Administration & Customer Service Officer
Programmed have an opportunity with one of our national clients are for an Administration & Customer Service Officer in the Coffs Harbour area.
About the role:

Working with an industry leader in steel and roofing manufacturer
Award pay and conditions with excellent incentives
Opportunity for growth
Scope to develop your skill set in an ever-changing admin environment

Essential Skills / Experience for this position:

Demonstrated administration experience and knowledge
A strong commitment to excellence in customer service
Demonstrated experience with telephone orders and customer enquiries
Previous data entry experience
An exceptional eye for detail
Previous Word, Excel and Outlook experience
Willingness to learn systems and procedures
Current Drivers Licence
Current references
Available to start ASAP
Willingness to under a pre-employment medical, alcohol and urine
... Click here to view more detail / apply for Customer Service Representative

We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us!













Moorebank, NSW, AU,







Oct 13,







An





... Click here to view more detail / apply for Service Sales Consultant (Maternity Leave Cover)

Field Service Engineer Weir Minerals   Somersby NSW Onsite/Workshop
Purpose of Role:  This position includes a high level of communication and leadership between management, client?s and crews. The Supervisor is responsible to ensure safety and quality standards are met and that assigned administrative activities are completed.  
The role will involve a hands-on approach both in site based and Service Centre fitting duties to all forms of rotating/processing equipment such as Steam Turbines and Gearboxes and all other duties as directed by the Field Service Manager.   
We will consider Australian and international based applicants for this position. If you meet the criteria and are interested, we encourage you to apply.   Why choose Weir:   Be part of a global organization dedicated to building a better future:  At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding ... Click here to view more detail / apply for Field Service Engineer

Horsley Park location | $35 per hour Super
8 am - 4 pm, Monday to Friday
Temp with possibilities for Perm | No access to public transport
About the Company
  
This is an excellent opportunity to join a highly reputable brand, No. 1 in their Industry Globally and a highly regarded team for their ability to deliver a high-end service. You will be positioned within one of the key teams that service a variety of national customers and high-profile brands. 
  
About the role 
  
You will join a fast-paced customer service team responsible for providing customers and internal stakeholders a prompt response to their freight queries. You will enjoy a busy role with loads of variety and play a pivotal part in ensuring a superior customer experience is upheld.
  
Reporting to the Customer Service Supervisor, you will be ... Click here to view more detail / apply for Customer Service Representative

BACKGROUND:

WEST 1 is a leading international education agency specialising in assisting students and professionals in pursuing educational and career opportunities abroad. Founded in 2006, WEST 1 has grown to become a trusted partner for thousands of clients, offering personalised services that cater to the unique needs and aspirations of each individual.

With a strong presence in both Brazil and Australia, WEST 1 provides comprehensive support services, including educational counselling, visa application assistance, accommodation arrangement, and ongoing support throughout the duration of the study and work experience. Our vision is “To be the biggest and best exchange agency FOR the world” and mission “Awakening to a world of possibilities”.

WEST 1 has a dedicated team of experienced professionals who are passionate about international education and committed to delivering exceptional services. Our success is built on our deep understanding of the educational landscapes in both Brazil and Australia, as well as our strong relationships with educational institutions and immigration authorities.

Daily tasks include:
1) Managing and driving the development of customer service staff;
2) Coordinating and executing serviced provided, evaluating product performance, and following up on customer satisfaction through post-sale services;
3) Guiding and offering feedback to team members while supporting recruitment efforts;
4) Identifying and addressing customer expectations by engaging with clients, service providers, and several organizational departments;
5) Creating and evaluating workflows, strategies and policies that oversee the delivery of products and services, in addition to managing customer interactions.

Requirements:
- Bachelor’s degree;
- At least one year of full-time work experience;
- Experience in an international or exchange company is a plus;
- Portuguese and English communication skills mandatory (due to the majority of our client's nationality)

Annual salary: $73,850 + superannuation
Proposed hours of work per week: 38 hours (full-time basis)

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

INTRODUCTION:

Metso as a leading Global firm specializing in mineral processing solutions. We pride ourselves on our commitment to innovation and excellence, delivering high-quality projects around the world.

