Square is looking for a motivated Business Development professional to join our Australian Sales organisation, reporting to the Sales Development Manager. As a Business Development Representative, you will identify prospective Square sellers and promote the value of Square in helping them grow their business. You will work with the Australian Sales team to find new large value merchants fitting the Square ecosystem, and with global Square team-mates on wider projects. Often the first line of contact with prospective Australian Square merchants, you will understand and empathise with their diverse needs and focus on how Square could best support them. You will become an expert in the Square product ecosystem, and will document and track qualified opportunities to pass onto our Account Executive team. You will use multi-channel outreach (social media, outreach emails, phone calls) to large value merchants in Australia each day, applying a data-driven approach to outbound sales. This role can be based in Melbourne or Sydney with options to work from home or in the office.

You will:

• Maintain current knowledge of the global Square product ecosystem and how this may help large value Australian merchants to further grow their businesses

• Create a great first impression for prospective Square merchants by using storytelling, case studies and other materials to inspire them about how Square could benefit their businesses

• Research and prospect large value merchants across Australia that may be a good fit for Square, and understand how to handle objections you may encounter

• Use multi-channel outreach methods (social media, outreach emails, phone calls) to qualify leads and schedule meetings between merchants and members of our Account Executive team

• Represent Square and our product ecosystem in the local Victorian, and national Australian markets

• Keep up-to-date with the latest business, industry and product trends

• Partner with the Australian Account Executive team to gain exposure to the sales cycle and further develop your sales experience, and learn and maintain current understanding of Australian and global Square sales processes

• Attain (and ideally exceed) your business development goals

• Maintain accurate sales data and documentation by using tools including Salesforce

Square is looking for a motivated Business Development professional to join our Australian Sales organisation, reporting to the Sales Development Manager. As a Business Development Representative, you will identify prospective Square sellers and promote the value of Square in helping them grow their business. You will work with the Australian Sales team to find new large value merchants fitting the Square ecosystem, and with global Square team-mates on wider projects. Often the first line of contact with prospective Australian Square merchants, you will understand and empathise with their diverse needs and focus on how Square could best support them. You will become an expert in the Square product ecosystem, and will document and track qualified opportunities to pass onto our Account Executive team. You will use multi-channel outreach (social media, outreach emails, phone calls) to large value merchants in Australia each day, applying a data-driven approach to outbound sales. This role can be based in Melbourne or Sydney with options to work from home or in the office.

You will:

• Maintain current knowledge of the global Square product ecosystem and how this may help large value Australian merchants to further grow their businesses

• Create a great first impression for prospective Square merchants by using storytelling, case studies and other materials to inspire them about how Square could benefit their businesses

• Research and prospect large value merchants across Australia that may be a good fit for Square, and understand how to handle objections you may encounter

• Use multi-channel outreach methods (social media, outreach emails, phone calls) to qualify leads and schedule meetings between merchants and members of our Account Executive team

• Represent Square and our product ecosystem in the local Victorian, and national Australian markets

• Keep up-to-date with the latest business, industry and product trends

• Partner with the Australian Account Executive team to gain exposure to the sales cycle and further develop your sales experience, and learn and maintain current understanding of Australian and global Square sales processes

• Attain (and ideally exceed) your business development goals

• Maintain accurate sales data and documentation by using tools including Salesforce

• We're changing the game!
• We're doing big things, and we can't do it alone.
• We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful.

AP+ bring together Australia’s three domestic payment organisations into one integrated entity. Operating in the public interest, AP+ focuses on meeting the needs of all payment users and representing the views of a diverse range of stakeholders. BPAY Group, eftpos and NPP Australia continue to operate as distinct brands within a Group Leadership Team structure.

AP+ is intended to create a more efficient and agile payments group, building the competitiveness of Australian domestic payments infrastructure, and delivering significant benefits to Australian consumers and businesses.

Role Purpose

The role will sit within the Business Ops and Delivery team providing  guidance and leadership to the business analysis team. The team provides solution and analysis to scheme team (including NPP, eftpos and BPay).  

 As a Business Analyst Payment role is responsible for leading payment solution and analysis for developing, capturing and delivering requirements.  

  We offer you a challenging role within a great team in a dynamic organisation where you will have significant opportunities to influence and make a difference. Do you want to play an important role in a very progressive and dynamic team with a high pace of motion and a lot of fun - then this is definitely for you! 

Requirements

You will be responsible for:

• Ensure business analysis standards are maintained.
• Perform gap analysis to ensure continued 100% coverage of requirements.
• Work with Product manager, project managers, Operations, developers and testers. 
• Part of the role is to deliver BA Artefacts as per the AP+ standards where allocated as a BA resource in a project. 
• Product Backlog Management: Identify, document, and refine user stories to increase the degree of detail relating to acceptance criteria, assumptions, constraints, dependencies.
• Manage stakeholders and vendors all around the world.  
• Deliveries must be of high quality and within time.  
• Coordinate deliveries with internal and external stakeholders.  
• Be flexible outside of normal working hours.  

In order for you to be successful in the role, you’ll have:

• Bachelor degree or similar  (preferred)
• Experience with payment vendor applications (e.g. FIS , Swift and paytec) 
• Experience in ISO 20022/ NPP 
• Proven experience in a Solution Design/ Technical BA background.
• Use of Waterfall and agile methodologies.
• Expert in ISO 20022 standard.
• Good to have knowledge of at least one payment scheme.
• Good to have knowledge with one of the following: AS.2805, EMV 

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.

We have a fantastic opportunities to join the Epworth P&C Business Partnering team. If you are a P&C Business Partner who is passionate about contributing to a for-purpose organisation we would love to hear from you. 

