The Customer Service Manager is a critical role in our business, being the driving force of our brand promise of Security and Customer First value by managing and delivering a world class security and customer experience. As the Customer Service Manager you will be on the ground managing the day-to-day operations of our Customer Service teams in multiple sites.  In Sydney we currently have three sites (Macquarie Park and Artarmon)

You will work collaboratively with your team and stakeholders across the wider business to create an environment that promotes continuous improvement in security, the customer experience and operational excellence.

In this role you will not only be a manager but a leader and mentor to your team members by empowering them to be the best that they can be. You will also manage all recruitment, training and performance management activities for your teams.

This is an initial 12 month Fixed Term position.

Team Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants) and solving their strategic problems focused on improving performance and profitability.  Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.

The VCA team within Australia provides a comprehensive range of consulting services and solutions to our clients in Australia and New Zealand, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.        

The Role
We are currently looking for a Sr. Manager to lead VCA’s Commercial and Money Movement Solutions (CMS) Practice for the AuNZSP region. The CMS Practice supports our clients to create and launch market-leading business payments solutions, derive greater value from the active management of their existing business cards portfolios, and identify new strategic growth opportunities. 

As the Practice lead, the Sr. Manager will be responsible for growing the CMS Practice through business development, leading and delivering consulting engagements, and developing new solutions to continuously enhance and diversify the Practice’s client offerings.

In this role, the Sr. Manager will lead a small team of consultants and collaborate with cross-functional experts across Visa’s business to jointly develop client proposals, participate in client sales activities and ensure client engagements are delivered with excellence. The full range of responsibilities are detailed below:

Responsibilities

On a project-by-project basis:

• Prepare client project proposals, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities, draw input from clients, local client relationship managers and functional teams
• Oversee project setup including contracting documentation, stakeholder engagement, interview guides and client data requirements
• Develop a fact base by undertaking client interviews, collecting and analysing inputs such as client data, process flows, policies, competitive, industry and environmental information
• Analyse Visa and client data to conduct benchmarking, identify performance gaps and improvement opportunities
• Collaborate with data science team members to leverage data analytics capabilities
• Manage execution of one or more project engagements, building client relationships, utilising governance frameworks and mitigating or resolving complex problems that emerge
• Identify solutions and recommendations that address client objectives and result in performance improvement, leverage relevant VCA methodologies, frameworks and global best practices
• Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly and at times support implementation at the client onsite

More generally:

• Identify and surface opportunities for client projects
• Create, develop and maintain VCA IP and consulting offerings
• Continuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global best practice

Committed to long term sustainability and employee retention, this company is investing in exciting initiatives including innovative supply chain advancements and system upgrades. This role will join an experienced procurement team, who display camaraderie, professionalism and a commitment to delivering multiple projects to a high standard. Located in the northern suburbs, this role is open to candidates with varied industry backgrounds including capital projects and manufacturing. Key responsibilities

Strategic procurement across multiple categories and multiple programs
Management of existing preferred suppliers, ensuring mutually beneficial relationships and driving added value for the organisation and its customers
Analysis and reporting of supplier performance, supply chain risks and procurement activities to identify long term opportunities for improvement and savings
Ensuring best practice is always followed in relation to procurement activities, while achieving procurement outcomes
Managing multiple projects and deadlines within a challenging supplier market, while maintaining a customer focus and managing risk appropriately

Essential Criteria

Minimum 5 years' experience in sourcing, procurement, purchasing or supply chain
You will be passionate about achieving procurement outcomes and eager to work collaboratively with suppliers and internal stakeholders to achieve project deadlines

