AP+ bring together Australia’s three domestic payment organisations into one integrated entity. Operating in the public interest, AP+ focuses on meeting the needs of all payment users and representing the views of a diverse range of stakeholders. BPAY Group, eftpos and NPP Australia continue to operate as distinct brands within a Group Leadership Team structure.  

AP+ is intended to create a more efficient and agile payments group, building the competitiveness of Australian domestic payments infrastructure, and delivering significant benefits to Australian consumers and businesses. 

Role Purpose

The role will sit within the Business Ops and Delivery team providing  guidance and leadership to the business analysis team. The team provides solution and analysis to scheme team (including NPP, eftpos and BPay).  

  As a Business Analyst Payment role is responsible for leading payment solution and analysis for developing, capturing and delivering requirements.  

  We offer you a challenging role within a great team in a dynamic organisation where you will have significant opportunities to influence and make a difference. Do you want to play an important role in a very progressive and dynamic team with a high pace of motion and a lot of fun - then this is definitely for you! 

You will be responsible for:

• Ensure business analysis standards are maintained.
• Perform gap analysis to ensure continued 100% coverage of requirements.
• Work with Product manager, project managers, Operations, developers and testers. 
• Part of the role is to deliver BA Artefacts as per the AP+ standards where allocated as a BA resource in a project. 
• Product Backlog Management: Identify, document, and refine user stories to increase the degree of detail relating to acceptance criteria, assumptions, constraints, dependencies.
• Manage stakeholders and vendors all around the world.  
• Deliveries must be of high quality and within time.  
• Coordinate deliveries with internal and external stakeholders.  
• Be flexible outside of normal working hours.  

In order for you to be successful in the role, you’ll have:

• Bachelor degree or similar  (preferred)

• Experience with payment vendor applications (e.g. FIS , Swift and paytec) 
• Experience in ISO 20022/ NPP 
• Proven experience in a Solution Design/ Technical BA background.
• Use of Waterfall and agile methodologies.
• Expert in ISO 20022 standard.
• Good to have knowledge of at least one payment scheme.
• Good to have knowledge with one of the following: AS.2805, EMV 

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.
We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

 

About the Job

The Senior Business Analyst’s responsibilities include:

• Gathering and documenting requirements: Gather, review, analyse, validate, evaluate, and map business systems, processes and user needs and translate them into requirements/user stories with acceptance criteria
• Managing stakeholders: Engage, inform and negotiate with stakeholders to elicit and validate requirements and prioritise them
• Analysing and modelling: Analyse documents, programs, logic, process flows and specifications.  Model the requirements using a range of techniques such as process mapping, story mapping, user stories and acceptance criteria, business rules
• Managing the requirements lifecycle: Ensure that requirements/user stories are prioritised based on their value, complexity, and feasibility, ensuring that the most critical items are delivered first
• Team communication and collaboration: Work closely with Engineers, Testers, Change Managers Third Party members within the product/platform/project team to ensure everyone understands business requirements to be able to develop a fit-for-purpose solution
• Risk and issue management:  Identify risks and issues and develop effective mitigation/management strategies according to Rest’s risk framework, and communicate risk assessments and plans to the necessary stakeholders.

Due to internal growth, we have an exciting opportunity for a suitably qualified Financial Accountant to join our Corporate Finance team. 

Based at Head Office in the CBD office and reporting to the Financial Controller, this key role is responsible for producing accurate and timely accounting information for our Corporate Finance team.

You will successfully achieve this by:   

• Dealing with internal and external queries on all revenue related system matters.
• Banking of cheques and recording into SUN.
• Preparation of monthly balance sheet reconciliations.
• Maintaining and performing daily bank reconciliations.
• Deliver ad-hoc analytical data/reports.
• Prepare month end reports as required for designated accounts.
• Understanding of GST and FBT implications of accounting transactions and review correctness of expense coding for account allocation, GST input tax credit and FBT charge.
• Ensure control outlines within Sarbanes Oxley Legislation are understood and executed.
• Partner with corporate finance team on audit / ad-hoc queries.
• Involved in process and system improvement strategies or projects as directed by Finance team initiatives.

Job Summary Sydney CBD Permanent JN -012024-1954726 Jan 25, 2024 $100k - $120k Job Description Join a dynamic and rapidly growing fintech organization, leveraging your financial expertise to make a meaningful impact as a key member of the high-performance finance and tax team A dynamic fintech company in Australia is seeking a qualified and motivated individual to join its finance team. Permanent $110k-$120k + super Sydney CBD, Hybrid Responsibilities: Play a key role in delivering monthly financial results, and providing insights and analysis to executives and the board. Assist business leaders in understanding and proactively managing their OPEX budget through monthly reporting and insightful commentary. Undertake daily and month-end activities, including posting and reviewing month-end journals, processing payments, and preparing GST/BAS returns. Apply technical accounting knowledge to ensure accurate recording of financial transactions. Support the Financial Controller in ensuring an effective half-year review and full-year audit process with auditors. Prepare financial calculations to ensure compliance with Australian Financial Services and Australian Credit Licenses. Maintain strong internal controls, including the preparation of balance sheet reconciliations and addressing identified control weaknesses. About You: Hold a CA/CPA qualification with a minimum of 5 years of commercial experience. Possess advanced Excel skills, with the ability to analyze large volumes of data and extract meaningful insights. Have sound knowledge of financial reporting requirements, accounting standards, and strong technical accounting skills. Excellent communication skills both verbal and written

