Job Purpose
The Modification Manager is responsible for overseeing and managing all aspects of the modification process & the implementation of approved ECR’s within the organization. This includes coordinating and implementing changes to systems, processes, or products to improve efficiency, functionality, and compliance. The Modification Manager plays a crucial role in ensuring that modifications are planned, executed, and monitored effectively while aligning with ECR implementation Schedule.

Key Responsibilities and Accountabilities
• Modification Planning: Develop and maintain a clear modification plan, including scope, objectives, timelines, and resource allocation. Manage the project plans, schedules.
• Stakeholder Collaboration: Work closely with cross-functional teams to understand modification requirements and gather feedback. Ensure project goals align with the company's strategic objectives.
• Risk Assessment: Identify potential risks associated with modifications and develop mitigation strategies.
• Quality Assurance: Ensure that all modifications meet quality and compliance standards.
• Documentation: Maintain detailed records of modification.
• Manage daily, weekly, and monthly the Fleet Modifications on behalf of the HRCABO on NIF Project.
• Participate to daily VMC meetings to assure that HRC Modification Scopes of Work is visible to stakeholders timely manner.
• Review the Project Plans and provide input to ensure they support the businesses objectives.
• Report all safety Incidents or near misses.
• Take any reasonable steps to ensure the health and safety of yourself and others subject to any limitations and/or obligations defined within HRC HSSE management systems.

Policies and Procedure Responsibilities
• Ensure compliance with HRC procedures and relevant legislative requirements.
• Ensure compliance with HRC Fitness for Work Policy, including HRC Drug and Alcohol Management Plan
• Ensure compliance with all emergency plans and procedures and ensuring they are displayed as appropriate within your area.
• Ensure compliance with all relevant Rail Safety legislation.
• Ensure all work is compliant with RCN Project Management policies and procedures.

Qualifications and Education Requirements
• An appropriate qualification in an Engineering or project management discipline.
• A minimum of 8 years Rolling Stock experience.
• Understanding and working knowledge of project management practices.
• Problem-solving and analytical abilities.
• Knowledge of quality assurance and compliance standards.
• Excellent leadership and communication skills (oral & written) including strong negotiation and influencing skills and the ability to establish effective working relationships with a variety of people at different levels both internally and externally.
• Proficient skills in computers: MS Word, Excel, email.

Cashier and HR Payroll Manager
Central West NSW 2671

? Above Award Wages
? Opportunity to work within a great team culture
? Excellent career growth opportunities
? Progressive family owned company that is flexible to your needs

Bernardi's are looking for a bright, bubbly and helpful CASHIER AND HR PAYROLL MANAGER for our Supermarket.

ABOUT THE ROLE....
The Store Cashier and HR/Payroll Manager multiple roles as follows. Store Cashier, requiring to undertake the banking, balancing of the cash safe and supplying change daily to the Customer Service Department.
As HR/Payroll Support the duties include ensuring the timely and accurate processing of payroll as well as assisting the Store and Department Managers in the implementation of Human Resources best practice.

In this role you will be Responsible for:
Cashier
o Answer incoming telephone calls and direct to the correct department
o Daily banking including balancing of cash registers as/if required and report to Customer Service Supervisor any discrepancies of takings
o Balance cash to daily financial reports
o Deposit cash, cheques with Bank on a daily basis
o Provide change to the Customer Services Department on a daily basis
o Balance cash safe as required
o Maintenance of Customer accounts including the distribution of them each month, sourcing invoice copies and the pursuing of those that are overdue.
o Collect, deliver and distribute all incoming and outgoing mail
o Operation and balancing of cash register as/if required
o Maintaining of Smart Shopper spreadsheets

Human Resources
o Maintain Online applications so the Store and Department Managers can easily access applications from prospective employees
o Assist in the organisation of interviews as required including:
? Contacting applicants for interview
? Required paperwork including relevant interview
questions, practical test, resumes etc is provided
to the interview panel
? Interview panel member – if required
o Ensure employee SF-18 ‘Notification of New Employee’ form is completed and forwarded to Support Office as/if required
o Assist in the induction process of the new employee including organisation of:
? Required paperwork including Letter of Appointment/contract for new employee prior to commencement of employment
? Department walk on the day of commencement of employment
? Bernardi Group induction is undertaken within 2 weeks of commencement of employment
? Performance reviews are undertaken at the 1 & 3 months mark by Store and/or Department Managers ensuring you set alarm in Microsoft Outlook to remind them.
o Ensure all required paperwork is filed on employee personnel file
o Assist in HR/Payroll Audit as if required
o HR quarterly agenda (WHS, in the Aisle talk, training, behaviour reminders) need to be completed within the current Qtr. Must work with relevant managers to ensure it’s all done on time.
o Liaise with Department Managers and Store Managers to ensure all employees participate in ‘In the Aisle’ talks
o Organise uniforms for all employees as/if required

Payroll
o Ensure the Store’s payroll is ready for processing by Support Office by no later than pay Monday at 12 noon including:
? Accurate input and checking of timesheets including ensuring employee shifts are allocated to correct departments and employee leave taken is correctly recorded
? Compilation and completion of Payroll Adjustment form including employee leave, required employee deductions, etc.
? Create new employees in Payroll
o Assisting support office with payroll/HR duties as required
o Other duties including customer service and use of registers as required

IS THIS YOU.....?
? Well presented
? Professional and Excellent communication skills with an extrovert persona
? Energetic and loves a fast paced enviroment
? Customer service focused
? Understanding of supermarket best practice
? Enthusiasm to work within a team environment

QUALIFICATIONS AND WORK SKILL REQUIREMENTS - desired but not essential
? Certificate III in Business Administration
? Experience with Payroll or willing to learn
? RTW coordinator course/certificate
? Recent work experience within the Retail Sector
? Demonstrated excellence in written, verbal and interpersonal communication skills
? Demonstrated working knowledge of Microsoft office
? Demonstrated ability to prioritise and plan work to meet deadlines
? Demonstrated attention to detail & work accuracy

ABOUT US....
We are a dynamic family owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses.

