The Opportunity:

We, at Flywire, are seeking an experienced Director, Global People Partner  to support our next chapter of growth! This role will be both strategic and hands-on, improving organizational effectiveness and design, leading change management, providing leadership coaching, and driving excellence throughout our organization. Specifically, you will partner with our Product, Global Payments  and Education Business business teams and leaders and Flymates throughout the planning and execution of FlyMate (employee) programs, tying them back to business strategy and planning. You will also be a key member of the Global People Partner leadership which entails the development of key people processes and programs in collaboration with the People Team, which includes employee relations, internal communications, culture, organizational change, operations, and compensation. A successful candidate will connect with FlyMates at all levels, possess excellent communication skills, a strong business acumen, and be excited to collaborate with FlyMates across the World!

• Function as a business partner with leadership teams to develop and execute critical business and organizational strategies.
• Build relationships with business leaders to offer thought leadership on organizational and people-related strategy and execution
• Provide strategic partnership and mentorship to employees and people managers at all levels to positively impact the development, motivation, and retention of talent.
• Ensure policies, practices, and programs are administered in an equitable and consistent manner across geographies
• Development and delivery of an effective communication strategy to improve the intent and execution of business results
• Lead the development and execution of talent management processes such as quarterly and annual performance and talent reviews, succession planning, and engagement exercises in partnership with business leadership and the broader People team.
• Review and analyze business metrics including data on retention and FlyMate experience in order to recommend systemic improvements
• Provide compensation support including salary planning, approval of salary actions, promotions, and job re-leveling
• Work with business groups to assess, create, and implement, innovative solutions for a variety of employee engagement initiatives within the client group.
• Establishes, builds and maintains positive relationships with key People Team partners to ensure elements of HR are successfully coordinated to meet business needs; includes relationship management, leadership, HR roles & responsibilities, and service delivery commitments

We are looking for a dedicated and detail-oriented HR Coordinator to join our team on a permanent full-time basis from our head office in Sydney with hybrid working! In this role, you will be responsible for HR administration, talent acquisition support, and managing payroll processes from onboarding to offboarding, ensuring accuracy and efficiency in payroll operations.

In this role, you will:

• Working closely with our outsourced payroll provider to review our weekly, fortnightly and monthly pay runs for JDE Australia and Campos Coffee.
• Maintain employee records and files in accordance with legal and organisational requirements.
• Support talent acquisition activities including job advertising, screening resumes, scheduling interviews, conducting reference checks, and preparing offer letters.
• Handle employee queries and requests regarding payroll, leave, benefits, and other HR matters.
• Create and maintain regular HR reports and information.
• Contribute to HR projects and initiatives that support the strategic goals and objectives of the organisation.

As the HR Business Partner, you'll act as a People & Culture ‘point person’ for the Australian business. This role reports in to the Head of People & Culture with a specialist Talent Acquisition Partner also in the Australian P&C team. We have a workforce in India with local HR support who will be a point of contact as well.

This is a full generalist role partnering with our Australian business: approx. 200 employees and growing. In addition to advising on tactical HR matters with line managers, you'll also manage relationships with senior business leaders to develop and execute strategic people plans. This is where your change management experience, influencing skills and commercial mindset will really shine!

We're a fintech that's already moved beyond start-up phase and are firmly in scale-up mode now. As such, part of your role will be supporting organisational design and workforce planning initiatives as we continue to grow. Culture and the employee experience is incredibly important to us at Shift: we'll value your expertise as we rethink processes and continue to evolve as a business without losing the best of who we are.

Learning and development are priority areas for Shift. In this role, you'll be facilitating training, developing career & succession pathways and building organisational capability.

As we're a small People & Culture team, you'll need to be comfortable getting picking up transactional HR tasks too. These could include payroll & system queries, compliance reporting and WHS items.

It's a great opportunity to have real impact in a fast-growing company!

About Us:  

Melba has been supporting the Victorian community for over 50 years. What began with three families in search of a different kind of day support for their children with disabilities, has become a mission to open a world of opportunities for people to live fabulous lives of their choosing. The human rights of the people we support are at the centre of everything we do. 

About the Role:  

As the Relationship Partner, you will be focusing on actively supporting the individual through person-centred assessment, planning, and liaison with relevant support. You will serve as a dedicated advocate for human-rights, committed to enhancing the quality of life for those you support through thoughtful planning, adherence to legislative requirements, and advocacy for their individual needs and preferences.

Responsibilities:  

· Discuss the person’s interest in Melba’s services, collate and receive and review the persons supported needs, ensuring clarity through open dialogue and discussions.

· Ensure informed consent and understanding of rights and responsibilities.

· Provide necessary information, support, and resources for active participation, skill development, and progress tracking, while managing service costs.

· Collaborate with the person and Melba supports to identify and overcome service barriers, ensuring quality service delivery and monitoring service quality through checks and individual feedback.

· Develop and deliver support plans, coordinating services, making referrals to relevant Melba supports and providers as needed, and communicating with staff, agencies, and external providers on behalf of the person supported.

· Ensure a coordinated response to learnings from incident reports, complaints, and/or quality of care reports.

· Adhere to legislation, program guidelines, and accreditation standards, ensuring accurate data management, compliance with policies and procedures.

· Contribute to continuous improvement initiatives by meeting targets and key performance indicators, working within quality frameworks, and attending relevant meetings.

· Uphold human rights and ensure a safe working environment for all stakeholders, sharing effective practices to build a strong health and wellbeing culture.

· Partner with the Practice Lead to document and maintain relevant information regarding supports and outcomes, including Personal Outcome Measures (POMs).

· Undertake any other additional responsibilities as directed by your manager.

Your Background (Skills and Attributes): 

· Understanding of services and systems, coupled with effective planning and organisational skills.

· A good understanding of Positive Behaviour Support (PBS) and person-centred practice.

· A strong understanding of when and how to engage allied health or other professional expertise to ensure the health and well-being of the person supported.

· The ability to adopt communication techniques that respond to the unique needs of each person.

· High attention to detail, ability to prioritise tasks, meet deadlines, and work effectively both independently and as part of a team.

· Quick to adapt to modern technologies, including proficiency in Microsoft Office suite and capacity to learn in-house database systems.

· Experience in supporting people with disabilities and their families.

· Strong interpersonal skills and ability to form effective working relationships with colleagues, management, families, and external bodies.

· Effective communication skills (language and literacy) with a demonstrated ability to maintain accurate and legible records.

· Ability to take on responsibility and accountability to drive positive change.

· Willingness to collaborate and build positive relationships, demonstrating a resilient and adaptable mindset.

· Bring a flexible, positive, and self-motivated mindset to your interactions every day.

· Certificate IV in Disability is desirable but not mandatory.

Requirements: 

· A current NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don’t already have them).

· The ability and relevant driver’s license to perform travel and work a variety of shifts, including weekends. Position may also require working active nights.

· Compliance with OHS regulations, legislation, and Policies and Procedures is required. Successful completion of pre-employment safety screening checks, mandatory training, and their subsequent renewals is necessary.

Why Join Us?  

· We are a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice, if this resonates with you, come join us!  

· Join a supportive and collaborative culture where your contributions make a real impact.  

· Enjoy onsite parking and other benefits.  

· Access to Not-for-Profit Salary Packaging.   

· Flexible work arrangements, with the ability to work from home or the office.  

Ready to Make a Difference?  

Click "Apply" now and submit your resume. We look forward to meeting you!  

We are an equal opportunity Employer and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.  

First nations people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to apply.