Primary Details Time Type: Full time Worker Type: Employee To support the oversight of capital, model risk and broader financial risk management Location: Sydney Type: Permanent, Full Time The opportunity A role has become available in the Financial Risk Management (FRM) team in QBE that will require the ideal candidate to: Work with the FRM team members to support the oversight of capital, model risk management and and the key financial risks (credit, liquidity, market) while collaborating with stakeholders in Division Risk teams, Group Finance, Treasury, and Group Investment teams. Identify opportunities to improve risk management processes and their implementation to enhance data analysis and decision-making. Group Risk has a focus on building deep understanding of the business and the risk environment to support business outcomes. FRM are a key player in this strategic objective. Therefore, this role will help FRM build technical expertise and insights to embed sustainable and effective risk management practices. Your new role In this role you will: Utilise your general insurance knowledge, financial and actuarial expertise to support the review of capital processes including Internal Capital Adequacy Assessment Process (ICAAP), Economic Capital modelling (ECM), regulatory capital and other critical business processes. Support the implementation of QBE Group Model and UDA governance framework including development of tools and best practices across the Group. Support FRM team members develop operationally efficient solutions using machine learning and other AI solutions (to identify key drivers of these risks and enhance risk controls) for the oversight of key financial risks including liquidity, credit, market. Ensure compliance with QBE policies and procedures and relevant legislation. Establish and maintain a good working relationship within the FRM, Group risk teams and broader business areas. The recruitment process will include a phone call with our Talent Acquisition team, up to two interviews (either face to face or online via Teams) and background checks. About you To succeed in this role you will ideally have: Bachelor to Masters' Degree in a quantitative field such as Actuarial, Statistics, Mathematics or related disciplines Knowledge of the general insurance industry including the regulatory environment in Australia Working experience in general insurance actuarial areas (reserving, pricing, capital or similar) Ability to analyse, interpret data and resolve complex issues Analytics experience using modern data science tools such as SQL, R, Python and data visualisation skills (e.g. PowerBI) an advantage Ability to convey and communicate information clearly and confidently to a wide audience Inquisitive, with a passion for business improvement and empirical analysis About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 14/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

MORE ABOUT THIS SKILLSET Solving critical financial and strategic challenges. Macroeconomic forecasting and individual stock analysis. Developing tools and insights to shape client and firm investment strategies. In addition to being passionate about the financial services industry, markets and research process, individuals across these teams possess strong financial modeling skills, excellent written and verbal communication, are strategic and analytical thinkers, and hold a high level of Excel proficiency. If you apply to this skillset, you will be considered for multiple roles across the firm that require this skillset. Please note division and function examples below are representative of opportunities common for this skill-set. The list is not exhaustive, and availability of open roles is determined based on business need. Specific roles will be confirmed through the interview process. DIVISIONS AND JOB FUNCTIONS Corporate Advisory works on some of the most complex financial challenges and transactions in the market today. Whether advising on a merger, providing financial solutions for an acquisition, or structuring an initial public offering, we handle projects that help clients at major milestones. We work with corporations, pension funds, financial sponsors, and governments and are team of strong analytical thinkers, who have a passion for producing out-of-the-box ideas Industry Group Coverage works in developed and emerging markets worldwide to deliver banking services for a wide range of industries. Our team approach to client service enables our bankers to play an important role in building relationships and executing transactions. Classic investment bankers have expertise advising clients across industries, regions and products. Teams are organized by industry group, including Consumer Retail Group, Financial Institutions Group, Financial and Strategic Investors Group, Healthcare, Industrials, Natural Resources, Real Estate, and Technology, Media and Telecom, as well as by region, country and company size as part of the Cross Markets Group. Financing Group Coverage sits within a dynamic, market-driven environment, our teams work closely with corporate clients, pension funds, financial sponsors and governments to structure and execute some of the largest and most complex financing and risk management solutions across the full product spectrum, including equity, debt and derivatives. To achieve this goal, the Financing Group comprises all Goldman Sachs' capital markets departments, and operates on close cooperation with other areas of Investment Banking and other divisions within the firm, including Fixed Income, Currency and Commodities and Equities. Teams are organized by product group including Leveraged Finance, Equity Capital Markets, Investment Grade, Structured Finance, Corporate Derivatives, Public Sector & Infrastructure and Emerging Markets. BASIC QUALIFICATIONS Bachelor's degree 1-5 years of prior work experience in a relevant field Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook) Highly organized with exceptional attention to detail and follow-through Strong ability to manage multiple projects with competing deadlines Team player with positive attitude and strong work ethic Strong communication skills (written and verbal) Ability to work in a fast-paced environment Ability to adapt quickly to a variety of industries and businesses Ability to self-direct, analyze and evaluate and form independent judgments Ability to effectively interact and build relationships with senior management and global stakeholders Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information Integrity, ethical standards and sound judgment ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Job Summary Sydney Contract JN -012024-1953682 Jan 10, 2024 $800 - $1000 pd Job Description Are you a Senior Business Analyst with a strong background in Data Loss Prevention. Do you consider yourself a master of Tableau? This role is for you! We are currently working with an International Financial services organisation that is seeking a dynamic and experienced Senior Business Analyst to join their team and contribute to a critical Data Loss Protection project. Position Overview: As a Senior Business Analyst, you will play a key role in their Data Loss Protection initiative, leveraging your expertise in data protection policies and proficiency in Tableau to analyze, interpret, and present complex reports. Responsibilities: Lead and drive the Data Loss Protection project, ensuring alignment with organizational goals and policies. Analyze and understand complex data protection requirements and policies. Utilize Tableau to create insightful and actionable reports for stakeholders. Collaborate with cross-functional teams to gather and analyze business requirements. Requirements: Proven experience as a Business Analyst, with a focus on Data Loss Protection projects. High proficiency in Tableau for data visualization and reporting. Strong analytical skills with the ability to interpret complex data. Background in continuous improvement and familiarity with Lean Six Sigma principles (nice to have) Excellent communication and interpersonal skills. This role is based in Sydney and suitable candidates will need to be based there and have full working rights in Australia. If this sounds like you, click on the link to apply!