Metso is seeking a motivated, highly technical Service Technician to join our high achieving Service team specialising in Filtration, Grinding Mills, Fixed Plant Equipment Inspection, Maintenance and Repairs for Flotation Cells and Thickeners. Additionally experience in Hydraulics will be looked at favourably.

TEAM YOU BELONG TO:

You will join a team of high achieving Service Technicians dedicated to providing technical liaison services between customers, product divisions and sales personnel.

ABOUT THE ROLE:

The successful applicant will play a crucial part in performing and coordinating service activities relating to our equipment, spares, and wears, and providing customers with technical services support in conjunction with our sales team. In addition to this, other key responsibilities will include;

Provide hands-on mechanical service work in the field to Metso customers.
Provide technical liaison services between customers, product divisions and sales personnel.
Perform technical evaluations and analyse equipment and machine component failures.
Promote products and services to customers.
Promote the sales of OEM spare parts and wearing material components.
Supervise and oversee Field Service shutdowns and projects on customer sites.
Complete field machine inspections per global and customer procedures. Escalate questions and analysis to Technical Support and Engineering.
Prepare post site visit reports, time sheets and expenses after site visits.
Support quotation work by providing scope of work, initial planning, and costing information.
Promote Technical Support value add and support Technical Support Teams.
Support warranty process and Root Cause Analysis (RCA) where applicable.
Identify equipment in the field at the customer site that is not in our installed base and provide data for input into our CRM system.

ABOUT YOU:

A Mechanical trade qualification from college or technical school; or three to six years related experience and/or training; or equivalent combination of education and experience.
Experience in the Mining industries working Filters, Grinding Mills, Flotation and Thickeners.
Task experience to include but not limited to: Drive line installation and alignment, gearbox replacement.
Basic rigging and dogging understanding.
Basic computer literacy in MS Office – Word and Excel.
Must have current motor vehicle license.
Must be physically fit and able to pass random medical and drug tests.
Excellent communication and interpersonal skills.
Ability to read and interpret electrical, hydraulic, and mechanical schematics.
Ability to travel, within short notice.
Ability to work away from home, for extended periods and extended hours, on weekends or as required.
Ability to read and interpret mechanical documents including construction and machine drawings.
Clearly understand and competency in Risk management and safety rule compliance.
Operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to complete basic engineering calculations such as basic algebra, geometry etc.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardisation exists.
Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

WHAT'S IN IT FOR YOU?

Competitive salary - market reviewed regularly to ensure talent is retained.

Global Perspective – collaborating with all stakeholders of the entire Metso organisation.

Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.

Annual bonus - global incentive programs tied to business and performance targets.

Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.

Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.

Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.

Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial

Are you an experienced process worker? This role is in an industry that will give you experience that is in high demand. A game changer for your career!
Ideally you will have worked within the food or FMCG industry. Experience in the production and or mixing of food products, but not essential. Full training will be provided. ...


Are you an experienced process worker? This role is in an industry that will give you experience that is in high demand. A game changer for your career!
Ideally you will have worked within the food or FMCG industry. Experience in the production and or mixing of food products, but not essential. Full training will be provided. On offer is day shift and training across various areas of the production process that will add to your skill set. Shift available: Day: 3am to 11am What you
... Click here to view more detail / apply for Food Process Worker

25th September,
An exciting opportunity exists for passionate, motivated and enthusiastic  Service Technician  to join the Miele team around Perth in a  permanent ,  full time  capacity!  Equipped with tools of trade provided by us, this crucial Domestic role involves getting out on the road in the red Miele van to visit our customers for service calls. Our Technicians bring a wealth of technical skills to the table, and thrive on providing the best possible service to our customers. As a Service Technician, you will be the face of the brand for many of our loyal customers - and you'll be ready to work on a range of quality Miele appliances from new through to 10, 20, 30 years old!      We're looking for someone who...