The Bernardi Group have been providing local residents of Country NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 500 people in the Central west and Riverina.

HOW TO APPLY....
We are not currently asking for a resume from you. Simply complete your work history & education information on the application page. You are welcome to include any certificates or licences in the education section to assist us in assessing your suitability for this role. Shortlisted
applicants may be requested to submit a resume at a later date.

This is the perfect opportunity to join a supportive team environment where the company rewards its employees by providing great working conditions, ongoing training and up-skilling to set you up in a career.

APPLY NOW!!

Bitton Rose Bay is the 3rd cafe of the Bitton group. It is currently open for Breakfast and Lunch and soon to open for dinners. We offer French-inspired menus and a family friendly atmosphere. Come for a take away coffee, sit down meal or takeaway.

Bitton Rose Bay is now looking for a a talented Restaurant Manager to join their team;

The right candidate will be responsible for:

Recruiting, training and supervising staff.
Agreeing and managing budgets.
Creating staffing rosters.
Planning menus.
Ensuring compliance with licensing, hygiene and health and safety legislation.
Promoting and marketing the business.
Overseeing stock levels and ordering supplies.
Handling customer enquiries and complaints.
Taking reservations.
Greeting and advising customers.
Keeping statistical and financial records.
Assessing and improving profitability.
Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
Making improvements to the running of the business and developing the restaurant.

About you:

At least 2 years of experience as a Restaurant Manager;
Strong management skills;
Strong communication skills;
Ability to manage all the operations of the restaurant;

Job type: Permanent/full-time
Salary: $70,000 - $80,000

We encourage Passion to Grow and improve Help to lead the social media and digital community management experience, ensuring impactful engagement Drive a powerful employee advocacy strategy Provide expert guidance on channel effectiveness and foster a dynamic online presence ABOUT THE ROLE You will be at the forefront of driving and executing our content and engagement strategy across various digital platforms. Collaborate closely with our Head of Social & Digital Communities to implement a powerful thought leadership and employee advocacy strategy. Key responsibilities include: Content Strategy: Drive and deliver our content engagement strategy for CA ANZ’s social media and digital communities. Partnerships: Build strategic partnerships with content producers, internal teams and stakeholders. Community Leadership: Lead an exceptional community management experience across digital touchpoints. Amplification Expert: Provide advice on channel effectiveness for different content types and audiences ABOUT YOU Your previous experience in a social media and/or community management role will provide a strong foundation for your success.  You will also bring Experience localising content for global organisations Strong understanding of social channels and best practices Positive stakeholder collaboration and management skills An innovative mindset; drive new and interesting ways to tell our story Proven track record: Demonstrated success in managing and optimising paid social campaigns. ABOUT US Chartered Accountants Australia and New Zealand (CA ANZ) represent more than 136,000 financial professionals, supporting them to build value and make a difference to the businesses, organisations, and communities in which they work and live. Around the world, Chartered Accountants are known for their integrity, financial skills, adaptability,…

Click here to view more detail / apply for Manager, Social Media and Digital Communities

Client Relationships Manager - Recruitment   Drive Business Development and Expansion across Sydney!   About Us   Join Alexander Appointments, a leading recruitment agency with over two decades of success in Australia. We pride ourselves on our collaborative, relationship-focused approach, making us a trusted partner in the industry.   The Opportunity   We're seeking a dynamic Client Relationships Manager to spearhead our expansion in Sydney for 2024. This role is more than just a job; it's an opportunity to shape the trajectory of our growth in a new market while being supported by our established team at our Head Office in Northwest Sydney.   What Sets Us Apart Collaborative business structure, utilising the best strengths of every individual in our team Ability to leverage off decades of experience across six of our key specialisations Government and commercial growth opportunities Expansion opportunities within long established organisations who regard Alexander Appointments as a trusted recruitment business partner Proven recruitment system Strategic Business Development:   Lead the charge in expanding our presence in Sydney, leveraging on our strong reputation and relationships.   Lucrative Incentives   Benefit from a competitive salary package and attractive bonus structure, rewarding you for your business development achievements.   Building Strategic Partnerships   Play a key role in nurturing long-term client relationships and expanding our footprint.   Your Role   As a seasoned business development professional in the recruitment industry, you'll bring your expertise to drive growth in the Sydney market. Your passion and drive will be instrumental in shaping our success in this…

Click here to view more detail / apply for Client Relationships Manager - Recruitment - Sydney