Job Summary Sydney CBD Permanent JN -012024-1954458 Jan 22, 2024 Competitive Job Description A leading in-force specialist insurer, is seeking a Senior Manager - Risk to join their dynamic line 2 team. In this critical role, you'll play a pivotal role in designing and implementing Are you an agile risk leader passionate about driving continuous improvement in the life insurance industry? A leading in-force specialist insurer, is seeking a Senior Manager - Risk to join their dynamic line 2 team. In this critical role, you'll play a pivotal role in designing, implementing, and overseeing the Risk Management Framework (RMF), ensuring effective risk management for their client. Why join? Shape the future of risk management: Drive continuous improvement and uplift the capability of risk management across the organisation. Collaborate with senior stakeholders: Provide risk leadership, guidance, and advice to the first line business and work closely with the Chief Risk Officer and Head of Risk. Agile environment: Embrace the agile ways of working for faster, more efficient outcomes. Make a real difference: Contribute to the well-being of customers by ensuring their policies are in safe and trusted hands. What you'll do: Oversee the implementation, operation, and ongoing monitoring of the RMF for financial, investment, and insurance risks. Provide guidance to Finance & Actuarial and Investment Management on embedding risk management. Review and challenge business-led initiatives from a risk perspective, offering advice and recommendations. Perform second line of defence targeted assurance reviews and designing controls Foster a risk-aware culture throughout the organisation. Act as the second line risk support to the Chief Finance Office, Chief Investment Officer, and Appointed Actuary. You're the perfect fit if you have: Broad-based Risk experience in financial, investment, and insurance risk, with familiarity in life insurance preferred Demonstrated experience having worked with actuarial teams or finance teams providing risk advice around IFRS/SOX Proven track record in risk management at a senior manager level in a financial services environment. Excellent knowledge and experience with risk management frameworks and systems from a second line of defence perspective. Strong communication and collaboration skills to build effective relationships with senior stakeholders. The ability to constructively challenge, consult, and advise while maintaining respect and credibility. Experience working in an agile environment is a plus. Ready to make a significant impact? Apply today!

“At CommBank we are proud to support flexibility, let’s discuss what this means for you” The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers’ needs. Financial Services provides the Group with specialist advice, support and services in finance, audit, taxation, treasury, controls, property, procurement, climate strategy and investor relations. We partner with businesses across the bank to support the successful execution of the Group strategy. See yourself in our team As part of Group Finance, the Regulatory Reporting team is responsible for reporting to the Group’s regulator, APRA and other regulatory bodies (RBA & ABS) which supports the Group’s banking license. Do work that matters The team adds value through:Delivering quality reporting to meet the needs of APRA and other regulatory bodies, which support the Group’s banking licenseFostering a diverse, inclusive and high performance culture while contributing significantly to the vision and strategy for the Regulatory Reporting team Driving and delivering continuous improvements across reporting processes Building strong relationships with stakeholders across the Group as well as APRA We are seeking a Senior Manager and Manager for a 12 month contract. We are also seeking a permanent Senior Analyst. Your Responsibilities: Regulatory reporting for internal and external regulatory returns to APRA and other regulatory bodies, including RBA and BIS with a focus on Economic and Financial Statistics (Product, Financial and Statistical Reporting)Assisting in preparation of the Profit Announcement, Annual Report and Pillar 3 tables and ensure deadlines are met and helping run the month end process of generating and scrutinizing product level Exposures and RWA through the Risk Treasury Finance data warehouse Optimising capital through initiatives to validate capital treatment with internal stakeholders including Credit Policy and responding to information and data requests from APRA and other regulatory bodiesDevelop and maintain strong stakeholder engagement, by collaborating with business units while adhering to the strong operating model and reporting control frameworkContribute to continuous improvement initiatives across reporting processes and solutions including active involvement in integration projects (i.e. systems upgrades), including transition of regulatory returns onto AXIOMAdhering to compliance obligations and requirements for regulatory reporting and support Market Share analysis for internal review of Regulatory submissions We’re interested in hearing from people who have: Experience in financial reporting, particularly in Group reporting An understanding of Regulatory Reporting or the Prudential Standards desirableBusiness Partnering skills liaising with other business units desirableWorking knowledge of financial products and experience in a financial services firm Strong numerate and accounting skills with an understanding of financial products as well as high attention to detail and strong problem solving skills SQL or SAS experience in a financial institution preferred Is this your next challenge, apply Now! If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 29/02/2024 For further information, and to apply, please visit our website via the “Apply” button below. 

