A Career that lets your passion shine

• Create a shining first impression of the hotel for all guests
• Work together with the housekeeping team to ensure a high-standard of cleanliness in all public areas of the hotel   
• Use your eye-for detail to maintain 5-star cleanliness in all front of house areas, floors, windows, rest rooms, driveways, reception, pool area and function rooms
• Be a key support to the team by upholding clean and usable spaces in all back of house areas
• Keep your team and guests safe ensuring adherence to security procedures and health and safety of hotel spaces

A Career that lets your passion shine

• Showcase your passion for people and luxury hospitality, creating seamless events in a 5-star hotel with a French zest 
• Lead, train, and inspire your team to succeed with everything they do, while fostering a positive team environment
• Manage and coordinate all aspects of conference, event, and banqueting operations
• Liaise with clients to ensure their vision is brought to life and expectations exceeded
• Oversee the operations of events, ensuring attention to detail at all stages

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key responsibilities: 

• Provide great customer experience. 

• Fold, hang, display and merchandise garments to maximise selling opportunities. 

• Actively process, stock and replenish garments on the sales floor and in the stock room. 

• Open, unpack and label merchandise with security tags. 

• Support customer purchases and returns in the register. 

A career that lets your passion shine:

• Respond to inquiries for group bookings and events, qualify leads, and work closely with the senior sales team members on new business
• Assist in preparing proposals, contracts, and preliminary event packages with accuracy and professionalism
• Collaborate with internal teams, including Reservations, Food & Beverage, Banquets, Kitchen and Front Office, to ensure client needs are met
• Maintain accurate group booking records, manage room blocks, and ensure all client requirements are documented
• Prepare Banquet Event Orders (BEOs) for smaller events and support operations during pre-event briefings
• Manage deposits and payments, oversee billing processes, and ensure financial accuracy post-event
• Provide administrative support to the Sales & Marketing team, including reporting and system updates

A Career that lets your passion shine:

• Respond to inbound leads, qualify business and conduct initial sales discussions
• Prepare proposals, curate, create, and execute seamless events from concept inquiry to completion
• Proactively communicate with clients to understand their needs and personalize events to exceed expectations
• Manage the timeline, logistics, budgets and delivery of events
• Showcase your passion for people and luxury hospitality by fostering strong client relationships, repeat business and excellent reviews
• Consistently achieve or exceed set KPIs
• Maximize revenue by showcasing exceptional upselling abilities and understanding client needs
• Work collaboratively with other departments to ensure the Hotel's goals are met, including Reservations, Front Office, Culinary and Food & Beverage
• Maintain accurate records and reporting across all sales and events management systems

A Career that lets your passion shine

Be ready to elevate your skills and ability. Surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft.
 

• Create a warm welcome and friendly conversation for customers
• Serve customers a wide variety of beverages to a high-quality standard
• Looking after the Tab and Keno operations, maintaining a smooth and enjoyable gaming experience for all patrons
• Ensuring the venue is clean and inviting for all visitors
• Taking customer orders & maximise sales opportunities through knowledge of product and suggestive selling
• Maintain high levels of customer satisfaction by promptly addressing any concerns or special requests

A Career that lets your passion shine

Be ready to elevate your skills and ability. Surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft.
 

• Supervise the smooth and effective operations of the Treasure Cove Gaming Bar
• Foster a positive and high-performing team culture through engaging and supportive leadership 
• Maintain a smooth and enjoyable gaming experience for all patrons
• Create a warm welcome and friendly conversation for customers, serving a wide variety of beverages to a high-quality standard
• Maximise sales opportunities through promotions, excellent knowledge of product and suggestive selling
• Uphold high levels of customer satisfaction by promptly addressing any concerns or special requests