This is a permanent, full time position with added flexibility of hybrid work from home options. You will have the opportunity to join this organisation at a key stage of their ongoing growth trajectory and truly make the role your own, adding value internally and externally. You will receive recognition for your achievements and enjoy guidance of industry professionals from diverse backgrounds, and long tenured staff members. You will be work with industry professionals, and grow your procurement career with involvement in complex, high value contracts and negotiations
To apply for this opportunity, please submit your CV via the link or call Randstad's Procurement specialists, Bridie Taglienti and Rachel Homer on 0409 238 997.
If this is not the role for you but you are interested in hearing about further opportunities about positions within procurement, contracts and supply chain, please feel welcome to connect for a confidential discussion.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Title: Restaurant Manager
Occupation: 141111 Cafe or Restaurant Manager
Salary: $65,000.00 - $80,000.00 plus super
Company: Roy Hammond Pty Ltd
Location: 24-28 Armstrong St N, Ballarat Central VIC 3350
Hours: Full time-38 hours per week
Experience Required: min 2 years in relevant role.
Visa Sponsorship: Nomination for temporary work visa and/or Permanent Residency will be considered for eligible candidates.
Roy Hammond
Inspired by the great cocktails bars of the world, yet distinctly local in its menus and undeniably chic in its interiors; Roy Hammond is an experience like no other. Guests enjoy the finest wines and enticing cocktails made by bar tenders who know how to create a unique experience for every guest. The bar menu is Asian inspired as well as seasonal ingredients sourced from the lush Victorian countryside and evolves, keeping guests at the cutting edge of culinary fashion.
Why choose Roy?
Roy Hammond is located in Central Ballarat, offering you a relaxed regional lifestyle, whilst still being within an hour of Melbourne and the Surf Coast. In return for your commitment, we will provide you with fantastic career and training opportunities and excellent working conditions with a supportive and fun team.
Duties: Some of the duties you will be required to perform include:
• Hiring and training new staff
• Office and Admin duties including financials.
• Stock and ordering
• Shift Management
• Reporting to Owners/Directors
PLEASE NOTE: Only successful candidates will receive a reply. Applicants who contact the employer directly or submit applications outside of this online portal will not be considered.

Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR and the Triple M & HIT network. With the ability to reach 95% of the population through our Radio, TV and Digital channels, our mission is to Entertain, Inform & Inspire all Australians Anytime. Anywhere!

In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M networks, 25 music stations and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 8 million monthly listeners.

LiSTNR produces some of Australia’s most popular podcasts such as Hamish & Andy, The Howie Games and It’s a Lot with Abbie Chatfield as well as the original docu-series podcast, The Children in the Pictures.

We’re on the hunt for a Digital Sales Manager to join our national digital sales team in either Sydney or Melbourne. 

What’s on offer for you?

Permanent position based out of either our Sydney or Melbourne offices.
Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events – PLUS much more!
Industry leading and gender neutral Paid Parental Leave Policy which offers 20 weeks paid parental leave for a primary carer.
Award-winning, highly supportive and creative culture that enables you to be your best unique self!
Flexible working environment (we offer a range of flexible working options to help our people balance work and home life).
Attractive salary package and opportunities for growth & progression – we love to promote internally across our 65 offices!
What you'll be doing:  

Reporting directly to the Head of Digital Audio Sales, as our newest Digital Sales Manager you will be responsible for driving Digital Audio revenue by promoting all LiSTNR products, streaming & podcasts through direct & programmatic channels.

It will be your job to oversee a team of account managers across Sydney & Melbourne, manage senior relationships with the best independent agencies, trading desks and direct clients to showcase & evangelize SCA's Digital product suite including LiSTNR streaming & podcasts, and SCA's exclusive Australian sales representation of SoundCloud & Sonos Radio. This role will require a strong digital leader with a relationship driven approach and a focus on providing insight-led digital audio solutions.

As an leader in the digital space, you will also collaborate with the wider sales teams in driving Digital Audio revenue through innovative marketing solutions across Live Radio streaming, Podcasts, Music Streaming as well as video, display and social platforms. You will be comfortable with a data driven approach, and an innovative fast-paced environment. In addition, you will assist in the development of sales strategy, to grow revenue across SCA’s full spectrum of digital platforms.

Experience we’re looking for:  

5+ years digital media experience in a sales or client focused role 
2+ years management/leadership experience
Extensive knowledge of digital media with an understanding of audio 
Expert level knowledge of programmatic transactions
Superior presentation, communication and negotiation skills
Digital agency and trading desk relationships essential
We are a values driven organisation - if you genuinely live and breathe our values, you’ll be a great addition to SCA.

We’re Better Together
People are our Power
Always Curious
We Push Doors Open
Be Genuine
Keen? Apply now by submitting your resume via our careers page.

Hot tip: Make sure you download and sign up to LiSTNR – you may be asked about your listening experience throughout the interview process!

Located in the centre of vibrant and funky Newtown, Summer House Newtown has it all! Featuring an outdoor plunge pool, a communal terrace, renovated rooms and ensuites, free lightning fast WiFi and great common areas.
They are a warm and friendly ‘home’ just metres to the main street of Newtown (King Street), full of sensational restaurants, cheap eats, funky cafes, eclectic shops and the best nightlife in Sydney – great bars, theatres and live music venues are everywhere. It is here that you will meet true Australians and not just more backpackers.
So come and relax by our swimming pool, choose from our excellent female only or mixed dorms or your own private room and find out what it’s really like to live in the real Sydney. Anything else and you’re just visiting!

