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Nick Epifano

Service Coordinator- Customer Service

Full-time

Campbellfield, Victoria

Customer Service

9 months ago

What we can offer you Flexible work options Annual salary $72,400 + super Eligibility for an annual company bonus scheme Fullly paid training ..

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Atlam Group

Field Service Technician - Mechanical Fitter

Full-time

Cardiff, New South Wales

Customer Service

9 months ago

Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality an..

Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Excellent hourly rate, benefits and overtime pay – Permanent position.Company Tool of Trade vehicle.Company laptop, and mobile phone.Exciting, challenging and rewarding position with a market leading company.Excellent working conditions.Good team environment with a strong company culture and values.Agency Applications will not be accepted for this position.Please Note, you must be Australian Permanent Resident or Australian Citizen to apply for this position. At Bosch Rexroth, we are passionate about what we do. We drive hard as a team to make a positive difference for our customers. Innovative ideas, passion and energy are factors that help us in achieving our goals.If you are keen to be part of our multinational organisation where your skills and talents will be recognised we have an exciting opportunity available.Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, fault-finding and breakdown requests to join our Bosch Rexroth group in Cardiff Branch, NSW.Position Tasks:Serves existing accounts by analysing work orders; planning daily travel schedule; investigating complaints; conducting tests and resolving problems.Prepares and plans all service worksProvides service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance testsMaintains and develops customer relationships by examining complaints, identifying solutions, suggesting improved methods and techniques, recommending system improvements…

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Atlam Group

Service Coordinator- Customer Service

Full-time

Campbellfield, Victoria

Customer Service

9 months ago

What we can offer you Flexible work options Annual salary $72,400 super Eligibility for an annual company bonus scheme Fullly paid training in a suppo..

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Atlam Group

Service Liaison

Full-time

Waterloo, New South Wales

Customer Service

9 months ago

Excellent verbal and written communication skills.Ability to work efficiently under pressure and adapt to changing priorities. Ability to build rappo..

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Atlam Group

Residential Customer Service Team Manager

Full-time

Hazelwood, Victoria

Customer Service

9 months ago

Join our team as a Residential Customer Service Team Manager! Are you ready to propel your career forward? We're in search of an individual with leade..

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Atlam Group

Client Service Manager - Port Macquarie/Kempsey Area

Full-time

Port Macquarie, New South Wales

Customer Service

9 months ago

Client Service Manager - Port Macquarie/Kempsey Area Apply now Job no: 532142 Work type: Full time Location: North Coast NSW Categories: General Manag..

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Palo Alto Networks

Cloud Service Provider Business Manager

Full-time

North Sydney

Customer Service

9 months ago

Your CareerThis strategic channel role will develop the full 360 degree Cloud Service Provider partner led growth from leveraging Cloud Service Provid..

Your Career

This strategic channel role will develop the full 360 degree Cloud Service Provider partner led growth from leveraging Cloud Service Provider (CSP) partner teams, CSP partner reach and marketplaces. Reporting to the ANZ Cloud Service Provider Manager you will center your role on developing and growing channel led opportunities with partners who actively drive revenue for their business via cloud providers and marketplaces.. You will be responsible for educating and engaging the sales account teams within partners and at Palo Alto Networks on the benefits of tri party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital future. Success in the role will also require developing a strong internal network across Palo Alto Networks teams, including marketing, inside sales and Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

Grow partner led marketplace transactions and New Customer Acquisitions
Grow service creation for partners from customer cloud migrations and operations
Business development with partners involvement to help activate them on Palo Alto Networks offerings
Build a strong business network within the cloud service providers channels organizations - It is your responsibility to continue to nurture and grow your network
Engaging with key stakeholders (Channel leadership, Channel Business Managers, Cloud Service Provider Partner Managers) build and execute on a your CSP channel plan
As part of the overall plan, activate current marketplace partners, identify and recruit new partners who have viewed marketplaces as a relevant pathway in their go-to-market strategy
Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations
Work well in a team environment to ensure partner and customer satisfaction
Design compelling value proposition that inspire partners to promote our solutions
Work with select partners and help them build a services catalog around our cloud security offerings
Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
Lead regular business performance and relationship reviews with senior management and various stakeholders
Build and maintain activity of performance reports and activity dashboards

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TSA Group

Customer Service Representative

Full-time

West Perth

Customer Service

9 months ago

What it means to be a part of our team: Fully paid comprehensive training: We will take you through our 5 week training period, where w..

