Job Description Your new opportunity: As a Service Administration Supervisor, you'll play a central role in ensuring the seamless back-end administration for all customers internal and external. You'll guide and supervise our team to collaborate with various teams and departments to deliver exceptional service to our clients and maximise customer satisfaction. In this role you will: Ensure that work in progress is reduced to minimum levels by supervising and guiding your team. Ensure daily cash sales and accounts are correctly reconciled. Work closely with the warranty administration team to ensure all warranty jobs are processed within time protocols, minimal errors and updates are provided. Attend meetings and contribute to continual process improvement. About you: Have 5 years of administrative experience with great computer skills. Automotive warranty experience Experience within a customer service environment Sound understanding of Automotive Dealership Service Environment Some supervisory experience would be great, but we're happy to work with the right person.…

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Client Service Manager - Sydney Area Apply now Job no: 532574 Work type: Full time Location: Sydney Categories: General Management a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of  “Connecting People and Places to Make the World Work Better”. About the Role: We currently have an opportunity to be part of our team. We are seeking a Client Service Manager to join our team in the Sydney Area and will be managing multiple government sites. You will be responsible in managing day to day operation needs for…

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26th March, 2024 $34 per hour plus super 01/04/2024 to 28/06/2024 - Parramatta Location 7.6 hours per day/38 hours per week Provide service and support directly to victims of crime through the provision of information, advice, registration and management of applications for victims support. The position holder is required to act with professionalism, objectivity and integrity to: Work in a trauma informed way to ensure that the needs of the client are holistically addressed. Assist in the delivery of client service and support for victims of crime, and ensure a timely service that exceeds client expectations with assistance as needed. Provide first contact information and referrals, and process applications for victims support, with assistance as needed. Work collaboratively across Victims Services to ensure the effective administration of the Victims Support Scheme, and to identify opportunities to improve our policies, procedures and practices. Achieve and exceed all key performance indicators and performance targets. Be aware of…

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We’re looking for customer service-oriented people with industrial cleaning or hospitality experience OR an alternate transferrable skill set with a positive can-do attitude. Your next adventure awaits!

This role is a 14:7 10/11 hours a day.

What do Cleaners/Housekeepers do?
Cleaners/Housekeepers are service minded, with a desire to help improve quality of life for village residents living and working away from home. Working as a Cleaner/Housekeeper you will mostly do the daily clean of the rooms, restock supplies and change out the linen; however on occasions support in other operational areas if required.

Working across a range of functions to support operational needs
Housekeeping/Cleaning accommodation rooms aka: “dongas”
Assisting in the Kitchen and Dining Room service areas
Mine Site Cleaning of Offices, Crib rooms and Ablution Blocks
Providing customer service in the Tavern or Retail shop
Maintaining cleanliness of outdoor areas and grounds

What does it take to work FIFO?
The FIFO lifestyle can be very rewarding but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options:

Ability to work 12-hour shifts and day or night shifts as required
Ability to endure remote environment in extreme heat or weather conditions
Ability to multi-task and assist in other areas with positive teamwork approach
Ability to understand the requirements of safe work and safety protocols
Ability to undergo a pre-employment medical, including drug & alcohol testing
Australian working rights and up to date COVID-19 vaccinations are essential
An open drivers license

Most of all, what’s in it for you?
We seek either experience or entry-level applicants with enthusiasm; Sodexo can lead to many more opportunities for your future. Here’s what’s on offer:

Permanent role with Sodexo - we’re looking for keepers!
Great annualised salary with consistent hours, holiday, sick pay, and superannuation
A structured on-boarding and induction program to ensure you get the best start in your FIFO life
Flights, your food and accommodation are covered whilst at site – let the savings begin!
Access to fantastic Village facilities and lifestyle options including gyms, fitness classes, pools, tennis courts, and social activities (dependent on Village)
Access to employee benefits, discounts, and our recognition program
Great teamwork and a solid group of people around you!

CLICK HERE TO APPLY
https://smrtr.io/grRNc

Sodexo offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment.