 Australia’s largest family owned jewellery retailer with a 125 year history Lead your own team and store to success alongside the Store Manager Commission scheme to reward your achievements   We are respected, luxurious and dazzling! Do you have a passion for working with luxury products? Are you passionate about delivering unique and personalised customer service? Do you aspire to one day use your leadership skills and run your own retail business? At Angus & Coote we are the diamond and watch specialist, we are known for our unique and timeless craftsmanship. We are passionate about what we do and we believe our people are the key in delivering extraordinary and unique customer service experiences. Our Team Members understand that we don’t just sell, we become a part of our customers’ cherished moments.If you are ambitious and results driven, you will have the opportunity to showcase your skills while collaborating with our Store Manager to inspire and lead our Team Members at Booragoon. You will contribute to creating a supportive environment whilst generating sales results beyond sales targets and KPIs. What we are looking for: Experience in supervising, leading and empowering a high performing team Demonstrated ability of coaching and providing feedback to Team Members to support their career development  An understanding of running a successful business with a proven track record to achieve beyond personal and store sales targets and KPIs An interest, love and passion for working with luxurious products and brands What you will be doing: Creating professional and personalised experiences for…

Click here to view more detail / apply for Full Time Assistant Store Manager | Angus & Coote Booragoon

Working with a small family-owned automotive organisation, we are looking for an Office Manager / Bookkeeper / All rounder to take care of day-to-day administrative and accounts operations. The right candidate will be someone who is experienced in bookkeeping (AP,AR), is computer savvy and able to use their initiative to get things done. This role is located in Dandenong South, 5 days in the office however happy to be flexible starting times if required. The role: Accounts Receivable, accounts payable and reconciliation Maintain office from an admin and supplies perspective Customer service - through calls to the main line Occasional assistant in workshop administration and inventory management Data entry, general administration support to the owner The suitable candidate: Experience in bookkeeping ideally using MYOB Good knowledge and experience with Accounts Payable and Accounts Receivable tasks Previous experience in a standalone bookkeeping role in a small organisation (desirable) Highly organised and great time management skills Strong customer service skills with both dealings with internal and external stakeholders Mature and reliable personality, someone who is able to handle things on their own if there isn't always someone around them. Candidate will need to have full unrestricted working rights The Company: Family-owned organisation, very friendly team Ability to take control of your own work Flexibility on starting/finishing times Full time in the office - Dandenong South Salary of $80,000 - $85,000 super We will be shortlisting this week, so apply here today if this role is of interest.

Click here to view more detail / apply for Bookkeeper / Office Manager

Exciting new role, perfect for someone who wants variety!Company Overview This company is a leading retailer specializing in electrical products, catering to both residential and commercial customers. With a commitment to excellence and customer satisfaction, they strive to provide top-notch service and quality products in the electrical industry. Position Overview We are seeking a dynamic and experienced Retail Store Manager to lead our team in Sydney. The ideal candidate will have a strong background in retail management, particularly within the electrical sector (not required), and possess excellent leadership, communication, and customer service skills. Responsibilities * Oversee all aspects of store operations, including sales, inventory management, and customer service.* Develop and implement strategies to drive sales and achieve store targets.* Train, mentor, and motivate staff to deliver exceptional customer service and meet performance goals.* Ensure compliance with company policies and procedures, as well as health and safety regulations.* Manage inventory levels, monitor product availability, and coordinate replenishment orders.* Handle customer inquiries, resolve complaints, and maintain positive relationships with clients.* Analyze sales data and market trends to identify opportunities for growth and improvement.* Collaborate with the management team to develop promotional campaigns and marketing initiatives.Qualifications:* Previous experience in retail management.* Strong leadership skills with the ability to inspire and motivate a team.* Excellent communication and interpersonal skills.* Proven track record of achieving sales targets and driving business growth.* Sound knowledge of electrical products and industry trends.* Ability to work well under pressure and in a fast-paced environment.* Proficiency in Microsoft Office and retail management software.* Availability to…

Click here to view more detail / apply for Retail Store Manager | Electrical

Business Unit Sales Manager Apply now Vacancy no: 518220 Work type: Permanent - Full Time Location: Eastern Creek State: NSW Categories: Sales Key leadership role with an opportunity to make a real impact Role based in Western Sydney Competitive Salary Package & Benefits | Flexible work arrangements Cleanaway is Australia’s largest waste management organisation with over 7,500 employees working at over 400 sites. We have been operating in Australia for over 50 years, delivering solutions that offer extraordinary benefits not just for our customers, but for our communities and environment we live in. Cleanaway provides sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies. About the role: Reporting to General Manager within our NSW / ACT Solids business unit, you will be responsible for developing and executing strategic sales plans, managing a high-performing sales team and fostering strong relationships with key clients and partners. You will be accountable for delivering top-line revenue growth through the management of People, Markets, Assets, and Financial (PMAF) in alignment with the Cleanaway Value Operating Model. Key responsibilities will include, but not be limited to: Lead, mentor, and motivate a sales team to drive performance and achieve profitable revenue, budgets, targets, and KPI’s. Manage the team’s opportunity pipeline as per the personal objectives set / regional sales plans/growth targets. Achieve all Business Unit sales team revenue targets, as per the budget, and drive net revenue growth. Proactively manage customer and prospect relationships to gain, retain, and grow Cleanaway’s revenue position…

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About Access Foundation WA

Access Foundation is a growing disability service provider in Australia and has been supporting people living with disability from all walks of life. We pride ourselves in the provision of person-centred care with a primary focus on a holistic approach with respect.

About You

We are seeking friendly, approachable, have a positive and can-do attitude, with the right attributes and attitudes. You’re able to demonstrate a commitment to supporting people living with a disability.

You will also embody our values of providing excellent customer services, looking for better ways, working together, and being professional and accountable.