"At CommBank we are proud to support flexibility, let's discuss what this means for you" See yourself in our team Group Funding is responsible for managing the Group’s long-term and short-term wholesale funding needs. Funding and Liquidity raises Short- and Long-Term funding for the Group and manages associated collateral requirements. This covers multiple programmes including Covered Bonds, Securitisation and Senior Bond issuance. The team also manages the Bank’s short term non-traded market risk, including the interest rate, foreign exchange, funding and liquidity risks associated with the Group’s lending and deposit taking business. The Term Funding team has responsibility for the planning and execution of all secured and unsecured term funding, Tier 2 capital, structured funding deals, development of new funding markets and assists in relationship management with debt investors, Rating Agencies, Regulators and Investment Banking partners. This role will assist strategy development and the management of efficient execution of the Group’s Term Funding needs. This requires close collaboration with the broader Group Funding, Capital and Liquidity teams. The position reports directly to the Head of Term Funding. The role has a great deal of daily interaction across the broader Group Funding team, Group Treasury and external business partners. Do work that matters Key responsibilities will include the following:Assist the Group’s term funding function, including analysis and presentation of themes and strategies to support the Group’s term funding strategy, execution, management framework & policies. This includes senior debt financing in Australia and international markets, subordinated debt, securitisation programs, structured notes and private placements.Interpret and illustrate large amounts of data to support decision making, drive business outcomes and financial performanceTo be able to operate within very tight deadlines, and to prioritize workload to meet these constraints.Provide timely information, service and analysis for input to funding and liquidity targets and on-going monitoring of funding position and limits. Including reports to senior management and ALCO, as required.Involvement in execution of hedging transactions with the market with the objective of ensuring that the Bank’s cost of funds is known throughout the life of the debt financing.Contribute to a constructive, adaptive and committed team dynamic. All team members will be expected to provide active contribution and challenge within an open and supportive team environment.Assist in management of relationships with investors, rating agencies, other banks. Provide support for RBA, APRA, ABA engagement as required. We’re interested in hearing from people who haveHigher tertiary education or equivalent with relevant major such as maths, economics, commerce, finance, law or accounting3 years of experience in a financial services environment.Strong analytical / reasoning skills with ability to demonstrate independent thought and critical thinking.Strong communication skills and a commercial perspective.Strong Excel and PowerPoint skills.The ideal candidate will be resilient, committed and enthusiastic to learn new products and skills in a changing environment.Some knowledge of markets and funding products is beneficial but not a pre-requisite.Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 14/02/2024 For further information, and to apply, please visit our website via the “Apply” button below.

About Us

The Missing Link have been operating in Australia for over 26 years with offices in both Sydney and Melbourne. With over 180+ staff, you will be joining a highly successful team which is set to grow.

Our core offerings include cyber security, hardware and software, resiliency, cloud, communications, infrastructure, consulting services and managed services.

Our Security division is one of the fastest growing Cyber Security businesses in Australia and is split into three service areas:

• Red Team (Security Consulting & Penetration Testing)

• Blue Team (Security Architecture & Engineering)

• Security Operations Centre (SOC)

We're recognised as industry leaders and accredited to the highest levels in the design, delivery, and support of the latest technologies. We partner with market-leading global and local vendors to deliver world-class business outcomes through IT transformation. Today, The Missing Link is one of the most awarded IT companies in Australia.

We have a number of focus areas and specialisation within the SOC, these are:

• Defender: SOC Engineers who are responsible for the proactive management, maintenance and incidents involving security solution software and infrastructure

• Hunter: SOC Analysts who conduct regular hunts through telemetry from various security solutions looking for IOCs and BIOCs

• Watcher: SOC Analysts who triage and investigate alerts from various security solutions but primarily from EDR and SIEM

• Responder: SOC Analysts who lead or contribute to the progression and resolution of Incident Response scenarios
  

The Role

The Missing Link Security Operations Centre provides 24x7 Managed Detection & Response (MDR) support to our clients across a variety of sectors. Day-to-day you will be responsible for the monitoring and triaging of alerts from market-leading MDR technologies, collaborating with our SOC Engineers, Red Team and our clients to develop, test and tune use cases through Purple Teaming exercises.

You will also be proactively supporting our clients and the Senior Security Analysts in responding to security incidents, through log and malware analysis, OSINT and researching the latest zero-day vulnerabilities.

We believe in investing in and developing our people through a variety of training and education programs. When you first come on board, you’ll be given a structured training and development plan that is tailored to you and your previous experiences. This will include a combination of industry qualifications as well as vendor-specific certifications specific to your role.

Essential:

• 1+ years of experience working with systems, networking and security technologies either in an Managed Service Provider, or equivalent role.

• Hands-on security knowledge of Windows/Linux/Unix platforms

• Hands-on experience with one or more SIEM/EDR/VM systems and can demonstrate end to end knowledge of the TDIR Methodology

• In-depth knowledge of the MITRE ATT&CK Framework

• A demonstrated knowledge of IT security controls, OSI Model and TCP IP Stack

Desirable:

• You are naturally curious and a self-starter. Tell us about how you build Cyber Labs and Ranges in your own time, or your latest research project.