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

WOW Recruitment are seeking a Customer Service Specialist for our Medical Logistics based client in Macquarie Park. Our client is an industry leader, who have built a fanastic reputation by partnering with medical device companies, hospitals, clinics and other allied healthcare providers to fulfill operating needs in a simple and user-friendly way. This role is an onsite position with the working hours on a rotating roster once fully trained. (day shifts and afternoon shifts available) $65k SuperMacquarie Park Onsite positionBonus structure in place for achieving KPISImmediate startFree gym membershipFantastic career progression opportunities You will be:Answering upto 30 calls each day Booking and amending orders and communicating changes with involved partiesEnsuring accurate and timely data entry into the operating systemResponding to customer queries Maintaining relationships with carriers and customersProviding general administration and operational supportContributing to the improvement of policies and proceduresSkills required:Permanent Resident of AustraliaMinimum 2 years’ experience in a customer service/call centre roleMedical receptionist / call centre operator experience is higly advantageous Logistics experience preferred…

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WOW Recruitment is looking for an experienced Customer Support Specialist for our client in Macquarie Park, specialising in Internet of Things (IoT) solutions and mobile communications. They collaborate with leading smart-living brands worldwide and top local Telco service providers to offer the best solutions to the market. You will be part of a talented team with an entrepreneurial mindset that challenges the status quo and works with valued partners across the globe.  $75k SuperOn-site location based in Macquarie ParkPrevious experience in Telco is preferred The Role: Manage tickets, escalations, and complex enquiries from customers.Develop and maintain high-quality training materials, process documents, knowledge based articles and troubleshooting guides.Assist in day-to-day operations of the customer service team ensuring agreed KPIs and standards are met.Build an inspiring and motivated team empowered to deliver exceptional customer outcomes on every interaction.Identify opportunities to improve the customer experience solutions/provide feedback.Liaise with offshore team based in the Philippines. About you: Telco or IT experience is highly regarded.L2 experience is…

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Do you have a knack for Customer Service? Are you always getting complimented on your lovely phone manner? If your strengths include your positive personality and your can - do attitude, then you are exactly the person this role is waiting for! Just around the corner is an expanding business where you can settle down and soar at the same time. You will work with a team of people that pride themselves on the respectful and inclusive culture they have onsite as well as their high standards for safety. The industry of Hire equipment is bustling, and our client is looking for more Customer Service / Hire Controllers to join their friendly team in St Mary's. The team is energetic and growing. The hours are from 7am - 5pm, Monday to Friday. You will spend your days in the office, delivering high level customer service, taking calls, making bookings, allocating transport and processing invoices and…

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PERSOLKELLY has a great opportunity to for a Customer Experience Officer for our client based in Townsville with full time hours 38 hours a week. This position will work to deliver exceptional customer service to the community, whilst continuing to innovate and create value in all work undertaken by Council. This work will be delivered through collaboration with the leadership team and in consultation with the Townsville community. Requirements of this role: * Deliver an outcomes-focused and value-adding culture where leaders and staff take personal accountability for delivering on Council's Corporate Plan and policies.* Follow reasonable directions to maintain business continuity of critical business activities in the event of an unplanned disruption, including but not limited to a disaster or event.* Ensure a high level of customer service and professionalism is provided to the community and council customers by effectively managing customer enquiries, service requests, applications, and transactions across multiple service delivery channels with accuracy.*…

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As a Warehouse/Field Service Technician, you will play a pivotal role in both warehouse production and field service operations. Your responsibilities include testing and maintaining lifting equipment, mobilising to customer sites and ensuring safety protocols. In addition, you'll contribute to manufacturing operations, operating equipment, participating in assembly and pick-packing products for timely delivery, located in Townsville.Client DetailsNurtured within a local family framework, this Australian owned and operated company has actively supplied lifting and rigging materials throughout the Asia-Pacific region for an impressive three decades. Distinguished by an unwavering commitment to excellence, our client's onsite services are unparalleled. This includes comprehensive offerings such as onsite repairs, crane re-roping, and meticulous inspection and certification of lifting equipment. Beyond geographical boundaries, our client extends its full suite of onsite services to the Mining and Construction Industry, catering to a global and local clientele, as the company continues to evolve and expand, its dedication to delivering top-notch services remains…