About the role:

We are looking for a human resources officer who will be working closely with the office team. You will be responsible for the onboarding of new staff, monitoring staff performance, and liaising with the employees and clients. The role is suited to a highly organised individual who prides themselves on the following process and their attention to detail:

Key Duties Include:

Recruiting and onboarding staff.
Negotiating contracts and working conditions.
Dealing with workplace relations issues such as complaints, conflicts, grievances, and misconduct.
Looking after the health, safety, and welfare of all employees.
Ensuring candidates have the right to work.
Liaise with the Payroll and Rostering team and responding to staff enquiries regarding issues.
Completing general administration duties when required.
Developing positive relationships with our staff and customers.
Requirements / Experience:

Qualification in Human Resources.
At least 1 year of H.R. work experience.
Working with a large staff.
Experience in general administration.
Skills:

Strong communication and technical skills.
Demonstrate an ability to effectively manage multiple priorities at once.
Constructive problem-solving skills (identify a problem and offer a solution).
Effective organisational and time management skills.
Ability to work independently and with others, be a participative and supportive team member.
Ability to identify creative solutions to challenging issues.
High level of computer literacy – MS Office, email system, etc.
To apply online: Click APPLY and attach your resume and a cover letter; clearly outlining how your qualifications, skills, and experience that match the requirements for this role. Please including 2 recent professional referees in your documents.

Please note: Only applicants who are shortlisted for an interview will be contacted. If you have any queries, please submit through www.accessfoundation.com.au online ‘contact us’ form

At SHEIKE, we celebrate everybody and every day, no matter the event. Join our bright, bold team committed to delivering exceptional everyday interactions, no matter what the role.As the Assistant Store Manager, you will be a brand ambassador for SHEIKE. You will provide extraordinary customer service, leading and inspiring your team of Stylists to do the same. You will lead with confidence and drive the team to build authentic customer connections, so the wearer can feel their most glamorous, empowered self.You will push to exceed KPI targets, while showcasing interpersonal capabilities, professional development and commitment to delivering every interaction to a high standard.A little about the role… Key responsibilities:Lead and inspire a high-performing team to achieve sales targets, foster a positive work environment, and deliver exceptional customer service.Drive store performance through effective visual merchandising, inventory management, and stock control.Manage your roster wages at a high level, through performance based rosteringRecruit high-calibre employees in line with the SHEIKE brand and values and to provide them with an excellent welcome, training and induction to the businessBe a strong communicator who can lead, coach, develop influence othersHave outstanding standards of VM store presentationDrive a commercial businessExcellent operations and stock managementBe a SHEIKE brand ambassador every day Highlight managerial responsibilities Requirements:Minimum 1 Years experience in fashion retail as a Assistant Store ManagerExceptional customer service & styling skillsDriven budgets and achieved exceptional sales resultsStrong understanding of KPIS and their impact on the businessAbility to make decisions based on the best outcome for the businessExperience in leading, recruiting & developing a teamThe ability to…

Click here to view more detail / apply for Assistant Store Manager - Parramatta

Client Service Manager - Port Macquarie/Kempsey Area Apply now Job no: 532142 Work type: Full time Location: North Coast NSW Categories: General Management ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of  “Connecting People and Places to Make the World Work Better”. About the Role: With people and relationships, being the Centre of all that we do, we currently have an opportunity to be part of our team. We are seeking a Client Service Manager in the Port Macquarie/Kempsey Area to join our team and will be managing multiple government sites. You will be responsible in managing day to day operation needs for your area and clients by ensuring the team is delivering the most effective cleaning services. You will demonstrate sound understanding of cleaning operations, utilize your strong technology and financial skills, whilst also delivering service excellence to all external and internal stakeholders. Role Responsibilities: Manage a large number of diverse frontline employees - rosters, pays and Cleaning Best Practices Liaising with Client and Employees on a regular basis HSE experience in toolbox talk and risk assessment. Professional presentation and customer service focused. Ability to…

Click here to view more detail / apply for Client Service Manager - Port Macquarie/Kempsey Area

Posted: 01/02/2024 Closing Date: 02/03/2024 Salary: $57,500.00 Job Type: Permanent - Full Time Location: Newcastle Job Category: Retail Management Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit. By way of brief introduction, we are a well-established, on-trend home décor and linen retailer. From humble beginnings (some 47 years ago!), we’ve scaled to 68 stores across Australia and we're still growing! Our inspiration is drawn from the love and pursuit of comfort and immersing this beautifully simple concept into the lives of our customers. Home really is where the heart is, and for those of you who join us, that’s just how you’ll feel - at home! Job Description Now is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly exciting Assistant Store Manager role at our Warners Bay store. As an Assistant Store Manager at Pillow Talk, you’ll partner with the Store Manager to lead the team and drive the operational and sales performance of your store. You’ll review store and team member performance on a regular basis and collaborate with the Store Manager to formulate and execute action plans that leverage your store’s potential. You’ll be a brand ambassador and create highly personalised experiences for customers and employees alike, ensuring high engagement, enviable culture, and sustainable revenue growth.  You’ll coach your…

Click here to view more detail / apply for Assistant Store Manager - Warners Bay

About Access Foundation WA

Access Foundation is a growing disability service provider in Australia and has been supporting people living with disability from all walks of life. We pride ourselves in the provision of person-centred care with a primary focus on a holistic approach with respect.

About You

We are seeking friendly, approachable, have a positive and can-do attitude, with the right attributes and attitudes. You’re able to demonstrate a commitment to supporting people living with a disability.

You will also embody our values of providing excellent customer services, looking for better ways, working together, and being professional and accountable.