A Career that lets your passion shine

• Use your innovative capabilities to delight guests in their culinary experience
• Lead a team of passionate chefs to exceed guest expectations
• Showcase your creative patisserie flair creating sweet and savoury baked goods, as well as custom amenities and expressions
• Plan and present menu’s for a la carte desserts and banquet events
• Maintain the highest standards of cleanliness in line with our HACCP certification
• Work closely with the Head Chef to ensure cost control and profitability of menu items

A Career that lets your passion shine:

• Actively target and secure new business opportunities across all market segments
• Build and nurture relationships with key decision-makers to position Sofitel as the preferred venue
• Consistently achieve or exceed set KPIs and sales targets
• Proactively generate and qualify leads for conversion
• Maximize revenue by showcasing exceptional selling abilities and understanding client needs
• Work collaboratively with other departments to ensure the Hotel's goals are met
• Represent Sofitel Gold Coast at key industry events and networking to enhance brand visibility and drive business

A Career that lets your passion shine:

• Lead and mentor the sales team to meet and exceed revenue targets across all market segments
• Plan, refine and execute sales strategies to maximize room occupancy, event bookings, and corporate partnerships
• Develop and maintain strong relationships with key clients and partners, identifying new business and fostering ongoing connections
• Work closely with the Marketing Manager to align the Sales strategy and capitalise on brand initatives
• Analyze market trends to identify growth opportunities and drive competitive strategies
• Work collaboratively with other departments to ensure the Hotel's goals are met
• Represent Sofitel Gold Coast at key industry events and networking to enhance brand visibility and drive business

Avani Broadbeach Residences is excited to expand its housekeeping team and is now hiring for several part-time positions!

We’re seeking dedicated and detail-oriented individuals who take pride in their work and are committed to providing an exceptional guest experience. If you’re energetic, have a keen eye for detail, and thrive in a team-oriented environment, we’d love to have you on board!

About the Role:

• Maintain high standards by thoroughly cleaning guest rooms, including making beds with precision, vacuuming floors, and cleaning bathrooms to ensure a pristine environment.
• Complete cleaning tasks efficiently within the hours allocated by the company.
• Utilise specialised cleaning equipment and products, provided by us, with full training to ensure effective and safe use.
• Build strong, professional relationships with fellow staff members, guests, and contractor personnel to support a positive and productive work environment.

Hourly Rates (excluding super)

Monday - Friday: $24.98 per hour 

Saturday: $31.23 per hour 

Sunday: $37.47 per hour

A Career that lets your passion shine  

• Greet guests with a warm and welcoming demeanour, aiding with valet parking and luggage upon arrival and departure. 
• Be familiar with the hotel facilities and services to assist with guest queries. 
• Maintain cleanliness and organization in the lobby and porte-cochère areas, including clearing debris and arranging seating. 
• Provide information and recommendations on local attractions, restaurants, and activities to enhance the guest experience. 
• Assist guests with transportation arrangements, including booking taxis, limousines, and airport transfers. 
• Always uphold the hotel's standards of excellence in customer service and professionalism. 

A Career that lets your passion shine:

• Greet and welcome guests with a warm and friendly demeanour. 
• Assist with the check-in and check-out process, ensuring efficiency and accuracy. 
• Handle guest inquiries and resolve any issues promptly and professionally. 
• Provide information about hotel amenities, services, and local attractions. 
• Coordinate with other departments to fulfill guest requests and ensure their comfort. 
• Maintain a neat and organized front desk area. 
• Process payments and manage guest accounts. 
• Always uphold the hotel's standards of excellence in customer service and professionalism. 

A Career that lets your passion shine:

• Conduct nightly audits of hotel financials and transactions
• Maintain accuracy in reporting and support with the daily financial close
• Provide seamless guest service with a luxury standard mindset
• Monitor security and ensure guest safety throughout the night
• Manage Opera Cloud software to maintain data accuracy and efficient check-in/out processes
• Handle guest inquiries and resolve any issues promptly and professionally. 
• Process payments and manage guest accounts.
• Always uphold the hotel's standards of excellence in customer service and professionalism
• Assist with the delivery of guest requests overnight including dining and amenities