Enjoys getting out and about meeting and working with customers and other team members
Builds positive and lasting relationships

... Click here to view more detail / apply for Service Technician- Domestic (WA)

16 Oct







Barminco











Barminco forms part of the Perenti Group, a diversified global mining services company. Barminco can offer you opportunities to take your career to the next level as one of the world's largest hard-rock underground mining companies, with operations in Australia and across the globe. The Perenti Group operates across a wide range of mining sectors and offers unique career progression opportunities. Barminco is one of the world's largest, hard rock mining companies with over three decades of experience. We are currently developing above 120 kilometres per year, and mining over 10 million tonnes on our multi-million-dollar fleet of underground mining equipment.  In line with Barminco's growth, we are




... Click here to view more detail / apply for Leading Hand Service Crew

PAID to Study a Certificate III in Business
Full Time Role Located in Tuggerah
Immediate Start



Looking to start your career in the automotive industry?



As a Service Advisor Trainee, you will have the exciting opportunity to work alongside experienced professionals in the dealership, learning the skills to progress within the business.


ABOUT CCGT:


The Coast's leading employer of Apprentices and Trainees for over 40 years.


Throughout your traineeship, you will be employed by CCGT and will work day-to-day with our host employer in order to receive your on-the-job training in the industry.


We are dedicated to offering continuous mentoring and support to help you achieve your career goals and unleash your true potential.


ABOUT THE HOST EMPLOYER:


Our Host Employer is a local family owned and operated multi brand award winning


... Click here to view more detail / apply for Service Advisor Trainee

Primary Location:  Henderson, WA, AU







Join an industry leader and make a positive change in the sustainable use of the worlds natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible. Job posting end date: 11/01/ Metso is a leading global firm specializing in mineral processing solutions. We pride ourselves on our commitment to innovation and excellence, delivering high-quality projects around the world.




... Click here to view more detail / apply for Field Service Technician

Employment Type Permanent
Closing Date 16 Nov :59pm
Job Title Full Time Customer Service & Sales Consultant CAROUSEL
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring!
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Carousel store is hiring a Retail Consultant to join the team on a Full Time basis. Working in a Telstra Retail Store is not ?just a job?, it?s an opportunity for tech-curious problem solvers to build a ... Click here to view more detail / apply for Full Time Customer Service & Sales Consultant CAROUSEL

Office administrative support duties, including handling mail, electronic filing, and indexing. Operates office equipment such as folding machine, photocopier, faxing and scanning. Please note, this role is 100% onsite.

Your Primary responsibilities:

• Open and sorting of daily mail (in and outbound)
• Scanning and indexing of inbound correspondence
• Banking of incoming money
• Delivering and picking up mail from across the building
• Allocated work completed within agreed Service standards with high quality output
•  Assist other Service teams in other areas (including call center) to help achieve departmental goals during peak periods
• Ability to demonstrate organisation skills and communicate effectively with the team and peers to achieve team objectives and goals
• Participate in team meetings and personal development discussions
• Identify opportunities for process improvements
• Input into the development of procedure
• Ensure adherence with TAL’s Risk framework and guidelines 
• Looks for ways to improve own effectiveness and productivity
• Resolves customer problems and complaints, escalating where required
• Participate in team activities with enthusiasm, humor and respect

Administration & Customer Service Officer

About Us
Join us at Cleanaway and contribute to making a sustainable future possible, together.
We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.
As a high-growth, ASX listed organisation with over employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry-leading HSE performance. We are Australias largest company in this sector, providing essential services to millions of customers and communities nationally.
The Opportunity
Based in Newman, WA, the purpose of the Administration & Customer Service Officer is to contribute to the achievement of business goals and objectives via the provision of high-quality support in the functions of administrative duties and dealing professionally with customers. The role has an operational component,

... Click here to view more detail / apply for Administration & Customer Service Officer