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Nine

Customer Service Representative - Working From Home

Full-time

North Sydney

Customer Service

9 months ago

Nine is looking for multiple Customer Service Representatives that are available for full-time employment to join Australian Metro Publishing's Custom..

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Otis Elevator Company

Service Coordinator

Full-time

LOC7059: 610 Murray Stree

Customer Service

9 months ago

Date Posted:2024-01-31Country: AustraliaLocation: LOC7059: 610 Murray Street, West Perth WA 6005Come and join OTIS today and be part of the Forbes 202..

Date Posted:

2024-01-31

Country:

Australia

Location:

LOC7059: 610 Murray Street, West Perth WA 6005

Come and join OTIS today and be part of the Forbes 2022 World's Best Employers! At Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights.

We are looking for a Service Coordinator to support OTIS Technical teams across Western Australia.

About you

We are looking for a customer-focused candidate who will positively represent Otis for existing and prospective customers.

You will be results-focused and continually seek to improve the provision of products/services to customers. Your role includes the ability to positively influence the customer's perception of Otis, primarily through strong customer service focus and delivery of premium service to enhance our position as a market leader.

This role reports to the Service Manager.

Key Responsibilities

Process Technician Field Incentive payments.
Raise Purchase Orders (POs).
Opening and closing of quoted "T" work, preparation of T Booking packages, and closing documentation for Finance for North Queensland.
Maintain and coordinate service tracking schedules, induction and license registers.
Assist Service Account Reps and Supervisors with reporting, quoting, ordering, customer liaison, and other administrative work.
Data entry of timesheets into the OSCA System.
Customer reporting for local & national customers (portal management).
Coordinate and drive monthly forecasting with Project and Service managers.

What you will need to be successful

Previous experience in Customer Service or Administration.
Good knowledge of Microsoft Office suite and have strong computer/IT skills.
Excellent customer service and organizational skills.
The ability to meet set deadlines and prioritize activities where required.
Excellent verbal & written communication skills.
Focused and works well in a team.

Do you know someone at OTIS?

If yes, then let's get them to submit your interest as a Referral. Tell them about this role!

Key Benefits

Robust compensation and benefits packages
Be part of the Forbes 2022 World's Best Employers.
Meaningful career opportunities for people to grow through excellent Learning programs.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

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HARVEST CENTRE HOLDINGS PTY LTD

Service Technician

Full-time

Northam, Western Australia

Customer Service

10 months ago

Work with World-CLAAS Machinery and establish an incredible skillsetFull Time Permanent Position$70,000 – $90,000. Boost your earnings with plenty o..

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HARVEST CENTRE HOLDINGS PTY LTD

Service Technician

Full-time

Wagga Wagga, New South Wales

Customer Service

10 months ago

Work with World-CLAAS Machinery and establish an incredible skillsetFull Time Permanent Position$70,000 – $90,000. Boost your earnings with plenty o..

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AtlamGroup

Stores Person / Customer Service - Industrial Products (Dubbo)

Full-time

Dubbo, New South Wales

Administrative / Clerical

10 months ago

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & ..

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company. We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products. On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings. We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services. Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team. To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest. With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia: https://appliedau.com.au/ New Zealand: https://www.appliednz.co.nz/

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AtlamGroup

Service Centre Manager

Full-time

Port Macquarie, New South Wales

Customer Service

10 months ago

Service Centre Manager Full Time - Port Macquarie NSW We are seeking an experienced, motivated and driven individual for a full time Service Centre Ma..