• You listen to and follow podcasts and bloggers like Darknet Diaries, Recorded Future, @IT_SecGuru or @TheHackerNews. Tell us what r/ threads you’re currently tracking.

• You have exposure to Vulnerability Assessments or Penetration Testing professionally or through your own personal research. If you’ve started a CEH or OSCP certification, even better!

• Show us how you automate using PowerShell and Python. • You have COMPLETED, not started, certifications such as CompTIA Network+ and Security+ as well as core networking such as Cisco CCNA or CCNP.

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Free breakfast, drinks and monthly lunches

Financial Crime Team Lead, North America region

Reports to: Head of Financial Crime Control & Fraud

As the Financial Crime Team Lead, North America, you will conduct complex investigations, lead a team of investigators, oversee investigations, provide expert guidance, and collaborate with key stakeholders to combat financial crime effectively.

You will be accountable for overseeing the day to day NA Financial Intelligence Unit’s (FIU) operational obligations of Suspicious Activity Reports (SARs) which also include authorizing submission, contributing and supporting complex matters or escalated investigations and developing the knowledge of your team through training and coaching.

You will also be accountable for ensuring compliance with AML/CTF regulatory obligations, review and updates to internal policies/procedures as well as supporting improvement initiatives across the Global FIU Team.

As the Financial Crime Team Lead, you will drive a culture of excellence and empowerment, being confident to make risk-based decisions based on OFX policies and holding the team accountable to performance expectations.

What you will do:

• Conduct 2nd level investigations from alerts generated by OFX monitoring systems, as well as alerts raised by OFX’s operational teams
• Overseeing the day to day North American FIU operations which also includes authorizing submissions and conducting 4-eye checks in line with OFX’s AML policy
• People leadership fundamentals, including monthly 1:1 performance reviews, constructive and respectful ongoing feedback
• Providing coaching, training, and ongoing support to the Transaction Monitoring Analysts and Financial Crime Investigators on red flags & indicators of ML/TF typologies
• Make continuous improvements/recommendations to processes, procedures to refine operational processes, including completing periodic reviews
• Support the review of AML/CTF regulatory changes that impact FIU operations & implement any operational changes as required
• Coordinate workflow on a daily basis, to ensure FIU workforce planning requirements and team objectives are achieved and are in accordance with SLAs & KPIs
• Triage manual ML/TF referrals and liaise with the relevant staff across OFX where required to complete inquiries
• Work in collaboration with data and analytics colleagues within the Compliance team to contribute or identify rule refinement, enhancement of controls opportunities related to detection scenarios or emerging risks
• Communicate insights, trends or findings on investigation cases that are escalated to internal stakeholders, Compliance and Risk partners
• Keep abreast of emerging AML/CTF trends and issues

We are seeking an aspiring, technically competent commercial property Analyst to assist our National Office Capital Markets team. The role, based in the Sydney CBD, will support analysis, marketing and negotiating the sale of office properties. This key function will be actively involved in the sale campaign life cycle, researching the office market and providing market intelligence to support the compilation of submissions and production of information memorandums.

The scope of the role will include:

• Provision of financial / cash flow modelling for office assets and compilation of information for use in submissions, pitches and information memorandums.
• Coordinating comprehensive financial and technical due diligence and assistance with handling associated enquiries during campaigns, including lease reviews and outgoings benchmarking exercises.
• Research and analysis of relevant market information / intelligence.
• Manage the key data sources of the team including sales data, valuations data, operating agreement data and other sector specific data.
• Contribute to the development and implementation of marketing strategies for the Office Capital Markets client group, including Institutional and International clients.
• Assisting in the development of the opportunity pipeline.
• Prepare client progress reports on campaigns and attend client meetings.
• Actively assist in pursuing new appointments to act for organisations, especially focusing on fostering existing and new relationships with clients.

Job Summary Sydney Contract JN -012024-1954549 Jan 24, 2024 $800 - $1000 pd Job Description Opportunity to work with one of the largest NSW government departments on a large program of work on a contract with potential to extend. NSW Government is seeking a strong Financial Business Analyst to join their team on 2 large programs of work, where your expertise in numbers, GST, and insurance will drive impactful changes. Your focus will be on implementing an insurance solution for real estate providers, ensuring cost-effectiveness without compromising property protection. Key Responsibilities: Collaborate with Internal and external stakeholders to optimize insurance costs and bring them onto a common platform. Assist in Developing strategies to for the department contribute or assist in paying a portion of premiums. Integrate GST capture into financial processes, currently managed on spreadsheets. Systematize data capture, ensuring accurate recording of GST components for utilization. Implement processes to feed recorded data into SAP for streamlined financial reporting. Qualifications: Strong financial background with a focus on numbers, GST, and insurance. Proven experience in implementing insurance solutions and optimizing financial processes. Expertise in systematizing data capture and integration, preferably with SAP knowledge. If you are a results-driven Financial Business Analyst ready to make a significant impact, apply now to be part of this dynamic team.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent, full time The opportunity An exciting opportunity to join the AusPac Catastrophe Modelling team as an Analyst. Our diverse and dynamic team provides insights and advice related to catastrophe risk to a range of QBE business areas including underwriting, finance, reinsurance, capital and actuarial. As part of the team, you will manage and own the analysis workflow on earthquake, bushfire, flood, cyclone and storm risk, produce insights on exposure and modelled results and analyse catastrophe reinsurance structures and strategies to support reinsurance placements. You will have an opportunity to further develop your analytical and communication skills, in a supportive team environment, by providing timely information and estimates of potential claims during catastrophe events and conduct post-event reviews. Your new role Manage the analysis workflow - extract data from underwriting systems, maintain cat modelling databases, provide analysis results and guidance to internal customers Produce customised reports on exposure and modelled results Analyse catastrophe reinsurance structures and strategies to support reinsurance placements Continually review processes and data quality, establish initiatives to deliver improvements Provide timely information and estimates of potential claims during catastrophe events Evaluate insurance pricing for individual accounts and product classes Contribute to Group projects as required, liaising with other divisions About you Prior experience in a catastrophe modelling or analytical role in (Re)Insurance industry Degree level education in a quantitative field such as mathematics, statistics, science, natural hazards, engineering, or related fields Ability to wok independently and manage competing deadlines on multiple projects Experience working with large datasets with an eye for detail (using SQL, R, SAS) Experience using database, statistical, geospatial and catastrophe modelling software e.g. RMS or AIR, Excellent analytical, interpersonal, communication and organizational skills Strong team collaboration and a willingness to help solve complex business issues About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 13/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