About the role:

We are looking for a human resources officer who will be working closely with the office team. You will be responsible for the onboarding of new staff, monitoring staff performance, and liaising with the employees and clients. The role is suited to a highly organised individual who prides themselves on the following process and their attention to detail:

Key Duties Include:

Recruiting and onboarding staff.
Negotiating contracts and working conditions.
Dealing with workplace relations issues such as complaints, conflicts, grievances, and misconduct.
Looking after the health, safety, and welfare of all employees.
Ensuring candidates have the right to work.
Liaise with the Payroll and Rostering team and responding to staff enquiries regarding issues.
Completing general administration duties when required.
Developing positive relationships with our staff and customers.
Requirements / Experience:

Qualification in Human Resources.
At least 1 year of H.R. work experience.
Working with a large staff.
Experience in general administration.
Skills:

Strong communication and technical skills.
Demonstrate an ability to effectively manage multiple priorities at once.
Constructive problem-solving skills (identify a problem and offer a solution).
Effective organisational and time management skills.
Ability to work independently and with others, be a participative and supportive team member.
Ability to identify creative solutions to challenging issues.
High level of computer literacy – MS Office, email system, etc.
To apply online: Click APPLY and attach your resume and a cover letter; clearly outlining how your qualifications, skills, and experience that match the requirements for this role. Please including 2 recent professional referees in your documents.

Please note: Only applicants who are shortlisted for an interview will be contacted. If you have any queries, please submit through www.accessfoundation.com.au online ‘contact us’ form

Retail Manager (General) (Online and Instore)

Are you passionate about gemstones, marketing, and delivering exceptional customer experiences? Austgems Pty Ltd is seeking a highly motivated and experienced, full time Retail Manager (General) to lead our online and instore opal sales establishment. As a Retail Manager, you will be responsible for overseeing all aspects of our opal sales, customer service, and marketing efforts. This role requires fluency in both English and Mandarin, as we have a rapidly expanding Chinese client base.

Responsibilities:
Store Operations:
· Oversee the day-to-day operations of our online and instore opal sales establishment.
· Ensure product listings are accurate, up-to-date, and visually appealing.
· Maintain retail inventory and procure opal stock at optimal levels and pricing.
· Continuously improve online and instore experience, creating a customer friendly and responsive environment.
Sales and Marketing:
· Develop and execute effective marketing strategies to promote retail sale of our opal products.
· Analyze market trends and customer preferences to identify opportunities for growth.
· Set retail pricing.
· Implement promotional campaigns and special offers to increase retail sales and customer retention.
· Create engaging content for our social media platforms.
Customer Service:
· Provide outstanding customer support to English and Mandarin-speaking retail customers in person and via email, chat, and phone.
· Address customer inquiries, concerns, and complaints in a timely and professional manner.
· Ensure that retail customer feedback is collected and used to improve products and services.
· Work towards building long-lasting customer relationships and brand loyalty.
Team Management:
· Build and motivate a team of sales associates and customer service representatives.
· Set performance goals, provide regular feedback, and conduct performance evaluations.
· Foster a positive and collaborative work environment that encourages teamwork and creativity.
Performance Analysis:
· Monitor key performance indicators (KPIs) and sales metrics to evaluate the effectiveness of marketing strategies.
· Generate reports on retail sales performance, customer feedback, and website analytics.
· Use data-driven insights to make informed decisions and drive continuous improvement.

Requirements:
1. Fluency in both English and Mandarin is essential to cater to our customer base.
2. Proven experience in retail store management (online and instore), preferably in the gemstone industry.
3. Strong understanding of e-commerce platforms and online marketing strategies.
4. Excellent communication and interpersonal skills to engage with customers and team members effectively.
5. Demonstrated ability to analyze data and make data-driven decisions.
6. Exceptional leadership skills to lead and motivate a team to achieve retail sales targets.
7. Customer-focused approach with a passion for delivering outstanding service.
8. Highly organized with the ability to multitask and prioritize tasks effectively.
9. Preparedness to travel widely throughout regonal and remote NSW for extended periods of time visiting and liaising with opal miners / opal wholesalers

Join our dynamic team and become an integral part of our business. If you are a self-driven individual with a passion for gems, sales and marketing, we'd love to hear from you! Please submit your application, including your resume and a cover letter detailing your relevant experience and language proficiency.

Salary range: $70,000 to $80,000 per annum.

This advertisement was first published on 12 February 2024
Applications and expressions of interest will be accepted till 16 March 2024

About Access Foundation WA

Access Foundation is a growing disability service provider in Australia and has been supporting people living with disability from all walks of life. We pride ourselves in the provision of person-centred care with a primary focus on a holistic approach with respect.

About You

We are seeking friendly, approachable, have a positive and can-do attitude, with the right attributes and attitudes. You’re able to demonstrate a commitment to supporting people living with a disability.

You will also embody our values of providing excellent customer services, looking for better ways, working together, and being professional and accountable.