Service Centre Manager Full Time - Port Macquarie NSW We are seeking an experienced, motivated and driven individual for a full time Service Centre Manager role based at Port Macquarie. This is an exciting opportunity for a hands and experienced People Leader to join a dedicated team and a World Market Leader within the Auto Glass industry!The RoleThe Service Centre is a key leadership position within our AutoGlass team. Reporting to the Network Area Manager and working with a supportive and experienced senior leadership group, you will bring your genuine passion for delivering quality customer service and lead the team to success. Key responsibilities include: Manage and maintain stakeholder relationships including customers, insurers, and local suppliers Lead and support the team by setting and meeting key performance indicators within agreed budgets Support the development of all team members by identifying and providing learning and growth opportunities Management of schedules of work to be performed on a daily / weekly basis Commitment to learning, growing and developing your team What we are looking forWe are seeking the right individual who can take accountability, a true people leader, and someone who will drive outcomes. Key qualities we are looking for include: Driven business manager and people leader Passion and dedication for business growth Customer focused with a commitment to delivering a first-class experience Work to budgets and towards key performance indicators Excellent verbal and written communication skills, capacity to develop relationships Strong people management, team leadership and influencing skills The PerksO’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer: Work with a supportive senior management team Ongoing reward and recognition programs Learning and development for you to reach your full potential Laptop, phone, and company vehicle or car allowance Realise your potential and build a career with O’Brien! Apply today!As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at…

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AtlamGroup

Technician - Field Service

Full-time

Mount Louisa, Queensland

Maintenance / Repair

10 months ago

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encou..

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity: Due to significant growth, Komatsu is seeking multiple trade-qualified Heavy Diesel Mechanics (or similar) to become a part of the Service Department in Townsville, Bowen, Collinsville, Queensland. Working as a Field Service Technician you will get the benefit of a true even time roster (7/7) as well as the ability to travel to and from site in a Komatsu supplied vehicle. Your role will vary day to day in support of construction and quarry customers throughout North Queensland to mining fleets in the Bowen basin. The role acts as a conduit between the customer, customer support team and the branch. This position offers an immediate start within a high-performing team for the right candidates!Key responsibilities:Performing services, diagnostics, repairs and maintenance on a range of Komatsu mobile equipmentMaintaining high levels of safety, quality and efficiencyTesting and adjusting of machine operation and monitoring systems (utilising relevant literature and testing equipment)Coordinating site-based equipment maintenance projects (in particular, coordinating job packet requirements, following job scope and critical path)Generating required technical/service reports (such as service reports and TSI & warranty claim processes)Roster:7/7Annualised Wages: $106 000 - $110 000 plus allowances and fully maintained Komatsu vehicleRole Located: Townsville & Surrounds Komatsu benefits:Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefitsFinancial: Company funded Income Protection Insurance Career: Recognition, awards, flexibility, further education studies and internal career developmentHealth: Corporate discount with Bupa, Total Wellbeing Solution with Telus HealthTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsReferral Program: $3000 referral payment for referring a successful new employee to KomatsuAdditional Benefits:At Komatsu we have proven career pathways into a variety of exciting fields. We are committed to creating a culture of learning and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:Guaranteed (paid) technical training blocks each yearCareer Development and education support programs for further studiesCompany-funded Income Protection InsurancePhone, Tablet and Field Service Vehicle (Tool of Trade)Fantastic Safe and Inclusive cultureMulti-national business with endless careers paths both national and worldwide.What we are looking for:Trade Qualification: Certificate III in Heavy Commercial Vehicle Mechanical Technology or similarA level of technical understanding & function of Komatsu equipment is an advantageKnowledge and previous experience repairing and maintaining earthmoving equipment or componentsPost trade field service experience is desirable.Current C category car licence with view to upgrade to MR licence as required.Ability to obtain all current tickets including first aid, forklift, work at heights etcA demonstrated commitment to…

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AtlamGroup

Production Operators – Food Manufacturing

Full-time

Palmwoods, Queensland

Manufacturing / Production

10 months ago

Production Operators Food ManufacturingAbout the RoleWorking in a fast-paced food manufacturing environment, you will be part of a team working across..

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AtlamGroup

Field Service Technician

Full-time

Southgate, New South Wales

Customer Service

10 months ago

About the Company Liebherr’s decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes us a respe..

