus will be creating memorable shopping experiences, helping customers find the perfect products, and keeping the store looking top-notch. This is a flexible role that offers a great opportunity to be part of an exciting new venture while working in a dynamic, fast-paced environment.

You’ll play a key role in delivering exceptional service, maintaining visual standards, and ensuring smooth operations during busy periods. Whether it’s helping with a purchase or setting up a promotional display, you’ll be an essential part of our store’s success.

Your Day to Day

• Engage with customers and provide tailored shopping experiences
• Assist with product recommendations and inquiries
• Maintain the store’s appearance, including merchandising and restocking
• Operate the cash register and handle transactions accurately
• Support with inventory checks and stock receiving
• Assist in resolving customer queries and providing after-sales support
• Set up promotional displays and ensure marketing materials are up-to-date

What You Need

• Passion for delivering excellent customer service
• Strong communication and interpersonal skills
• A good understanding of basic sales principles
• Attention to detail in maintaining store presentation and stock levels
• Competence in cash handling and using a POS system
• Ability to work well in a team and adapt to a fast-paced retail environment
• Problem-solving skills to handle customer queries and operational challenges

The Perks

• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As a Full-Time Retail Team Member at our very first store, you’ll be an essential part of an exciting new chapter! Your role is all about delivering top-notch customer service, keeping the store looking great, and helping us meet our sales goals. Occasionally, you'll take on opening duties, ensuring the store is set up for a successful day.

In this position, you'll work closely with the Store Manager and the rest of the team to maintain visual merchandising standards, stock accuracy, and a smooth-running store. This is your chance to help shape the customer experience in a brand-new retail environment!

Your Day to Day

• Provide exceptional customer service and product advice
• Keep the store clean, organised, and visually appealing
• Assist with stock management, including restocking and inventory checks
• Process sales transactions accurately and efficiently
• Perform opening duties when required, setting up the store for the day
• Support promotional activities and maintain merchandising standards
• Follow store security and loss prevention protocols

What You Need

• Passion for delivering excellent customer service
• Strong communication skills for engaging with customers and team members
• Understanding of basic sales techniques and ability to meet sales targets
• Attention to detail for maintaining store presentation and stock accuracy
• Competence in handling cash and processing transactions
• Ability to work well in a team and adapt in a fast-paced environment

The Perks

• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As the Store Manager for our very first store, you’ll be at the forefront of an exciting new chapter! This role is all about bringing our brand to life in-store, ensuring every customer has an exceptional experience while driving the store’s performance to new heights. You’ll lead a high-performing team, manage day-to-day operations, and create a visually stunning environment that reflects our brand values.

In this position, you’ll have the opportunity to shape how we interact with customers in-store, make key decisions that impact sales and profitability, and foster a culture that puts the customer first. This is your chance to set the standard for our future retail location!

Your Day to Day

• Lead, coach, and develop the store team to meet performance goals
• Manage daily store operations, including stock and staffing
• Drive sales and exceed monthly targets and KPIs
• Maintain visual merchandising standards to reflect the brand’s ethos
• Oversee recruitment, training, and development of staff
• Ensure compliance with company policies and health & safety standards
• Foster a positive customer-first culture within the store
• Analyse store performance and identify areas for improvement

What You Need

• Strong leadership and team management skills
• Proven ability to drive sales and meet performance targets
• Expertise in visual merchandising and brand representation
• Excellent organisational and operational management abilities
• Experience with retail management systems and data analysis tools
• A customer-focused approach with a passion for delivering exceptional service
• Flexibility to adapt to a dynamic, fast-paced environment

The Perks

• Staff discount on frank green products.
• Personal learning & development budget.
• A real opportunity to have an impact on a global brand.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Generous parental leave.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.