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An excellent opportunity exists for a suitably qualified and highly motivated individual to join the Rex Sydney Airport Team in the role of a Full Time Customer Service Coordinator. Reporting:This position reports to the Sydney Airport Manager. Position responsibilities: Work closely with internal and external stakeholders by developing relationships with agencies and internal departments to ensure customer service goals and objectives are met  Monitor and coordinate airport terminal and concourse areas for conditions that compromise safety, security, and efficiency and report issues to the appropriate personnel Supervise the execution of the timeline and regulatory compliance at departure gates Investigate and report delays and irregular flight activity and proposes solutions where required  Monitor and coordinate day of operations staffing levels, positions and duty assignment, time and attendance and staff coverage to best fit the operations needs  Work closely with rostering and management and provide feedback where necessary  Develop CSOs through effective performance management and ongoing feedback…

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Job Description:Lead the way in developing and creating food safe processesMars Food & Nutrition Australia, home to market leading brands as MasterFoods ®, DOLMIO® and, BEN’S ORIGINAL®.Permanent Full-time opportunity based onsite Wyong, (NSW Central Coast), gym access and onsite canteenAt Mars, our Purpose – Better Food Today. A Better World Tomorrow. – is at the heart of everything we do. We believe access to delicious, nutritious food is fundamental to human wellbeing. We have a unique opportunity for a Food Safety Process Engineer to join our onsite Q&FS team. You'll lead and govern the preservation standards at Mars Food Australia to support the delivery of safe, legal, KQA compliant products through the development, implementation, management and continuous improvement of processes and procedures.As part of your role, you’ll also support the implementation of new products through developing Commercial process letters prior to launch, as well as new processes and technologies which may impact product safety or stability.  What would…

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The Client:
First Derivatives is a leading provider of products and consulting services to some of the world’s largest finance, technology and energy institutions. The Company holds a niche market position in terms of domain knowledge of capital market asset classes (equities, fixed income, foreign exchange, commodities, etc), as well as expertise in leading financial services systems (such as Calypso, Murex, Opics, Summit, Principia, Opus, Wall Street, kdb+, etc).
They now seek an experienced System/Service Analyst to join the team in Sydney.
This is for a full time role with an annual salary of $90,000 + Superannuation.


The Responsibilities:
· Spearhead the migration of tools like CATT to more collaborative and accessible platforms such as SharePoint
· Ensure a seamless transition that enhances user engagement and learning
· Enhance existing training materials and challenges for tools like CATT, aimed at deepening users' understanding of its testing functions across various financial services systems
· Offer continuous troubleshooting support and effective use of CATT tool to overcome any operational hurdles.
· Participate in the design and implementation phases of CATT
· Developing testing strategies and best practice procedures for tool configuration
· Oversee and conduct functional, regression, and system integration testing
· Ensure software and systems operate seamlessly across all intended functionalities
· Handle specific testing functions critical to financial operations, such as environment preparation, trade upload/lifecycle management, outbound SWIFT reconciliation, and end-of-day processes
· Conduct integration testing involving crucial financial interfaces and systems, including SWIFT, CLS settlements, and upstream trade booking systems
· Ensure interoperability and efficiency of aforementioned system functions
· Liaise with Subject Matter Experts (SMEs), Business Analysts (BAs), and developers continuously
· Manage effective requirement gathering to ensure comprehensive test coverage
· Provide tailored training sessions and handover to Support and Business teams to leverage the CATT tool effectively
· Produce detailed documentation on platforms, outlining critical testing functions, configurations, and best practices related to tools like CATT
· Develop and implement best practice guidelines for the configuration of testing tools