About the role:

We are looking for a human resources officer who will be working closely with the office team. You will be responsible for the onboarding of new staff, monitoring staff performance, and liaising with the employees and clients. The role is suited to a highly organised individual who prides themselves on the following process and their attention to detail:

Key Duties Include:

Recruiting and onboarding staff.
Negotiating contracts and working conditions.
Dealing with workplace relations issues such as complaints, conflicts, grievances, and misconduct.
Looking after the health, safety, and welfare of all employees.
Ensuring candidates have the right to work.
Liaise with the Payroll and Rostering team and responding to staff enquiries regarding issues.
Completing general administration duties when required.
Developing positive relationships with our staff and customers.
Requirements / Experience:

Qualification in Human Resources.
At least 1 year of H.R. work experience.
Working with a large staff.
Experience in general administration.
Skills:

Strong communication and technical skills.
Demonstrate an ability to effectively manage multiple priorities at once.
Constructive problem-solving skills (identify a problem and offer a solution).
Effective organisational and time management skills.
Ability to work independently and with others, be a participative and supportive team member.
Ability to identify creative solutions to challenging issues.
High level of computer literacy – MS Office, email system, etc.
To apply online: Click APPLY and attach your resume and a cover letter; clearly outlining how your qualifications, skills, and experience that match the requirements for this role. Please including 2 recent professional referees in your documents.

Please note: Only applicants who are shortlisted for an interview will be contacted. If you have any queries, please submit through www.accessfoundation.com.au online ‘contact us’ form

Shape Your WorldAt Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.As a leader within Alcoa, you can help fulfill our purpose and realize our vision to reinvent the aluminium industry. Be part of the team that is helping shape a better workplace with a better work-life balance and the equal opportunities that help everyone thrive. You have the power to shape things and individuals to make them better.About the Role:Are you driven by a passion for environmental stewardship and compliance excellence? Be part of this commitment and join our team as the Environmental Manager - Compliance and Improvements for our Australian operations, mining, refining and smelting.At Alcoa, our commitment to environmental governance is paramount. As the Environmental Manager - Compliance and Improvements, you will be instrumental in ensuring compliance with the Environmental Protection and Biodiversity Conservation Act 1999 and the Environmental Protection Act 1986. Your role will involve translating intricate compliance expectations into actionable tasks and reinforcing our dedication to sustainable environmental practices.Key Responsibilities:Provide governance and leadership to ensure compliance with State and Commonwealth environmental laws, regulations, permits, licenses, and Alcoa standards.Identify and monitor changes to environmental laws and regulations, raising concerns and potential challenges to internal stakeholders.Assess environmental compliance for existing operations, joint ventures, acquisitions, and new projects.Support the implementation of new approvals for operational activities.Support the locations in establishing, reviewing and auditing environmental compliance management programs and integrating compliance expectations into…

Click here to view more detail / apply for Environmental Manager - Compliance and Improvements

At SHEIKE, we celebrate everybody and every day, no matter the event. Join our bright, bold team committed to delivering exceptional everyday interactions, no matter what the role.As the Assistant Store Manager, you will be a brand ambassador for SHEIKE. You will provide extraordinary customer service, leading and inspiring your team of Stylists to do the same. You will lead with confidence and drive the team to build authentic customer connections, so the wearer can feel their most glamorous, empowered self.You will push to exceed KPI targets, while showcasing interpersonal capabilities, professional development and commitment to delivering every interaction to a high standard.A little about the role… Key responsibilities:Lead and inspire a high-performing team to achieve sales targets, foster a positive work environment, and deliver exceptional customer service.Drive store performance through effective visual merchandising, inventory management, and stock control.Manage your roster wages at a high level, through performance based rosteringRecruit high-calibre employees in line with the SHEIKE brand and values and to provide them with an excellent welcome, training and induction to the businessBe a strong communicator who can lead, coach, develop influence othersHave outstanding standards of VM store presentationDrive a commercial businessExcellent operations and stock managementBe a SHEIKE brand ambassador every day Highlight managerial responsibilities Requirements:Minimum 1 Years experience in fashion retail as a Assistant Store ManagerExceptional customer service & styling skillsDriven budgets and achieved exceptional sales resultsStrong understanding of KPIS and their impact on the businessAbility to make decisions based on the best outcome for the businessExperience in leading, recruiting & developing a teamThe ability to…

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At The Athlete’s Foot, our team members are highly passionate about inspiring, motivating and empowering our customers to better their best. We believe that people ultimately want to lead a healthy and fit way of life and we want to empower them to do so by providing correctly fitted footwear and personalised service. From their first pair of shoes to their last, our team are there to ensure that whatever activity they want to do, they’re wearing the right shoes. Our service extends beyond our four walls to support our local communities by engaging with health professionals, schools, and local sporting clubs. Joining The Athlete’s Foot is more than just a job, it is a family who cares, develops, grows, and rewards each and every one of us.   The role & responsibilities:We are looking for a Store Leader who is eager to accelerate in their career to oversee a passionate team at our NEW The Athlete's Foot Menai Store.This is a fantastic opportunity for an experienced leader who is keen to progress in their retail career.  The right candidate will work closely with their Store Manager on driving high performing and successful people, performance, and operations initiatives.The opportunity will also include involvement in local community activations, partnering with sporting events and managing relationships with health care professionals that we work with. This is not your normal retail role with a lot of work happening “outside the four walls” of the stores to drive brand growth.  This store is opening in March 2024. Benefits & culture: 40% off Accent Group…

Click here to view more detail / apply for NEW STORE The Athlete-s Foot Assistant Store Manager - Menai