? Permanent Full-time role ? Learning and Development Opportunities ? Opportunity for Bonus payments ? Discounted Gym and Aquatic Centre membership
Re-Advertised ? Previous Applicants need not apply
Could you be our next team member? We are looking for a rising star, who has a strong customer service focus and who can triage and troubleshoot a fast-paced service desk. You will be confident to managing job priorities and assist in streamlining the service desk processes to improve efficiency and continuous improvement.
Working with us: At The Hills Shire Council, we live our values of Honesty, Integrity, Loyalty, Leadership and Safety through the work that we perform for the Community. We are committed to an inclusive, diverse and supportive workplace culture where our people and customers feel respected and valued. Council also prides itself on being a Child Safe Organisation that is committed to promoting the health,
... Click here to view more detail / apply for IT Service Desk Analyst

Food Manufacturing
About the Role
This role is Temp to Perm
Hexham location
You will be working with a company that produces dairy products
Full training will be provided
This role is Monday to Friday
Parking on site
RATES $ ordinary plus penalties
Skills and Experience:
A passion for food production is essential
We are looking to upskill and provide opportunity for people who want to learn , take on more responsibility .
We have pathways for the right people to potentially become Shift Supervisors, Cheese Makers , Skilled Machine Operators ( Knowledgeable to conduct & supervise changeovers and cleaning procedures etc).
Background in Food Production
This role involves being on your feet for 8 hours each shift
Heavy lifting is involved, also bending & twisting so you must
have a high level of fitness
HOW TO APPLY
Your resume must show experience in food manufacturing ... Click here to view more detail / apply for Food Manufacturing

An award-winning leader in the construction industry since , is seeking a talented HVAC Technician to join their team. With a commitment to excellence and innovation, they specialize in delivering high-quality construction projects to their clients. Join their mission to provide exceptional HVAC solutions and contribute to our legacy of success. As an HVAC Technician, you will play a vital role in installing, maintaining, and repairing heating, ventilation, and air conditioning systems. With your technical expertise and dedication to quality craftsmanship, you will ensure optimal performance and comfort for their clients' facilities. If you are a skilled HVAC professional looking to join a dynamic team, we want to hear from you.

Install HVAC systems, including air conditioners, heat pumps, and ventilation equipment, according to specifications and building codes.
Perform routine maintenance tasks, such as cleaning filters, lubricating moving parts, and inspecting electrical components, to ensure system efficiency
... Click here to view more detail / apply for HVAC Service Technician

UP TO $100K SUPER
PREMIER AV COMPANY IN PERTH
FLEXIBLE WORK LIFE BALANCE

COMPANY This company is a nationally recognised Integrator with its head office in the inner suburbs of the Perth CBD. They have built a trusted name and brand over 20 years when it comes to providing reliable and trusted solutions in the Commercial AV & Workplace Technology Industries. The business represents and provides a full solution and turnkey outcomes for Audio & Visual solutions covering all facets of commercial AV construction projects. POSITION an AV Service Manager position has now become available due to ncreased client & customer demand.
The Service Manager will be responsible for leading and managing a dynamic team of service technicians to ensure that the service needs in the region are met through the efficient and effective use of resources.
Other responsibilities ... Click here to view more detail / apply for AV Service Manager

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

25th September,
ONLINE APPLICANTS APPLY HERE Thank you for your interest in working with Snelling Staffing of Metro Detroit!  Our Open Jobs can change on a daily basis, but replying to this posting will ensure youre considered for all open positions.  This application link is for Administrative / Accounting / Customer Service candidates- including, but not limited to the following positions:

Receptionist
Data Entry
AP/AR Clerk
Payroll Clerk
Office Administrator/Manager
Customer Service Representative
Bookkeeper
Inside Sales
Administrative Assistant
Your completed application will be reviewed within 48 hours of submittal, and if your experience/qualifications fit one or more of our open positions, you will be contacted to schedule a personal interview. 
... Click here to view more detail / apply for Administrative / Accounting / Customer Service Applicants

Customer Service / Sales Support - Prospect/Greystanes
Reece Onsite have a fantastic new opportunity for an experienced Customer Service person to assist our rapidly growing, fast paced business.
This is also a role with huge opportunity to develop and grow into an Account Specialist/Business Development Manager so if you are looking for growth then apply now!  
Duties for the role include but are not limited to:

Answering a high level of telephone enquiries from our home builder customer base
Timely processing of customers? requests for delivery / release of orders
Deliver prompt responses to customer enquiries on stock availability and technical information.
Inputting Sales Orders / Data Entry
Liaise with suppliers for pricing and product availability.
Coordinating deliveries and liaising with our warehouse team.