· Regularly monitor testing processes, report on outcomes, and provide insights
· Continuously update knowledge on financial systems and technologies, including Calypso, Murex, and kdb+, to provide informed support and enhancements to testing practices


The Requirements:
· Expected to be educated to a minimum of some post graduate degree level preferably in a STEM course
· At least 4 years working experience in KX technology
· At least 4 years of demonstrated expertise in languages such as Python, Java, C++, or JavaScript
· At least 4 years of relevant experience with frameworks like React for front-end development or Django for Python
· At least 4 years of demonstrated skills in SQL for database management
· At least 4 years of demonstrated expertise in TCP/IP, UDP, HTTP/S, FTP, and DNS
· Knowledge of continuous integration and continuous deployment (CI/CD) pipelines using tools
· Understanding of firewalls, VPNs, and intrusion detection/prevention systems (IDS/IPS)
· Excellent communication skills and time Management Skills
· Good Analytical and reporting abilities
· Logical Approach to problem solving and an investigative and inquisitive mind

The Service Manager, role is to deliver service excellence for our CPaaS customers through the demonstration of expert relationship management (internal and external) and operational knowledge throughout the service lifecycle. You will be responsible for adhering to the Service Management framework, owning the responsibility for the operations and effective implementation of the Service Management processes and procedures to include escalation, incident resolution, communication and documentation.

The Service Manager, will perform a pivotal role in differentiating the customer experience from competitor offerings in the market by working with customers to align business and systems processes with the aim of achieving optimal efficiencies across the board with a strong focus on our key and strategic customers.

What you’ll do as a Service Manager:

• Building and maintaining solid customer relationships, understanding their needs and providing personalised service solutions
• Developing and implementing service strategies to enhance customer experience and meet service objectives
• Monitoring service metrics and analysing customer feedback to identify areas for improvement and implement corrective actions
• Point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner.
• Fostering a customer-centric culture within the service team, emphasising empathy, professionalism and effective problem-solving

Are you passionate about making a positive impact on the lives of seniors and individuals in need of care? Do you have a compassionate heart and a commitment to providing high-quality support services? If so, we have an exciting opportunity for you! About Us: Southern Cross Care NSW & ACT is a leading not-for-profit organization dedicated to enhancing the quality of life for seniors and individuals requiring care. We believe in providing personalized care that respects the dignity and independence of each individual. With over 50 years of experience, we are committed to making a difference in the lives of those we serve. Position Overview: We are currently seeking dedicated and empathetic Care Service Employees to join our SCC Marsfield team. As a Care Service Employee, you will play a crucial role in delivering exceptional care and support to our residents and clients. This role involves assisting with daily activities, providing companionship, and promoting the well-being…

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Customer Service Relief Team Leader [Internal Applicants Only] West HQ WEST HQ is Sydney's leading landmark destination for Entertainment, Fitness, Lifestyle and Accommodation in the Western Sydney Region.The Customer Service Team (Club) is currently recruiting for a relief Team Leader to assist with providing support and leadership to the Customer Service Team.Our perfect fit:Someone who has a high level of customer service experience, immaculate personal presentation and exceptional communication skills. This role is hands on and requires someone who knows what it takes to deliver exceptional customer service. Applications close 5pm 14 December 2023.Apply Now!

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Customer Service Consultant Warwick Farm - NSW About the RoleAs a Customer Service Consultant, you will be the voice of our brand working across multiple channels. This position will be based at our head office in Warwick Farm.You’ll spend your day confidently tackling a wide variety of Customer issues using empathy, understanding and problem-solving. To be successful in this role you need to have previous Customer Service Skills coupled with excellent technical Skills, a positive outlook, a friendly approach, and the ability to remain calm under pressure.The role will involve the following: Handling inbound telephone calls and on-line service appointment enquiries Creating service appointments for customers in our database Monitor and action all activity in our department’s mailbox Managing outbound calls and SMS to customers Liaising with our service and sales teams to assist our customers The successful candidate will need the following: Exceptional communication skills and telephone manner Proven Customer Service experience Ability to multi-task…

