Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)

We have an exciting role supporting our wider Products Services Team as an Associate Accounts Manager.

As an Associate Account Manager your role will be to support the team in maximising revenue from one or a small number of client accounts in order to achieve agreed revenue targets and sales quotas. This role is required to ensure complete customer satisfaction when dealing with their allocated accounts.

What You’ll Do:

• Assisting in formulating, implementing and managing strategic business plans regarding one or a small number of client accounts to achieve sales revenue and sales quota targets.
• Supporting the team as they liaise with clients to determine their present and future needs and proposing suitable products, services and upgrades in order to maintain and grow revenue for the organisation.
• Acting as the main interface between the client and the organisation to ensure an optimal level of service is always provided and continually seek the opportunity to participate in clients' strategic business planning processes.
• Supporting the team in conducting product demonstrations (where applicable) and coordinating the preparation of sales proposals, tenders/bids, contracts and Account Management plans.

What You’ll Bring:

• Strong understanding of Account Management techniques and disciplines.
• Extensive experience and specialist skills in the configuration and maintenance of networking/communications infrastructure, including the ability to support a variety of technologies.
• Ability to manage complex issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends
• Specialised product and industry knowledge.
• Excellent communication skills, both written and verbal

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

 We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo offers the world’s leading platform for commercial use e-bikes. We operate across the USA, UK, Europe, Canada and Australia. In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >300 world-class engineers, operators, sales staff and vehicle repair technicians, developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully sold these fleet solutions into the world's leading logistics businesses.

Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.

Expect to join a high-performing team where you are trusted to make a direct impact on our business, our customers and our planet.

What you'll do

Join our team as a Field Operations Associate and be at the heart of our operations! Your role will be all about making sure our assets are safe and our customers are happy. Here’s a sneak peek into your fun and dynamic day-to-day activities:

• Community Treasure Hunts: Track down and recover our assets around town, making sure they're where they belong.
• Customer Hero: Help our customers who might have missed a payment with kindness and a smile, turning their day around.
• GPS Detective: Use our high-tech GPS tools to find and rescue our stolen or lost assets, like a real-life superhero!
• Online Sleuthing: Search digital platforms like eBay to uncover and reclaim our assets – it's like a virtual scavenger hunt!
• Bike Buddy: Assist in checking bikes in and out at our local workshops, ensuring everything runs smoothly for our cycling community.
• Delivery Dynamo: Pitch in with delivery tasks, keeping everything on track and efficient.

In this role, every day is an adventure. Join us and be a key player in our lively, fast-paced team!

We're looking for someone who brings a mix of skills and a positive attitude to our team. Here's what you'll need to succeed in this role:

• Driver's License: You should have the entitlement to drive local company vehicles.
• Confidence: Be comfortable approaching private property to search for our assets.
• Empathy: Handle interactions with customers with care and understanding.
• Goal-Oriented: Thrive in a target-driven environment.
• Communication Whiz: Have excellent presentation and communication skills, both spoken and written.
• Detail-Oriented: Pay close attention to detail to ensure accuracy in all tasks.
• Team Player: Be willing to roll up your sleeves and help out in other areas of the business as needed.

If you have these qualities and are ready for a fun and rewarding challenge, we’d love to hear from you!

We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:

• Working with a switched on team that strives to make the streets greener and serve the rider
• A competitive salary (ideally looking for someone who can work 5-15 hours per week)
• Global and country-specific benefits packages
• Monthly team outings & events
• Get to know our product by using one of our e-bikes
• Annual learning and development allowance
• Mental wellbeing support

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.

#LI-ONSITE

Are you a person with a demonstrated passion for client services and thrives on new challenges in a transformational environment? In this role you will play a critical role in supporting our Brokers sales team by managing our new business pipeline in our Broker channel.

You will be hands-on, take ownership and contribute to improving the customer experience in a fast-paced, high-growth business. In this role, you will have the opportunity to work with a diverse and talented team and will help ensure our Broker expectations are met, managed and delivered upon. You'll also collaborate with the Credit and Settlements teams to provide an excellent customer experience. You'll be a champion of quality assurance and attention to detail, ensuring all of our AML and KYC policies are met.

This role is based in North Sydney. We offer hybrid workplace flexibility - min 3 days in the office. 

We're proud to announce that we've been recognised as one of the Best Places To Work in the Manufacturing & Consumer Goods category by the Australian Financial Review 2023. Join us and be part of a team that has been acknowledged for creating an exceptional work environment where your contributions are valued and recognised.

Are you looking for:

• a role to help build on your skill set?
• a career that is both fulfilling and innovative?
• work-life balance with casual rates?

Look no further than Marley Spoon! Immediate start available. Opportunity to convert to permanent for the right, dedicated candidates.

A little bit about us….

We are revolutionising the way people cook, shop and eat, by delivering pre-portioned, high quality ingredients directly to your doorstep. We operate across 3 continents and 8 countries including Australia, the US and Europe and take great pride in building a better everyday, just for our customers, just right. With four distinct brands - Marley Spoon, Dinnerly, Chefgood, and Bezzie - we provide over 70 million meals each year to satisfied customers around the globe.

At Marley Spoon, you'll have the freedom to unleash your creativity and bring your bold ideas to life. We believe that growth and success come hand in hand, and we'll support you every step of the way to help you achieve your full potential. You'll take ownership of your role and tackle challenges head-on, as part of a supportive, high-performing team.

Together, we're on a mission to make cooking and eating healthier, more sustainable, and more delicious. So, if you're ready to make a real difference in the world and join a global company where your hard work and passion will be truly valued, apply today!

• Operating technical equipment including forklifts, hand trucks and pallet jacks, and optimizing loading for efficient logistics;
• Provide on-time and on-quality delivery of ingredients to the production line;
• Receive, unload and place incoming Inbound items appropriately.
• Providing support to the supply chain through collecting, loading, shipping and receiving warehouse products.
• Perform accurate counts of ingredients for fufilling production requirements.
• Perform daily accurate picking of ingredients to fulfil production line requirements.
• Able to work in a cold temperature-controlled environment.

This is you

• Must be able to work Monday to Friday, Saturday as required.
• Able to work in different areas throughout the Fulfilment Centre, with changing temperatures
• Must be able to lift up to 15 Kg crates

• 24/7/365 Access to our Employee Assistance Program (health + wellbeing support)
• Entrepreneurial mindsets no matter where you are looking
• Flat hierarchies and a great team spirit
• An open, diverse and respectful working environment with over 50 nationalities worldwide
• The possibility to learn about everything that you are curious about, regardless of which function or department
• Salary sacrifice Superannuation
• Flexibility policy

Did we get your attention? Curious to know more? Have a sneak peek inside our culture: https://www.youtube.com/watch?v=TSI4cTKabls

“When you grow, we grow”.

Love the sound of the position, but don’t think you’re the ideal candidate yet? Please apply! At Marley Spoon, we value learning and growth.

We have worked hard to build a diverse team of encouraging and passionate foodies. We encourage people of all genders, ethnicity, ability and sexual orientation to apply.