About the Company Liebherr’s decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes us a respected leader and a trustworthy partner to industry. We sell and service earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. About the RoleReporting to the Service Manager, you will provide safe, efficient, and compliant diagnostic, maintenance, and component replacement services. You will develop relationships and build trust. Working a Monday – Friday roster. All overtime is double time. *Remuneration package of approximately $200K inclusive of discretionary payments. Key Responsibilities Major component change outs New equipment assembly and commissioning Diagnose faults of mechanical, hydraulic, and pneumatic components Repair damaged or faulty parts Provide adjustments to mechanical equipment Work as part of a team and guide customer excellence About You Trade Qualified Large excavator/haul truck experience - essential Liebherr mining equipment experience High Risk Licence LF & DG & EWP - desirable Working at Heights certificate - desirable Benefits Corporate Health Insurance | Novated Lease | Travel Club Liebherr One Hub – Employee discount portal for great savings Financial stability | annual reviews | service & manager rewards | career progression Technical Training programs and opportunities to ensure your continued growth Soft skills and Leadership training programs Diversity and Inclusion Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace CultureWe are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers How to Apply Please apply via the link below. Jodie Reed - HR Business Partner Applications close COB 12 January 2024 *Potential remuneration package is inclusive of Superannuation, paid travel and allowances which will be discussed during the interview stage* Please be advised this position is also being advertised externally. Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application. No agencies or third parties please. Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jodie Marie Reed at: [email protected]. One Passion. Many Opportunities. Do you have any questions about working for Liebherr? Find the answers here! Your way to apply Didn’t find the position you were looking for? You are welcome to send…

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AtlamGroup

Field Service Technician

Full-time

Southgate, New South Wales

Customer Service

10 months ago

About the Company Liebherr’s decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes us a respe..

About the Company Liebherr’s decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes us a respected leader and a trustworthy partner to industry. We sell and service earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. About the RoleReporting to the Service Manager, you will provide safe, efficient, and compliant diagnostic, maintenance, and component replacement services. You will develop relationships and build trust. Working a 7 on 7 off roster. *Potential earnings of up to $180k per annum. Key Responsibilities Major component change outs New equipment assembly and commissioning Diagnose faults of mechanical, hydraulic, and pneumatic components Repair damaged or faulty parts Provide adjustments to mechanical equipment Work as part of a team and guide customer excellence About You Trade Qualified Large excavator/haul truck experience - essential Liebherr mining equipment experience High Risk Licence LF & DG & EWP - desirable Working at Heights certificate - desirable Benefits Corporate Health Insurance | Novated Lease | Travel Club Liebherr One Hub – Employee discount portal for great savings Financial stability | annual reviews | service & manager rewards | career progression Technical Training programs and opportunities to ensure your continued growth Soft skills and Leadership training programs Diversity and Inclusion Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace CultureWe are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers How to Apply Please apply via the link below. Jodie Reed - HR Business Partner Applications close COB 12 January 2024 *Potential remuneration package is inclusive of Superannuation, paid travel and allowances which will be discussed during the interview stage* Please be advised this position is also being advertised externally. Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application. No agencies or third parties please. Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jodie Marie Reed at: [email protected]. One Passion. Many Opportunities. Do you have any questions about working for Liebherr? Find the answers here! Your way to apply Didn’t find the position you were looking for? You are welcome to send us a speculative application. Speculative…

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AtlamGroup

Food Process Workers

Full-time

Palmwoods, Queensland

F&B / Tourism / Hospitality

10 months ago

Production Operators Food ManufacturingAbout the RoleWorking in a fast-paced food manufacturing environment, you will be part of a team working across..

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Emma Smith

Travel Insurance - Customer Service

Full-time

Sydney, New South Wales

Finance / Banking / Insurance

10 months ago

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global i..

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global insurer that offers hundreds of products and operate in countries around the world. In their Sydney Head Office, you will be joining a small, close-knit office which focusses predominantly on travel insurance. Looking to create a brand-new team for this area, it is a fantastic opportunity to get back into or start a career in insurance. Your New Role: Here you will be the first point of contact for all enquiries from customers and agents, clients and other key stakeholders. Key responsibilities include:

Assisting with travel insurance enquiries and delivering fantastic customer service
Up-selling and cross-selling products/services by means of creating a great customer service experience
Handling high-volumes of calls in a fast-paced environment
Sharing knowledge and expertise on products and services
Meeting compliance and exceeding targets and KPIs.