At The Athlete’s Foot, our team members are highly passionate about inspiring, motivating and empowering our customers to better their best. We believe that people ultimately want to lead a healthy and fit way of life and we want to empower them to do so by providing correctly fitted footwear and personalised service. From their first pair of shoes to their last, our team are there to ensure that whatever activity they want to do, they’re wearing the right shoes. Our service extends beyond our four walls to support our local communities by engaging with health professionals, schools, and local sporting clubs. Joining The Athlete’s Foot is more than just a job, it is a family who cares, develops, grows, and rewards each and every one of us.   The role & responsibilities:We are looking for a Store Leader who is eager to accelerate in their career to oversee a passionate team at The Athletes Foot Nowra Store.This is a fantastic opportunity for an experienced leader who is keen to progress in their retail career.  The right candidate will work closely with their Store Manager on driving high performing and successful people, performance, and operations initiatives.The opportunity will also include involvement in local community activations, partnering with sporting events and managing relationships with health care professionals that we work with. This is not your normal retail role with a lot of work happening “outside the four walls” of the stores to drive brand growth.  Benefits & culture: 40% off Accent Group brands | Hype DC, Skechers, Platypus, Vans…

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Hi, we’re Ampol.  We are powered by our people!  We're reinventing the?freedom of convenience and as the face of our future, our retail leaders leverage their experience to coach and support our retail teams. ?Building their customer service and operational skills and teaching them what it takes to represent the Ampol brand.?  We are proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. Check out one of our key leader's career stories, supported by Ampol. 7 Leadership tips for women in male-dominated fields - WORK180  Duties and Responsibilities:  Creating the best one stop shop convenience experience for our customers  Driving profitability and minimising costs, expenses and waste  Managing competing priorities in a fast-paced, compliance-focused environment  Turning our convenience retail strategy into a reality  Must have good availability & have willingness to work weekends and overnights when required!  We will provide you with:  Offering access to world-class training.  Competitive salary package  Career progression and incentive schemes.   Be part of a diverse and inclusive workforce.   Recruitment process...  In terms of next steps, if you are successful in progressing within the recruitment process you will be contacted for a phone interview. Should you be successful from this, you will be invited to a first interview.  We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender).…

Click here to view more detail / apply for Assistant Store Manager - North Ryde

THE GROUP

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

THE BUSINESS

Outback Spirit Tours offers a range of unique adventure tours, desert safaris and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 9 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, lodge and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

THE OPPORTUNITY

We are currently seeking a motivated and proactive Human Resource Coordinator to join the team on a permanent full-time basis. This is an office based opportunity working Monday to Friday with the flexibility to work from home on Fridays!

A valued member of the HR Operations team this is an opportunity to develop your HR career in a fast paced, challenging industry and work with a collaborative and supportive HR team.

Reporting to the Human Resource Manager, this role will provide support and assistance with the administration of the day-to-day operations of HR functions and duties. You will assist in the areas of recruitment, onboarding, learning and development, performance management, and general HR administration. You will establish and maintain high quality and timely work flow of the HR administration and coordination to enable effective performance of a wide range of HR functions, ensuring a high level of service to the team and the Outback Spirit business whilst maintaining complete confidentiality.

We can guarantee that no two days will be the same!

Key responsibilities

• Assist and support the recruitment and talent acquisition process by writing compelling job ads, advertising, reviewing and shortlisting candidates, conduct initial phone screening interviews and general candidate communications;
• Prepare contracts of employment and employment related correspondence;
• Ensure new starter documents for setting up new employees is complete and accurate;
• Provide guidance and support to leaders on onboarding and induction programs for new employees;
• Oversee probationary period reviews including audits, reminders and confirmations;
• Support leaders and employees with HR related queries in a supportive and timely manner;
• Work closely with the wider HR Team to support the businesses and collaboratively drive key HR initiatives/projects;
• Provide general support on a range of administrative and operational matters to ensure the effective running of HR;
• Provide key metric and general reporting to the Leadership team;
• Coordination and record keeping for key employee dates.

THE CANDIDATE

To be successful in this position you will have a flexible approach to day to day tasks while proactively meeting expected deadlines. You will be process-driven and able to operate calmly under pressure, whilst assisting the leadership team with making informed decisions and balance multiple competing priorities. You will be a self-motivated team player with a demonstrated positive "can-do" attitude with superior demonstrated skills in communication and organisation. You will love engaging with people and place huge value on showing empathy and kindness, even through the tough stuff.

You will be someone who is known for their:

• Analytical thinking with the ability to foresee effective solutions;
• Intermediate to advanced experience using multiple software systems & the Microsoft Suite;
• Faultless attention to detail;
• Persistence and resilient attitude;
• Impeccable personal integrity and pride;
• Proactive attitude towards tasks with ability to forward think;
• Problem solving and adaptable thinking strategies;
• Efficient, consistent, and professional through their work;
• An outstanding role model for other team members;
• Ability to thrive in an autonomous environment with strong self-motivation.

The successful candidate will have/be:

• Prior HR administration/coordinator experience;
• Experience in HRIS software and working within a HR environment, desirable;
• Strong computer skills with intermediate to advanced literacy in Microsoft Office products;
• Experience working within multiple systems which cross over;
• Experience working in hospitality/tourism business.

This is an amazing opportunity to work within an administrative capacity for a growing tourism business that will reward you well and value your contribution.

• Generous Travel discounts across the Journey Beyond Group;
• Study assistance Policy;
• Private Health discounts;
• Employee Assistance program;
• Discounts on Journey Beyond merchandise.

HOW TO APPLY

We are currently only accepting applications of those residing in Australia with working rights. If this sounds like the opportunity you have been waiting for and you feel you have the right skills, experience and disposition then please apply now with a Cover Letter & Resume!

PaidRight exists to restore trust between employers and employees when it comes to pay. We envision a world where employee payment compliance is a given and payroll data drives business optimisation.