Our Ideal Candidate

Have extensive customer service experience in a fast-paced environment.
... Click here to view more detail / apply for Customer Service / Sales Support ? Prospect/Greystanes

Placed.au is looking for a full-time Customer Service Manager (Customer Success Manager) for our client in Sydney, New South Wales. As a customer service manager, you will lead the team in providing outstanding service while ensuring customers have a positive experience. If you are a results-driven professional with a commitment to excellence and a passion for leadership, we want to hear from you. Apply today and get the benefits of working in a thriving environment, a great work culture, and competitive pay.


?Job description:?????

? Collaborate with cross-functional teams to enhance software and services, leveraging customer feedback to drive continuous improvement, and aligning customer goals with the company’s product roadmap for optimal user experience and satisfaction.
? Conduct in-person meetings with South Australia’s most important clients, such as the City of Port Adelaide Enfield, the City of Charles Sturt, the City of Onkaparinga, and Carers SA, among others, to evaluate their ongoing processes, achieve KPIs, and ensure customer satisfaction.
? Develop policies, documentation, and the onboarding process for the Customer Service processes, and continuous effects to enhance the customer experience throughout the process.
? Conduct routine business reviews alongside key customers to evaluate customer performance, identify opportunities for improvement, and suggest novel solutions or services to clients.
? Provide support in onboarding new Customer Service team members, overseeing new colleagues by offering guidance and feedback, fostering motivation, and development, and delivering outstanding customer service.
? Develop reports, dashboards, and alerts, ensuring accurate and real-time visibility into customer engagement, tool use, and satisfaction levels.
? Conduct meetings with clients to understand their goals and align them with the company’s services.
? Build and maintain strong, long-lasting customer relationships.
? Identify areas for improvement in customer experience and implement fast and effective solutions.







Qualifications/Attributes:
? Must hold an Associate Degree, Advanced Diploma or Diploma in Management or related field or at least 3 years of relevant work experience in lieu of the qualification.
? Proven experience in Customer Management.
? Must have strong interpersonal and communication skills.
? Analytical mindset with the ability to derive insights from customer data.




Salary Range: $80,000 – $90,000 p.a. excluding superannuation.

Functional area:  Service







Onsite or Remote:  Onsite







Primary Skills: 







Country/Region:  AU







City:  Perth







Location:  Perth, WA, AU,







Company name:  Epiroc Australia Pty Ltd







Date of posting:  Sep 25,







Are you an organised and conscientious problem solver who enjoys working with a variety of stakeholders? Do you want to drive service




... Click here to view more detail / apply for Service Supervisor ? Perth

Employment Type Permanent
Closing Date 17 Nov :59pm
Job Title Telstra Retail: Full Time Customer Service & Sales Consultant BURWOOD
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring!
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Burwood store is hiring a Retail Consultant to join the team on a Full Time basis. Working in a Telstra Retail Store is not ?just a job?, it?s an opportunity for tech-curious problem solvers to ... Click here to view more detail / apply for Telstra Retail: Full Time Customer Service & Sales Consultant BURWOOD

WA, East Fremantle Community Park Health Club ,

Free facilityaccess
Future growth opportunities within Belgravia Leisure
Full Time Position available

If you're an enthusiastic person with experience, come join & lead our friendly team at East Fremantle Community Park. 
The Role
We are on the hunt for a hands on kitchen whizz, that is passionate about creating and providing our patrons with beautiful food, from a well organised kitchen.
Reporting to our Venue Manager, our Food and Beverage Manager needs to have the highest level of customer service skills. A focus on Safe Food Handling and demonstrated knowledge around the Food Standards Code, Food Act will be highly regarded.  
The primary responsibility of our Food and Beverage Manager is to deliver first class service to our patrons ensuring the kiosk operates effectively and efficiently.
Key areas of responsibility include: ... Click here to view more detail / apply for Food and Beverage Manager (RSA)