Summer House Newtown is now looking for a Hostel Manager to join their team

The right candidate will be responsible for:

Hire qualified personnel according to standards
Organize and coordinate operations to ensure maximum efficiency
Supervise and evaluate staff
Ensure supplies and equipment are adequate in quantity and quality
Handle customer complaints when necessary
Assist in pricing products or services
Assume responsibility of budgeting and monitoring expenses
Enforce adherence to regulations and quality standards
Ensure all records are kept properly and consistently
Review and prepare reports for senior management
Manage stock and orders;

About you:

At least 2 years as a Hostel Manager;
Strong communication and organisational skills;
Strong customer service skills;
Ability to manage multiple tasks at the same time;

Job type: Permanent/full-time
Salary: $70,000 - $80,000

Riverina Water is seeking a skilled professional to lead our Asset Management function and Engineering Systems; optimising asset life and reliability at a sustainable cost and providing engineering systems that improve organisational performance and planning.   What’s in it for you? New role to lead and positively influence a high-performing, collaborative team in developing and improving the organization's strategic asset management. $147,211.48 to $156,176.80 Based in Wagga Wagga – Relocation package available Retire with more! 16.5% superannuation – 5.5% above the required contribution 70 hours, 9-day fortnight – What will you do with 26 long weekends a year? Achieve within a supportive environment with a strong focus on employee professional development and wellbeing.   How can you apply? You can apply via our career page on rwcc.nsw.gov.au/jobs or please send your application to our People & Culture Team on [email protected]  . Applications must be submitted with a covering letter, resume and statement addressing the selection criteria through Riverina Waters website rwcc.nsw.gov.au/jobs   For more information regarding the position, please contact Troy van Berkel, Director Engineering via email [email protected] or phone 0429 337 930. To be considered for this position you must currently have the right to work in Australia. Applications will be accepted until 4pm Monday, 15 January 2024.   Riverina Water is an EEO employer. We promote an inclusive workplace and encourage applicants who reflect diversity of gender, culture, experience, and skills

Click here to view more detail / apply for Manager Assets & Engineering Systems

Company Overview:
My Client is a leading Civil and Commercial construction company specializing in large-scale civil projects. With a commitment to excellence and innovation, They deliver high-value projects that positively impact communities and industries. We are seeking a dynamic and experienced Commercial Project Manager to join their dedicated team and contribute to their continued success. Commercial Project Manager
Overview:
As a Commercial Project Manager, you will play a pivotal role in overseeing and managing civil construction projects valued at over $20 million. The ideal candidate will possess a wealth of experience in commercial project management within the civil and construction sectors.
Responsibilities:

Manage and oversee large-scale civil projects from initiation to completion, ensuring adherence to budget, schedule, quality, and safety standards.
Collaborate closely with cross-functional teams including engineers, architects, contractors, and stakeholders to ensure project objectives are met.
Develop and implement project plans, schedules, and budgets, tracking progress and addressing any deviations promptly.
Negotiate contracts, manage procurement, and handle financial aspects of projects, including cost estimation, forecasting, and reporting.
Mitigate risks and resolve issues that may arise during the project lifecycle, maintaining proactive communication with all stakeholders.
Ensure compliance with regulatory requirements, building codes, and industry standards.
Foster and maintain strong relationships with clients, suppliers, and subcontractors to facilitate successful project delivery and identify future opportunities.

Requirements:

Bachelor's degree in Civil Engineering, Construction Management, or related field.
5+ years of proven experience in local commercial project management within the civil and construction industries, specifically handling projects exceeding $20 million in value.
Strong knowledge of construction methodologies, techniques, and practices.
Excellent leadership, communication, and negotiation skills.
Proficiency in project management software and Microsoft Office Suite.
Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
PMP or relevant certifications preferred.

Benefits:

Great salary commensurate with experience.
Company Vehicle
Opportunities for professional development and growth within the company.
A collaborative and supportive work environment.

To apply, please click the Apply Now button or submit your resume and a cover letter detailing your relevant experience to [email protected]

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Seeking Motivated Restaurant Manager

The Royal On Ninety-Nine has an exciting opening for a Restaurant Manager to join the team! We're offering stable full-time employment in the Roma, the largest town in the Maranoa Region. Sponsorship on offer for the right candidate. Salary $70,000 per annum, based on experience.
The applicant will have had previous leadership and general management in hotel style operations.
The successful applicant will have experience in hotel operations inclusive of Food and Beverage Service.
Strong analytical and financial skills
Strong ficus on customer service and expectations.
A hands on approach.
Strong leadership qualities.
Be able to maintain and develop a positive and enjoyable work environment.
Hold strong communication skills.