The Company This is a fantastic opportunity to gain training and development inside a very well-regarded education organisation supporting 400+ Users. Perfect for a candidate looking to grow & develop their IT knowledge while working in a collaborative team environment. The Role Due to growth, a Service Desk Analyst role is available. You'll be providing 1st and 2nd line of support for everything IT-related ranging from telecommunications, desktops, networks, software, and internal systems. Responsibilities include: • Assist in maintenance and support all IT infrastructure hardware and software including switches, routers, servers & desktops • Supporting Microsoft office 365 suite • Onboarding & off boarding staff, creating user profiles in Active Directory • Resolve network scanning & desktop hardware • Setup and trouble shoot audio visual and video conferencing systems Required background / knowledge / experience / personal qualities: • Experience working as a service desk analyst • Excellent written and verbal communication • Highly organised & strong time management skills • Willingness to learn and expand IT knowledge • Customer service focused This is a full-time permanent role offering $70,000 PLUS super. *Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. - By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Senior Business Analyst I 12 months contract - Unsecured lending experience is mandatory Your new company My client is one of the four largest financial institutions in Australia in terms of market capitalisation, earnings and customers. They are looking for a Senior Business analyst with an in-depth understanding of financial products, processes and systems. Your new role As Senior Business Analyst, you will serve as the primary liaison between the IT and business end-users. You'll also work with the business to analyze business requirements and produce documented and approved specifications for any new or change to technology applications and/or business processes. Responsibilities Responsible for capturing and grooming requirements into epics, features, user stories and dependencies in collaboration with the squads that aligns with business requirements. Perform analysis (scenario, policy, customer, data, gap, change, etc) in order to articulate business need and solution requirements. Produce As Is and To Be Process Models Develop process models, data models, business rules, target operating models, workflows, reporting and other required outputs Ensure the Delivery and Development teams understand the value of each user story that is being delivered at the right time Works with the Product Owner to understand, elicit, analyse, document and communicate business requirements and articulate product vision with a strong focus on value delivery Assists the Product Owner to define and own the value definition of stories, including facilitating and influencing the prioritisation of the backlog Expert in translating end user / customer insights into Epics and Stories complete with Acceptance Criteria, which can easily be understood by the development Team and Traceable Participates in workshops Analyse the impact of proposed solutions holistically in order to produce Business Impact Assessments Qualifications Unsecured lending experience is mandatory Banking/Fin services experience is also required. Understanding of collection processes within Financial Services (Preferred). Extensive experience working in an agile environment and familiarity with HCD techniques. Ability to communicate a product vision to key stakeholders and teams, developing it into a shaped backlog of key features, user stories and goals for individual sprints Comfortable playing a leadership role, including leading workshops, in a cross-functional business and IT team through the discovery, development and operational usage stages of change. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #2840816

Contract opportunity for an experienced Senior BA to be part of a large Financial Crime Compliance program Your new company You will work for a large Financial Services organisation with offices in Sydney, Brisbane and Melbourne. This role is hybrid and offers the option of working from any of these locations. Your new role This role sits within a Financial Crime Compliance project and in the Bank's identity space. They're looking for candidates with experience working in Financial Services as well as delivering solutions in critical digital channels that create great customer experiences. What you'll need to succeed Proven experience as a Senior BA in Financial Services Experience in Financial Crime Compliance projects and (ideally) recent exposure to KYC Excellent stakeholder management skills, and the ability to influence decisions with senior stakeholders Good BA skills including process mapping, requirement gathering, conducting gap analysis What you'll get in return You will gain a 12-month contract with a high chance of extension, and you will earn $900 per day + super. You will be part of a supportive team and will enjoy a hybrid working arrangement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #2841620