What You'll Need to Succeed:

Ideally, you would come from a travel or health insurance background
Other financial services, travel or contact centre backgrounds will also be considered
You will have demonstrated experience working in a structured and fast-paced contact -centre or phone-based environment
You will have great phone-manner and written and verbal communication, with the ability to deal with complex enquiries and the desire to go above and beyond for the customer
PR or Citizenship as this is a permanent full-time position

What You'll Get in Return:

Full-time permanent paying $65k + super, earn up to $80k with all associated penalties for evenings and weekends (should you opt in for those shifts)
CBD location with flexible working options - fantastic management and team culture, where everyone goes out of their way to help one another
Lots of additional perks, including fantastic discounts off insurance and other products
Great opportunity to learn and grow in a huge billion-dollar insurance company

What You Need to do Now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Please click here to apply.

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AtlamGroup

Customer Service Assistant

Full-time

Bunbury, Western Australia

Customer Service

10 months ago

RecruitWest is looking for someone with a mechanical background who has general boating knowledge to join our client's dealership in the beautiful c..

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Nick Epifano

Customer Service Logistics- January 2024 Start

Full-time

Bundoora, Victoria

Customer Service

10 months ago

PURPOSE OF JOB: The Internal Import/Export Customer Service will act as a liaison, provide product/services information and resolve any emerging p..

PURPOSE OF JOB: The Internal Import/Export Customer Service will act as a liaison, provide product/services information and resolve any emerging problems that clients might face with accuracy and efficiency for product being imported and exported. The target is to ensure excellent service standards and maintain high customer satisfaction by responding to Local & Export customers' enquiries and be a conduit for technical assistance within one to two business days. JOB RESULT AREAS: 1. Ensure ALL Export Orders collated and sent to the WH for packing within 12/24hrs or receipt 2. Create and administer ALL Export Documentation (Express - AIR/OCEAN) (SLI's for WH, Logistics, Trade Compliance) 3. Demonstrate urgency by answering Local & Export customer inquiries in an efficient and productive manner to ensure responses within 1 to 2 business days. 4. Provide "first time" answers to ALL customer inquiries. 5. Strive for continuous improvement through problem identification and resolution. 6. Customer and Distributor satisfaction 7. Maintenance and follow up on distributor agreements. 8. Attend incoming/outgoing mail and office supplies purchases PRINCIPAL ACTIVITIES/DUTIES: Take reasonable care of own health and safety and other persons who may be affected by their acts and omissions as required under OH&S legislation. 1. Order Management on ALL export orders 2. Create and administer ALL Export Documentation (SLI's for WH, Logistics, Trade Compliance) 3. Process and respond to customer enquiries, deductions, requirements, complaints, and other needs in a professional and courteous manner IE: shipping errors, entry errors, traffic issues (logistics) 4. Provide Customer Service Support by troubleshooting advice to all end users and distributors who request it on Graco products and standard applications. 5. Creation of Customer BO reports for NZ Sales Team 6. Assist in the management and procurement of products by liasing with production and planning (US Based) 7. Prepare quotations in response to inquiries for pricing and product availability. 8. Make promise date commitments to customers as required and follow through to ensure that commitments are either met or the customer receives as much advance notice as possible. If backorder delivery cannot be met then search and offer an alternative/substitute within the technical scope. 9. Coordinate all communications relative to routine quotes, including price information, sales leads, and delivery time to 10. Directly communicate with end users, distributors, (EXPORT) sales, via phone, Partner Portal (Internally developed system). 11. Build a reference library containing technical data to expedite the resolution of customer enquiries. 12. Develop and maintain good customer relations to consolidate Graco's market leadership. 13. Document and manage equipment sales leads and ensure they are delegated to the relevant GAU sales manager for follow up. 14. Engage in a continuing program of learning in order to: a) Improve and broaden knowledge of products, applications, technology, sales and prices, etc. b) Acquire knowledge of competitive product line, product information, catalogues, advertising, pricing, etc. c) Acquire knowledge of customer organization, purchasing, distribution, merchandising, and promotion programs. 15. Coach and mentor Distributors in the "Graco" equipment, parts and literature order process. 16. Manage ALL EXPORT customer service filing - ie - orders, records enquiries and build and improve on current processes. 17. Assist in management and procurement by liasing with production and planning (US Based) 18. Communicate distributor special requests to shipping. 19. Perform any other responsibilities as directed by supervisor. 20. May support Sales personnel for major Trade shows if required. 21. Maintain invoice files and extract freight invoices for payment POSITION REQUIREMENTS: Essential:

Ability to problem solve using internal tools developed to assist our network
Flexible work attitude
PC knowledge and Data entry skills.
Good command of English.
Excellent communication, presentation and interpersonal skills.
Assertive telephone skills
Good Knowledge of Microsoft Office software ( Word/Excel/PowerPoint)
Good communication skills and professional and friendly attitude
Minimum 2 years' experience in a similar position
Team player and ability to work in a small office environment

Desirable:

2-3 in a Customer Service Call Centre
Distribution experience
Graco product knowledge
Related industry experience
Oracle Order Entry

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

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SODEXO AUSTRALIA PTY LIMITED

Service Attendant - Western Downs - DIDO

Full-time

Chinchilla, Queensland

Customer Service

10 months ago

We are seeking customer service oriented people with industrial/hotel cleaning or hospitality experience; equally happy to consider a transferrable sk..

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SODEXO AUSTRALIA PTY LIMITED

Service Attendants - DIDO

Full-time

Mackay, Queensland

Customer Service

10 months ago

We’re looking for customer service-oriented people with industrial cleaning or hospitality experience OR an alternate?transferrable skill set with a..

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SODEXO AUSTRALIA PTY LIMITED

Service Attendant - Cleaning

Full-time

Townsville City, Queensland

Customer Service

10 months ago

We’re looking for customer service-oriented people with industrial cleaning or hospitality experience OR an alternate transferrable skill set with a..

Quick Apply

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F&B / Tourism / Hospitality

271

Engineering

Information Technology

Others

Maintenance / Repair

Health / Beauty / Fitness

Sales / Marketing

Manufacturing / Production

Transportation / Logistics

Browse Location Area

tas regional west north west x

NSW - Sydney - City & Inner West

489

NSW - Regional - Newcastle & Hunter

194

QLD - Regional - Mackay

140

QLD - Regional - Rockhampton, Gladstone & Central Highlands

105

QLD - Regional - Townsville & North Qld

VIC - Melbourne - North Melbourne

NSW - Regional - Orana and Central West NSW

VIC - Melbourne - West Melbourne

QLD - Regional - South West Qld

NSW - Regional - Murray, Riverina & Broken Hill

Browse Companies

Atlam Group

1,883

AtlamGroup

Central Queensland Hospital and Health Service

SODEXO AUSTRALIA PTY LIMITED

Recruitment Innovations Pty Ltd

APPRISE CONSULTING PTY LTD

EVILLE & JONES FOOD SAFETY OPERATIONS PTY LTD

Dean Walker

Nine

Nucleus International Recruitment

Frequently Asked Questions

If I am not a Australian citizen, can I apply for jobs in Australia?

If you don't have a Australian citizenship, but are living in Australia or if you are planning to move to Australia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates.

Why I have not received any response from the company after I applied?

Have you tried following up? If you did not follow up with an email or phone call, how do you determine if the company received your job application? Enquire where they are in the review process and and then ask if they received your submission. While it would be great to receive a response from the company, sometimes it doesn’t happen. Take the initiative to follow to ensure your application has been received.

How long does it take to complete the application?

The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.

What position levels are available for applying?

There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.

How many types of jobs are there?

Within Jobstore, there are hundreds of variations of jobs. Read through the job descriptions to find out about the typical responsibilities and employers for each job, so you can see what’s involved and who might employ you.

I need experience to get a job, but how do I get a job to get experience?

You can certainly obtain expertise without working in a certain sector full-time, albeit it may take a little extra work. And of course, there's nothing wrong with some good ol' networking.

How do I avoid making the common interview mistakes?

One of the worst mistakes you can make, aside from the obvious ones like being late or using unprofessional language or being messy or unclean, is not being well-prepared.

Don't forget to bring all of the relevant resources, including your résumé, portfolio, and a notepad. You can also prepare your answers in advance by researching the company's industry, competitors, and CEO.