Reporting to the Group Director People and Culture Business Partnering, the role provides quality, responsive and professional customer focused day-to-day Human Resources services on a broad range of P&C programs, policies and practices.

You will make an impact by:

• Supporting the development and maintenance of a culture which aligns with business needs and increases employee engagement.
• Positively influence Managers in the implementation and ownership of P&C initiatives, including data analysis and actions to optimise qualitative and quantitative P&C metrics.
• Providing quality, timely advice and coaching support to managers on employee relations and industrial relations issues.
• Coaching managers and coordinate the development and effective implementation of action plans and initiatives.
• Advising managers on effectively managing employee performance and development, ensuring employees have clear objectives, development plans and receive ongoing feedback.
• Managing grievances, disciplinary matters and staff related complaints requiring P&C advice, mediation, or investigation.

These well-rounded opportunities promotes a highly engaged, inclusive and empowered workforce that is aligned with Epworth’s vision, values and behaviours. Through clear and transparent communication, your engagement with multiple audiences across a range of specialist areas and forums collaborates with multiple parties whilst contributing to continuous P&C quality improvement.

You will be qualified in the following:

• Relevant tertiary qualifications
• Demonstrated success in a People & Culture Business Partner role
• Generalist HR background and experience gained working in a large, complex organisation
• Proven track record in facilitating change
• High level of experience in industrial and employee relations including working with multiple IR / ER instruments

Required skills and attributes:

• Proven experience as a strong business partner with ability to influence, coach and persuade managers, and provide guidance as appropriate.
• A values driven and influential approach to leadership
• Solid generalist human resources/employee relations skills, thorough understanding, and ability to interpret Awards/Agreements, contracts and entitlements.
• In-depth experience in employee relations, learning and organisational development, performance management and other key human resources functions within the context of best practice
• Demonstrated experience in integration of business principles, continuous improvement and key organisational performance indicators.
• Appreciation of Workplace Health & Safety, Injury Management/Return to Work and WorkCover management.
• Demonstrated positive and collaborative stakeholder engagement skills to appropriately communicate, educate and market the P&C function.

Position Description - P&C Business Partner  Inherent Requirements

We will review applications as we receive them. 

Dutton Financial Services is a subsidiary of Dutton Automotive and provides a range of smart, competitive finance options which are tailored to meet the customers automotive needs and objectives.  

An exciting opportunity has become available at our Dutton One dealership site across Melbourne. Reporting to the General Manager, you will work collaboratively with the dealership sales teams to contribute to the dealership's goal of selling cars. The preferred candidate for this role should have a background in automotive finance/brokerage and sales, along with a strong focus on customer service and the ability to identify opportunities for upselling and cross selling our products.

Reporting into the People Services Team Leader, this role is dedicated to delivering first-rate support and administrative services to our employees based across Australia and New Zealand. 

You will join our tight-knit and high performing People Services team based in Melbourne on a 9 month Fixed Term contract. You will be focused on delivering support for a variety of Human Resources activities, with an emphasis on core people processes related to attraction, development and retention of employees, query resolution and policy advice.

What will a day in this role look like:

• Ensure accurate processing of people transactional services, focusing on domestic assignments and leave arrangements.
• Support the HR systems team with system enhancements.
• Collaborate with our Global Business Services team as well as the local People Services team to share knowledge and ensure a broader understanding of the function.
• Deliver exceptional customer service to our internal stakeholders.
• Effectively operate in accordance with governance, processes, policies, agreed performance targets and service level agreements.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

 Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

 As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

About the Role  

We are seeking a Business Development Manager who is a proactive, target-driven individual with a passion for fostering client relationships, driving business growth, and exceeding goals. This role will identify, qualify, and close new business that results in substantial incremental revenue and margins.  As a primary business lead, you will be responsible for cultivating new relationships and maintaining existing ones for allocated accounts, driving customer retention, and actively generating leads across Australia.  

We welcome your unique talents, please apply for this role if it would make you excited to come to work every day. 

Sorry if this sounds cheesy, but we really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit. (It’s also a fact that women and underrepresented groups tend to only apply when they check every box…) 

You’ve the ability to effectively communicate ideas and strategies, coupled with compelling presentation skills. You’ve proven capability in establishing and nurturing relationships across all organizational levels. You’re target-oriented with a demonstrated track record of meeting and surpassing targets and KPIs, including pipeline metrics and opportunity coverage.

You’ve proven experience in bid preparation and are proficiency in bid preparation, support, and submission processes. You’ve the ability to adeptly manage sales pipelines, forecasts, and opportunities within CRM systems. You’re an expert in crafting business development plans that yield effective results. 

Experience in business development for the software industry is required. Exposure to the libraries domain and the ability to build strong relationships at all levels are highly desirable.

 Responsibilities

The role involves identifying and qualifying customer opportunities, building strong professional relationships, and leveraging internal resources to strengthen Civica's credibility with customers. It involves researching industry strategies, acting as a trusted advisor, shaping deals early in the sales cycle, and advancing profitable revenue growth.

We know that when our people are happy, they will work better and have greater work satisfaction. We are an Australian Business Awards Employer of Choice and a UK Financial Times Diversity leader for the second year in 2021, rising 400 places and ranking 10th overall in the IT and software sector. We work with leading organisations such as the Tech Talent Charter and White Ribbon 

So here at Civica, we look after you. Here’s what you can expect: 

Career opportunities - we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business 

Flexible work - we have the technology and tools to support a hybrid work environment, with the ability to work from home and the office. 

We’re all different - and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old 

Focus on learning - there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to “give back” with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.