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Food Prep,Grill Counter Staff & Cashier Sydney Central Plaza Are you MAD enough to join the home of the WORLD’s BEST BURRITO?   Ongoing training & career opportunities Enjoy a fun and fast-paced environment As a Member of the Mad Mex Corporate Familia, you will get exclusive access to our Discounts platform where you can get great discounts at a variety of locations including, Woolies, Iconic, Sephora, and JBHIFI just to name a few! Free lunch, competitions & much more! Mad Mex is looking for outgoing and enthusiastic Luchadores to be the face of our restaurant located in Sydney Central Plaza.About UsHola!  At Mad Mex we serve Australia’s best Baja-style burritos, made to order using only the freshest produce, flavourful salsas & authentic Mexican spices, and slow-roasted & grilled meats. With over 70 stores in Australia, we’re driven by our passion to share the food and culture of Mexico with our customers every day.About the RoleLuchadores - the…

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Restaurant Team Members - Service & Cashier Doncaster - Westfield Shopping Center About UsAt?Mad Mex?we serve Australia’s?best Baja-style burritos, made to order using only the freshest produce, flavourful salsas & authentic Mexican spices, and slow-roasted & grilled meats. With close to 70 Restaurants across Australia (and an epic growth pipeline), we’re driven by our passion to share the food and culture of Mexico with our customers every day.About the RoleThis role encompasses a diverse set of duties - from smashing avocados to prepare our fresh guacamole, to grilling our succulent chicken that has been marinated in authentic spices, to rolling our famous burritos for our Amigos. You will learn to do all that and a lot more.About YouPeople are our Secret Ingredient. It is important that you have what it takes to be a Mad Mex Luchador.We are looking for friendly & outgoing people, who are full of energy and love to engage with our…

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Food Prep, Grill Cook, Counter Staff & Cashiers Darlinghurst Darlinghurst NSW 2010 Are you MAD enough to join the home of the WORLD’s BEST BURRITO?   Ongoing training & career opportunities Enjoy a fun and fast-paced environment Free lunch, competitions & much more! Mad Mex is looking for outgoing and enthusiastic Luchadors to be the face of our restaurant located in Shop 2/241 Crown Street, Darlinghurst 2010. About UsHola!  At Mad Mex we serve Australia’s best Baja-style burritos, made to order using only the freshest produce, flavourful salsas & authentic Mexican spices, and slow-roasted & grilled meats. With over 70 stores in Australia, we’re driven by our passion to share the food and culture of Mexico with our customers every day.About the RoleLuchadors - the term given for a professional Mexican wrestler. The Mad Mex Luchador represents our vision and values – “Fighting for Flavour” & “Defender of Freshness”.The main role of our Mad Mex Luchadors…

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New Service Coordinator role now available! Your new company Would you consider yourself to be someone who works well under pressure, has great attention to detail, and has the ability to multitask? If so, I may have the perfect opportunity for you…. I am currently recruiting for a Permanent, Full-time Service Coordinator position for a growing organisation who are innovative experts in Trade Services, Project and Construction Solutions based in the Inner West. As a Service Coordinator, you will utilise the company's network of trade people and consultants to schedule, manage and complete their client's facilities maintenance work orders. Work orders include routine and reactive maintenance tasks, including but not limited to: carpentry, handyman, plumbing, electrical, landscaping, & more. This exciting position will provide the successful candidate with excellent client connections and relationship building opportunities as well as career development in the commercial and government property sectors. Your new role

Schedule, manage and close numerous work orders.
Be resourceful and motivated to close work orders on time, meeting customer expectations and KPIs.
Problem-solving client and trade issues as they arise.
Building strong relationships with our trade network.
Administer high quality customer service to our clients.
Act ethically and maintain our professional standards. What you'll need to succeed
Experience in customer service, or service coordination in facility maintenance or property.
Present a can-do and positive attitude with the drive to deliver a high standard of customer service.
The ability to think on your feet in order to find alternative solutions.
Strong organisation, multitasking, and time management skills.
Strong and effective communication skills, both written and verbal.
Intermediate MS Office skills in Word and Excel
Experience with SimPRO is preferred, but not essential as training will be provided. What you'll get in return
Vibrant, friendly and cohesive company culture
Permanent, full-time position
Career development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or alternatively, please email me directly to [email protected] with a copy of your most up-to-date resume and I will be in touch. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Please click here to apply.