Reporting to the General Manager , core duties include:
. Opens and close procedures for the venue

• Providing strong leadership and mentoring a dynamic and motivated team

• Ensuring service delivery and customer experience is delivered to the highest standard

• Rostering, onboarding, training & recruitment of core staff

• Completion of shift reports and compliance reporting

Gross Profit and stock control skills

Assist in promotion and sales

Conduct regular inspection of the hotel's operations

Resolve customer complaints

Ensuring appropriate security systems in place to protect staff and customers

We offer training, development & all the necessary tools to be set up for success. We celebrate our successes through reward and recognition, and seek to grow our people by investing in your long-term future. RSA and RCG is a must, RMLV is desirable.

If this opportunity sounds like your next move, don't miss out, apply today.

Assistant Restaurant Manager | The Quarterdeck - Narooma The Venue A long-standing Narooma institution, The Quarterdeck has been known by locals as a place to catch up and celebrate for almost 20 years. Enjoy a menu that champions the freshest product the South Coast has to offer, alongside re-imagined tiki-style cocktails. Grab a banana daiquiri, watch the sunset, and laugh with friends as day becomes night. The Role A rare and exciting opportunity has become available to join The Quarterdeck as an Assistant Restaurant Manager. We are looking for someone driven and motivated, focused on driving business performance, who can build, develop and lead a high-performing team, and most importantly someone who has a passion for creating memorable guest experiences that are second to none.  As an Assistant Restaurant Manager, you will be supporting all the duties of the Restaurant Manager as well as motivating and driving the venue to success. Working side by side with senior management you will: Have a strong focus on delivering high standards and exceptional product. Lead from the front, ensuring your team understand what exceptional looks like every day. Hands-on and operational. Understand and own your financials. Be a numbers person and challenge revenue-driving opportunities. Develop the skills of the staff around product knowledge, service skills, team culture and guest relationships. Managing day-to-day operations with sophistication and passion. The Reward You will be joining a company that wants you to succeed, we offer:   Competitive salary. Amazing discounts at 90 venues. Career and development opportunities, learning from the best. Employee Assistance Program Employee Referral Program If you are looking to make the next leap in your Hospitality career, then we want to hear from you. Get in touch today. Job Segment: Food Service, Manager, Hospitality, Management

Click here to view more detail / apply for Assistant Restaurant Manager | The Quarterdeck - Narooma

Capital S.M.A.R.T is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that continues to be enabled by our 1500 team members across Australia and New Zealand. We maintain our focus on innovation and seek to positively influence the industry.Join us and you’ll be provided with uniforms, training, career development, ongoing support, staff discounts, flexible rostering and regular incentive programs.Our Leadership team is dedicated to your safety, success, and growth! The OpportunityWe have an exciting opportunity for an experienced Workshop/ Production Manager to join the team in Mile EndYou will be responsible in ensuring the smooth running of the workshop and that the appropriate method of repair is adhered to, estimate is followed and that quality is paramount. Role responsibilitiesEnsure the site remains a safe working environment for all staffProcess vehicles upon arrivalAssist with the ordering and receipting of parts, paint and consumablesManage the repair process to ensure timely, cost effective quality repairs are carried outManage the production of the site to meet the set productivity targets and customer expectationsAssist in the management of the site to ensure profitability and customer satisfactionOversee the housekeeping within the workshop Does this sound like you?Previous experience in similar management role within the collision repair industryExcellent communication and interpersonal skillsAbility to set and adhere to deadlinesDemonstrated ability to problem-solveStrong organisational skills and the ability to delate tasks.Proficient in the use of all Microsoft Office applications in particular excelThe ability to motivate, manage and get the best out of your teamStrong commitment to work in a safe mannerBe reliable, punctual & hardworking We know that sometimes people need non-standard work hours, and would be happy to discuss the options available in this role, or similar roles across our business. BenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate familiesCapital S.M.A.R.T is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW or call Kate on 0438 259 870