We are a small, well funded company that services some of the biggest names in the country and are currently looking for people to join our exciting team.

What you will do: 

• Conduct high level reviews of industrial relations legislation and instruments, particularly modern awards and enterprise agreements 
• Ability to identify ambiguities in industrial instruments and translate to simple questions/understanding 
• Implement and maintain databases with relevant industrial relations regulatory changes, legal cases and court decisions
• Improve on processes and databases
• Create content for industrial relations updates for online distribution
• Host industrial relations introduction sessions for new employees 
• Collaborate across teams and assist understanding of industrial relation laws

• Bachelor of Law 
• 2 years experience 
• Proven ability to interpret and apply legislation
• Proactive and able to work independently as well as part of a team
• Excellent attention to detail 
• Excellent written and verbal communication skills

We are a young scale-up with plenty of space for career development. You will be given every opportunity to learn and grow in a fast paced, growing company. We like to be social by having team lunches, dinners and our quarterly strategy sessions usually involve great social and cultural events.

Combining execution and strategy, Our Strategy and Business Operations (BizOps) team work on high impact and high priority projects across Open. This requires an extremely high performing generalist capable of taking complex, multi-dimensional problems, coming up with solutions and executing them across the business.

About Open
Say hello to insurance that works wonders. At Open, we're on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world's least digitally mature industries - for years it's remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

Our team thrive on solving problems to revolutionise insurance and have a ‘no excusesʼ attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and letʼs build the future of insurance together.

About The Role
We created the BizOps team at Open to assist in defining and driving, operational and organisational improvements across Open. It operates like an internal consulting group that works on a range of critical projects and issues and sees them through to implementation.

What you'll be doing:

• Optimise and create bulletproof processes across all areas of Open
• Helping answer strategic questions such as our operating model, new products and markets
• Performing analysis on our operations, and driving insight to help us optimise various parts of our business
• Owning projects that will enable us to expand operationally into new international markets

Requirements

• Bachelor degree or higher
• Problem solving skills - you're able to see complex problems, break them down and solve them in a logical and analytical way
• Clear communication skills - you're able to clearly articulate your thoughts to stakeholders at all levels
• Transparent - you challenge respectfully, share insights freely and own your mistakes‍
• Passionate - you've got high energy to build a leading insurance company
• Resilient - you can stay collected and remain effective at all times
• Focused - you can keep your eyes on the prize, even when there are a million competing priorities
• A high achiever - you've always been able to generate success

You'll be expected to work autonomously and with teams. You will be expected to get things done, and be able to point to your impact.

You'll have some (but not necessarily all) of the experiences described here:
You have ~1-2 years of experience at a top-tier management consulting firm, engineering firm, law firm or investment bank with a proven bias to execution

~1-2 years of experience in a similar Business Operations role at a high growth startup


Why Open?
It's an exciting time to join Open Technology Services AU and be part of a tech company going through a hyper-growth phase. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn't exactly match the job description. We're looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

We’re seeking expressions of interest from Registered Nurses, Occupational Therapists or Physiotherapists with at least five (5)+ years’ experience in people management, quality management or clinical management within the residential aged care sector (above and beyond initial 5+ years aged care experience) for potential future roles.

Australian Healthcare Associates (AHA) is Australia's largest health and human services consulting firm. We're currently tendering for additional work to undertake Residential Aged Care assessments of residents in aged care facilities on behalf of the Australian Government Department of Health and Aged Care.

The work will involve you leading a team of experienced aged care professionals who will be visiting aged care facilities to assess residents using the Australian National Aged Care Classification (AN-ACC) assessment funding tool. You will provide in-field support to assessors to ensure the quality and consistency of assessments, plus develop assessor support and quality assurance mechanisms.

On offer:

• Very attractive salary - $130,000p.a. + 11% superannuation.
• Permanent full-time role.
• Involvement in the recruitment and onboarding of assessors in your allocated area.
• Support from an administrative assistant to manage the scheduling of assessments and team rostering.
• Full training provided in the use and application of the AN-ACC assessment tool.

About the position:

• Provide in-field clinical support to a team of assessors to assure consistency and quality of assessments.
• Manage performance and ongoing training requirements of assessors.
• Collaborate with other Area Managers and share learnings to ensure continuous improvement.
• Provide regular updates and data reports on team.
• Travel within your allocated area.

Required:

• 5+ years’ experience in people management, quality management, or clinical management within the residential aged care sector (above and beyond initial 5+ years aged care experience).
• Current, unrestricted AHPRA registration.
• Intermediate to advanced IT skills particularly in Excel.
• Excellent writing skills including report writing.
• Must have a valid driver’s license and reliable car for travel.

If you have the necessary skills and experience and are interested in working with us, then we'd like to hear from you now.

To Apply please upload the following:

Your CV - specifying each employer, your role, experience with varying health conditions and residents with different backgrounds, as well as the assessment frameworks/tools you have used. Please also provide the year of study for all relevant qualifications and if you have a proficiency in a language other than English.

and a 300-word blurb. We’d like to know a little more about you (more than we’d get from a CV). Tell us about your passion for aged care, the approach you take to engage with residents and make swift, yet clinically sound judgements. What your experience has been in leading and mentoring teams, including how you balanced that against the need to manage performance and the quality of work.

Applications close Friday 1 March 2024

If you have any questions or would like additional information, please email: [email protected]

All applicants must have full Australian working rights.

Further information about AHA is available at our website: www.ahaconsulting.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.