Food Prep, Grill, Counter Staff & Cashiers Maroubra Come and join the Familia of the WORLD’s BEST BURRITO Ongoing training & career opportunities Enjoy a fun and fast-paced environment Free lunch, competitions & much more! Mad Mex is looking for outgoing and enthusiastic Luchadores to be the face of our restaurants located in Maroubra. About UsAt Mad Mex we serve Australia’s best Baja-style burritos, made to order using only the freshest produce, flavourful salsas & authentic Mexican spices, and slow-roasted & grilled meats. With over 70 stores in Australia, we’re driven by our passion to share the food and culture of Mexico with our customers every day.About the RoleThe main role of our staff (we call them Luchadors) is to prepare fresh, healthy & authentic Mexican food and deliver it with a smile & great customer service. Current opportunities are available in all service areas including food prep, grill, counter, and cashier. It is a fast-paced environment…

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Purpose of the Role: Using technical expertise and a strong customer focus to ensure the very best online-store user experience, with excellent service and customer education. Responsibilities:• Resolving, in first contact, customer enquiries received by phone, email and/or chat• Owning complex issues to resolution, with regular progress updates to customer/s• Promoting the benefits of using the online store, helping customers to self-serve for future purchases• Keeping up-to-date with Industry changes to understand how SAIG products/services meet customer needs• Identifying opportunities for new solutions and referring qualified leads from customers to Sales• Knowing when online/contact activity may impact other customers andacting quickly with stakeholders to inform & resolve• Achieving, or exceeding, agreed KPIs so overall team goals are met for the best customer experience possible• Processing back-office, or other customer-focused, duties to ensure customer SLAs are met or exceeded• Actively contributing to regular team meetings and regularly attending company-wide information/training sessions Education/Professional Qualifications:• High School Certificate (HSC) or equivalent• [Desirable] Customer Service Institute…

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CUSTOMER SERVICE ASSISTANT Richmond NSW 2753  POSITION OVERVIEWAt the core of store activity, our Customer Service Assistant will have a passion for delivering amazing customer service whilst also driving high sales results. Key traits include having amazing people and selling skills, a keen eye for ensuring merchandise is on the floor in an organised fashion, keeping the floor stocked-up flawlessly and providing super smooth transactions at the register.DUTIES AND RESPONSIBILITIESDuties may include but are not limited to: Adheres to all standard operating procedures and policies Responsible for cash handling procedures Responsible for all communications applicable to their assigned area Assists in merchandising procedures Responsible for maintaining assigned area Delivers exceptional customer service through personal contact with customers Receiving Deliveries and management of invoicing/paperwork Checking off stock to invoice Stocking Shelves and Displays Performs store maintenance including but not limited to taking out garbage, cleaning, maintaining stock room Strong culture of safety at all times including…

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Pastry (Service) Chefs Chatswood Prepare to launch into an exciting universe of flavours now we have launched our first store in Sydney's Northern Suburbs!Are you a skilled Pastry Chef ready to shine in the culinary universe? Join the Black Star Pastry team at our new Chatswood store and play a crucial role in the final production stages of our delectable cakes, ensuring quality and presentation that's out of this world.What We Offer: Achieve a work-life balance with daytime hours. Secure a full-time, stable position in our successful, forward-thinking company.. Enjoy your birthday off and gain an extra annual leave day each year. Treat yourself to a complimentary 4-portion cake of your choice on your birthday. Access one day of personal leave for mental health and well-being. Benefit from free, confidential counselling, support, and advice. Work Schedule:Our shifts run between 6am and 2pm, across seven days but we are open to discussing your availability and finding…

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