A family owned solar energy company is seeking an Assistant Financial Accountant for 12 months. Your new company A growing solar energy company that has been around for over 50 years is seeking an Assistant Financial Accountant to cover the current post holder whilst they are on leave. The current post holder has been with the company for over 11 years, so this shows how great the culture is. People are at the core of this companies values and the role may go permanent after the initial 12 months as the organisation is seeing exponential growth. They are headquartered in Europe so annual travel to Europe once per year (flexible) would also be a perk of the job. Your new role Assist with the preparation of financial statements Maintain accounts, receivables, or payables Month-end reporting BAS lodgement Prepare reports on the progress made throughout each month Process journal entries Oversee payroll P&L reporting Liaise with external auditors What you'll need to succeed Bachelor's degree in Accounting or Finance A CPA would be a bonus 2+ years of experience in accounting or finance Strong analytical and problem-solving skills Great computer skills (Exel and their in-house ERP system) Excellent communication and interpersonal skills Ability to work independently and as part of a team Knowledge of Accounting principles What you'll get in return A thorough handover with the post holder Flexible working hours, including hybrid working Warm and friendly company culture The opportunity to grow with the business and be offered a permanent role after 12 months Please note my client cannot offer sponsorship. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #2841449

Current Opportunity – Analyst – Corporate finance With continued high growth and a healthy pipeline the BDO Corporate Finance team are seeking to grow our team with the appointment of a number of Senior Analysts. We are a multi-disciplinary team and our staff have the opportunity to work on engagements across a range of corporate finance specialisations including valuation, due diligence, financial modelling and mergers and acquisitions. Your new opportunity Our clients are typically ASX-listed companies, private equity funds and medium to large sized local and international private corporations.  You will have the opportunity to be involved in valuations (infrastructure assets, accounting, tax and other regulatory valuations, derivatives etc.), due diligence assignments (acquisition and vendor due diligence, other vendor assistance) and a variety of other corporate finance engagements. In your new role you will: Review and interpret financial statements to determine business operations, drivers and performance indicators; Compile industry research; Construct, review and amend financial models; Apply valuation methodologies including discounted cash flow, capitalised maintainable earnings and option pricing models; Preparing financial data books, populating and maintaining data rooms; Communicating with clients and other transaction advisors to progress engagements; and Engage with and learn from a dedicated and supportive team and leverage the wider BDO network to grow your career. What you’ll need to succeed: 1-3 years’ experience in a professional services firm (in an area such as corporate finance, audit, business services or tax) Audit (CA or CPA qualified) and/or financial modelling background considered advantageous. Strong written and verbal communication skills that enable results to be communicated concisely Solid analytical and research skills. Strong work ethic, interpersonal skills and passion for adding value. At BDO we value our culture and people, you'll need experience in managing a team with an ability to mentor, collaborate and foster growth in others. We also place a high value on client delivery and are known for outstanding client service, you'll be someone that resonates with this value and is experienced in delivering value to your clients. What we will offer you BDO offers professional development, collaborative culture, workplace flexibility, global career growth opportunities and an industry-competitive salary package. We are committed to building your technical, advisory, leadership, and management skills, and balance work with promoting health, wellbeing, workplace giving and social activities. At BDO, we want you to enjoy what you do and the community of colleagues and clients you work with. As a firm, we embrace an inclusive culture and value the difference and unique perspective of every individual. We are proud to be named an Inclusive Employer by Diversity Council Australia (DCA). About BDO BDO is a trusted adviser to clients looking for audit, tax and advisory services. As one of the world’s leading audit and accounting organisations, we have clients of all types and sizes across an array of industry sectors.  Our values are at the core of who we are and how we work with each other and with our clients. These values are the foundation of what we deliver, IDEAS | PEOPLE | TRUST. This is about delivering ideas and advice that create value; quality-driven people who are motivated by providing exceptional client service; and being trusted to get the job done. Learn more about BDO.  To submit your application please click Apply Now. Learn more what we offer at BDO.  The remuneration for this role starts at $90,000 IDEAS | PEOPLE | TRUSTFor further information, and to apply, please visit our website via the “Apply” button below.

• Receiving and coding of invoices
• Perform all bank reconciliations
• Assist in training and management of overseas third-party support, Accenture
• Reviewing and approving travel and expense claims in Concur
• Assisting with month end, quarter end, and year end processes
• Support and assist in coordination of annual statutory audit process, working with external auditor Deloitte
• Management of overhead and other accruals including preparation of Management Summary
• Maintaining and reconciling balance sheet accounts with appropriate supporting documentation for GBS/Blackline reconciliations
• Maintaining fixed asset register
• Preparing of bank reconciliations for all entities
• Assisting with Cash Flow Analysis for all entities
• Invoicing intercompany recharges and communicate with all counterparty entities
• Preparing and Sending OH reports to Sub-entities
• Preparing Mark-up Intercompany and sending at month end for sub-entities
• Liaising with their Finance team for any requests/questions
• Undertaking all other duties as allocated by the Group Financial Controller or the Finance Managers
• Review and Management of old purchase orders
• Assisting and reporting for the Warner bros Licensee deal as well as any licence deal audits
• Preparing BAS returns and lodging them on time
• Assist in preparing of FBT returns and lodging them on time
• Conducting accounting analysis as required
• Ensuring on-going self-development

Title:

Pricing Analyst

KBR Government Solutions APAC

From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR. Our strength as an Australian company is demonstrated through more than 60 years of successful project and solution delivery.

Headquartered in Canberra, KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing a low-risk and cost-effective service to our customers.

Our combined experience and expertise delivers the right solutions, technology and equipment at the right time.