Click here to view more detail / apply for Production Manager

Our client is an established dynamic South Australian family owned business supplying potatoes and onions (and other crops) for sale in major Australian supermarket chains and produce markets nationally. The business is experiencing high growth, and provides a perfect opportunity for an experienced and highly motivated individual to take on new challenges within their business.The RoleThe full time Farm Manager will be responsible for assisting in the operational management and improvement of farms to ensure maximum yields and quality is met. Responsible for the day to day management of a mixed/vegetable crop farm reporting to the General Manager (Farms). You will oversee the full ground preparation, planting, growing and harvesting process and work in conjunction with our agronomy team to ensure their recommendations and inputs are effective.Your Tasks* Manage all operations associated with the crop growing season including:* Pivot moving* Ground preparation* Planting* Fertilizing* Spraying* Harvesting* Grading* Inspection of pivots to apply the correct level of water for moisture of growing and harvesting crops.* Plan and carry out seeding, growing and harvesting.* Order parts for machinery repairs, ensuring competitive pricing.* Maintain workplace, health and safety standards and to adhere to company policies and procedures at all times.Your Skills and Experience:-You will have proven experience in the operational management of a mixed/vegetable crop farm.-You will have good communication skills which will enable you to liaise with farm managers, agronomists and other team members.-You will possess strong attention to detail and have passion and pride in the quality of your work.-You must have a minimum of 5 years of relevant experience.Your RemunerationSalary range $60,000-$80,000 per annum superannuation.Only successful applicants will be contacted.

Click here to view more detail / apply for Farm Manager(Mixed Crop) [ Pinnaroo, SA]

About GOSOL :

GOSOL, IT consulting and Staffing organization, can help you enhance Technology, Digital, Project and Business Transformation. Guided by integrity and trust, we believe in offering an unparalleled experience as your Tech of choice. For businesses, this means providing you with access to the quality solution.

Find us at - https://gosol.com.au/

Job Description:
Key Responsibilities:

· Develop and implement HR strategies, policies, and procedures to align with organizational goals and objectives.

· Manage full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding of new employees.

· Oversee employee performance management processes, including goal setting, performance appraisals, and performance improvement plans.

· Handle employee relations matters, including conflict resolution, disciplinary actions, and grievance procedures.

· Administer employee benefit programs, including health insurance, retirement plans, and other employee perks.

· Conduct training needs assessments and develop and deliver training programs to enhance employee skills and knowledge.

· Ensure compliance with employment laws and regulations and maintain up-to-date knowledge of HR best practices.

· Maintain accurate HR records and reports and prepare HR metrics for management review.

· Provide guidance and support to managers and employees on HR-related matters.


Requirements:

· Bachelor's degree in Human Resources, Business Administration, or a related field. HR certification (e.g., SHRM-CP, PHR) is preferred.

· Strong knowledge of HR best practices, employment laws, and regulations.

· Experience in recruitment, employee relations, performance management, and training and development.

· Excellent interpersonal, communication, and leadership skills.

· Ability to maintain confidentiality and handle sensitive information.

· Proficient in HRIS systems and MS Office suite.

Responsibilities:

· Oversee day-to-day operations of the restaurant, ensuring smooth and efficient service.

· Supervise and train restaurant staff, providing guidance and support to maintain high standards of performance.

· Create and implement operational policies and procedures to optimize efficiency and quality.

· Monitor inventory levels and order supplies as needed, ensuring proper stock levels are maintained.

· Ensure compliance with health and safety regulations, food handling guidelines, and licensing requirements.

· Maintain a strong focus on customer satisfaction, addressing any concerns or issues promptly and professionally.

· Develop and execute marketing strategies to attract and retain customers, including promotions and special events.

· Monitor financial performance, including budgeting, cost control, and revenue generation.

· Conduct regular performance evaluations for staff members, providing feedback and identifying areas for improvement.

· Collaborate with the kitchen staff to develop and update menus, ensuring a diverse and appealing selection of food and beverages.

· Stay updated on industry trends and best practices, implementing changes as necessary to enhance the dining experience.


Qualifications:

· Previous experience in restaurant management or a similar role is required.

· Strong leadership and communication skills, with the ability to motivate and inspire a team.

· Excellent customer service skills and a genuine passion for creating a positive dining experience.

· Proven ability to manage financial aspects of the restaurant, including budgeting and cost control.

· Knowledge of health and safety regulations, food handling guidelines, and licensing requirements.

· Exceptional problem-solving skills and the ability to handle challenging situations with composure.

· Proficiency in using restaurant management software and point-of-sale (POS) systems.

· Flexibility to work evenings, weekends, and holidays as required.