Mission and Scope

As Pricing Analyst provide pricing management and analysis in collaboration with the line of business, finance S&SD and EPMO teams to ensure accuracy and integrity of business pricing activity for the GS APAC business. The pricing Analyst is responsible for supporting and guiding the determination of competitive pricing strategies to gain market share and achieve revenue goals, including data analysis of multiple sources, develop complex pricing models, and collaborate with sales and marketing teams to develop sales strategies.  Uses experience and problem solving skills to develop and improve processes. Provides guidance to less experienced team members and operations staff.

This position is a Permanent, Full-Time opportunity and can be based in either Canberra, Melbourne or Brisbane.

Responsibilities

The key responsibilities of the role will include, but is not limited to:

• Collaborating with the GS APAC Lines of Business, Accounting Business Partners and the Sales and Strategy team to deliver competitive and business sustainable outcomes through the Sales and Strategy lifecycle.
• Analyzing competitor pricing, preparing market share and revenue forecasts, and comparing the outcomes of different pricing strategies
• Assessing data from a variety of sources to gain insights into pricing strategies and market trends.
• Analyzing competitor pricing and market trends to increase market share and profitability.
• Tracking customer engagement to develop effective pricing strategies for products and offerings.
• Applying statistical modeling methods to determine the potential impact of pricing strategies on profitability.
• Recommending pricing strategies that align closely with market trends and identifying new market segments.
• Forecasting revenue and market share based on market trends, production costs, profit margins, and sales volumes.
• Collaborating with sales and marketing departments on developing and implementing competitive pricing strategies.
• Developing dynamic pricing tools to effectively respond to changing market needs and trends.
• Preparing and presenting pricing analysis findings to executives, marketing teams, and sales staff.
• Keeping informed on pricing analysis methods and industry trends.
• Preparation of reports on the performance of Line of Business or specific projects to monitor results
• Preparation and mitigation of risk as it relates to pricing activities
• Work with the leadership team to develop and improve performance
• Analyse the performance and propose action plans to improve profitability and cash generation corrective action plans as required
• Support the development of changes to business operations in order to support BAU financial reconciliation activity
• Other reasonable tasks as assigned relevant to this appointment, skill set and experience.
   

Qualifications, Skills and Experience

Essential:

• A bachelor's degree in mathematics, statistics, finance, economics, or in a related field.
• A minimum of five years' experience as a pricing analyst in a similar industry.
• Experience with business intelligence (BI) software
• In-depth knowledge of statistical methods and data analysis.
• Extensive experience in analyzing pricing strategies and forecasting revenue and market share.
• Experience in collaborating on pricing strategies with sales and marketing departments.
• Ability to keep abreast of industry trends and develop dynamic pricing tools.
• Advanced ability to present pricing analysis reports to relevant stakeholders.
• Excellent analytical and communication skills.
• Sound knowledge of quantitative and qualitative data analysis methods and experience in a similar role.
• Strong ability to translate pricing data into actionable profit-enhancing strategies.
• High levels of flexibility, adaptability and learning agility
• Knowledge of CASG/Defence/Aus Government pricing and procurement policies
• Solid problem solving skills and persistence in the face of obstacles
• Ability to build trusted relationships at all levels
• Ability to manage a high volume of workload and prioritise effectively
• Ability to obtain a Defence Security Clearance

Desirable:

• A master’s degree in business administration will be advantageous.

What we will offer you:

• A workplace culture certified as a Great Place To Work
• Flexible working
• Competitive salary (including annual reviews)
• Paid parental leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing
• Employee stock purchase plans
• Flu shots, skin checks and discounted private health insurance
• Career development: Online learning, mentorship and career pathways

#LI-NG1

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

We're seeking an entry level Service Desk Analyst to join the newly established Service Desk team. The Service Desk Analyst will be responsible for providing first-level technical support to our internal staff. This includes troubleshooting and resolving hardware and software issues, providing user training and documenting technical issues. The ideal candidate will have a strong customer service orientation and a passion for technology. Due to the team requirements, it is essential to work in our head office in Sydney CBD one day per week.

As our Service Desk Analyst you will be responsible for:

• Working closely with our IT Operations team.
• Procurement and management of hardware & peripherals (laptops, mice, monitors, headsets).
• Issuing swipe cards for our Sydney Head Office.
• Managing application provisioning for all cross functional tools such as Slack, Google Workspace, Okta.
• Managing virtual communication tools such as Zoom, Slack, GoogleMeet.
• The remote management of company technology via security software.
• Troubleshooting hardware and software issues on MacOS, iOS, Windows and Android.
• Troubleshooting IT issues across the entire Employment Hero business.
• Working within data protection compliance with ISO27001.
• Participating as a project resource for IT Operation initiatives.

What will you bring

• Entry level experience in Technology (Up to 1 year experience).
• Degree and/or related qualification in Information Technology or Information Systems.
• Ability to work in a busy, fast-paced environment.
• A keen eye for details with a strong work ethic and willingness to learn.
• Strong communication, presentation and listening skills.
• Be willing to go the extra mile to make our team experience memorable.
• Exceptional organisational and time management skills.
• The ability to take direction and also work autonomously.
• Comfortable with Windows and Mac administration.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Upon applying, you can anticipate a thorough review of your application, followed by an engaging interview process. Successful candidates will have the opportunity to meet with relevant stakeholders, gaining valuable insights into the organisation and the role.

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.